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Fix: Setting The Account Picture Failed.
Please Try Again error in Windows 8
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We all love to set up our pictures for the User accounts in our own ways. Setting a picture for a User Account
gives us the personalized feel, thus enhancing our experience while using Windows. But today, I came around
an error while setting my user account picture in Windows 8 (http://www.thewindowsclub.com/). The
screen showed following error:
Account picture error. Setting the account picture failed. Please
try again.
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As you can see in the image above, there is no support link provided to fix this issue. You have to try again
and again until the problem gets sorted. But thats not the way to fix it, as I tried to click OK again and again,
plus restarted the system, still no luck. In my case, I was sure that Windows is activated. Then I tried the
following method, and I was finally able to set my desired image as user account picture.
Here is how:
1. Go to system root drive on which Windows is installed currently, that is usually C: drive (however, in my
case it was E: drive). In the ribbon options, click View, then check the Hidden items. Now click the
ProgramData folder so appeared which was hidden one.
6
2. After clicking ProgramData, navigate to Microsoft\User Account Pictures. In the User Accounts
Pictures folder, youll see the default user account pictures. Youll just need to replace these pictures with
your desired picture for user account. There are guest.bmp (448448 px.), guest.png (448448 px.),
user.bmp (448448 px.), user.png (448448 px.), user-40.png (4040 px.) and user-200.png
(200200 px.) pictures.
3. Manipulate your desired image for user account picture in the same format and same size and replace the
default ones. So that now the User Account Pictures folder looks like this:
Posted by KapilArya@TWC (http://www.thewindowsclub.com/author/kapilatwc) on August 8,
2013 , in Category Windows (http://www.thewindowsclub.com/category/windows) with Tags
Tips (http://www.thewindowsclub.com/tag/tips), User Account
(http://www.thewindowsclub.com/tag/user-account)
An Electrical Engineer by profession, Kapil is a Microsoft MVP in Windows - Consumer and
a Microsoft Content Creator. He recommends that you create a system restore point first
before tweaking the registry.
Finally, now reboot the system and youll be able to get your desired image as user account picture. Thats it!
Hope it helps!
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6 Comments The Windows Club Login
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nanda kishore 8 months ago
i din't understand this process please upload a video

3
Reply
Nat 7 months ago
How if I have 2 account in same computer ?


Reply
LeSchteeve 3 months ago
I had this problem when I tried to use a 100 x 100 pixel jpg. Windows 8.1 seems to want a 448
x 448 pixel image. Once I cropped/resized an image to 448 x 448, I could select the larger
image without any trouble in the Windows account UI.


Reply
Kapil Arya 3 months ago LeSchteeve
^^ Yep, you have to use 448 x 448 pixels image, not 100 x 100 pixels resolution :)


Reply
bluecloud 12 days ago
I followed these steps and it doesn't effect anymore :(


Reply
Tom 10 days ago
Thank you for this tutorial. But the question I would have is: Why on earth is it this hard to
change a bloody account picture? This really should just consist of, select file---> pres ok.
Seems like a microsoft fail to me.


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