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To obtain a position enabling me to utilize my strong communication and leadership skills

that offers growth and advancement opportunities.

Professional Summary

A technocrat with over 9+ years of Onsite/Offshore experience in Testing on wide variety of
environments. Actively involved on various phases of the Testing Life Cycle such as Functional,
Integration, System, Ad-hoc & Regression Testing. Have experience in preparing Test Plan, Test
Strategy, RTM, Metrics, Audit reports, Dashboard and writing and executing Test Cases based on
Functional Specification. Exposure to all stages of SDLC, STLC and Knowledge on quality process.
Knowledge in Automation tools like QTP, Selenium. Knowledge on ISO/CMMi, Six sigma standards. Has
worked with Global clientele like CISCO, FMEFoundation, GEA and Internal applications, which has
given extensive learning, exposure and maturity to professional career. Possesses Strong
Communication, Leadership, Team Management, Analytical and Relationship Management skills.

Awards and Achievements

Client Appreciations
One time payments

Experience Details

Organization Designation Duration
Tech Mahindra Ltd., Quality Analyst August/2007Till date
Intellect Soft Technologies Test Engineer July/2004--
Chaitanya Educational Group Faculty August/2001--


Languages : C, C++, JAVA, Adv. JAVA, XML, HTML
Operating Systems : Windows XP/2000/NT/98/95
Databases : MSSQL Server 2k and Oracle 10g/9i/8i
GUI Tools : Visual Basic 6.0, Dev 2k
Web Technologies : VB Script, Java Script
Version Control Tool : VSS
Testing Tools : QTP 8.2, QC 9.2, Selenium, Test Track Pro 7.0

Oracle CRM Foundation, Healthcare, Logistics, Education etc.,

Team Management
Mentoring, coaching and appraising team members with active involvement in the application delivery.

Identifying need based training & developing plans to strategically run processes with minimum cost &
maximum efficiency.
Understanding the competencies of each team member and assigning them specific roles.

Application Development

Interacting with required stakeholders to understand the Business Value of each of the requirements to build
the business case and prioritizing the requirements for the releases based on the business case.
Participating in the Functional Design Document Reviews, Solution Walk Through and providing the
feedback/signoff to the IT teams and participating in the Test Strategy, Test Plan and Test Scenarios reviews
and providing feedback/signoff to the QA team.
RTB (Run the Business) activities i.e. gathering the Business Requirements(Enhancements, Maintenance
Items, Bug Fixes) from the Theater Teams, Service Sales Center Team, Production Support Team.
Interacting with Biz. and Onsite coordinates for requirements gathering, system study & analysis.
Understanding of technical & functional specifications.
Designing, developing, testing, troubleshooting and debugging of the application.
Overseeing smooth implementation and testing at client location.
Providing post-implementation, enhancement and maintenance support to the client.
Type Title Location Organized by Duration
Quality ISO, CMMI
Hyderabad Intellect Soft
2 Days
Process Education Sub-Queries,
Hyderabad Intellect Soft
1 Days
Process Education ISTQB Hyderabad Mahindra Satyam 2 Days
Process Education QTP Hyderabad SO, Mahindra
5 Days
Process Education Six Sigma-GB
Hyderabad Mahindra Satyam 2 Days


Software Testing
(HP0-M15) HP Quality Center 9.2 Software
(HP0-M16) HP Quick Test Professional 9.2 Software

Work Experience

Sept 2007 Till date(Onsite/Offshore) Client : CISCO Systems Inc., Sanjose, U S A

Key Projects Handled;

Domain: Oracle CRM Foundation

Project #1 : CSCC 2.0 (Quoting & Ordering) CSCC 2.0 Quoting and Ordering application allows Ciscos
customers to Create, Manage and Order Quotes through External and Internal Users. On submission for
Order, a Sales Order in generated and Booked, the quote is converted to a contract and Invoice is generated
Team Size: 16

Project #2 : SMS3 Service Management System is a web based application, functions as a part of SCC

(Service Contract Centre). Which takes care of creating and managing the different types of quotes and
contracts in their different states. Its purpose is to capture the hardware serial number, installation site,
and contract information for a service part. So that CIBER can be updated with the appropriate information
and installation information
Team Size: 12

Project #3 : SYNERGY The need to enable critical business capabilities for Customer Advocacy to move into
new geographies, markets and technologies with speed, agility and increased productivity is crucial. Our
Customers and Partners require new or improved commerce capabilities such as usage-based pricing for
software, network-level pricing for services, and an improved user, configuration and pricing experience.

The Whole Offer Foundation release is a consolidation of key CA and CSCC processes, applications and data
onto a single platform to directly align with the business goal of enabling the following Critical Business
Idea to Offer (I2O), Sell Order (SO), Quote to Cash (QTC), Forecast to Service Delivery (F2SD), Issue to
Resolution (I2R), Service Contracts Management (SCM), Common Business Services (CBS), Business
Intelligence (BI) ,Quality Assurance (QA)
Team Size: 10

Title: CISCO Sales & Service Marketing covers the business area of the major Programs like CSCC, PMC
and BSOS and initiatives like SYNERGY, Whole Offer Foundation, SOE 1.0 , Cisco International, Cisco
Commerce Workspace 4.0/5.0. Mainly these tools provide ability to create, manage & order quotes,
manage opportunities, for Ciscos customers, partners, distributors and resellers.

As a QA Lead/Onsite Co-ordinator, was responsible for
Scope Planning, Executing and Scope tracking
Preparing test plan, test strategy, metrics and dashboard and review of the test cases written for
integration and system level.
Creating test sets and mapping the requirements to the Quality Center
Experience in executing Automation test scripts in QTP & Selenium
Writing Test scripts and functions wherever necessary for various units of the business modules.
Supporting for Point Releases, Normalization, CRs and EBF
High level estimates.
Providing alternative solutions and designs to the customer
Effective coordination between development team and testing team.

Jan 2006 Aug 2007 Client : Franklin McKinley Education Foundation (FMEF), U S A

Domain: Education

Project Description in brief:
The FMEF is the leading operating foundation serving inner city communities of San Jose. FMEF's
strategic areas of support are education and youth development. FMEFs mission is to redefine community
by improving youth's chances at academic success and enhancing the overall well-being of students aged
between 0-14, and their families.

FMEF initiated and bolstered various support services and programs to abide by the mission. Major
programs being:

School Readiness: The purpose of School Readiness is to ensure that children and families living in the
FMEF service area will have the necessary health, developmental and social underpinnings to assist their
success in life. This can be categorized into Care Management and Stepping Stones.
Alternative Education Collaborative (AEC): To help connect out-of-school youths and their families with
the resources to re-enroll into various existing and/or start-up alternative education programs.
The Admin Control Panel contains Referrals, Families, Service Providers, Users, Services and Programs
etc., Reports can be generated based on the status such as Assigned, Pre-Active, Active and Declined etc.,

As a Quality Analyst was responsible for:
Understanding Business Requirement Specifications(BRS), Functional Specifications(FS) and Scope
Design, Review & Execution of Test Scenarios & Test Cases.
Responsible for Functional, System, Ad -hoc and Regression testing.
Identification of business threads.
Logging defects into the defect tracker at all the phases.
Coordinating with Developers for Defect Analysis and their fixes.
Involved in Suggesting new features/enhancements.

Mar 2005 Dec 2005 Client : Gastro Entrology Associates, Pittsburg, U S A

Domain: Health care.

Project Description:
Its basically a US based Health Care product. The GEA group consist a group of doctors. This projects
main scope if a particular patient wants to contact the Doctor, before contacting him he has to take the
prior appointment for treatment. After completion of treatment patient had to pay money from his pocket
in India. But in US Insurance Companies come into picture.

As a Team Member was responsible for:
Analyzed user requirements and designing Test Scenarios/Test Cases.
Decomposing Test Conditions/Scenarios for Test Cases.
Performed Functional, Regression, Integration and System Testing.
Contribute to all the aspects of quality engineering.


Domain: CRM
Project Description:
Is a technology to take instant Photographs of Visitors, on specially issued security passes. Fotopass comes
with a host of additional advantages, including Tractability becoming lot more easier with photo than a
simple paper slip pass facility to instantly trace visitors still on the premises after working hours. Ease of
installation and use zero maintenance minimum Office space required recording of license plate numbers
of incoming and outgoing vehicles automatically, along with Date and Time entry.
** Installed and Maintenance is being done at various prestigious organizations RBI-AP, AP-Assembly,
HAL-Bangalore, Mumbai Assembly, Ordinance Factory-AP etc.,


As a Team Member was responsible for:
Analyzed user requirements and designing Test Scenarios/Test Cases.
Creating and executing Test Cases and Compares the actual results with expected results.
Performed functional, regression testing and identifying the critical defects.
Executing test cases and reporting the defects found during testing.


Degree Specialization University Year of passing
Post-Graduation M.SC COMPUTERS Andhra


Degree Specialization University Year of passing
Graduation B.SC COMPUTERS Andhra


Passport & Visa Details

Passport No.

K0674555 Valid Upto: 08 Dec 2021
Visa Type Country Valid Upto
H1B USA 30 Sept 2016

Personal Details

Particular Details
TM GID 266061
Client email id

Location Hyd Tech Mahindra Technology Center
Contact Number Mobile +91-99596 43774