CTC: 1.

70laks

CURRICULUM VITAE

9019450699
UPENDRA SONAJI SONAJIS7@Yahoo.co.in
9164243348

CAREER OBJECTIVE:
Seeking a challenging career, and looking for an opportunity in a productive,
responsible and challenging environment where my knowledge and creative skills can
be shared and enriched and help to grow professionally in the industry.

PROFESSIONAL SUMMARY:

➢ 5+yrs of Experience
➢ Zeal to learn new technologies
➢ A quick learner with ‘Can do’ attitude

PROFESSIONAL EXPERIENCE :

➢ Currently working as a Information Officer in FOUR INTERACTIVE PVT LTD

➢ Worked as a C.S.A in FIRST SOURCE SOLUTIONS LIMITED <MUMBAI>
Since Aug 2008 – Apr 2009 <8-mts :Reasons Process shifted to Indore >
➢ Worked as a MIS-Coordinator in RELIANCE INFOCOMM ENGINEERING PVT LTD
Since Feb 2007 - Dec 2007. < 11-mts > Reasons <C.D.M.A Project Completed>

EDUCATIONAL QUALIFICATIONS:

➢ Bachelor of Commerce from Osmania-University in academic year 1998-2001

➢ Plus Two from National Open School, New Delhi in academic year 1996-1997
➢ Matriculation from Venkateshwara High School in academic year 1994-1995.

TECHNICAL QUALIFICATIONS:

➢ Diploma in Professional Technocrat from I.C.S.S Informatics Pvt Ltd.

➢ Type Writing English Lower Grade with speed 50 w.p.m.

IT SKILLS:

Operating Systems : Windows 98/2000/XP

Packages : Ms-Office (Word, Excel, Power Point)
Database : Microsoft -Access
WORK EXPERIENCE:

Client : Four Interactive Pvt Ltd

Designation : INFORMATION OFFICER <BANGALORE>

Job profile:

➢ Handling the customer calls & Providing the Information

➢ Providing the Information on Companies, Movie Timings
or any Product or Services and Events Happening in the city
➢ Updating the Customer details in the Linux Applications
➢ Taking callers feedback & sending the data to Data management Team
➢ Team Handling skills & solving Internal Troubleshooting issues
➢ Updating the Voice-Support Team data in Excel spreadsheet

Client : FIRST SOURCE SOLUTIONS LTD

Designation : CUSTOMER SERVICE ASSOCIATE <MUMBAI>

Job profile:

➢ Educating the Customers about the Product

➢ Handling the customer queries & complaints & Requests
➢ Updating the Customer details in the Data Base <Oracle Applications>
➢ Working in E-CRM Understand the target meet & exceed the target
➢ Problem Solving Skills & doing Technical Process Troubleshooting
➢ Handling Escalations calls & taking Feedback from the customers

Client : RELIANCE INFOCOMM ENGINEERING LTD

Designation : M.I.S - COORDINATOR

Job Profile:

➢ Daily Updating of WIN Project Progress Report in MS-Excel Sheet

➢ Daily Updating of Dash Board Status & sending reports to Corporate office
➢ Coordinating with the A.P - Circle Planner about the Drawings R.F.C
➢ Coordinating with Planning Team Members & Updating the data about the Sites
Status (E.g. Tower & Shelters Foundations & Erections)
➢ Coordinating with Project Engineers and knowing the Status of the sites
➢ Coordinating with Site Engineers regarding the issues of the sites
➢ Personal File Maintenance as per the Drawings Released for Construction
Client : POLARIS SOFTWARE LAB
Designation : ASSOCIATE < RECRUITMENTS >

Job Profile:

➢ Daily Updating of Recruitment Progress Tracker in Master Data Base.

➢ Management Information Systems Updating in the Data Base
➢ Posting job ads on the job portals
➢ Coordinating for the interviews and feedback from the Technical Panel
➢ Scheduling the final interviews for the short listed candidates
➢ Coordinating for the Joining formalities
➢ Filing and maintenance of files in the department

PERSONAL PROFILE:

Fathers Name : S. Anand Kumar

Date of Birth : 23rd Feb 1980

(P) Address : H No 1-7-357 Bakaram, Near Wesley Church,

Musheerabad, Hyderabad – A.P 500-020

Passport No : G-7832196

Marital Status : Single

Nationality : Indian

Religion : Hindu

HOBBIES : Watching Television, Journeys, Net surfing

DATE: (UPENDRA SONAJI)