High impact senior IT leader with experience of--------- that includes

He partners with senior/executive management to align technology resources and i

nvestment with strategic business initiatives to achieve growth and improve prof
itability.
Solid track record of leading and transforming teams
Expertise in business and technology integration, business application developme
nt, and operations management.
Astute visionary adept at building effective business centric IT culture.
Specialities:
Merger & Acquisition
IT strategy
ERP systems
CRM
Project Management
Delivery
Digital Commerce
Billing/EDI
Leasing systems
Mobility
Sales Enablement
Sales compensation
Marketing Automation
Analytics/BI
Predictive Modeling
Systems integration
Business tranformation
Innovation
Supply Chain
Vendor relations
BPO
SDLC/Agile
Oracle EBS
Experience
2009 - Present
Merger & Acquisition Business integration. Led the effort within customer admini
stration to build effective repeatable framework to integrate companies as they
were acquired. Achieved over 99% in successful migration between systems.
Sales Transformation
Business transformation. Led the transformation efforts across various business
areas including changes to pricing model for a 4% uplift in margins using enhanc
ed CPQ solution, sales compensation implementation that included evaluation of v
endor selection and deployment. Closely involved with efforts to ensure success
of BPO, benchmarking initiatives within customer administration. Currently worki
ng on a company wide digital commerce initiative to build best in class e-commer
ce solution. Implemented new salesforce platform consolidating disparate systems
across multiple business units.
Operational Excellence. Worked closely with business operations to deliver proje
cts with significant impact to cost of operations, productivity and Quality thro
ugh an analytics/ROI based approach. Implemented collaboration suite within Rico
h to allow more than 20,000 employees to participate, share and collaborate. Man
aged projects and budgets over $10M.
Innovation. Led efforts around simplification, automation and quality improvemen
ts in customer administration, sales and marketing areas. Currently working on a
solution to eliminate need for meter collection utilizing internet of things ph
ilosophy.
Strategy. currently working on efforts to bridge the gap between sales and marke
ting functions. Recent disruptive technologies involving predictive analytics, m
arketing automation, content marketing, life cycle marketing, social media have
provided a unique opportunity to directly help target marketing initiatives and
link it to sales activity.

2004 - 2009
Senior Technology Manager
Led multi-year, multi-million Billing/Customer administration effort to re-engin
eer systems and business processes to stabilize and improve customer administrat
ion.In this period significant enhancements were done to reduce cost of operatio
ns, improve quality and accuracy of billing. Solutions covered contract manageme
nt, order processing, customer interaction centers ( Call center technology), di
spute management and invoicing.
2003 - 2004
Senior Consultant
Led efforts to build application support frame work in the service contracts adm
inistration area.