Académique Documents
Professionnel Documents
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Nurse
Communication
Physician
Communication
Medication
Communication
Overall Rating
of 9 or 10
Likelihood to
Recommend
Responsiveness Pain
Management
Discharge
Information
Quiet at Night Cleanliness
75%
59%
65%
68%
78% 78%
63%
73%
77%
75%
63%
68%
81%
57%
70%
66%
71%
84%
57%
74%
National average Designated hospital average
Figure 2. Comparison of U.S. Planetree-Designated Hospitals and CMS Hospitals on HCAHPS
Measures, July 2008 through June 2009
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