Daimler Trucks North America LLC Page 1 of 4 19/09/14

International Sales & Service

Daimler Latina: Technical Product Report (TPR)



Internal Reference No 11 - 2014
Truck
Model
M2 106 VIN 3ALFCYCS5DDFG6782
Miles/
KMS
10,685 km
Delivered
Date
19-04-2013
Component Type AIR BAG PISTON Build Date 29-11-2012
Failed Part No 16-14366-000
Safety Related Yes X No Occupational Health & Safety Issue Yes X No
Vehicle
Application
Beverage delivery (Coast, Highlands and Jungle)
Road Condition Asphalt
Customer Complaint: Broken rear axle air bag piston (Suspension)

Cause/Investigations to Date
The rear axle air bag piston is broken

We think that the rear air bag piston has no the correct strength.The right air bag
piston failed and truck weight moved to right side this movement pull the drive axle
to the right side and broke torque rod bolts; and left air bag piston.

Corrective Action Replace the air bag piston material

General Comments / Suggestions Short term solution is to replace the rear air bag suspension and torque rod.

Average Warranty Cost (per failure) USD $ 761.54 (does not include tax)
Total Warranty Cost (all claims) USD $ 3,887.39
Warranty Incidence Rate % of Sales
VIN of other vehicles affected
VIN MILEAGE CUSTOMER
FG6771 3,565 KM
UNION DE CER. PER. BACKUS Y
JOHNSTON
FE6790 4,729 KM
UNION DE CER. PER. BACKUS Y
JOHNSTON
FG6772 6,284 KM
UNION DE CER. PER. BACKUS Y
JOHNSTON
FG6772 13,580 KM
UNION DE CER. PER. BACKUS Y
JOHNSTON
Average Vehicle Age less than 1 year
Average
KM/Miles
6,000 km
Additional Comments:
Please check the following table

VIN Part number Type Weight lb. Front Weight lb. Rear Suspension Rail Length Wheelbase
FG6154 A16-17574-002 6x4 13220 40000 FA246000 450 284
FG6772 A16-18335-001 6x2 13220 42500 FA240000 450 260


On the table you could appreciate two M2 units. On the first one, is a 6x4 unit,the air bag
piston is made in aluminium alloy. For the secondone, is a 6x2 unit, the air bag piston is
made in a kind of plastic. I think that we need to check the weight capacity for each model.

Please note that the weight capacity for the 6x2 unit is bigger than 6x4 unit.
Attachments X Applicable Warranty Reports * X Photographs
Field Service Reports Faulty Part
Daimler Trucks North America LLC Page 2 of 4 19/09/14
International Sales & Service
Compiled By Date
Contact
Number
Email
FOR LOCAL TECHNICAL SERVICE USE
Date report sent
Date 1
st
Follow Up
Date 2
nd
Follow Up
Response from DTNA

Action Taken By Local Technical Service

Affected parts

Air bag piston



Torque rod suspension:


Daimler Trucks North America LLC Page 3 of 4 19/09/14
International Sales & Service

Sub-assembly failed: Left air bag piston



Sub-assembly failed: Right air bag piston




Daimler Trucks North America LLC Page 4 of 4 19/09/14
International Sales & Service

Sub-assembly failed



Sub-assembly failed: Misalignment on rear drive axle