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TABLE OF CONTENTS
1. Promoter’s Background
2. Objectives of Study
3. Healthcare in India Medical Tourism
Scenario
4. Health Insurance Scenario
5. Location Analysis of Jaipur
6. SWOT Analysis
7. Proposed Hospital Profile
8. Budgetary Considerations
9. Expected Revenue and break – even Analysis
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PROMOTER’S BACKGROUND
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OBJECTIVES OF STUDY
1. To perform feasibility analysis for a hospital at the Jaipur
Rajasthan.
2. To give an estimate of budget required for the project.
3. To calculate the expected profits and the break – even point for the
project.
4. To Emphasis on expansion of the project.
Our Prime focus is to establish a global cardiac care centre for the
cardiology Excellence, which will provide world class cardiac care,
angioplasties, bye pass operation, Open heart surgeries with latest
advancement in cardiology treatment
This will be first hospital in India which will provide Interventional Cardiac
Radiology services during cardiac procedures,
Apart from cardiology our aim is to provide world class neurology services,
world class ophthalmology services, Infertility centre, world class nephrology
and dialysis centre, rhematology centre, world class paediatric Neonatology
centre with excellence, World class critical care services, world class
laproscopic and key hole surgeries centre, world class orthopaedic surgeries
and trauma treatment centre in our hospital premise.
With the hospital we will run a Nursing college for production of speciality
nurses, Our Nursing College will be art of nursing institution and will work with
the hospital from the start up date.
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HEALTH CARE IN INDIA
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Indian Healthcare Industry to Double in Value by 2012
Rising income levels
Changing demographics
Of the 32 Indian states that the report considered, the six states of
Rajasthan, Maharashtra, West Bengal, Uttar Pradesh, Tamil Nadu
and Andhra Pradesh are forecasted to represent approximately 50
percent of the expenditure for 2009-2013 period.
While the Indian healthcare system has grown manifold over the
past few years, it has yet not been able to keep pace with the rapid
rise in the population. One example of that is the availability of
hospital beds in our country —against a world average of four beds
per 1,000 population, India lags behind at just over 0.7 presently.”
There is a growing need to deal with the issues of urban healthcare
infrastructure as rural to urban migration has significantly increased
the demand for these services.
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The Indian Healthcare Industry-An Overview
Revenues from the healthcare sector account for 5.2 per cent of the
GDP, making it the third largest growth segment in India.
Growth drivers
Medical Tourism
Telemedicine
Diagnostic services
Increasing awareness
Medical insurance
Aging population
Growing urbanization
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MEDICAL TOURISM IN INDIA OR HEALTHCARE TOURISM
Indian hospitals are fast becoming the first choice for foreign
patients owing to easy access to visa facilities, coupled with the best
emerging medical infrastructure, which will help India earn to an
extent of US$ 1.86 billion in foreign exchange by 2012. Currently,
India's earnings through medical tourism annually are an estimated
US$ 821.40 million.
India has originated as one of the most important hubs for medical
tourism.
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for high end surgeries like Cardiac By-Pass Surgery or a Knee/Hip
Replacement.
Salient Features
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scheme, launched in 2002 in Karnataka by a public-private
partnership.
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resembles the taste of the Rajputs and the Royal
No. of large and medium scale running units: 48 No.
families. In the present date, Jaipur is the major
of small scale units: 19,544 No. of industrial areas: 19
business centre for the natives of Rajasthan with all
(Bagru, Bassi, Bais Godam, Bindyaka, Dudu, Hirawala,
requisites of a metropolitan city.
Jetpura, Jhotwara, Kaladera, Kanakpura, Kartarpura,
Malviya Nagar, Phulera, Renwal, Sanganer, Shahpura,
Sitapura, Sudarshanpur and Vishwakarma)
Jaipur district is a centre for both modern and
traditional industries. The main industrial products
include: acetylene gas, ACSR (Aluminium Conductor
Steel Reinforced) cable, all-purpose flour (maida),
atta flour, ball bearings, bottling of LPG, ceramics,
pottery, cold roll strips, corrugated boxes, deoiled
cakes, durries, dyeing and printing, edible oil,
electronic items, engraving on brass items, ferrous
and non-ferrous castings, gems and jewellery, general
engineering and manufacturing, granite slabs and
tiles, hand-made paper, handicraft items, halogen
automobile headlamps, "hawai" chappals (sandals),
household electrical appliances, HT steel strips,
iodised salt, lamps, laminated springs for railways,
marble statues, marble tiles & slabs, moulded plastic
components for electronics, nitrochlorobenzene,
oxygen gas, perfumes, pigments, plastic containers,
P.P. multifilament yarn, PVC cables, PVC doors, PVC
footwear, canvas shoes, Portland cement, ready made
garments (clothing), re-roller products, semolina
(suji), steel furniture, steel ingots, stone grits,
synthetic leather, suits & shirts made of synthetic
materials, tablets and capsules, two way radio and
line, washing soap, wheat, woollen carpets, refined
vegetable oil and vanaspati ghee heavy Steel
fabrication, brass and lacquer work, enamel work,
gems and jewellery, granite tiles, handlooms, marble
statues, printed cloth and textiles, ready made
garments, woollen and silk carpets.
Jaipur has been ranked 31 among the 50 Emerging
Global Outsourcing cities. Genpact and Infosys have
their BPO already established and running
successfully. In fact Genpact has the fastest growing
location in Jaipur. Real Estate business is flourishing
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well from last 2–3 years. Some of the companies
already present here include MICO, Coca Cola, IBM,
Ericsson and NEI popularly known as NBC Bearings.
Jaipur also has Reserve bank of India and many other
prominent international banks. India's largest
integrated IT SEZ Mahindra World City is located in
Jaipur. Master planned by Jurong Constructions
Singapore it covers nearly 3,000 acres (12 km2) of
land off Ajmer highway and has already attracted
major companies like Infosys, TCS, Wipro, Tech
Mahindra, Truworth and Bank. India’s one of a kind
World Trade Park is also under construction in
Malaviya Nagar. It will be having luxury hotel,
business halls, five screen multiplex, underwater
restaurant and many showrooms of international
brands. In coming years it will be the hub for modern
business development in Jaipur. Jaipur is soon
planned to have an International Convention Centre
and a Golf course. A film city near Agra highway is
also in the pipeline.
Tourism is a significant part of Jaipur's economy.
Some of the world's best hotels are located here.
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Hospitals in JAIPUR
Positive Factors
81% Literate population
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IT Services sector remains a major driver of the economy and jobs created
here Rajasthan NRI Diaspora and first-generation of successful technology
entrepreneurs are encouraging a renaissance of entrepreneurial activity.
JAIPUR has the sixth largest metropolitan economy and the highest per
capita income in the country.
Negative Factors
Reputed hospitals like Fortis, Apollo SDM, and Birla
SWOT ANALYSIS
Strengths:
Weakness-- No significant
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Opportunities: Changes in demography and socio-economic mix are
altering the population's disease profile and increasing the incidence of
lifestyle diseases thus increasing the demand for beds
PROPOSED HOSPITAL
Mission
To serve and enrich the quality of life of patients suffering from diseases,
through the efficient deployment of technology and human expertise, in a
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caring and nurturing environment with the greatest respect for human
dignity and life.
Vision
Global Cardiology Hospital will strive with excellence to fulfil the needs of
the community in its chosen field of medical treatment and grow to be the
biggest and most respected name in quality healthcare business in the
country.
Availability of finances
Competitors
First Phase 200 beds; it will take one and half year to commence the
Hospital after acquiring the land. (OCT 2009- MARCH 2010). Hospital +
Angel Investors tie up (joint venture)
Means- $ 15 million USD for first phase of hospital and nursing college
1. Purchase of land
THERAPEUTIC SPECIALITIES
• Ortho
• Cardiology
• Gynaecology
• Paediatrics
• ENT
• Sex clinic/ counselling centre
• Rehabilitation centre
• Psychiatry
• Dental
• Wellness centre
• Ophthalmology
• Medicine
• Surgery
SUPER SPECIALITY
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7) Obesity Surgery
DIAGNOSTIC SERVICESS
o Radiology: CT scan, MRI, bone mineral densitometry,
mammography, ultrasound, x‐ray
o Laboratory: biochemistry, haematology, serology, microbiology,
clinical pathology, histopathology
Inventory
Accounts management
Records management
ERP solution
Hospital Peculiarities
Robotics in OTs
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Laser Technology in surgery
USP
• Constant interaction with the patients and strong bonding with them
Basement:-
10 OPD’s
Diagnostics, Lab
Waiting lobby
Ground Floor
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Cafeteria
Children Play Area
Emergency Department
Admin Department
ATM
First Floor
OT
SICU
Labour Room
NICU
PICU
ICCU
CATH LAB
CARDITHORACIC OT
CTVS ICU
HDU
Second Floor
General Ward
Twin Sharing
Semi -Deluxe Rooms
Library
Third Floor
General Ward
Deluxe- Rooms
Suite
Fourth Floor
Tele-Medicine Department
Conference Hall
Yoga Area
Ayurvedic Department
ESTIMATED MANPOWER
Department of Laboratory
Nurses in the Hospital
Medicine
Nurses in I.C.C,U/ ICU 12 Section Head 1
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Number of Technicians for
Nurses in S.C.C.U 9 6
fairly automated lab
Number of
Nurses in I.C.C.U 0 Technicians manual/fairly 9
automated lab
Nurses in N.I.C.U 7 Senior Technicians 1
Nurses in Special ward 12 Total Technicians 10
Nurses in Deluxe ward 4 Relievers 3
Attendants for Automated
Nurses in Double ward 7 6
Lab
Nurses in Single ward 19 Relievers for Attendants 0
Nurses in General ward 8 Reception cum Clerk 1
Nurses in Day care 4 Relievers for Clerks 0
Nurses in Operation Theatre 5
Nurses in OPD 7 Department of Imaging Sciences
Nurses in Casualty ward 7 Section Head 1
Number of Technicians for
Nurses in Labour Room 1 2
routine X-rays,
Total Nurses in the
Special procedures like
Hospital(Including 30% 90 4
myelography
of Relievers)
barium investigations, HSG
etc.
Physiotherapy Department Relievers 1
Physiotherapists 1
Physiotherapists
0 Department of Ultra Sound
Aide/Junior Trainee
Senior Physiotherapists 0 Number of Technicians 2
Total Physiotherapists 1 Attendants for Ultra Sound 4
Relievers 1
Pharmacy Department
Pharmacists for Indoor Department of ECG & 2D ECHO
1
Issues
Pharmacists for OPD
2 Technicians with Echo 5
Issues
Junior Pharmacists 0 Relievers 2
Senior Pharmacist 0
Pharmacy Aide 0 Special Services
Chief Pharmacist 1 Blood Bank 0
Total Staff in Pharmacy 4 Health Check Up 1
X-Ray 0
General Maintenance Infection Control Nurse 1
Manpower required 9 Nurse Clinical Specialist 1
Total staff - special
Relievers 3 3
services
Total Staff in General
12
Maintenance
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Security Department Food Service Department
Security guards (Including
5 Dietician 1
gateways & Special areas)
Relievers 2
Security Supervisor 5 Cook 3
Total Staff in Security
12 Cook Helper 3
Department
Dishwasher/Attendant 3
Sterile Supply Department Storekeeper 1
Technician required Total Staff in Food
3 11
including Relievers Service
Supervisor shift 1
Total Staff in
4
Sterile Department
Laundry Department
Laundry Operator 5
Laundry Orderly / Assistant 2
Laundry Staff 7
Relievers 2
Total Laundry Staff 9
Shift Supervisor / shift 1
Staff in Housekeeping 0 0 77
Total Housekeeping Staff : (Including 30%
Relievers) 0 0 100
FORTIS HOSPITAL
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• Obesity clinic
• Cardiology
• Neurology
• Kidney transplant
• Cancer treatment
• IVF centre
• Neuro Trauma Unit
SDM HOSPITAL
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• Physiotherapy
• Post Operative Recovery Room for Cardiac, Renal and Microsurgical
cases
• Psychiatry
• Radiation Synovectomy
• Reconstructive Plastic Surgery
• Renal Dialysis Unit
• Respiratory Care Unit for patients needing acute respiratory care
facilities
• Speech Therapy with a Child Guidance Clinic
• Vascular Surgery
• Video-endoscopes Surgeries
MARKETING STRATEGIES
Communication mix
The aim of this exercise is to establish the brand in the minds of the
customers so well that it becomes the first name that customers recall
whenever discussing or thinking about healthcare. The product would be
heavily advertised before launching and then we would involve in
extensive sales promotion. The communication strategy of promoting and
advertising the brand is as follows:
1. Magazines
o Health
o General
o Lifestyle
2. Newspaper ads
7. Mobile marketing
• Health Magazines
Advertising
Promotion activities
Sales Promotion
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Special packages for economically backward patients, senior citizens,
maternity package, annual health check up package, package for diabetic
patients, physiotherapy package etc. Future Plan
As shown in the above diagram, we will have our fully equipped super
speciality hospital in the cities (Tier 2) built and working successfully as
envisioned in the current expansion plan. But we would not be able to
provide quality health care to smaller towns where a good number of
people reside and are in need of such facilities. This would also form a
part of our Corporate Social Responsibility whereby we will go one step
further than just providing free care in our hospitals by reserving 10%
of our capacity for such cases.
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Here we will establish small nursing homes with minimal facilities and
having interns and other less qualified staff (but competent enough to
handle minor issues like flu, fever, basic orthopaedic and other basic
services). These staff would be able to give proper diagnostic facility to
the villagers and to the small town people and if they feel that the
patient has some major disease, he/she will refer that patient to the
nearest “HUB” where the person would be treated at subsidised cost
(the exact amount of subsidy that would be provided can only be
decided on regional basis). We would be cross subsidising such
activities with the retained earnings from our business.
BUDGETARY CONSIDERATIONS
Amount Amount
budgeted expenditure
INR in Millions INR in Millions
1. Land cost
15000 Sq.Ft / * 1000 *12 200.00
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2. Building and auxiliary cost 459.40
4. Equipment planning
Echo – Colour Doppler 1.80
Ventilator: 3 2.40
Cardiac Monitor (NIBP) 30 3.00
Defibrillator: 5 1.00
TMT-2 0.30
Central Line Oxygen 0.20
ECG Machine : 10 0.10
Pulse Oxymetre : 5 0.10
Centralized Monitor 0.10
Infusion Pump : 10 0.30
Pace Maker : 05 0.25
Computerized System 0.20
X-Ray :3 0.90
Cardiac Fowler Bed 0.75
IITV 0.90
USG : 2 0.80
Pathology Equipments 1.50
Other material & Medicines 0.20
CT scan 10.00
MRI 15.00
CSSD 15.00
Lab 20.00
Ambulance 4 nos 2.00
Communication System 2.00
IT system 10.00
Miscellaneous 10.00
Total CAPEX 808.20
Working Expenses
Amount budgeted Amount expenditure
(Monthly) (Yearly)
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Security staff- outsourced 0.05
Med.Supr. 0.15
CEO 0.20
TOTAL 70.04
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5 Pharmacy( IPD) 1.20 14.40
CAPEX
Working capital
Revenue
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Q-3, FRU 1, RCH HOSPITAL
INDIA
E MAIL-- pmsndetwork@gmail.com
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