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Christopher James Irby

901 6th Street, SW, #118 | Washington, District of Columbia 20024 | c.j.irby@hotmail.com | 580-649-3891

OBJECTIVE ....

To obtain an entry level position where I can utilize my existing IT skills and grow with a reputable, profitable
organization.

EXPERIENCE
Pizza Hut Augusta, Georgia September 2013 - May 2014
Shift Manager
Manage the store and employees to ensure profitability
Accountable for money handling and resolving customer complaints
Liable for daily teams performance and adherence to corporate policy

Pizza Hut Phoenix, Arizona December 2011 - June 2012
Delivery Driver
Tasked with delivering food in a timely and efficient manner throughout downtown Phoenix
Served as a representative of Pizza Hut when delivering to large businesses to ensure future revenue
Accountable for cleanliness standards while interacting with a diverse customer base

Bar-S Foods Altus, Oklahoma May 2011 - November 2011
IT Support Intern
Provided production support in alignment with plant operation
Ensured server maintenance routine was adhered to while following internal security protocol
Responsible for electrical system maintenance in accordance with internal best practices

EDUCATION
Hephzibah High School Hephzibah, Georgia 2011
Honors:
Performed break/fix on local residents electronics
Set class standard for typing and accuracy
Passed mock A+ Certification
Placed first in Advanced AC/DC Circuitry competition

SKILLS
Excellent in providing root cause analysis for both hardware and software issues
Experience in working with and administering a centralized ticketing system
Embraces a shortened learning curve for new or unfamiliar challenges
Proficient in Microsoft Office for both Windows and Apple products
Intermediate knowledge of electrical and digital circuits
Excellent customer service with a sincere desire for equitable resolutions
Resourceful and flexible team player
Keen comprehension and motor skills
Highly organized and detail oriented
Excellent at building trusting relationships with customers and co-workers
Clear understanding of corporate objectives and internal policy mandates
Punctual to a fault


References are available upon request.