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The new Strategic roadmap of the Philippine Community eCenter program for 2011-2016 opens up the vision and shows the way. The program changed the digital landscape of the country, spreading to the countryside of Luzon, Visayas, and Mindanao. It is a continuing response to international commitments for poverty alleviation through ICT.
The new Strategic roadmap of the Philippine Community eCenter program for 2011-2016 opens up the vision and shows the way. The program changed the digital landscape of the country, spreading to the countryside of Luzon, Visayas, and Mindanao. It is a continuing response to international commitments for poverty alleviation through ICT.
The new Strategic roadmap of the Philippine Community eCenter program for 2011-2016 opens up the vision and shows the way. The program changed the digital landscape of the country, spreading to the countryside of Luzon, Visayas, and Mindanao. It is a continuing response to international commitments for poverty alleviation through ICT.
PhilCeC Program Strategic Roadmap for 2011-2016 Background It has been three years since Philippine Community eCenters came together and journeyed along a common path to a vision set by the Philippine Community eCenter Program Roadmap for 2008-2010. The PhilCeC program and the first 3-year roadmap set many ICT milestones. A Philippine CeC Movement The crusade to bring information and communications technology and its life-changing opportunities to the mass of Filipinos in the countryside achieved a national focus and dimension. The bridging of the digital divide and widening of the envelope of digital inclusion the country had formally committed itself to under the aegis of the World Summit on the Information Society in 2003 and 2005 also gained a national momentum. The piecemeal and isolated initiatives of many ICT pioneers came together, born of a spontaneous effort to gain direction, presence and identity, appreciation, and the nourishing strength of a sharing community. The digital wave of change The Philippine CeC Program changed the digital landscape of the country. ICT and its benefits were no longer exclusive to more developed urban centers. They spread to the countryside of Luzon, Visayas, and Mindanao and are there to stay. More than that, they are to radiate further until they reach every Filipino still on the other side of the digital divide. The program banners the country's response to international commitments for poverty alleviation through ICT such as those embodied in the Millennium Development Goals and the World Summit for Information Society Plan of Action. It is a continuing response to a continuing challenge. The Philippine CeC has come into its own as an ICT venue open and accessible to many, an accepted community hub with the information and knowledge to banish the traditional infrastructure and service-deprived isolation of the less developed countryside. Its promise of ICT changing poverty and life with knowledge and opportunity is more defined and is being delivered. But much more is needed, simply because there remains much more to reach. In that is the shape of a new ICT vision. New milestones call. The new Strategic Roadmap of the Philippine Community eCenter Program for 2011-2016 opens up the vision and shows the way. The new Strategic Roadmap of the Philippine Community eCenter Program for 2011-2016 was developed in the essence and spirit of the pioneer 2008-2010 Roadmap it supplants. It takes on the onus of the same international and national mandates that spurred the creation of the 2008-2010 Roadmap with updated responses to evolving needs. Its relevance to the Millennium Development Goals, the country commitment to the 2003 WSIS Geneva Plan of Action, and the Right to Information of the Philippine Constitution's Bill of Rights endures. Its place in the Philippine Development Plan (PDP) and Philippine Digital Strategy (PDS) for 2011-2016 is integral. The PDP's call for the establishment of a sustainable program on Community eCenters is right up its alley. The Philippine Digital Strategy is more specific, moving towards a digitally empowered society, a connected nation, broadband internet penetration to 80% of all barangays by 2016, and the commissioning of the PhilCeC Program and PhilCeCNet for key actions to achieve these results. The Strategic Roadmap of the Philippine Community eCenter Program for 2011-2016 anchors itself on the national policy that recognizes ICT as a primary driving force for national development over the coming years. How things turn out in terms of our efforts to connect our people with the benefits and opportunities of technology will greatly determine our countrys success in its drive to bring down poverty levels and introduce a better quality of life for Filipinos. The Program moves on two major thrusts: a. CeC rollout and setup to cover areas and populations of the country that have yet to be connected, and b. Capacitating human resources to spark the growth of more self-reliant communities and people with knowledge and options, to have the ability to initiate changes in their lives. The 2011 - 2016 Roadmap The preparation of the Philippine Community eCenter Program Roadmap for 2011-2016 renewed the spirit of partnership [of] many minds and as many hands to set the direction for the next five years. They were guided by the same five original principles that guided the preparation for the original Roadmap for 2008-2010. Participation - It is only through the active participation of all CeC stakeholder groups that the Program can gain the credentials of relevance, validity, and credibility. Inclusion - It is only through the sustained engagement of all stakeholder groups from planning to implementation and evaluation that plans and the activation of Program operations may be more effectively aligned. Focus on the unserved, underserved and vulnerable groups, especially children, women, the disabled and senior citizens - As the Program prioritizes unserved and underserved communities, so too will it give special attention to those in these communities who need the most leverage in life children, women, the disabled and senior citizens. Global perspective; Filipino in spirit - While the Philippine CeC Program promotes openness to global knowledge, technology and networks for development of the country and the Filipino, this will be in a manner appropriate and relevant to the needs of local Filipino communities. Respect and promotion of sociocultural values and cultural diversity - The delicate tapestry of community culture is key for ICT's successful entry as well as CeC success and acceptability. As CeCs develop interventions in response to community information and knowledge needs, culturally- and gender-sensitive CeC knowledge workers with discerning attitudes, skills, and behavior are important. For the 2nd generation Roadmap, there are two more guiding principles: Caring for the environment - To facilitate sustainable development in the communities that they serve, the CeCs should set the example in caring for the environment. The use of green technologies such as renewable power sources that ease stress on the environment or building awareness and knowledge for environmental protection will be priorities. Networking and Partnerships - The success of the Philippine CeC Program is strongly hinged on successful partnerships. Strategic and mutually beneficial relationships must be nurtured. A strong network must support the growth of the Philippine CeC. This commitment to stronger collaboration extends to maximizing shared resources. With public access infrastructure such as Internet cafs, public libraries, and school computer laboratories in place, the Philippine CeC Program should be able to take advantage of these and allow them to acquire some of the responsibilities of CeCs. The Vision The first Philippine Community eCenter Roadmap for 2008-2010 envisioned A Community eCenter in every Municipality. The Roadmap for 2011-2016 moves further inland - Community eCenters towards self-reliant Barangays. The new vision confronts the reality. There are many still too many Filipinos not connected, without access, still outside the envelope of digital inclusion. While there are about 1,416 CeCs dispersed throughout the country, three factors bear scrutiny and shape the magnitude of work ahead. First, the number of CeCs does not reflect a one-to-one ratio with municipalities. Some major towns have more than one CeC. Hence, the outward profile of CeC density and dispersion bears realistic appreciation. Second, the status, capabilities, and performance levels of CeCs vary. The ratio of functional or performing CeCs against poor performers or moribund CeCs needs to be more clearly determined and validated. Third, other variables cannot be ignored. These include continuing infrastructure deficiencies such as erratic or unreliable power service in certain areas or the relevance and quality of local content and services that would enable CeCs to be more in touch and responsive to local needs. Filling in the gaps and expanding the radius of digital inclusion fills the horizon for the vision. The program meets it squarely, turning its sights to the barangay, the grassroots community - 42,026 of them in the country. This is where the digital isolation is strongest, where exclusion is extensive, and where the need for a better quality of life is greatest. This is where CeCs as hubs for converged digital services and content can introduce rural residents to the digital world and its opportunities. This is also where the national agenda for ICT such as voice, access, and connectivity for the countryside can make its greatest difference: the impetus for communities and people with choices and a new power to initiate change in their lives and communities with the means for self-reliance. Outcomes 1. CeCs as catalysts for barangay change and growth. The CeC becomes a key hub of the barangay, opening up new ways of communicating, learning, and connecting with the country and the world. It enhances information exchange and increases production and competitiveness in agriculture, fisheries, small industry, trade, labor, and services sectors in the barangay. 2. Enhanced self-initiating and self-reliant barangays and residents. ICT through the CeC opens up new opportunities, options, and choices for people who become informed and more capable of life-improving decisions and engagement. Erstwhile full dependence on traditional services and sources of sustenance gradually gives way to local resource development and utilization, proactive actions, and increased productive interaction with government and other sectors. 3. Improved quality of life for barangay populations. ICT produces tangible impacts on the health, education, employment, economic status, participation, and social mobility of barangay residents. The Mission To promote the socio-economic development and enhance the productivity of Filipino communities through the convergence and availability of affordable, appropriate, and critical ICT-enabled services in the CeCs, thereby improving the overall quality of life. The Goals These goals stand as pillars for the vision and mission of the program. 1.To establish and strengthen Community eCenters across the country The fundamental priority of the Program is bridging the digital divide. This is accomplished through the creation of new CeCs in digitally-excluded areas and can include the conversion of existing public access points such as schools, public libraries and internet cafes into CeCs. Partnerships with various stakeholders are essential for the second component, which seeks to harmonize these public access points with the CeC philosophy and concept, funnel converged content and services to them, and ultimately transforming them into CeCs. The Program is also committed to further develop and strengthen current CeCs through policy influence, guidelines for sustainable operations and management, as well as continuing support through infrastructure, internet connectivity and linkages between CeC knowledge workers. 2. To provide and develop services & content for socio-economic development of communities Appropriate and relevant services and content that meet established standards are important in the utilization of CeCs because they are vital to the CeC's place in a community. It is through provision of these services and content that we enable barangays the opportunity for economic development as well as social change. 3.To ensure availability of competent CeC knowledge workers CeC Knowledge Workers are the backbone of the Philippine CeC Program and as such, the development of competent CeC Knowledge Workers is integral to the relevance and sustainability of the CeCs. 4. To provide communities with knowledge to achieve alternative solutions to power, connectivity and technology concerns The Program is also concerned with issues that communities have on power, connectivity and technology and is willing to help them find solutions in addressing these issues, by laying out their options and pointing them in the right direction. 5. To promote the value of the Philippine CeC Program to the growth of self-reliant communities towards earning the support of decision makers, leaders and stakeholders The Philippine CeC Program also relies on the continued support of different leaders and key decision makers in government, both national and local, as well as various stakeholders who invest their time and resources towards the success of the Program. It is vital to keep these parties informed on the value and the achievements of the Philippine CeC Program to ensure continued commitment and support of all its initiatives. Components CeC Development and Management The CeC Development and Management component targets Goal 1. Three thrusts characterize it: establishing, strengthening, and harmonizing. The creation of new CeCs is basic to extending the reach of the Program as well as increasing people access to the Internet. This involves providing hardware and training to new CeCs. Strengthening involves providing reinforcement grants to develop current CeCs and CeC Knowledge Workers. It is here, too, where the efforts of the different stakeholders involved in the Program are consolidated. All of these initiatives will work towards achieving the targets recommended by UNESCAP, which sets the standards of adequate access of citizens to public access points as one public access point per ten thousand (10,000) people. Succinctly, this component shall: Develop a set of policies and guidelines for the establishment & sustainable operation of CeCs. Provide grants and incentives towards the strengthening of current CeCs. Ensure support of key stakeholder groups for the establishment & sustainable organization of CeCs in barangays. This component highlights partnerships between public and private sector content providers in achieving the emergence and operation of CeCs not merely as access points or hubs but as responsive and effective information servers and exchangers delivering content of pertinent value to users. CeC Services & Content The CeC Services & Content component sets its sights on Goal 2 - ensuring relevant services & content for CeC users. The component has four strategies to bring this about: Develop standards for CeC services & content Develop new services & content relevant to the needs of communities Develop the capability of CeCs to generate localized content Design & facilitate the implementation of a mechanism for access to services & content from government and non- government portals through CeCs This component highlights partnerships between public and private sector content providers in achieving the emergence and operation of CeCs not merely as access points or hubs but as responsive and effective information servers and exchangers delivering content of pertinent value to users. Capability Building In response to Goal 3, the Capability Building component shall ensure the availability of competent and motivated knowledge workers in every CeC. The telecentre.org-Philippine CeC Academy (tPCA) shall be training arm of the Program. Develop the capacity of CeC Knowledge Workers towards building self-reliant communities. Provide learning opportunities for CeC Knowledge Workers. Ensure continuous knowledge sharing among members of the CeC community. Technology Solutions The reality on the ground calls for basic responses and solutions if ICT and CeCs are to fully assume their roles and become engines of community growth, access, and self-reliance. The Technology Solutions component of the Philippine CeC Program will assist communities to cope with issues on connectivity, power and technologies. It will provide consultancy, offer potential solutions, and connect them to other CeC partners and organizations which can provide tools and resources to actualize these solutions. This component also recommends Green ICT practices in CeCs. The following action areas make up this component's response to Goal 4: Develop a comprehensive picture of the CeC infrastructure and connectivity situation across the country. Encourage CeCs to adopt and apply innovative solutions to address power and connectivity issues, as well as to adapt to new & green technologies. Advocate the provision of high quality affordable broadband services to all barangays. Promotions and Advocacy The need for advocacy and promotion of the Philippine eCenter Program and the country's CeCs cannot be underestimated. Now, more than ever, policy-makers and decision makers in all levels of governance need to see and appreciate the value and cross-cutting benefits of ICTs and CeCs, not only as vehicles for universal access and digital inclusion but as potent tools for community development. In their hands and decisions lie the resources, the driving forces, and the authority to give ICT and CeCs the institutionalization and sustainability that are needed and deserved. This component will focus on a sustained campaign to educate and empower leaders and people on the increasing relevance of ICTs to modern life. It will also show ICT and CeCs working to bring about equitable access to and utilization of various content and services, such as those provided through e-government. The following communications and promotions strategies will be pursued: Raise awareness and appreciation of intended audiences on the importance of the Philippine CeC Program; Mobilize communities, including government agencies, to support and participate in the Program; and Influence local government units (LGUs) to make Community eCenters as a priority development project. These initiatives will have to be strengthened and supported by all stakeholders, especially local government units. A Communications Plan to promote the program and its goals will guide the communication and advocacy thrust. Programmed Activities The following are the programmed activities by component for the period 2011 to 2016: 1 - CeC Development and Management ACTIVITY SCHEDULE Accredit CeCs to higher or upgraded level
Accredited Cafes as CeCs
Develop a CeC Operations Manual
Define CeC business models
Define guidelines for the clustering of Barangaysto identify focal sites for the establishment of CeCs at the barangay level 2011-2012 Establish CeCs 2011-2016 Institute and expand CeC award system
Provide grants to strengthen existing 2011-2016
CeCs Lobby for legislative support at the national and local levels 2011-2016
Prepare justifications for CeC plantilla positions and coordinate initiative with the Civil Service Commission 2011 -2013
2 - CeC Services and Content ACTIVITY SCHEDULE Conduct survey of CeC services and content
Develop guidelines for the minimum 2011-2012 Lobby with NGAs to recognize CeCs as conduits for delivery of e- government services
Develop and strengthen partnerships and access mechanisms with content and service providers with government and non-government portals 2011 - 2016
2011 - 2016
Share content among CeCs
Capacitate communities to develop own content (including use of ICT tools), including those focusing on business & entrepreneurship 2011 - 2016
2011 - 2016
Provide incentives for development and localization of content
Conduct feasibility study on using other content delivery platforms
Train a community of developers specializing in these other delivery platforms 2011 - 2016
2011 - 2012
2011 - 2016
3 - Capability Building ACTIVITY SCHEDULE Conduct CeC Management Courses, including CeC Courses on Business & Entrepreneurship 2011-2016 Organize and conduct annual Knowledge Exchange Conferences
Enhance and maintain the PhilCeC Program Portal
Conduct Exchange Visits between CeC Managers
Develop and disseminate publications 2011 - 2016
2011 - 2016
2011 - 2016
2011 - 2016
4 - Technology Solutions ACTIVITY SCHEDULE Update CeC Infrastructure and Connectivity Records 2011-2016
Produce and disseminate white papers and a case study 2011-2012
Formulate CeC Relevant 'Green ICT' Policies
Disseminate 'Green ICT' policies and practices 2011-2013
2012-2016
Conduct a PPP Nat'l Campaign for Connectivity 2011-2016
Organize and conduct Information Exchange Fora on new technologies 2011, and then twice a year
5 - Promotions and Advocacy ACTIVITY SCHEDULE Implement Communications Plan (IEC, linkages, press releases, orientation and briefing of Local Chief Executives, tours, visits, websites)
Organize and Conduct National CeC Day 2011-2016
Strengthen linkages with National Government Agencies, Local Government Units, communities and the private sector Document success stories and best practices 2011-2016 Build or form partnerships/ alliances/coalitions (find champions, discuss need for coalition-building and potential goals, resources, activities, evaluation, etc) 2011-2016
Gather support from LCEs and Legislative Assemblies 2011-2016
Key players and Stakeholders Information and Communications Technology Office, Department of Science & Technology Administers and manages the Program, provides overall supervision, ensures financing and coordinates resource mobilization and builds public private civil society collaboration in national and local levels in pursuit of Program goals. Executive/Legislative Branch Promulgates laws towards successful CeC scaling and to allocate the resources needed. Line agencies, GOCCs, GFIs can provide content to the CeCs and use CeCs as delivery channels for information and services. Energy and Telecommunication Companies Provide power and connectivity for existing and potential CeCs under the regulation of DOE and DOTC-NTC. Local Chief Executives and Heads of Schools Provide direction to individual CeCs, as CeC champions in their respective communities, working towards sustained access to resources and to be an inspiration to the CeC workers. Content Providers/Developers Ensure availability and access to relevant, updated content & services. Funding Agencies and Development Institutions Supplement the financial and technical resources that are available for CeC development. Philippine CeC Network Inc. (PhilCeCNet) Support implementation of the Philippine CeC Program and provide consultancy, research and advocacy services for CeCs. telecentre.org - Philippine Community eCenter Academy (tPCA) Deliver relevant, useful and good capacity building programs as a consortium of ICT capability building institution members CeC Knowledge Workers Design individual CeCs as tools for development, mechanisms for networking and provide voice for communities. Media Contribute to the advocacy and collaboration that will help create, motivate and sustain successful CeCs. Local Government Associations Become responsible for some advocacy and promotions duties. They serve as the Champions of the Philippine CeC program. iCafe Associations Serve as additional access points for communities Successful and Established CeCs Act as key players in the Philippine CeC Program by providing best practices and inspiration for others. Communities Nurture the CeCs through their sustained engagement in CeC activities and patronage of CeC facilities and services.