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EBIT growth of 40% in
9M
2011
2011 guidance increased
with Q3 figures
Major restructuring is
completed
Taking full benefit of
globalization and
outsourcing trends
Strategy 2015:
Provider of choice
Employer of choice
Investment of choice
MAIL: stabilization of
EBIT at ~EUR 1bn, key
driver parcel growth
DHL: 1315% EBIT
CAGR in 201015, key
driver fast growing
regions
Organic growth driven by
a focused business
portfolio
Leading market position
in key growth regions
Solid liquidity and
balance sheet position
Highlights
Operational
performance on
track
Clear strategic
ambitions and targets
Leverage our
growth potential
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 3
Mail: strategic levers for EBIT stabilization in place
Mail: strategic levers for EBIT stabilization in place
Performance on track, clear strategic ambition and targets
Performance on track, clear strategic ambition and targets
DHL: strong positioning in structural growth markets
DHL: strong positioning in structural growth markets
Agenda
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 4
Deutsche Post DHL at a Glance
1) Underlying EBIT; 2) Average FTEs FY 2010
The
postal service
for Germany
Domestic German Mail
and Parcel
Sales:
EUR 13,821mn
EBIT
1)
:
EUR 1,152mn
Empl.
2)
:
146,365
The
logistics company for the world
International and
Domestic Express
Sales:
EUR 11,111mn
EBIT
1)
:
EUR 785mn
Empl.
2)
:
88,384
Global Air, Ocean and
Road Freight
Sales:
EUR 14,341mn
EBIT
1)
:
EUR 390mn
Empl.
2)
:
41,729
Global Supply
Chain
Solutions
Sales:
EUR 13,301mn
EBIT
1)
:
EUR 274mn
Empl.
2)
:
131,032
Corporate Center / Other: Sales: EUR 1,302mn; EBIT
1)
: EUR -395mn; Employees
2)
: 13,764
2010 key figures
Group: Sales: EUR 51,481mn; EBIT
1)
: EUR 2,205mn; Employees
2)
: 421,274
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 5
Improvement in customer satisfaction
Stable or increased overall satisfaction in
3/4 of recent surveys
Divisional business development
programs set up
Building a track record
of solid and
improving performance
2010 results above increased guidance
Guidance for FY 2011 increased after Q3
figures
Excellent trend in engagement
(Employee Opinion Survey 2010)
79% participation rate (+3% yoy)
Significant improvement in satisfaction for
all KPIs (range of +2% to +8%) yoy
Clear Strategic Ambition
Provider
of Choice
Employer of Choice Investment of Choice
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 6
Ongoing growth momentum in Q3 drives strong 9M figures
1) 2010 EBIT included non-recurring items of EUR -302mn, t/o Mail EUR -4mn and DHL EUR -298mn; 2) Attributable to Deutsche Post AG shareholders
Group P&L 9M 2011
EUR mn
9M
2010
9M
2011 Chg.
Revenue 37,610 38,806 3.2%
EBIT
1)
1,310 1,837 40.2%
t/o Mail 896 861 -3.9%
t/o DHL 716 1,271 77.5%
Financial result 964 -411 NA
Taxes -162 -356 >100%
Consolidated
net profit
2)
2,054 988 -51.9%
EPS (in EUR) 1.70 0.82 -51.8%
Reported
revenue
growth affected by
adverse fx-effects and divestments. Organic
growth of +6.0%
EBIT
continues to improve strongly driven by
continuous growth in our DHL divisions while
Mail EBIT is stabilizing
9M 2011 Financial result
was impacted by
Postbank effects of
EUR -107mn
compared
to EUR +1,334mn last year
Tax
rate in line with 25% guidance
Consolidated net profit
up by 52%
excluding Postbank effects
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 7
Group
Mail
DHL divisions
Corp. Center/
Other
2011
Above EUR
2.4bn
~
EUR
1.1bn
Above EUR
1.7bn
~
EUR -0.4bn
EBIT guidance: Group EBIT above EUR 2.4bn
Net profit excl. Postbank transaction
effects to improve in line with
operational
performance
Capex not more than EUR 1.6bn
Tax rate of 25%
Restructuring will have a considerably
lower influence on operating cash flow
than last year (in 2011 c. EUR 200mn
cash
outflow)
prev. EUR 2.22.4 bn
prev. EUR 1.01.1 bn
prev. EUR 1.61.7 bn
unchanged
Full-year 2011 Guidance
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 8
Target balance sheet structure is the leading element of our finance strategy
Balance sheet
structure
Dividend policy
Priority for use
of excess liquidity
Financial debt
portfolio
Target / maintain BBB+ rating
4060% of net profit
(cash flow / continuity considered)
2010 dividend up 8.3% to EUR 0.65
1)
(pay-out of 59%)
1.
Invest in business
2.
Fund pensions
3.
Increase rating to A-
4.
Special dividend, share buyback
Syndicated bank facilities
Bonds
Fundamental
finance objectives
Reliability
Predictability
Strategic flexibility
Low cost of capital
Clear steering
metric
1) Proposal to AGM
Overview DPDHL Finance Strategy
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 9
Mail: strategic levers for EBIT stabilization in place
Mail: strategic levers for EBIT stabilization in place
Performance on track, clear strategic ambition and targets
Performance on track, clear strategic ambition and targets
DHL: strong positioning in structural growth markets
DHL: strong positioning in structural growth markets
Agenda
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 10
MAIL: Key Figures
mn units
Parcel volumes
Mail communication volumes
2006
-1.6%
2007 2008
2009 2010
8,380 8,112 8,185
7,955 7,826
CAGR: -1.7%
2006
+4.2%
2007 2008 2009 2010
749 753 773 761
793
CAGR: +1.4%
mn units
mn
9M
2010
9M
2011 Chg.
Revenue 10,145 10,223 0.8%
EBIT
1)
896 861 -3.9%
9M 2011
5,750
605
+0.8%
+9.4%
9M 2011
1) Reported
EBIT: including
non-recurring
items
of
-4mn in 9M 2010
Solid growth in Parcel continues, supported
by gradual capacity enhancements
Stable volume development in Mail
Communication so far in 2011
Union agreement on further labor flexibility
Legislator sets new price-cap at CPI
0.6%
Highlights
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 11
Comprehensive
package for
improved
productivity and
employee
satisfaction
Long-term union agreement New price-cap formula
Wage negotiations
More headroom
for
future price
increases
Parcel concept 2012
Investment in
service quality and
capacity increase
to enable future
parcel
growth
Negotiations
started
Agreement
expected in
Q1
2012
EBIT stabilization elements being realized
Mail Target: EBIT Stabilization at EUR 1bn
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 12
New flexible model for age-based working solutions
Option to pay proportion of current salary into worktime account
Partial-retirement program supplemented by working-time
accounts and a demographic fund
Extension of no compulsory redundancy until 2015
Continued outsourcing
990 parcel-delivery districts handled by sub-contractors
Outsourcing of transportation extended by 1,000 drivers
Agreed salary/working condition changes
4% lower entry wage for new Mail employees
New vacation policies based on company service, not age
Renewal of non-chargeable overtime, work days and
short breaks agreements
Comprehensive package, agreed until 2015
Mail: Long-term Union Agreement
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 13
New price cap regime offering more headroom
Mail: New Price Cap Set at CPI-0.6%
1) Federal Network Agency = Bundesnetzagentur; 2) CPI = German Consumer Price Index
Conclusions for Deutsche Post
No price increase for 2012
Buffer of +1.2% carried over to 2013 (1.8% inflation rate
minus 0.6% x-factor)
Postal price cap decision of Federal Network Agency
1)
New formula: x-factor reduced from 1.8 to 0.6%
Reference period for relevant CPI
2)
brought
forward by six months
Regulation valid until 31 Dec. 2013
Directly impacted Mail revenues of EUR 3.5bn
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 14
Driver: Demographics/Convenience/Cost
Established segments New segments
Online share of total retail spend (by segment, in %)
8
4 4
11
20
35
92
< 1
Pharma-
ceuticals
Total Drugstore
products
Food products Consumer
electronics
Fashion
and shoes
Media (books/
CD/DVD)
Driver: Convenience/Cost
5% market growth until 2020
1)
driven by changing consumer
behavior towards e-commerce
1) Source: Bundesverband des Versandhandels, Gesellschaft fr Konsumforschung
Mail: Growth in German Parcel Market
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 15
Parcel Germany: Strategic Focus
DPDHL only postal organization
world-wide to offer nation-wide 24/7
access
to all shipping needs
13,500
retail outlets
1,000
Parcel Boxes for 24/7 drop-off
2,500
automatic PACKSTATIONs
to
drop-off, frank, or use as
delivery
address
Online Franking of all parcel products
iPhone and Android apps for
all
services
To date 2mn registered Packstation
customers
83% check whether vendor ships to
Packstation before purchase
36% increase their online spend
after registration for Packstation
Target group in age segment 2550
years with high online affinity
Parcel Germany is shaping eCommerce as the leading
service
provider
Source: Europisches Handelsinstitut
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 16
Structural volume decline due to e-substitution
Rise in factor cost
Investments in digital services (near-term)
EBIT Headwinds
EBIT Levers
Stabilization
Sufficient elements for EBIT stabilization materializing
Mail Target: EBIT Stabilization at EUR 1bn
Parcel growth
Digital services (medium-/long-term)
New pricing regime
Network flexibility / Productivity improvement
Labor flexibility / Productivity improvement
Increased overhead efficiency
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 17
Mail: strategic levers for EBIT stabilization in place
Mail: strategic levers for EBIT stabilization in place
Performance on track, clear strategic ambition and targets
Performance on track, clear strategic ambition and targets
DHL: strong positioning in structural growth markets
DHL: strong positioning in structural growth markets
Agenda
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 18
Driving double-digit EBIT CAGR in 20102015
Outgrowing underlying markets by 12% p.a.
DHL markets outgrow GDP
Continuous performance improvement
Real GDP Real trade
1.52.0X
2010 2011 2012 2013 2014 2015
EUR 1.45 bn
EBIT CAGR
1315%
DHL Serves Structural Growth Markets
Achieve benchmark/sector leading
operating margins by 2015 or
earlier for each DHL unit
~ 89%
Air ~ 68%
Ocean ~ 78%
~ 7%
Target revenue CAGR. for 20102015
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 19
DHL Footprint Asia
1) 3rd party revenue Asia/Pacific; sum of DHL divisions or respective division
DHL clear No. 1 in Asia
> 60,000 > 30,000 > 10,000 > 20,000 Employees
19% 29% 21% 8% (% of total)
7.1bn 3.1bn 2.9bn 1.1bn (in EUR)
Revenues 2010
1)
No. 1 No. 1 No. 1 No. 1 Market position
> 500,000 > 86,000 > 300 Customers
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 20
15F 14F 13F 12F 11F 10 09 08 07
+4
+2
0
-2
-4
IHS Global Insight
EIU
IMF
Forecast
Global GDP % growth (real) Levers for cost flexibility
Increased proportion of cost structure made
variable (e.g. temporary labor in
international
operations)
Optimized mix of owned aircraft, short-term
leases and long-term leases
Discretionary spend (e.g. advertising)
Long-term contracts in Supply Chain, often
with agreed minimum volumes
Well prepared for volatile environment
DHL: Economic Outlook and Implications
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 21
EUR mn
9M
2010
9M
2011 Chg.
Revenue 8,207 8,644 5.3%
EBIT
1)
273 679 >100%
+9.8%
9M 11
528
9M 10
481
9M 11
30.1
9M 10
26.8
+12.3%
Revenues per day
2)
in EUR mn Shipments per day 000s
Underlying EBIT margin
Time Definite International (TDI)
key trends
Margin increased, second-best in the industry
Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11
Shipment growth even accelerating in Q3
Volume growth again clearly ahead of
competition
Further yoy margin improvement as
operating leverage and overall cost discipline
offset ongoing investments into network,
advertising and training
Speed of Yellow
global advertising
campaign
Highlights
1) Reported EBIT: including non-recurring items of EUR -267mn in 9M 2010;
2) Currency translation impacts are eliminated. Hence, 2010 and 2011 data are aggregated with the same currency rate
7.8%
+40 bp
7.5%
8.3% 8.2%
7.1% 6.9%
5.9%
DHL Express: Key Figures
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 22
Shipments
Revenue
34%
DHL Express: Focus on our Core Competence TDI
DHL Express
focus on TDI
has moved the needle
Major domestic withdrawals
contributing to that
proportion
Domestic activity shifted
from mature EU markets to
growth markets in Asia /
Pacific and Latin America
Domestic Strategy:
Maintain successful,
profitable businesses, e.g.
India Blue Dart, Mexico
Continuous monitoring of
lower performing
businesses
75% 61%
Domestic = TDD + DDD International = TDI + DDI
2008 2010
19%
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 23
US Asia
> 10%
Europe Asia
> 10%
Intra-Asia
> 10%
Others
~50%
of global DHL
TDI shipments
touch Asia
Dynamic growth continues: Double digit volume growth on all major
Asia-related trade lanes
DHL TDI global shipment flow,
by
origin/destination
DHL TDI regional trade lanes,
Q3 2011, yoy volume growth
DHL Express: Asia Market Position
Inbound
Asia
Outbound
Asia
Intra-
Asia
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 24
DHL
Express
Global
Market
Share TDI of
30%
External Research Underlining TDI Leadership across all regions
outside the Americas
DHL Express:
Global
Market Positions
in TDI
Asia Pacific [4,316m EUR] EEMEA [360m EUR]
Europe [5,288m EUR] Americas [3,914mEUR]
Others
4%
DHL
13%
UPS
32%
FedEx
51%
DHL
36%
FedEx
21%
UPS
10%
TNT
6%
Others
27%
Others
18%
TNT
17%
UPS
12%
FedEx
6%
DHL
47%
DHL
38%
UPS
23%
TNT
16%
FedEx
11%
Others
12%
Source: Market Intelligence 2011 (FY 2010 data, MRSC); Scope: BE, CH, DE, ES, FR, IT, NL, PL, SE, UK, IE; AE, RU, TR, ZA; AU, CN, HK, IN, JP, KR, SG, TW; US, CA, MX, BR
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 25
EUR mn
9M
2010
9M
2011 Chg.
Revenue 10,443 11,108 6.4%
EBIT
1)
252 303 20.2%
Air freight 000s Tons Export Ocean freight 000s TEU
2)
Key volume trends
Gross profit increased
Air freight GP/Tons Export Ocean freight GP/TEU
2)
Positive revenue and profit development
despite unfavorable currency effects and
volatile market environment in Q3
As expected slightly weaker volumes due to
increased general market softening and
strong volumes in Q3 2010
Trend towards higher margin levels driven by
favorable buying conditions, profitable
growth
approach and efficient operations
Focus on sector strategy and value-added
services
Highlights
1,802
9M 11
1,823
9M 10
+1.2%
-0.2%
9M 11
2,047 2,042
9M 10
9M 11
443
9M 10
414
+6.9% +16.0%
9M 11 9M 10
238
205
DHL Global Forwarding, Freight: Key Figures
1) Reported
EBIT: including
non-recurring
items
of
-6mn in 9M 2010
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 26
Airfreight, weight by origin Seafreight, FCL volume by origin
LATAM
Europe
North
America
South Asia -Pac
& Africa
North
Asia-Pac
MENAT
DHL Forwarding, Freight Reflects Global Flows of
International Trade
A global business with strong contributions from emerging markets
Europe
North
America
North
Asia-Pac
MENAT
LATAM
South
Asia -Pac
& Africa
Other
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 27
China South (7)
China North (32)
Note: ( ) = no. of Branches
= Branch Location
= Sales Office Location
and today in 2011
Shanghai
Suzhou
Shenyang
Tianjin
Ningbo
Dalian
Urumqi
Qingdao
Chengdu
Xian
Kunming
Xiamen
Hangzhou
Wuhan
Wuxi
Nanjing
Shenzhen
Guangzhou
Dongguan
Zhongshan
Hongkong
Beijing
China South (5)
China North (17)
Presence in 2006
Branch
22
Office
0
Branch
39
Office
26
Note: ( ) = no. of Branches
= Branch Location
= Sales Office Location
DHL Global Forwarding, Freight :
Network Expansion in China from 20062011
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 28
International
Airfreight
International
Ocean freight
Industrial Project
Customer
Program
Management
Customs
Brokerage
What DGF offered in 2006
DGF is the leading provider in China Domestic airfreight and road freight
Innovative solutions e.g. cross border road freight, multimodal,
rail, connect
China to fast growing neighbors, e.g. ASEAN, CIS
DHL Global Forwarding, Freight: Service Extension Towards
a Comprehensive Portfolio Connecting China and Beyond
Our current service offering in China 2011
Trade
Facilitation
(IOR/EOR)
Ocean Secure
with GPS-
enabled devices
Shippers
Insurance
Trade/Fair/
Exhibition
Logistics
Chinese Desks
At Overseas
Carbon Report
& Offsetting
Offering
International
Ocean freight
Industrial
Project &
Chartering
International
Airfreight
International
Supply Chain
Customs
Brokerage
Control Tower
Management/
LLP
Domestic
Airfreight
Multimodal-
Rail Segments
Domestic Road
freight
Multimodal-
Cross-border
Segments
Multimodal-
Air Segments
(SeAir, Rail-Air)
Multimodal-
Land Bridge &
Mini Land
Bridge
Value added
service
Logistics
Management
Services
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 29
1) Reported EBIT: including non-recurring items of EUR -25mn in 9M 2010 and disposal gain on ETS in 9M 2011; 2) incl.Airline
Business Solutions
Steady margin improvement
Revenue by sector 9M 2011
7%
7%
17%
26%
Others
2)
9%
Williams Lea
Automotive
Technology
12%
Life Sciences
& Healthcare
Consumer
20%
Retail
EUR mn
9M
2010
9M
2011 Chg.
Revenue 9,559 9,675 1.2%
EBIT
1)
185 289 56.2%
Continuous growth momentum driven by
existing contracts and new business wins
Asia Pacific again posting the highest growth,
now representing ~10% of total revenue
New business of around EUR 280mn in
annualized revenue signed in Q3 2011
(Q3
2010: EUR 200mn). Majority of new
signings in Retail, Consumer, Life Sciences
& Healthcare and Automotive
Highlights
DHL Supply Chain: Key Figures
2%
Energy
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 30
Inbound
Transport
Raw
Materials
Production
Flows
Outbound
Transport
Returns
Ware-
housing
Distri-
bution
Plan
Laying the foundation for a supply chain
Source
Getting the materials at the time required
Make
Supporting product manufacturing
Store & Customize
Getting it ready to sell
Deliver
Getting it where it needs to be
Return
Bringing it back when its not needed
D
H
L
S
u
p
p
l
y
C
h
a
i
n
S
e
r
v
i
c
e
s
~
2/3 of SC sales
End-to-End Supply Chain capability: more than pure warehousing
Outsourcing: Simplify Our Customers Supply Chain
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 31
DHL Supply Chain: Global Sector Focus
Global Sector Focus
By focusing on our six global sectors we are getting closer to our
customers, offering sector-specific supply chain solutions
Our Approach
Sector approach implemented and
enhanced since several years now;
considered as key to success
Dedicated Global Sector teams
established to strengthen our approach
for six key industries
Development of sector-specific,
innovative solutions, ensuring
sustainable competitive advantage for
our customers and DHL
Focus on best practice & knowledge
exchange
across regions, DHL
Divisions, and with our customers
Energy
Life Sciences
& Healthcare
Automotive
Technology
Retail
Consumer
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 32
Market leader in Asia Pacific
Strongest growing region, currently
generating ~10% DHL Supply Chains global
revenue
> 26,000 employees
700 facilities with total surface of 4 million m
2
14 countries
Following Supply Chains global strategy, the
strategic focus in Asia Pacific depends on
local market maturity and dynamics:
High growth countries (China, India):
Enhance growth organically and through
targeted, small acquisitions
Immature markets: Consolidation of
customer supply chains through integrated
end-to-end solutions
Mature markets: Innovative,
transformational deals, offering Value
Added Services and leveraging strategic
products replication program
Strong focus on talent management
Drive footprint growth with build/lease-back
agreements
Regional HQ
Singapore
Regional HQ
Singapore
DHL Supply Chain is the contract logistics market leader in Asia
Pacific and keeps on growing fast
DHL Supply Chain: Asia Pacific Deep Dive
Key Facts Asia Pacific Strategy
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 33 33
Airline
Solutions
Co-Packing
Technical
Services
Lead Logistics
Provider
E-Fulfillment
33
Our strategic products continue to deliver results and offer innovative
solutions beyond conventional warehousing & distribution
DHL Supply Chain: Strategic products successful in Asia Pacific
Airline solutions are optimized
Above the Wing
operations.
Services are based upon globally
defined standards
and the support
of a dedicated team
Core Services:
Assembly and delivery of catering trays and other Above the Wing
products such as In-Flight-Retail & Entertainment
Inventory management, cleaning of equipment and
waste
management
Benefit:
Improved service level along with significant reduction of weight,
waste, unused products and hence cost through an optimized end-
to-end solution
Based on the success with our Airline
Solution business with British Airways at
London Heathrow, we furthered our Above-
the-Wing
product offering through the new
Qantas contract in Australia
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 34
Focus on organic profitable growth in structurally growing
markets
Logistics industry driven by growth in global trade
DHL is market leader in Asia and other growth regions
Mail business benefits from strong growth in parcel and
digital services
Further margin potential due to operating leverage and
efficiency
improvements
2011 guidance increased in November: confident to sustain and
continue our performance improvement in the short-
and medium-term
SUMMARY
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 35
Mail: strategic levers for EBIT stabilization in place
Mail: strategic levers for EBIT stabilization in place
Performance on track, clear strategic ambition and targets
Performance on track, clear strategic ambition and targets
DHL: strong positioning in structural growth markets
DHL: strong positioning in structural growth markets
Agenda
Appendix
Appendix
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 36
Revenue
kept growing in Q3 despite
ongoing adverse effects from FX and
divestments. Organic growth was +5.7%
DHL again posts double-digit EBIT
growth
and margin improvement in all
three
divisions
Mail
also contributed to EBIT
growth
VAT
regulation no longer impacts yoy comparison
Q3 2011 Financial result
was impacted by
Postbank effects of EUR +26mn compared
to EUR -92mn last year
Consolidated net profit
and EPS
increase
reflect underlying EBIT improvement and
lower financial costs
Performance improvement accelerating in Q3
1) 2010 EBIT included non-recurring items of EUR +2mn, t/o Mail EUR 0mn and DHL EUR +2mn; 2) Attributable to Deutsche Post AG shareholders
Group P&L Q3 2011
EUR mn
Q3
2010
Q3
2011 Chg.
Revenue 12,799 13,125 2.5%
EBIT
1)
545 646 18.5%
t/o Mail 257 302 17.5%
t/o DHL 382 440 15.2%
Financial result -222 -92 58.6%
Taxes -74 -138 86.5%
Consolidated
net profit
2)
226 385 70.4%
EPS (in EUR) 0.19 0.32 68.4%
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 37
Strong Operating Cash Flow drives Free Cash Flow improvement
Free Cash Flow Q3 2011
1) Included restructuring cash out of EUR -42mn in Q3 2011 and EUR -76mn in Q3 2010
EUR mn
Q3
2010
1)
Q3
2011
1)
Cash from operating
activities before
changes
in Working Capital 616 635
Changes in
Working
Capital 16 191
Net cash from operating
activities after
changes in
Working Capital 632 826
Net Capex -250 -288
Net M&A -23 -42
Net Interest paid -32 -16
Free Cash Flow 327 480
Strong increase in Operating Cash Flow
reflects EBIT growth and tightened working
capital management
Free Cash Flow
improved despite
somewhat higher outlays for capex and M&A
FFO/Debt
improved to 31.9% in line with
usual seasonal pattern of liquidity build-up
in
H2
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 38
+1,382
1)
+592
1)
+538
-542
Net financial liquidity reduced compared to year-end 2010 due to
annual payment to civil servants pension fund and dividend
1) Adjusted for mandatory exchangeable bond and cash collateral on put options as well as the effects of the net valuation of the financial derivatives related to the Postbank transaction
EUR mn
Dec 31, 2010 Sep 30, 2011 All other
liquidity
effects
Civil Servant
Pensions
Net Debt (-)/Liquidity (+)
-786
Dividend
Net financial liquidity
improved by EUR
390mn
vs. last quarter-end
June 30, 2011
+202
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 39
Solid
revenue
driven by parcel growth
and
good volume development
in
Mail
Communication
EBIT
performance reflects
Strong German parcel business
Good volumes in Mail communication
Ongoing cost control
Normalization of e-investments
Operating cash flow improves strongly,
reflecting EBIT growth and working
capital
management
Capex
remains below last year
only
due
to
phasing
EUR mn
Q3
2010
Q3
2011 Chg.
Revenue 3,288 3,373 2.6%
EBIT 257 302 17.5%
Operating
Cash
Flow 287 407 41.8%
Capex 101 90 -10.9%
EBIT stabilization materializing
Mail: Divisional Results Q3 2011
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 40
748
710
749
888
678
665
696
yoy +10%
205
194
206
239
184
181
188
yoy +11%
Revenues, in EUR mn Volumes, in mn units
Dynamic growth of Parcel Germany
Q4 Q3 Q2 Q1
2010 2011
Q1 Q2
Parcel Germany: Quarterly Development
Q4 Q3 Q2 Q1
2010 2011
Q1 Q2 Q3 Q3
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 41
Secure communication
E-Postbrief
New parcel network (faster, more efficient, more
capacity, more flexible pick-up times)
MAIL: Growing in Parcel & Digital Services
Mail Communication
Digital strategy Take our core business model into the digital world
Dialogue Marketing
Press Services
E-Commerce
Traditional
parcel business
Successful integration into MAIL business in 2007
Pioneer a marketplace for quality journalistic content
DieRedaktion.de
Facilitating online shopping and parcel shipment
MeinPaket.de
DHL eParcel
Efficient and targeted online advertising
Werbemanager
nugg.ad
Adcloud
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 42
Funding
requirements
Cash
generation
D&A
~ EUR 0.2 bn
EBIT
~
EUR 1bn
MAIL: Securing Sustainable Profitability
Why EUR 1bn?
Share of:
Corp. costs,
tax, dividend, etc
Pensions in excess
of EBIT expenses
Investments
EUR 1bn EBIT secures Mail as a self-financing unit within the group
EBIT
stabilize at
~
EUR 1bn level
Beyond 2011
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 43
Ongoing strong volume growth drives further EBIT improvement
Express: Divisional Results Q3 2011
1) 2010 EBIT included non-recurring items of EUR +5mn
Revenues
increased due to ongoing strong
international volume growth. Organic growth
was 12.7%
Strong intra-Asia platform
also supporting
growth on Asia-bound lanes out of Europe
and the US
EBIT
growth reflects revenue increase and
strengthening margin despite ongoing
investment in advertising and training
Overproportionate increase in Operating
Cash Flow
driven by tightened working
capital management
Higher Capex
dedicated to investments into
aviation network and our new Shanghai hub
EUR mn
Q3
2010
Q3
2011 Chg.
Revenue 2,719 2,929 7.7%
EBIT 199
1)
219 10.1%
Operating
Cash
Flow 317 370 16.7%
Capex 48 135 >100%
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 44
DHL
36%
Others
27%
TNT
6%
UPS
10%
FedEx
21%
Japan
Operating in Express since 1972
Singapore
Operating in Express since 1972
Malaysia
Operating in Express since 1973
India
Market entry in 1979
Blue Dart acquisition in 2005
China
Joint venture with Sinotrans since 1986
Global leading position with particular strength in Asia
Examples
DHL Express: TDI
1)
Market Position
TDI market share in Asia/Pacific
2)
Pioneer/Early-mover in Asia
1) TDI = Time Definite International; 2) Source: Market Intelligence 2011 (FY 2010 data, MRSC); Scope: AU, CN, HK, IN, JP, KR, SG, TW
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 45
Revenues increased slightly despite adverse
fx-effects, volatile market environment and
lower freight rates, especially in Ocean
Freight. Organic growth was 3.4%
Good improvement in Road Freight
operating performance
Strong Gross Profit
performance due to
better buying
conditions and profitable
growth approach
Air freight: GP/export ton +8% yoy
Ocean freight: GP/TEU +13% yoy
Improved Gross Profit and cost discipline
drive EBIT increase;
EBIT margin
significantly increasing from 2.7% last year
to
3.2%
Substantial growth in operating cash flow
primarily due to focused net working
capital
management
Continued investment
to improve IT
solutions for global applications
Continued profitable growth and high cash flow
Global Forwarding, Freight
Divisional Results Q3
2011
1) 2010 EBIT included non-recurring items of EUR -2mn
EUR mn
Q3
2010
Q3
2011 Chg.
Revenue 3,715 3,787 1.9%
EBIT 100
1)
122 22.0%
Operating
Cash
Flow 98 133 35.7%
Capex 31 38 22.6%
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 46
Revenue
flat on reported basis due to
adverse fx-effects and disposal of ETS.
Organic revenue was up by 6.2%
Strong EBIT
growth driven by good
underlying business activity and continuous
improvement measures
Operating Cash Flow lower due to
receivables increase from ongoing growth in
existing and new contracts as well as timing
effects
Capex increase supports further
business
growth
EUR mn
Q3
2010
Q3
2011 Chg.
Revenue 3,326 3,323 -0.1%
EBIT 83
1)
99 19.3%
Operating Cash
Flow 147 86 -41.5%
Capex 52 58 11.5%
Contracts won
Annualized revenue
Supply
Chain
New gains 200 280
Executing a steady improvement in operating performance
Supply Chain
Divisional Results Q3
2011
1) 2010 EBIT included non-recurring items of EUR -1mn
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 47
2008 2007 2006 2005 2004 2003 2002 2001 2009 2010
Dividend development since IPO
Dividend increase of 8.3% to
0.65
approved by the AGM on May 25th
Adjusted for Postbank effects and
non-recurring items this reflects a
payout ratio of 59% and is within our
target payout ratio of 40
60%
Dividend for FY 2010 increased to
0.65
0,65
0,60 0,60
0,90
0,75
0,70
0,50
0,44
0,40
0,37
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 48
2009 2010
EUR mn Q1 Q2 Q3 Q4 FY Q1 Q2 Q3 Q4 FY
Net income from
associates 20 26 25 -43 28 34 24 31 -33 56
Net other finance
costs/ net other
financial income 598 -34 -355 -212 17 1,294 -166 -253 58 933
t/o Postbank-related 737 97 -188 -14 632 1,414 -46 -123 272 1,517
t/o not Postbank
related -139 -131 -147 -198 -615 -120 -120 -130 -214 -584
Total net finance
costs/net financial
income 618 -8 -310 -255 45 1,328 -142 -222 25 989
t/o Postbank-related 757 123 -163 -66 651 1,448 -22 -92 235 1,569
t/o not Postbank-
related -139 -131 -147 -189 -606 -120 -120 -130 -210 -580
Main impacts on the
financial result
at equity result of
Postbank
Postbank transaction
valuation effects
interest component for
mandatory
exchangeable bond and
cash collateral
2010 financial result excluding Postbank related effects was
EUR -580mn
P+L Impact of Postbank Transaction in 2009/10
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 49
Impact 2011
Interest
component
Valuation
Share price < ~ EUR 22.00
EUR -180mn p.a.
no significant impact
Share price > ~ EUR 22.00
EUR -180mn p.a.
~ EUR -90m per EUR 1 increase in
Postbank share price and vice versa
Reclassification of Postbank shares as Assets held for sale
at
end of February 2011
Mark to market valuation of
investment
Offset by mark to market valuation of
derivatives
Value of investment capped at
~ EUR 22.00
Mark to market valuation of
derivatives
Changes to the P+L Impact of Postbank Transaction in 2011
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 50
Postbank effects include
At equity result of Postbank until Feb 28
th
Reclassification of Postbank shares as
Assets held for sale, i.e. no further
equity
consolidation
Postbank valuation effects
Interest component for mandatory
exchangeable bond and cash collateral
Net profit excluding Postbank effects increased to EUR 359mn in Q3 2011
Impact of Postbank Transaction on the P+L
EUR mn
9M
2010
9M
2011
Q3
2010
Q3
2011
Consolidated net
profit (reported)
1)
2,054 988 226 385
t/o Postbank
effects
1,334 -107 -92 26
Net profit
excluding
Postbank effects
720 1,095 318 359
1) Attributable to Deutsche Post AG shareholders
+52.1% +12.9%
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 51
Investor Relations Contacts
Florian Bumberger
+49 228 182 63208
E-mail: florian.bumberger@deutschepost.de
Florian Bumberger
+49 228 182 63208
E-mail: florian.bumberger@deutschepost.de
Sebastian Slania
+49 228 182 63203
E-mail: sebastian.slania@deutschepost.de
Sebastian Slania
+49 228 182 63203
E-mail: sebastian.slania@deutschepost.de
Daniel Stengel
+49 228 182 63202
E-mail: daniel.stengel@deutschepost.de
Daniel Stengel
+49 228 182 63202
E-mail: daniel.stengel@deutschepost.de
Martin Ziegenbalg, Head of Investor Relations
+49 228 182 63000
E-mail: m.ziegenbalg@deutschepost.de
Martin Ziegenbalg, Head of Investor Relations
+49 228 182 63000
E-mail: m.ziegenbalg@deutschepost.de
Robert Schneider
+1 212 672 1729
E-mail: robert.schneider1@deutschepost.de
Robert Schneider
+1 212 672 1729
E-mail: robert.schneider1@deutschepost.de
Deutsche Post DHL | Page Commerzbank German Investment Seminar | New York | 9-11 January, 2012 52
Disclaimer
This presentation contains certain statements that are neither reported results nor other historical
information. These forward-looking statements are subject to risks and uncertainties that could cause
actual results to differ materially from those expressed in the forward-looking statements. Many of these
risks and uncertainties relate to factors that are beyond Deutsche Post AGs ability to control or estimate
precisely, such as future market and economic conditions, the behavior of other market participants, the
ability to successfully integrate acquired businesses and achieve anticipated synergies and the actions of
government regulators. Readers are cautioned not to place undue reliance on these forward-looking
statements, which apply only as of the date of this presentation. Deutsche Post AG does not undertake
any obligation to publicly release any revisions to these forward-looking statements to reflect events or
circumstances after the date of this presentation.
This presentation does not constitute an offer to sell or the solicitation of an offer to subscribe for or buy
any security, nor shall there be any sale, issuance or transfer of the securities referred to in this
presentation in any jurisdiction in contravention of applicable law.
Copies of this presentation and any documentation relating to the Offer are not being, and must not be,
directly or indirectly, mailed or otherwise forwarded, distributed or sent in or into or from Australia, Canada
or Japan or any other jurisdiction where to do so would be unlawful.
This document represents the Companys judgment as of date of this presentation.