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9/7/14 Supply Chain Management: Course Overview

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1.1. What is Supply Chain Management?
A SUPPLY CHAIN is a network of supplier, manufacturing, assembly, distribution, and logistics facilities that
perform the functions of procurement of materials, transformation of these materials into intermediate and finished
products, and the distribution of these products to customers. Supply chains arise in both manufacturing and
service organizations. SUPPLY CHAIN MANAGEMENT (SCM) is a systems approach to managing the
entire flow of information, materials, and services from raw materials suppliers
through factories and warehouses to the end customer. SCM is different from SUPPLY MANAGEMENT
which emphasizes only the buyer-supplier relationship.
Supply chain management has emerged as the new key to productivity and competitiveness of manufacturing and
service enterprises. The importance of this area is shown by a significant spurt in research in the last five years
and also proliferation of supply chain solutions and supply chain companies (e.g. i2, Manugistics, etc.). All major
ERP companies are now offering supply chain solutions as a major extended feature of their ERP packages.
Supply chain management is a major application area for Internet Technologies and Electronic Commerce
(ITEC). In fact, advances in ITEC have contributed to growing importance of supply chain management and
SCM in turn has contributed to many advances in ITEC.

1.2. Two Faces of Supply Chain Management
SCM has two major faces to it. The first can be called loosely as the back-end and comprises the physical
building blocks such as the
supply facilities, production facilities, warehouses, distributors, retailers, and logistics facilities. The back-end
essentially involves
production, assembly, and physical movement. Major decisions here include:
1. Procurement (supplier selection, optimal procurement policies, etc.)
2. Manufacturing (plant location, product line selection, capacity planning, production scheduling, etc.)
3. Distribution (warehouse location, customer allocation, demand forecasting, inventory management, etc.)
4. Logistics (selection of logistics mode, selection of ports, direct delivery, vehicle scheduling, etc.)
5. Global Decisions (product and process selection, planning under uncertainty, real-time monitoring and
control, integrated scheduling)
Stochastic models (Markov chains, queueing networks), optimization models (LP, ILP, MILP, heuristics), and
simulation provide the basis for the above decisions.
9/7/14 Supply Chain Management: Course Overview
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The second face (which can be called the front-end) is where IT and ITEC play a key role. This face involves
processing and use of information to facilitate and optimize the back-end operations. Key technologies here
include: EDI (for exchange for information across different players in the supply chain); Electronic payment
protocols; Internet auctions (for selecting suppliers, distributors, demand forecasting, etc.); Electronic Business
Process Optimization; E-logistics; Continuous tracking of customer orders through the Internet; Internet-based
shared services manufacturing; etc.

To introduce the major building blocks, major functions, major business processes, performance metrics, and
major decisions
(strategic, tactical, and operational) in supply chain networks
To provide an insight into the role of Internet Technologies and Electronic Commerce in supply chain
operations and to discuss
technical aspects of key ITEC components in supply chain management.
To bring out the role of stochastic models (Markov chains, queueing networks); optimization models (LP,
ILP, MILP, GA, Constraint Programming); and simulation in supply chain planning and decision-making. This
will provide the foundation for design and analysis of supply chains.


Part 1: Building Blocks, Performance Measures, Decisions
Building Blocks of a Supply Chain Networt
Performance Measures
Decisions in the Supply Chain World
Models for Supply Chain Decision-Making
Lecture Notes
Problem Set: 1
Chapter 2: N. Viswanadham. Analysis of Manufacturing Enterprises. Kluwer Academic
Chapter 7: N. Viswanadham. Analysis of Manufacturing Enterprises. Kluwer Academic
Y. Narahari and S. Biswas. Supply Chain Management: Models and Decision Making
Ram Ganeshan and Terry P. Harrison. An Introduction to Supply Chain Management
D. Connors, D. An, S. Buckley, G. Feigin, R. Jayaraman, A. Levas, N. Nayak, R. Petrakian,
R. Srinivasan. Dynamic modelling for business process reengineering. IBM Research Report
19944, 1995
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Part 2: Supply Chain Inventory Management
Economic Order Quantity Models
Reorder Point Models
Multiechelon Inventory Systems
Lecture Notes
Chapter 3: W.J. Hopp and M.L. Spearman. Factory Physics: Foundations of Manufacturing
Chapter 17: W.J. Hopp and M.L. Spearman. Factory Physics: Foundations of Manufacturing

Part 3: Mathematical Foundations of Supply Chain Solutions
Use of Stochastic Models and Combinatorial Optimization in:
Supply Chain Planning
Supply Chain Facilities Layout
Capacity Planning
Inventory Optimization
Dynamic Routing and Scheduling
Understanding the "internals" of industry best practice solutions
Lecture Notes

Part 4: Case Studies
Digital Equipment Case Study
IBM Case Study
Lecture Notes

Part 5: Internet Techologies and Electronic Commerce in SCM
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Relation to ERP
Internet Auctions
Electronic business process optimization
Business objects in SCM
Lecture Notes

Course Organization &
Course Schedule
Books and References
Term Papers
Mini Projects
Useful Web Resources
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