Regina Marie Phillips

Crestwood, KY 40014
Phone: 502-241-3166
Email: Regmar1020@att.net
LinkedIn Account: www.linkedin.com/in/reginaphillips

Summary: Human Resources management professional with 20 years progressive experience and strong
generalist background in supporting up to a 5000 employee facility. Seasoned strategic partner and
accomplished public speaker with strong interpersonal skills.

WORK EXPERIENCE
Geek Squad City | Best Buy, Brooks, KY 05/2006-05/2014
Human Resources Manager
Responsible for creation and/or administration of local and corporate policies and acted as strategic
partner in the addition of multiple new businesses to the operation
Oversaw employee relations issues and partnered with Accenture to ensure consistency with
administration of discipline
Built partnerships with local educational entities in order to meet the needs of todays employers
Built partnerships with local agencies to aid in job placement for those with disabilities and worked
continually to maintain a union free work environment

UPS, Louisville, KY 05/1999-05/2006
Human Resources Supervisor for Air Sort operations and Aircraft Maintenance Division
Supported over 5000 operation employees, both management and labor, in compensation, benefits,
union contract administration, corporate policy administration and departmental data integrity
Responsible for policy enforcement and investigation, union transfers, administration of career
opportunities program, training of new initiatives and workshop presentation
Conducted training classes and communications in support of new company initiatives and developed
local union expertise to provide union contract enforcement and administration
Responsible for partnering with Safety Department audits and training

UPS, Louisville, KY 05/1993-05/1999
Human Resources Representative | Recruitment Specialist
Worked on corporate initiative training and communications and labor transfer and union contract
administration
Supported 1700 employees and served as HR administrator for entry-level union and non-union
personnel
Played an integral role in establishing the UPS Center for Employment Opportunities, successfully
combining the recruiting and staffing efforts of three districts into a centralized location
Developed a contingency plan with the Family Assistance Team

UPS, Louisville, KY 10/1987-05/1993
Training/Operations Supervisor | Package Handler
Centralized and standardized the training of new hires and supervised up to 15 labor employees
Supervised the Package Service Center and Hazardous Waste Operation
EDUCATION
B.A in Psychology 05/1994 - 12/1997
Spalding University, Louisville, KY

AREAS OF EXPERTISE
Labor and employee relations
Recruitment and staffing
Affirmative action initiatives and administration
Multi-site and international experience
Dispute resolution
Union avoidance
Development of training materials
Compensation and benefits

SPECIAL ACCOMPLISHMENTS
Part of five-person Senior Leadership Team that opened a one-of-a-kind computer repair facility
(Geek Squad City). Grew facility from 340 employees in August 2006 to over 1300 today
Headed up HR integration for a newly acquired parts distributor
During a time of increased flight routes, acquisition of an international air-cargo company and 67%
staff reduction, oversaw administration during 12-month period of a five-fold increase in staffing
Reduced internal transfer processing time by over 50% by updating job classification database and
streamlining transfer communications