Dubai Brochure

Purchasing & Procurement Center +603 7665 2035 +603 7665 2038 info@purchasing-procurement-center.
com
1

2013 Procurement & Contracts Trainings 2013 Procurement & Contracts Trainings 2013 Procurement & Contracts Trainings
Dubai, UAE
THREE REASONS
WHY YOU NEED TO ATTEND:

First, the only result-based trainings,
where you will discover practicable
strategies that give you results.
Results like where you receive 150%
more discount than what supplier
offered:

I attended your just concluded
seminar 2 days ago. Just started
working today and this afternoon I
applied what I learned to negotiate
price for diesel. supplier offered me
a discount which is equivalent to 0.8%.
I studied the PPI and found out that it
is in the region of 2%. Therefore I
asked for 20 reduction The supplier
lamented that the price I offered is
too low. I said it is a reasonable
demand, and should they not agree to
it, I would bring it elsewhere. 5
minutes later, they call me and said
Your will shall be done.

Second, the only procurement courses
that cannot be compared with others
out there, just as one client of ours
said:

I could not give more praises to your
course. Believe me, I have attended 2
procurement courses, and it is
nothing as compared to yours. I would
say it is money well spent for your
course.

Third, the only procurement courses
that you can try out RISK FREE.
100% Money Back Guarantee No
Questions Asked. Attend the course
and if you dont like it for any reason,
just tell us. Your organization will get
the money back.

Are you still thinking?
Take us up on our challenge and see
the difference that you and your team
will make to your organization,
your career advancement and your
pay raise, after attending these
courses
PROCUREMENT & CONTRACTS TRAININGS PROCUREMENT & CONTRACTS TRAININGS

Finance for Purchasing & Procurement Professionals Finance for Purchasing & Procurement Professionals
26 - 29 Aug 2013, Dubai UAE

Commercial Contracts Management Commercial Contracts Management
22 - 26 Sep 2013, Dubai UAE

Tender Management Tender Management

Purchasing Services Strategies Purchasing Services Strategies
20 - 24 Oct 2013, Dubai UAE

7 Step Strategic Sourcing 7 Step Strategic Sourcing

Supplier Selection, Rating & Certification Supplier Selection, Rating & Certification
10 - 14 Nov 2013, Dubai UAE

Managing Outsourcing Contracts in Purchasing Managing Outsourcing Contracts in Purchasing

Leading & Managing in Procurement Leading & Managing in Procurement

Strategic Negotiations in Procurement & Purchasing Strategic Negotiations in Procurement & Purchasing
8 - 12 Dec 2013, Dubai UAE

The 10 Best Procurement Practices in Use Today The 10 Best Procurement Practices in Use Today

MRO Purchasing MRO Purchasing
26 - 30 Jan 2014, Dubai UAE

For Procurement & Contracts Reports & Videos visit us at:
www.purchasing-procurement-center.com

Purchasing & Procurement Center +603 7665 2035 +603 7665 2038 info@purchasing-procurement-center.com
2

Purchasing & Procurement Center Profile
I. Consultancy Services
1. Procurement Cost Reduction
This project will involve analyzing your procurement expenditure and classifying it once
that is done you have a list of suppliers or items purchased to start your cost reduction
initiatives.
Once the items are identified we start getting immediate results by asking suppliers to
join a reverse auction/e-bidding platform where they bid down prices from other
suppliers.
Results Expected: Typical results you can expect are from 5%to 20%savings.
2. Best Procurement Practices Gap Analysis
This project combines training & consultancy. While teaching Best Procurement
Practices, we explore and find out your organisation s existing procurement practices.
Then we benchmark your current practice with procurement world class practices see
where the gap is and finally design a plan to close the gap.
Results Expected: At the end of the project your team will have a plan that outlines
the actions to take to close the gap. Ultimately you will be able to implement best
procurement practices in your organization.
3. Supplier Development & Relationship Management.
This project involves training your team to put in place world class practices for:
-Supplier Qualification & Selection
-Supplier Development
-Supplier Relations
Plus a supplier survey (online) that includes a report outlining your suppliers feedback.
Results Expected: Proper processes to select and qualify suppliers, plus
strategies to manage supplier relations and development.
4. Customised Consultancy Project Based on Specific Client
Requirements
Based on your own unique situation we shall look at your specific situation in your
organization and what needs to be implemented. This project will usually follow up after
any of the first 3 projects above where we have found more about you and your
organizations circumstances.
Results Expected: In-depth implementation of your organization procurement
plans.

II. Procurement Software
1. PPC E-Purchasing
PPC E-Purchasing handles both direct and indirect goods and services purchase and
automates and streamlines the purchasing process.
This solution will help to avoid off-contract purchasing and inefficient and expensive
manual ordering process, plus high costs of processing typically high volume, low value
purchases.
PPC E-Purchasing is offered both as an on-premises installation as well as a hosted
service. The hosted service removes the requirement of hardware acquisition and
management on-site and it can get you started immediately.
PPC E-Purchasing includes: RFQ, Quotation, Purchase Order, Delivery Order, Invoice,
Reporting, Catalogue etc.
2. PPC E-Bidding
PPC E-Bidding is a sophisticated eBidding Solution designed to deliver significant
purchasing savings. PPC E-Bidding is a web-based solution and is accessible on the
web.
The user interface and portal can be Customer-branded to match corporate identity
standards by customising colour schemes and portal branding.
PPC E-Bidding is used as a negotiation tool to achieve significant savings. To participate
in an eBidding event, authorised users from pre-selected suppliers who have been
invited to bid logon to the hosted portal with a secure ID and password.
3. PPC E-Tender
PPC E-Tender is a sophisticated web-based solution designed to cover the entire
tendering process from tender specifications right up to tender approval and award.
PPC E-Tender enables online tender documents issuance and invitation to bid. Suppliers
receive tender invitations and download tender specifications online.
After online evaluation from the tender committee PPC E-Tender is used to issue
the results of the tender exercise electronically to the participating suppliers.
III. Procurement Trainings Outsourcing

While most organizations focus on training their people, unfortunately this
applies to technical and sales skills training. Procurement is left behind on the
training part Fact: On an average organizations train their procurement staff
15 hours a year, as compared to 41.5 hours a year for sales staff.

PPC Procurement Trainings Outsourcing focus on providing extensive
strategic skills training on procurement, sourcing, contracts, supplier
management and development and materials and inventory. You can train
your team in-house if you have a group of more than 10 people or you can also
select batches of people to attend our public programs. Below is a list of
trainings that you can train your people on.

NOTE. We eat, breath and even sleep with procurement in mind. If you
are looking for a procurement training topic that is not found below,
contact us. We ll do that training for you.

Procurement Trainings
Best Procurement Practices
Cost Reduction in Purchasing
Purchasing Performance Measurement
Purchasing Negotiations
Capital Equipment Purchasing
Leadership & management For Procurement
Category Management in Procurement
Preventing & Managing Backdoor Selling
Purchasing for Non-Purchasing Professional
Fraud Prevention in Contracts & Purchasing
Enhancing Procurement Performance thru Analytical Techniques
Lean Practices in Purchasing
Procurement Ethics
Cost Price Analysis
Buying Services
MRO Purchasing

Supplier Management & Development
Improving Supplier Performance Thru Audits & Surveys
Supplier Relationship Management
Supplier Selection & Qualification
Supplier Risk Management
Supplier Development
Supplier Certification
Supplier Selection
Supplier Collaboration
Supplier Ratings

Commercial Contracts
Contract Management & Administration
Contract Development
Contract Negotiations
Contract Terms
IT Contracts
Oil & Gas Contracts
Construction Contracts
Tender Management
Contract Specification Writing

Strategic Sourcing
Seven Step Strategic Sourcing
Implementing Global Sourcing

Materials & Inventory
Materials & Demand Planning
Inventory Management
Warehouse Management
Supplier/Vendor Managed Inventories

3

26 - 29 August 2013, Dubai UAE
WHAT YOU WILL LEARN
A proven set of decision-making tools and financial
techniques
To use these techniques to communicate purchasings
contributions
How to effectively evaluate suppliers financial status
How to apply modern financial practices to purchasing
How to build a convincing case study for decision making

WHO SHOULD ATTEND
Purchasing professionals who want to learn about the
relationship between finance and procurement and
master and/or revisit the advanced concepts of the
financial side of the purchasing/procurement process.
Financial professionals
Operational managers
Operational process owners
Project managers
Anyone tasked with the effective and efficient evaluation
of potential investments, acquisitions, outsourcing
agreements, or long-term contracts
Also this program is for those responsible for the making
or evaluating management of a decision-making process
and want to more effectively use Excel and an analytical
tool

PROGRAM OBJECTIVES
To learn what is important in financial statements
Using the Cash Flow Statement effectively
The " Red-Flags" of financial statement fraud
Use ratios for quick analysis
Capital analysis tools to include: NPV, IRR, MIRR, PI,
X NPV & X IRR
Total Cost of Ownership secrets & analytical tool
Use Excel and an analytical tool.

COURSE OUTLINE

Introduction to Accounting & Finance
What is Accounting
What is Finance
How does Finance differ from Accounting
What are the major sources of Long-term and Short-term
finance?
Case study of a suppliers financial statements

Financial framework
Management views and perspectives
Todays Financial environment and procurement' s
financial relationship
Purchasings impact on financial statements
Procurement - planning, forecasting and budgeting
Opportunity and risk analysis
Case study for Purchasings Decision Model

Finance and Accounting relationship
Basic financial statements
Balance Sheet
Income Statement
Cash Flow Statement
Non Cash Deductions & its Impact
Book Value vs. Market Value
Case study of a ROE, ROA & ROI calculations using the
DuPont Model

Revenue and cost relationship analysis
When is Revenue really Revenue
What are Ratios & why are they important
Ratio analysis
Break even analysis
Cost accounting
Marginal Costs vs. Incremental Costs
Suppliers Benchmarking model
Calculate Supplier Ratios
Calculate Supplier Breakeven

Cash flow analysis & why is it important
Dynamics of cash flow
Cash Management vs. Working Capital Management
Operating Cycle vs. Cash Cycle
Statement of cash flow
Operating Cash flow
Investing Cash flow
Financing Cash flow
Cash forecasting using a Cash Budget
Case study to analyze Suppliers cash flow

Procurement ratios and formulas
Period costs versus Product costs
Discount terms
Payment terms
Mark-ups vs. mark-downs
Inventory carrying cost
Elements of Break Even
What is the value of the Economic Order Quantity (EOQ)
Case study to analyze financial impact of options on Supplier

Capital expenditure & how to understand it
What is the Time value of money
Future Value (FV) & how to calculate it
Present Value (PV) & how to calculate & use it
Capital analysis tools NPV, IRR, PI, MIRR, X NPV & X IRR
How to calculate & use Cost of capital (WACC)
Case study to calculate the proper decision for investment

Budgets & Forecasting
Basic forecasting techniques
Forecasting vs. Budgeting
The Benefits & Limitations of Budgets
The Essential Features of Budgets
Types of Budgets
Comparing actual performance with the budget - Variance
Analysis
Altman Z -Score
Case study to calculate the probability of Supplier Bankruptcy

Total Cost of Ownership (TCO)
How to define TCO
What do we need to calculate TCO
Costs: Fixed vs. Variable & Tangible vs. Intangible
Supplier Sourcing model
Supplier Alternative Model
Case study to calculate the TCO for investment
Model to calculate better choice between two Suppliers

4

22 - 26 September 2013, Dubai UAE
COURSE OUTLINE:

Session 1 Overcoming the challenges in contract
implementation

Developing a implementation project plan
Keeping the roles and responsibilities clearly understood
How to overcome resistance points and barriers in the
implementation

Session 2 Addressing the differences in contract
administration and management

What is contract Administration?
What is contract management?
Keeping focused on the rights and responsibilities
throughout the fulfillment phase

Session 3 Selecting Contract Management that is a best
fit to purpose

What is your electronic contracting strategy?
Which options are the best fit for your strategy?

Session 4 Managing the contract change order process

What is a change order and why does it happen?
Understanding the relationship dynamics behind a
change order
Documenting the change order and preventing
excessive changes

Session 5 Embracing Supplier Relationship Management
tenets in contracting

What is Supplier Relationship Management?
Understanding the benefits of a well managed supplier
relationship

Session 6 Applying Customer Relationship Management
principles in contracting

What is Customer Relationship Management?
Understanding the benefits of a well managed
customer relationship
Keys to success in Customer Relationship Management

Session 7 Utilizing Alternative Dispute Resolution options

What is arbitration?
What is mediation?
Exploring negotiation options before taking the
litigation path

Session 8 Managing key contracts in the Outsourcing
sector

Hardware equipment sales agreements
Hardware and software maintenance agreements
Software licensing agreements
Telecom and cloud services agreements

Really happy that I signed up for this course. Full marks!

Session 9 Managing contract close-out
Why do contracts terminate?
Understanding the rights and responsibilities that survive
termination
Closing out the contractcommunication and change
management considerations

Jim is one of the best instructors for contracts and procurement around!

I like to thank Jim for this great course

SOME OF OUR CLIENTS:

5

22 - 26 September 2013, Dubai UAE
COURSE SUMMARY
Good endings usually require good beginnings. This is
particularly true for procurement activities where best
practices in tender management, the beginning of the
contracting process, are essential for a successful project
outcome and minimization of total cost.

This program is designed to take the participant from the
time the requirement is defined and a contract is desired
thru the major steps of the tendering process that conclude
with successful negotiations. The critical issues of the
tendering process, risk mitigation thru contract types,
contractor selection, evaluating the price, and finally
planning for successful negotiations all receive coverage in
this valuable program that is certain to reduce costs and
add to the organizations objective for improved
performance in all activities.

SEMINAR OBJECTIVES:

Upon completion of this seminar participants will
know:

The Tendering Process And The Major Steps That
Should Be Followed
Mitigation Of Risk By Selection Of Contract Type
Methods Of Selection And Qualifying Contractor
Applying Technology To The Tendering Process
The Criticality Of The Statement Of Work
Terms & Conditions For Economic Price Adjustments
Essential Elements of a Valid Contract
Avoiding Disputes
Payment Types

ORGANIZATIONAL OUTCOMES:

The organization will benefit by:

Reduced Cost Of Contracts For Materials & Services
Reduced Risks In Contracting
Higher Productivity Of Contracting
Personnel

PERSONAL OUTCOMES:

Attendees will gain by participation in this program
as a result of:

Increased Skill Sets In The Tendering Process
A Greater Sense Of Professionalism
Knowledge Of World-Class Tendering Practices
Greater Ability To Lead Successful Negotiations
Increased Recognition By The Organization Due To
Improved Performance

WHO SHOULD ATTEND:

Contracts Officers and Managers, Procurement/Purchasing
Managers Engineering Project Managers, Construction
Managers, Tenders Managers, Buyers, Contract
Administrators, Project Coordinators, Maintenance Mangers
and Systems Managers and all others in organizations
whose leadership want world-class skills sets in those
involved in tender and contract management activities. The
program is a great way to develop those new to the
function, prepare for a major project, or useful as a
refresher for veterans.

COURSE OUTLINE:

The Tendering Process
What Should Be Tendered, The ABC Analysis
Major Steps And Flow Of The Tendering Process
Elements Of A Good Procurement & Competitive Bidding
Process
Principals And Standards Of Ethical Supply Management
Conduct
Small Group Exercise: What is fair and reasonable pricing and
what is a fare profit for the supplier?

Defining the Scope & Total Cost Of Ownership
Total Cost Of Ownership
The All Critical Statement Of Work
Types Of Statement Of Work
Statement Of Work Check List
Small Group Exercise Develop a check list for writing an
effective statement of work

Types of Contracts &Risks
Contract Types
Mitigating Risk By Contract Type
Market Price Indexes
Economic Price Adjustments Contracts
Individual Exercise Apply the Economic Price Adjustment
formula to an actual case to determine the results.

Structuring the Contract
Commercial Terms & Conditions
Acceptance Clause
Example Of Contract Check Lists
Methods Of Payment
Progress Payments
Small Group Exercise Defining Acceptance Clause issues
Segment 4 focuses of the importance of having tendering
personnel carefully design the terms and conditions for the
contract which must be part of the tender documents.

Qualifying Suppliers &Price Evaluation
Best Practices In Supplier Qualification
Reverse Auctions In The Tender Process And Evaluation
Requesting Suppliers Cost Or Pricing Data
Small Group Exercise Applying Bidders past performance
measurements to adjust Bidders Price

Negotiation Planning and Strategies
When Does The Negotiation Start
Types of Negotiations
Identifying Negotiation Issues And Objectives

Group Exercise: Discuss best strategy for a specific case
involving an attendee.

In Segment 6 we acknowledge that the side that prepares the
best usually wins the negotiation and therefore focus on
negotiation planning strategies.

6

20 - 24 October 2013, Dubai UAE
PROGRAM OVERVIEW
There is no greater opportunity facing supply management
professionals today than being involved with the sourcing
of services. While supply management organizations have
dappled in the buying" of services over the years, the
bulk of services were acquired by the users or customers of
these services. Three main elements have caused this
metamorphosis:

The need to reduce expenses on the part of the users of
the services
Staffing decreases experienced by these users of services
Increased credibility on the part of the supply
management professionals

OBJECTIVES

At the end of this program the participants will be able to -

Identify the differences and similarities between
purchasing goods and services
Identify the types of services needed by most
organizations
Construct a Statement of Work for the purchase of a
service
Locate Service Providers and evaluate their offers
Design a Contract for the purchase of a service
Measure the performance of a Service Provider

COURSE OUTLINE:

Program Opening - Introductions Obectives and
Agenda
Introduction - Facilitator and Participants
Case Study Can Purchasing add value?

Types of Services
All services are not alike. Categorization of the service
spend is the starting point and a way to assign priorities
Categories
Personal Services
Professional Services
Construction Services
Support Services
Personnel Services
Implementation
Exercise What services does your company use and
how involved are you in their purchase?

Differences & Similarities
Four major factors that make services vary significantly
from production-based products:
Intangibility
Inseparability of production and consumption
Heterogeneity
Perishability

Exercise How do these factors affect differences and/or
similarities?
Purchasing Processes
Complexity of Purchase
Type of Experience

Statement of Work vs Product Specifications
In either case, clear and specific expectations are most
important and lay the foundation for the Service Providers
offers and contract
Exercise - Developing a statement of work

Identify Potential Suppliers
Locate qualified suppliers through Request for Information
and other research methods
Determine best industry practices and seek
recommendations to improve our processes or drive out
unnecessary costs
Choosing A Qualified Bidder

Develop Request for Proposal -
Review and discuss the RFP contents, format, and structure.
Also included is a discussion of various policies, definitions
of terms and general guidelines.
Working With The Requestor
Bidders Conference
Solicitation Methods
What To Include

Supplier Proposal Evaluation
Create and compare award scenarios to meet the
business requirements.
This section focuses on the areas of expertise needed
by those involved in the proposal evaluation process so
that the primary objectives will be met.
Evaluation Criteria
Evaluation Tools

Contracting for Services vs Goods
Lecturette Even within the services purchases,
contracts can vary. The same contract for a consultant
will not be the same as a contract for temporary help.
Key contract provisions
Service description
Privacy rights
Proprietary and Trade Secret Information
Compliance with Law and Organizations internal policies
Exercise Service Contract Boiler Plate Terms and Conditions
Review

Develop Implementation Plan
Notify suppliers and create contract
Obtain internal approvals

Performance Measurement of Service vs Materials
Essentially, the same approach used to measure and
manage direct and indirect Suppliers can be applied to
Service Providers.
Exercise What are the KPIs that can be used to measure
the performance of Service Providers and how can these be
captured and reported?

Contract Administration and Maintenance of Service
Contracts
Administration of service contracts is highly resource
intensive for several reasons, including additional labor law
requirements, use of indefinite quantity contract types,
option pricing, and the detailed quality assurance/control
requirements needed.
Exercise Service Supplier Performance Scorecard
Development

7

20 - 24 October 2013, Dubai UAE

Step 1: Developing Category Strategies
4 Stages To World Class Supply Management
7 Areas Critical to Future Procurement Success
Change And Becoming More Strategic
Developing The Spend Profile
Creating Time To Be Strategic
Material/Services Purchasing Code Development
Segmentation/Category Management Models
Step 2: Developing and Managing Suppliers
Bidder Qualification And Selection
Objectives of Supplier Performance Measurement
Supplier Performance Measurement Key Points
Reducing the Supplier Base
Strategic Alliances
Stages of Alliance Development
Step 3: Designing and Operating Multiple Supply
Networks
Supply Management and Supply Chain Management
Supply Chain Mapping
Trends Leading to Greater Supply Chain Risk
Supplier Risk Management
Total Cost of Ownership
Reducing Waste in the Supply Chain
Step 4: Leveraging Technology Enablers
Reengineering The Processes
SRM and Integration
Supply Chain Integration Framework
E-tool Advantages
Keys to Successful Integration of e-Tools
Exception Management
Step 5: Collaborating Internally and Externally
Supplier Relationship Management Maturity Model
Being an A Customer
Transforming the Supplier Relationship
Developing Trust
How Do Suppliers Evaluate Us As A Customer
Internal Customer Surveys To Improve Purchasing
Performance
Increased Supplier Involvement
Step 6: Attracting and Retaining Supply
Management Talent
Supply Management Competencies
Key to Success in Supply Management Departments
New J ob Descriptions For Purchasing
Training Programs
Categories for Personal Development
Competency Profiling

Step 7: Managing and enabling the Future Supply
Management Organization
Purchasing Impact On The Bottom Line
Supply Management Mission and Vision
Centralization vs Decentralization
Savings Reporting Procedure
How does Executive Management Measure Procurement
Performance
Strategic Sourcing Plans

Introduction
The development and implementation of carefully crafted
strategies for the acquisition of all goods, equipment,
materials, and services has become a critical issue in all
organizations wishing to reduce operating cost while
improving quality and productivity. This program explores 7
key areas considered critical to the future success of
Procurement Organizations and moves todays supply
management activities from its typical tactical focus to the
strategic focus needed to successfully implement the
processes and methods needed to reach world-class
performance now and maintain it in the future.

What you will learn
At this powerful 7 Step Strategic Sourcing seminar, you will
learn how to:
7 Areas Critical To Future Procurement Success
4 Stages To World Class Supply Management
Many Increased Skill Sets In Supply Management
Category Models And Their Strategies
3 Categories For Organizing The Spend Profile
10 Questions For Internal And External Surveys To
Enhance Purchasing Performance
Steps In Improving Internal And External
Collaboration
How To Develop A Purchasing Coding System
How To Get More Time To Work On Strategic Issues
The Important Sections To Include In A Strategic
Sourcing Plan

Whats in it for the organization?
Greater strategic focus of those involved in supply
management resulting in an improved bottom line
Higher productivity of personnel involved in supply
management activities
Reduced total cost of ownership for purchased
materials, equipment, and services
Improved productivity of the entire organization by
better on time delivery of high quality goods and
services
Improved supplier performance and relations
Increased customer satisfaction.
Who Should Attend:
Managers and Professionals in Purchasing,
Procurement, and Supply Management
Materials, Contracts, Projects, Maintenance,
Operations, and Financial Managers and,
All other Managers and Professionals interested in
lowering total cost and increasing productivity and
profit contributions from better supply management
operations.

8

10 - 14 November 2013, Dubai UAE
Introduction:
Y our business performance is directly related to the quality
and delivery of materials and services from your supplier.
They play a major role in your success or failure.

Recognizing this point requires that we must pursue a new
relationship with our suppliers. An appropriate
methodology is necessary to accommodate success.

SOME QUESTIONS TO PONDER:

What is the basis of your selection, experience or
measurements?
What computerized tools are you using to accomplish
this?
How does this impact the other functions in our
enterprise?
What techniques can I employ to make the effort more
proficient?
What is a formal selection process?
What is the basis of the selection quantitative vs.
qualitative?
How to utilize the resources of the interfacing functions?
What is the best and the least operating structure to
employ?
How to measure and obtain results from those efforts?

How do you know how well your suppliers are doing? Most
responses present a subjective view. It is akin to throwing
darts - sometimes you are close, but most times you are
" off target" .

need a tool that will provide an objective, quantitative
visibility of what supplier are doing. This program will
assist purchasing and other areas of business activities in
evaluating performance. It will aid you in working with
suppliers to improve quality and availability of products and
services

We need to recognize that the strength and power of a
supplier certification program will lead to a better supply
base that addresses controlled change. This will discard
wasteful activities.

The process gets everyone affected involved. Too many
efforts take a one-sided view Im the customer and Im
always right. Learning from each other is paramount to
the process. Another value to this course is learning from
those who have already done it!

Who Should Attend?

Purchasing and Quality Directors, Quality Engineers,
Purchasing Agents and Buyers
Manufacturing Supervision and Directors as well as
Supervisors
Suppliers
Support Personnel, such as Cost Accountants, Engineers,
as well as Equipment and Tool Maintenance Managers
Marketing and Sales people in order that they see how
revenue can be increased as a result of this program
Service organizations (Banks and Insurance companies)
also need to interact with their suppliers

1. WHY SUPPLIER CERTIFICATION?
a. The concepts of certification and benefits to be
obtained
b. Goals and opportunities involved in the process

2. IDENTIFYING THE GOALS AND OBJECTIVES
a. Ascertaining the strategies and opportunities
b. Utilize materials positioning tools
c. Establishing measurements
d. Obtaining a commitment to measurement and
application of its information

3. DEFINING THE SELECTION PROCESS
a. Criteria for review
b. Sources of data and how to employ the systems
c. Classification of suppliers and stages of progression

4. APPLYING THE CRITERIA
a. Perform a case study
b. Evaluate the findings

5. CRITERIA FOR A RATING SYSTEM
a. Criteria definition
b. Establishing a scoring mechanism and importance
structure

6. ESTABLISHING THE METHODOLOGY
a. Building the format of reporting
b. Who is to use what and why

7. EMPLOYING THE RESULTS
a. Reading the meaning of the numbers
b. Creating a competitive environment

8. HOW TO IMPLEMENT THE PROCESS
a. Creating an organization to implement
b. What talent/knowledge is needed
c. Establishing a timetable and actions

9. EXERCISE

10. DEFINING THE CERTIFICATION PROCESS
a. History, status, documentation and item selection
b. Supplier program review and process evaluation
c. Finalizing the corrective action
d. Achieving certification and performing the on-going
audit

11. SUPPLIER SURVEY AND AUDIT PROCESS
a. Developing the survey
b. Post-survey activity

12. ESTABLISHING THE AGREEMENT
a. What are the considerations for the contents
b. Establishing responsibilities and timeframes within the
agreement
c. How to use the Information from Selection and Rating
Processes
d. Identification of possible results
e. Creating an Action Plan
f. Tracking savings

13. IMPLEMENTATION
a. What is the ten (10) step plan
b. EX ERCISE

9

WHO SHOULD ATTEND:
All purchasing and senior operational personnel involved in
the decision making and contracting process for
outsourcing activity within their organisation.

COURSE OBJECTIVES:
To provide delegates with an ability to determine when and
what should be outsourced and the risks associated with
the decision. To furnish delegates with a complete
understanding of the purchasing process, key skills
required, and when they can be applied.

LEARNING OUTCOMES:
To enable delegates to:
Understand the key functions, objectives and role of
outsourcing within the business environment and the role
purchasing can play
Demonstrate a greater commercial awareness in future
outsourcing activity
Measure Success of outsourcing activity
Understand what options are available
Determine what type of relationships need to be created
and why
Be able to effectively select and measure a Suppliers
performance

COURSE OUTLINE

Introduction
What is Outsourcing
Definitions
Core vs Non-core Activity
A Strategic or Tactical Requirement
What can and cannot be outsourced?

Why should an organisation Outsource?
Cost Savings
Service Improvements
Market Maturity
Technology Developments

What are the consequences of Outsourcing?
Market Position Realignment
Overdependence
Cost Escalation and Loss of Control and Management
Supplier Inflexibility
Loss of key internal skills
Expectation Management

What are the key Organisational Commercial and
Technological factors that influence the decision
Supplier and Buyer Perceptions
Partnership vs. Alliance
Make or Buy
Scoping the requirement
Contract Duration
Quality Control and Assurance
Finance and Funding
HR Management
Product/Service life cycles

What Communications strategy do I adopt?
Who to communicate with
What to say, where, how and when
Supplier and Market conditioning
Building Robust Communication Channels.

What Relationships do I need to create and why?
Who holds the power in the relationship
Understanding the different types of relationships and how
to select the right one
Are we an attractive Customer?
What is the suppliers view of you
What is your view of suppliers in the market?

What problems am I likely to face?
Supplier Commitment
Cultural Mismatches
Poor Auditability controls
High staff turnover
Diminishing expertise

What is the process of Outsourcing?
Map out the Market
Define the Need and Build in Flexibility
Undertake a Robust Make or Buy assessment
Option Appraisal, Business Drivers and Cost Modeling
Supplier Appraisal and Selection
Ensuring a Competitive Dialogue environment throughout
Ensuring no hidden costs exist
Getting the right contract terms
Negotiation
Awarding the contract
Transition Planning

What options are available?
Body-shopping
Project Management
Turnkey

How do I benchmark the process and measure success?
Where are we now?
Where do we want to be?
What are our Critical Success Factors?
Service Changes and Variations
Incentivisation
Quality/Cost/Service Trade-offs
Dealing with Supplier Non-Performance
Handling Contractual Disputes
Response times vs. Fix times

What and how does the Legal framework affect the
process?
Change of Character clauses
Labour conditions of service obligations
Asset valuation and return

The style of this programme is one of participation and
coaching. The emphasis is to create the right environment to
allow delegates to practice and gain confidence in the use of
new skills.

10

INTRODUCTION
Supply management is becoming more challenging every day
with most organizations demanding and expecting purchasing
and procurement personnel to provide leadership abilities and
management skills directed at bringing their performance to
World-Class status.
World-Class Procurement Operations bring significant annual
total cost improvement, significant strategic value added, and
strong recognition to the function and those in it. Y et
according to many studies, most organizations must
significantly improve their supply management operations in
order to provide the continuous improvements needed to win
and earn profits in todays very competitive market place.
This fast paced seminar is designed to explore areas of leading
and managing the procurement organization toward
procurement best practices so that participants can
successfully implement the strategies necessary to make
purchasing a recognized core competency of their
organization.
SEMINAR OBJECTIVES:

Upon completion of this seminar participants will know:
Essentials for Leadership Success
Difference between Managing and Leading
Setting the Direction for World-Class Supply Management
How Minding the Gap Results in Strategic Plan
Best Practices Categories in Strategically Focused Sourcing
Operations
Professional Standards of Ethics
Key Performance Measurements
How To Develop A Strategic Sourcing Plan
A Process for Developing

COURSE OUTLINE:

Organizational Impact:

The organization will benefit by
Higher productivity of personnel involved in procurement
activities
Reduced total cost of ownership for purchased materials,
equipment, and services thru better leadership and
management
Improved productivity of the entire organization by better on
time delivery of high quality goods and services
Improved supplier performance and relations
Greater strategic focus of those involved in supply
management

Personal Impact:

Attendees will gain by participation in this program as a result
of:
Better leadership and management skills
Increased skill sets in supply management
A greater sense of professionalism
Knowledge of world-class purchasing practices
Greater ability to lead continuous improvement programs
Increased recognition by the organization due to improved
performance

Leading and Managing
Skilled leaders and managers are essential if procurement is to
bring to the organization the vast benefits of World-class supply
management.

Management and Leadership - What is the difference?
What helps or Interferes with becoming a True Leader
Developing Leadership Competencies
Setting the Direction for World Class Purchasing
It is critical to establish the importance of the function and the
need for it to emerge as a core competency of the organization.
Winning And Procurement As A Core Competency
Leadership is About ResultsGetting To World Class
Leading Change to Become More Strategic
Showing Purchasings Impact On The Bottom Line
The Procurement Mission & Vision Statement
Determining and Managing the Gap
Developing the Procurement Organizations Strategic Plan

Purchasing Skill Sets
Good managers know that Purchasing Departments cannot
perform better than their people and that world class performance
in procurement activities requires highly trained competent
professionals with high ethical standards.
Purchasing Personnel Required Skill Sets
Job Descriptions
Skill Set Assessment
Training Programs
Professionalism
Purchasing Ethics

Strategic Sourcing
Purchasing personnel must move from the tactical focus of most
purchasing operations to a much more strategic focus that brings
continuous improvement to the bottom line of the organization.
Time Spent On Various Tasks
Commodity Coding
Developing Spend Profiles
ABC Analysis
Risk Analysis
Strategic Sourcing Plans

Relations with Other Functions
Integrating with other functions and providing the organization
with clear high value added activities is essential for supply
management to reach its strategic potential.
How Do Other Functions View Purchasing
Developing and Maintaining A Customer Focus
Internal Customer Survey
How Does Senior Management Measure Purchasing
Purchasing Accountability
Measuring Purchasing Performance With Key Performance
Indicators

Process Improvement
World-class organization are not asking if they need to improve
their process but only how fast can they improve them.
Supplier Relationship Management (SRM)
Process Mapping To Eliminate Low Value Activities
Reengineering Processes
Total Cost of Ownership

Making Sure We Obtained Lowest Cost
High performing procurement departments can proudly point to
the fact that the best practices being applied are resulting in the
lowest Total Cost of Ownership for their organization.
Developing A Company Purchase Price Index
Cost Reduction Initiatives
Supply Chain Management

11

This course will provide tools and
techniques to enable participants to
determine the need to negotiate, pursue a
tactical or a strategic approach to the
negotiation and how to separate the key
negotiation drivers of the individual parties.
Further learn how to examine the
importance of the negotiation strategy and
how it is fully integrated into the corporate
procurement strategy.

Attend & Discover:

Plan in multi-disciplinary teams
Create the right negotiation strategy
Understand key tactics and ploys
Understand the impact of legislation on
the outcome
Select the right type of supplier
relationships - recognise their
applicability and the best means of
measurement.
Identify key behavioural aspects within
the negotiation
Know what makes a skilled negotiator
Integrate negotiation into the total
purchasing cycle
Apply the key tasks for the preparation
and planning needed for successful
negotiation
Manage the key phases of negotiation

The Evolution of Negotiation within
the Procurement Environment

Strategy Preparation and Determination
Implications for the Buyer and Seller
Negotiation Research

The Ideal Negotiation

Preparation and Planning
Key Phases
Key Issues
Key behavioural aspects
Tactics and Ploys

The Negotiation

Structure
Conflict Management
Persuasion Techniques

Review and Analysis

Control
Agreement
Implementation

Personal Negotiation Profiling

Characteristics of a skilled Negotiator
Individual Improvement Programmes
What are they?
How are they created?
How can they be used?
What will they tell me?
Skills Assessment Profiling

Analysis and Creation of Individual
negotiation profiles
Style
Power
Attitude
Flexible v positional

Handling the Negotiation

A Business scenario to provide base data to
form part of the individual Improvement
programme and re-affirm the
appropriateness of the profile created

Develop the right information base

Understand the Business methods
Understand the social and political
organisation
Understand the Financial and legal modus
operandi
Understand the Infrastructure and logistical
systems

MAJOR PROCUREMENT NEGOTIATION EX-
ERCISE:

A negotiation Exercise testing the skills and
profiles of the participants will run for the rest
of the day.

We want the supplier to say yes

The business problem will incorporate all the
key factors of the programme.
Evaluating and re-assessing the Individual
Improvement Programmes and setting targets
for the future.
Who Should Attend:
Materials, Contracts, or Purchasing Managers,
Buyers, Contract Administrators, any other
Managers or Professionals involved in
Implementing cost reduction initiatives or
looking for savings relating to the purchase of
goods, equipment, supplies, and services.

Robs interactive approach & in-depth
explanations and examples added immense
value.
He added new dimensions to the Contract
Management, Contracts Creation &
relationship with strategic information
and application.

Contracts Manager
BT APPLIED TECHNOLOGY
Other Trainings:

Supplier Qualification and Performance
Measurement
Cost Reduction in Purchasing
Strategic Contract Management For
Oil & Gas
Leading & Managing for Procurement
& Purchasing
Tender Management
IT Contract Management
Best Procurement Practices
Materials & Demand Planning
IT Contract Negotiation

8 - 12 December 2013, Dubai UAE

12

15 - 19 December 2013, Dubai UAE
Who Should Attend

New as well as experienced supply management
professionals will find this course valuable. New
professionals will be exposed to what are considered by
some as the best supply management practices in use
today. This course will also be valuable to experienced
professionals who wish to refresh and update their skills.
Also, other functions that interface with supply
management personnel, including those from production,
transportation, distribution and engineering can benefit by
understanding the best practices being used by world class
supply management companies.

You Will Learn

This program begins with the key concepts underlying
world-class supply management organizations and moves
through leading-edge issues. Participants will learn through
a variety of interactive teaching methods, such as case
studies, exercises, lectures and group discussions.

Your Instructor

Babineaux Educational Services and Training, Inc. has been
providing seminars to a world wide business community for
more than 30 years. This seminar, The Best Supply
Management Practices in Use Today, explores in detail 10
practices that are vital to the success of every world class
commercial enterprise and is filled with over 30 years of
supply management experience.

Content

Supply Management has finally come of age to the point
that it is considered a true " profession." Any true
profession has a set of skills, knowledge and best practices
that distinguishes the successful, leading edge
professionals from the crowd. Based on its work with
hundreds of organizations around the globe, Babineaux
Educational Services and Training, Inc. has identified a set
of best practices in supply management. This seminar will
introduce and explore these best practices.

Those who attend this seminar will be able to walk away
with an understanding of:

Strategic goal alignment
Supply management strategy development
The integration of suppliers in new product/service
development
Cost management strategies
Quality management strategies
Global supply strategic planning
Teaming strategies
Performance measurement
Information systems and technology Integration
Human resource Development

1. Strategic Goal Alignment
A. Best in Class
B. Benchmarking Goals
C. Two situation discussions
Case Study Baker Electronics

2. Procurement Strategy Development
A. Decision matrix/multi-attribute evaluation tool
B. Strategic Alliances
Case Study Possible Partner

3. Supplier Integration in New Product
Development
A. Early Supplier Involvement
B. Value Engineering
Case Study Signal Tec

4. Strategic Cost Management
A. Cost savings
B. Value Analysis
Case Study Copper Works

5. Quality Management
A) Organizational contribution
B) Quality Processes
C) Quality tools
Case Study Mutual Life

6. Global Supply Strategic Planning
A) Issues
Cultural Awareness
Human Resource Management
B) Cost-benefit and opportunity analysis
Case Study French Bottle Manufacturer
Special Briefing: Launching an Effective Global Purchasing
Program

7. Teaming Strategies
A) Project Management
B) Cross-Functional Teams
Case Study Production Line Redesign
Special Briefing: Skills Required to Lead a Successful Project
Team

8. Performance measurement
A. Department
Case Study International Production Company

9. Integration of Information Systems &
Technology
A. xRP
Case Study Cable & Wireless, Inc.

1o. Development of Human Resources
A. Recruitment & Retention
B. Professional Development
Case Study Bob Lutz
Special Briefing: Purchasing Professionals How to Find and
Keep the Best

Wrap up, review & evaluations
A. Objectives
B. Agenda
C. Evaluations

13

26 - 30 January 2014, Dubai UAE
COURSE SUMMARY
The supplies of MROs (Maintenance, Repair and Operations
or Overhaul) items are critical to ensure the effective
operations in many industries, for example, Utilities, Oil
and Gas production, etc. Here essential spare parts are
needed to ensure the continuity of production and are
therefore considered by some organizations as being
indirect purchasing.

MROs however need managing from many perspectives;
for example, the inventory and stocking policies, the
purchasing and buying perspectives and the warehousing
and storing aspects. This seminar will cover all of these
topics including how to optimise the inventory holding to
ensure that too high levels of inventory are not held with
the attendant increases to costs and product obsolescence.

WHY YOU SHOULD ATTEND?
Understand the full process involved in the MRO purchasing
and become a Master Buyer for MRO items by learning best
practices, especially:

Understand and implement the essential tools for
managing MRO items chain
Make needed changes to methods to improve customer
service whilst achieving reductions in costs and inventory
holding
Eliminate wasteful costs
Avoid those internal problems that limit performance
How to analyse MRO stock and inventory?
Understand the role of inventory in the supply chain
Balance cost and service requirements
Examine the link of MRO items in the company supply
chain operations and activities
Identify and Understand key performance indicators

WHO SHOULD ATTEND?

Those who directly or indirectly manage MRO or Indirect
Materials;
Those non MRO people who need to gain an awareness of
the issues and key drivers of such items;
Inventory, Production, Stock, Supply Chain, Logistics,
Warehouse, Distribution Supervisors and Managers
Owners, Operators and Directors of companies who hold
MRO items

COURSE OUTLINE

MROs and the supply chain

The importance of MRO items
Categorizing MROs
Understanding demand and replenishment in networks
Managing the flows
The Supply Chain Rules

Optimizing MRO stocks

What is inventory optimization
What it can achieve
Who should be involved
What it is usually not successful

Purchasing MRO items

The 5 rights
The purchasing cycle
Categorization
Total acquisition costs
Total cost of ownership
Procurement vision and mission and Strategy
Purchasing and power relationships
Sourcing suppliers
Specifications and working with the internal customer
Variety reduction

Inventory key Components

Demand Analysis
Demand Forecasting
Supply Lead Time
Cost & Benefits

MRO replenishment methods and systems

Basic mechanics of inventory systems
The stock time curve
Stock components
Stock investment
Free stock
Fixed order quantity systems
Fixed order time cycle systems
Requirements planning systems

Warehousing and Storing MRO items

The Role of the Warehouse
The balance between sorting and storing
12 initial questions to ask about warehousing activity
Product Classification and Supply /demand variables
ABC Analysis or the 80/20 rule
Layout options
Receiving options
Storage options
Picking/assembly options
Despatching options
Organising for flow

MRO Optimization

Stakeholders
Data requirements
Vendor Managed Inventory
Consignment stocking
Co Managed Inventory
Collaborative supply chains

MRO Improvements

The Supply Chain and the Theory of Constraints
Practical improvements
Rules for planning inventory
Model for planning inventory

14

Trainers Profile

Robi Bendorf CPM, CSPM, MCIPS has more than
35 years of diversified, has over 30 years of
diversified industrial purchasing and sales
experience involving both domestic and international
activities for a broad range of manufacturing and
service businesses. His vast practical experience
combi ned wi th an excel l ent theoretical
understanding, strategic focus, and ability to quickly
implement concepts makes him a much sought after international
authority in procurement.

HERE ARE A FEW HIGHLIGHTS OF HIS ILLUSTRIOUS CAREER:

Westinghouse Distribution and Control Business Unit:
$14 million in cost reductions by developing procurement
strategies for key commodities that took advantage of multi-plant
volumes and resources

Westinghouse Trading Company:
Achieved cost savings opportunities of over $3 million by
on-site analysis of products and components purchased or made
in house.
Tripled supplier base by determining potential sourcing
countries and locating new suppliers

Non-Profit Health Insurance Association Annual Sales: Over $2
Billion:
Accomplished $1.5 million in savings in less than 6 months
by re-organizing spend profile

Michael G., CPIM, CSCP (APICS) has over 30 years
experience in Supply Chain, Demand Flow
Technology, Just-In-Time, Total Quality Control,
Inventory Control and Production / Operations
Management. His experience as a practitioner
concluded after completing seven years as Director
of Operations at a division of Allied-Signal.

Michael has been selected to Who's Who in American
Manufacturing and is one of the best in his field as can be seen
from his Certifications, Memberships, Publications and Clients

Certifications & Memberships
Certified in Production and Inventory Management (CPIM) &
Certified Supply Chain Professional (CSCP) by the Association for
Operations Management (APICS)

Books Published: "Made In America - The Total Business
Concept", "Just-In-Time Purchasing", "Supplier Certification",
"Behind Bars: Bar Coding Principles and Applications", and his latest
"People EmpowermentSuccess Through Involvement".

Jim Bergman VP - IACCM With extensive contracting
and negotiation experience in IT, outsourcing and
various other types of commercial contracting, Jim
serves as Vice President for Asia Pacific and Middle
East for IACCM a global association focused on the
effective development, creation and implementation of
leading contracting practices.

Jims experience encompasses developing, drafting, negotiating and
managing IT, Telecom and outsourcing contracts for a wide array of
projects with multiple clients.

As a strategic management consultant, Jim has assisted numerous
clients through all phases and steps of contracting, negotiation,
outsourcing, overall sourcing and bidding processes, and contract
management processes, demonstrating savings well in excess of
$100 million. His clients including BP, Delphi Automotive, DuPont,
FedEx, General Motors, Intuit, Johnson & Johnson, Lam Research,
Makro, Maxis, Merck, Monsanto, Petronas, Shell, the State of
California, the State of Florida, the State of Texas, Sun Life of
Canada, Warburg Dillon Read/Union Bank of Switzerland, WalMart,
Wellpoint, and the Workers Comp Board of British Columbia.

Jim holds a Law Degree, an MBA, a Bachelor of Arts and a Master of
Arts degree. In addition, he is licensed to practice law in Illinois,
Texas and Oklahoma, as well as various US federal courts.

Rob Thompson, MCIPS is an outstanding
procurement & contracts professionals with 30 years
international experience in strategic & operational
procurement and contracts. He has a natural passion
for training procurement & contracts people seen in the
facts that he has delivered over 1,000 specialist
training programs with CIPS and over 400 other
training programs with other organisations worldwide.

His specialist areas include purchasing and contract management,
the development and implementation of major business strategic
initiatives, negotiation, contract law and market and supplier
development across a broad spectrum of business organisations and
commodity areas including oil & gas, facilities management,
construction, financial services, manufacturing, food processing and
IT. Hes an expert at developing and organising the interface with
internal and external suppliers, customers, and sub-contractors.

Rob has the ability to merge theory with practice and make lively and
interactive sessions.

Rob is not just a procurement & contracts consultant and trainer, but
also as a practitioner where he has many achievements on cost
savings, contract utilisation, supplier base reduction and commodity
negotiations & development.

As a Regional Director of Purchasing Rob achieved:
Over $15 Million in Savings;
15% reduction in supplier base;
Increased contract utilisation by 15%; and
Increased purchasing efficiency by 18%.

As a Regional Purchasing Manager earlier in his career Rob
achieved a 5% savings when developing and negotiating
contracts for 5 new commodity areas.

To Register, please see the last page
TRAINING SCHEDULE
8.00am Registration & Morning Coffee
8.30am Training Starts
9.45am 1st Coffee Break
10.00am Training Resumes
11.15am 2nd Coffee Break
11.30am Training Resumes
12.45pm Lunch
1.45pm Training Resumes
3.00pm End of Training

15

Trainers Profile

Daniel Feiman MBA, CMC & Visiting
Professor consults in three areas: Strategy:
Planning & Implementation; Finance:
Modeling &Analysis; Process: Continuous
Process Improvement & Certified Supplier
Programs.

He is a regular facilitator for both APICS and ISM for
programs on Finance for the Supply Management
Professional, Optimizing Y our Supply Chain & Developing a
Certified Supplier Program. All of these programs are
strategically designed for
procurement professionals.

Mr. Feiman is an internationally recognized leader working
with firms such as ADNOC (United Arab Emirates), American
Management Association (AMA); The Association for
Operations Management (APICS); Apple, ARAMCO (Saudi
Arabia), California Institute of International Business &
Economics, Credit Suisse, Hilton Hotels, Institute for Supply
Management (ISM), Mattel, PEMEX (Mxico), PDO, (Oman),
Promigas (Colombia) Reliance (India), TRW, UEM (Malaysia)
& the University of Manchester (UK) among others.

He is adjunct faculty at the University of California, Los
Angeles (UCLA) Extension Department (since 1990) and The
Visiting Professor in the University of Huddersfields (UK)
Business School.
Mr. Feiman has over 18 years experience in all facets of
both the traditional & nontraditional banking industry. He
has been interviewed on various television and radio shows.

He has been awarded the CMC designation by Institute of
Management Consultants which is awarded to less than 1%
of management consultants.

Daniel was incredibly knowledgeable & presented the
information with enthusiasm. He made a potentially dry
subject interesting & relevant

Daniels expertise includes extensive real-world
experience coupled with a strong academic background. This
combination makes him superb for teaching courses in the
financial management domain. His breadth of knowledge
and competency in Finance is superb. We enjoyed a terrific
seminar. - Karim Cherif, UCLA Extension,
Associate Dean

If you have 8 or more people in your
procurement department and are looking to
enhance their skills on procurement
with trainings reply to this email and tell us
what is your challenge well find something
that will help you to solve your challenges

We can come in your company anywhere in the
world and train the whole of your team
anything related to procurement, sourcing,
contracts e.g.

- Cost Reduction in Purchasing
- Cost Price Analysis in Purchasing
- Strategic Sourcing for Best Suppliers
- 7 Step Strategic Sourcing
- Procurement of Services
- Leading & Managing in Procurement
- Purchasing Negotiations Planning & Strategies
- Global Procurement Best Practices
- MRO Purchasing
- Tender Management
- Contract Management & Administration
- Supplier Qualification & Performance Management
- Supplier Relationship & Risk Management
- and more ..

16

REGISTRATION FORM REGISTRATION FORM
REGULAR FEE USD 4,495.00
per participant

Group of 3 to 5 USD 4,225.00
(6% off) per participant

Group of 6 or more USD 3,911.00
(13% off) per participant
Please complete this form immediately and
SCAN AND EMAIL TO:

or Fax to: 603 7665 2038
Investment Fee (Please tick / check box)
Select the trainings to attend (Please tick / check box)
Name : ........................................................................................
Job Title : ........................................................................................
Mobile : ........................................................................................
Email : ........................................................................................
DELEGATE DETAILS
Name : ........................................................................................
Job Title : ........................................................................................
Telephone : ........................................................................................
Fax : ........................................................................................
Email : ........................................................................................

Important: Please fill all details in this registration form.
CONTACT PERSON
Name : ........................................................................................
Job Title : ........................................................................................
Mobile : ........................................................................................
Email : ........................................................................................
Name : ........................................................................................
Job Title : ........................................................................................
Mobile : ........................................................................................
Email : ........................................................................................
Name : ........................................................................................
Telephone : ........................................................................................
Fax : ........................................................................................
Address : ........................................................................................
...
COMPANY INFORMATION
Name : ........................................................................................
Job Title : ........................................................................................
Signature : .........................................
Date : ........................................
AUTHORIZATION (This form is invalid without signature)

PAYMENT OPTIONS: Please tick your method of payment
PAYMENT POLICY: Payment is required within 5 days upon
receipt of the invoice.

BANK TRANSFER

Bank Name: STANDARD CHARTERED BANK MALAYSIA BERHAD

Bank Address: Lot 10, Jalan Sultan Ismail,
50250 Kuala Lumpur, Malaysia

Bank Account Name:
KAVAQ BUSINESS INTELLIGENCE (M) SDN BHD

Bank Account No: 897170026165
Swift Code: SCBLMYKXXXX
All payments must be received prior to the event date.

P A Y M E N T D E T A I L S

NOTE: The investment fee does not include any taxes (withholding or otherwise). In case of any
taxes applicable the client has to ensure that the taxes are paid on top of the investment fee
paid for the course. Compliance with the local tax laws is the responsibility of the client.

CREDIT CARD (Please fill below) __Visa __MC ______ others

Name on the Card: _________________________________________________
Credit Card No: ____________________________________________________
Card Verification Code: ______________________________________________
(Last 3 digit numbers below the magnetic bar at the back of the Card)

Expiry Date: __________________ Signature: __________________________

I would like to pay thru credit card as per details filled above.

NOTE: Please send a copy (front & back) of your credit card as well.
Confirmation details
Joining details confirming your participation will be sent, once a registration
has been received. After receiving payment, a receipt will be issued.

Cancellations/ Substitutions
Substitutions are welcome at any time. Please notify us at least 2 working
days prior to the event. All cancellations will carry a 100%cancellation fee,
once a registration form is received. All cancellations must be in writing by
fax or email at least 3 weeks before the event date. You will be entitled to
attend any of our other courses at a later date.

Finance for Purchasing & Procurement Professionals Finance for Purchasing & Procurement Professionals
26 - 29 Aug 2013, Dubai UAE

Commercial Contracts Management Commercial Contracts Management

Tender Management Tender Management

Purchasing Services Strategies Purchasing Services Strategies

7 Step Strategic Sourcing 7 Step Strategic Sourcing

Supplier Selection, Rating & Certification Supplier Selection, Rating & Certification

Managing Outsourcing Contracts in Purchasing Managing Outsourcing Contracts in Purchasing

Leading & Managing in Procurement Leading & Managing in Procurement

Strategic Negotiations in Procurement & Purchasing Strategic Negotiations in Procurement & Purchasing

The 10 Best Procurement Practices in Use Today The 10 Best Procurement Practices in Use Today

MRO Purchasing MRO Purchasing
26 - 30 Jan 2014, Dubai UAE

Dubai Brochure

Transféré par

Informations du document

Titre original

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

Dubai Brochure

Transféré par

Droits d'auteur :

Formats disponibles

Purchasing & Procurement Center +603 7665 2035 +603 7665 2038 info@purchasing-procurement-center.

Vous aimerez peut-être aussi