Introduction Marketing and Related Factors Marketing Tasks Marketing Concepts Elements of Marketing Marketing Mix Coherency Marketing Mix Dynamics Defning and Delivering Customer Value and Satisfaction Value Chain Environment Analysis UNIT 2: STRATEGIC MARKETING PLANNING Introduction Strategy Need for Strategic Planning Strategic Planning Control and Implementation Process Steps in Strategic Planning UNIT 3: MARKETING STRATEGY: SEGMENTATION Introduction Marketing Strategy Segmentation Segmenting the Consumer Market Segmenting Business Market UNIT 4: MARKET STRATEGY: TARGETING Introduction Market Targeting Targeting Strategies UNIT 5: CASE STUDY UNIT 6: CONSUMER BUYING BEHAVIOUR Introduction Buyer or Consumer Behaviour Factors Infuencing Consumer Buying Behaviour UNIT 7: PRODUCT LIFE CYCLE STRATEGIES Introduction Product Life Cycle (PLC) Stages of Product Life Cycle Implications and Limitations of Product Life Cycle Concept New Product Development Challenges in New Product Development Product Mix and Product Line Decisions UNIT 8: BRANDING Introduction Branding Brand Identity Brand Equity Brand Image Types of Brand Brand Name Selection Branding Strategies Factors Infuencing Branding Strategies UNIT 9: PACKAGING Introduction Packaging An Overview Packaging Considerations UNIT 10: CASE STUDY UNIT 11: POSITIONING AND DIFFERENTIATION STRATEGIES Introduction Positioning Concept of Unique Selling Proposition (USP) and Unique Value Proposition (UVP) Repositioning Diferentiation UNIT 12: PRICING STRATEGIES Introduction Price Setting Pricing Objectives Factors Afecting Pricing Decisions Price Setting Procedure Policies Price Discrimination UNIT 13: MANAGING MARKETING CHANNELS Introduction Marketing Channels Types of Channels Wholesaling Retailing Factors Afecting Selection of Marketing Channel System Intensity of Market Coverage UNIT 14: MANAGEMENT OF LOGISTICS AND PHYSICAL DISTRIBUTION Introduction Physical Distribution Market Logistics Order Processing Managing Inventory Outsourcing Physical Distribution UNIT 15: CASE STUDY UNIT 16: MARKETING COMMUNICATIONS Introduction Marketing Communication Marketing Communication Mix Communication Process UNIT 17: INTEGRATED MARKETING COMMUNICATIONS Introduction Integrated Marketing Communications An Overview Sustainable Competitive Advantage Based on IMC UNIT 18: ELEMENTS OF INTEGRATED MARKETING COMMUNICATIONS Introduction Advertising Sales Promotion Public Relations Personal Selling Direct Marketing UNIT 19: SALES MANAGEMENT Introduction Functions of Sales Organisation Planning Functions Administrative Functions Structure of Sales Organisation Organising and Managing Size of a Sales Force Compensation Designing of Sales Territory UNIT 20: CASE STUDY UNIT 21: MARKET INFORMATION SYSTEMS Introduction Marketing Information System Computer Networks and Internet Data Mining and Data Warehousing Marketing Intelligence Systems UNIT 22: MARKET RESEARCH Introduction Marketing Research Process UNIT 23: SERVICE MARKETING Introduction Defning Services Classifcation of Services Developing Marketing Strategies for Services Service Quality and Diferentiation Monitoring Service Performance UNIT 24: FUTURE OF MARKETING AND ITS DIMENSIONS Introduction Future of Marketing Technology-driven Marketing Holistic Marketing Ethical Dimensions in Marketing Scope for Career in Marketing in India UNIT 25: CASE STUDIES