SOP

Manager Sales
1. Purpose
The purpose of this SOP is for the sales manager to the fullest to provide
services to customers.
2. Responsibilities
A responsibility of the manager is to ensure that all staff via the supervisor
had made to document sales invoice issued before they left or!.
". #efinition
The sales manager is the person responsible for leading and guiding a team
of salespeople. A sales manager$s tas!s often include assigning sales territories%
setting &uotas% mentoring the members of her sales team% assigning sales training%
building a sales plan% and hiring and firing salespeople. 'n large companies% sales
&uotas and plans are typically established at the e(ecutive level and a manager$s
main responsibility is to see to it that her salespeople meet those &uotas.
). Related Parties
Related parties of sales manager are costumers% supervisor% and
competitors%
*. +ob
,or! performed by sales manager are-
Reservations noted
'ssuing invoices
Ma!ing receipt refund if there are customers ho do refund% as ell
as other things that have defined the company.
.. ,or! Procedure
,hile in office
a. /hec! the status of end customer demand reservation the previous
day.
b. Ma!e chec!s reservation customer demand for the product the
previous day tic!et% hotel and more. 'f there is already a result
immediately notifies the customer.
#uring ,or!ing 0ours
a. Ma!e a reservation re&uest customer. #o the reservation process
for each product that the customer re&uested.
b. 1ive tidings to the reservation status of the end customer.
Regularly inspect every reservation that has been made and notify
the customer if it is !non that the final status of your
reservation.
c. Process invoices for each reservation that so. Perform invoice
creation process for any reservation that has been approved by
the customer.
2efore 0ome Office
a. Accept sales report today from the supervisor. Accept and chec!
the completeness of the report today and its sales invoice file of
all the staff% then sign if it is complete.