ExpressSAS RAID Update Mac OS X Instructions

v1.2
The procedures described below provide step-by-step instructions to successfully complete your ATTO ExpressSAS RAID adapter
update. Should you have any questions, or problems, our technical support team is available to assist you. Please contact them
at (716) 691-1999 x 243, or techsupp@attotech.com.

Step 1 Update the ExpressSAS RAID R680,R644,R608,R60F driver.
Download OS X driver 3.00 or later from our website.
1. Power on your system.
2. Double click the dmg file for the disk image to mount.
3. Open the mounted disk image and double-click the installer.
4. Follow the on-screen instructions to complete the driver installation.
5. If OS X prompts you to reboot, do NOT reboot at this time.
Step 2 Launch the ATTO Configuration Tool
If you have not already installed the ATTO Configuration Tool, please download the ATTO Configuration
Tool 3.38.
If you have the ATTO Config Tool 4.01 already installed, you must be running both the GUI and the agent
on the machine with the ExpressSAS RAID R680,R644, R608, R60F installed.
Step 3 Changing Notification settings
1. Launch the ATTO ConfigTool
2. Click on the localhost in the left window pane, labeled Device Listing
3. You will see a tab called Notifications in right window pane. Click on this tab and you should
see a screen similar to Figure 1.

ExpressSAS RAID Update Mac OS X Instructions

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Figure 1

4. Record the current settings for the Basic Alerts for future reference.
5. Change Audible and Visual to None.
6. For ATTO Configuration Tool 3.38, change System Log to None. For ATTO Config Tool 4.01,
change the System Log to ALL.
7. Under Logging, make Events are set to ALL and the Size Limit is set to 0.
8. Under Email, for Notification Address, record the level for address for future reference.
9. Change each Email Notification Level to None.
10. Press the Commit button once changes are made.

ExpressSAS RAID Update Mac OS X Instructions

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For ATTO Configuration Tool 3.38 ONLY
11. Click on the SNMP tab. You should see a screen similar to Figure 2.

Figure 2
12. For the Agent Mode setting and the Enable Trap setting, record the current setting for future
reference.
13. Under Agent Mode, change the Mode to Disabled.
14. For the Enable Trap checkbox, uncheck this box.
15. Press Commit to save the settings.


ExpressSAS RAID Update Mac OS X Instructions

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Step 4 Update Flash Bundle
Please download the appropriate FlashBundle file.
If you have a Mac 1,1 use EFI, use fls_efi32_esasraid2_ 2012_01_24 or later.
If you have a Mac 2,1 or later, use fls_efi64_esasraid2_ 2012_01_24 or later.
1. In the left window pane, expand the device tree until you see the ExpressSAS R680, R644, R608,
or R60F.
2. Click on the Flash tab in the right pane and you should see a screen similar to Figure 3.


Figure 3

3. Browse to the downloaded flash bundle and click the Update button. The flashing process may
take several minutes.
4. You will need to repeat these steps for each ExpressSAS RAID R680, R644, R608, and R60F install
in the system.
ExpressSAS RAID Update Mac OS X Instructions

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Step 5 - Quit ATTO Configuration Tool and Restart your Mac
Restarting the Operating System is a necessary step for the new driver and flash bundle to be loaded.
Restart your system now.
Step 6 Launch the ATTO ESASRAID Maintenance application
If you have not already, please download the ATTO ESAS RAID Maintenance application.
1. Unzip and double-click the ATTO ESAS RAID Maintenance application.
2. You should see a screen similar to Figure 4.

Figure 4
3. Click the Start button to begin.
4. Gathering RAID card information - The application will first gather information about all of the
RAID cards installed in the system and this information in the console window. If it finds old
flash bundles or old drivers installed, it will give you a message and quit.
5. Discovering All RAID Groups - The application will discover all RAID groups and display these
RAID groups in the console.

ExpressSAS RAID Update Mac OS X Instructions

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6. Filesystem Check - Improper system reboots, drive hardware problems, viruses, power surges
or brown outs, etc. can contribute to a file system becoming damaged. Routinely running a file
system check is a crucial part of best practices to maximize the safety of your data.

We HIGHLY recommend that you run a file system check to identify and fix any file system errors. This check will
minimize the chance of a problem later in this process.

Depending on the number of files, size of files and difference in storage media the time required to complete a file
system check varies from several minutes to several hours

OS X File System Check
a. First we need to find each ATTO RAID Group in Apple Disk Utility
b. Open a Finder Window.
c. Select Applications Utilities Disk Utility.app
d. You should see a new window like Figure 5

Figure 5

e. All ATTO ExpressSAS RAID Volumes use an icon like Figure 6 and will have ATTO in the
Disk name.
ATTO as Disk Name
ExpressSAS RAID Update Mac OS X Instructions

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Figure 6

f. Click on the Volume and click on the Repair Disk button.
g. Repeat this for all ATTO RAID Groups
h. Once all file system checks have run, enter PROCEED in the pop-up window and click
OK.

7. Backup your Data
Backing up your data is vital to maximize the safety of your data. Computer systems are not perfect. CPUs,
motherboards, and peripherals fail and operating systems crash. File systems can become corrupt and viruses
could cause data to loss. A loss of data can cause a major crisis or even a business failure. If your data is valuable,
you should have back up plan implemented.

We HIGHLY recommend that you run a back up at this time to maximize the safety of your data.

Depending on the storage media, volume size and time since the last backup the time required to complete a file
backup varies from several minutes to several hours

a. Once your data has been backed up, enter PROCEED in the pop-up window.

8. Unmount RAID Groups
The RAID group needs to be un-mounted to minimize the time to complete the Media Scrub.

Un-mounting OS X Volumes
a. Before un-mounting the volumes, please close any application or file that may be using
these volumes.First we need to find each ATTO RAID Group in Apple Disk Utility
b. Open a Finder Window.
c. Select Applications Utilities Disk Utility.app
d. You should see a new window like Figure 7

ExpressSAS RAID Update Mac OS X Instructions

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Figure 7

e. All ATTO ExpressSAS RAID Volumes use an icon like Figure 8 and will have ATTO in the
Disk name.

Figure 8

f. In the top icon bar, click on the Unmount button.
g. Repeat these steps for every RAID group.
h. Once all partitions have been un-mounted, type PROCEED in the application pop-up
window and click OK.

9. Perform a Media Scrub
Performing a Media Scrub is another crucial part of maximizing the safety of your data. Drives over time can
develop areas where blocks can become inaccessible even when not routinely accessed. Running a Media scan
should be a regular aspect of your data protection plan.

This scan will find the unprotected areas of your RAID group and fix them.
Do NOT launch the ATTO Configuration Tool and alter any processes and settings during this scan.
ATTO as Disk Name
ExpressSAS RAID Update Mac OS X Instructions

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Depending on the storage media and volume size the time required to complete a Media Scrub varies from
several minutes to several hours


10. Completion
The application will report the final findings. If all discovered RAID groups passed, proceed to
Step 7.

If a failure is noted, please proceed to Appendix A for further instructions.

Step 7 Enable Notifications
1. Launch the ATTO ConfigTool
2. Click on the localhost in the left window pane, labeled Device Listing
3. You will see a tab called Notifications in right window pane. Click on this tab and you should
see a screen similar to Figure 9.

Figure 9

4. Change the Basic Alerts back to your recorded settings.
ExpressSAS RAID Update Mac OS X Instructions

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5. Under Logging, make Events are set to ALL and the Size Limit is set to 0.
6. Change your Email Notification Addresses back to your recorded settings.
7. Press the Commit button once changes are made.
For ATTO Configuration Tool 3.38 ONLY
8. Click on the SNMP tab. You should see a screen similar to Figure 10.

Figure 10
9. For the Agent Mode setting and the Enable Trap setting, change these back to your record the
current settings
10. Press Commit to save the settings.

ExpressSAS RAID Update Mac OS X Instructions

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Step 8 Mount your volumes
Mounting OS X Volumes
a. First we need to find each ATTO RAID Group in Apple Disk Utility
b. Open a Finder Window.
c. Select Applications Utilities Disk Utility.app
d. You should see a new window like Figure 11.

Figure 11

e. All ATTO ExpressSAS RAID Volumes use an icon like Figure 12 and will have ATTO in
the Disk name.

Figure 12
f. In the top icon bar, click on the Mount button.
g. Repeat these steps for every RAID group.

ATTO as Disk Name
ExpressSAS RAID Update Mac OS X Instructions

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Appendix A
1. If a failure is noted, there will be a file called ATTO.log in the same directory as the application.
2. There will be additional logs under Applications\ATTO Configuration Tool\logs.
3. For ATTO Configuration Tool 3.38 users: There will be additional logs under Applications\ATTO
Configuration Tool\logs.
4. For ATTO Configuration Tool 4.01 users: Launch the ATTO Config Tool 4.01. Log into the
localhost and then click the 'Notification' tab. Press the 'Save' button to save the log.

Please gather these logs and contact us for technical support:
ATTO Technology, Inc.
155 Crosspoint Parkway
Amherst, NY 14068
(716)691-1999 x243
techsupp@attotech.com