Annual Report 2012-13

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Executive Council
Association Overview
Membership Profile
The Year in Review
Member Companies
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ANNUAL
REPORT

NASSCOM

CONTENTS
Message from the Chairman
Message from the President
Executive Council
Association Overview
The Year in Review
NASSCOM Member Companies
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11
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Message from the Chairman
Dear Friends,
As we enter 2013, it does appear that the global economic crisis is bottoming out
creating a sense of cautious optimism. Global IT-BPM spend is expected to grow by 6 per
cent in 2013 to touch USD 2 trillion. More importantly, the rate of introduction of disruptive
technologies will continue to be faster; SMAC (Social, Mobility, Analytics, Cloud)
technologies is expected to increase to over USD 1 trillion by 2020.

Technology is reshaping everything around us businesses, consumers, countries
creating opportunities that never existed before. IT is shifting from traditional process
automation to strategic BI, collaboration, customer facing technologies and future of
technology is beyond just services -- a complete blend of services, solutions, products
and platforms.

The industry in India is positioning itself to address current and emerging opportunities. IP
based platforms, reinvented business models, customer centric solutions and blended delivery is helping the industry
emerge as a strategic business partner to global customers. Reflecting this change, two forums at NASSCOM have
initiated an exercise to rebrand the industry sector. The Captive Forum representing about 750+ companies are now
positioned as Global In-house Centres (GICs) and the BPO industry is being repositioned as Business Process
Management.

The vibrant start-up ecosystem in the country is creating innovative products and solutions that are targeted at the
global and Indian market; enterprise and the SMB user. NASSCOM is creating a focused program to support these start-
ups and encourage greater entrepreneurship in the country.

It has been my pleasure to chair NASSCOM in the past year and work with the Executive Council and NASSCOM
Secretariat on various initiatives. Exploring new markets in Africa, Asia including China and Japan has been a strategic
thrust. At the same time, we are building thought leadership on how technology can be a key enabler for India
creating an additional 2 per cent GDP impact by 2020.

As we look ahead and work towards helping the industry to realise its 2020 vision, we have also created a high-powered
committee that is looking at NASSCOM in 2020 and how will it internally build capabilities and programs to align with the
needs of the industry.

NASSCOM is a unique association which has evolved with the growth of the industry. Its success has been enabled by the
leadership and support provided by the industry. On behalf of NASSCOM I would like to thank all the members for their
support to NASSCOM.

Chairman, NASSCOM
N. Chandrasekaran
Annual Report 2012-13 1
Message from the President
Dear Friends,
The year 2012 was a year of uncertainty with the global economic slowdown, lower GDP
growth in India, slower technology spending and a volatile currency. The industry in India
however maintained its growth momentum registering a double digit growth and
clocking revenues of USD 108 billion in the fiscal year.

NASSCOM focus and priorities in the year were focused towards a three pronged
approach create programs that meet the diverse membership that NASSCOM
represents; focus on addressing business and regulatory issues and continue to position as
a key destination for this industry.

NASSCOM maintained an action packed agenda, expanding its portfolio of events,
conferences, and workshops and rolling out specific initiatives for different industry
segments. The Emerge community remained a focal point for NASSCOM and witnessed
the scaling up of the employee health insurance plan, MOU with SIDBI for access to funding and regional programs. At
the same time, several mentoring sessions and focused initiatives were launched for product companies to help them
get on the growth path and increase visibility. IP4Biz and NASSCOM AWSME Survey were launched to help product
companies connect with enterprise users and SMBs in the country. Focused research reports were published in the year
to highlight growth opportunities and showcase the industrys transformation initiatives.

During the year, NASSCOM continued to actively engage with the Indian government, making recommendations to
remove some of the irritants in the area of policy that were impeding industry growth. Ease of doing business was the key
priority which includes an action plan of building an entrepreneurship mission in the country.

Strategic initiatives around cyber security were undertaken with the government announcing a public private
partnership on critical information infrastructure. NASSCOM Education initiative was formally launched as the IT-ITeS
Sector Skill Council under NSDC and is now working on building detailed occupational standards in the country.

NASSCOM played the role of an influencer in global markets where it took up matters related to legislation (including
visas, immigration and trade barriers) with policy makers in the US, Canada, Europe and Australia. NASSCOM continued
to invite overseas delegations and organise Indian delegations to other nations, with a view to creating awareness
about new markets and showcasing the business opportunities for foreign players in India. India was the featured
country at CeBIT Australia in 2012 and helped showcase the potential of Indian companies in this market.

Overall, NASSCOM continued to strengthen its connect with member companies reaching out to them through its
various Forums, including the Engineering Forum, BPM Forum, GIC Forum, Gaming Forum among others.

NASSCOMs Annual Report provides you with a detailed look at the year that was and the key initiatives that shaped the
associations work and focus.

President, NASSCOM

Som Mittal
EXECUTIVE COUNCIL (2012-2013)
OFFICE BEARERS
CHAIRMAN
VICE CHAIRMAN
N. Chandrasekaran
CEO & Managing Director
Tata Consultancy Services
PRESIDENT
Som Mittal
MindTree
Krishnakumar Natarajan
CEO & Managing Director
Harish Mehta
Chairman & Managing Director
Onward Technologies
K. V. Ramani
Founder & Former Chairman
Future Software
N.R. Narayana Murthy
Chairman Emeritus
Infosys
Saurabh Srivastava
Chairman
CA Technologies India
F. C. Kohli
Former Deputy Chairman
Raj Jain
Chairman & Managing Director
RS Software India
CHAIRMEN COUNCIL
Ashank Desai
Co-founder & Former Chairman
Mastek
Atul K. Nishar
Founder & Chairman
Hexaware Technologies
Phiroz A. Vandrevala
Non-Executive Director,
and MD & Vice Chairman,
Diligenta
Ganesh Natarajan
Vice Chairman & CEO
Zensar Technologies
Jaithirth (Jerry) Rao
Founder & Former Chairman
MphasiS
Pramod Bhasin
Non-Executive Vice Chairman
Genpact
S. Ramadorai
Vice Chairman
Harsh Manglik
Former Chairman
Accenture India
Lakshmi Narayanan
Vice Chairman
Cognizant Technology Solutions
Rajendra S. Pawar
Chairman & Co-founder
NIIT Group
EXECUTIVE COUNCIL MEMBERS
Anand Deshpande
Founder, Chairman & Managing Director
Persistent Systems
Aparup Sengupta
Managing Director & Global CEO
Aegis
Arun Seth
Non-Executive Chairman
BT India
Avinash Vashistha
Chairman & Geography
Managing Director
Accenture

B.V.R. Mohan Reddy
Founder, Chairman & Managing Director
Infotech Enterprises
Bhaskar Pramanik
Chairman
Microsoft Corporation India
C.P. Gurnani
Managing Director,
Tech Mahindra &
CEO, Mahindra Satyam
Deep Kalra
Founder & CEO
MakeMyTrip
Ganesh Lakshminarayanan
President & Managing Director,
Dell India
and VP Global Consumer
& SMB Services, Dell
Jai Menon
Group CIO & Group
Director Innovation & IT
Bharti Enterprises
Kiran Karnik
Former President
NASSCOM
Mukesh Aghi
Member of the Board &
Chief Executive, Services Cluster
L&T Infotech
Neelam Dhawan
Managing Director
Hewlett-Packard India
Pankaj Chandra
Director
IIM Bangalore
R. Chandrasekaran
Group Chief Executive,
Technology & Operations
Cognizant Technology Solutions
Rajan Anandan
Managing Director
Google India
EXECUTIVE COUNCIL MEMBERS
Rajesh Nambiar
General Manager, Global
Services Integration Hub East
IBM Corporation
Raman Roy
Founder, Chairman &
Managing Director
Quatrro Global Services
Roopa Kudva
Managing Director & CEO
CRISIL
Sangita Reddy
Founder & Managing Director,
Apollo Health Street
and Executive Director Operations,
Apollo Hospitals
Sharad Sharma
NonExecutive Chairman
Movico Technologies
Srinath Batni
Member of the Board & Head
Delivery Excellence
Infosys
T. K. Kurien
CEO, IT Business & Executive Director
Wipro
V. K. Mathews
Founder & Executive Chairman
IBS Group
ASSOCIATION OVERVIEW
About NASSCOM
Vision
Mission
Members
National Association of Software and Service
Companies (NASSCOM) is the industry association for
the IT-BPM sector in India. A not-for-profit organisation
funded by the industry, its objective is to build a growth-
led, sustainable, technology and business services
segment in the country.
Established in 1988, NASSCOMs membership has grown
over the last 25 years and currently stands at over 1400.
The member organisations represent 95 per cent of
industry revenues and have enabled the association to
spearhead initiatives and programmes to strengthen
the sector in the country and globally.
NASSCOM members are active participants in the new
global economy and are admired for their innovative
business practices, social initiatives and thrust on
emerging opportunities.
NASSCOM is headquartered in New Delhi, India, and
has offices in seven other cities Bengaluru, Chennai,
Hyder abad, Kol kat a, Mumbai , Pune and
Thiruvananthapuram.
To be an effective and engaging global trade
organisation, complimented by the pillars of trust and
credibility.
NASSCOMs mission is to deepen the IT-BPM industrys
footprint in its core markets and beyond, building
strategic partnerships with its customers. It seeks to
establish India as a hub for innovation and professional
services.
NASSCOMs mission is also to expand the countrys pool
of relevant and skilled talent and harness the benefits of
ICT to drive inclusive and balanced growth.
Transform Business, Transform India is the overall
objective of NASSCOM and its member organisations.
NASSCOM members are organisations in India
engaged in the business of IT Services, BPM, Software
Products, Engineering Design, Internet, E-commerce
and Gaming. Organisations that provide services to the
IT-BPM industry are institutional members of NASSCOM.
India headquartered organisations, multinational

service providers with an India presence, and global in-
house centres (GICs) of foreign corporations are equally
represented in the membership of NASSCOM.
NASSCOM undertakes several initiatives and works with
multiple stakeholders within the global IT-BPM eco-
system:
NASSCOM collaborates with the Government of India
at the centre and states to build a policy framework
that is conducive to the growth of the IT-BPM industry
in the country.
NASSCOM wor ks cl osel y wi t h i t s member
organisations, encouraging them to share best
practices and experiences, and mentor smaller
organisations that are still on the learning curve.
NASSCOM undertakes several devel opment
initiatives to spur the growth of the sector.
Research
It conducts industry research, surveys, and studies
on emerging IT-BPM trends and sector performance
to provide factual perspectives on the industry and
the growth opportunities ahead.
Events
It organises national and international events to
showcase new opportunities, collaborate, build
thought leadership and facilitate networking.
Forums
Industry Forums launched by NASSCOM cater to the
needs of diverse segments and build specific
programmes that can help these sectors to realise
their potential. The Forums at NASSCOM include:
Business Process Management (BPM)
The Forum focuses on the high-growth BPM
industry, finding solutions for the policy, people
and process challenges it faces, identifying new
growth opportunities and showcasing value
addition opportunities.
Activities
> Policy Advocacy
> Membership Engagement
> Industry Development
?
?
?
?
?
?
Engineering Services (ER&D)

The Forum works with the industry to devise
strategies that will drive the Engineering
Research and Design (ER&D) sector, enabling it
to emerge as a hub of global innovation.
Gaming
With gaming emerging as a growth opportunity,
the Forum works with stakeholders to enhance
visibility for the sector.
Global In-house Centres (GICs)
NASSCOM continues to build strategies for the
growth of what were earlier referred to as
captives. The Forum focuses on sharing best
practices and value addition frameworks to
help GICs emerge as strategic centres.
Remote Infrastructure Management (RIM)
RIM and Managed Services are going to
emerge as of the biggest markets for the
industry going forward. NASSCOM is working
through this forum to define the areas of growth
within the segment and work with the industry to
address challenges in these spheres.
Quality
This Forum keeps NASSCOM members abreast
of the developments taking place in the quality
space, benchmarking practices and building
leadership on standards development.
Expanding partnerships in existing markets and
building opportunities in new markets is a key priority
for NASSCOM. This is enabled through an effective
engagement with international stakeholders, the
government, customers and associations to
collaborate on international policy, business
partnerships, MoUs and business delegations.
NASSCOM is committed to promoting and nurturing
small-and-medium companies within the IT-BPM
industry. It does so through its Emerge Product Group,
a one-stop-platform that uses online and offline
sessions to promote mentorship and help members
evolve winning sales and marketing, partnership and
funding strategies.
>
> Entrepreneurship
Global Trade Development
>
> Domestic Market, E-governance
> Enabling Environment
> Sustainability
Workforce Development
Enhancing employability and access to a skilled
talent pool is a critical enabler for Indias
competitiveness. NASSCOM is engaged across a
broad spectrum of academia, industry and
governments to devise policies, curriculum and
assessments to achieve the above objective.
Use of technology and business services is gaining
increased adoption across governments, corporates
and smal l and medi um busi nesses (SMBs).
NASSCOMs focus is to engage with these
stakeholders and build initiatives that promote public-
private partnerships and standards and recognise
excellence in IT adoption.
NASSCOM in partnership with the industry has
created specific programmes and awards that
encourage innovation, security best practices and
development of tier 2/3 cities.
In order to promote balanced growth across India
and build a sustainable IT-BPO industry, NASSCOM
engages with its members on critical issues related to
corporate social responsibility (CSR), enhancing
diversity, inclusive growth and Green IT.
In order to enhance the employability of the talent
pool in the country and build a secure database of
employees, NASSCOM has initiated two specific
programmes:
National Skills Registry (NSR)
NASSCOM in partnership with the industry has
developed a unique initiativethe National Skills
Registry (NSR), a national database of registered
and verified knowledge workers in the industry. This
database is managed and run by NSDL Database
Management Ltd. (NDML), a fully owned subsidiary
of National Securities Depository Limited (NSDL).
NSR aims to build a robust and credible information
repository on the knowledge professionals in the IT-
BPM sector. The benefits of NSR flow across to
clients, service providers and employees. NSR has
enhanced the value proposition of the Indian IT-
BPM sector and raised the bar on security standards
in pursuit of excellence and client satisfaction.
>

NASSCOM Assessment of Competence (NAC) is an
assessment and certification framework that ensures
a steady supply of quality professionals to meet the
present and future requirements of the IT-BPM
industry. NAC aims to create a robust and continuous
pipeline of talent through standard assessment and
certification. It also helps to provide insights into the
training and development needs of talent and helps
governments and universities craft customised talent
development initiatives and programmes. This
framework is available to the IT industry (NAC-Tech)
as well as the BPM sector (NAC).
NASSCOM has contributed to the development of three
organisations aimed at focusing on data security,
corporate social responsibility (CSR) and E-governance.
The Data Security Council of India (DSCI) is a not-for-
profit organisation established in 2008 with the key
objective of building a credible and committed
body to uphold data privacy and security
standards. The mission of DSCI is to build the
trustworthiness of Indian organisations as global
sourcing service providers and to send out a
message to clients worldwide that India is a secure
destination for outsourcing. Its aim is also to reiterate
that in India, privacy and protection of customer
data is enshrined in the global best practices
followed by the industry.
NASSCOM Foundation (NF)
NASSCOM Foundation (NF) was set up as a trust in
2001. It was instituted with the aim of using
information and communication technologies for
development (ICT for D), and to catalyse corporate
social responsibility (CSR) initiatives within the Indian
IT-BPM industry. By implementing a diverse range of
programmes, NF is taking information and
communication tools to underserved communities
across the country. It is also channelising the
immense potential of the IT-BPM industry towards
socio-economic development of the nation.

Incorporated in 2002, the National Institute for Smart
Governance (NISG) is a Section 25 organisation set
up in public-private partnership with NASSCOM, the
Government of India and the Government of
NASSCOM Assessment of Competence (NAC)
Affiliated Organisations
>
>
> National Institute for Smart Governance (NISG)
Data Security Council of India (DSCI)
Andhra Pradesh. The key objective of the
organisation is to catalyse development of E-
governance in the country.
Profile of Member Companies Member Distribution by Size
Citywise spread of Membership Membership Strength
Percentage of member companies working in each segment
?Large: Companies with gross revenue of over 200 Crores
?Medium: Companies with gross revenues between 50 200 Crores
?Small: Companies with gross revenues of less than 50 Crores
?Institutional: Companies that provide support services to the IT-BPM
sector
?
?
?

Large Medium Small Institutional
Bengaluru Chennai Hyderabad Mumbai
Pune Kolkata NCR Others
36
131
212
464
600
840
1138
1237
1414
1988-89 1991-92 1994-1995 1997-1998 2000-2001 2003-2004 Dec-06 Dec-09 Dec-12
65%
30%
42%
12%
22%
IT Services BPO Product
Development
Engineering
R & D,
Embedded
Others
11% 10%
11%
68%
14%
10%
21%
14%
6%
4%
20%
12%
9%
GOVERNMENT POLICY ISSUES
NASSCOM has been working closely with both the union
and state governments of India to create a regulatory
climate that is conducive to the growth of the IT-BPM
industry in the country. The highlights of its key
engagements with the government and their outcome
are as follows:
Union Budget Proposals
NASSCOM submitted its budget memorandum to the
Ministry of Finance, making recommendations on key
direct and indirect tax issues impacting the IT-BPM
industry. The budget proposals were compiled in close
consultation with member organisations.
The pre-budget recommendations were centred
around five broad policy imperatives:
1. Rolling out strategic initiatives on cyber security,
and IT-led interventions to bridge development
gaps and address societal needs around
healthcare, education and governance
2. Enabling entrepreneurship through the National
Mission, easing the Compliance Burden, removing
dual levyVAT and Service Tax, TDS on Internet
downloads, and tailoring incentives for the sector
3. Enhancing Indias competitiveness by ensuring
thatexisting SEZ operational difficulties were
addressed by modifying the rules and issuing
cl ari fi cati ons, rati onal i si ng transfer pri ci ng
assessments and safe harbour, providing APA
guidance, extending expense deduction benefits
to training and R&D expenses, allowing legitimate
tax deductions under the various tax incentives,
making available refunds and rebates as offered
under various export promotion schemes, and
aligning the definition of royalty with international
standards
4. Building India into an innovation hub by extending
the benefits available to IT services to R&D services
and extending R&D promotion and support
schemes for the software sector
5. Coming up with new Service Tax rules and
regulations relating to the treatment of R&D
services as export, classifying BPM services as
intermediary, and detailing transactions between
head office and branch office as well as the new
service tax refund formula for SEZs
6. Meeting growth and development goals by helping
develop tier 2 and 3 cities, encouraging domestic
adoption of technology, and creating a favorable
environment for repatriation of profits
Tax Policy and Tax Administration
Constitution of the Rangachary Committee to
review Taxation of Development Centres and the IT
Sector
In an effort to bring clarity and transparency into the
taxation of Development Centres and the IT sector,
the Prime Minister constituted a committee under
the former Chairman of the Central Board of Direct
Taxes (CBDT), N. Rangachary, to review and
expedite the required changes. NASSCOM
engaged very closely with the committee,
discussing industry issues and global practices and
making recommendations, with the active support
of the industry. The issues that were raised with the
committee included those related to Transfer
Pricing, Safe Harbour provisions and Direct Taxes,
which focused on denials of legitimate tax
exemptions provided for in the IT Act under various
incentive packages offered by the government.
? Transfer Pricing
NASSCOM was at the forefront requesting for Safe
Harbour notifications and rolling out of an Advance
Pricing Agreement to address uncertainty and
di sputes i n Tr ansf er Pr i ci ng assessments.
Recommendations were made pertaining to Safe
Harbour for the sector, and also for rationalised
assessments that needed to be used to arrive at
Safe Harbour margins. Business models and nature
of R&D services and software development were
detailed, and it was recommended that the profit
split method be avoided.
? Denials of Tax exemptions
The Government of India has in the past offered
several tax incentives for exports under the STPI
scheme, the SEZ Act and the FTP. Contrary to the
provisions made by the government to allow tax
exemptions to the IT sector as an incentive, tax
assessors have been denying previously granted
exemptions after much scrutiny and delay. The
pretext for denial are several from onsite services
being classified as deputation of manpower, to not
acknowledging the importance of Statement of
Works in the hierarchy of agreements, to classifying
THE YEAR IN REVIEW
R&D ser vi ces as di st i nct f r om sof t war e
development, etc.

NASSCOM has been in close contact with the CBDT
(Central Board of Direct Taxes) in all matters related
to Direct Taxes. In addition, for International Tax,
NASSCOM is working closely with the team of DGIT
(Director General of International Taxation) sharing
industry concerns pertaining to arbitrary and
inconsistent Transfer Pricing assessments and the
need for practice guidelines. NASSCOM has also
made recommendations on the essential elements
of rationalised assessments.
Negative List of Services
The industry this year came up with a new negative
list tax regime for service taxes. While the implications
and benefits are yet to be realised, there were
several hiccups related to the rules framed, as the
existing systems migrated. NASSCOM actively
provided inputs to the CBEC (Central Board of Excise
and Customs) on possible difficulties and suggested
changes to be incorporated so that the operations of
BPO, R&D testing services and SEZ operations did not
face difficulties.
Service Tax Refunds
While the new rules on Service Tax were welcome,
legacy issues like delay/rejection of service tax
refunds continued to create problems. NASSCOM
represented the issue on refunds of Service Tax on
input services used for providing output services in
exports. The issue has been causing undue hardship
to exporters for many years. Taking into account the
proposal submitted by NASSCOM, a trade notice was
issued for the NCR region and a regional advisory
group formed in Karnataka to specifically resolve the
deadlock of mounting delays and rejections in
Service Tax refunds. Industry meetings with tax
officials were organised in all the regions and face-to-
face discussions on the issue facilitated by
NASSCOM.
Advisory Groups on International Tax and Indirect tax
The Government had constituted two Advisory
Groups, one on International Tax and another on
indirect tax earlier in the year, after the industry had
raised alarm bells on certain provisions proposed in
the budget. NASSCOM, the only sectoral association,
was invited to be on both the Advisory groups
chaired by the Revenue Secretary. These groups
were largely dormant and following repeated
requests, were activated in December, 2012.
NASSCOM will use this platform to engage with the
government on tax policy and administration.
Multi-level TDS on Packaged Software Distribution

The clarifications issued on the definition of royalty
had direct impact on payments from the sale of
software. NASSCOM, along with software industry
product leaders in India and ISODA (Infotech
Software Dealers Association), took up the issue of
multi-level tax at every stage of the distribution
network and associated cash flow constraints. The
Government recognised the difficulty and issued
clarifications to remove the multi-level TDS. While this
has offered relief, there are implementation issues
that need to be addressed, which are being taken
up with the Tax Policy and Legislation unit of the
Ministry of Finance.
E-commerce
The working group on online payments constituted by
the Ministry of Finance under the Chairmanship of Kiran
Karnik submitted a report identifying issues related to
technology infrastructure and charges for online
payments. Taking note of the lower risk in debit card
transactions as pointed out in the report, the Reserve
Bank of India reduced the MDR (Merchant Discount
Rate) on debit cards by 0.75 per cent for purchases up
to ? 2000, and fixed at 1 per cent for purchases above
that, from the prevailing rates of 2-3 per cent. This has
become effective from September, 2012. Continuing
the initiative in this area, a partnership with IDRBT
(Institute for Development and Research in Banking
Technology), Hyderabad has been proposed and it is
expected that with the participation of banks and the
industry, the online payment processes will be analysed
and made more robust to improve the user experience.
Funding for start-ups

The DeitY (Department of Electronics and Information
Technology), Government of India under its 12th Plan
recommendations and also the draft IT policy is looking
at a fund of ? 1000 crore for small companies.
NASSCOM is working with the DeitY on the specific
modalities of how this funding can be executed.
SEZ ActCurrent operational issues
There are several operational difficulties in SEZs that
companies face from time-to-time. NASSCOM
organised an industry meeting with the Additional
Secretary, Department of Commerce, Government of
I ndi a and s ubs equent l y s ubmi t t ed s ever al
representations to the department highlighting the
concerns and the need for action.
The issue for implementing simplified Softex (Software
export declaration) approvals in SEZ in line with STPI was
discussed for instance. NASSCOM shared the STPI
experience with the Department of Commerce and
with the support of DeitY (Department of Electronics
and Information Technology) vouched for the efficacy
of the new approach. The SEZs have now been asked to
implement it across the country by the RBI.
Industry participation in framing ISO Standards for ITeS /
BPO
On behalf of the Bureau of Indian Standards (BIS),
NASSCOM hosted the first ISO/IEC JTC 1/SC 7 Plenary in
India in 2009 and since then has been offering support
to the India Mirror Committee (IMC) of SC7 (Sub-
Committee Seven) under the JTC 1 (Joint Technical
Committee One) of ISO and the IEC, responsible for the
elaboration of Information Technology standards. SC7 is
involved in Standardisation of processes, supporting
tools and supporting technologies for the engineering
of software products and systems.
As a participating country, India has been actively
involved in framing standards in addition to responding
to specific suggestions. The IMC has been meeting
regularly and industry participation has increased
steadily. The IMC also interacts very closely with the
Indian Standards body and participates in the BIS
meeting of the LITD division in relevant committees. With
the industry attaining global status, NASSCOM has been
involved with the International Standards Organisation
(ISO) and encouraging more and more member
organisations to participate in different Working Groups.
NASSCOM will continue this strategic initiative, enabling
the Indian IT industry to transform into standards setter,
from being a follower.
Labour issues
The IT industry in Karnataka, which had previously been
granted a blanket exemption from the Industrial
Employment (Standing Orders) Act 1946, was asked to
comply with the legislation by December 31, 2012, with
exemptions given on a case-to-case basis. NASSCOM,
in consultation with members, drafted model standing
orders and with the support of the state IT department
requested for their implementation. The draft makes the
model sector specific. It replaces for instance, workers
with employees. NASSCOM has proposed that
companies list out the deviations from the model
standing order in their submissions. While the time given
to IT companies to submit the model standing order has
been now extended to March, 2013 much work remains
to be done in this area.
Approvals for Telecom R&D Services
R&D service providers for telecom have been facing
difficulties in receiving approvals for experimental

licenses and the import of equipment. NASSCOM took
up the issue with the Secretary and the Wireless Advisor
of the Department of Telecommunications. While many
issues remain to be addressed, the Department clarified
that for every additional import request, a fresh
application had to be made. Companies have
benefited from the notice even though it has added to
the cost of operations. The sector is also struggling with
environmental regulations that are applicable on the
import of used equipment and NASSCOM will engage
with the government on these issues in the coming year.
Planning Commission Committee on Angel Investment
and Early Stage Venture Capital
NASSCOM is a member of the Committee on Angel
Investment and Early Stage Venture Capital appointed
by the Planning Commission. The committee, under the
chairmanship of Sunil Mitra, former Revenue Secretary,
Government of India studied the issues in detail and
made wide ranging recommendations in a report that
were related to creating a vibrant ecosystem for
entrepreneurship and angel funding in the country.

Over the years, the focus of NASSCOMs Global
Development Trade (GTD) Programme has been to
engage with a wide variety of domestic and
international stakeholders such as governments,
customers and associations, to create regulatory
frameworks that foster trade with the Indian IT-BPM
industry, position India as a trade partner and promote
global sourcing in emerging markets and verticals.
Under this Programme, NASSCOM has also been
spotlighting Indias edge as an outsourcing destination
and the unmatched value proposition offered by the
countrys IT-BPM service providers. It has been doing so
by reaching out to influencers including legislators,
elected officials, associations, think tanks, academic
institutions, customers, regulators, Indian embassies and
the media. In 2012, NASSCOM continued to strengthen
Indias credentials as a key global IT-BPM hub by
initiating the following activities:
Issues with legislation targeted at the Indian IT Industry
by the US
Numerous bills and amendments have been proposed
in the US that intend to to curb outsourcing to countries
such as India and penalise Indian IT companies by
making them pay more towards US visa costs, thereby
hurting their competitiveness. NASSCOM continues to
work with its alliance partners to thwart legislative
attempts that have negative implications for the Indian
IT industry.
GLOBAL TRADE DEVELOPMENT
Issues of increased visa rejections by the US Consulates
in India
NASSCOM continues to work with the administrative
regime to work out solutions for the problems related
with the adjudication process.
EU-wide ICT (Intra-company transferee) visa/directive
NASSCOM has been working towards an EU-wide ICT
visa. In March, 2012 a NASSCOM led delegation visited
Brussels to meet with key stakeholders to have a
broader adoption of the ICT directive. NASSCOMs
outreach activities to build consensus on this key issue
continues.
Data Security norms of the European Union
NASSCOM and DSCI have been using the window of
opportunity presented by the India-EU FTA negotiations
to get India declared a data-secure country. By rough
estimates, such a step will increase revenues from EU to
the extent of USD 7 billion per annum by way of
increased offshoring and cost savings to companies
leveraging India in their business model.
Issues of restrictions on UK visas
NASSCOM has been working towards a liberalised visa
regime in the UK for technology industries. Until now, its
efforts have kept strict measures at bay such as cap on
visas, etc. for the visa category that is used by the
industry to transfer skilled workers to the UK. NASSCOM is
also contemplating a detailed report that could
highlight contributions of the sector in the broader UK
economy by way of job creations and competitiveness.
Visa issues with Canadian authorities
NASSCOM had made a detailed submission on the visa
problems faced by the industry in Canada, which had
been taken up and addressed through welcome
changes in the countrys visa adjudication process.
NASSCOM also launched its Canada chapter with more
than 17 companies on board and nominated Country
Council members to iron out mobility issues. NASSCOM
continues to steer services side negotiations for India-
Canada FTAs.
Negotiation of a Social Security Agreement (SSA) with
Canada
NASSCOM has been instrumental in concluding
negotiations for an IndoCanada totalisation treaty.
The effective date is yet to be announced. A separate
SSA needs to be signed with the province of Quebec as
it is not covered under part of the SSA.
IndoGerman Totalisation treaty and Immigration issues
The current agreement between Germany and India
allows for exemption to visiting employees (posted
workers) from contributing towards the local social
security system. However, Germany has changed the
interpretation of its immigration law restricting access to
specialist visas by Indian technology workers. Due to
these changes, there are some 5,000 Indian technology
workers who are being denied some benefits of the
India-Germany Social Security Agreement. NASSCOM is
working with the Ministry of Overseas and Indian Affairs
and the Employees' Provident Fund Organisation
(EPFO) to address the issues with the German
authorities.
International Workers norms revised by Employees'
Provident Fund Organisation (EPFO) in India
NASSCOM has been instrumental in sorting out
problems related the treatment of International Workers
and their tax liability with EPFO. There have been many
circulars issued to post NASSCOMs intervention, for
instance, for the taxation of International Workers
treatment, German Certificate of Clearance issues,
amongst others. NASSCOM continues to work closely
with the Ministry of Overseas and Indian Affairs and the
EPFO, ironing out issues related to various totalisation
treaties.
Dealing with visa issues in India
NASSCOM has written to the Ministry of Home Affairs
suggesting the introduction of norms governing visas of
interns and trainers. Suggestions also include improving
the registration process for foreign expatriates.
Mobility issues and FTA negotiations with Australia
NASSCOM has been working very closely with the
Ministry of Commerce to address issues related to the
formal negotiations of the IndiaAustralia FTA. A
detailed submission to the Department of Commerce
was sent on behalf of the industry demanding
liberalisation of visa issues, increase in allowances
permitted to be part of salary and an increase in the
industrys share of the government procurement sector.
Sessions on Exploring Africa for Business Opportunities
These sessions were organised as a part of NASSCOMs
initiative to explore new geographies. Over the past
couple of years, Africa has been one of the faster
growing markets worldwide in terms of adopting ICT
and communication technologies and is becoming
one of the most important markets for the Indian IT
industry. The liberalisation of Africa continues and most
countries have established regulatory bodies to ensure
a fair, competitive and enabling environment. A series
of knowledge session were organised in the cities of
Mumbai, Chennai and Bengaluru in July, 2012 for
member companies.
Sessions on Opportunities in Canada for Indian IT and
BPM industry
Knowledge sessions focusing on the ICT sectors of the
Provinces of Qubec and Ontario were organised in
Mumbai, Bengaluru and Delhi in August, 2012. The
sessions talked about the ICT opportunities in these
regions for business and innovation. Canada has
created a culture of technology innovation through
its people, research and development infrastructure,
knowledge and opportunities. It has more than 30,000
ICT firms that generate over USD 140 billion in revenues.
This coupled with Canadas geographic proximity to
the US, political stability, superior workforce, quality of
life and similar business culture make Canada a
preferred destination for doing business for international
ICT companies.
VISITING INTERNATIONAL DELEGATIONS
Business and Government Delegation from Cologne,
Germany
NASSCOM hosted a high-level business delegation from
the city of Cologne region in Germany. The objective
was to promote our common endeavour to enable
sustainable trade and economic development
between the two countries. The delegation was led by
the Mayor of the City of Cologne, Jrgen Roters and
drew 25 visitors from various companies and the
government.
INDIAN DELEGATIONS GOING OVERSEAS
Delegation to Australia: India as partner country for
CeBIT Australia 2012
India was the partner country for CeBIT Australia 2012
held in Sydney from May 2224, 2012. It was prestigious
to be the partner country and there was a great
opportunity to showcase the strength of India in the IT
sector in Australia and to all the other participating
countries and patrons at the event. The delegation was
led by the Minister of State for Communications and IT,
Sachin Pilot. There were 54 Indian companies and over
90 delegates which made this the largest Indian
contingent to participate at CeBIT Australia. This was an
effort to try and position India and Indian companies as
innovative and entrepreneurial rather than just
outsourcing hubs. The message was about partnership
and about also exploring India as a market.
The inaugural NASSCOM Innovation Student Awards
were presented by Hon. Sachin Pilot, Minister of State in
the Ministry of Communications and Information
Technology, Government of India; Hon Greg Pearce,
Minister of Finance, NSW and Paul Toole, MP and
Parliamentary Secretary to the Deputy Premier and for
Asia-Pacific Trade at the CeBIT ICT Celebration Dinner
on May 23, 2012 at Sydney. The awards were given
under the categories IT Innovation and IT enabled
Business Innovation.
Delegation to Germany
NASSCOM organised a delegation to Cologne,
Germany from June 13-14, 2012. The delegation visited
Germany at the time of the BITKOMNASSCOM
Conference in Cologne. It was also invited to the
Annual Meet of the Indo-German Chamber of
Commerce in Dsseldorf. A significant number of
German companies already doing business or looking
for partnerships with Indian companies were present at
both these events. The key objective of the delegation
was to expose Indian companies to the ICT environment
in Germany, create for them networking opportunities
with companies in Germany and explore business and
M&A avenues.
Delegation to China (Shanghai and Nanjing)
NASSCOM in association with the government of India
organised a business delegation to China (Shanghai
and Nanjing) from September 57, 2012. The delegation
was led by Krishnakumar Natarajan, Vice-Chairman,
NASSCOM and MD and CEO, MindTree. Representing
the Indian government was Dr. Anita Bhatnagar Jain,
Joint Secretary, Department of Electronics and
Information Technology, Ministry of Communications
and Information Technology, Government of India.
There were approximately 15 member companies that
were a part of the delegation. Apart from various
roundtable discussions and one-to-one meetings, the
delegation also participated in the 8th China (Nanjing)
International Software Product and Information Service
Trade Fair. Its key agenda was to have focused
meetings with the Chinese government and industry to
facilitate higher market access for the Indian industry, as
well as reduce non-tariff barriers.
Delegation to Africa (Nigeria, Uganda and Kenya)
NASSCOM organised its third delegation to Africa from
September 1621, 2012. The emphasis of the delegation
was on creating awareness among local companies
about India, identifying potential companies for
partnership and building a long term engagement
programmme. Most Governments in Africa have
committed to use ICT in most of their activities in order to
facilitate rapid socio-economic development.
The delegation visited Nigeria in West Africa and
Uganda and Kenya in East Africa. Nigeria is the second
biggest economy in Africa and the largest in terms of its
population and opportunity. Kenya is the most
aggressive ICT economy in the eastern region with the
government being proactive and willing to invest in the
sector, closely followed by Uganda. In Uganda the
delegation participated in an East African conference
where it met with representative of other countries like
Rwanda, Tanzania and Malawi. The NASSCOM
delegation had representatives of 15 companies and
was led by the President, NASSCOM. The visit provided
delegates with an excellent exposure to the African
continent.
Business delegation to the World Congress on
Information Technology (WCIT), Canada
NASSCOM organised its first ever business delegation to
Canada from October 2225, 2012 led by the President,
NASSCOM. Over the years, WCIT has become the
world's leading information technology gathering,
featuring prominent speakers, leading thinkers, and
business leaders from all over the world. Besides
attending the conference, NASSCOM also took up
issues that affected Indian investments in Canada with
policymakers. NASSCOM additionally launched its
Canada Chapter with almost 20 members, which
included Indian, global and Canadian companies.
MoUs SIGNED
MoU with Belarus HTP (Belarus High Tech Park)
NASSCOM signed an MoU with the Belarus HTP. The HTP is
one of the leaders among innovative IT clusters in
Central and Eastern Europe. The Belarusian software
services sector has been developing at a rapid pace.
The country's reputation for scientific and IT excellence,
complemented by the competitive labour market has
attracted the interest of numerous IT-intensive
companies.
MoU with BPAP (Business Processing Association of the
Philippines)
On the occasion of the visit of the Vice President of
Philippines, H.E. Jejomar Binay, BPAP and NASSCOM
revisited the MoU signed in 2006 to promote
development and growth of the global IT-BPM industry
by rendering mutual assistance and co-operation.
Some of the points included in the 2012 MoU are as
follows:
1. Conducting a joint study to show the positive
impact that outsourcing has on the respective
economies of India and the Philippines and the rest
of the world; and also how it has created value in
alternate business models by delivering innovation,
bui l di ng capabi l i ti es, and dri vi ng process
excellence.
2. Working together for the development and sharing
of world-class management practices, a code of
conduct, and quality standards to ensure growth
and global competitiveness of their respective
members.

3. Creating a Joint Positive Impact Campaign which
helps to create a positive image of BPM as an
aspirational career choice.
REPORTS
The IT-BPO sector in India: Strategic Review 2012
The report reviewed various aspects of the Indian IT-BPO
sector performance, providing details on service-line
trends, assessing the key components of Indias value
proposition and providing a projected outlook for the
global and Indian IT-BPO sector.
Deconstructing the Cloud: The New Growth Frontier for
the Indian IT-BPO sector
The report tracked the Cloud opportunity for the
industry across existing service lines, articulating what
service providers must do to remain competitive in the
new order.
Indias Tech Industry in the US
A first-of-its-kind report, Indias Tech industry in the US
quantified the benefits that India based IT-BPM firms
investing in the US were bringing to that country.
Innovation Report 2012: Enhancing Indias Value
Proposition through Innovation and Transformation
This report used a case-study centric approach to
understand the drivers and transformational impact of
innovation and defined the way forward for the IT-BPM
industry.
RESEARCH
INDUSTRY INSIGHTS
Quarterly Industry Reviews
These reports provided a regular, in-depth analysis of
the IT-BPM industry to NASSCOM member companies.
The reports covered key parameters and insights on the
sector performance and the global outsourcing
landscape. The analysis covered the top 10-15 public
listed companies, and provided an overview of the
state of the industry on a quarterly basis.
Hub and Spoke Operating Model
The Whitepaper provided a complete understanding of
the evolution of the hub and spoke model in the global
sourcing industry, its key characteristics and benefits
and the factors critical to its success.
Cost Competitiveness of Global In-house Centres
(GICs)
This study covered the following dimensions:
State of the GIC model with growth and adoption
trends
The current cost savings of GICstaking an
operating cost and total cost of ownership (TCO)
view
Sustainability of the cost savings of GICs and the
impact of wage inflation and exchange rate
fluctuations on these firms
Additional operational levers available to GICs to
further optimise costs
GlC Conclave 2012: Co-Creating Value
This report covered the changes that GICs in India have
undergone, and the way forward for them.
Re-aligning the compass: Location strategy for Global
In-house Centres
This Whitepaper on the strategy for location assessment
of GICs aimed to provide a consultative approach to
location selection by these firms. The idea was to offer
them insights on key business imperatives throughout
the sourcing lifecycle in order to deliver business results.
Union Budget Proposals 2012-13
NASSCOM presents its Budget Wish list to the
government every year, with a view to creating a policy
and institutional environment that is conducive for
doing business in India. The budget proposals have
addressed many issues around transfer pricing and
service tax refunds.
Value AdditionToo Big an Opportunity to Miss
This report dissected key value addition areas and
showcased case studies of successful value addition by
GICs based in India. In this way, it provided a complete
perspective on the extent of value addition currently
offered by select GICs, and their road map ahead.
The OSPD Industry in IndiaDelivering Competitive
Differentiators
The report highlighted and substantiated with case
studies the evolution of the OSPD (Offshore Software
Product Development) segment in India, It discussed its
current market size, demand-supply drivers, pricing
models, impact of emerging technologies, growth
strategies and the challenges it faced.
Alternative Business Model
This brief research paper explored the need for
Alternative Business Models, how to choose the right
markets for these models and how to build winning
models, in addition to illustrated case examples.
The Cust om Appl i cat i on Devel opment and
Maintenance Market
This report provided a comprehensive deep dive
analysis of the state of the application development
and maintenance/management market. It presented
the evol uti on of CADM (Custom Appl i cati on
Development and Maintenance) as a service line,
spotlighting transformative CADM engagements across
key markets by leading IT-BPM organisations.
Indias IS Outsourcing Market: Adapting to Megatrends
Reinventing Business
The report focused on the market size, emerging growth
opportunities and competitive landscape, and
proposals for winning in the global and local markets.
Rel evant case studi es hi ghl i ghted the val ue
propositions offered by service providers, while focusing
on shifting customer needs and preferences, the
impact of disruptive technologies and the changing
competitive landscape. The study also provided insights
on how companies could adapt their strategies,
business and operating models to the rapidly changing
market dynamics.
An Overview of the Retail Market: Analysing
Opportunities
This report provided a comprehensive deep dive
analysis on the global retail industry from a demand
(retailers) and supply (IT-BPM service providers)
perspective. It offered a detailed assessment and
analysis of how technology players were transforming
retail operations for global retailers and the key
opportunity areas for IT-BPM players such as SCM
optimisation and legacy modernisation across the retail
value chain.
Big Data: The Next Big thing
The report highlighted the opportunity in offering
services around Big Data implementation and analytics
across industries. It also highlighted Indias play in the Big
Data space, the current market size and future
projections and key trends within the industry.
Verticalisation: Industry evolution for a better value
proposition
This report provided a comprehensive understanding of
the need for verticalisation within the IT-BPM industry. It
provided an assessment of the extent of verticalisation
in the industry, key trends, and major benefits derived
from verticalisation. The case studies highlighted
successful verticalisation efforts and the key learnings
from them. It also presented a detailed look at the
evolution of verticalisation and factors industry players
needed to consider while creating a sustainable
verticalised structure.
Marketing Analytics: An opportunity for India to lead
The study highlighted the pivotal role of Marketing
Analytics and the opportunities, challenges and future
trends associated with it for Indian service providers.
Global ER&D: Indias Maturing Ecosystem
The report traced the growth of the global ER&D market
over 2010-2012 and provided a detailed analysis of
evolving trends across 11 key verticals Aerospace,
Automotive, Computer Systems, Consumer Electronics,
Construction, Energy, Heavy Machinery, Industrial
Automation, Medical Devices, Semiconductors and
Telecom. It also analysed the drivers of the global
offshoring opportunity (over 2011-2020) and charted
Indias ER&D growth both in the exports and domestic
market over this period.
Business Process Management: Indias Success Story
The report highlighted the future roadmap for the
industry and its transformation from piecemeal
out sour ci ng t o compl et e busi ness pr ocess
management solutions (Rebranding from BPO to BPM).
It also spoke about how the new era of BPM would drive
service providers towards building deep expertise and
achieve business excellence.
BEST PRACTICES
The Indian IT-BPO Industry: New Normal for HR
This Whitepaper put forth a set of best practices and
identified the next practices that would serve as
industry standards, going forward. The endeavour was
to identify a set of themes, based on insights garnered
through the NASSCOM Exemplary Talent (NExT)
Practices Awards 2012, and highlight relevant practices
that would serve as guidelines for the rest of the HR
industry.

EMERGING MARKETS
Emerging Markets Series: Latin America and the
Caribbean (LAC)
The report analysed the LAC region, highlighting the
landscape, opportunities and challenges it offered to
the IT-BPM sector. It also identified certain key action
items for respective governments and industry to
encourage investments and growth in the sector.

NASSCOM EMERGEOUT ConclaveKolkata
The 9th edition of the EMERGEOUT Conclave was held in
Kolkata on January 12, 2012. The theme of the conclave
was Sustain Your Business, which focused on
customers, empl oyees and competi tors. The
conference drew participation from over 160 delegates
representing 74 companies, and 27 speakers.
The EMERGE East showcase identified and honoured
emerging IT companies of the Eastern region that were
redefining the benchmark of excellence for the next
generation of SMEs. A pre-EMERGEOUT workshop on
Making the sales process more predictable,
sustainable and high performance was held on
January 11, 2012. It drew participation from 42
participants representing 30 companies.
NASSCOM India Leadership Forum
The 20th edition of NASSCOMs flagship eventthe
India Leadership Forum 2012 was held in Mumbai from
February 14-16, 2012. It was centred around the theme
of Hyper Specialisation. During 2012, the Forum set
new benchmarks in terms of exposing the industry to
thought leaders. Delegates participated in break away
sessions like Master Classes, Idea Incubators, and
Gurukul, which addressed the specific needs and issues
related to the sector. The conclave drew a healthy mix
of industry and non-industry leaders, academicians,
EVENTS
futurists, motivational speakers and celebrity speakers.
Over 120 speakers addressed more than 45 sessions and
1, 500 del egates. The conf er ence al so had
representation from more than 25 countries.
The following awards were also held during the
conference:
Innovation Awards the 8th edition of the awards
recognised companies that have made innovation
a part of their organisational DNA, and used the
innovation engine to reinvent their processes,
marketing and product development strategies.
Global Leadership Awards the 8th edition of the
awards recognised leaders for their endeavours in
building business excellence and technology
leadership
NASSCOM GIC Conclave
The second edition of the GIC conclave was held in
Delhi from March 20-21, 2012. The two-day conclave
was centred around the theme of Co-creating Value.
Three studies on the GIC landscape of India were
released on the sidelines of the conference and
included the following:
Cost Competitiveness of Global In-house Centres
(GICs)
Strategy for location assessment
Unlocking the full potential of GICsStatus update
and emer gi ng f i ndi ngs f r om oper at i ons
benchmarking
The conclave featured talks by 45 speakers and drew
over 450 delegates.
SURGE
A one-day conference for emerging companies was
organised in Chennai on June 26, 2012. It was designed
to help aspiring enterprises, particularly small and
medium businesses to grow faster and move ahead of
competition. The conference provided an opportunity
for user organisations to meet with peers, experts and
service providers. It featured more than 25 speakers and
was attended by around 150 delegates.
NASSCOM HR Summit
The 9th edition of the annual HR Summit was held in
Chennai on July 25-26, 2012. The theme of the summit
was Find, Train and Retain Future Ready Leaders. The
summit had special sessions focused around topics such
as Talent development, Occupational Standards,
Minimising Human Capital Risks, Diversity and
Rebranding of BPO. It featured more than 50 speakers
was attended by over 550 delegates.
To recognise the efforts and commitment of
organisations towards implementing industry best-
practices, NASSCOM announced the winners of the
NASSCOM EXemplary Talent (NExT) Practices Awards
2012 at the Summit.

NASSCOM EMERGEOUT ConclaveGurgaon
The Emergeout Conclave was held in Gurgaon on
August 8, 2012. It was a heady mix of interesting
keynotes, panel discussions, side conversations and
interactions between a very large set of new
companies. The conclave featured over 40 speakers
and drew over 450 delegates. The third series of the
AppFAME contest was also held during the conclave,
where companies building interesting applications on
the mobile and tablet platforms showcased their
offerings. Emerge 50 as a programme has been running
since 2009, and this year seven companies that had
crossed the Emerge milestone of Rs. 50 crore were
felicitated at the conclave.
Cloud and Mobility Summit
The Cloud and Mobility Summit was held in Bengaluru on
August 21, 2012. The theme of the summit was Enabling
business value through emerging technologies. It drew
healthy participation from smaller and mid-tier
companies experimenting or expanding into the Cloud
and the mobility space. The conclave featured more
than 45 speakers and was attended by over 300
delegates.
NASSCOM BPO Strategy Summit
The 11th edition of the annual BPO Strategy Summit was
held in Gurgaon from September 5-6, 2012. The theme
of the Summit was The BPO Story: Pains and Gains of
Remodeling/Reinventing. On the sidelines of the
summit, the following three reports were also released:
Big Data: The Next Big thing
Verticalisation: Industry evolution for a better value
proposition
Marketing Analytics: An opportunity for India to lead
The summit featured talks by over 55 speakers and
drew 450 delegates.
NASSCOM Engineering Summit
The Engineering Summit 2012 was held in Pune on
September 27-28, 2012 based on the theme
Engineering Innovations for a Better World. The summit
had over 400 delegates and more than 35 speakers. A
report titled: Global ER&D: Indias Maturing Ecosystem
was also released on the sidelines of the conference.
NASSCOM EMERGEOUT ConclavePune
The Emergeout Conclave was hosted for the first time in
Pune on October 12, 2012. The conclave was supported
by other associations like SEAP, Pune Tech, SME Start-up
club and TiE Pune. 20 start-up companies had an
opportunity to present their story at the VC roundtable
session held at the conclave. The AppFAME contest was
also organised during the conference, where
companies building interesting mobile applications
showcased their products. The conclave was attended
by more than 100 delegates and drew participation
from around 120 companies. Almost 90 percent of these
companies belonged to the start-up and SME
categories and were working in the areas of product
development, services, mobility and the gaming
applications.
NASSCOM Game Developers Conference
The Game Developers Conference was held in Pune
on November 2-3, 2012 and centred around the theme:
Rise of the Indies. The conference was attended by
CXOs of gaming organisations and a large number of
games developers. It brought together some of the best
brains from the gaming fraternity to share knowledge,
network and showcase their studios. The event drew
over 800 delegates, who included representatives of
gaming companies and the IT industry. The first edition
of India's Game Directory was also released during the
conference.
NASSCOM Product Conclave
The 9th edition of the annual Product Conclave held in
Bengaluru on November 7-8, 2012 brought together the
product ecosystem of India. It drew over 1,400
delegates and featured 129 speakers. The sessions
included panel discussions, workshops, product
launches, CIO showcase sessions and pitches to buyers
and investors.
The NASSCOM Emerge 50 Awards programme
annually identifies, showcases and supports the top 50
high-potential emerging companies that are redefining
the benchmarks of excellence for the IT industry. The
winners of the Emerge League of 10 (top 10 product
startups) were spotlighted and felicitated on the first
day of the Conclave.
The IP4Biz Enterprise Software Spotlight was held on the
second day of the conclave, where five product
companies presented to a panel of CIOs and received
feedback on their products. This gave them an
opportunity to learn about how they could better
position their products and a follow an improved
approach.
FORUMS
BUSINESS PROCESS MANAGEMENT (BPM)
Transforming from Business Process Outsourcing (BPO)
to Business Process Management (BPM)
The Business Process Outsourcing industry in India
continues to remain strong and vibrant despite being
impacted by the recent economic gridlock. It has been
rapidly transforming itself from business process
outsourcing to business process management; which is
the single most critical factor that has helped it buck the
global trend and maintain its leadership position across
the globe. The industry has been able to successfully
position itself as a partner to customers and changed
the way service is being delivered, thereby creating a
broader impact on clients.
Industry led research study on Perception of the BPM
Industry by diverse stakeholders
The Business Process Management (BPM) industry has
performed admirably well in the last decade. This
growth and changing landscape has also brought
about a change in the employee profile in the last few
years. The industry today employs an extremely diverse
employee profile. This has led to the need for the sector
to reposition its attractiveness to all stakeholders.
The BPM Forum has taken up the initiative to assess the
perception held by various stakeholders on the BPM
industry and position it appropriately to them.
Accordingly, the forum has conducted an industry wide
study to:
Evaluate the key draws of the BPM industry for
employees joining the sector as well as the drivers of
attrition
Understand and evaluate Brand BPM among
- Employee experience groups in companies
- Academia
- S t ak ehol der s wi t hi n t he s oci al eco-
systemparents, family members, media,
recruitment agencies and government
Special focus on Women Security
NASSCOM has been conducting several sessions for
member organisations and other stakeholders,
regarding the sharing of best practices on women
safety. The aim has been to help them re-enforce a
secure work environment conducive for women
employees.
BPO ISO standards Development
The work on drafting the standards for BPO companies is
in progress.
EMERGE-PRODUCT FORUM

EMERGE Communityhttp://www.communities.nass
com.in
The EMERGE Community website is a private meeting
place where NASSCOM members interact and work
together with each other. The objective of the
Community is to help senior management/thought
leaders of SME organisations exchange ideas, learn
from other decision and opinion makers and use the key
takeaways to improve their businesses. There are over
4,000 Group Members who help facilitate partnerships.
Launch of the Technology/Knowledge Worker Health
Plan targeted at small and medium enterprises
NASSCOM enter ed i nto a Memor andum of
Understanding (MoU) with the Oriental Insurance Co.
Ltd. to introduce a common health insurance
programme, called the Technology/Knowledge
Worker Health Plan, for its members. The programme
has been created after widespread consultation with
NASSCOM members and is based on their needs and
challenges.
The key objectives of the programme are to provide a
comprehensive, flexible and affordable health
insurance cover for employees of the IT sector. The plan
is particularly aimed at small and medium companies,
bringing technology into the domain of health
insurance management. The plan provides a single
window approach, empowering the customer to
make informed choices. Its advantages include better
benefits, greater flexibility, lower premiums, better
predictability, and end-to-end support. More than 100
companies have signed up for this plan.
Fridays 2.0 sessions on Organisational Growth through
Personal Branding
These sessions were held in Bengaluru on April 13, 2012
and in Pune on May 3, 2012. The objective of the sessions
was to understand how an organisation could build a
strong brand and what the various ways for individuals
to create visibility for themselves, which in turn would
help enhance the brand image of the organisation.
Several SMEs and medi um scal e compani es
participated in this session as it was relevant to them and
greatly appreciated its content.

First series of Mentoring Session in Nagpur
The first series of Mentoring Session was held in Nagpur
on June 21, 2012. The focus of the Mentorship Sessions is
to help the leadership of companies to develop a keen
sense of what needs to be done to take the business
model to the next level. The session was on Talent
Spotting and Employee Engagement and was
supported by the VED (Vi darbha Economi c
Development) Council and VASE (the Vidarbha
Association of Software Exporters).
Fridays 2.0 session on Linking Diversity to Bottom Line
The session was held in Bengaluru on September 14,
2012 and explained how a diversity agenda could be
linked to the business objectives in a manner that the
organisational stakeholders joined the journey. The
session explained the dimensions to be included while
defining the inclusivity agenda and how the agenda
could be linked to business goals and metrics using a
stakeholder mapping principle. Using the stakeholder
mapping model, the session further explained how
organisations could go beyond headcount as a
metric and link measurements to business goals. Lastly,
the session highlighted the tips and tricks that could be
used in inclusivity implementations across various
companies. The session drew participation from 70
people representing 45 companies.
IP4Biz Launch at Interop 2012
IP4Biz is a showcase platform for Made-in-India Software
Products that are designed for enterprise users. This new
initiative was launched formally at the Interop event in
Mumbai on October 10, 2012.

Participation in the NASSCOMBITKOM seminar held in
Cologne, Germany
A delegation from the Indian Engineering industry
participated in the NASSCOMBITKOM seminar held in
Cologne, Germany. The event was attended by the
representatives of over 17 India based IT companies
offering Engineering solutions based in Germany. The
delegation was led by N. Chandrasekaran, Chairman,
NASSCOM and CEO and Managing Director, TCS, and
Ravi Pandit, Chair, NASSCOM Engineering Forum.

Creation of Special Interest Group for Telecom,
Construction and Heavy Engineering and Auto verticals

A Special Interest Group (SIG) was created to focus on
the Auto, Telecom and Construction and Heavy
Engineering segments. The SIG will work to identify
vertical specific opportunities and challenges, and
ENGINEERING SERVICES FORUM
promote industry best practices. It will also examine the
key drivers, work on the talent needs and identify the
government interfaces that will be required.
Regional Chapters of Engineering Services Forum
The Regional Chapters of the Forum help in
propagating the vision of the forum and the growth of
the segment. Regional chapters have been created at
Bengaluru, Chennai, Delhi-NCR, Hyderabad, Mumbai
and Pune.
White papers
To create awareness about the emerging standards
among the ecosystem of Indian Engineering and
Design service providers, manufacturers, academia
and other third party organisations, NASSCOMs
Engineering Forum at NASSCOM prepared white
papers on the following:
Leveraging the CMMI framework for Engineering
Services
Standards for the Automobile segment
Standards for the Construction and Heavy
Engineering sector
Engineering Talent Council
The focus of the Engineering Talent Council is to define
curriculum and engagement interventions in colleges
to create a pool of engineering students that are
relevant for the industry. The council is aligning its
programme with the Sector Skill Council of NSDC
(National Skills Development Corporation).
Game developer meet-ups
The Gaming Forum has five active city chaptersin
Mu mbai , De l h i , Hy de r abad, P u n e an d
Bengaluruwhich hosted developer meet-ups during
the year. Various workshops were conducted on the
technical aspects of gaming across these cities to bring
together gaming organisations and gaming enthusiasts
to share their experiences. These meet-ups also helped
organisations to share their best practices for the benefit
of the gaming sector at large.
Forums inaugural meet-up at Ahmedabad
The Gaming Forum had its inaugural meet-up at
Ahmedabad on September 15, 2012. In the past, there
were not many opportunities for either gaming
companies or enthusiasts to come together and share
their experiences. This platform was specially designed
to act as a bridge, bringing the community closer to
GAMING FORUM
those integral to making their careers in the industry. It
also facilitated interactions between upcoming gamers
and key gaming companies in India. The event was
attended by 50 game developers from the Gujarat
Technological University and other private Engineering
colleges. It was was hosted by the Department of
Science and Technology, Government of Gujarat.
BlackBerrys Got-Game Port-a-Thon series launched in
association with NASSCOMs Gaming Forum
NASSCOMs Gaming Forum was exclusively chosen by
BlackBerry to jointly launch its thrilling challenge for
game developers across different cities in India. The
Got Game Port-a-Thon, a series of live events in various
cities of the Asia Pacific region was rolled out by
BlackBerry in association with NASSCOMs Gaming
Forum in Hyderabad on December 12, 2012 and
Mumbai on December 14, 2012. The aim of the contest
was to encourage creative games organisations to port
their applications to the new BlackBerry 10 platform
and receive exciting awards.
GIC FORUM
The GIC Forum held meetings throughout the year, with
companies sharing their success stories with member
organisations. The GIC Fforum helps business leaders to
interact informally and share thoughts, ideas, issues and
market trends with the aim idea of making each of them
more effective in performing their ever- changing,
dynamic and demanding roles. The Forum also held
discussions around goals, vision, challenges and
opportunities for GICs in India.
Exclusive CEO roundtable sessions were organised for
GIC leaders in India, enabling them to key leadership in
India from GICs to share their thoughts and experiences
on:
What makes a GIC successful
How can GICs influence innovation in their parents
How GICs can add value and create positive impact
on to the growth/profitability of their parent
organisations
Value Addition Framework for GICs
The Forum also worked through the year s on the Value
addition framework which will help:
a) Member organisations in scaling up operations and
moving up the value chain with a ready framework
b) Sharing of best practices
Sessi ons were had been arranged where
organisations talked about shared their value
addition storiesy with other organisations and held
interactive discussions with them were held.
GIC HR sub-group
The GIC HR sub-group focuses on leadership
development, mentoring, attracting talent, knowledge
transfer, talent development and talent retention.
Workshops were held during 2012 to provide member
companies with insights on give an insight into how
important it was for organisations to is for an
organisation to align their talent practices with their
business model imperatives and how they could to
establish meaningful talent acquisition, development,
and retention strategies that were is absolutely in tune
with their an organisations geographic, functional, and
business realities.
GIC Chapters
The GIC chapters are present in Bengaluru, Chennai,
Delhi-NCR, Hyderabad, Mumbai and Pune. Each of the
Chapter has a Chairperson to drive the engagement
amongst the members, to structure the common
challenges to be addressed and address any other
local operational challenges.
Session on Integrating Agile Practices with a Global
Delivery Model
The session was held in Hyderabad on June 21, 2012.
Heitor Roriz Filho, world renowned Agile subject matter
expert and coach from Brazil was the keynote speaker.
In this session experts shared their experiences
regarding implementing Agile in a global delivery
context for a wide range of engagements. Post the
session, there was a panel discussion with industry
leaders chaired by Vishal Sharma, Director, Deloitte
Consulting India. The half-day session was attended by
more than 130 delegates. The participants gained a
comprehensive understanding of the best practices
followed by successful practitioners.
Session on IT Governance and Information Security
The session was held in Hyderabad on September 27,
2012 and introduced to attendees the concepts of
information security governance and security
programmes and how they could be deployed within
any environment. Speakers at the session talked about
how Information was an organisations most important
asset and needed to be appropriately protected. They
highlighted that although governance and security
programmes were actively discussed, not many
organisations or security professionals fully understand
them and the relationship between these two
QUALITY FORUM
concepts. The session was attended by more than 80
participants including CXOs/Top Management, Quality
Heads, Software Engineers, Project Managers and
Project Leaders. The session was followed by a panel
discussion with industry members.
Workshop on Agility in Technology
NASSCOM partnered with the India Scrum Enthusiasts
Community (ISEC) to conduct a workshop on Agility in
Technology: A conference on Agile Engineering
Practices. ISEC provides a common platform to the
Scrum and Agile communities across India for
knowledge and experience sharing and networking.
The workshop held in Hyderabad on November 3, 2012
discussed the benefits of Agility and technology while
focusing on the latest trends in technology for Agile
teams. The session also attempted to address the
challenges faced by developers, test engineers,
engineering managers and architects in their deliveries.
It was attended by 45 participants including Project
Managers, Coaches, ISDs, Entrepreneurs, Marketing
Teams and Developers.
IMS (Infrastructure Management Services) Apex
Committee
The Apex group of IMS leaders helps in formulating
industry initiatives for sustainable growth. The existing
steering group will continue to function as it is and the
Apex CEO committee will share the larger thought
process for strategising.
IMS Talent Development Council
The Talent Development Council is working on creating
curriculum for training and generating a workforce for
IMS. Steering committee meetings were held that were
attended by the industry, academic institutions and
third-party service providers to address the talent and
skills requirements for the IMS industry. The council is
working to create a standard test engine to assesses
suitable candidates for the sector and identify their
potential.
Regional Chapters
Regional chapters have been working to bring together
the community for sharing of best practices, which in
turn are helping address the challenges.
Session on Adopting CloudStrategies, Risks and
Experiences
The session was held on July 13, 2012 in Hyderabad and
REMOTE INFRASTRUCTURE MANAGEMENT (RIM)
FORUM
provided an overview of the NASSCOMDeloitte report
on Cloud: The New Growth Frontier for the Indian IT-BPO
Sector. The session was followed by two panel
discussions on:
Adopting Cloud: Building capabilities and
strategies
Assessing the risks in cloud computing
The event help build a clear understanding of the Cloud
while discussing how businesses could leverage its
benefits by controlling the risks. The event was attended
by 150 people.
Sessions on Generation Impact on Key People
Processes
Understanding the multi-generation workforce today is
becoming a key focus for corporates, that now have
people from different generations working together. In
this context, NASSCOM and CGI India have conducted
a research on Generational Impact on key people
processesLearning, Engagement and Performance,
to fuel the dialogue on how different generations
respond to workplace motivations. The roundtable
sessions were held on June 21, 2012 in Mumbai and June
22, 2012 in Pune. They created awareness about how
different generations responded to workplace
motivations and whether systems or policies were
needed to manage each generation differently.
Cultural Roundtable
Closed door roundtable discussions were held In Delhi
and Chennai on June 26 and 27, 2012 on the issue of
Cultural Diversity in the IT and BPM industry in the Indian
context. The roundtable threw light on how
organisations perceived cultural diversity.
Workshop on 5 Winning Ideas for GenderBalancing
your workplace
The workshop was held on August 28, 2012 in
Hyderabad. It consisted of a two-hour session with
interactive role plays and case studies on implementing
new initiatives and fine tuning existing practices for a
successful Gender Diversity Programme. The session
focused on the concept of sustainable careers, the
importance of career enablers and the top five career
enablers that would help in attracting and retaining
more women in the workplace.
Online session on Linking diversity to bottom line
The session held on October 4, 2012 in Chennai and
Hyderabad provided attendees insights on the
INITIATIVES
DIVERSITY AND INCLUSIVITY INITIATIVE
dimensions to be included while defining an inclusivity
agenda and explained in practical terms how the
agenda could be linked to business goals and metrics
using a stakeholder mapping principle. The session drew
20 attendees who gave good feedback about the
session.
Project LeadLeadership Development Series for
Women in Technology
NASSCOM, in collaboration with TalentSprint, launched
a programme called Project Lead, under the aegis of its
Diversity and Inclusion initiative. The aim of the
programme is to help build of a pipeline of women
leaders and equip them with strategies to negotiate in
the existing competitive environment, while remaining
simultaneously collaborative. Project Lead is aimed at
women managers in the IT industry with around eight
years of working experience, who have moved from
individual contributor roles to the management of large
global teams. A special session was hosted by
NASSCOM under this programme on December 14,
2012 i n Hyderabad. The attendees acti vel y
participated in the discussion on Decoding the X-
Factor in Leadership Development.
NASSCOM IT User Awards
Developing the domestic IT market is a key focus area
for NASSCOM. One of NASSCOMs important initiatives
for promoting IT in the domestic market is the annual
NASSCOM IT User Awards programme. The awards
create a catalytic impact by recognising the leaders in
IT adoption, within different vertical segments. The
awards acknowl edge enterpri ses whi ch have
successfully leveraged information technology to
deliver significant business value to their customers and
stakeholders. These awards have now become a
definitive benchmark for felicitating exemplary
adoption of Information technology by enterprises in
India.
The eighth edition of the IT User awards was held in
Mumbai on March 27, 2012 in partnership with Frost &
Sullivan and CNBC TV 18. The theme of the awards was
IT as a strategic lever enabling business growth and
customer service. The awards ceremony was presided
over by Sachin Pilot, Minister of State, Communications
and Information Technology and Prakash Bakshi,
Chairman, NABARD, the Guest of Honour. The awards
ceremony was attended by more than 200 CIOs of
leading enterprises, and industry leaders.
DOMESTIC MARKET, E-GOVERNANCE INITIATIVES
Regional Consultation Workshops
The Department of I nformati on Technol ogy,
Government of India in partnership with NASSCOM has
been organising a series of Regional Consultation
Workshops since September, 2010 for all States and
Union Territories. These workshops are being held under
the banner of Citizen-Centric e-GovernmentSetting
the Priorities for the Decade Ahead. The state level
workshops will be held at 50 locations. Workshops were
held in ten locations in 2012, covering several parts of
the country including Guwahati, Imphal, Kohima,
Aizwal, Surat, Shillong, Raipur, Bhopal, Jabalpur and Port
Blair. Out of the 50 workshops a total of 21 workshops
have already been organised.
The objective of these workshops is to bring Senior
Decision Makers and Stakeholders of the National e-
Governance Programme, State Government
Leadership, e-Governance Consultants, Technology
Partners, Implementing Agencies and e-Governance
Heads to a common discussion platform. The state level
workshops have created a platform for a deeper
dialogue and helped showcase the best practices and
solutions that address issues and challenges and help
accelerate e-Governance adoption in the country.
HR Policy for e-Governance
Recognising the need for specialised skill sets and
internal capacity to manage large Mission Mode NeGP
Projects, the Prime Ministers Apex Committee on e-
Governance constituted an Expert Committee under
the chairmanship of Nandan Nilekani in March 2012.
NASSCOM engaged and worked closely with the
Department of Electronics and Information Technology
(DeitY) on the development of the policy. NASSCOM
had also organised several stakeholder consultations
with e-Governance Heads of various central and state
government projects, as well as industry members
implementing these projects to develop the final
recommendations.
Technical Standards for Interoperability Framework for
e-Governance in India
NASSCOM has been driving the engagement of the
industry in focus group discussions with the Department
of Electronics and Information Technology (DeitY) and
National Informatics Centre (NIC) on the Technical
Standards for an Interoperability Framework for e-
Governance in India.
Initiatives in Policy Advocacy and Promotion of Cloud
Based services
The Ministry of Communication and Information
Technology has set up a Cloud Working Group chaired
by S. Gopalakrishnan, Co-Founder and Executive Co-
Chairman, Infosys. NASSCOM and DSCI are actively
working with this group which has members from the
Department of Electronics and Information Technology
(DeitY), different ministries of the central Government
and RBI. The working group is chartered with
developing a double- pronged strategy for growing
India as a hub for Cloud services globally, and driving
adoption of the Cloud in India across various customer
segments.
IT-ITeS Sector Skills Council
NASSCOM. in partnership with the National Skill
Development Council (NSDC) has sought and been
formally approved as the IT-ITeS Sector Skills Council of
India. The IT-ITeS Sector Skills Council (SSC) aims to:
Fulfil industry sector talent needs for quality and
quantity to enable a sustainable pipeline that is
industry ready
Research l abour market i nformati on and
intelligence to provide industry with accurate real
time inputs to assist in planning and delivery of
training.
Provide certification information and access to all
stakeholders in this ecosystem, thus reducing skill
gaps and shortages
Develop a delivery mechanism for industry relevant
training with respect to occupations identified in
career paths
Set up standards to bring global best practices into
the industry
Development of NOS (National Occupational
Standards) across verticals in the IT-BPM industry
Occupational Standards (OS) are performance
standards that individuals must achieve when carrying
out functions in the workplace, together with
specifications of the underpinning knowledge and
understanding. OS describe what an individual needs
to do, know and understand in order to carry out a
particular job role or function. Globally, OS act as a
foundation for skills development initiatives for industries
and academia. In India, the various SSCs are in the
process of creating OS for the respective industries they
represent.
Organisations can use Occupational Standards to gain
business benefits. Some of the business benefits that are
delivered by Occupational Standards are: increase in
EDUCATION INITIATIVE
business productivity, selection and recruitment,
training and development and standardisation.
Labour/Workforce Market Informati on System
(LMIS/WFMIS)
Labour/Workforce Market Informati on System,
commonly known as LMIS/WFMIS, is a platform for
manpower management that also has the ability to
collect, process, analyse, and disseminate labour
market information. LMIS/WFMIS acts as one single
source of all information available on the workforce.
Information therein must be relevant across the industry,
trade, geography, and timelines, covering information
on the necessary skills, education, and occupations in
the industry sector. LMIS/WFMIS needs to support
informed decision making, by providing research
authenticated reliable workforce market information to
the stakeholders.
The IT-ITeS Sector Skills Council NASSCOM (SSC) intends
to launch initiatives and pioneer models for scaling
quality capacity, address the workforce market needs,
and provide information in a centralised database. A
systemic approach to change and management of the
same is advocated for long term sustainability.
The SSC plans to provide the quantitative and the
qualitative information and intelligence on the labour
market using the LMIS/WFMIS portal, which will be used
for the some of the following purposes:
Conceptualise and develop a framework that
encapsulates information about the different facets
of the labour market
Scope and publish Demand-Supply market
intelligence regarding requirements at all levels and
sectors. Create a single source of all information
available on workforce/labour market across the IT-
ITeS industry
Provide the single source of information as a
common window for all information on the
workforce/l abour market to the di fferent
stakeholders, which can include government,
employers, job seekers/employed, educational
and training institutions, and industry associations
BPO Career Guide
The BPO Career Guide has been helping readers
understand the basics/fundamentals of the BPO
industry. The next version of the BPO Career Guide will
include KPO content, short video documentaries and
case studies from companies.
Employability assessment and impact analysis of skills
development
NAC (NASSCOM Assessment of Competence) and
NAC-Tech are for facilitating Entry Level Employment
for the Technology and BPM industry by assessing the
skills and competencies of students. These tests measure
the efficacy/impact of academic programmes and
have been conducted across the country. Various
state governments have been keen on taking these
initiatives forward in their respective states.
Foundation Skills in IT (FSIT)For IT Services
The IT Skills Development Council has supported the
NASSCOMMHRD FSIT course. This is the revamped
Finishing School programme launched in partnership
with the MHRD (Ministry of Human Resource and
Development) for off-campus students in select
institutes. The FSIT is an add-on programme spread over
nine modules in an Outcomes Based Format (OBF). The
FSIT Curricula Guidelines in OBF have been developed
and published for all stakeholders. FSIT Courseware,
consisting of the FSIT Trainer Guide and Student
Handbooks have been developed and published. The
Faculty Development programmes (FDPs) for FSIT have
been initiated in various states. The FSIT has been
conducted across various states in India..
Global Business Foundation Skills (GBFS)For the BPM
sector
The BPO Skills Development Council has developed the
GBFS programme, a foundation skills development
offering to empower students with the awareness and
skills necessary for entry-level employment in the BPM
sector. The GBFS Curriculum in OBF has been developed
and published. The GBFS Courseware, consisting of the
GBFS Trainer Guide and Student Handbooks have been
developed and published. GBFS has been conducted
across various states in the country.
I Love My CityLets Make it Green Campaign
NASSCOM, in association with Amdocs, NASSCOM
Foundation, MCCIA, Greenscape and SEAP, launched
its, I Love my CityLets Make it Green campaign in
Pune, to encourage Green practices among
businesses, their workforce and the civic administration.
e-Waste collection drive
As part of the I Love my CityLets make it Green
campaign, NASSCOM has been working to create
awareness among employees about Green initiatives. It
has also been promoting proper recycling of e-Waste
through its e-Waste collection drive. Greenscape, one
of Indias leading e-Waste recyclers, provided the
logistics support for the initiative.
GREEN IT INITIATIVE
Session on Making Pune a greener place
A half-day conference was hosted by NASSCOM on
April 12, 2012 to present thought leadership on how to
make Pune a greener place to live and work in. There
were two panel discussions Act GreenNeed of the
hour and Driving Green Initiatives in Organisations and
Soci ety. Speakers from the Pune Muni ci pal
Corporation, TERI, IT and non-IT companies in Pune and
the NASSCOM Foundation shared their views at the
event.
Energy Sustainability Framework for e-Governance
projects
NASSCOM has been working on developing the Energy
Sustainability Framework for e-Governance Projects. e-
Governance projects are making a substantial impact
on reducing the carbon footprint of government and
the communities, through significant reduction in the
use of paper and minimising of a citizens trips to
government offices for various services and payments.
This framework will enable e-Governance Project
Leaders to compute their contribution to Environment
Sustainability.

Engagement with member companies and the
Government
NASSCOM continued to engage with member
companies and the government in identifying
emerging opportunities for ICT Tools, Applications and
Services for Environment Sustainability.
NASSCOM becomes a member of the India Smart Grid
Forum
NASSCOM became a member of the India Smart Grid
Forum, a PPP initiative of the Ministry of Power,
Government of India for accelerated development of
smart grid technologies in the Indian power sector. In
one of the workshops the Vision of Smart Grid for India
was defined by NASSCOM members and submitted to
the Government for consideration.
The National Skills Registry (NSR), an important initiative
spearheaded by NASSCOM, is aimed at enhancing the
security of processes, operations and systems from the
perspective of employees, and improves background
check practices. The NSR has been widely accepted by
the industry and employees alike. It has 12.7 lakh web
registrations and 8.3 lakh biometrics registrations. 122
companies, accounting for around 70 percent of the IT-
BPO workforce, have subscribed to the NSR.
NATIONAL SKILLS REGISTRY (NSR)
NSR Workshops held across cities
Workshops were held for organisations across cities
acquainting them about the benefits of registering their
employees with the NSR. The workshops also
demonstrated the process of registration.
Task Force on National Cyber Security
The government has constituted a task force to carry
out a holistic review of national security and the
countrys preparedness to face its myriad challenges. A
joint Working Group was constituted by the government
with DSCI as an industry coordinator. DSCI had detailed
discussions with all the stakeholders and reports of the
Working Groups on Capacity building, Testing and
Certification, Standards and Audit, Institutions and
Structures and Roadmap, International cooperation
and advocacy were submitted to the National Security
Advisor.
Planning Commissions Privacy Group
In order to better understand privacy concerns and
identify interventions for effectively addressing issues,
the Planning Commission has set up the Privacy Group
under the chairmanship of Justice A.P. Shah, former
Chief Justice of the Delhi High Court, of which DSCI is a
member. The Planning Commission committee
released a report which covers international privacy
principles, national privacy principles, rationale and
emerging issues along with the analysis of relevant
legislations/bills from a privacy perspective.
IndoEU Negotiations for adequacy status
As part of the IndoEU negotiations for declaring India
as an adequate country for data protection, a high
level EU delegation led by DG Justice visited India to
consult with key stakeholders and take a firsthand view
of the data protection practices implemented by the IT-
BPM industry. DSCI led the discussion with the EU
delegation, enlisting the support from key players in the
IT-BPM industry and presenting the salient features of the
IT (Amendment) Act, 2008 and how it met the EU
adequacy requirements. DSCI also presented a White
Paper on EU adequacy assessment of India, which
assesses the adequacy of India's data privacy regime in
the light of the 'third country' evaluation mandated
under Article 25 of the EU Data Protection Directive.
DATA SECURITY COUNCIL OF INDIA (DSCI)
Cyber Security Advisory Group
NASSCOM and DSCI established the Cyber Security
Advisory Group (CSAG), under the Chairmanship of
Rajendra Pawar, then Chairman of NASSCOM and
Chairman and Co-founder, NIIT Group to bring public
and private sector together to deliberate on
cyberspace issues, understand the steps taken by other
countries, and identify priority areas for action. The
group comprises leaders from the public and private
s ect or s and l aw enf or cement . T he k ey
recommendations have been developed after taking
into account ongoing global cyber security initiative
and developments in the Indian environment.
Cyber Security Task Force IDSA
DSCI was a member of the task force created by the
Institute for Defense Studies and Analysis (IDSA) on
cyber security. The task force created a report on
Indias Cyber Security Challenge. The report discussed
the role of the government and private sector in
recognising the different aspects of cyber security and
prioritised security and risk management plans.
Working Group 27 of ISO/IEC JTC1 SC7
DSCI formally joined the Working Group 27 under the
ISO/IEC JTC1 SC7, which is developing the proposed ISO
Standard 30105a global standard with an integrated
approach to lifecycle processes for the ITeS/BPM sector.
DSCI is contributing in developing the security related
aspects of this standard. It has drafted Process
Reference Models (PRM) for following processes
Information Security Management, Compliance
Management, Risk Management and Business
Continuity Planning.
e-Security Index project awarded by Department of
Electronics and Information Technology
The Department of Electronics and Information
Technology has awarded the project to DSCI to
develop an e-Security Index Framework for India. The e-
Security index is based on three sub-indexes National,
Sectoral and Citizen. The index will help measure the
security preparedness of the country and help
understand the security maturity of different entities,
i denti fy i mprovement areas and accordi ngl y
channelise investments and efforts to improve cyber
security in these respective segments.
NASSCOMDSCI Report on Securing our Cyber
Frontiers
The report was released by the Union Home Minister, P.
Chidambaram and highlighted cyber security issues at
the national and global levels; the need for
cooperation, and information age responses to the
cyber challenge. It identified priority areas for action,
including ten key recommendations in which the roles
of government and the industry have been outlined.
DSCI Best Practices Meet
DSCI organised the 4th Best Practices Meet on July 12,
2012 in Bengaluru, focused on business adoption and
the convergence of Mobile and Cloud in a global
context. It was inaugurated by Dr. Gulshan Rai, Director
General, CERT-In. The Meet 'called for action' the
industry and users, to help create a seamless and secure
channel for business operations.
NASSCOMDSCI Information Security Summit
NASSCOM, in association with the DSCI, organised the
7th annual Information Security Summit in Mumbai from
December 11-12, 2012. The two-day summit provided a
platform for addressing the current security challenges,
trends in security, and broader subjects including
national security, cyber crimes and cyber security.
Supported by over 35 organisations, the summit
featured various sessions and roundtables that
spotlighted contemporary and evolving approaches to
the security challenges faced by different industry
verticals. The summit drew over 400 participants.
DSCI Excellence Awards
The DSCI Excellence Awards initiative was rolled out on
the sidelines of the Information Security Summit. Through
the Excellence Awards, DSCI honours organisations and
individuals who have implemented robust, effective
and resilient security programmes, It also recognises law
enforcement agencies for exemplary efforts in
capacity building and cyber crime investigations. The
awards were given away to the winners by Latha
Reddy, Deputy National Security Advisor.
DSCI Assessment Framework released
The DSCI Assessment Framework for Security and
Privacy was released at the NASSCOMDSCI Annual
I nf or mat i on S ecur i t y S ummi t 2012 by N.
Chandrasekaran, Chairman, NASSCOM and CEO, TCS.
DSCI developed the Framework with the support and
guidance of experts from the industry, consulting firms
and user organisations who provided the benefit of their
experience and expectations. Inputs and feedback
from the members of the Privacy Assessment Advisory
Group (PAAG) and Security Assessment Advisory Group
(SAAG) helped DSCI finalise the approach to develop
the Assessment Framework.
DSCI Cyber Forensics Forum
DSCI Cyber Forensic Forum has been established to
assist the law enforcement agencies in the investigation
of cyber crime cases related to digital evidence
handling. The forum's key objectives include working
towards capacity building, investigation and guidance,
technical know-how and policy recommendations on
best practices related to cyber forensics.
DSCI Chapters
DSCI Chapters are spread across the country in 11 cities.
The Bhubaneswar Chapter was inaugurated in 2012.
Training Programmes
DSCI is actively engaged in imparting training to Law
Enforcement and other government agencies through
various training programmes developed especially for
the purpose.
NASSCOM Social Innovation Honours (NSIH) 2012
The NASSCOM Social Innovation Honours (NSIH)
initiative celebrates innovations that demonstrate
exceptional use of Information and Communication
Technology (ICT) for social development. Since 2008,
the Honours have attracted more than 1,000 innovative
projects from NGOs, corporates, social enterprises,
government bodies, PSUs, students and individuals. The
NASSCOM Foundation recognises and showcases such
innovations that aim to impact society in a positive
manner. The winners of the NSIH 2012 were declared
and awards given away during the inaugural session at
the NASSCOM India Leadership Forum on February 14,
2012 in Mumbai.
The NASSCOM Knowledge Network (NKN)
The NASSCOM Knowledge Network (NKN) is a network
of telecentres that provides access to knowledge and
information in education, livelihood, health, and
employment and entrepreneurship to underserved
communities in rural and urban areas. NKN now
stretches across 15 states of India, with more than 250
NKN centres, that work with over 400,000 people
annually.
NKN signed an agreement with the Government of
Indias Common Services Centers (CSCs)Special
Purpose Vehicle (SPV) to conduct workshops on
strategic telecenter management. The first workshop
on Financial Inclusion was held on December 6, 2012.
NASSCOM FOUNDATION (NF)
ConnectIT
There is a huge gap in the total number of NGOs and
local government officers in India and those who
access and use ICTs. NASSCOM Foundation has
initiated the ConnectIT programme to sensitise and
conduct capacity building workshops to build the ICT
skills of NGOs and government officers across India.
ConnectIT workshops were conducted for NGOs in
Guwahati, Hyderabad, Mumbai, Pune, Patna and
Ranchi and government officers across Gujarat and
Karnataka.
BiG Tech
BiG Tech launched in August 2007, is a key technology
philanthropy programme of the NASSCOM Foundation.
Under this programme, NGOs receive software and
hardware at very subsidised rates. The programme
helps NGOs to cut their ICT budget as well as
functionally scale up their operations and ICT projects
by providing them access to software donated by
NASSCOMs donor partners. It makes technology
assistance accessible to any NGO in India at just the
click of a button. The programme is undergoing
significant upgrades, including the development of a
Hindi-language site. It has over 300 registered NGOs
BiG Bridge
BiG Bridge launched in April 2009, is a computer
refurbishing and recycling programme that aims to
provide non-profits access to refurbished computers
with licensed software and value added content. It
gives a longer life to computers, reducing e-waste and
providing viable alternatives to capital starved non-
profits. The goal of the programme is also to enable
education, employability and entrepreneurship
through computer donations. An e-waste collection
drive was conducted with member organisations to
celebrate World Environment Day. Donations have
been made in schools and NGOs across the country.
MyKartavya
MyKartavya is a corporate volunteer management
portal that helps companies approach volunteering
from a strategic perspective, hence optimising their
corporate social responsibility activities and enhancing
employee engagement. The programme aims at
promoting strategic volunteering for capacity building
of individuals, communities and member companies.
The portal connects employees to volunteering
opportunities posted by NGOs (and screened by NF).
The Foundation celebrated the Joy of Giving Week
between October 28, 2012 in Bengaluru and Pune.
Skills for Employment
This programme aims to provide employability and
encourage micro-entrepreneurship to Indias rural
youth and people from under-served communities
including women, people with disabilities as well as
unskilled workers.
Impact Sourcing
The NASSCOM Foundation is working at increasing long-
term employment in the BPO sector for those with
limited opportunitiesbasically, what is being termed
as Impact Sourcing (IS). The NASSCOM Foundation
and NASSCOM are working to study and grow the
ecosystem, and ensuring that growth is profit-driven (IS
can reduce costs by around 40 percent compared to
typical urban BPOs and bring down attrition from 40-60
percent to 8-12 per cent). They are additionally
promoting the secondary positive social impacts of
livelihood creation. The Impact Sourcing opportunities
identified so far are:
BPOs (typi cal l y 50-500 seaters) l ocated i n
underserved locations where the purpose is to utilise
local talent for running processes. These organisations
are often called Rural BPOs, though a more
accurate term is Impact Sourcing Service Providers
(ISSPs), that operate in non-urban areas and
underserved urban areas
Mainstream BPO organisations subcontracting work
to ISSPs in alternate locations for cost-effectiveness
Mainstream BPOs setting up their own ISSPs in
locations with limited opportunities for employment
BPO organisations directly hiring the underserved (the
excluded, the disabled, the less educated, and
vocationally trained youth) who are capable of high
performance
The Foundations work to support Impact Sourcing is
divided into three pillars:
Map the market, find what works
Offer deep dive case studies
Undertake knowledge dissemination and sector
promotion
IT NiketanTECH-Unique1.0
The IT Niketan initiative was created in 2011 for IT
professionals and students (both engineering and non-
engineering, aspiring to join the IT industry) to fulfill the
objective of learning by knowledge sharing. In the
second edition of IT Niketan, the TECH-Unique1.0 event
REGIONAL ACTIVITIES
EASTERN REGION
KOLKATA
was organised on May 5, 2012 in Kolkata for IT
professionals as well as the students. The idea was to
bring them together and enable them to learn by
knowl edge shari ng. The event wi tnessed an
overwhelming participation, drawing ore than 550
delegates (of which 40 percent were students and 60
percent professionals).
Closed Door Roundtable with representatives of BPM
organisations
A closed door roundtable was held with representatives
of BPO companies in Kolkata on August 31, 2012. The
discussion revolved around the current challenges of
the BPM industry and specific action items to address
the same. The session titled, Where do you go from
hereCurrent Challenges and Road Ahead drew
participation from member as well as non-member
organi sati ons. The roundtabl e hel ped spread
awareness about the activities being rolled out by
NASSCOMs BPM forum across the country.
Session on The twin challenges of security and
privacybalancing the requirements
The session was organised in association with the DSCI
and Internet Society Kolkata on October 9, 2012. The
session was organised to throw light on the challenges
being faced by organisations/governments today, in
term of maintaining a balance between security and
privacy. It was attended by representatives from the
West Bengal Government, Kolkata Police, Academia
and IT-BPM industry. The session drew participation from
105 delegates representing 30 companies.
Dewang Mehta Memorial Lecture 2012
The Dewang Mehta Foundation Trust organised a
special function to commemorate the 50th birth
anniversary of the late Dewang Mehta, NASSCOMs first
President and a pioneer of the Indian IT-BPM industry.
Held in Ahmedabad, the ceremony included the
presentation of the Dewang Mehta IT Awards 2012 as
well as the delivery of the Dewang Mehta Memorial
Lecture by Som Mittal, President, NASSCOM. This year,
the Dewang Mehta Foundation received over 58
projects from engineering students across Gujarat
colleges in their final year of study. Three projects were
selected by an eminent jury for the Dewang Mehta IT
Awards 2012, based on their originality, innovativeness,
focus on sustainability, social impact, scalability and
presentation.
The event, co-hosted by NASSCOMs Regional Council,
WESTERN REGION
AHMEDABAD
Gujarat Informatics Limited (GIL), the Gujarat
Technological University, and Gujarat Electronics and
Software Industries Association (GESIA) also recognised
and felicitated the states engineering toppers.
HR Forum Session
NASSCOM in association with the Gujarat Electronics
and Software Industries Association (GESIA) hosted the
interactive session in Ahmedabad on October, 2012 on
TalentScape--a new model being developed to gain
insight into the talent practices of the knowledge
industry. The key takeaways of this session were:
How do we know if the companies are being insightful
enough to align their talent practices to their business
model imperatives?
How do we equip ourselves to have candid
conversations with incoming talent and ensure a
robust alignment between talent and our business
model imperatives?
How do we establish meaningful talent acquisition,
development and retention strategy that is absolutely
in tune with geographic, functional, and business
realities?
The event drew 50 HR professionals.
NASSCOM and Deloitte seminar unveils Technology
Trends 2012
NASSCOM and Deloitte brought the Technology Trends
2012 report that examines the ever-evolving
landscape of technology put to business use. The report
was unveiled in Mumbai on April 25, 2012. The trend
report had 10 topics that have the opportunity to
impact businesses. The year's theme, Elevate IT for
digital business, examined the broad impacts of five
technology forces that have influenced our reports over
the past several yearsanalytics, mobility, social, Cloud
and cyber security. There was also a panel discussion
with prominent CXOs from the industry as well as select
vendor representatives who shared their views on the
relevance of such trends in an Indian context. The
seminar was attended by 80 participants.
Conference on Cyber crime
NASSCOM and DSCI in association with DIT, the
Government of Maharashtra had organised a one-day
conference on Cyber crime: A financial sector view in
Mumbai on May 3, 2012. The event was inaugurated by
Prithviraj Chavan, Chief Minister of Maharashtra. A
group of highly qualified professionals from the financial
sector and the legal fraternity were invited who brought
in extensive knowledge and case study learnings in the
field of cyber crimes. The conference was attended by
industry representatives, police officers and lawyers.
MUMBAI
Global Accessibility Awareness Day
NASSCOM hosted the Global Accessibility Awareness
Day in association with the Directorate of Information
Technology, Government of Maharashtra and
NASSCOM Foundation. The knowledge partner was
BarrierBreak Technologies. The event was inaugurated
by Shivajirao Moghe, Minister for Social Justice,
Government of Maharashtra. Celebrated on May 9, the
worldwide initiative focused on bringing together key
departments of the government, and for-profit and not-
for-profit organisations to create awareness on
accessibility to empower persons with disabilities.
The knowledge of accessibility is very limited in India and
hence this initiative helped to create awareness about
the needs of persons with disabilities, identify what
needs to be done and also spotlight some things that
have been done already in the state of Maharashtra.
The day was divided into two sessions panel discussions
in the morning and a training session for developers on
web accessibility in the second half.
ReTechCon 2012
The eighth edition of the annual ReTechCon (Retail
Technology Conclave) was held by RAI (Retail
Association of India) in partnership with NASSCOM from
May 1718, 2012. The theme of the conclave,
TechnologyEnabling Retail, Delivering Value
demonstrated how IT can help retailers to leverage
business efficiency using technology and deliver value
to customers. The event was attended by over 600
delegates.
Promoting Nagpur as the next BPM destination
NASSCOM hosted a special event to promote the city of
Nagpur as the next BPM hub. The event called
Promoting Tier 2/3 destinations: Nagpur Calling, was
held on February 24, 2012. Hosted by NASSCOM in
associ at i on wi t h VED ( Vi dar bha Economi c
Development) Council, VASE (Vidarbha Association of
Software Exports) and MADC (Maharashtra Airport
Development Company), the initiative was targeted at
building awareness within the state government and IT
industry about the growing importance of Nagpur as a
BPM investment location.
Nagpur Calling also presented Nagpur BPM success
stories and the plethora of opportunities that the city
offered to interested IT organisations. The conference
drew over 300 participants from the IT-BPM sector as well
as academia.
NAGPUR
PUNE
NORTHERN REGION
THE NATIONAL CAPITAL REGION (NCR)
Workshop on Tax Challenges in the changing
economic environment
A special workshop on Transfer Pricing was jointly hosted
by NASSCOM and KPMG on January 11, 2012 in Pune.
The workshop was focused around understanding the
tax challenges being faced by the IT-BPM industry,
against the backdrop of changing regulations and an
uncertain global economic climate. The environment,
the speakers at the workshop pointed out, was making
tax a key business risk for the IT-BPM organisations in
India. The workshop also focused on issues such as
industry practices, current market trends across various
sectors, transfer pricing concerns for the boardroom,
managing tax effectively and stock options for
employees. Five speakers addressed 45 attendees,
representing 19 NASSCOM member organisations.
Session on Building and Scaling a Product Business
The session held in Pune on July 18, 2012 focused on the
unique aspects of building, scaling and running a
product business. It touched upon the key make or
break elements of a product business, such as
identifying and validating the opportunity, defining the
value and offering, building it for many (not for one),
make versus buy decisions, organisational design and
product line optimisation for profit. Real-life experiences
and case studies of online, mobile and desktop
software products were also shared in the session.
Session on BPO Platforms
The session, held in Delhi on April 4, 2012, was attended
by about 30 delegates. The session deliberated on the
following:
What does it take for BPO companies to begin this
new transformation journey?
Does this make sense to every other BPO company?
Will this result in efficient SLA metrics management
and better cost savings for customers?
Session on Salary Trends
This session was held in Delhi on April 12, 2012 under the
aegis of the SIG on HR for NCR region. Apart from salary
trends the session also discussed the evolution of total
rewards i n the current context, Trends on
compensation mix and defining the right mix, drivers of
rewards for different demographics, using benefits as
differentiators etc. were also highlighted. The session
was attended by about 45 HR heads/HR professionals.
Session on Is the IT-BPO industry headed toward a
disruption?
The session was held in Gurgaon on June 21, 2012. The
focus was on four disruptive trends that were likely to
impact the IT-BPM industry significantly: Big Data, Cloud,
Social Media, and Mobile Devices. The session explored
the future of the offshoring industry through a series of
interactive panel discussions between CXOs of leading
companies and select thought leaders. The session was
attended by 70 people.
Tech Series session on Cloud ComputingImplications
on Privacy and Security
A one day seminar was held in Noida on July 5, 2012,
which introduced attendees to the importance of
cloud computing. This was followed by an overview of
the NASSCOMDeloitte Cloud Computing Report.
DSCI representatives spoke about Cloud Security:
Legal and Policy Issues. The seminar also had a panel
discussion on the Implications on Security and
Privacya developers Perspective. It was attended by
92 delegates.
Session on People productivity, new paradigm, how to
scale up
Recognising that Chandigarh is a vibrant, high-
potential IT-BPM hub, NASSCOM has been engaging
with the industry to discuss key HR issues. On March 13,
2012, NASSCOM hosted a special session on People
productivity, new paradigm, how to scale up, in the
city. The interactive session was centred around the
issue of change management with respect to scaling-
up. It was attended by 25 participants from member
companies in Chandigarh.
Debate on Customer knows best
A fun-filled debate was organised by NASSCOM in
partnership with Open Coffee Club (OCC) Bengaluru
and Silicon Valley entrepreneur and strategy
consultant, Sramana Mitras organisation, One Million
by One Million (1M/1M). The aim was to provide insights
to start-ups and emerging organisations in the IT-BPM
sector, on how they could reach the USD 1 million mark.
The event was attended by over 200 start-ups and
entrepreneurs.
CHANDIGARH
SOUTHERN REGION
BENGALURU
Inaugural session of Tech-Savvy Series
As part of its effort to engage with SMEs, NASSCOM
unveiled a special initiative called the Tech-Savvy
series. The Tech-Savvy Series aims to create awareness
and understanding of emerging technologies, facilitate
knowledge sharing among NASSCOM member
companies, create a community of technocrats and
highlight local products. The first session of the series was
held in Bengaluru on June 28, 2012 and focused on Big
Data transforming Business.
Session on SEZ Policies: Implications on the IT-BPM
industry
The session was held in Bengaluru on August 7, 2012.
Policy makers continue to attempt remedial measures
to achieve intended objectives. In this backdrop, it was
worthwhile to understand the SEZ regulations and
income-tax provisions and the disparity leading to
denial of intended fiscal benefits. The session threw light
on the differing interpretations and the need for aligning
legislations to achieve the intended objectives.
NASSCOM supports relief work for Cyclone Thane
NASSCOMs Chennai Region initiated relief work for
Cyclone Thane on January 24, 2012. It was carried out
with support from corporates. The organisations helped
collect relief material within the stipulated time frame,
arranged the logistics, and ensured that the affected
areas received the donations.
MTC Chennai launched 30 new buses to cater to the
needs of IT-BPM organisations on the IT express Highway
NASSCOM, along with the Government of Tamil Nadus
Metropolitan Transport Corporation (MTC) Chennai,
had introduced 30 buses (a mix of AC and regular
vehicles), on the routes/times suggested by the Indian
IT-BPM industry in the city. The buses make around 150
trips covering the entire stretch of 24 kms, and benefit
over 200,000 employees working for more than 100
corporates on the IT express Highway. The service
encourages publ i c transport usage, thereby
decongesting the existing routes. NASSCOM will work
with the transport department to keep track of the
usage of the buses and arrange for more frequent
services. Sunil Kumar, Centre Head of the World Bank,
inaugurated the bus service. The event was attended
by officers from the Tamil Nadu Government and
industry representatives The admin teams of various
large and small member organisations of NASSCOM
also actively participated in this initiative.
CHENNAI
Senior IT professionals engage under the aegis of
NASSCOM
NASSCOM provided a plank for senior IT professionals,
including CEOs, CXOs, CFOs and HR heads to meet up
with peers in Chennai, under the umbrella of its different
Forums. The aim was to enable these business,
technology, financial and HR leaders to exchange
ideas, discuss important trends and developments in
these segments, and determine their impact on
organisations. NASSCOM member companies based
out of Chennai congregated under NASSCOMs CEO,
HR and CFO Forums, focusing attention on issues such as
Indias regulatory climate, managing talent, and the
overall state of the IT-BPM industry.
Session on HRBuilding Organisational Influence and
Becoming a True Partner
The session held on October 20, 2012 had six speakers
sharing their thoughts on:
Success stories from organisations that have
implemented successful HR Business Partner Models
Practical tools to develop strategic influence in the
organisationROI and best practices to experiment
with in the workplace
The session was attended by around 70 delegates.
Republic Ride 2012
A Hyderabad based trust, The Atlanta Foundation, with
the support from NASSCOM and the NASSCOM
Foundation, organised The Republic Ride 2012 on
January 26, 2012 in Hyderabad. A socially-driven
cycling event, the goal of The Republic Ride 2012 was to
raise awareness and funds for the education of under-
privileged students. The Ride was flagged off by
Ponnal a Lakshmai ah, Mi ni ster of I nformati on
Technology, Government of Andhra Pradesh. More
than 3,000 cyclists from over 50 MNCs participated in
The Republic Ride thus making it the biggest corporate
cycling event in the country.
VQuestBuilding High Growth Ventures
The Indian Angel Network, NASSCOM and ISB have
formed, a unique partnership of investors, industry and
academia and have come together to bring Venture
Quest. VQuest is an initiative to enable start-ups and
early stage entrepreneurs to think beyond the idea and
help build high impact ventures. Entrepreneurs in early
stage businesses require more than just money to
succeed. They require close mentoring and inputs on
strategy as well as execution. Nurturing start-ups is what
VQuest strives for. The first workshop in the VQuest series
COIMBATORE
HYDERABAD
was held in Hyderabad on July 27, 2012 and helped in
mentoring entrepreneurs. It was attended by more
than 110 entrepreneurs.
Seminar on LondonThe technology capital of the
world
The seminar was jointly organised by London & Partners,
NASSCOM and UKTI (UK Trade & Investment) on
September 7, 2012 in Hyderabad. The objective was to
provide an opportunity to participants to hear from Jeff
Cao, HeadAPAC, London & Partners about how Indian
companies can look at London as a strategic location
to expand their businesses into Europe. Over the last few
years London has emerged as one of the most
attractive locations for Indian businesses especially in
technology and knowledge based sectors. Jeff also
talked about the practicalities of setting up a business in
the UK and how London & Partners helps and assists
international companies in successfully starting their
overseas business in a cost effective way. There were
more than 50 participants for the seminar.
Session on Unconventional Talent ManagementThe
New Normal for 2012
The session was held in association with AMCHAM in
Hyderabad on August 8, 2012. It aimed to analyse the
current Talent Management Strategies and discuss new
ideas for creating and developing entry-level talent
which has a direct impact on a companys bottom line.
The discussions in the session centered around new
recruitment strategies to create an alternative supply of
talent, how to develop a multi-skilled and flexible
workforce that can adapt to variances in industry
demand, innovative solutions for mentoring talent and
upgrading their skills and how industry centric training
can help in creating a talent pool from Tier-2/3 colleges.
It was attended by 150 participants including HR heads
and HR teams from IT-BPM companies in Hyderabad.
KOCHI
HR forum workshop
In this session of the HR forum a workshop on The talent
to manage talentNew millennium trends was held on
March 29, 2012. This was followed by a panel discussion
on Changing role of HR. The workshop was attended
by close to 55 delegates who actively participated from
member and non-member companies. The workshop
received excellent feedback.
MYSORE
Shared transport model implemented in Mysores
Global Village Tech Park
It is a fact that public transport is available in all Indian
cities today, and works fine for the general public. At the
same time, it is also an acknowledged fact that a little
fine tweaking to that system, in collaboration with the
municipal authorities of a city, can work wonders for
business districts. Recognising this reality, Mysore Roads
Global Village Technology Park, decided to launch a
shared transport initiative in collaboration with CBS, as
well as IT-BPM organisations. CBS is a system that allows
corporates to take their minds off transport, and focus
on their core business. It not only provides easy,
dependable, sustainable and safe transport, it is also a
very cost-effective system. Heads of organisations and
NASSCOM initiated the idea of a shared transport
model for the Global Village Technology Park which
now covers 40 routes.

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aurionPro Solutions Ltd
AuroIN (India) Ltd
Aurum Equity Partners LLP
Automated Workflow Pvt Ltd
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Avani Cimcon Technologies Ltd
Avaya India Pvt Ltd
AvioHeliTronics InfoSystems Pvt Ltd
Aviva Global Services (A div. Of A G S
Customer Services (India) Pvt Ltd)
AXA Business Services Pvt Ltd
Axara Technologies Pvt Ltd
Axcend Automati on & Software
Solutions Pvt Ltd
Axtria India Pvt Ltd
BA Continuum Solutions Pvt Ltd
BAeHAL Software Ltd
Bahwan CyberTek Pvt Ltd
Bain Capability Center India Pvt Ltd
Banca Sella S.p.A.
Barclays Shared Services Pvt Ltd
Barclays Technology Centre India Pvt Ltd
Barry-Wehmiller International Resources
Pvt Ltd
Bayern International
BBITS Consulting Pvt Ltd
BC Management Services Pvt Ltd
Bebo Technologies Pvt Ltd
Bechtel India Pvt Ltd
Bellsoft India Solutions Pvt Ltd
Bentley Systems India Pvt Ltd
Berkadia Services India Pvt Ltd
Bertelsmann Marketing Services India Pvt
Ltd
Best of Breed Software Solutions India Pvt
Ltd
Bestech India Pvt Ltd
Bharti Realty Ltd
Bio-Analytical Technologies (India) Pvt
Ltd
Bird Information Systems Pvt Ltd
Birlasoft (India) Ltd
Bitsinbin Technologies Pvt Ltd
BlackRock Services India Pvt Ltd
Blue Chip Computer Consultants Pvt Ltd
Blue Star Infotech Ltd
BMC Software India Pvt Ltd
BMR Advisors Pvt Ltd
BNP Paribas India Solutions Pvt Ltd
BNY Mellon International Operations
(India) Pvt Ltd
Bodhtree Consulting Ltd
BookMyTrainings.com Pvt Ltd
Botree Software International Ltd
Braahmam Net Solutions Pvt Ltd
Bravura Solutions India Pvt Ltd
Brickwork India Pvt Ltd
Bristlecone India Ltd
British Council
Broadcast2world (A unit of Render 5
Technologies Pvt Ltd)
Broadridge Financial Solutions (India) Pvt
Ltd
Brocade Communications Systems Pvt
Ltd
BT India Pvt Ltd
Busy Infotech Pvt Ltd
Butler Technical Services India (P) Ltd
Butterfield Fulcrum Fund Services (India)
Pvt Ltd
C1 India Pvt Ltd
CA (India) Technologies Pvt Ltd
Cable and Wireless (India) Ltd
Cabot Technology Solutions Pvt Ltd
Cactus Communications Pvt Ltd
CADD Centre Training Services Pvt Ltd
Annual Report 2012-13 37 Annual Report 2012-13 35
LIST OF MEMBER COMPANIES
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Convergence IT Services Pvt Ltd
Convergys India Services Pvt Ltd
Copal Research India Pvt Ltd
Corbus (India) Pvt Ltd
Cordiant Technologies (P) Ltd
Cordys Software India Pvt Ltd
Core Education & Technologies Ltd
Coromandel Infotech India Ltd
Corporate Executive Board India Pvt Ltd
Couth Infotech Pvt Ltd
Cox & Kings Global Services Pvt Ltd
CPA Global Support Services India Pvt
Ltd
Crane Global Solutions Ltd
Creative Lipi Webtech Pvt Ltd
Credit Suisse Services (India) Pvt Ltd
CresTech Software Systems Pvt Ltd
Crimson Interactive Pvt Ltd
CrimsonLogic India Pvt Ltd
Crisil Ltd
CRM Services India Pvt Ltd
Crossdomain Solutions Pvt Ltd
Cross-Tab Marketing Services Pvt Ltd
Crown Realtech Pvt Ltd
CSS Corp Pvt Ltd
Ctrl S Datacenters Ltd
CustomerXPS Software Pvt Ltd
Cybage Software Pvt Ltd
CyberQ Consulting Pvt Ltd
Cybertech Systems and Software Ltd
Cygnet Infotech Pvt Ltd
Cypress Semiconductor Technology
India Pvt Ltd
Cyret Technologies India Pvt Ltd
D E Shaw India Software Pvt Ltd
D&B TransUnion Analytic and Decision
Services Pvt Ltd
Daffodil Software Ltd
Damco Solutions (P) Ltd
Dassault Systemes India Pvt Ltd
Data Infosys Limited
Data Resolve Technologies Pvt Ltd
Data Software Research Company
(International) Ltd
Data-Core (India) Pvt Ltd
Datamatics Financial Services Ltd
Datamatics Global Services Ltd
Datavail Infotech Pvt Ltd
Dawn Consulting
DBOI Global Services Pvt Ltd
DCM DataSystems (IT Division of DCM
Ltd)
Deer Creek Intersil (India) Pvt Ltd
Defiance Technologies Ltd
Dell International Services India Pvt Ltd
Deloitte Consulting India (P) Ltd
Delta Technology & Management
Services Pvt Ltd
Descon Ltd
Designmate India Pvt Ltd
Det Norske Veritas AS
Dev Information Technology Pvt Ltd
Dewsoft Solution Pvt Ltd
Dexler Information Solutions Pvt Ltd
Diaspark Infotech Pvt Ltd
DigiCall Global Pvt Ltd
Digiquest India Ltd
Dimentrix Technologies Pvt Ltd
Direction Software Solutions
DLF Cyber City Developers Ltd
Dot Com Infoway Ltd
Doyen Business Solutions Ltd
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CADES Digitech Pvt Ltd
CalSoft Pvt Ltd
Cambridge Technology Enterprises Ltd
Canon India Pvt Ltd
Capco Technologies Pvt Ltd
Capgemini Business Services (India) Ltd
Capgemini India Pvt Ltd
Capita India Pvt Ltd
Capital IQ Information Systems India Pvt
Ltd
Capital One Services (India) Pvt Ltd
Caresoft Inc. India
CAST Software India Pvt Ltd
Cavium Networks (India) Pvt Ltd
CE Info Systems Pvt Ltd
Cegonsoft Pvt Ltd
Centre for Development of Advanced
Computing (C - DAC)
Centre for Development of Telematics
(C-DOT)
Centurylink Technologies India Pvt Ltd
Cethar Consultancy Services Ltd
CGI I nf or mat i on S ys t ems and
Management Consultants Pvt Ltd
Changepond Technologies Pvt Ltd
Chella Software Pvt Ltd
Chinta Info Systems
CI.COM (P) Ltd
CIBERsites India Pvt Ltd
Ciena India Pvt Ltd
Cigniti Technologies Ltd
Circular Edge Solutions Pvt Ltd
Cisco Systems (India) Pvt Ltd
Citius IT Solutions Pvt Ltd
Citrix R&D India Pvt Ltd
Clairvolex Knowledge Processes Pvt Ltd
Clairvoyant Techsoft Pvt Ltd
Clearpath Technology
ClickSoftware India Pvt Ltd
CMC Ltd
Cnergyis Infotech India Pvt Ltd
CNO IT Services (India) Pvt Ltd
Coachieve Solutions Pvt Ltd
Cognet HR Solutions Pvt Ltd
Cognizant Technology Solutions India
Pvt Ltd
Colgate Palmolive India Ltd
Colimetrics Software Pvt Ltd
Collabera Solutions Pvt Ltd
Collabera Technologies Pvt Ltd
CollabNet Software Pvt Ltd
COLT Technology Services India Pvt Ltd
CommVault Systems (India) Pvt Ltd
Compare Infobase Ltd
Compserv Consultants Pvt Ltd
Computer Sci ences Cor por ati on
Business Process Services India Ltd
Computer Sciences Corporation India
Pvt Ltd
Compuware India Software Operations
Pvt Ltd
Comunet Info-Systems Pvt Ltd
Comviva Technologies Ltd
Concentrix Technologies (India) Pvt Ltd
Confianz Information Technologies Pvt
Ltd
Congruent Info-Tech Pvt Ltd
Congruent Solutions Pvt Ltd
ConnectM Technology Solutions Pvt Ltd
Consim Info Pvt Ltd
Consona Software (India) Pvt Ltd
Continental DataGraphics Technical
Services India Pvt Ltd
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DRC Systems India Pvt Ltd
Dreamorbit Softech Pvt Ltd
Drishti-Soft Solutions Pvt Ltd
Drivestream India Pvt Ltd
DST Worldwide Services India Pvt Ltd
Dynamic Vertical Software Pvt Ltd
DynPro India Pvt Ltd
E.I. DuPont Services Centre India Pvt Ltd
e4e Business Solutions India Pvt Ltd
e4e Tech Support (India) Pvt Ltd
EADS India Pvt Ltd
Easiprocess Pvt Ltd
Eastern India Technosoft Pvt Ltd
Eastern Software Systems Pvt Ltd
Easwari Engineering College
eBay India Pvt Ltd
Ebizindia Consulting Pvt Ltd
eClerx Services Ltd
Ecomnets Technologies India Pvt Ltd
Edelman India Pvt Ltd
EDISPHERE Software Pvt Ltd
Edusys Services Pvt Ltd
eDynamic Softech Solutions Pvt Ltd
e-Emphasys Infotech Pvt Ltd
Effort BPO Ltd
eFocus Informatix Pvt Ltd
eGestalt Technologies Pvt Ltd
E-Herex Technologies Pvt Ltd
e-Infochips Ltd
Eka Software Solutions Pvt Ltd
Electronic Arts Games (India) Pvt Ltd
Electronics and Computers India Ltd
Electronics For Imaging India Pvt Ltd
Eli Research India Pvt Ltd
Elitecore Technologies Ltd
ELOGIC Technologies Pvt Ltd
EMA Partners India Pvt Ltd
Emantras Interactive Technologies Pvt
Ltd
EMC Data Storage Systems (India) Pvt
Ltd
Emerge Learning Services Ltd
Emerson Innovation Center - Pune (A Div.
of Emerson Electric Company (I) Pvt Ltd)
eMeter India Pvt Ltd
eMids Technologies Pvt Ltd
Emkor Solutions Ltd
Emtec Software India Pvt Ltd
Emulex Communications Pvt Ltd
Enam Securities Pvt Ltd
e-navik Solutions Pvt Ltd
Ennovations Techserv Pvt Ltd
eNoah iSolution India Pvt Ltd
EnvestNet Asset Management India Pvt
Ltd
e-Nxt Financials Ltd
Enzen Technologies Pvt Ltd
Eos Software Systems Pvt Ltd
Eperium Business Solutions India Pvt Ltd
Epitome Global Services Pvt Ltd
Equant Network Services India Pvt Ltd
Equiniti ICS India Pvt Ltd
Equinox Software & Services Pvt Ltd
eRevMax Technologies Pvt Ltd
Ericsson India Global Services Pvt Ltd
Erode Builder Educational Trust's Group
of Institutions
EscrowTech India Pvt Ltd
ESDS Software Solution Pvt Ltd
Esko-Graphics India Pvt Ltd
ESN Technologies (I) Pvt Ltd
Espire Infolabs Pvt Ltd
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GlobalLogic India Pvt Ltd
Globalnest IT Solutions Pvt Ltd
GlobalStep Services Pvt Ltd
Globarena Technologies Pvt Ltd
GlobeOp Financial Services (India) Pvt
Ltd
Globsyn Technologies Ltd
GLOPORE IM SERVICES PVT LTD
GMS Software Solutions
GO IP Global Services Pvt Ltd
GoDB Tech Pvt Ltd
GoFrugal Software Technologies Pvt Ltd
Goldman Sachs Services Pvt Ltd
Goldstone Technologies Ltd
Google India Pvt Ltd
GP Sourcing Pvt Ltd
GrayCell Technologies Exports
Green Quotient Systems Pvt Ltd
Greytip Software Pvt Ltd
Griffin Education Pvt Ltd
Grove Ltd
GST IT Services Pvt Ltd
GSTi Technologies India Pvt Ltd
Gujarat Informatics Ltd
Gujarat Narmada Valley Fertilizers
Company Ltd
Gujarat Venture Finance Ltd
GXS India Technology Centre Pvt Ltd
Gyan Ganga Institute of Technology &
Sciences
H5 Asia Pacific Pvt Ltd
Hackett Group (India) Ltd
Hansa Customer Equity Pvt Ltd
Hanu Software Solutions (India) Pvt Ltd
Harbinger Knowledge Products Pvt Ltd
Harita Techserv Ltd
Harvard Business School (I) Research
Center
Hash Technologies Pvt Ltd
HashedIn Technologies Pvt Ltd
Hay Consultants India Pvt Ltd
Hazel Infotech Ltd
HCC Real Estate Ltd
HCL Corporation Ltd
HCL Technologies Ltd
Headstrong Services India Pvt Ltd
Health Management and Research
Institute
Hel i os & Mat heson I nf or mat i on
Technology Ltd
Helma Solutions India Pvt Ltd
Hero Management Service Ltd
Heuristics Informatics Pvt Ltd
Hewitt Associates India Pvt Ltd
Hewlett-Packard India Sales Pvt Ltd
Hexagon Analysts and Consulting
Services Pvt Ltd
Hexaware Technologies Ltd
HiddenBrains Infotech Pvt Ltd
Highbar Technologies Ltd
Hinditron Infosystems Pvt Ltd
Hinduja Global Solutions Ltd
Hirco Developments Pvt Ltd
Hitachi Consulting Software Services
India Ltd
Hitachi Data Systems India Pvt Ltd
Hitachi India Trading Pvt Ltd
Hi-Tech e Soft (a division of Hi-Tech Gears
Ltd)
Hi-Tech Outsourcing Services
Hi-Tech Robotic Systemz Ltd
Holcim Services (South Asia) Ltd
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Estel Technologies Pvt Ltd
ETAS Automative India Pvt Ltd
Ethical Intelligent Technologies LLP
Etisalat Software Solutions Pvt Ltd
Eureka Outsourcing Solutions Pvt Ltd
Evalueserve.com Pvt Ltd
Everest Business Advisory India Pvt Ltd
Evoke Technologies Pvt Ltd
Evolute Systems Pvt Ltd
ExcellenceTech (A Division of Kariwala
Industries Ltd)
Excellere Edulearning Pvt Ltd
Exilant Technologies Pvt Ltd
exl Service.com (India) Pvt Ltd
Expertus Infotech Pvt Ltd
Extramarks.com Education Pvt Ltd
Extreme Networks India Pvt Ltd
e-Zest Solutions Ltd
Facebook India Online Services Pvt Ltd
Fact Solutions India Pvt Ltd
Fair Isaac India Software Pvt Ltd
Faith Infotech India Pvt Ltd
Fastkeys Technologies India Pvt Ltd
Ferranti Computer Systems India Pvt Ltd
Fidelia Systems India Pvt Ltd
Fidelity Business Services India Pvt Ltd
Fifth Generation Technologies India Pvt
Ltd
FIL India Business Services Pvt Ltd
Financial Technologies (India) Pvt Ltd
First Advantage Pvt Ltd
First American (India) Pvt Ltd
Firstsource Solutions Ltd
Fiserv India Pvt Ltd
Fission Computer Labs Pvt Ltd
FLATMIND IT Solutions Pvt Ltd
Flatworld Solutions Pvt Ltd
FLUXONIX Security Solutions Pvt Ltd
FNF Busi ness Process Outsourci ng
Services India Pvt Ltd
Footprints Collateral Services Pvt Ltd
Foradian Technologies Pvt Ltd
Ford Business Service Center Pvt Ltd
Forum IT Parks Pvt Ltd
Four Soft Ltd
Fragomen Immigration Services India Pvt
Ltd
Franklin Templeton International Services
(India) Pvt Ltd
Frontline Consulting Services Pvt Ltd
F-Secure India Pvt Ltd
FSL Software Technologies Ltd
Fujitsu Consulting India Pvt Ltd
Fulcrum Worldwide Software Pvt Ltd
Fusion Outsourcing Software Pvt Ltd
Future Focus Infotech Pvt Ltd
G7 Tech Solutions Pvt Ltd
GE Capi t al B u s i n es s P r oces s
Management Services Pvt Ltd
GE Global Servicing Pvt Ltd
GE Medical Systems (India) Pvt Ltd
Geine Technologies India Pvt Ltd
General Atlantic Pvt Ltd
General Mills India Pvt Ltd
GENPACT India
Geometric Ltd
Global e-Business Operations Pvt Ltd
Global Groupware Solutions Ltd
Global Imaging Technologies
Global Infovision Pvt Ltd
Global Talent Track Pvt Ltd
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Homeward Residential Corporation
India Pvt Ltd
Honcho Commercial Pvt Ltd
Honeywell International (India) Pvt Ltd
Hot Courses India Pvt Ltd
HOV Services Ltd
HSBC Electronic Data Processing India
Pvt Ltd
HSBC Software Development (India) Pvt
Ltd
HTC Global Services (India) Pvt Ltd
Huawei Technologies India Pvt Ltd
Hughes Systique India Pvt Ltd
Human Factors International Pvt Ltd
Hurix Systems Pvt Ltd
Hyper Quality India Pvt Ltd
HyTech Professionals India Pvt Ltd
I Scribes India Pvt Ltd
i3 Software Pvt Ltd
i7 Networks Pvt Ltd
IBM India Pvt Ltd
IBS Software Services (P) Ltd
iCreate Software India Pvt Ltd
Icreon Communications Pvt Ltd
ICT Academy of Tamilnadu
Ideaon Software Consultancy Pvt Ltd
IDEAS Inc. Management Pvt Ltd
Identlogic Systems Pvt Ltd
IDG Ventures India Advisors Pvt Ltd
IDS Infotech Ltd
IDS Softwares Pvt Ltd
IFS Solutions India Pvt Ltd
iGATE Computer Systems Ltd
iGATE Global Solutions Ltd
i-Grandee Software Technologies Pvt Ltd
IGS Imaging Services (India) Pvt Ltd
IHG IT Services (India) Pvt Ltd
IIC Services (India) Pvt Ltd
IIC Technologies Ltd
iInterchange Systems Pvt Ltd
IL&FS Technologies Ltd
ILANTUS Technologies Pvt Ltd
Image Infotainment Ltd
iMantras India Pvt Ltd
Immunity Networks & Technologies Pvt
Ltd
Impact Infotech Pvt Ltd
Impact Systems Pvt Ltd
Impetus Infotech (I) Pvt Ltd
In4velocity Systems Pvt Ltd
iNautix Technologies India Pvt Ltd
Incessant Technologies Pvt Ltd
Indegene Lifesystems Pvt Ltd
India CyberLearning Pvt Ltd
India Education Services Pvt Ltd
Indiabulls Technology Solutions Ltd
Indiagames Ltd
I ndi an I nsti tute of Management
Calcutta
I ndi an I nsti tute of Management,
Ahmedabad
Indian School of Business
Indium Software (India) Ltd
Indus Health Plus Pvt Ltd
Indus Net Technologies Pvt Ltd
Indus Valley Partners (India) Pvt Ltd
Indusa Infotech Services Pvt Ltd
iNetFrame Solutions Pvt Ltd
Infinera India Pvt Ltd
Infinite Computer Solutions (India) Ltd
Infinity Infotech Parks Ltd
Info Edge (India) Ltd
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itCube Solutions Pvt Ltd
ITSYS Solutions Pvt Ltd
ITTI Pvt Ltd
Ittiam Systems Pvt Ltd
i-Vista Digital Solutions Pvt Ltd
iViZ Techno Solutions Pvt Ltd
Ivy Comptech (P) Ltd
iYogi Technical Services Pvt Ltd
J. Sagar Associates
J.D.S Technologies Pvt Ltd
J235 Software India Pvt Ltd
JamBuster Technologies Pvt Ltd
JaMocha Tech Pvt Ltd
J ar o I ns t i t ut e of T echnol ogy,
Management and Research Pvt Ltd
JCB India Ltd
JDA Software India Pvt Ltd
Jeevan Technologies India Pvt Ltd
JIS Foundation
JK Technosoft Ltd
JMR Infotech India Pvt Ltd
John Keells BPO Solutions India Pvt Ltd
Jones Lang Lasalle Property Consultants
(India) Ltd
JP Morgan Services India Pvt Ltd
JSoft Solutions Ltd
Juniper Networks India Pvt Ltd
JuriMatrix Services India Pvt Ltd (Clutch
Group)
K7 Computing Pvt Ltd
Kaar Technologies India Pvt Ltd
Kaavian Systems Pvt Ltd
Kabeer Infotech Systems India Pvt Ltd
Kallos Solutions Pvt Ltd
Kandor Solutions Pvt Ltd
Karneet Enterprises India Pvt Ltd
Karvy Global Services Ltd
KAV & Co.
Kayako Infotech
KBACE Technologies Pvt Ltd
KCP Technologies Ltd
KDK Softwares (India) Pvt Ltd
Kensoft Infotech Ltd
KG Information Systems Pvt Ltd
KLA-Tencor Software India Pvt Ltd
KlioTech Pvt Ltd
Knack Systems & Services (P) Ltd
KnoahSoft Technologies Pvt Ltd
Knowcross Solutions Pvt Ltd
KnowIT Learning Solutions
Konylabs IT Service Pvt Ltd
Korea Trade Centre, Embassy of the
Republic of Korea
Korn/Ferry International Pvt Ltd
Kovair Software Pvt Ltd
KPIT Cummins Infosystems Ltd
KPMG Advisory Services Pvt Ltd
Kreatio Software Pvt Ltd
KRIB Information Services
Kronos Solutions India Pvt Ltd
Kumaran Systems Pvt Ltd
Kvaliteta Systems and Solutions Pvt Ltd
L&T Integrated Engineering Services (A
division of Larsen & Toubro Ltd)
La Exactlly Software Pvt Ltd
Lapi z Di gi tal Servi ces (A Di v. of
Ultramarine & Pigments Ltd)
Laqsh Job Skills Academy Pvt Ltd
Larsen & Toubro Infotech Ltd
Lason India Pvt Ltd
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InfoBeans Systems India Pvt Ltd
Infogain India (P) Ltd
Infoparks, Kerala
Infopro India Pvt Ltd
Information Systems Resource Centre Pvt
Ltd
Infoserve India Pvt Ltd
InfoSoft Global Pvt Ltd
Infostretch Solutions Pvt Ltd
Infosys BPO Ltd
Infosys Ltd
Infotech Education Society
Infotech Enterprises Ltd
InfoVision Solutions India Pvt Ltd
Infozech Software Ltd
Infrasoft Technologies Ltd
InheritX Solutions Pvt Ltd
Initto Technologies India Pvt Ltd
InLogic Technologies Pvt Ltd
Innobuzz Knowledge Solutions Pvt Ltd
Innovalus Technologies Pvt Ltd
InnovizeTech Software Pvt Ltd
Insoft.com Pvt Ltd
In-Solutions Global Pvt Ltd
Institute for Development and Research
in Banking Technology (IDRBT)
Institute for Information Industry (India
Branch Office)
I nsti tute of Proj ect Management
Certification
InSync Tech-Fin Solutions Ltd
INSZoom Software India Pvt Ltd
Intec Infocom Pvt Ltd
Integra Software Services Pvt Ltd
Integrated Information Services Pvt Ltd
Intel Technology India Pvt Ltd
Intelenet Global Services Ltd
Inteliment Software Technologies (India)
Pvt Ltd
Intellicom Contact Centers (A Div. of
Jindal Transworld Pvt Ltd)
Intellicus Technologies Pvt Ltd
Intelliob Technologies Pvt Ltd
Intense Technologies Ltd
Interactive Manpower Solutions Pvt Ltd
Interactive Multimedia Technologies Pvt
Ltd
Interglobe Technologies Pvt Ltd
Interglobe Technology Quotient Pvt Ltd
Intergraph Consulting Pvt Ltd
International Institute of Information
Technology
Interra Information Technologies (India)
Pvt Ltd
IntersoftKK (India) Pvt Ltd
Intrasoft Technologies Ltd
Intuit Technology Services Pvt Ltd
Invensis Technologies Pvt Ltd
Invensys Development Centre India (P)
Ltd
Invesco (Hyderabad) Pvt Ltd
Invest Northern Ireland
INXS Technologies Ltd
IonIdea Enterprise Solutions Pvt Ltd
Ionnor Solutions Pvt Ltd
iPRIMED Education Solutions Pvt Ltd
iQor Services India Pvt Ltd
IRIS Business Services (India) Pvt Ltd
ISG Novasoft Technologies Ltd (A
company in the K K Birla Group)
iSOFT R&D Pvt Ltd
IT Village Software Services Pvt Ltd
ITC Infotech India Ltd
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Lazer Ken IT Services India Pvt Ltd
LeadGen Technologies India Pvt Ltd
Legasis Services Pvt Ltd
Lepton Software Export & Research Pvt
Ltd
Lexington Soft Pvt Ltd
Lexity Research & Development Pvt Ltd
Lexplosion Solutions Pvt Ltd
LG Soft India Pvt Ltd
Lighthouse Info Systems Pvt Ltd
Limtex Infotech Ltd
Lionbridge Technologies Pvt Ltd
Liquidhub India Pvt Ltd
Liqvid eLearning Services Pvt Ltd
Lister Technologies Pvt Ltd
Litmus7 Systems Consulting Pvt Ltd
Lodha Developers Ltd
Logica Pvt Ltd
Maarga Information Systems Pvt Ltd
Madhya Pradesh Agency for Promotion
of Information Technology
Maersk Global Service Centres (India)
Pvt Ltd
Magic Software Pvt Ltd
Magna Infotech Pvt Ltd
Magnasoft Consulting India Pvt Ltd
Magnon Solutions Pvt Ltd
Magus Customer Dialog Pvt Ltd
Maharana Pratap Engineering College
(A unit of Maharana Pratap Education
Centre)
Maharashtra Industrial Development
Corporation
Mahindra BPO Services Pvt Ltd
Mahindra World City Jaipur Ltd
MAIA Intelligence Pvt Ltd
Maintec Technologies Pvt Ltd
MakeMyTrip (India) Pvt Ltd
Mane Tech Pvt Ltd
Manhat t an As s oci at es ( I ndi a)
Development Centre Pvt Ltd
Mann-India Technologies Pvt Ltd
Manthan Software Services Pvt Ltd
MarketTools Research Pvt Ltd
Marlabs Software Pvt Ltd
MASTEK Ltd
Maven Systems Pvt Ltd
Maveric Systems Ltd
Maverick Quality Advisory Services Pvt
Ltd
McAfee Software (India) Pvt Ltd
McKinsey & Company Inc.
McKinsey Knowledge Centre India Pvt
Ltd
Meddiff Technologies Pvt Ltd
Media Lab Asia
MediaTek India Technology Pvt Ltd
Medimanage Insurance Broking Pvt Ltd
Medma Infomatix Pvt Ltd
Medsynaptic Pvt Ltd
Melstar Information Technologies Ltd
Merce Technologies Pvt Ltd
Mercer Consulting (India) Pvt Ltd
Mercury Pharma Services Pvt Ltd
MercuryMinds Technologies Pvt Ltd
Merit Software Services Pvt Ltd
MeritTrac Services Pvt Ltd
Metacube Software Pvt Ltd
META-i Technologies Pvt Ltd
Metlife Global Operations Support
Center Pvt Ltd
Metro Accounting Center of Excellence
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Network Systems & Technologies (P) Ltd
New Age Software and Solutions (India)
Pvt Ltd
Newgen Software Technologies Ltd
Newt Global India Pvt Ltd
Nexsus Techno Solutions Pvt Ltd
Nexus India Capital Advisors Pvt Ltd
Ngenox Technologies Pvt Ltd
nhance Engineering Solutions Pvt Ltd
Nice Interactive Solutions India Pvt Ltd
Nihilent Technologies Pvt Ltd
NIIT SmartServe Ltd
NIIT Technologies Ltd
Nishith Desai Associates
Niteo Technologies (P) Ltd
Nitman Software Pvt Ltd
Nitor Infotech Pvt Ltd
Noetix Software India Pvt Ltd
Nokia India Pvt Ltd
Nokia Siemens Networks Pvt Ltd
Nomura Research Institute India Pvt Ltd
Nomura Services India Pvt Ltd
North Shore Technologies Pvt Ltd
Northern Operating Services Pvt Ltd
Nous Infosystems Pvt Ltd
Novartis Development IT (A Div. of
Novartis Healthcare Pvt Ltd)
Novell Software Development (India) Ltd
Novellus Systems (India) Pvt Ltd
Novo Nordisk Service Center India Pvt Ltd
NowFloats Technologies Pvt Ltd
NSE.IT Ltd
NSL Infratech Pvt Ltd
NTrust Infotech Pvt Ltd
NTT DATA Global Delivery Services Ltd
NTT DATA Global Technology Services
Pvt Ltd
NTT DATA India Enterprise Application
Services Pvt Ltd
Nucleus Software Exports Ltd
NVISH Solutions Pvt Ltd
Oakton Global Technology Services
Centre (India) Pvt Ltd
Oberoi Contact Centre (A Div. of EIH Ltd)
Object Edge India Services Pvt Ltd
Octaware Technologies Pvt Ltd
Offshore Insights Research & Solutions Pvt
Ltd
Olive e-Business Pvt Ltd
Olive Technology Ltd
Olivesoft Technology Solutions Pvt Ltd
Omnesys Technologies Pvt Ltd
Omnitech Infosolutions Ltd
One Point IT Consulting Pvt Ltd
One97 Communications Ltd
OneGlobe Systems LLP
Online Recharge Services Pvt Ltd
OnProcess Technology India Pvt Ltd
Ontash India Technologies Pvt Ltd
Ontrack Systems Ltd
Onward Technologies Ltd
Open Text Technologies India Pvt Ltd
Openlabs Technologies & Consulting Pvt
Ltd
Opteamix India Business Solutions Pvt Ltd
Optimal Computing Pvt Ltd
Oracle (OFSS) BPO Services Ltd
Oracle India Pvt Ltd
OrangeScape Technologies Ltd
Orbital Outsourcing Services
Origin Learning Solutions Pvt Ltd
Orion Edutech Pvt Ltd
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Pvt Ltd
Mexus Education Pvt Ltd
Micro Focus India Pvt Ltd
Micro Informations Pvt Ltd
Micro Technologies (India) Ltd
Microland Ltd
Microsoft Corporation (I) Pvt Ltd
Midland Credit Management India Pvt
Ltd
MIEL e-Security Pvt Ltd
Miles Software Solutions Pvt Ltd
Milestone Interactive Private Limited
Mindchips Consulting Pvt Ltd
Mindcom Consulting Services Pvt Ltd
Mindcrest (India) Pvt Ltd
Mindfire Solutions
Mindlogicx Infotech Ltd
Mindteck (India) Ltd
MindTree Ltd
Misys Software Solutions (India) Pvt Ltd
mjunction Services Ltd
MModal Global Services Pvt Ltd
MobMe Wireless Solutions Pvt Ltd
mokSa Technologies India Pvt Ltd
Monarch Innovative Technologies Pvt
Ltd
Morgan Stanley Advantage Services Pvt
Ltd
MothersonSumi Infotech & Designs Ltd
Motif India Infotech Pvt. Ltd.
Mouri Tech Pvt Ltd
Moveinsync Technology Solutions Pvt Ltd
Movico Technologies Pvt Ltd
MphasiS Ltd
MResult Services Pvt Ltd
Multi Commodity Exchange of India Ltd
Muthayammal Engineering College (A
unit of Muthayammal Educational Trust
and Research Foundation)
Mynd Solutions Pvt Ltd
Nagarro Software Pvt Ltd
Narasu's Sarathy Institute of Technology
(A div. of Smt. Mahalakshmi Ammal
Educational Trust)
National Payments Corporation of India
Navayuga Infotech Pvt Ltd
Navigators Software Pvt Ltd
Navis India Technologies Pvt Ltd
NaviSite India Pvt Ltd
NDS Services Pay - TV Technology Pvt Ltd
NEC India Excellence Center Unit (A
division of NEC India Pvt Ltd)
Neebal Technologies Pvt Ltd
Neev Information Technologies Pvt Ltd
Neilsoft Ltd
Nelito Systems Ltd
Ness Technologies (India) Ltd
Net Positive Business Analytics Pvt Ltd
Net Solutions
Net Vigil Software Pvt Ltd
NetApp India Pvt Ltd
Netaquila Solutions Pvt Ltd
NetCracker Technology Solutions (India)
Pvt Ltd
NetEdge Computing Global Services Pvt
Ltd
Netesoft India Ltd
netGuru Ltd
Netmagic Solutions Pvt Ltd
Netscout Systems India Pvt Ltd
NetScout Systems Software India Pvt Ltd
Netweb Software Pvt Ltd
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Orkash Services Pvt Ltd
OSS Cube Solutions Pvt Ltd
Ostrya Labs Pvt Ltd
OXIGEN Services (India) Pvt Ltd
Oxygen Consulting Services Pvt Ltd
Ozonetel Systems Pvt Ltd
P S R Engineering College (A div. of P S
Ramasamy Telugu Minority Educational
and Charitable Trust)
PACNET (Pacific Internet India Pvt Ltd)
PageTraffic Web-Tech Pvt Ltd
Paharpur Business Centre (A Div. of
Chemical Metallurgical Design Co. Ltd)
Pan Business Lists Pvt Ltd
Pan Gulf Technologies Pvt Ltd
Panamax Infotech Ltd
Panasonic India Pvt Ltd
Panassia Infotech Pvt Ltd
Pandora R&D Labs Pvt Ltd
Pangea3 Legal Database Systems Pvt
Ltd
Panoramic Universal Ltd
PAR Computer Sciences (International)
Ltd
Paramatrix Technologies Pvt Ltd
P a r i c h a y Co mmu n i c a t i o n &
Technologies Pvt Ltd
Paripoorna Software Solution Service Pvt
Ltd
Parthys Reverse Informatics Analytic
Solutions Pvt Ltd
Pathfinder Business Analysis Pvt Ltd
Pawaa Software Pvt Ltd
Payoda Technologies Pvt Ltd
PayPal India Pvt Ltd
PDS Infotech Pvt Ltd
Pebblepath Software Technologies Pvt
Ltd
Pegasystems Worldwide India Pvt Ltd
Pennywise Solutions Pvt Ltd
PeopleStrong HR Services Pvt Ltd
Persistent Systems Ltd
Petro IT Ltd
PHi Business Solutions Ltd
Philips Electronics India Ltd
Phoenix Infocity Pvt Ltd
Phoenix IT Solutions Ltd
Phykon Solutions Pvt Ltd
Pinnacle Infotech Solutions
Pioneer Computing Technologies
Pitney Bowes Software India Pvt Ltd
PK4 Software Technologies Pvt Ltd
Planet PCI Infotech Ltd
Plintron Global Technology Solutions Pvt
Ltd
PMI Organization Centre Pvt Ltd
Polaris Financial Technology Ltd
Polo Queen Industrial and Fintech Ltd
Posidex Technologies Pvt Ltd
Pradot Technologies Pvt Ltd
Prakasam Engineering College (A unit of
Amma Education Society)
Prakash Software Solutions Pvt Ltd
Pramati Technologies (P) Ltd
Prasandi Infotech Park Pvt Ltd
Pratham Software Pvt Ltd
Praxis Softek Solutions Pvt Ltd
Precision Infomatic (Madras) Pvt Ltd
Preludesys India Ltd
PreMedia Global Pvt Ltd
PricewaterhouseCoopers Pvt Ltd
Primus IT Solutions Pvt Ltd
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Rigel Networks Pvt Ltd
Rightway Solution (India) Pvt Ltd
Rishabh Software Pvt Ltd
RJ Softwares
RM Education Solutions India Pvt Ltd
RMS Risk Management Solutions India Pvt
Ltd
RMSI Pvt Ltd
Robert BOSCH Engineering and Business
Solutions Ltd
Robosoft Technologies
Rockwell Collins India Enterprises Pvt Ltd
RocSearch India Pvt Ltd
Rolta India Ltd
Rooman Technologies Pvt Ltd
RR Donnelley India Outsource Pvt Ltd
S. P. Jain Institute of Management &
Research
S2S IT Solutions Pvt Ltd
Saama Technologies (India) Pvt Ltd
Saba Software India Pvt Ltd
Sabre Travel Technologies Pvt Ltd
Safaltek Software Pvt Ltd
Safe Software and Integrated Solutions
Pvt Ltd
Safenet Infotech Pvt Ltd
SAG Infotech Pvt Ltd
Sahara Net Corp Ltd
Sai BPO Services Ltd
Saigun Technologies Pvt Ltd
Saksoft Ltd
Salient Business Solutions Ltd
Salzer Technologies Ltd
Samin Tekmindz India Pvt Ltd
Sampoorna Matchjobs.com Pvt Ltd
Samsung Electronics India Software
Operations (SISO)
Samyak Infotech Pvt Ltd
Sanchit Technologies Pvt Ltd
Sankalp Computer & Systems Pvt Ltd
Sankhya Technologies Pvt Ltd
Sankhyaa Learning Pvt Ltd
Sanovi Technologies India Pvt Ltd
Santa Fe India Pvt Ltd
SAP Labs India Pvt Ltd
Sapient Corporation Pvt Ltd
Sapphire Info Solutions Pvt Ltd
Sapple Systems Pvt Ltd
SARANGSoft India Pvt Ltd
Saraswat Infotech Ltd
Sarla Technologies
SAS Institute (India) Pvt Ltd
Sashakta Technologies Pvt Ltd
Sasken Communication Technologies
Ltd
Satellite Infotech Services Pvt Ltd
Sathyabama University (A div. of
Sathyabama Educational Trust)
Sattva eTech India Pvt Ltd
Satyam BPO Ltd
Satyam Computer Services Ltd
Satyam Venture Engineering Services Pvt
Ltd
Savi Infoservices (India) Pvt Ltd
Saviance Technologies Pvt Ltd
SCA Technologies India Pvt Ltd
Schneider Electric India Pvt Ltd
Scope e-Knowledge Center Pvt Ltd
Scope International Pvt Ltd
SDG Software India Pvt Ltd
Seaant Web Technologies Pvt Ltd
Seal Infotech Pvt Ltd
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PRIMUS Techsystems Pvt Ltd
Principal Global Services Pvt Ltd
Prodapt Solutions Pvt Ltd
Progress Software Development Pvt Ltd
Progressive Infotech Pvt Ltd
Prologic First India Pvt Ltd
Prometric Testing Pvt Ltd
ProMinds Consulting Pvt Ltd
Protiviti Consulting Pvt Ltd
Prudence Techsol Pvt Ltd
PSNA College of Engineering and
Technology
PT Puretesting Software Pvt Ltd
PTC Software (India) Pvt Ltd
Punjab Information & Communication
Technology Corporation Ltd
PurpleTalk India Pvt Ltd
Pyramid IT Consulting Pvt Ltd
QA InfoTech Pvt Ltd
QAI (India) Ltd
QlikTech India Pvt Ltd
Quadlabs Technologies Pvt Ltd
Quadra Software Solutions Pvt Ltd
Qualcomm India Pvt Ltd
Quality Engineering and Software
Technologies Pvt Ltd
Quality Systems India Healthcare Pvt Ltd
Qualtech Consultants Pvt Ltd
Quantum-Link Communications Pvt Ltd
Quatrro Global Services Pvt Ltd
Quest Informatics Pvt Ltd
Qui nt Wel l i ngton Redwood I ndi a
Consulting Pvt Ltd
QuisLex Legal Services Pvt Ltd
QX KPO Services Pvt Ltd
R S Software (India) Ltd
R Systems International Ltd
Rahej a QBE Gener al I nsur ance
Company Ltd
Rajalakshmi Engineering College
Ramco Systems Ltd
RAMTeCh Software Solutions Pvt Ltd
Ramyam Intelligence Lab Pvt Ltd
Ranal Engineering Services Pvt Ltd
Rance Computer Pvt Ltd
Randstad India Ltd
RapidValue IT Services Pvt Ltd
RateGain IT Solutions Pvt Ltd
Rave Technologies (India) Pvt Ltd
Ray Business Technologies Pvt Ltd
RBS Business Services Pvt Ltd
Real Soft (Intl) Pvt Ltd
RealPage India Pvt Ltd
Records & Data Warehousing Pvt Ltd
Red Hat India Pvt Ltd
rediff.com India Ltd
Redson Consultancy Services Pvt Ltd
Redtech Network India Pvt Ltd
Reliable Business Solutions and Services
Pvt Ltd
Reliance BPO Pvt Ltd
Reliance Global Services Pvt Ltd
Reliance MediaWorks Entertainment
Services Ltd
Reliance Tech Services Pvt Ltd
Reli-e-Marg Software Consultants Pvt Ltd
Religare Technologies Ltd
Research in Motion India Pvt Ltd
Resemble Systems India Pvt Ltd
Resolve Business Services India Pvt Ltd
Ricoh India Ltd
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Sears IT & Management Services (India)
Pvt Ltd
Seaton India IT Pvt Ltd
Secova eServices Ltd
Seed Advisors Pvt Ltd
SEED Infotech Ltd
SE-Mentor Solutions Pvt Ltd
Senabi Infotech India Pvt Ltd
Seneca Global IT Services Pvt Ltd
Serve All Enterprise Solutions Ltd
Servion Global Solutions Ltd
Seventhsense Technologies Pvt Ltd
Shalom Info Tech Pvt Ltd
Shapoorji Pallonji & Company Ltd
Sharp Software Development India Pvt
Ltd
Shawman Software Pvt Ltd
Shell Business Service Centre (A div. of
Shell India Markets Pvt Ltd)
SHREE Infosoft Pvt Ltd
Shri Ramswaroop Memorial Institute of
Man age me n t an d Co mpu t e r
Application
Siemens Technology and Services Pvt Ltd
Sify Technologies Ltd
Sigma Infosolutions Ltd
Signalchip Innovations Pvt Ltd
Siksha Training & Development Pvt Ltd
Silicomp India Pvt Ltd
Silicus Technologies India Pvt Ltd
Silverskills Pvt Ltd
Simbus Technologies Pvt Ltd
Sirez Infosystems Pvt Ltd
SISA Information Security Pvt Ltd
Sisam Mobility Solutions Pvt Ltd
Sitel India Ltd
Skan DbyDx Software Pvt Ltd
Skelta Software Pvt Ltd
Skills Academy Pvt Ltd
SkillSoft Software Services India Pvt Ltd
Skilrock Technologies Pvt Ltd
Skipper Projects Pvt Ltd
SKP Cross Border Consulting Pvt Ltd
SkyTECH Solutions Pvt Ltd
SLK Software Services Pvt Ltd
Smart Chip Ltd
Smart Cube India Pvt Ltd
SmartBuzz Web Services Pvt Ltd
SmartCity (Kochi) Infrastructure Pvt Ltd
Smartcloud Infotech Pvt Ltd
smartData Enterprises (India) Ltd
Smile Multimedia Pvt Ltd
Snap-on Business Solutions India Pvt Ltd
SNS Technologies Pvt Ltd
Societe Generale Global Solution Centre
Pvt Ltd
Soft Prodigy System Solutions Pvt Ltd
SoftAge Information Technology Ltd
Softcell Technologies Ltd
Softlink Global Pvt Ltd
Softobiz Technologies Pvt Ltd
Softthink Intelligent Solutions Pvt Ltd
Software Associates
Software Data (India) Ltd
Software Paradigms Infotech Pvt Ltd
Software Technology Parks Of India
Solartis Technology Services Pvt Ltd
Sonata Software Ltd
SonicWALL Infosecurity Pvt Ltd
Sony India Software Center (A div. of
Sony India Pvt Ltd)
Sopra India Pvt Ltd
Sorokasoft (India) Pvt Ltd
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Syntel Ltd
Synygy India Pvt Ltd
Sysbiz Technologies Pvt Ltd
Sysnet Associates (India) Pvt Ltd
Systematix Infotech Pvt Ltd
Systems Plus Pvt Ltd
Systems Valley Pvt Ltd
Systsoft Systems & Software Pvt Ltd
TA Netgables Pvt Ltd
Take Solutions Ltd
Talent Capital India Pvt Ltd
Talentica Software (India) Pvt Ltd
TalentSprint Education Services Pvt Ltd
Talisma Corporation Pvt Ltd
Tally Solutions Pvt Ltd
Tamanna IT Solutions Ltd
Tandon Information Solution Pvt Ltd
Tarant Software Pvt Ltd
TaraSpan Solutions Pvt Ltd
Target Corporation India Pvt Ltd
Tasaa Infosolutions Pvt Ltd
Tata Business Support Services Ltd
Tata Communications Transformation
Services Ltd
Tata Consultancy Services Ltd
Tata Elxsi Ltd
Tata Technologies Ltd
Tata Teleservices Ltd
TaurusQuest Services Pvt Ltd
Tavant Technologies India Pvt Ltd
TaxSpanner.com (Span Across I T
Solutions Pvt Ltd)
Tech Mahindra Ltd
Techies India Inc.
Techindia Infoway Pvt Ltd
TechJini Solutions Pvt Ltd
Technicolor India Pvt Ltd
Techno Brain India Pvt Ltd
Technoforte Software Pvt Ltd
TECHNOPARK (Electronics Technology
Parks - Kerala)
Technosoft Global Services Pvt Ltd
Techsignia Solutions Pvt Ltd
TechTier IT Solutions Pvt Ltd
Tekflair Consultants Pvt Ltd
Telemune Software Solutions Pvt Ltd
Telerad Tech Pvt Ltd
Telibrahma Convergent
Communications Pvt Ltd
Telstra Telecommunications Pvt Ltd
Temenos India Pvt Ltd
Tenth Planet Technologies Pvt Ltd
TESCO Hindustan Service Centre Pvt Ltd
Texas Instruments India Pvt Ltd
Texcity Software Parks Ltd
Tharakan Web Innovations Pvt Ltd
The Chartered Institute of Management
Accounts
The Information Company Pvt Ltd
The World Bank (IBRD)
Theorem India Pvt Ltd
Think Future Technologies
Thinking Minds.com (I) Pvt Ltd
ThinkPalm Technologies Pvt Ltd
Thinksoft Global Services Ltd
Thirdware Solution Ltd
Tholons Knowledge Management Pvt
Ltd
Thomson Digital (ITES Div. of Thomson
Press (India) Ltd)
Thomson Reuters India Services Pvt Ltd
ThoughtFocus Information Technologies
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Source Fuse Technologies India Pvt Ltd
Sourcebits Technologies Pvt Ltd
SourcePro Infotech Pvt Ltd
Spadeworx Software Services Pvt Ltd
SPAN Infotech (India) Pvt Ltd
SPAN Outsourcing Pvt Ltd
Sparx IT Solutions Pvt Ltd
Spencer Stuart (India) Pvt Ltd
Speridian Technologies Pvt Ltd
Sphata Systems Pvt Ltd
SPI Technologies India Pvt Ltd
SpiderLogic India Pvt Ltd
Sports Mechanics India Pvt Ltd
SQS India Infosystems Pvt Ltd
Squadm Technologies Pvt Ltd
Sree Buddha College of Engineering
Sri Shakthi Institute of Engineering and
Technology
Sri Technologies Pvt Ltd
Srishti Innovative Computer Systems Pvt
Ltd
Srishti Software Pvt Ltd
SRM Techsol Pvt Ltd
Sryas Software Pvt Ltd
SSP India Pvt Ltd
STAG Software Pvt Ltd
Standard Chartered Pvt Equity Advisory
(India) Pvt Ltd
Station-e Info Services Pvt Ltd
STC Technologies Pvt Ltd
Steria (India) Ltd
Stragure Software Technologies Pvt Ltd
Strategic Human Resource
Management India Pvt Ltd
Strategic Outsourcing Services Pvt Ltd
Stream International Services Pvt Ltd
Subex Ltd
Suma Soft Pvt Ltd
Summit HR Outsourcing Services Pvt Ltd
Summit Information Technologies Pvt Ltd
SumTotal Systems India Pvt Ltd
Sun Knowledge Pvt Ltd
Sun Life India Service Centre Pvt Ltd
Sundaram Infotech Solutions (A Division
of Sundaram Finance Ltd)
SunGard IT Availability (India) Pvt Ltd
SunGard Solutions (India) Pvt Ltd
Sunsmart Technologies Pvt Ltd
SunTec Business Solutions Pvt Ltd
Support.com Pvt Ltd
Supportmart Technical Services Pvt Ltd
SureSoft Systems Pvt Ltd
SureVin BPO Services Pvt Ltd
Surprise Solutions
Surya Software Systems Pvt Ltd
Sutherland Global Services Pvt Ltd
Suyati Technologies Pvt Ltd
Suyog Computech Pvt Ltd
SVS Global Softech LLP
Swarnandhra College of Engineering &
Technology (A div. of 'The Vasista
Educational Society)
Sweans Technologies Pvt Ltd
Swiss Re Shared Services (India) Pvt Ltd
Sykes Enterprises (India) Pvt Ltd
Symantec Software India Pvt Ltd
Symbiosys Technologies
Symphony Services Corp. (I) Pvt Ltd
Synechron Technologies Pvt Ltd
Synergy Computer Solutions
International Ltd
Synopsys (India) Pvt Ltd
Synova Innovative Technologies Pvt Ltd
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Pvt Ltd
Thoughts Academy Pvt Ltd
ThoughtWorks Technologies India Pvt Ltd
TIBCO Software India Pvt Ltd
Tieto Software Technologies Pvt Ltd
Timken Engineering and Research India
Pvt Ltd
TIS India Business Consultants Pvt Ltd
TM Solutions Pvt Ltd
TNQ Books and Journals Pvt Ltd
ToLuna India Pvt Ltd
TopSource Infotech Solutions Pvt Ltd
Torus Business Solutions Pvt Ltd
Total IT Solutions Pvt Ltd
Towards Vision Technologies Pvt Ltd
TPI Advisory Services India Pvt Ltd
Trade and Investment Office India, State
of Victoria, Australia
TransForm Solution Pvt Ltd
Transgenez Solutions Pvt Ltd
Trendyworks Technologies Pvt Ltd
Tricom India Ltd
Trigent Software Ltd.
Trigyn Technologies Ltd
Trikaal Tech Enterprises Pvt Ltd
Trilegal
Triple A Solutions Pvt Ltd
Trishna Software and Technologies Pvt
Ltd
TROV IT Consulting & Services Pvt Ltd
Trulogix Information Systems Pvt Ltd
Trutech Webs Pvt Ltd
TRX Technologies India Pvt Ltd
TUV India Pvt Ltd
TVS Infotech Ltd
UBS (India) Pvt Ltd
UGAM Solutions Pvt Ltd
Unilog Content Solutions Pvt Ltd
Unisys Global Services - India (STP Division
of Unisys India Pvt Ltd)
UnitedHealth Group Information Services
Pvt Ltd
UnitedLex BPO Pvt Ltd
Unitforce Technologies Consulting Pvt
Ltd
Universal Legal
University of Petroleum and Energy
Studies
UPTEC Computer Consultancy Ltd
US Tech Solutions Pvt Ltd
US Technology International Pvt Ltd
UTC India Innovation & Engineering
Center (A div. of UTC Fire & Security India
Ltd)
Utopia India Pvt Ltd
V A C Media Pvt Ltd
Vakrangee Softwares Ltd
Value One Infotech Ltd
ValueLabs
ValueSource Technologies Pvt Ltd
Vaneera Hi-Tech
Vayana India Pvt Ltd
Vedicsoft India Pvt Ltd
Vee Technologies Pvt Ltd
Vel Tech Dr. RR & Dr. SR Technical
University
Velocity Software Solutions Pvt Ltd
Verge Technologies Pvt Ltd
VeriSign Services India Pvt Ltd
Verity Knowledge Solutions Pvt Ltd
Verizon Data Services India Pvt Ltd
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ZANEC Soft Tech Pvt Ltd
Zaptech Solutions
zCon Solutions Pvt Ltd
Zen Quality Assurance Pvt Ltd
Zenith Infotech Ltd
Zensar Technologies Ltd
Zesty Beanz Technologies Pvt Ltd
Zeta Softech Pvt Ltd
Zinnov Management Consulting Pvt Ltd
Zoho Corporation Pvt Ltd
Zynga Game Network India Pvt Ltd
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Versant Technologies Pvt Ltd
Version Systems Pvt Ltd
Vertex Customer Services India Pvt Ltd
Vertex Offshore Services Pvt Ltd
VFS Global Services Pvt Ltd
Vidyatech Solutions Pvt Ltd
Vigyanlabs Innovations Pvt Ltd
Vinayaka Mission's Kirupananda Variyar
Engineering College (A unit of Vinayaka
Mission Research Foundation)
Vinove Software & Services Pvt Ltd
Virmati Software & Telecommunications
Ltd
Virtual Employee Pvt Ltd
Virtusa (India) Pvt Ltd
Viscus Infotech Ltd
Vishwak Solutions Pvt Ltd
Visionet Systems Pvt Ltd
VISTA InfoSec Pvt Ltd
Vitae International Accounting Services
Pvt Ltd
Viteos Capital Market Services Ltd
VMware Software India Pvt Ltd
Vodafone India Services Pvt Ltd
Volvo India Pvt Ltd
VSM Software Pvt Ltd
VWR Lab Products Pvt Ltd
we45 Solutions India Pvt Ltd
Web Access (India) Pvt Ltd
Web Spiders (India) Pvt Ltd
Webrosoft Solutions Pvt Ltd
Welingkar Institute of Management
Development & Research
Wells Fargo India Solutions Pvt Ltd
West Bengal El ectroni cs I ndustry
Development Corporation Ltd
Western Outdoor Interactive Pvt Ltd
WhiteHedge Technologies Pvt Ltd
Williams Lea (India) Pvt Ltd
Winfoware Technologies Ltd
Winsar Infosoft Pvt Ltd
Winshuttle Software India Pvt Ltd
Winsoft Technologies India Pvt Ltd
Winzest Edutech Pvt Ltd
Wipro Technologies (Wipro Ltd)
Wisdom IT Services India Pvt Ltd
WM Global Technology Services India
Pvt Ltd
WNS Global Services (P) Ltd
Xavient Software Solutions (India) Pvt Ltd
Xchanging Technology Services (India)
Pvt Ltd
Xebia IT Architects India Pvt Ltd
Xerox India Ltd
XL India Business Services Pvt Ltd
Xoriant Solutions Pvt Ltd
Xpanxion International Pvt Ltd
Xplore-Tech Services Pvt Ltd
XS CAD India Pvt Ltd
XSYSYS Technologies Pvt Ltd
Xybion India Pvt Ltd
Xyka Software Pvt Ltd
Yahoo Software Development India Pvt
Ltd
Yamaha Motor Solutions (India) Pvt Ltd
Yell Adworks India Pvt Ltd
YES Bank Ltd
Yesso BPO Pvt Ltd
Yodlee Infotech Pvt Ltd
Yokogawa IA Technologies India Pvt Ltd
* Includes a few members from whom
membership subscription for 2012-13 is
still due
International Youth Center,
Teen Murti Marg, Chanakyapuri,
New Delhi 110 021, India
Phone: +91 11 23010199,
Fax: +91 11 23015452
Email: info@nasscom.in www. na s s c om. i n

Annual Report 2012-13

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Annual Report 2012-13

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India headquartered organisations, multinational

Engineering Services (ER&D)

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