Reward Management references - DIY context

Key Text
Korczynski, M. (2002), Human Resource Management in Service Sector, Palgrave, Basingstoke.
Journal articles
James Arrowsmith, Ann E. McGoldrick, (1996) "HRM service practices: flexibility, quality and
employee strategy", International Journal of Service Industry Management, Vol. 7 Iss: 3, pp.46 - 62
Chang, W.-J. A., Wang, Y.-S. and Huang, T.-C. (2013), Work DesignRelated Antecedents of
Turnover Intention: A Multilevel Approach. Hum. Resour. Management., 52: 126.
Foster, C. (2004a) Gendered Retailing: A Study of Customer Perceptions of Front-Line
Staff in the DIY Sector, International Journal of Retail and Distribution Management,
32(9): 442-7.
Foster, C. and Resnick, S. (2011). Service worker appearance and the retail service
encounter: the influence of gender and age. The Service Industries Journal, 1-12.
FOSTER, C., WHYSALL, P. and HARRIS, L., 2008. Employee loyalty: an exploration of
staff commitment levels towards retailing, the retailer and the store. International
Review of Retail, Distribution and Consumer Research, 18 (4), pp. 423-435.
Paul Freathy, Leigh Sparks, (1993) "SUNDAY WORKING IN THE RETAIL TRADE", International
Journal of Retail & Distribution Management, Vol. 21 Iss: 7
Freathy, P. and Sparks, L. (1994b) Research Note: Employment in DIY Superstores - an update, Service
Industries Journal, 14: 278-284.
Freathy, P., Sparks, L. (1995). Flexibility, Labour Segmentation and Retail Superstore Managers: The Effects of
Sunday Trading. The International Journal of Retail, Distribution and Consumer Research, 5, 361-85.
Gamble, J. (2003) "Transferring Human Resource Practices from the United Kingdom to China: the Limits and
Potential for Convergence", The International Journal of Human Resource Management, 14(3): 369-87.
Terence Hogarth, Michael C. Barth, (1991) "Costs and Benefits of Hiring Older Workers: A Case
Study of B&Q", International Journal of Manpower, Vol. 12 Iss: 8, pp.5 17
Konstantinos Kakavelakis, (2010) "Familythemed control in service factories: An examination of
modes of service delivery and HRM styles in the UK restaurant sector", Personnel Review, Vol. 39 Iss:
5, pp.557 573
Tom Redman, Brian P. Mathews, (1998) "Service quality and human resource management: A review
and research agenda", Personnel Review, Vol. 27 Iss: 1, pp.57 - 77
Redman, T. Mathews, B. P. (2002). Managing Services: Should We Be Having Fun? The Service Industries
Journal, (22):3, pp. 51-62.
Sparks, L. (1991) Employment in DIY Superstores, Service Industries Journal, 11(3): 304-323.
L. Sparks, (1992) "RESTRUCTURING RETAIL EMPLOYMENT", International Journal of Retail &
Distribution Management, Vol. 20 Iss: 3
Whysall, P.; Poster, C.; Harris, L. (2009): Job Dissatisfaction among Retail Employees: A Study of
Three Leading UK Retailers, The International Review of Retail, Distribution and Consumer Research
Volume 19, Issue 2,



Reward Management references general subject journal articles
Strategic reward context
Baeten, X. and Verwaeren, B. (2012) Flexible Rewards From a Strategic Rewards Perspective. Compensation
and
Benefits Review; 44(1):40-49.

Boyd, B. K. and Salamin, A. (2001), Strategic reward systems: a contingency model of pay system design. Strat.
Mgmt. J., 22: 777792
Curran, B. and Walsworth, S. (2014), Can you pay employees to innovate? Evidence from the Canadian private
sector. Human Resource Management Journal, 24: 290306.
Hsieh, Y. H., & Chen, H. M. (2011). Strategic fit among business competitive strategy, human resource strategy,
and reward system. Academy of Strategic Management Journal, 10(2), 1132.
Park, R. and Kruse, D. (2014), Group incentives and financial performance: the moderating role of innovation.
Human Resource Management Journal, 24: 7794
Perkins, S. J. and White, G. (2010), Modernising pay in the UK public services: trends and implications. Human
Resource Management Journal, 20: 244257
Rajagopalan, N. and Finkelstein, S. (1992), Effects of strategic orientation and environmental change on senior
management reward systems. Strat. Mgmt. J., 13: 127141
Singh, P. (2002) Strategic Reward Systems at Southwest Airlines Compensation & Benefit Review 34(28), 28
33

Trevor, J. and Brown, W. (2014), The Limits on Pay as a Strategic Tool: Obstacles to Alignment in Non-Union
Environments. British Journal of Industrial Relations, 52: 553578
Xavier, B. (2014) Shaping the future research agenda for compensation and benefits management: Some
thoughts based on a stakeholder inquiry, Human Resource management Review, Vol.24, No.1, 31- 40.

Employment relationship
Charlwood, A. (2007), The de-collectivisation of pay setting in Britain 199098: incidence, determinants and
impact. Industrial Relations Journal, 38: 3350
Lloyd, Caroline; Warhurst, Chris; Dutton, Eli.(2013) The weakest link? Product market strategies, skill and pay in
the hotel industry. In: Work, Employment and Society, Vol. 27, No. 2, p. 254-271.

Roche, W. K. and Teague, P. (2014), Do Recessions Transform Work and Employment? Evidence from Ireland.
British Journal of Industrial Relations, 52: 261285
Rubery, J., Grimshaw, D., Ward Kevin, H Beynon (2001). "Organisations and the Transformation of the Internal
Labour Market." Work, Employment and Society 15. 25- 54.
Siebert, S., and Wilson, F. (2013) All work and no pay: consequences of unpaid work experience in the creative
industries.Work, Employment and Society, 27 (4). pp. 711-721.
Traxler, F. (2003), Bargaining (De)centralization, Macroeconomic Performance and Control over the Employment
Relationship. British Journal of Industrial Relations, 41: 127
Motivation and reward
Nancy E. Day, (2011) "Perceived pay communication, justice and pay satisfaction", Employee Relations, Vol.
33 Iss: 5, pp.476 497
Dalton, S (2010) Motivating medicine: why money is not enough. Journal of paediatrics and child health.46 (4)
142-143
Gagn, M. and Deci, E. L. (2005), Self-determination theory and work motivation. J. Organizational. Behaviour,
26: 331362.
Giancola, F.L (2011) Examining the job itself as a source of employee motivation. Compensation and benefits
review. 43 (1), 23-29.
Godard, J. (2014), The psychologisation of employment relations?. Human Resource Management Journal,
24: 118
Kenrick, D.T, Griskevicus, V, Neuberg, S.L and Schaller, M. (2010). Renovating the pyramid of needs:
contemporary extensions built upon ancient foundations. Perspectives of psychological Science. 5 (3) 292-314.
Knies, E. and Leisink, P. (2014), Linking people management and extra-role behaviour: results of a longitudinal
study. Human Resource Management Journal, 24: 5776.
Kuvaas, B. (2006), Work performance, affective commitment, and work motivation: the roles of pay administration
and pay level. J. Organiz. Behav., 27: 365385
Nohria, N, Groysberg, B and Lee, L.E. (2008) Employee motivation: a powerful new model. Harvard Business
Review. July-August (2008) 1-9
Rynes, S. L., Gerhart, B. and Minette, K. A. (2004), The importance of pay in employee motivation: Discrepancies
between what people say and what they do. Human. Resource. Management Journal., 43: 381394
Shafiq, M.M, Mariam, M and Raza, M.S. (2011). Association between reward and employee motivation: A case
study Banking Sector of Pakistan. European Journal of Humanities and Social Sciences. 5 (1), 166-178.
Carolyn Stringer, Jeni Didham, Paul Theivananthampillai, (2011) "Motivation, pay satisfaction, and job
satisfaction of frontline employees", Qualitative Research in Accounting & Management, Vol. 8 Iss: 2,
pp.161 179
Total reward
Cushen, J. and Thompson, P. (2012), Doing the right thing? HRM and the angry knowledge worker. New
Technology, Work and Employment, 27: 7992.
Durrani, Shabnum: 2011. Women, Private Practice and Billable Hours: Time for a Total Rewards Strategy?
Compensation and Benefits Review. Sept-Oct, Vol. 43 Issue 5, p300, 6 p
Giancola, F L (2009) Is total rewards a passing fad? Compensation Benefits ReviewJuly/August 2009 vol. 41 no.
4 29-35
Greene, R. (2014) The Role of Employee Ownership in the Total Rewards Strategy, Compensation and Benefits
Review, Vol.46, No. 1, 6- 9.
Hsieh, Y. H., & Chen, H. M. (2011). Strategic fit among business competitive strategy, human resource strategy,
and reward system. Academy of Strategic Management Journal, 10(2), 1132.
Lyons, Frank H., and Dan Ben-Ora. (2002) "Total Rewards Strategy: The Best Foundation of
Pay for. Performance." Compensation & Benefits Review 34, no. 2
L. Morell (2011), Compensation and Benefits review , September/October 2011: Vol , 43 , 5 : pp .318 323
SeyedMahmoud Aghazadeh, (2003) "The future of human resource management", Work Study, Vol. 52 Iss: 4,
pp.201 - 207
Engagement and reward
MACEY, W. H. and SCHNEIDER, B. (2008), The Meaning of Employee Engagement. Industrial and
Organizational Psychology, 1: 330
Marescaux, E., De Winne, S. and Sels, L. (2013), HR practices and affective organisational commitment: (when)
does HR differentiation pay off?.
Purcell, J. (2014), Disengaging from engagement. Human Resource Management Journal, 24: 241254.
Alan M. Saks, (2006) "Antecedents and consequences of employee engagement", Journal of Managerial
Psychology, Vol. 21 Iss: 7, pp.600 619
Sheehan, C., De Cieri, H., Cooper, B. and Brooks, R. (2014), Exploring the power dimensions of the human
resource function. Human Resource Management Journal, 24: 193210.
PRP/ variable pay/ competency base pay.
Arrowsmith, J. and Marginson, P. (2011), Variable Pay and Collective Bargaining in British Retail Banking. British
Journal of Industrial Relations, 49: 5479
Atul Mitra, Nina Gupta, Jason D. Shaw, (2011) "A comparative examination of traditional and skillbased pay
plans", Journal of Managerial Psychology, Vol. 26 Iss: 4, pp.278 - 296
Bone, John (2006) 'The longest day': 'Flexible' contracts, performance-related pay and risk shifting in the UK
direct selling sector. Work, Employment and Society, 20(1), 10927.
Isaac, J.E. (2001), Performance Related Pay: The Importance of Fairness. The Journal of Industrial Relations,
43: 111123
Kessler, I. and Purcell, J. (1992), PERFORMANCE RELATED PAY: OBJECTIVES AND APPLICATION. Human
Resource Management Journal, 2: 1633.
Philip Lewis, (2000) "Exploring Lawlers new pay theory through the case of Finbanks reward strategy for
managers", Personnel Review, Vol. 29 Iss: 1, pp.10 - 32
Shaun Ryan, (2012) "When is a team a team? Teamworking and the reorganisation of work in commercial
cleaning", Employee Relations, Vol. 34 Iss: 3, pp.255 270
van der Vyver, D. (2013) Performance-related pay in government : lessons from South Africa. Compensation and
benefits review. Vol. 45, no. 1, 8- 20.
Strategic HR and reward practices/ strategies (e.g. bundles)
Philip Lewis, (2000) "Exploring Lawlers new pay theory through the case of Finbanks reward strategy for
managers", Personnel Review, Vol. 29 Iss: 1, pp.10 - 32
Lewis J.W. Lim, Florence Y.Y. Ling, (2012) "Human resource practices of contractors that lead to job satisfaction
of professional staff", Engineering, Construction and Architectural Management, Vol. 19 Iss: 1, pp.101 - 118
Teague, P. and Roche, W. K. (2014), Recessionary bundles: HR practices in the Irish economic crisis. Human
Resource Management Journal, 24: 176192.
WRIGHT, P. M., GARDNER, T. M., MOYNIHAN, L. M. and ALLEN, M. R. (2005), THE RELATIONSHIP
BETWEEN HR PRACTICES AND FIRM PERFORMANCE: EXAMINING CAUSAL ORDER. Personnel
Psychology, 58: 409446
Job evaluation
Michael Armstrong, Duncan Brown, Peter Reilly, (2011) "Increasing the effectiveness of reward management: an
evidencebased approach", Employee Relations, Vol. 33 Iss: 2, pp.106 120
ARVEY, R. D. (1986), SEX BIAS IN JOB EVALUATION PROCEDURES. Personnel Psychology, 39: 315335.
B.K. Suthar, T. Latha Chakravarthi, Shamyal Pradhan (2014) Impacts of Job Analysis on Organizational
Performance: An Inquiry on Indian Public Sector Enterprises, Procedia Economics and Finance, Vol.11.

Chen, A. (2010), Culture and compensationunpicking the intricate relationship between reward and
organizational culture. Thunderbird Int'l Bus Rev, 52: 189202.
Mahoney, T.A. (1991) "Job evaluation: endangered species or anachronism? Human Resource Management
Review 1(2) 155-162
Joyce McNally, Sylvia Shimmin, (1988) "Job Evaluation: Equal Work Equal Pay?", Management Decision, Vol.
26 Iss: 5, pp.22 - 27
Petera, P. (2011) Evaluating the Quality of Rewards Systems.. European Financial and Accounting Journal,
2011, vol. 2011, issue 3, pages 66-91.
Tjarda Van Sliedregt, Olga F. Voskuijl, Henk Thierry (2001) Job evaluation systems and pay grade
structures: do they match? The International Journal of Human Resource Management
Vol. 12, Iss. 8, 2001

Ronnie Steinberg, (1992) Gendered Instructions: Cultural Lag and Gender Bias in the Hay System of Job
Evaluation, Work and Occupations 19, no.4, 387- 423.
Quaid, M. (1993), JOB EVALUATION AS INSTITUTIONAL MYTH. Journal of Management Studies, 30: 239260
Wellbourne, T., & Trevor, C. (2000). The roles of departmental and position power in job evaluation. Academy of
Management Journal, 43(4), 761-771.
Grade and pay structures
Armstrong, M. and Brown, D. (2005) 'Reward strategies and trends in the United Kingdom: The land of diverse
and pragmatic dreams', Compensation and Benefits Review, 37/4: 41-53
Julie Dickinson, (2006) "Employees' preferences for the bases of pay differentials", Employee Relations, Vol.
28 Iss: 2, pp.164 183
Heneman, R.L. & LeBlanc, P.V. (2002). Developing a more relevant and competitive approach for valuing
knowledge work. Compensation and Benefits Review, vol. 34, 4: pp. 43-47
Munro, A. and Rainbird, H. (2002), Job change and workplace learning in the public sector: the significance of
new technology for unskilled work. New Technology, Work and Employment, 17: 224235.
Sparrow, P. R. (1996), Transitions In the Psychological Contract: Some Evidence From the Banking Sector.
Human Resource Management Journal, 6: 7592
Watson, S. (2010) Pay modelling : preparation, precision and perspective. Benefits and Compensation
International. Vol 40, No 2, September. pp12-16.