N b 14 2006 November 14, 2006 Minnesota ASQ Jim McLinn CRE, Fellow ASQ Slide 1 FMEA N k d FMEA Naked FMEAs What is it? Wh d FMEA? Why do an FMEA? What is it good for? What is it good for? How to do an FMEA When to do an FMEA Slide 2 FMEA History History 1960s NASA began a version 1974 US Military and Mil Std 1629 1978 FDA issued Hazard Analysis 1988 - Ford issued a new document for suppliers 1990 Chemical and Gas industry 1994 ISO recommended Design and P FMEA Process FMEAs 1996 FDA issued recommendation on FMEA Slide 3 FMEAs FMEA Source of Documents Source of Documents Mil Std 1629 IEC 812 ARP 5580 RADC TR83-72 AIAG & SAE J1739 VDI Z138 (German) ( ) British Standards Other forms exist Slide 4 Other forms exist FMEA Th FMEAA d The FMEA Agenda FMEAs can be done for a product design or a wide variety of business processes or a wide variety of business processes. The intent is to improve the design or process by finding potential problems and avoiding them. Slide 5 FMEA Key FMEA Terms Failure Mode The manner in which a part or assembly could potentially fail to meet its requirements or fail to function. It is what you may reject the part for. Effects The potential non-conformance stated in the terms of the next assembly or at the system (top level) performance (usually from the customers perspective). y ( p ) p ( y p p ) Causes Thepotential reason(s) behind a failure mode, usually stated as an indication of a specific design or process weakness. This starts the chain of events leading to p g p g the Effect. Analysis ByusinganFMEA model youwill anticipatefailuremodesdetermineand By using an FMEA model, you will anticipate failure modes,determine and assess risk to the customer, product or process, and then act to neutralize the risk or reduce it to acceptable levels RPN Slide 6 RPN Risk Priority Number which helps prioritize the findings of the FMEA FMEA Benefits of Using FMEAs Improves time to get reliable products to market Can reduce or prevent recalls (Sony recalled96millionbatteriesin2006) recalled 9.6 million batteries in 2006) Identifiesdownstreammaintenance Identifies downstream maintenance considerations early May aid in complaint investigation and meaningful corrective actions of a process Slide 7 Many others exist FMEA TeamFormation Challenges Team Formation Challenges 1. Team Formation All people must participate with no dominant stars Should be small: 5 - 8 People are best Multi-Disciplinedshouldbepresent Multi Disciplined should be present Product/Process Knowledge is key Responsibility Level - Must have the authority to get things done g g Customer Oriented Driven to prevent problems for customers See Sept 2006 Quality Progress but watch for errors in article Slide 8 FMEA Additional Considerations 2 Organization of a Team 2. Organization of a Team Team Sponsor ( need not be present) TeamLeader (must bepresent andmoveteamalong) Team Leader (must be present and move team along) Support Groups Design Engineering Electrical, Software or Mechanical people , p p Manufacturing or Operations Test Engineering Reliability Engineering y g g Field Service or repair Scribe C h f ili Coach or facilitator Slide 9 FMEA Design vs. Process FMEAs Design FMEA Engineer designs to fulfill customer requirements g g q Failure Mode= Failure to function Cause = Design weakness Detection = ReallyverificationandValidation(catch Detection = Really verification and Validation (catch design weakness before release to manufacturing) Process FMEA Engineering design process to meet specification g g g p p Failure Mode= Reject (Out of specification) Cause = Process weakness Detection = Controlsinplaceonprocesstoprevent Slide 10 Detection = Controls in place on process to prevent rejects from reaching the customer. FMEA When to do Design & Process FMEAs Project Phases Phase 1: Phase 2: Phase 3: Phase 5: Phase 4: Concept Development Product Planning Design & Development Release & Ramp Test & Validation Initial Design Complete Design FMEA g Process FMEA Apply learning from previous projects Slide 11 FMEA Some Related Tools Function A Function B Function C Functional Block Diagrams Functional Block Diagrams Fault Tree Analysis Flow Diagrams Flow Diagrams Process Mapping Many other tools exist Many other tools exist Slide 12 FMEA Functional Block Diagrams Is a tool to describe the operation of i f i t a piece of equipment or process. Allows all team members to develop a shared understanding of the operation or g p process to be improved. Developsaconcisestartingpoint and Develops a concise starting point and ending point for analysis of the system. Slide 13 FMEA FBD Example: Smoke Detector Smoke Chamber circuit - ionizes smoke which cases increase in voltage corresponding to signal to be sent to control box Indicator light - shines when battery test button is depressed or when alarm is activated Vents to smoke chamber circuit + Battery - supplies voltage to entire system Control Box - controls Wire - for sending signal to control box Test Button Activateshorn Siren - receives voltage and in turn produces sound. Horn Control wire - sends voltagewiretosiren voltage to siren system units Activates horn How the Smoke Detector works: Smoke enters the vent and goes into the smoke chamber 2) The chamber detects the presence of certain traces of smoke 3) If enough smoke is present chamber sends signal tocontrol box 4) control boxthendrawsmost of voltageinentiresystemtosiren5)Voltagefrom Horn voltage wire to siren Slide 14 signal to control box 4) control box then draws most of voltage in entire system to siren 5)Voltage from battery in turn activates obnoxious siren sound FMEA FBD Example: Smoke Detector Inputs Process Outputs Smoke enters chamber Light is activated Presence of smoke Smoke enters assembly Successful capture Smoke passes detector Ion chamber generates Voltage goes to control box Ion chamber generates voltage Control box sends voltage to Noise Maker Loud Noise Alarm Sounds Slide 15 Loud Noise FMEA Fault Tree What ? A logical connection diagram that shows a series of related events which lead to potential root cause(s) of a failure. When ? Aspart of adesignreview As part of a design review When developing a new process To analyze a failure y Why? To minimize high risk or weak linksin a design To reduce/eliminate process weaknesses To understand root cause(s) of a failure in a multiple connection or interaction environment. Slide 16 co ect o o teact o e v o e t. FMEA Smoke Detector Fault Tree Smoke Detector Fails to Detect Smoke Partial Block Diagram Smoke does not enter chamber Smoke does not enter the assembly Smoke not detected in chamber Vent is blocked Dust Detector broken Slide 17 Paint Dust Insects Incorrect installation Mechanical shock Electrical overstress Temperature extreme Dead or low battery FMEA FMEAs - Failure Modes & Effects Analysis What ? - Answered When ? Answered Wh A d Why - Answered Time for a short example !! Time for a short example !! Slide 18 FMEA FMEAs - Failure Modes & Effects Analysis Sample DFMEAForm Sample DFMEA Form Slide 19 FMEA FMEA Fault Tree to Failure Modes & Cause(s) Smoke does not enter the assembly Vent is blocked Multiple Level Option Ties to FTA Levels blocked Levels Paint Dust Insects Incorrect installation Each of the lowest level entries in the Fault Tree are potential Causes for the Failure Modes Slide 20 p There should be at least one Cause for each Failure Mode branch FMEA FMEA Effects and Fault Detection Next we complete the Effects and Fault Detection columns together. Slide 21 FMEA FMEA Severity Next complete the Severity column Next complete the Severity column. Severity may ranked from 1 to 10 or as a 1 to i ( b ) 5 for simple systems (Big number most severe). OR 1- Failure Mode is of such a minor nature that special equipment or 1- Failure Mode is of such a minor nature that special equipment or knowledge is required to identify. This is NO IMPACT to System. 2 - Failure Mode will result in a slight system impact and / or a slight deterioration of systemperformance deterioration of system performance. 3 - Failure Mode will result in noticeable system deterioration and may be described as a limp along. 4 Fail re Mode ill res lt in a non f nction of a critical s stemitem 4 - Failure Mode will result in a non-function of a critical system item. 5 - Failure Mode will result in a safety problem or non-compliance with government regulation. Slide 22 FMEA FMEA Detection or Verification Detectability can be ranked from 1 to 10 or 1 Detectability can be ranked from 1 to 10 or 1 to 5(Big number is least likely to be identified in Product Development) Product Development). OR 1 - Very high probability that the Failure Mode will be identified. Verification or Validation (V&V) or other activity will almost certainly identify the existence of the (potential) defect. 2 - High probability that the Failure Mode will be identified. V&V or other activities have a good chance of identifying the existence of the defect. 3 - Moderate probability that the Failure Mode will be identified. V&V or other activities are moderately likely to identify the existence of the defect. 4 - Low probability that the Failure Mode will be identified. V&V or other activities are not likely to identify the defect. 5 - Very low probability that the Failure Mode will be identified. V&V or Slide 23 y p y other activities will not or cannot identify the existence of a defect. FMEA FMEA Occurrence Occurrence may be ranked from 1 to 10 or 1 to 5 as always big numbers are bad Ranking: 1 more then 10 Years between fails 2 5 to 10 years OR 2 5 to 10 years OR 3 2 to 5 years 1 - Less then 0.1% 4 1 to 2 years 2 - 0.1% to 1% The Scale Factor may be changed as long as it is applied consistently e g one 5 to 1year 3 1% to 10% 6 Quarterly 4 10% to 50% 7 Monthly 5 More then 50% applied consistently, e.g., one minute might be a 10 and twenty four hours might be a 1 y 8 Weekly 9 Daily 10 Every few hours a 1. Rule of Thumb: A 1 should be at least the expected life Slide 24 10 Every few hours p of the product. FMEA FMEA Risk Priority Number Calculate the Risk Priority and find top 20% Calculate the Risk Priority and find top 20% RPN is the product of S*D*O. Top 20% are big impact items to improve Also include all safety items to prevent or mitigate Look at any remaining top Severity items Slide 25 FMEA FMEA Recommended Actions Fill out the Recommended Actions based on: Fill out the Recommended Actions based on: Safety Issue = Yes RPN ranking (start with the top 20%) RPN ranking (start with the top 20%) When should we do more than 20%? Easy fixes that require minimal resources Others that the team feels are important Slide 26 FMEA FMEA Who & When Slide 27 FMEA FMEA Audit Key to closing out actions and making something happen Slide 28 FMEA FMEA Suggestions Take advantage of existing data Use field experience and talk to service or repair people Facilitate proper brainstorming Learn how! Avoid jumping to solutions ACommon i i i Engineering Mistake Dont get bogged down in arguments A Recommended Action might be another FMEA or a study Slide 29 FMEA Keep Metricsof the FMEA For p Example look at Statistics: Total number of entries Total number of entries Total number of Safety items Make a RPN Histogram IdentifyEntriesrequiringwork Identify Entries requiring work Do man-load time estimates of meetings g Create a Parking lot if necessary Slide 30 FMEA Congratulations, you have covered th FMEA ti the FMEA portion; now it is time to address the address the MANAGEMENT of the FMEA Slide 31 FMEA Ways to Improve FMEAs Ways to Improve FMEAs Make sure there is management buy-in Spend lots of time with group in FMEA p g p Plan, Plan, Plan Comewithformsfilledout Come with forms filled out Identify purpose, limits, goals and customers. D fi ll t f t Define all terms up front. Set aside enough time. Slide 32 Do the follow up FMEA Train the Team Train the Team Be sure to include training time for team Have drawings and aides at hand. R t ti f 2 t 3 h d Run team meetings for 2 to 3 hours and then stop. Come prepared to all meetings Come prepared to all meetings Let the team work the issues Slide 33 FMEA Watch Your Words Watch Your Words Use a complete sentence to express a complete idea. Need a complete thought, so no stand alone words in a section section Avoid vague words such as: Bad, Poor & Wrongg Too, Low & No Broken, Dead & Failed Insufficient unacceptable or similar words Insufficient, unacceptable or similar words Slide 34 FMEA Dont get Confused: g Write out whole progression if necessary Root Cause Mechanism D f t Defect Growth Failure Failure Failure Mode Next level impact p Top level Effects Slide 35 FMEA Other types of FMEAs Process FMEAs are common Maintenance or service FMEAs are done F i l it h H d Focus on single item such as Hazards FMEA covering something new Functional level FMEAs Functional level FMEAs Try each one, but remember they might have different y , y g formats or requirements. Slide 36 FMEA Get the relationships Correct Get the relationships Correct Severity is the numerical equivalent of Effects Occurrence speaks to likelihood of Cause V ifi ti t lk b t d f V&V t t Verification talks about adequacy of V&V tests. For a process FMEA, Detection talks about adequacy of Current Controls. of Current Controls. NEVER, NEVER, NEVER depend upon the customer to find or detect problems. Slide 37 FMEA Team Dynamics Use the 30, 60 , 5 Rule Dont allow arguments or hidden agendas Encourage discussion for a short time and then either: then either: Come to a conclusion Create an action to get information U th ki l t Use the parking lot Slide 38 FMEA FMEA Myths FMEA Myths It takes a lot of time Just a pile of paperwork in the end C ti ti t t h Corrective actions cost too much Difficult to implement FMEAs because of roadblocks roadblocks Design Engineers job, not others No body really cares anyway Not cost effective Still cant prevent safety problems Slide 39 FMEA I C l i In Conclusion Come Prepared Keep it simple Keep it focused Keep it short Keep it moving Follow up on action items p Practice your team leader skills Collect Lessons Learned Slide 40 Collect Lessons Learned