B 8300 SM

!
CODE : 00ZDM3500/A2E
LASER PRINTER
MODEL
DM-3500
DM-3501
DM-4500
DM-4501
OPTIONS
AR-HD3 / AR-PK1
CONTENTS
[ 1 ] GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
[ 2 ] CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
[ 3 ] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
[ 4 ] CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
[ 5 ] EXTERNAL VIEWS AND INTERNAL STRUCTURES . . . . . . . 5 - 1
[ 6 ] UNPACKING AND INSTALLATION. . . . . . . . . . . . . . . . . . . . . . 6 - 1
[ 7 ] DISASSEMBLY AND ASSEMBLY, MAINTENANCE. . . . . . . . . 7 - 1
[ 8 ] MACHINE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 1
[ 9 ] ADJUSTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 1
[10] DIAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 1
[11] TROUBLE CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 1
[12] ELECTRICAL SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 - 1
[13] OTHERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 - 1
Parts marked with are important for maintaining the safety of the set.
Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.
SHARP CORPORATION
This document has been published to be used for

after sales service only.
The contents are subject to change without notice.

CAUTION
Cautions on laser
785 nm
Wave length
+10 nm
15 nm
North America:
35 cpm model: (4.1 s 4.1 ns)/7 mm
45 cpm model: (5.7 s 5.7 ns)/7 mm
Europe:
35 cpm model: (3.8 s 3.8 ns)/7 mm
45 cpm model: (4.4 s 4.4 ns)/7 mm
Pulse times
Output power
0.2 mW - 0.4 mW
At the production line, the output power of the scanner unit

is adjusted to 0.4 MILLIWATT PLUS 8 % and is maintained
constant by the operation of the Automatic Power Control (APC).
Caution
This product contains a low power laser device. To ensure
safety do not remove any cover or attempt to gain access
to the inside of the product. Refer all servicing to qualified
personnel.
For North America:
For Europe:
CLASS 1 LASER PRODUCT
SAFETY PRECAUTIONS
This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and 1040.11 of the
CDRH standards. This means that the equipment does not produce hazardous laser radiation. For
your safety, observe the precautions below.
LASER KLASSE 1
LUOKAN 1 LASERLAITE
KLASS 1 LASERAPPARAT
Do not remove the cabinet, operation panel or any other covers.
The equipment's exterior covers contain several safety interlock switches. Do not bypass any
safety interlock by inserting wedges or other items into switch slots.
Caution
Use of controls or adjustments or performance of procedures other than those specified herein may result in
hazardous radiation exposure.
CAUTION
INVISIBLE LASER RADIATION
WHEN OPEN INTERLOCKS
DEFEATED. AVOID EXPOSURE
TO BEAM.
VORSICHT
UNSICHTBARE
LASERSTRAHLUNG WENN
ABDECKUNG GEFFNET UND
SICHERHEITSVERRIEGELUNG
BERBRCKT. NICHT DEM
STRAHL AUSSETZEN.
ADVARSEL
USYNLIG LASERSTRLNING
VED BNING, NR
SIKKERHEDSBRYDERE ER
UDE AF FUNKTION. UNDG
UDSAETTELSE FOR
STRLNING.
CAUTION
VORSICHT
ADVARSEL
ADVERSEL
VARNING
VARO!
VAROITUS!
LAITTEEN KYTTMINEN
MUULLA KUIN TSS
KYTTOHJEESSA
MAINITULLA TAVALLA SAATTAA
ALTISTAA KYTTJN
TURVALLISUUSLUOKAN 1
YLITTVLLE
NKYMTTMLLE
LASERSTEILYLLE.
INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED.

AVOID EXPOSURE TO BEAM.
Laserstrahl
UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEFFNET UND

SICHERHEITSVERRIEGELUNG BERERCKT. NICHT DEM STRAHL AUSSETZEN.
USYNLIG LASERSTRLING VED BNING, NR SIKKERHEDSAFBRYDERE ER
UDE AF FUNKTION. UNDG UDSAETTELSE FOR STRLNING.
USYNLIG LASERSTRLING NR DEKSEL PNES OG SIKKERHEDSLS BRYTES.
UNNG EKSPONERING FOR STRLEN.
OSYNLIG LASERSTRLNING NR DENNA DEL R PPNAD OCH SPRRAR R

URKOPPLADE. STRLEN R FARLIG. BETRAKTA EJ STRLEN.
CLASS 1
LASER PRODUCT
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NKYMTNT

LASERSTEILYLLE. L KATSO STEESEEN.
LASER KLASSE 1
VARNING
OM APPARATEN ANVNDS P
ANNAT STT N I DENNA
BRUKSANVISNING
SPECIFICERATS, KAN
ANVNDAREN UTSTTAS FR
OSYNLIG LASERSTRLNING,
SOM VERSKRIDER GRNSEN
FR LASERKLASS 1.

!
CONTENTS
[1] GENERAL
1. Note for servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
[2] CONFIGURATION
[8] MACHINE OPERATION

1. Function of each LED . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
2. Outline of each mode . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
1. System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
3. Setting mode on Computer side . . . . . . . . . . . . . . . . . . 8-2
2. Standard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
4. Printer environment setup. . . . . . . . . . . . . . . . . . . . . . . 8-2
3. List of combination of peripheral devices . . . . . . . . . . . .2-2
5. User setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
[3] SPECIFICATIONS
1. Basic Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
2. Printer Function Specification . . . . . . . . . . . . . . . . . . . .3-2
3. Expanded RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
[4] CONSUMABLE PARTS
1. Supply system table . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
2. Production number identification . . . . . . . . . . . . . . . . . .4-2
3. Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . .4-2
[5] EXTERNAL VIEWS AND INTERNAL STRUCTURES
1. Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
2. Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
3. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
4. Cross sectional view . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
6. Web menu frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

7. PCL symbol set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8. Key operator program . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
9. Canceling a print job and deleting print data . . . . . . . . 8-4
10. Setting the paper size and type . . . . . . . . . . . . . . . . . 8-4
11. Specifications of paper trays . . . . . . . . . . . . . . . . . . . . 8-5
12. Printing onto envelopes . . . . . . . . . . . . . . . . . . . . . . . 8-6
13. Loading transparency film. . . . . . . . . . . . . . . . . . . . . . 8-6
[9] ADJUSTMENTS
1. Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
[10] DIAG
1. Diag mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
[11] TROUBLE CODES
5. Switch, Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
1. Trouble codes list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
6. PWB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
2. Details of trouble codes . . . . . . . . . . . . . . . . . . . . . . . . 11-2
7. Motor, Clutch, Solenoid . . . . . . . . . . . . . . . . . . . . . . . . .5-6
3. Half of operation in trouble . . . . . . . . . . . . . . . . . . . . . . 11-9
[6] UNPACKING AND INSTALLATION
[12] CIRCUIT DIAGRAM
1. Installing procedure flowchart . . . . . . . . . . . . . . . . . . . .6-1
1. Printer model Block diagram . . . . . . . . . . . . . . . . . . . . . 12-1
2. Note for installation place . . . . . . . . . . . . . . . . . . . . . . . .6-2
2. Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3
3. Check the parts included . . . . . . . . . . . . . . . . . . . . . . . .6-2

4. Main Unit installation procedure . . . . . . . . . . . . . . . . . .6-2
[7] DISASSEMBLY AND ASSEMBLY, MAINTENANCE
1. Self print of setup value . . . . . . . . . . . . . . . . . . . . . . . . .7-1
2. Maintenance System Table . . . . . . . . . . . . . . . . . . . . . .7-1
3. Disassembly and assembly . . . . . . . . . . . . . . . . . . . . . .7-3
[13] OTHERS
1. PCU self print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
2. Flash ROM version-up procedure . . . . . . . . . . . . . . . . . 13-1

!
[1] GENERAL
1. Note for servicing
Pictogram
This Service Manual uses some pictographs to assure safe operation.
Please understand the meanings of pictographs before servicing.
CAUTION: If this CAUTION is ignored, an injury or damage to property
could occur.
A.Cautions for servicing

1) Do not touch the photoconductive drum. Scratches or smudges on
the drum will cause dirty printouts.
2) The fusing unit is extremely hot. Exercise care in this area.
Fusing unit
3) Do not look directly at the light source of the scanner module. Doing
so may damage your eyes.
4) Five adjusters are provided on all optional stand/paper drawer units.
These adjusters should be lowered until they contact the floor.
Adjuster
Lock
Release
5) Do not make any modifications to this machine. Doing so may result

in personal injury or damage to the machine.
6) Since this machine is heavy, it is recommended that it be moved by
more than one person to prevent injury.
7) When connecting this machine to a computer, be sure to first turn
both the computer and the machine off.
8) Do not print anything which is prohibited from printing by law. The
following items are normally prohibited from printing by national law.
Other items may be prohibited by local law.
Money
Stamps
Bonds
Stocks
Bank drafts
Checks
Passports
Driver's licenses
9) Do not throw toner or a toner cartridge into fire. Toner may be
spattered, causing a burn.
10) Store toner or toner cartridges in a hard-to-reach place for children.
DM-3500 GENERAL 1-1

!
"#$%%&
[2] CONFIGURATION
1.System Configurations
Exit tray
(AR-TE3 or AR-DU4 Standard)
B/W scanner module/DSPF(AR-EF1)
Duplex
module/bypass
tray
Upper exit tray

extension
(AR-TE4)
Finisher
(AR-FN6)
Duplex module
(AR-DU3)
Mail-bin stacker
(AR-MS1)
Saddle stitch
finisher
(AR-FN7)
Multi purpose drawer

(AR-MU1)
Stand/MPD & 2000 sheet
paper drawer
(AR-D13)
Stand/3 x 500 sheet

paper drawer
(AR-D14)
2.Standard
Category
Model
Name
Other options required for the installation/mounting.

(Such option has be ordered separately.)
Printer model (35ppm) (NIC option)
DM-3500 Multi Purpose Drawer (AR-MU1), or Stand/MPD&2000 Sheet Paper Drawer

(AR-D13), or Three paper drawer stand (AR-D14)
Printer model (45ppm) (NIC option)
DM-4500 Power Supply Unit (AR-DC1) is required for Stand/MPD&2000 Sheet Paper Drawer
Printer model (45ppm) (NIC standard) DM-4501 (AR-D13) and Three paper drawer stand (AR-D14).
Printer model (35ppm) (NIC standard) DM-3501
MFP model (35ppm) (NIC standard)
DM-3551 B/W Scanner module/DSPF (AR-EF1) , or B/W Scanner module/SPF (AR-EF2)

Scanner Rack (AR-RK1)
Stand/MPD&2000 sheet paper drawer (AR-D13) or Three paper drawer stand
(AR-D14)
Power supply unit (AR-DC1)
MFP model (45ppm) (NIC standard)
DM-4551 B/W Scanner module/DSPF (AR-EF1) , or B/W Scanner module/SPF (AR-EF2)

Scanner Rack (AR-RK1)
Stand/MPD&2000 sheet paper drawer (AR-D13) or Three paper drawer stand
(AR-D14)
Power supply unit (AR-DC1)
DM-3500 CONFIGURATION 2-1
Remarks

!
"#$%%&
3. List of combination of peripheral devices

As shown in the table below, some other peripheral devices ( B ) may be needed for installation of a peripheral device ( A ) and some peripheral devices
cannot be installed together.
B/W scanner module/DSPF

Scanner rack
*1
Related to paper feed unit

AR-MU1
Stand/3 x 500 sheet

paper drawer
AR-D14

paper drawer
AR-D13
Duplex module/bypass tray AR-DU4
*1
*2
*2
AR-DU3
Finisher
AR-FN7
AR-FN6
*1
Mail-bin stacker
AR-MS1
*1
Exit tray
AR-TE3
Upper exit tray extension
AR-TE4
Punch unit
AR-PN1
Duplex module
Output units
Saddle stitch finisher
*1
*1
*1
Related to extension of
functions and others
PS3 expansion kit
AR-PK1
Network scanner
expansion kit
AR-NS2
Facsimile expansion kit

Fax memory (8 MB)
AR-FX5
Power supply unit
AR-DC1
Hard disk drive
AR-HD3
Multi-function controller
board
AR-M11
Print server card
AR-NC5J
AR-MM9
*1
*1
*1
*1
*1
*1
*1
= Must be installed together.

*1 = Any of the units must be installed together.
*2 = Must be installed for installation of the stand/3 x 500 sheet paper drawer or
the stand/MPD & 2000 sheet paper drawer.
= Cannot be installed together.
DM-3500 CONFIGURATION 2-2
Hard disk drive
Power supply unit
Network scanner expansion kit
Facsimile expansion kit

Fax memory (8 MB)
PS3 expansion kit
Multi-function controller board
Print server card
Punch unit
Exit tray
Mail-bin stacker
Finisher
Duplex module
Saddle stitch finisher
Duplex module/bypass tray
*1
*1
AR-EF1
AR-RK1
Stand/3 x 500 sheet paper drawer
B/W scanner module/DSPF
Related to scanner feature
Scanner rack

!
"#$%&'
[3] SPECIFICATIONS
(in mm)
A
A3
Paper size
297
420
289
B4
257
364
242
A4
210
297
202
B5
182
257
168
A5
148
210
140
Japanese postcard
100
148
92
Ledger
279
432
271
Legal
216
356
208
Foolscap
216
330
208
Letter
216
279
208
Executive
184
267
183
Invoice
140
216
132
(3) Engine composition
Com-10(envelope)
105
241
97
Photoconductor type
Record method
Development method
C5(envelope)
162
229
154
Monarch(envelope)
98
191
90
DL(envelope)
110
220
102
ISO B5(envelope)
176
250
168
1.Basic Specification
A.Base Engine
(1) Form
DM-3500 / DM-3501 / DM-4500 / DM-4501
Desktop
(2) Engine speed

Paper size
DM-3500
DM-3501
DM-4500
DM-4501
A4, 8.5" x 11"
35ppm
45ppm
A5R/5.5" x 8.5"R
35ppm
45ppm
B5
35ppm
45ppm
B4/8.5" x 14
20ppm
22ppm
A3/11" x 17"
17ppm
20ppm
Charge method
Transfer method
Cleaning method
Fusing method
Used toner disposal
OPC (diameter of photoconductor : 30mm)

Electrophotograph (laser)
Dry-type dual-component magnetic brush
development
Charged saw-tooth method
Transfer roller
Counter blade
Heat roller
Toner recycling system
(4) Engine resolution

Resolution
Smoothing
Gradation
Write :600dpi
Write :1200dpi equivalent
Write :2 levels
(6) Warm-up
Warm-up time
Pre-heat requirement
Jam recovery time
less than 80 seconds

Required
Target: about 30 seconds
(Under standard condition of 60 seconds left
after side cover opening, polygon motor halt)
(7) Power source

Voltage
(5) Printable area

The print area of this product is shown below.
100V system 200V system

100-127V
220-240V
50/60Hz
50/60Hz
Frequency
(8) Power consumption
DM-3500
DM-3501
DM-4500
DM-4501
Max. Power consump.
1350W
1350W
Average waiting mode
1200W
1200W
(9) Energy Star benchmark

DM-3500
DM-3501
DM-4500
DM-4501
Low power mode
40W
75W
Transition time to Low power mode
60min
60min
(10) Noise
D
A
DM-3500
DM-3501
DM-4500
DM-4501
At working
less than 6.7B
less than 6.7B
At waiting mode
less than 4.8B
less than 4.8B
Showing noise benchmark in each model as a whole system.
(11) Dimensions
Paper size
External dimensions
Occupied space dimensions
Weight
Printable area
If a printer driver for Windows or Macintosh is used for printing, the
printable area will be smaller. The actual printable area depends on the
printer driver to be used.
* 654 x 567 x 593 (WxDxH) (mm)

* 654 x 567
(W x D) (mm)
Approx. 39 kg
Approx. 50 kg
(with multi purpose tray and
Upper exit tray extension)
With multi purpose tray (AR-MU1)
DM-3500 SPECIFICATIONS 3-1

(

!
"#$%&'
B. Document Feeding Equipment
D. Print Function
(1) One-drawer tray (included in the base engine)

Paper feed method
Sizes to be fed
Paper capacity
Media available for
paper feeding
Paper type
Paper size switching
Dehumidification
heater
Balance detection
Default size setting
Mounting/demounting
of the tray
One-drawer tray
A4, B5, 8.5" x 11"
500 sheets (at 80g/m)
Plain paper 60 - 105g/m, 16 - 28lbs
(1) General
When an optional PS3 expansion kit is
installed
Function
PCL5e/
PCL6
PS
PPD
(Windows)
PPD
(Macintosh)
Plain, recycled, pre-printed, pre-punched,

color, letter head
To be switched by user
(paper size to be entered from the operation
panel).
Not provided
Copies
1 - 999
1 - 999
1 - 999
1 - 999
Orientation
Yes
Yes
Yes
Yes
Duplex print
Yes
Yes
Yes
Yes
Saddle stitch
Yes
Yes
No
N/A
Binding edge
Left/top/
right
Left/top/
right
Long/short
Long/short
Provided (paper empty and 3 steps)

100V system
200V system
8.5" x 11"
A4
Provided
N-up
2/4/6/8
2/4/6/8
2/4*3*4
2/4/6/9/16
N-up direction
Fixed
Fixed
Fixed
Selectable
N-up border line
Yes
Yes
Yes(always) Yes
(2) Paper input
C. Output Equipment

installed
(1) Face-down Exit Tray (included in the base engine)

Output position/
method
Output paper capacity
Output paper size
Spec of media for

paper output
Face-down output at the upper side of main

unit
400 sheets (80g/m sheet)
A3, B4, A4, A4R, B5, B5R, A5R
11 " x 17", 8.5" x 14", 8.5" x 13", 8.5" x 11 ",
8.5" x 11 "R, 5.5" x 8.5"R
Executive, postal card, Monarch (98 x 191)
Com-10 (105 x 241), DL (110 x 220),
C5 (162 x 229), ISO B5 (176 x 250)
Tracing paper : 52 ~ 59g/m / 14 ~ 15lbs
Plain paper : 60 ~ 128g/m / 16 ~ 34lbs
Index paper : 176g/m / 47lbs
Cover paper : 205g/m / 54 ~ 55lbs
Transparency firm
Not provided
Function
PCL5e/
PCL6
PS
PPD
(Windows)
PPD
(Macintosh)
Paper size
Yes
Yes
Yes
Yes
Custom paper size
1 size
1 size
3 sizes*3*5
N/A
Source selection
Yes
Yes
Yes
Yes
Different first page
Yes
Yes
N/A
Yes
Transparency inserts Yes
Yes
N/A
Yes
(3) Paper output

installed
PS
PPD
(Windows)
PPD
(Macintosh)
Output tray selection Yes
Yes
Yes
Yes
Mail bin
Yes
Yes
Yes
Yes
2.Printer Function Specification
Staple
Yes
Yes
Yes
Yes
A. Platform
Offset
Yes
Yes
Yes
Yes
Punch
Yes
Yes
Yes
Yes
Remaining paper
detection
Exit tray full detection
Provided
IBM PC/AT (Include compatible machine)

Macintosh (680x0), Power Macintosh, iMac, G3Macintosh
*
Function
PCL5e/
PCL6
(4) Graphic
For Macintosh OS, the AR-PK1 is required.
When an optional PS3 expansion kit

is installed
B. Support OS
Custom PS
Custom
PCL5e/6(XL)
SPDL
PPD
Windows 95/98/Me
Windows NT 4.0
Windows 2000
Mac OS 7.6 to Mac OS 9
Windows 95/98/Me
Windows NT 4.0
Windows 2000
Windows 95/98/Me
Windows NT 4.0
Windows 2000
Mac OS 8.5.1 - Mac OS 9
For Macintosh OS, the AR-PK1 is required.
Function
PCL5e/
PCL6
PS
PPD
PPD
(Windows) (Macintosh)
Resolution
600/300
dpi
600 dpi
600 dpi
600 dpi
Halftone
N/A
Yes
Yes
N/A
Graphic mode
Yes
N/A
N/A
N/A
Smoothing
Yes
Yes
Yes
Yes
Toner save
Yes
Yes
Yes
Yes
Photo enhancement
Yes*8
Yes
N/A
N/A
Negative image
N/A
Yes
Yes
Yes
Mirror image
N/A
Horizontal/
vertical
Horizontal Yes
C. PDL emulation
PCL6 compatible, PCL5e compatible,
PostScript Level 2 compatible, PostScript 3 compatible
Zoom
N/A
N/A
Yes
Yes
Fit to page
Yes
Yes
N/A
N/A

!
"#$%&'
3.Expanded RAM
(5) Font
installed
Installation of an expanded RAM will avoid the following status.

1) Time out error reduction
2) Spool time reduction
3) Avoidance of VM error / memory full
Function
PCL5e/
PCL6
PS
PPD
PPD
Resident font
45 fonts
136 fonts
136
fonts*6
35 fonts
Download font
Bitmap
TrueType,
Graphic
Bitmap
Type1
TrueType
Bitmap
Type1
TrueType
N/A
(6) Others
installed
Use a commercially available RAM of the following specifications.

If a RAM which does not meet the specifications is installed, it may cause
a trouble such as that it is not recognized or its capacity is not correctly
recognized.
<Spesification>
DIMM TYPE
168pin 3.3V Unbuffered SDRAM DIMM Non-ECC
PPD
PPD
DIMM capacity
64MByte, 128MByte, 256MByte
CAS LATENCY
CL=2
Yes
Yes
Yes
SDRAM CLOCK For PC100, PC133
Yes
N/A
N/A
SPD
Supporting
Yes
Yes
N/A
Yes
Parity
Not support
Account control Yes
Yes
N/A
Yes
ECC
Not support
Custom settings Yes
Yes
N/A
N/A
Automatic
configuration*2
Yes
N/A
Yes
Function
PCL5e/
PCL6
PS
Watermark*7
Yes
Overlay
Yes
Job retention*1
Job end
notification
Yes
<Operation-assured Memory> (As of March / 2001)

Manufacture Capacity
Yes
Yes
N/A
N/A
* 1 In the models without a hard disk drive, an optional hard disk drive
must be installed .
* 2 Functions when peripheral devices are installed.
* 3 Not supported in the Windows NT 4.0 environment.
* 4 2/4/6/9/16 is supported in the Windows 2000 environment.
* 5 Only one size is supported in the Windows 2000 environment.
* 6 Only 35 fonts are supported in the Windows NT 4.0 environment.
* 7 This function is limited for PPD.
* 8 PCL6 only
Kingston
Technology
PCL6
compatibility
PostScript
Compatibility
Target for PCL5e is to be compatible with HP LaserJet

4000.
Small margin difference, rendering difference by
different font family, default and transfer function
difference are not to be included in the compatibility.
All the PJL commands are not necessarily included in
the compatibility.
Target for PCL6 is to be compatible with HP LaserJet
4000.
All the PJL commands are not necessarily included in
the compatibility.
Roman PostScript is targeted to be compatible with
Adobe PostScript as performed in HP LaserJet 4000.
RAM CHIP name
KVR133X64C3/
128
HYB39S64800BT
-7.5
128MB
KVR133X64C3
-128
D456821G-A75
-9JF
256MB
KVR133X64C3
-256
HY57V28820AT-H
Viking
64MB
Compornents
VIK8641CL2
PD456841G5
-A80-9JF
64MB
VIK8641CL2
D456841G5-A80
-9JF
128MB
VIK6642CL2
TC59SM708FT-80
128MB
VIK6642CL2
D4564841G5-A80
-9JF
256MB
VIK2642CL2
TC59SM708FT-80
E. Compatibility
PCL 5e
compatibility
Model name
128MB
Memory Card 64MB

Technology
128MB
DM864VS65804X GM72V66841XT75
-7G
DM1665VS65804 HY57V64820HG
X-7G
Note

#$!
%&'()*
[4] CONSUMABLE PARTS

1.Supply system table
A.USA
NO
1
Name
Drum/Toner cartridge
(Black) with IC
Developer cartridge
(Black)
Content
Life
(Toner: Net weight 778g)
Warranty paper
Postcard label
Polyethylene bag (for toner collection)
x1
Developer cartridge
Warranty paper
Postcard label
x1
Product name
27K
DM-350DT
100K
DM-350V
Remark
*Life setup is based on A4 5%
x1
x1
x1
x1
x1
x1
Starter kit
Drum/Toner cartridge (Black) with IC (15K) x1

Developer cartridge (Black) (100K)
x1
100K PM kit
Transfer unit
Ozone filter
Paper dust removing unit
x1
x1
x1
DM-350SK1
100K
When start only
DM-350KA1
200K PM kit
Fusing unit (CRU)
x1
200K
DM-350KB1
Staple cartridge
Staple cartridge
x3
3000x3
AR-SC1
Common with cartridge

or AR-FN4 & AR-FN6
Staple cartridge
Staple cartridge
x3
5000x3
AR-SC2
Common with cartridge for AR-FN7
*
*
Packed with the machine: DV100K/DT15K

The other maintenance parts which are not listed above are registered as service parts.
B.Europe/Austraria/New Zealand
NO
*
*
Name
Content
Life
Product name
(Black) with IC
x1
27K
DM-350DT
Developer cartridge
(Black)
Developer cartridge
x1
100K
DM-350V
Starter kit
Drum/Toner cartridge (Black) with IC (15K) x1

Developer cartridge (Black) (100K)
x1
100K PM kit
Transfer unit
Ozone filter
Paper dust removing unit
Remark
*Life setup is based on A4 5%
x1
x1
x1
x1
DM-350SK
100K
When start only
DM-350KA
200K PM kit
Fusing unit (CRU)
x1
200K
DM-350KB
Staple cartridge
Staple cartridge
x3
3000x3
AR-SC1
Common with cartridge

for AR-FN4 & AR-FN6
Staple cartridge
Staple cartridge
x3
5000x3
AR-SC2
Common with cartridge for AR-FN7
Packed with the machine: DV100K/DT15K

The other maintenance parts which are not listed above are registered as service parts.
DM-3500 CONSUMABLE PARTS 4-1

+

#$!
%&'()*
2.Production number identification

Serial No. attachment
A. Developer cartridge unit

The lot number is of 7 digits, and each digit indicates as follows.
The lot number shall be printed in the position shown in the figure.
1
1
2
3
4
5,6
7
Version number (A - sequentially revised)

Numeral figure
Indicates the end digit of the production year.
Alphabet
Indicates the production factory. (B for SOCC)
Destination code
Numeral figures
Indicates the production day.
Numeral figure or X, Y, Z
Indicates the production month.
X stands for October, Y November, and Z December.
Heat seal
Aluminum bag
3.Environmental conditions
A. Operating conditions
30
85%

Heat seal
Humidity (%)
85
35
60%
20
Aluminum bag
10
35
Temperature
(Without dew condensation)
B. Drum toner cartridge
B. Storage conditions
The lot number is of 7 digits, and each digit indicates as follows.

The lot number shall be printed in the position shown in the figure.
1
2
3
4
5,6
7
90
Version number (A - sequentially revised)

Numeral figure
Indicates the end digit of the production year.
Alphabet
Indicates the production factory. (B for SOCC)
Destination code
Numeral figures
Indicates the production day.
Numeral figure or X, Y, Z
Indicates the production month.
X stands for October, Y November, and Z December.
Humidity (%)
20
-10
DM-3500 CONSUMABLE PARTS 4-2
Temperature
40
(Without dew condensation)

!"
#$%&'(
[5] EXTERNAL VIEWS AND INTERNAL STRUCTURES

1.Appearance
1
4
7
10
*
Bypass tray
Upper paper output area
Front cover
Stand / 3 x 500 sheet paper drawer
2
5
8
* 11
Exit tray
* 3
* 6
Main switch
9
Stand / MPD & 2000 sheet paper drawer * 12
Duplex module
Operation panel
Paper tray 1
1, 2, 3, 5, 10, 11, and 12 are peripheral units.The configuration of peripheral units varies with the main unit model.
2.Internal
1
4
7
Duplex module side cover

Developer cartridge
Cartridge lock lever
2
5
Side cover open knob

Toner cartridge
3
6
Fusing unit
Photoconductive drum
DM-3500 EXTERNAL VIEWS AND INTERNAL STRUCTURES 5-1

)

!"
#$%&'(
3.Operation panel
*
This operation panel is valid only when a scanner unit is not installed.
MENU
1
4
7
Message display
[READY] indicator
[BACK/C] key
2
5
8
BACK/C
[ERROR] indicator
[MENU] key
[OK] key
READY
DATA
ERROR
INFORMATION
3
6
9
[DATA] indicator
[ / ] keys
[INFORMATION] key
<Function of each LED>

READY
ON
Print job reception enable
Flash
OFF
*
DATA
ERROR
When RIP-completed print data are stored in memory.
When a trouble which can be canceled by the user

occurred.
When data are processed in the printer board

(during RIP).
When a trouble which requires service call occurred.
Print job reception disable Neither print data nor data under process are stored.
No trouble
RIP:Raster In Processor. Develops the print command into pixel information.

*

!"
#$%&'(
4. Cross sectional view

POD1 POD2 POD3
21
22
23
24
25
20
18
15
19
16
17
4
27
3
1
8
6
9
26
5
PPD1
10
11
12
No.
13
Name
OPC drum
2
3
PED TUD 7
14
No.
Name
15
Upper heat roller
Main charger
16
Pressure roller
Cleaning blade
17
Heater lamp
LSU
18
Thermistor (RTH1 / RTH2)
Developing unit
19
Thermostat
Magnet roller
20
Fusing back roller
Toner hopper
21
Reverse gate
Transfer roller
22
Paper exit roller
Resist roller
23
Full detection lever
10
Paper transport roller
24
Printer operation PWB
11
Machine tray (Paper tray1) paper feed roller
25
Printer control PWB
12
Machine tray (Paper tray1) separation roller
26
Power supply unit
13
Machine tray (Paper tray1) take-up roller
27
Cleaning roller
14
Machine tray (Paper tray1) rotating plate

+

!"
#$%&'(
5. Switch, Sensor
5.POD3
4.POD2
2.DSW-L
3.POD1
7.TCS
8.TUD
6.PPD1
10.MAIN SW
1.DSW-F
9.PED
Code
1
DSW-F
Function/Operation
Front door open/close detection
Active condition
H= Door open
DSW-L
Left door open/close detection
H=Door open
POD1
Paper exit detection
L= Paper detection
POD2
L= Paper detection
POD3
Paper exit detection Full
L= Paper detection
PPD1
Paper transport detection
L= Paper detection
TCS
Toner concentration sensor
TUD
Paper feed cassette upper limit detection
H= Upper limit detection
PED
Paper feed cassette paper empty detection
L= Paper empty detection
10
MAIN SW
Power switch

!"
#$%&'(
6. PWB
1
4
5
11
8
6
10
9
3
12
13
Name
Function/Operation
PRT controller
Image process, image data communication control
PCU PWB
Overall control of the machine and options
Power supply unit
DC power supply
LD PWB (Inside LSU)
Laser ON control (Inside LSU: LSU cannot be disassembled.)
Mother PWB
Signal interface between PCU and the controller
Filter PWB
AC power input
Printer operation PWB
Key input, machine state display
High voltage resistor PWB
High voltage load adjustment
Cassette detection PWB
Paper cassette control
10
Drawer PWB
Fan control
11
High voltage PWB
High voltage power supply
12
Fuse PWB
Protection of the machine when an abnormal power is supplied.
13
Initial detection PWB (in the developing unit)
New DV cartridge detection

,

!"
#$%&'(
7. Motor, Clutch, Solenoid

10.CFM2
3.DSBM
13.PSPS
6.VFM2
9.FM
1.DM
14.RRC
12.TRC
2.MM
11.CPFC
7.VFM1
7.VFM1
5.LUM
8.CFM1
4.TM
Code
Function/Operation
Type
DM
Drum motor
Brushless motor
MM
Main motor
Brushless motor
DSBM
Paper exit motor
Stepping motor
TM
Toner motor
Synchronous motor
LUM
Lift-up motor
Synchronous motor
VFM2
Heat exhaust fan motor
Fan motor
VFM1
Cooling fan motor
Fan motor
CFM1
Suction fan motor
Fan motor
FM
Controller cooling fan motor
Fan motor
10
CFM2
Ozone exhaust fan motor
Fan motor
11
CPFC
Paper cassette paper feed clutch
12
TRC
Paper transport clutch
13
PSPS
Separation solenoid
14
RRC
Resist roller clutch

#$!
%&'()
[6] UNPACKING AND INSTALLATION

1. Installing procedure flowchart
There are many combinations between this machine and option units. For installing option units, observe the following procedures for efficiency.
To install the devices effciently, follow the procedure below.
Some peripheral devices may have been installed as standard devices depending on the main unit model.
Part of descriptions and illustrations may be different.
Scanner/document feeder device
Finishing device
Finishing device
Duplex/bypass device
Finishing device
Main unit
Duplex device
Main unit
Paper feeding device
Paper feeding device
Start of installation
Main
unit,
paper
feeding
Install controller board,
device, and power supply
facsimile unit or other electric
unit.
Controller board,
AR-MU1/AR-DC1
facsimile unit or other
AR-D13 /AR-DC1
electric devices
AR-D14 /AR-DC1
installed?
devices.
Yes
Main unit
No
AR-M11
AR-NC5J
AR-HD3
AR-FX5/AR-MM9
AR-PK1
AR-NS2
AR-NC5J
[Electrical setting/adjustment]
Install duplex/pypass device.
Duplex/bypass
Yes
and operation check
AR-DU3
device installed?
Extended memory
1) Installation of driver software, setting,
Main unit/AR-EF1/AR-M11/AR-NC5J/AR-HD3/
AR-DU4
AR-FX5/AR-PK1/AR-NS2
No
2) Paper guide position adjustment/off center adjustment

Install finishing device.
Finishing device
Yes
installed?
AR-MU1/AR-D13/AR-D14/
AR-DU3/AR-DU4
AR-MS1/AR-DC1
AR-FN6 /AR-DC1
AR-FN7
AR-PN1A / B / C / D
End
No
Scanner/document
feeder installed?
Yes
Install scanner/document feeder.

AR-EF1 /AR-RK1
When installing a paper feeding device, an optional power supply unit or a duplex/bypass device, be
sure to reattach the rear cabinet, the AC inlet cover, and the harness cover of the main unit at the end
of installation as needed.
When installing a controller board, a facsimile unit, and other electric devices, be sure to install them
at a time.
No
Only off center adjustment is needed for AR-DU3.
For installation of an option unit, refer to the Service Manual of the option unit.
DM-3500 UNPACKING AND INSTALLATION 6-1

*

#$!
%&'()
2. Note for installation place
3) Remove the packing tape from the paper tray, pull out the paper tray
until it stops and remove it by tilting it upward.
Improper installation may damage this product. Please note the following
during initial installation and whenever the machine is moved.
1) The machine should be installed near an accessible power outlet for
easy connection.
2) Be sure to connect the power cord only to a power outlet that meets
the specified voltage and current requirements. Also make certain
the outlet is properly grounded.
For the power supply requirements, see the name plate of the main
unit.
3) Do not install your machine in areas that are:
damp, humid, or very dusty
exposed to direct sunlight
poorly ventilated
subject to extreme temperature or humidity
changes, e.g., near an air conditioner or heater.
4) Be sure to allow the required space around the machine for servicing
and proper ventilation.
4) One person must lift by the empty front tray pocket with the right
hand and steady the machine with the left hand placed at the upper
left of the machine.
The other person must lift with the right hand by using the lifting
recess in the rear of the machine and also steady the machine with
the left hand as shown in the illustration.
Front side
11-13/16" (30cm)
31-1/2"
(80cm)
23-5/8"
(60cm)
Rear side
23-5/8" (60cm)
3. Check the parts included

Maintenunce card
Drum / Toner cartridge
Developer cartridge
Printer CD-ROM
B. Install the main unit.
Operation manual
Be sure to carry out this step after the paper feeding device has been
connected to the main unit.
Delivery installation report

Guarantee card
(May not be included depending on the destination.)
1)
Remove the remainder of packing tape from the operation panel.
2)
Raise the lever of the left door to unlock it and open the left door.
4. Main Unit Installation procedure

A. Remove the main unit from the carton
Caution: Removal of this machine and carrying it must be always
performed by two persons.If not, the machine may get out of
balance and drop, resulting in an injury.
1) Remove the cushioning materials from the right and left of the front
side.
3) Open the front cover.
2)
Remove the locking tape from the right and left sidesof the tray.
Then,Remove the top of the carton and lower the plastic bag
covering the machine while the machine is still on the carton base.

+

#$!
%&'()
4) Rotate the developer unit lock lever down.
9) Remove the supplied developer cartridge from the packing case and
remove the protective materials A and B.
B
5)
Remove the protective covering from the toner/drum cartridge.
10) Shake the developer cartridge horizontally approximately 5 times

and insert it into the machine.
6) Shake the toner/drum cartridge horizontally approximately 5 times.

11) Remove the sealing tape from the toner/drum cartridge by pulling it
in the direction indicated by the arrow.
7) Insert the toner/drum cartridge into the main unit.
12) Remove the sealing tape from the developer cartridge in the
direction indicated by the arrow.
8) Remove the drum protective paper in the direction indicated by the

arrow.
13) Return the developer unit lock to its original position.

,

#$!
%&'()
14) Close the front cover.

Gently close the cover.
For the specifications of the connector on the computer, see the

operation manual of the computer.
Parallel interface connector

TEL
LINE
15) Apply pressure to the fusing roller.

Raise the right and left levers of the fusing unit in the direction
indicated by the arrow.
b.When using this machine as a network printer

A Print Server Card (AR-NC5J) is required to connect the machine to a
network. See the separate installation manual for and also the manual
contained in PDF format on the CD supplied with the print server card.
* If another peripheral device must be installed, carry out the following
step at the end of the installation work.
2) Insert the power plug into an outlet.
Caution: If the outlet is also used for lighting fixtures, the lighting fixtures
may flicker.
Use an outlet which is not connected to lighting fixtures.
3) Turn on the main switch of the main unit.
Automatic level adjustment of toner density sensor will start and a
message indicating [WARMING UP] will appear on the operation
panel. After the level adjustment is complete, the ready indicator will
light up.
Caution: While automatic adjustment of the toner density sensor is
being done, do not turn the power to the machine off. This will
cause improper adjustment.
16) Close the left door.

17) Turn the lock pin a 1/4 turn and remove it while pressing down on the
pressure plate.
Remove the lock pin while holding down on the paper pressure plate
and insert the paper tray into the main unit.
C. Connecting the machine to a computer.

1) Connect the machine to the computer
D. Load paper.
1) Pull out the paper tray.
Gently pull out the paper tray until it stops.
2) Load paper into the tray.

Do not exceed the maximum height line.
(up to 500 sheets of SHARP recommended paper can be loaded)
E. Check the printer operation
a.When connecting to a parallel port

The parallel interface of this machine conforms to IEEE - STD - 1284 1983.
Use a commercially available shielded type parallel interface cable
conforming to the specifications of both the machine and the computer.
The connector on this machine is a 36-pin Amphenol female connector.
18
36
19
For installation of printer drivers on the computer refer to the Operation

manual (for printer operation and general information) supplied with the
machine.
After driver installation, execute a test print to ensure normal printing.
F.Other options
For installation of the other options, refer to the Service Manual of each
option.

!"
#$%&'
[7] DISASSEMBLY AND ASSEMBLY, MAINTENANCE

1. Self print of setup value
By using the self print mode (Pattern 98) of diag, the setup values and the jam history of the machine can be printed.
Before maintenance and disassembly procedures, they must be printed in advance.
2. Maintenance System Table

A. Engine section
Maintenance cycle : 50K
Check (Clean, replace, or adjust as necessary.)
Unit name
Part name
Clean
Replace
Adjust
When
50K 100K 150K 200K 250K 300K 350K 400K
calling
Drum toner cartridge
Remark
User replacement.
Transfer unit
Ozone filter
Paper dust removal unit
200K PM kit
Fusing unit
Paper feed section
Paper feed rollers
Note 1
Torque limiter
Note 1
Transport section
PS follower roller
Paper exit reverse section Transport rollers
Transport paper guide
Drive section
Specified position
Belts
Image quality section

Other
Move position
User replacement.
The starter kit life is 15K
(5% out put).
Thereafter, equivalent to 27K (778g).
Developer cartridge
100K PM kit
Lubricate
Sensors
Note 1: Replacement reference: Use the counter value of each paper feed port as the replacement reference.
Paper feed roller/Torque limiter section: 80K or 2 years
DM-3500 DISASSEMBLY AND ASSEMBLY, MAINTENANCE 7-1

(

!"
#$%&'
B. Peripheral devices
Maintenance cycle : 50K
Check (Clean, replace, or adjust as necessary.)
Option name
ADU
+ Manual feed
Clean
Replace
When
calling
Part name
Paper feed
Paper feed rollers
separation section Separation pad
Torque limiter
Transport section
Adjust
Lubricate
50K 100K 150K 200K 250K 300K 350K 400K
Move position
Remark
Note 3
Replace the whole set.
Transport rollers
Transport paper guides
Drive section
Gears
(Specified position)
Belts
Other
Sensors
Desk
Paper feed
Paper feed rollers
(Multi stage, LCC) separation section Torque limiter
Multi purpose
Transport section Transport rollers
Note 3
Replace the whole set.

Drive section
Gears
Belts
Other
Finisher
Transport section
Sensors
Transport rollers
De-curler rollers

Drive section
Gears
Belts
Other
Sensors
Discharge brushes
Mail-bin
stacker
Staple UN
Replace the unit at

100K stapling.
Staple cartridge
User replacement for

every 3000 pcs.
Transport section
Transport rollers
Drive section
Gears
Belts
Other
Sensors
Discharge brushes
Saddle finisher
Transport section
Transport rollers
Drive section
Gears
Belts
Other
Sensors
Discharge brushes
Staple UN
Replace UN
(including the staple
unit and the holder
section)
at 100K stapling.
Staple cartridge
User replacement for

every 5,000 pcs.
Note 3: Replacement reference: Use the counter value of each paper feed port as the replacement reference.
Paper feed roller/Separation pad/Torque limiter section: 80K or 2 years

)

!"
#$%&'
3. Disassembly and assembly
(3) Left door unit
Note:
When assembling, check that the flat cable and the harness
connectors are securely connected.
When connecting the flat cable, be careful not to break the pins.
When installing the PWB unit and the memory module, use an earth
band to prevent against breakage by static electricity.
1)
A. Exterior
(1) Right cabinet/Right rear cabinet
Remove the right cabinet, and then remove the right rear cabinet.
2)
3)
1)
1)
1)
4)
2)
1)
(4) Paper exit upper cabinet/Front left upper cabinet/

Left rear cabinet
2)
1)
5)
3)
(2) Rear cabinet
1)
4)
1)
6)
5)
3)
1)
(5) Upper cabinet/Operation panel/Front door
1)
1)
2)
1)
2)
1)
4)
1)
1)
3)
4)
4)
5)
4)
1)
6)

*

!"
#$%&'
B. Drum peripheral
C. Transfer roller unit
(1) Drum Toner cartridge
With the left door open, the transfer roller unit can be removed.
1)
2)
2)
3)
3)
1)
(1) Discharge plate
2)
1)
3)
(2) Transfer roller
2)
1)
When assembling, first assemble the front side and insert it into the
case. Then install the rear side. That is an easy method of assembly.

+

!"
#$%&'
(2)Upper separation pawl
D. Fusing unit
With the left door open, the fusing unit can be removed.
2)
1)
3)
3)
3)
3)
2)
1)
(3) Lower heat roller

2)
1)
3)
1)
2)
1)
3)
2)
2)
3)
1)
(1)Lower separation pawl
1)
(4)Cleaning roller
2)
2)
2)
2)
1)

,

!"
#$%&'
(5)Heater lamp
E. Ozone filter
Be careful not to mistake the installing position of the heater lamp.
(1)Ozone filter
1)
1)
1)
(2)Ozone filter
Note:
Not subject to maintenance

This part is not included in the PM kit.
1)
(6)Upper heat roller
3)
2)
2)
1)
1)
3)
2)
1)
6)
5)
4)
3)
(7)Thermistor
4)
3)
4)
2)
1)
3)
3)
4)
3)
4)
3)
2)
1)
3)
3)

!"
#$%&'
(4)Belt
F. Paper feed section
(5)Upper limit sensor/paper empty sensor
1)
1)
(1)Paper guide
2)
1)
2)
8)
7)
1)
6)
5)
4)
3)
3)
(2)Separation roller/torque limiter
G. Paper dust removing unit
1)
1)
2)
(3)pick-up roller/ paper feed roller
1)
1)
2)

-

!"
#$%&'
H. Resist roller unit

*
I. Paper exit unit
Before removing this unit, remove the paper dust removing unit in
advance.
3)
6)
7)
5)
4) 2)
3) 1)
7)
2)
8)
6)
1)
*
Note that the harness is connected to the back of the unit.
(1) Resist roller
1)
2)
4)
2)
3)
4)
3)
(2) Resist sensor
2) 1)
3)
2)
1)
8)

.

!"
(1)Paper exit upper paper guide unit
#$%&'
(4)Paper exit roller
4)
4)
4)
2)
2)
4)
3)
4)
4)
5)
4)
1)
(5)Paper exit motor
6)
1)
3)
3)
1)
2)
1)
(2)Paper exit sensor/switch-back sensor
1)
1)
4)
3)
(6)Paper exit drive section
(3)Paper exit sensor 2
1)

!"
#$%&'
M. Main drive unit
J. Main motor/drum motor
2)
3)
2)
1)
1)
2)
2)
2)
1)
1)
3)
1)
1)
2)
2)
1)
K. PCU PWB
Note:
When replacing the PCU PWB, remove the EEPROM from the
PCU PWB and install it to a new PWB.
2)
1)
3)
1)
2)
1)
2)
1)
2)
1)
1)
1)
3)
1)
1)
1)
1)
2)
1)
(1)Drive gear
1)
1)
2)
1)
2)
1)
1)
1)
1)
1)
1)
2)
1)
2)
L. PCU PWB base plate unit
1)
1)
1)
1)
1)
Remove the PS unit and apply grease to the bottom of the PS front roller
section brake.
PS front roller
section
Lubricate with Floil G484

!"
#$%&'
O. Fuse PWB
1)
1)
4)
3)
2)
2)
(2) Clutch
1)
1)
1)
P. Power unit peripheral

(1)Power switch
1)
4)
3)
1)
N. High voltage PWB

3)
1)
3)
1)
2)
1)
1)
1)

(

!"
#$%&'
(2)Power unit
(4) Power PWB
1)
1)
2)
2)
1)
1)
1)
1)
2)
2)
1)
4)
1)
3)
3)
1)
2)
4)
2)
Q. Printer operation PWB
1)
2)
2)
2)
2)
2)
(3) Filter PWB
2)
2)
1)
R. Mother PWB
2)
1)
2)
4)
1)
5)
6)
3)
2)
3)
5)
6)
5)
4)
3)
6)
5)
5)
7)
5)
5)
5)
5)
8)
5)

)

!"
#$%&'
S. Laser unit
2)
3)
1)
4)
2)
1)
2)
3)
3)
Note:
When the LSU is disassembled, the LSU right angle adjustment

is required.
T. Controller PWB
Remove two screws and the controller PWB can be removed.
1)
2)
1)
3)
2)
2)
2)
2)
1)
2)
2)

!"
#$%&'
[8] MACHINE OPERATION

1. Function of each LED
READY
ON
DATA
Print job reception enable
Flash
OFF
*
ERROR
When RIP-completed print data are stored in memory.
When a trouble which can be canceled by the user

occurred.
When data are processed in the printer board

(during RIP).
When a trouble which requires service call occurred.
Print job reception disable Neither print data nor data under process are stored.
No trouble
RIP:Raster In Processor. Develops the print command into pixel information.
2. Outline of each mode

The menu groups are classified into five groups and are selected consecutively by pressing the [MENU] key. If the [OK] key is pressed when the desired
menu screen is displayed, a message will appear to indicate the next required operation.
In addition, there is the service diag mode used for a serviceman.(with the scanner unit installed)
Job status screen
READY.
[MENU] key
The message "WARMING UP" will be displayed when the power is turned on
and a list of the current job plus reserved jobs or a list of completed jobs will
be displayed on the job status screen. Examples of the various messages
which will be displayed are shown below.
(Display example)
WARMING UP.
The printer is warming up.
READY.
The printer is ready to print.
FROM TRAY #
The printer is currently printing.
CHANGE THE TONER

CARTRIDGE.
Out of toner. Replace the toner

cartridge.
PAPER JAM.
A misfeed has occurred.
ADD PAPER.*
Out of paper. Load paper.
* [ADD PAPER] of status display

When the status display shows [ADD PAPER], paper is required to
complete a job in progress. In this case, printing of the job will be
suspended until the required paper is added or another paper is
selected (see "Setting the paper size and type" ).
While a current job is suspended, the printer will print a reserved
job if paper is available from another source for that job but will not
print any other jobs.
PRINT JOBS ON HOLD

[MENU] key
SET OPERATIONS
CONDITIONS
[MENU] key
CUSTOM SETTINGS
[MENU] key
KEY OPERATION
PROGRAMS
Print hold
If the job retention function is used from your computer, print data will
be stored in the printer as a hold job.
The job retention function can be used only if the printer is equipped
with a hard disk drive unit (AR-HD3).
Condition settings
The printer condition settings are used for basic printer settings.
Custom settings
Custom settings are used to make settings based on use patterns.
Key operator programs

These are settings used by key operators.
[MENU] key
DM-3500 MACHINE OPERATION 8-1

(

!"
#$%&'
3. Setting mode on Computer side

Mode
Outline
Set value (Default)

Remark
Setting by the Changed and set according to the

printer driver print form of each job.
Web menu
frame
Management
setup
Password setup
Network scanner basic setup
Email status basic setup
Used to set the work board functions Only when the NIC
from the Web browser (*1).
board (AR-NC5J)
is installed.
Email system and DNS system

basic setup
Email sender setup
*1: Recommended Web browser

Internet Explorer 4.0 or later,
Netscape Navigator 4.0 or later
Group index setup

Email status setup
4.Printer environment setup
7. PCL symbol set

Set value (Default)
Initial setup
Network card setup
No.
Symbol set
Smoothing
YES* NO
Roman-8
Number of copies
1* ~ 999
ISO 8859-1 Latin 1
Print direction
Vertical* Horizontal
PC-8
PC-8 Danish/Norwegian
PC-850
ISO 6 ASCII
Standard paper feed paper A3 B4 A4* B5 A5

size
11 x 17 8.5 x 14
8.5 x 13 8.5 x 11
7.25 10.5 5.5 x 8.5
Legal
ISO 21 German
Standard paper feed paper Normal paper, printed paper,

type
recycled paper,
letter head paper,
punched paper, color paper
ISO 17 Spanish
10
ISO 69 French
Standard paper exit tray
11
ISO 15 Italian
12
ISO 60 Norwegian v1
Differs depending on
installation of peripheral
devices. *1
White paper print inhibition Inhibit / Allow*
13
ISO 4 United Kingdom
14
ISO 11 Swedish:names
SPDL setup PCL symbol set
See separate table
15
PC1004 (OS/2)
PS setup
(PS error cause)

Print / not print *
16
DeskTop
17
PS Text
5.User setup
Set value (Default)
Total print quantity display
LCD contrast adjustment
List print
Setup list
Printer test page
Time setup
Paper feed tray setup
Microsoft Publishing
19
Math-8
20
PS Math
21
Pi Font
22
ISO 8859-2 Latin 2
23
ISO 8859-9 Latin 5
24
ISO 8859-10 Latin 6
25
PC-852
26
PC-775
27
PC Turkish
28
MC Text
29
Windows 3.1 Latin 1
30
Windows 3.1 Latin 2
Email distribution scan receiver

setup
31
Windows 3.1 Latin 5
32
Windows Baltic (not 3.1)
File server store scan store

receiver information setup
33
Windows 3.0 Latin 1
34
Symbol
Desktop distribution scan receiver

information setup
35
Wingdings
Paper feed tray automatic

selection
6.Web menu frame

Set value (Default)
Receiver
management
18
FAX receiver information setup

Internet FAX receiver information
setup
Group receiver information setup
Confirmation of receiver
information delete
Memory box
management
Remote send
Confidential reception
Interface broadcast (forward)

)

!"
#$%&'
8. Key operator program

Set value (Default)
Key operator program

Account
control
Engine section LCD
Auditing mode
Print per account
Remark
ON/OFF*
Print per account display
ON*/OFF
Print per account print

Reset account
Account number control
Enter new account number(5digits)

Delete account number
Change account number
Print account number
No print if acc't # invalid

Energy save
Yes/No*
Auto power shut-off timer
15min/30min*/60min/120min/240min
Auto power shut-off
Disable/Enable*
Preheat mode
15min*/30min/60min/120min/240min/None
Toner save
ON/OFF*
Operation
Auto clear setting
panel settings Message display time
Device
settings
15sec/30sec/60sec*/OFF
3sec/6sec*/9sec/12sec
Language setting
American English/English*/French/Spanish
Disable duplex unit
Yes/No*
Disable stapler unit
Yes/No*
Disable paper desk

drawers
Yes/No*
Disable finisher
Yes/No*
Disable mail-bin stacker

Saddle stitch adjust
Yes/No*
Paper size A4
-3.0mm~0.0mm*~3.0mm (0.1mm unit)
Paper size B4
-3.0mm~0.0mm*~3.0mm (0.1mm unit)
Paper size A4R
-3.0mm~0.0mm*~3.0mm (0.1mm unit)
Paper size Ledger
-3.0mm~0.0mm*~3.0mm (0.1mm unit)
Paper size Letter-R
-3.0mm~0.0mm*~3.0mm (0.1mm unit)
Print key
operator
program list
Key operator
code change
Set code
System
settings
Default settings
Interface settings
Network settings
00000*
Print density level
Normal*/DAKER/DARKEST/LIGHTEST/LIGHTER
Disable notice page printing
Yes*/No
Disable test page printing
Yes*/No
A4/LT auto select
ON/OFF*
Hexadecimal dump mode
ON/OFF*
PDL for parallel port
Auto*/PostScript/PCL
PDL for network port
Auto*/PostScript/PCL
I/O timeout
1sec~20sec*~999sec
Port switching
Per job*/Timeout/Paralell OFF/Network OFF
IP address setting
IP address 000.000.000.000*
IP subnet mask 000.000.000.000*
IP gateway 000.000.000.000*
Enable TCP/IP
Yes*/No
Enable NetWare
Yes*/No
Enable EtherTalk
Yes*/No
Enable NetBEUI
Yes*/No
Reset the NIC

Intialize/Store settings
Restore factory defaults

Store current configuration
Restore configuration
Product key
Depend on the
distination
PS3 expansion kit

E-mail alert and status
With the
saddle finisher
installed

*

!"
#$%&'
9. Canceling a print job and deleting print

data
To cancel a print job in progress and delete the print data:
Press the [BACK/CLEAR] key during printing. Printing will stop and a
message asking for confirmation to delete the job will appear.
To delete the data, press the [OK] key.
To cancel deletion, press the [BACK/CLEAR] key. Printing will resume.
To delete print data of a reserved job:
Print data transmitted from computers will be stored in this printer (up to
99 jobs) and will be output sequentially. To delete print data of a
reserved job before starting printing, press the [ ] or [ ] key to display
the desired data in the message display.
If you press the [BACK/CLEAR] key at this time, a confirmation
message for deletion will appear. To delete the data, press the [OK] key.
To cancel deletion, press the [BACK/CLEAR] key. Printing will resume.
6) Press the [ ] key.

If TRAY 1 is selected in step 4), the message shown below will appear in
the display.
CHANGE TRAY1
SETTING OK?
7) Press the [OK] key.
To cancel the setting change, press the [BACK/C] key to return to
step 4).
NOTE: Special paper such as thick paper, transparency film, labels, and
postcards can be set for tray 2 and the bypass tray. Envelopes
can be set only for tray 2.
8) Select the paper type that has been set in the tray.
Press the [ ] or [ ] key repeatedly until the paper type that has
been set appears.
10. Setting the paper size and type

When the paper size or type is changed in a paper tray, refer to the
following procedure.
1) Press the [MENU] key repeatedly until "CUSTOM SETTINGS"
appears in the message display.
PLAIN
OK?
10) Ensure that the desired paper size is selected.
Press the [ ] or [ ] key repeatedly until the desired paper size
appears.
LETTER
OK?

When the [OK] key is pressed, "TRAY SETTING" will appear in the
message display.
Depending on the selected tray, a selection for"AUTO-AB" and "AUTOINCH" may appear
"AUTO-AB": Select when you have set AB system paper.
"AUTO-INCH": Select when you have set inch system paper.
When the paper system is changed from the inch system to the AB
system or vise versa, the paper type must be designated. Select the
paper type.
If you have set paper of non-standard size, select "NON STANDARD".
This size can be selected when tray 2 or the bypass tray has been
selected in step 4).
11) Press the [OK] key to terminate the setting.

When the [OK] key is pressed, the message shown below will appear
in the message display.
TRAY SETTING
TRAY1
4) Select the desired paper tray.
Press the [ ] or [ ] key repeatedly until the desired paper tray is
indicated in the display.

The paper size and paper type of the tray selected in step 4) will
appear.
If TRAY 1 is selected in step 4), the message shown below will appear in
the display.
LETTER
PLAIN

+

!"
#$%&'
11. Specifications of paper trays

The specifications for types and sizes of paper for loading paper trays are shown below.
Tray
Tray No.
(tray
name)
Applicable paper types
Applicable paper sizes
Paper weight
Paper tray 1
Tray 1
Plain paper
(Refer to the next page for applicable papers.)
8-1/2 x 11, A4, B5
Multi purpose drawer/

bypass tray
Tray 2/
bypass
tray
Plain paper
If "AUTO-INCH" is selected in setting the paper 16 to 34 lbs. or

size and type, the following paper sizes can be 60 to 128g/m
used with the automatic detection function:
11 x 17, 8-1/2 x 14, 8-1/2 x 11, 8-1/2 x 11R,
7-1/4 x 10-1/2, 5-1/2 x 8-1/2R
If "AUTO-AB" is selected in setting the paper size
and type, the following paper sizes can be used
with the automatic detection function:
A3, B4, A4, A4R, B5, B5R, A5R, 8-1/2 x 13
Non-standard sizes
Special
Thick paper
paper
Labels, transparency film
(Refer to
the next
page for
applicable
papers.)
If "AUTO-INCH" is selected in setting the paper See the

size and type, the following paper sizes can be remarks for
special paper
8-1/2 x 11, 8-1/2 x 11R
and type , the following paper sizes can be used
A4, A4R, B5, B5R
Non-standard sizes smaller than 8-1/2 x 11 or A4
Postcard
16 to 28 lbs. or
60 to 105g/m
Japanese official postcard
Envelopes can only be fed from the Applicable standard size envelopes:
multi-purpose drawer. Applicable
COM-10, Monarch, DL, C5, ISO B5
paper stock weight for envelopes is Non-standard size
20 to 23 lbs. or 75 to 90g/m
Stand/3 x 500 Upper Tray 2
sheet paper
Middle Tray 3
drawer
Lower Tray 4
Stand/ MPD & Upper Tray 2

2000 sheet
Lower Tray 3
paper drawer
Same as multi purpose drawer

Plain paper
If "AUTO-INCH" is selected in setting the paper 16 to 28 lbs. or

size and type, the following paper sizes can be 60 to 105g/m
11 x 17, 8-1/2 x 14, 8-1/2 x 11, 8-1/2 x 11R,
7-1/4 x 10-1/2, 5-1/2 x 8-1/2R
and type, the following paper sizes can be used
A3, B4, A4, A4R, B5, B5R, A5R, 8-1/2 x 13
Same as multi purpose drawer

Plain paper
8-1/2 x 11, A4
16 to 28 lbs. or
60 to 105g/m

,

!"
#$%&'
A. Applicable plain paper

For satisfactory results, plain paper must conform to the following requirement
Plain paper
Paper in AB system
Paper in inch system
A5 to A3
5-1/2 x 8-1/2 to 11 x 17
16 to 28 lbs. or 60 to 105g/m
Recycled, colored, pre-punched, pre-printed and letterhead papers must conform to the same conditions as above.
B. Applicable special paper

For satisfactory results, special paper must conform to the following requirements.
Type
Special paper
Thick paper
Remarks
For 5-1/2 x 8-1/2 to 8-1/2 x 11 or A5 to A4 sizes, thick paper ranging from 16 to 34 lbs.
or 60 to 128g/m can be used.
For sizes larger than 8-1/2 x 11 or A4, thick paper ranging from 16 to 28 lbs. or 60 to 105g/m can be
used.
Other thick papers Index stock (65 lbs. or 176g/m) can be used. Cover stock (110 lbs. or 200 to 205g/m)
can be used but only for 8-1/2 x 11, A4 or smaller paper in the portrait orientation.
Transparency film, labels, Use SHARP recommended paper. Do not use labels other than SHARP recommended labels.
and tracing paper
Doing so may leave adhesive residue in the printer, causing paper misfeeds, smudges on prints or other
machine trouble.
Postcards
Japanese official postcards can be used.
Envelopes
Applicable standard envelopes: COM-10, Monarch, DL, C5, ISO B5

Envelopes can only be fed from the multi-purpose drawer.
Applicable paper stock weight for envelopes is 20 to 23 lbs. or 75 to 90g/m.
12. Printing onto envelopes

Do not use envelopes that have metal clasps, plastic snaps, string
closures, windows, linings, self-adhesive patches or synthetic materials.
Attempting to print on these may cause misfeeds, inadequate toner
adherence or other trouble.
Envelopes of which the surface is not flat because of embossing may
cause the prints to become smudges.
Under high humidity and temperature conditions the glue flaps on some
envelopes may become sticky and be sealed closed when printed.
Use only envelopes which are flat and crisply folded. Curled or poorly
formed envelopes may be poorly printed or may cause misfeeds.
2) Lower the two fusing unit pressure adjusting levers marked A and B
in the illustration.
A
B
Normal position
A. Fusing unit pressure adjusting levers

When feeding envelopes from the multi purpose drawer, damage to the
envelopes or smudges on prints may occur even if envelopes within
specification are used. In this case, the problem may be reduced by
shifting the fusing unit pressure adjusting levers from the normal position
to the lower pressure position. Follow the procedure below.
NOTE: Be sure to return the lever to the normal position when finished
feeding envelopes. If not, inadequate toner adherence, paper
misfeeds or other trouble may occur.
1) Unlatch the duplex module and slide it to the left.
Unlatch the module and gently move the module away from the
machine. If the machine is not equipped with a duplex module, open
the side cover similarly.
Lower pressure position
A: Rear side of
fusing unit
B: Front side of
fusing unit
3) Gently close the duplex module.

If the machine is not equipped with a duplex module, close the side
cover.
13. Loading transparency film

Be sure to load the transparency film with the white label side up. Make
sure no image will be printed on the label.
Printing on the label may cause smudges on prints. Transparency film
must be set in the portrait orientation.

!"#$%&
[9] ADJUSTMENTS
Contents of adjustment
1
Engine
LSU right-angle adjustment
Print magnification ratio adjustment
C Print off-center adjustment

D Self print lead edge adjustment
E
Void area adjustment
Resist quantity adjustment
G Option paper feed tray paper guide adjustment
7) Loosen two fixing screws of the LSU unit

(M4 screws which are fixing the LSU and the top plate).
8) Turn the adjustment screw on the upper side (on the back of the
printer operation panel) clockwise or counterclockwise to adjust the
height of the LSU front side.
9) After completion of the adjustment, tighten two fixing screws of the
LSU unit.
10) Print again in the grid pattern and check the print.
11) Repeat procedures 7) to 10) until the specification is satisfied.
12) After completion of adjustment, apply screw lock to the screws.
H Option manual feed section

paper guide position adjustment
1. Engine
A. LSU right-angle adjustment
This adjustment is required in the following cases:
When the LSU is replaced.
When a distortion is produced in print.
(Check with self print pattern "71".)
After completion of this adjustment, the following adjustments should be
performed.
Print off-center adjustment
1) Hold and push the [MENU] key and the [OK] key, and turn on the
power. ("PCU DIAG MODE ***" is displayed.)
* Do not touch the keys for about 8sec after releasing fingers from
the above keys.
2) Push the [MENU] key several times until "TEST PRINT" is displayed,
and push the [OK] key to enter the test print mode.
3) Push the [MENU] key several times until "PRITN PATTERN" is
displayed, and set "71".
4) Push the [MENU] key several times until "CASSETTE" is displayed,
and check with [ ] key that the paper for tray 1 is properly set for the
destination.
* AB series: "A4" is displayed
* Inch series: LETTER is displayed.
5) Push the [OK] key to make self-print.
6) Check the output print.
a b
Print lead edge
<Right angle check method>

<1> Make self-print of pattern 71.
<2> Draw a line perpendicular to the sub scan direction (paper transport
direction) with a square.
The point of intersection of the perpendicular line and the horizontal
line is regarded as the starting point.
<3> Measure distance A (between the self-printed line and the
perpendicular line drawn with a square) at a position of 220mm from
the starting point.
<4> Check that distance A satisfies the following specification.
A
Print
lead edge
<Specification>
Measuring
point
Print distortion Self print
adjustment
pattern 71
220mm
DM-3500 ADJUSTMENTS 9-1
Specification
= 90 0.13
Set value
changes about
0.25 degrees for 1 scale
of adjustment.

'

!"#$%&
B. Print off-center adjustment

This adjustment is performed in the following cases:
When the center of print is misaligned.
(Check with the self print pattern "1".)
When the option paper feed unit or the automatic duplex unit is
installed or replaced.
Before executing this adjustment, the following adjustments must have
been completed.
After completion of this adjustment, the following adjustment must be
performed.
1) Hold and push the [MENU] key and the [OK] key, turn on the power.
("PCU DIAG MODE ***" is displayed.)
the above keys.
3) Make a print with "1".
4) Press [MENU] key several times to set all Voids to "35".
5) Push the [MENU] key several times until T1 OFF CENTER ADJ is
displayed, and push the [OK] key.
6) Check the print and use [ ] or [ ] key to adjust the value of T1
OFF CENTER ADJ so that the off-center value is within the specified
range.
7) If the option paper feed unit or the automatic duplex unit is installed,
make an adjustment for each unit.
* When using the duplex unit, set DUPLEX to USE.
When the print line is shifted toward a from the paper center, decrease
the value.
When the print line is shifted toward b from the paper center, increase
the value.
C. Self print lead edge adjustment

When the print start position is improper.
been completed.
After completion of this adjustment, the following adjustment must be
performed.
the above keys.
4) Press [MENU] key several times to set all Voids to "35".
5) Push the [MENU] key several times until LEAD EDGE is displayed,
and push the [OK] key.
6) Check the print and use [ ] or [ ] key to adjust the value LEAD
EDGE so that the distance shown in the figure below is within the
specified range.
7) Check that the print lead edge is within the specified range.
<Specification>
Self print lead

Print start
A = 4.0mm or less
edge adjustment position A of the (Lead and tail total:
(LEAD EDGE)
output pattern 1 8.0mm or less)
Set position
Print lead edge
Measurement
Specification
reference
Standard tray
Output
self print offpattern 1
center
Center line
(T1 OFF
CENTER ADJ)
0 1.5mm
No. 2 tray self

print off-center
(T2 OFF
CENTER ADJ)
Shift of
0.1mm for
set value 1.
[Output pattern]
No. 4 tray self

print off-center
(T4 OFF
CENTER ADJ)
Manual feed
tray self print
off-center
(BPT OFF
CENTER ADJ)
0 1.5mm
Set value
Shift of
0.175mm
(35ppm) /
0.225mm
(45ppm) for
set value 1.
To increase the print lead edge, decrease the set value with [
To decrease the print lead edge, increase the set value with [
Set value
When the
option
paper feed
unit is
installed.
No. 3 tray self

print off-center
(T3 OFF
CENTER ADJ)
Specification
When the
option
automatic
duplex unit
is installed.
ADU Self print

off-center
(ADU OFF
CENTER ADJ)
] key.
] key.

(

!"#$%&
D. Void area adjustment
E. Resist quantity adjustment

When the print start position is improper.
been completed.
the above keys.
4) Push the [MENU] key several times until LEAD EDGE VOID is
displayed, and push the [OK] key.
5) Check the print and use [ ] or [ ] key to adjust the value LEAD
EDGE VOID so that the distance A shown in the figure below is
within the specified range.
6) Push the [MENU] key several times until TAIL EDGE VOID is
displayed, and push the [OK] key to make a self print.
7) Check the self print and use [ ] or [ ] key to adjust the value of
TAIL EDGE VOID so that the distance B in the figure below is within
the specified range.
8) Push the [MENU] key several times to display SIDE EDGE VOID,
and push the [OK] key to make a self print.
9) Check the self print and use [ ] or [ ] key to adjust the value of
SIDE EDGE VOID so that the total of distances C ands D in the
figure below is within the specified range.
10) Check that the lead edge is within the specified range.

When the void quantity is changed by the paper feed tray.
When paper feed skew occurs.
been completed.
the above keys.
3) Make a print with "71" from each paper feed tray.
4) Push the [MENU] key several times until PAPER BUCKLE is
displayed.
Adjust the resist quantity so that paper is transported normally.
<Factory setup>
45PPM
35PPM
<Specification>
Measuring
point
Specification
Set value
Lead edge void

Output pattern A = 4.0mm or less
adjustment
71 print void A (Total of A and B =
(LEAD EDGE VOID)
8.0mm or less)
Rear edge void
adjustment
(TAIL EDGE VOID)
Output pattern B = 4.0mm or less

71 print void B (Total of A and B =
8.0mm or less)
Shift of
0.1 mm for
set value
1.
Side edge void

Output pattern Total of C and D =
adjustment
71 print void
8.0mm or less
(SIDE EDGE VOID) C-D
To decrease the void quantity, decrease the set value with [ ] key.
To increase the void quantity, increase the set value with [ ] key.
Print lead edge
D
A
BPT
T1
T2
DESK
ADU
BPT
T1
T2
DESK
ADU
55
60
50
50
50
60
65
55
55
55

[10] DIAG
1.Diag mode
D. Diag mode list
When the scanner unit is not installed, the machine can be checked and
tested with the following diag mode.
Menu
Diag mode initial display
Note: If the scanner unit is installed, this mode does not work.
A. Entering the diag mode

With the power OFF, hold and press the [MENU] key and the [OK] key,
and at the same time turn on the power.
LCD display
PCU DIAG MODE #
Sensor check mode
SENSOR CHECK XX
LSU test
LASER SYSTEM TEST
LED/LCD test
LED/LCD TEST
High voltage test
HV TEST XXX
Operation test mode
LOAD TEST XX
Auto developer adjustment
AUTOMATIC DV ADJ.
B. Selecting diag menus
Laser output setup
LASER OUTPUT SETUP (XXX)
Press the [MENU] key to change the diag menu.

Pressing OPERATION GUIDE key returns to the previous menu.
Press the [OK] key to execute the test.
Press [ ] or [ ] key to go to the input menu.
Press the [BACK/C] key to return to the previous menu.
Fusing temperature setup
FUSER TEMP. SETTING X
Process control value setup
SLOW UP SETTING
Paper feed size setup
SIZE ADJUSTMENT X
ICU print mode setup
ICU PRINT MODE SET
Test print
TEST PRINT XX
Warm-up time display
WARM UP TIME DISPLAY
C. Canceling the diag mode
Counter display
COUNTER DISPLAY
Turn off the power to cancel the diag mode.
Counter clear
COUNTER CLEAR
Trouble cancel
TROUBLE CANCEL X
Paper feed tray size setup
XXX SIZE SETUP
Destination setup
DESTINATION SETUP
Paper feed tray paper type setup TRAY DETECT TYPE xx

CE mark setup
CE MARK SETTING
A3 count mode setup
COUNTUP MODE SETUP X
Maintenance cycle setup
MNT CYCLE SETUP
Operation-at-life-over setup
LIFE OVER SETTING
Finisher jogger adjustment
FINISHER JOGGER ADJ.
Console finisher setup
CONSOLE FIN. SET X
Trouble memory mode setup
MEMORY MODE SETTING
Last JAM code display
LAST JAM CODE DISP
System information display
SYSTEM INFORMATION X
Process control data display
PROCESS DATA DISP X
Port check
CENTRO PORT CHECK
SELECT IN signal setup
SELECT IN SIGNAL SET
DM-3500 DIAG 10-1

E. Diag mode menu transition

PCU DIAG MODE
#.##
INF
The Normal Diagnostic Test

Mode is released.
*E
#.##: ROM version
MENU
Data (LED) is blinking
OK
*PPD1, POD1,*POD2
POD3,*CSS1, PED
MENU
INF
SENSOR CHECK 00
SENSOR CHECK XX
BACK/C
XX
00...Machine
01...Multi purpose tray
02...ADU
03...Stand/MPD&2000 sheet paper tray
04...Stand/3 x 500 sheet paper tray
05...Finisher
06...Saddle stich finisher
07...Mail bin stacker
INF
*PPD1, POD1,*POD2
POD3,
MENU
OK
LASER SYSTEM TEST
INF
LASER SYSTEM TEST
BACK/C
MENU
All LEDs are ON
####################
####################
OK
LED/LCD TEST
BACK/C
or
After 30sec
650
HV TEST MC/GRID
HV TEST MC/GRID
MENU
LOAD TEST MCLUM

INF
INF
MENU
640

while LOAD TEST execution
INF
BACK/C
or
Execution
compleated
XXX:
MC/GRID(xx)...Main charger / Main Grid
THV+(x)...Transfer current
BS(xx)...DV. Bias
BS PLUS...Cleaning DV. Bias
SHV(x)...Separate high voltage
THV-...Transfer roller CL high voltage
*(x) :F(front)/B(back)
*(xx):AE...AE mode
CHR...Character mode
MIX...Character/photo mode
PHT...Photo mode
PRT...Printer mode
FAX...Fax mode
640
HV TEST MC/GRID
OK
HV TEST XXX
BACK/C
BACK/C
or
After 30sec
OK
LOAD TEST *****
INF
MENU
OK
HV TEST MC/GRID
INF
OK
LOAD TEST MCM
LOAD TEST XX
LOAD TEST 01
BACK/C
MENU
XX
00...Machine
01...Multi purpose tray
02...Manual feed tray
03...ADU
04...Stand/MPD&2000 sheet paper tray
05...Stand/3 x 500 sheet paper tray
06...Finisher
07...Saddle stich finisher
08...Mail bin stacker
INF
LOAD TEST MCPCL
MENU
LOAD TEST MCFCL
MENU
MENU
INF
INF
Value memorized
After DV
stirring
end
Data (LED) OFF
AUTOMATIC DV ADJ.
128
OK
BACK/C
AUTOMATIC DV ADJ.
128
MENU
LASER POWER SET(AE)

15
LASER POWER SET(AE)

16
OK
INF
LASER POWER SET(AE)
BACK/C
OK
MENU
INF
Value memorized
FUSER TEMP.SETTING A
205
200
OK
OK
95
SLOW UP SETTING A
90
OK
FUSER TEMP.SETTING X
X:
MENU
INF
Value memorized
SLOW UP SETTING A
XX:
PHT...Photo mode
AE...AE mode
PRT...Printer mode
CHR...Character mode
MIX...Character/photo mode FAX...Fax mode
BACK/C
OK
LASER POWER SET(XX)
SLOW UP SETTING A
BACK/C
INF
MENU
Value memorized
*A
DM-3500 DIAG 10-2
A:CONTROL TEMP.FUSER1 E:BPT TEMP.FUSER1

B:CONTROL TEMP.FUSER2 F:BPT TEMP.FUSER2
C:PREHEAT TEMP.FUSER1
D:PREHEAT TEMP.FUSER2
SLOW UP SETTING X
X:
A...slow up adjust wait time
B...Vb 1-1
C...Vb 1-2
D...Vb 1-3
E...Vb 2-1
F...Vb 2-2
G...Vb 2-3

*A
MENU
MAXIMUM SIZE
INF
SIZE ADJUSTMENT A
OK
SIZE ADJUSTMENT X
BACK/C
OK
X:
If error, ERROR LED will be ON.
A:A3 Universal cassette adjustment
MINIMUM SIZE
B:Bypass tray adjustment value setting

OK
C:Bypass ray adjustment
INF
MENU
Select B
OK
MAXIMUM SIZE
Data(LED) is blinking while TEST PRINT execution
TEST PRINT 00
BACK/C
MAXIMUM SIZE
OK
BACK/C
or
Execution
compleated
OK
ADU PAPER BUCKLE
MENU
INF
MENU
40
ADU PAPER BUCKLE
DESK PAPER BUCKLE

40
MENU
INF
MULTI SETTING
INF
MENU
99
1-99
DESK PAPER BUCKLE

99
INF
P1 SIZE
OK
001
MENU
T2 PAPER BUCKLE
INF
T1 PAPER BUCKLE
1-999
P2 SIZE
OK
01
MINIMUM SIZE
PRINT PATTERN
99
66
OK
916
MINIMUM SIZE
66
TRAY1(A4)
CASSETTE
INF
1-99
Select C
TRAY2(A3)
OK
MAXIMUM SIZE
BPT,
DUPLEX
40
66
704
1-99
MENU
99
P1 SIZE
OK
999
INF
CASSETTE
40
447
P2 SIZE
1-99
T2 PAPER BUCKLE
67
1-999
BACK/C
MULTI SETTING
PRINT PATTERN
MENU
SIZE ADJUSTMENT B
66
TRAY1,TRAY2,
NO
SIZE ADJUSTMENT C
BACK/C
DESK1,DESK2,
LCC

OK
MENU
INF
T1 PAPER BUCKLE
BPT PAPER BUCKLE
MENU
99
MENU
DUPLEX
40
BPT PAPER BUCKLE
INF
99
1-99
STD
OK
OK
MENU
OUTPUT
INF
LEAD EDGE
BIN10
ADU OFF CENTER ADJ

60
INF
STAPLE(2 POS),SADDLE,
OFFSET,PUNCH,
BIN7,BIN8
LEAD EDGE
0-99
T4 OFF CENTER ADJ.

50
MENU
INF
T4 OFF CENTER ADJ.

60
T3 OFF CENTER ADJ.

50
MENU
INF
INF
MENU
INF
MENU
MENU
MENU
INF
99
MENU
INF
35
SIDE EDGE VOID
INF
MET OFF CENTER ADJ.

50
89
0-255
01
OK
BACK/C
or
Execution
compleated
UNIT mm
ICU PRINT MODE SET
99
MENU
MENU
ICU PRINT MODE
ICU PRINT MODE
MENU
0-255
Data (LED) is blinking while

ICU PRINT MODE execution
0-99
UNIT mm
TEST PRINT XX
TEST PRINT 00
T1 OFF CENTER ADJ.

60
MET OFF CENTER ADJ.

60
0-99
0-99
MENU
INF
*B
DM-3500 DIAG 10-3
88
INF
ICU PRINT DENSITY

128
ICU PRINT DENSITY

129
0-99
0-99
T1 OFF CENTER ADJ.

50
0-100
40
INF
ICU PRINT PATTERN
ICU PRINT PATTERN
0-99
0-99
T2 OFF CENTER ADJ.

60
99
UNIT mm
TAIL EDGE VOID
SIDE EDGE VOID
OK
BACK/C
1-99
LEAD EDGE VOID
TAIL EDGE VOID
ICU PRINT MODE SET
40
0-99
T3 OFF CENTER ADJ.

50
T2 OFF CENTER ADJ.

50
MENU
LEAD EDGE VOID
STAPLE(REAR),
BIN3,BIN4,BIN5,BIN6,
MENU
STAPLE(FRONT),
50
MINIMUM SIZE
P2 SIZE
STD,JSP,FIN1,FIN2,
MAIL_TEST,,BIN1,BIN2,
INF
OK
NO/USE
OUTPUT
ADU OFF CENTER ADJ

50
MENU
P1 SIZE
USE
INF
1-99
INF
0
INF

!

*B
while warming up
WARM UP TIME
OK
1:00
BACK/C
MENU
RIGHT OUTPUT
00,000,000
MENU
TOTAL OUTPUT
00,000,000
MENU
MAINTE
INF
DEVE
INF
MENU
COUNTER DISPLAY
XXXXX COUNTER DISP
BACK/C
XXXXX:
INF
COUNTER DISPLAY:
DRUM
(TOTAL/DRUM/TONER/DEVE/MAINTE/TOTAL OUTPUT/
00,000,000
MENU
RIGHT-OUTPUT/PRINTER/OTHERS)
INF
STAPLE COUNTER DISP:

(STAPLE/PUNCH)
INF
FEED COUNTER DISP:

(TRAY1/TRAY2/TRAY3,LCC1/TRAY4,LCC2/BPT/ADU)
TONER
PROCESS COUNTER DISP:
00,000,000
MENU
(DRUM/TONER/DEVE/MAINTE/DRUM MOTOR TIME/

TONER MOTOR TIME/DV MOTOR TIME/PROCESS WAY/
INF
DESTINATION)
JAM/TBL COUNTER DISP
(JAM/TROUBLE)
00,000,000
ADU
MENU
00,000,000
MENU
00,000,000
MENU
OK
TOTAL
INF
INF
INF
MENU
TRAY1
MENU
NO
INF
ADU
BPT
OK
NO
INF
MENU
INF
YES
BACK/C
TRAY1
TRAY2
NO/YES
NO
FEED COUNTER CLEAR
XXXXX COUNTER CLEAR
YES
NO/YES
XXXXX:
NO
FEED COUNTER CLEAR:

(TRAY1/TRAY2/TRAY3,LCC1/TRAY4,
LCC2/BPT/ADU)
MENU
INF
BPT
TRAY4/LCC2
MENU
INF
YES
TRAY3/LCC1
NO/YES
NO
STAPLE COUNTER CLEAR:
TRAY2
(STAPLE/PUNCH)
YES
MNT COUNTER CLEAR:

(MAINTENANCE)
DEVE COUNTER CLEAR:
NO/YES
(DEVE)
NO
DRUM COUNTER CLEAR:

(DRUM)
TONER COUNTER CLEAR:
MENU
INF
TRAY4/LCC2
(TONER)
TRAY3/LCC1
YES
OUTPUT COUNTER CLEAR:
YES
NO/YES
(TOTAL OUTPUT/PRINTER/OTHERS)
TIMER DATA CLEAR:
(DRUM ROTATION/DEVE ROTATION)
NO/YES
JAM/TBL COUTER CLEAR:

(JAM/TROUBLE)
OK

COUNTER DATA CLEAR execution
XXXXX
Executive
compleated
YES
MENU
TROUBLE CANCEL E_TBL

YES

NO
OK
INF

X:
BACK/C
OK
Trouble canceled
Execution
compleated
MENU
INF
A4
TRAY1 SIZE SETUP

8.5X11
E_TBL:cancel troubles except for U2(engine mode)

E_U2:cancel U2 trouble (engine mode)
C_TBL:cancel trouble (controller mode)
Data (LED) is blinking while trouble cancel exection
TRAY1 SIZE SETUP
TROUBLE CANCEL X
OK
TRAY1 SIZE SETUP
XXX SIZE SETUP
BACK/C
XXX:
OK
MENU
INF
Value memorized
DESTINATION SETUP
CANADA
DESTINATION SETUP
USA
OK
DESTINATION SETUP
BACK/C
OK
INF
MENU
Value memorized
*C
DM-3500 DIAG 10-4
TRAY1/LCC

"

*C
MENU
TRAY DETECT TYPE T2

AB
TRAY DETECT TYPE T2

INCH
OK
INF
TRAY DETECT TYPE T2
TRAY DETECT TYPE XXX
BACK/C
OK
XXX:
MENU
INF
B:BPT
Value memorized
T2:TRAY2
CE MARK SETTING
CE MARK SETTING
YES
OK
NO
T3:TESK1
CE MARK SETTING
T4:DESK2
BACK/C
OK
MENU
Value memorized
A3 COUNTUP MODE A
DOUBLE
A3 COUNTUP MODE A
SINGLE
OK
INF
COUNTUP MODE SETUP A
BACK/C
X:
SINGLE / DOUBLE
OK
NO(NO COUNTUP) / YES(COUNTUP)
Value memorized
MNT CYCLE SETUP
(Blank paper countup mode)
MNT CYCLE SETUP
40K
OK
50K
MENU
A:total counter
INF
B:maintenance counter
C:deve counter
MNT CYCLE SETUP
D:blank paper counter
BACK/C
OK
DEFAULT,40K,50K,80K,100K,120K,FREE
MENU
Value memorized
LIFE OVER PRINT MODE

YES
LIFE OVER PRINT MODE

NO
OK
INF
LIFE OVER SETTING
BACK/C
OK
Value memorized

JOGGER ADJUST execution
FINISHER JOGGER ADJ

Executive
compleated
OK
ADJUST VALUE
MENU
INF
CONSOLE FIN. SET A

11
INF
OK
50
ADJUST VALUE
ADJUST POSITION
MENU
INF
MENU
BACK/C
51
A4
INF
MENU
ADJUST POSITION
LETTER
CONSOLE FIN. SET A

10
OK
CONSOLE FIN. SET A
BACK/C
OK
CONSOLE FIN. SET X

X:
MENU
INF
A:saddle binding position

B:saddle fold position
Value memorized
C:console finisher adjustment(front)
TROUBLE MEMORY MODE

ANY
TROUBLE MEMORY MODE

ONCE
OK
MEMORY MODE SETTING
E:staple position(rear)
F:staple position(front)
BACK/C
OK
Value memorized
D:console finisher adjustment(rear)
G:center adjustment(staple)
MENU
INF
H:staple pitch
I:center adjustment(punch)
LAST JAM CODE DISP

PPD1_NMF
OK
LAST JAM CODE DISP
BACK/C
MENU
INF
*D
DM-3500 DIAG 10-5
J:punch position

#

*D
MENU
FIRMWARE
INF
MENU
PUNCH UNIT
BOOT
MENU
CONSOLE FINISHER
********
INF
********
SYSTEM INFORMATION A
X:
A:ROM version
B:machine speed
MENU
C:process type
INF
********
BUILT IN FIN/MAIL
********
MENU
DESK
INF
INF
MENU
MENU
BACK/C
********
NIC
MENU
INF
INF
MENU
********
INF
OK
********
INF
MENU
DV LIFE ADJ.(DB)
MENU
ENV ADJ.(LP)
INF
INF
ENV ADJ.(PTH)
MENU
DRUM ADJ.(VG)
**
MENU
OK
**
BACK/C
INF
MENU
INF
INF
**
PROCESS DATA DISP X

X:
A:Process control data
DRUM ADJ.(LP)
**
PROCESS DATA DISP A
B:Toner control data
**
INF
ENV ADJ.(VG1)
**
MENU
MENU
INF
Select "CENTRO PORT"

Data(LED) is blinking.
CENTRO PORT CHECK
OK
CENTRO PORT CHECK
XXX CHECK
XXXX:
BACK/C
CENTROE PORT CHECK
Execution completed
NIC CHECK
HDD R/W CHECK
CENTRO PORT CHECK

OK
HDD R/W CHECK (ALL)
OK or STAGE**NG
**.1-11
MENU
INF
Select "NIC"
OK
NIC CHECK
NIC CHECK
Execution completed
BACK/C
NIC CHECK
OK
OK or NG
Select "HDD R/W"

OK
HDD R/W CHECK
HDD R/W CHECK
Execution completed
HDD R/W CHECK
BACK/C
OK
OK or NG

OFF
ON
OK
OK
BACK/C
MENU
INF
Execution completed

ON
Data(LED) is blinking while Value memorized.
*E ( Top Menu )
DM-3500 DIAG 10-6

$

F. Diag mode
Menu
PCU DIAG MODE #
Initial
value
Content
Initial screen of the diag mode
PCU DIAG MODE

#.##
*To terminate the diag mode, turn off and on the power.
*PCU ROM number is displayed in the #.
SENSOR CHECK XX
SENSOR Check mode.

Used to check the sensors of the machine and the options.
(LCD display)
LASER SYSTEM TEST

*Pressing [
] or [
] key selects the sensor group for the Sensor check mode.
*PPD1, POD1,*POD2
POD3,*CSS1, PED
*Pressing [OK] key starts the selected Sensor check.
*DATA ( LED) blinks during the processing
*Using [MENU] moves to the next sensor data.
*Pressing [BACK/C] key terminates the Sensor check Mode.
(Selectable sensor group)
00 : machine
PPD1
POD1
POD2
POD3
CSS1
PED
LUD
Paper transport sensor 1

Paper exit sensor 1
Paper exit sensor 2
Paper full sensor
Cassette detection sensor
Paper empty detection
Cassette upper limit sensor
DVCRUin
DSWL
DSWF
ADU
MPF
DSW_D
DV unit initial detection

Left door open sensor
Front door open sensor
ADU detection
BPT detection
ADU door open sensor
MCSPD
MCLUD
MCPED
MCPPD
DPFD1
TPFD1
MPT remaining quantity detection

MPT upper limit sensor
MPT paper empty sensor
MPT transport detection
KEYin
KEY1
KEY2
KEY3
KEY4
KEY5
KEY6
Key input signal

Key1
Key2
Key3
Key4
Key5
Key6
SPD1
PED2
PED1
PFD3
PFD2
Tray1 remaining quantity detection

Tray paper detection sensor 2
Tray paper detection sensor 1
01 : Multi purpose tray

MCSET
MCDRS
MCSS4
MCSS3
MCSS2
MCSS1
MPT detection
MPT side door open sensor
MPT size detection 4
02 : ADU/Operation panel
MPLD1
MPLS2
MPLS1
MPED
AINPD
APOD
APPDCP
APPD2
Length detection 1
BPT draw out sensor 2
BPT draw out sensor 1
MPT paper empty detection
ADU paper entry detection
ADU paper exit detection
ADU transport detection 1
ADU transport detection 2
03 : LCC desk (AR-D13)

DRS
TSD
LUD2
LUD1
SPD2
side door open detection sensor

Tray detection sensor
Tray2 upper limit sensor
Tray2 remaining quantity detection
When the specified sensor is active, " * "mark will appear before the sensor name.
DM-3500 DIAG 10-7
Set
range

%

Menu
SENSOR CHECK XX
Initial
value
Content
SENSOR Check mode.
Used to check the sensors of the machine and the options.
(Selectable sensor group)
04 : 3 tray desk (AR-D14)
DRS
SPD2
SPD1
CSS24
CSS23
CSS22
CSS21
LUD2
PED2
Door open detection sensor

PFD3 Paper transport sensor 3
Cassette2 remaining quantity detection CSS14 Cassette1 paper rear edge detection
sensor 4
Cassette1 remaining quantity detection CSS13 Cassette1 paper rear edge detection
sensor 3
Cassette2 paper rear edge detection
CSS12 Cassette1 paper rear edge detection
sensor 4
sensor 2
CSS11 Cassette1 paper rear edge detection
sensor 3
sensor 1
LUD1 Cassette1 upper limit sensor
sensor 2
PED1 Cassette1 paper detection sensor
sensor 1
Cassette2 upper limit sensor
PFD2 Paper transport sensor 2
Cassette2 paper detection sensor
05 : FINISHER (AR-FN6)
STHP
POD
SCID
PID
T2PD
T2DN
T2UP
JRHP
JFHP
SCID2
STHP2
STHP1
STUHP
Stapler HP detection
Tray2 exit paper detection
Staple compiler paper entry detection
Paper entry detection
Tray2 paper detection
Tray2 lower limit sensor
Jogger home position (rear)
Jogger home position (front)
Staple compiler paper entry detection 2
Staple Revolution HP detection 2
Staple Revolution HP detection 1
Staple movement home position
detection
PSHP
PPD
DSW2
DSW1
24VM
T1PF
STSP
STLS
STNC
DOPD
MMLK
SCPD
Pusher home position detection

Paper holding detection
Staple door open/close detection
Compiler jam cancel door detection
24V detection
Tray1 paper full detection
Stapler prepare detection
Staple detection
Cartridge detection
Relay unit door open detection
Main drive motor lock sensor
Staple compiler paper detection
SHPS
LE
LLLS
ULS
FE
FES
FRHPS
FHPS
FPS
SLS
BES
OBHPS
AS
RJHPS
FJHPS
ARHPS
PHPS
ES
Slide home position sensor

Lift lock sensor
Lift lower sensor
Lift upper sensor
Bookbinding clock sensor
Bookbinding paper sensor
Bookbinding roller HP sensor
Bookbinding home position sensor
Bookbinding position sensor
Paper level sensor
Tray paper sensor
Exit belt home position sensor
Alignment tray sensor
Alignment home position sensor (rear)
Alignment home position sensor (front)
Bundle roller home position sensor
Paddle home position sensor
Entry sensor
06 : CONSOLE FINISHER (AR-FN7)

PE
PSHPS
PUC
PDS
PDSS4
PDSS3
PDSS2
PDSS1
PTS
SSS
JS
FDSW
TCS
FDS
SPS
SUC
SS
STHPS
Punch motor encoder

Punch side home position
Punch connection detection
Punch dust sensor
Punch side sensor 4
Punch side sensor 3
Punch side sensor 2
Punch side sensor 1
Punch timing sensor
Stapler safety switch
Joint switch
Front door switch
Upper caver sensor
Front door sensor
Self prime sensor
Stapler connection detection
Staple sensor
Stapler home position sensor
07 : Mail bin stacker (AR-MS1)

24VM
DD1
DOPD
PPD5
PPD4
PPD3
PPD2
PPD1
PID
24V detection
Jam cancel door
Relay unit door
Relay unit paper entry detection
PFD8
PFD7
PFD6
PFD5
PFD4
PFD3
PFD2
PFD1
Tray paper exit sensor 8

When the specified sensor is active, " * "mark will appear before the sensor name.
DM-3500 DIAG 10-8
Set
range

&

Menu
Initial
value
Content
LASER SYSTEM TEST LASER System Unit test.

Used to check the operation of the laser system.
LASER SYSTEM TEST

*Pressing [OK] key turns on the polygonal mirror and the laser.
*When the polygonal mirror does not rotate and the cover is open, ERROR LED lights up.
When the HSYNC is properly detected, READY lights up.
LED/LCD TEST
LED/LCD display test.

Used to check the lighting test of the operation panel LED and LCD.
LED/LCD TEST
*Pressing [OK] key lights up the all LEDs.
*Test is terminated 30 seconds after, or can be terminated by pressing [BACK/C] key.
(LCD display)
*All LCD dots will be "on" during the operation.

HV TEST XXX
High voltage test.

Used to perform the output test from the high voltage PWB.
(LCD display)
HV TEST XXX
*Pressing [ ] or [ ] key selects the high voltage unit for the testing.
*Pressing [OK] key can change the selected High voltage value.
*Using [ ] or [ ] key changes the voltage.
*Pressing [OK] key starts the High voltage output.
*DATA ( LED) blinks during the processing.
*After 30 seconds high voltage output is terminated.
*Pressing [BACK/C] key terminates the High voltage test.
XXX:
Initial value
MC/GRID(xx):
Main charger / Grid bias test
THV+(x):
Transfer High voltage test
BS(xx):
Developer bias test /Volume
BS PLUS:
Developer bias test (cleaning mode)
SHV(x):
separate high voltage test
THV-:
645
35PPM
F : 220
B : 267
45PPM
F : 267
B : 310
485
150
35PPM
F : 120
B : 120
45PPM
F : 160
B : 160
transfer cleaning high voltage test

X
780
XX
Casset / Manual paper feed
ADU Paper feed
DM-3500 DIAG 10-9
AE
AE mode
CHR
Text mode
MIX
Text/Photo mode
PHT
Photo mode
PRT
Printer mode
FAX
Fax mode
Refer to
the text.
Set
range

Menu
LOAD TEST XX
Initial
value
Content
Load test mode.
Used to perform the operation test of the motors and clutches of the machine and the options.
(LCD display)
LOAD TEST XX
*Pressing [ ] or [ ] key selects the LOAD group for the Load Test mode.
*Press [OK] key to determine the load operation group.
*Press [MENU] key to select the load to be tested.
*Pressing [OK] key starts the selected Load Test.
*Pressing [BACK/C] key terminates the Load Test Mode.
(Selectable Loads Group)
00 : machine
HLPR
Heater power relay
DCPR
DC power relay
MM
Main motor
DM
Drum motor
DSB_FW
DSB_RV
TM
Stepping motor forward rotation

Stepping motor reverse rotation
Toner motor
CPFC
Paper feed clutch
RRC
TRC
Transport clutch
FGS_FIN
Finisher gate solenoid
TRC_DSK
DESK Transport clutch
LUM
TRAY1 Lift up motor
HL1
Heater lamp (lower)
HL2
Heater lamp (upper)
BS_PLUS
Developing bias voltage

(cleaning mode)
(FAX mode)
(printer mode)
BS_FAX
BS_PRT
BS_PHT

(photo mode)
BS_MIX
(character/photo mode)
BS_CHR
(character mode)
BS_AE
(auto mode)
FMHi
Fun motor (high speed)
FMLo
Fun motor (low speed)
PSPS
Separation pawl operation
solenoid
VG_FAX
Main charger grid voltage
(FAX mode)
VG_PRT
(printer mode)
VG_PHT
(photo mode)
VG_MIX
(character/photo mode)
VG_CHR
(character mode)
VG_AE
(auto mode)
THV+_BACK Transfer charger output voltage
(back mode)
THV+FRONT Transfer charger output voltage
(front mode)
THVTransfer roller output voltage
(DC)
SHV_BACK Transfer roller output voltage
(AC) (back mode)
SHV_FRONT Transfer roller output voltage
(AC) (front mode)
01 : Multi purpose tray

MCM
MCPCL
MP drive motor
MP tray paper feed clutch
MCFCL
MCLUM
MP tray transport clutch

MP tray lift up motor
Manual paper solenoid

Manual paper clutch
MSS
Manual paper entry gate solenoid
ADU motor 1
ADU motor 2
DGS
ADU entry gate solenoid
02 : Manual feed tray

MPFS
MPFC
03 : ADU
ADMEN1
ADMEN2
DM-3500 DIAG 10-10
Set
range

Menu
LOAD TEST XX
Initial
value
Content
Load test mode.
Used to perform the operation test of the motors and clutches of the machine and the options.
(Selectable Loads Grope)
04 : LCC desk (AR-D13)
TLUM2
TLUM1
L_MCLM
TPFCL
LCC lift up motor 2

LCC lift up motor 1
LCC multi lift up motor
LCC transport clutch
TPCL2
TPCL1
L_MCPCL
TMM
LCC paper feed clutch 2

LCC paper feed clutch 1
LCC multi paper feed clutch
LCC transport motor
DPCL2
DPCL1
D_MPCL
DMM
DESK paper feed clutch 2

DESK paper feed clutch 1
DESK multi paper feed clutch
DESK transport motor
STUM
MM
EVM
STM
JRM
JFM
PSM
Staple movement motor

Main drive motor
Elevator motor
Staple motor
Jogger motor (rear)
Jogger motor (front)
Pusher motor
FRJM
FFJM
FAM
FPM
FFM
Alignment motor (rear)

Alignment motor (front)
Bundle exit motor
Paddle motor
Transport motor
MGSOL4
MGSOL5
MGSOL6
MGSOL7
Gate solenoid 4
Gate solenoid 5
Gate solenoid 6
Gate solenoid 7
05 : 3 tray desk (AR-D14)

DLUM2
DLUM1
D_MCLM
DPFCL
DESK lift up motor 2

DESK lift up motor 1
DESK multi lift up motor
DESK transport clutch
06 : FINISHER (AR-FN6)
T2S
T2OM
SPS
SCRS
PPS
SCGS
STTM
TRAY2 solenoid
Paper exit motor
Stopper solenoid
Roller pressure Release solenoid
Rear edge holding solenoid
Compiler gate solenoid
Staple revolution motor
07 : CONSOLE FINISHER (AR-FN7)

FFC
FPSM
FPNM
FLM
FFSM
FSM
Fold clutch
Punch side motor
Punch motor
Shift motor
Stapler motor
Slide motor
08 : Mail bin stacker (AR-MS1)

MMM
MGSOL1
MGSOL2
MGSOL3
AUTOMATIC DV ADJ.
Main drive motor

Gate solenoid 1
Gate solenoid 2
Gate solenoid 3
Automatic DV adjustment.
Note: Before execution of this mode, be sure to clear the developing counter and the developing motor
rpm.
Used to perform the auto developer adjustment.
(LCD display)
AUTOMATIC DV ADJ.
118
*Pressing [OK] key starts the automatic DV adjustment.
*Toner control sensor value is displayed in the LCD during the operation.
*When adjustment error occurred, ERROR LED lights up.
*Adjustment value is memorized after 2 minutes DV stirring.
*Pressing [BACK/C] key terminates the adjustment mode.
DM-3500 DIAG 10-11
Set
range

Menu
LASER OUTPUT
SETUP (XXX)
Initial
value
Content
Laser output setup.
Used to set the laser output value.
Note: Do not change the factory setup on the laser output.
(LCD display)
LASER POWER SET(XX)

*Pressing [ ] or [ ] key selects the LASER OUTPUT SETUP mode.
*Pressing [OK] key starts the laser output setup.
*Using [ ] or [ ] key changes the value.
*Pressing [OK]key memorize the value.
*Pressing [BACK/C] key terminates the setting.
XX
FUSER control
temperature setting X
Refer to
the text.
35PPM
45PPM
AE
AE mode
80
104
CHR
Text mode
80
104
MIX
Text/Photo mode
80
104
PHT
Photo mode
80
104
PRT
Printer mode
80
104
FAX
Fax mode
80
104
Fuser control Temperature setting.

Used to set the fusing temperature.
(LCD display)
FUSER TEMP.SETTING X
*Using [ ] or [ ] key select the thermistor.
*Pressing [OK] key starts the setting.
*Pressing [OK] key memorize the value.
X:
SLOW UP SETTING
Refer to
the text.
Initial value
A:
control temperature FUSER 1
B:
control temperature FUSER 2
190
190
C:
preheat temperature FUSER 1
150
D:
preheat temperature FUSER 2
150
E:
Bypass tray control temperature FUSER 1
200
F:
Bypass tray control temperature FUSER 2
200
Process control value setting.

Used to set the process control value.
SLOW UP SETTING X
*Using [ ] or [ ] key select the process control value.
*Pressing [OK] key starts the setting.
*Pressing [OK] key memorize the value.
X:
Refer to
the text.
Initial value
A:
slow up adjust wait time
90
B:
Vb1-1
50
C:
Vb1-2
50
D:
Vb1-3
50
E:
Vb2-1
15
F:
Vb2-2
15
G:
Vb2-3
15
DM-3500 DIAG 10-12
Set
range

Menu
SIZE adjstment X
Initial
value
Content
SIZE adjustment .
Used to perform the size detection adjustment of the optional universal tray and the manual feed tray.
(LCD display)
SIZE ADJUSTMENT X
*Using [ ] or [ ] key select the tray.
Pressing [OK] key enter the adjustment mode.
(Selectable modes)
X:
A:
Multi purpose tray adjustment
B:
Bypass tray setting
C:
Bypass tray adjustment
<select A>
1. Widen the guide to the MAXIMUM position.
*Pressing [OK] key starts the adjustment.
2.Narrow the guide to the MINIMUM position.
<select B>
Refer to
the text.
*Pressing [OK] key displays the adjustment value.
Max : 66
*Using [
P1 : 447
] and [
] keys changes the value.
*Pressing [OK] key set the changes of the value, and moves to the next mode.
P2 : 704
MIN : 916
<select C>
1. Widen the guide to the MAXIMUM position.
2.Guide to the P1 paper guide position.
3.Guide to the P2 paper guide position.
4.Narrow the guide to the MINIMUM position.
ICU PRINT MODE SET ICU print mode setting.
Used to set the print patterns which are to be used in TEST PRINT. The set patterns can be printed
with "Print Pattern "99".
(LCD display)
ICU PRINT MODE SET

*Press [OK] key to start the setup mode.
*Press [MENU] key to shift to the next item.
*Pressing [MENU] moves to the next item
*Using [ ] and [ ] keys changes the mode.
*Pressing [BACK/C] key releases the print mode set.
*Pressing [OK] key starts the print mode set.
*DATA ( LED) blinks during the print mode set execution.
Initial value
ICU PRINT PATTERN : Test print pattern (0~99)
87
ICU PRINT DENSITY : Print density (0~255)
128
ICU PRINT MODE : Mode setting (0~255)
0
1 : Toner save ON
1 : Smoothing ON
1 : Harf tone ON
Reserve
DM-3500 DIAG 10-13
X
0
1
2
4
Mode
ALL OFF
Toner save ON
Smoothing ON
Harf tone ON
Set
range

!

Menu
TEST PRINT XX
Initial
value
Content
Printing Test
Used to perform self-printing under the set conditions, and to adjust and check the engine set value.
TEST PRINT 00
*Pressing [ ] or [ ] key selects the mode.
XX(select the number changed to decimal.)
0
1 : No Jam detection
1 : No Fuser Control
1 : No warm up cycle
1 : No Developer detection
1 : Aging mode
Aging mode:
Set value
XX
Set value
XX
Mode
Mode
16
Aging mode
17
Aging mode + No jam detection
No jam detection
No fusing control
18
Aging mode + No fusing control
No fusing control + No jam detection
19
Aging mode + No fusing control

+ No jam detection
No warm-up cycle
20
Aging mode + No warm-up cycle
No warm-up cycle + No jam detection
21
Aging mode
+ No warm-up cycle No jam
detection
No warm-up cycle + No fusing control
22

+ No fusing detection
No warm-up cycle + No fusing control

+ No jam detection
23

+ No fusing detection
+ No jam detection
No DV detection
24
Aging mode + No DV detection
No DV detection + No jam detection
25

+ No jam detection
10
No DV detection + No fusing control
26

+ No fusing control
11
No DV detection + No fusing control

+ No jam detection
27

+ No fusing control
+ No jam detection
12
No DV detection + No warm-up cycle
28

+ No warm-up cycle
13

+ No jam detection
29

+ No warm-up cycle
+ No jam detection
14

+ No fusing control
30

+ No warm-up cycle
+ No fusing control
15

+ No fusing control + No jam detection
31

+ No warm-up cycle
+ No fusing control
+ No jam detection
example: If you need "Aging mode" only, select "16".

If you need "Aging mode" and "No jam detection", select "17".
*Pressing [OK] key displays the setting menu for printing test.
*Pressing [MENU] moves to the next item
*Using [ ] and [ ] keys changes the mode.
*Pressing [BACK/C] key releases the printing menu mode.
*Pressing [OK] key starts the printing test.
*DATA ( LED) blinks during the TEST PRINT execution.
DM-3500 DIAG 10-14
Set
range

"

Menu
TEST PRINT XX
Initial
value
Content
Printing Test
Used to perform self-printing under the set conditions, and to adjust and check the engine set value.
Selection Menu:
LCD display
Content
Set value
MULTI SETTING Continuous print

quantity setup
Initial
value
001 - 999
PRINT PATTERN Test print pattern
1 - 99 (94 - 97 for production only)

1 : Off center pattern
40 : White copy
64 : All Black copy
70 : Scale pattern
71 : Grid pattern
75 : ID: BG pattern
87 : Test image pattern
98 : List of the setup values
99 : Patterns set in ICU Print Mode set.
CASSETTE
Cassette selection
DUPLEX
Duplex setup
OUTPUT
Paper exit,
finishing
method setup
BPT: Manual paper feed tray

TRAY1: No. 1 tray (STD)
TRAY2: No. 2 tray
DESK1: No. 3 tray

DESK2: No. 4 tray
LCC: LCC tray
NO/USE
STD: Standard paper exit tray
JSP:
FIN1: Finisher Top
FIN2: Finisher Second
STAPLE (F): Staple front
STAPLE (R): Staple rear
STAPLE (2POS): Staple
2 positions
NO
SADLE: Saddle
OFFSET: Offset
PUNCH: Punch
MAIL_TEST
BIN1: No. 1
~
bin-BIN8: No.8 bin
STD
LEAD EDGE
Lead edge
0 - 99 (mm)
LEAD EDGE
VOID
Lead edge void

setup
0 - 99 (mm)
TAIL EDGE
VOID
Rear edge void setup
0 - 99 (mm)
SIDE EDGE
VOID
Side edge void setup
0 - 99 (mm)
T1 PAPER
BUCKLE
Tray 1
resist quantity setup
0 - 99
35PPM:65
45PPM:60
T2 PAPER
BUCKLE
Tray 2
0 - 99
35PPM:55
45PPM:50
DESK PAPER
BUCKLE
Desk
0 - 99
35PPM:55
45PPM:50
BPT PAPER
BUCKLE
Manual feed resist

quantity adjustment
0 - 99
35PPM:60
45PPM:55
ADU PAPER
BUCKLE
Auto duplex resist

quantity setup
0 - 99
35PPM:55
45PPM:50
BPT OFF
CENTER ADJ
Manual feed tray

off-center adjustment
0 - 99
T1 OFF
CENTER ADJ
Tray 1
of-center adjustment
0 - 99
T2 OFF
CENTER ADJ
A3 universal tray
0 - 99
T3 OFF
CENTER ADJ
Desk 1 tray/LCC1
0 - 99
T4 OFF
CENTER ADJ
Desk 2 tray/LCC2
0 - 99
ADU OFF
CENTER ADJ
Duplex off-center
adjustment value
setup
0 - 99
DM-3500 DIAG 10-15
50
35
35
35
50
Refer to
the text.
Set
range

#

Menu
WARM UP TIME
DISPLAY
Initial
value
Content
Warm up time display mode.
Used to display the warm-up time.
(LCD display)

*Pressing [OK] key enter the Warm up time display mode.
*Pressing [BACK/C] key terminates the Warm up time display mode.
COUNTER DATA
DISPLAY
Counter data display.

Used to display each counter value.
(LCD display)
COUNTER DISPLAY
*Pressing the [ ] or [ ] key selects the counter group for the counter display mode.
*Pressing [OK] key displays the counter value.
*Using [MENU] moves to the next item.
*Pressing [BACK/C] key terminates the Counter Display Mode.
COUNTER DISP XXXX::
COUNTER DISP.
PROCESS COUNTER DISP.
TOTAL
Total print quantity
DRUM
DRUM
Drum counter
TONER
Drum counter
Toner counter
TONER
Toner counter
DEVE
Developing counter
DEVE
Developing counter
MAINTE
Maintenance counter
MAINTE
Maintenance counter
DRUM MOTOR TIME
Drum motor drive time
TOTAL OUTPUT Copy counter

(Effective paper counter)
TONER MOTOR TIME Toner supply time
RIGHT-OUTPUT Right paper exit counter
DV MOTOR TIME
Developing motor drive

time
PRINTER
Printer counter
PROCESS WAY
Process system
OTHERS
Others
SRU3 : BTA-A
STAPLE COUTNER DISP.
B SRU3 : BTA-B
STAPLE
Staple counter
C SRU3 : BTA-B
PUNCH
Punch counter
D SRU3 : BTA-B
FEED COUNTER DISP.
SRU3 : BTA-B
TRAY1
Paper feed tray 1 counter
SRU3 : BTA-B
TRAY2
G SRU3 : BTA-B
LCC1/TRAY3
H SRU3 : BTA-B
LCC2/TRAY4
LCC2
or paper feed tray 4 counter
SRU3 : BTA-B
SRU3 : BTA-B
BPT
Manual paper feed counter
ADJ
Duplex counter
K SRU3 : BTA-B
DESTINATION
Destination
1
SRU-OTHER
SRU-JAPAN
CRU
JAM/TBL COUNTER DISP

JAM
Jam counter
TROUBLE
Trouble counter
DM-3500 DIAG 10-16
Set
range

$

Menu
COUNTER DATA
CLEAR
Initial
value
Content
Counter data clear.
Used to clear each counter value.
(LCD display)
XXXXX COUNTER CLEAR

*Pressing the [ ] or [ ] key selects the counter group for the counter clear mode.
*Pressing [OK] key displays the counter clear group.
*Using [MENU] moves to the next mode
*Pressing the [ ] or [ ] keys changes the YES or NO.
*Pressing [OK] key starts the counter data clear mode.
*Pressing [BACK/C] key terminates the counter data clear mode.
COUNTER CLEAR:
FEED COUNTER CLEAR
DEVE COUNTER CLEAR
TRAY1
DEVE
TRAY2
DRUM COUNTER CLEAR
LCC1/TRAY3
DRUM
LCC1/TRAY4
LCC1 or paper ray tray 4 counter
TONER COUNTER CLEAR
BPT
Manual paper feed counter
TONER
ADU
Duplex counter
OUTPUT COUNTER CLEAR
STAPLE COUNTER CLEAR
Developing counter
Drum counter
Toner counter
TOTAL OUTPUT
Copy counter
(Effective paper counter)
STAPLE
Staple counter
PRINTER
Printer counter
PUNCH
Punch counter
OTHERS
Others
MNT COUNTER CLEAR
TIMER DATA CLEAR
MENTENANCE Maintenance counter
DRUM ROTATION
Drum motor RPM
DEVE ROTATION
Developing motor RPM
JAM/TBL COUNTER CL
TROUBLE CANCEL X
JAM
Jam counter
TROUBLE
Trouble counter
Trouble cancel.
Used to cancel a trouble code.
(LCD display)
TROUBLE CANCEL X
*Pressing the [ ] or [ ] key selects the trouble cancel mode.
*Pressing [OK] key start the trouble cancel mode.
*Using [ ] and [ ] keys changes the YES or NO.
*Pressing [OK] key starts the trouble cancel mode.
*Pressing [BACK/C] key terminates the trouble cancel mode.
X:
E-TBL
E-U2
C-TBL
Cancel troubles except for U2 in the engine mode.

Cancel U2 trouble in the engine mode.
Cancel trouble in the contoroller.
DM-3500 DIAG 10-17
Set
range

%

Menu
XXX SIZE SETUP
Content
Tray size setting.
Used to set the paper size on No. 1 paper feed tray and the LCC tray.
(LCD display)
XXX SIZE SETUP
Initial
value
inch
8.5"x11"
Set
range
Tray1
A4
B5
8.5"x11"
*Pressing the [ ] or [ ] key select the tray.

*Pressing [OK] key displays the tray size.
*Using [ ] and [ ] keys changes the tray size.
*Pressing [OK] key set the change of the tray size.
AB
LCC
A4
A4
8.5"x11"
XXX:
TRAY1
LCC
TRAY1
LCC
DESTINATION SETUP Destination setup.

Used to perform the destination setup.
(LCD display)
DESTINATION SETUP
*Pressing the [ ] or [ ] key select the destination.
*Pressing [OK] key displays the destination.
*Using [ ] and [ ] keys changes the destination.
*Pressing [OK] key set the change of the destination.
TRAY DETECT
TYPE xx
Tray detect type setting.

Used to select between the AB series and the inch series for size detection of each paper feed tray.
(LCD display)
AB
INCH
TRAY DETECT TYPE XXX

*Pressing the [ ] or [ ] key select the tray.
*Pressing [OK] key displays the destination.
*Using [ ] and [ ] keys changes the destination.
*Pressing [OK] key set the change of the destination.
XX:
CE MARK SETTING
B:
BPT
T2:
Multi purpose tray
T3:
Desk tray1
T4:
Desk tray2
CE mark setting.
Used to set the operation mode conforming to the CE mark.
(LCD display)
CE MARK SETTING
*Pressing [OK] key start the setting.
*Pressing [OK] key memorize the CE mark mode.
DM-3500 DIAG 10-18
Yes
(Europe)
No
(Others)
YES
NO

&

Menu
COUNTUP MODE
SETUP
Initial
value
Content
countup mode setup.
1.Used to set the count-up mode of A3 (11 x 17) paper.
2.Used to set whether to perform count-up of blank paper.
(LCD display)
A~C
Double
MNT CYCLE SETUP
total counter A3(11X17) countup mode.
B:
mainte counter A3(11X17) countup mode.
C:
deve counter A3(11X17) countup mode.
D:
blank paper countup mode.
SINGLE
No
(Japan,
AUS)
Yes
(Others)
X:
A:
A~C
DOUBLE

*Pressing the [ ] or [ ] key select the counter mode.
*Using [ ] and [ ] keys changes the countup number.
*Pressing [OK] key memorize the countup number.
Set
range
NO
(NOCOUNT
UP)
YES
(COUNT
UP)
Maintenance cycle setup.

Used to set the maintenance cycle.
DEFAULT
Caution : This function is not include.
40K
50K
(LCD display)
MNT CYCLE SETUP
80K
Default
100K
120K
FREE
*Pressing [OK] key displays the maintenance cycle.

*Using [ ] and [ ] keys changes the maintenance cycle.
*Pressing [OK] key set the change of the maintenance cycle.
LIFE OVER SETTING
Life over setting.

Used to set whether to stop printing when the developer life is over.
(LCD display)
YES
NO
LIFE OVER SETTING

Yes
*Pressing [OK] key memorize the life over mode.
FINISHER JOGGER
ADJ.
Finisher jogger adjustment.

Used to adjust the finisher (AR-FN6/FN7) jogger.
For details, refer to each Service Manual of the AR-FN6/FN7.
(LCD display)

50
*Press [OK] key to display the finisher jogger adjustment value.
*Press [MENU] key to display the adjustment value.
*Press [ ] or [ ] key to change the value.
*Pressing [OK] key starts the finisher jogger adjustment.
*Pressing [BACK/C] key terminates the finisher jogger adjustment.
DM-3500 DIAG 10-19

Menu
Initial
value
Content
Set
range
CONSOLE FIN. SET X Console finisher setting.

Used to perform the adjustments of the console finisher (AR-FN7).
For details, refer to the Service Manual of the AR-FN7.
(LCD display)
CONSOLE FIN. SET X

*Pressing the [ ] or [ ] key select the console finisher mode.
*Using [ ] and [ ] keys changes the value.
*Pressing [OK] key memorize thevalue.
X:
TROUBLE MEM.
MODE SET
Initial value
A:
saddle binding position
200
B:
saddle fold position
200
C:
console finisher adjustment (front)
10
D:
console finisher adjustment (rear)
10
E:
staple position (rear)
100
F:
staple position (front)
100
G:
center adjustment (staple)
100
H:
staple pitch
50
I:
center adjustment (punch)
50
J:
punch position
50
Refer to
the text.
Trouble memory mode setting.

Used to set the storing method of data into memory in case of a trouble.
(LCD display)
ONCE
ANY
MEMORY MODE SETTING

*Using [ ] and [ ] keys changes the value.
*Pressing [OK] key memorize thevalue.
Set value
ONCE
ANY
Once
Operation
The same trouble as the previous one is not stored.
Any trouble is stored unconditionally.
LAST JAM CODE DISP Last jam code display.

Used to display the final jam history.
(LCD display)
LAST JAM CODE DISP

*Pressing [OK] key enter the last jam code display mode.
*Pressing [BACK/C] key terminates the last jam code display mode.
NONE
NONE
TRAY2
MPFD_ST2
MPFD_SD1
No jam. Also used when canceling MPFD_ND1 MPFD not-reaching jam

a jam.
(Desk tray 1 paper)
No jam. Also used when canceling MPFD_ND2 MPFD not-reaching jam
a jam.
(Desk tray 2 paper)
Tray 2 paper feed jam
MPFD_NTD MPFD not-reaching jam
(MPFD not-reaching)
(Tandem desk tray paper)
MPFD remaining jam
(Machine tray 2 paper)
MPFD remaining jam
(Desk tray 1 paper)
MPFD_SD2
MPFD_STD
DM-3500 DIAG 10-20
MPFD remaining jam

(Desk tray 2 paper)
MPFD remaining ham
(Tandem desk paper)

Menu
Initial
value
Content

PPD1_NMF
TRAY1
PPD1_NT2
PPD1_ND1
PPD1_SMF
PPD1_ST1
PPD1_ST2
PPD1_SD1
PPD1_PRI
PPD1 not-reaching jam

(Manual feed tray paper)
Tray 1 paper feed jam
(PPD1 not-reaching)
(Desk tray 1 paper)
PPD1 remaining jam
(Manual feed tray paper)
PPD1 remaining jam
PPD1 remaining jam
PPD1 remaining jam
(Desk tray 1 paper)
PPD1_ND2
PPD1_NTD
PPD1_NAD
PPD1_SD2
PPD1_STD
PPD1_SAD
POD1_N
PPD1 jam
POD2_N
(Image ready complete is not sent
from the ICU.)
POD1 not-reaching jam
POD2_SR
POD1_S
POD1 remaining jam
AINPD_N
ADU paper entry sensor notAPPD1_S

reaching jam
ADU paper entry sensor remaining APPD2_N
jam
AINPD_S
APOD_N
APOD_S
APPD1_N
POD2_SL
ADU paper exit sensor notreaching jam

ADU paper exit sensor remaining
jam
ADU transport sensor 1
not-reaching jam
DESK2
APPD2_S
BPT
APPD2
_SMF

(Desk tray 2 paper)
(Tandem desk paper)
(ADU re-feed paper)
PPD1 remaining jam

(Desk tray 2 paper)
PPD1 remaining jam
(Tandem desk paper)
PPD1 remaining jam
(ADU re-feed paper)
POD2 not-reaching jam
POD2 remaining jam

(When discharging paper to the
right side of the machine.)
POD2 remaining jam
(When discharging paper to the left
side of the machine.)
ADU transport sensor 1 remaining
ADU transport sensor 2
not-reaching jam
(During ADU transport)
jam (During ADU transport)
Manual feed tray paper feed jam
(APPD2 not-reaching)
jam (Manual paper feed tray paper)
Desk tray 2 paper feed jam

(DPFD3 not-reaching)
DPFD3_SD2 DPFD3 remaining jam
(Desk tray 2 paper)
DESK1
Desk tray 1 paper feed jam
(DPFD2 not-reaching)
DPFD2_ND2 DPFD2 not-reaching jam

(Desk tray 2 paper)
(Desk tray 1 paper)
(Desk tray 2 paper)
TTRAY2
TPFD2
_NTD2
TPFD2
_STD1
TPFD2
_STD2
TPFD3
_STD2
TTRAY1
FPID_N
FPID_S
FSCID_N
FSCID_S
FSCID2_N
FSCID2_S
Tandem tray 2 paper feed jam

(TPFD3 not-reaching)
TPFD3 remaining jam
(Tandem tray 2 paper)
Tandem tray 1 paper feed jam
(TPFD2 not-reaching)
Build-in finisher PID not-reaching FPPD_S

jam
Build-in finisher PID remaining jam FSCPD_N
Build-in finisher SCID not-reaching FSCPD_S
jam
Build-in finisher SCID remaining
FPOD_N
jam
Build-in finisher SCID2
FPOD_S
not-reaching jam
Build-in finisher SCID2 remaining
jam
DM-3500 DIAG 10-21
TPFD2 not-reaching jam

TPFD2 remaining jam
TPFD2 remaining jam
Build-in finisher PPD remaining
jam
Build-in finisher SCPD
not-reaching jam
Build-in finisher SCPD remaining
jam
Build-in finisher POD not-reaching
jam
Build-in finisher POD remaining
jam
Set
range

Menu
Initial
value
Content

FES_N
Console finisher entry port sensor FSTPL

(FES) not-reaching jam
FES_S
Console finisher entry port sensor FPNCH

(FES) remaining jam
FFPS_N
Console finisher saddle notFDOP

reaching jam
(The saddle does not reach the
folding position sensor (FFPS).)
Console finisher saddle remaining
jam
(The folding position sensor
(FFPS) does not turn off.)
FFPS_S
PID_N
PID_S
MPPD1_N
MPPD1_S
MPPD2_N
MPPD2_S
SYSTEM
INFORMATION X
Mail box PID not-reaching jam

Mail box PID remaining jam
Mail box MPPD1 not-reaching jam
Mail box MPPD1 remaining jam
MPPD3_N
MPPD3_S
MPPD4_N
MPPD4_S
MPPD5_N
MPPD5_S
Console finisher staple jam

(The stapler does not end
clinching.)
Console finisher punch jam
(The puncher does not end
punching.)
Console finisher door open jam
(The front door/joint/upper cover is
opened during paper passing or
after process.)

System information dispaly.

Use to display the machine information.
(LCD display)
*Pressing the [ ] or [ ] key selects the group.
*Pressing [OK] key displays the system information.
*Using [MENU] moves to the next item.
*Pressing [BACK/C] key terminates the system information
Mode group is:
X:
A:
ROM version
B:
machine speed
45PPM
C:
process type
SRU (Others)
35PPM
SRU (Japan)
CRU
DM-3500 DIAG 10-22
Set
range

Menu
PROCESS DATA
DISPLAY
Content
Initial
value
Set
range
Process control data display.

(LCD display)
PROCESS DATA DISP

*Pressing the [ ] or [ ] key selects the group.
*Pressing [OK] key displays the process control data.
*Using [MENU] moves to the next item
*Pressing [BACK/C] key terminates the process control data display mode.
group is:
X:
XXX CHECK.
A:
process control data
B:
toner control data
Controller port check.

Used to check the interface port (Centro/NICS) of the controller PWB.
(LCD display)
CENTRO PORT CHECK
NIC CHECK
*Pressing the [ ] or [ ] key selects the port check mode.

*Pressing [OK] key start the port check.
*Pressing [BACK/C] key terminates the the port check mode.
SELECT IN SIGNAL
SET
CENTRO PORT CHECK
CENTRO PORT CHECK
NIC CHECK
NIC CHECK (network interface card check)
HDD R/W CHECK
HDD operation check (read/write) (Partial check)
HDD R/W CHECK (ALL)
HDD operation check (read/write) (All area check)
Select in signal setting.

Used to set ON/OFF of the select IN signal of the parallel interface.
(LCD display)

*Pressing [OK] key start the select in signal setting mode.
*Using the [ ] and [ ] keys changes the ON or OFF.
*Pressing [OK] key starts the select in signal setting.
*Pressing [BACK/C] key terminates the select in signal setting mode.
DM-3500 DIAG 10-23
ON
ON
OFF

!"#$
[11] TROUBLE CODES
Trouble
codes
1.Trouble codes list
F1
Trouble
codes
Contents
Remark
C1 00 MC trouble
PCU
E7 02 Laser trouble
03 HDD trouble
F1
F1
Trouble
detection
Contents
Controller
06 Decode error trouble
Controller
50 LSU connection trouble
PCU
00 Finisher communication trouble With Finisher

installed
PCU
08 Finisher staple shift motor

trouble
With Finisher
installed
PCU
10 Finisher stapler motor trouble
With Finisher
installed
PCU
11 Finisher bundle exit motor

trouble
With Finisher
installed
PCU
15 Finisher lift motor trouble
With Finisher
installed
PCU
19 Finisher alignment motor

trouble FRONT
With Finisher
installed
PCU
20 Finisher alignment motor

trouble
With Finisher
installed
PCU
80 Finisher 24V power supply

trouble
With Finisher
installed
PCU
87 Finisher staple rotation motor

trouble
With Finisher
installed
00 Mail bin stacker communication With Mail bin

PCU
trouble
stacker installed
02 mail bin stacker main drive
motor trouble
With Mail bin

PCU
stacker installed
12 Mail bin stacker gate trouble
With Mail bin

PCU
stacker installed
80 Mail bin stacker 24V power

supply trouble
With Mail bin

PCU
stacker installed
F2
F3
Trouble
detection
03 Console finisher paddle motor

trouble
With Console
Finisher
installed
PCU
06 Console finisher slide motor

trouble
With Console
Finisher
installed
PCU
10 Console finisher stapler motor

trouble
With Console
Finisher
installed
PCU
11 Console finisher bundle exit

motor trouble
With Console
Finisher
installed
PCU
15 Console finisher lift motor

trouble
With Console
Finisher
installed
PCU
19 Console finisher alignment

motor trouble FRONT
With Console
Finisher
installed
PCU
20 Console finisher alignment

motor trouble
With Console
Finisher
installed
PCU
30 Console finisher
communication trouble
With Console
Finisher
installed
PCU
31 Console finisher fold sensor

trouble
With Console
Finisher
installed
PCU
32 Console finisher punch unit

With Console
Finisher
installed
PCU
33 Console finisher punch side

register motor trouble
With Console
Finisher
installed
PCU
34 Console finisher punch motor

trouble
With Console
Finisher
installed
PCU
35 Console finisher punch side

register sensor trouble
With Console
Finisher
installed
PCU
36 Console finisher punch timing

sensor trouble
With Console
Finisher
installed
PCU
37 Console finisher backup RAM

trouble
With Console
Finisher
installed
PCU
38 Console finisher punch backup With Console

RAM trouble
Finisher
installed
PCU
81 Console finisher transport

motor trouble
PCU
PCU
With HDD
installed
Remark
With Console
Finisher
installed
00 Toner concentration sensor

open
PCU
02 Toner supply abnormality
PCU
04 Improper cartridge
(Destination error, life cycle
error)
PCU
05 CRUM error
PCU
39 Process thermistor breakdown
PCU
12 Tray 1 lift-p trouble
PCU
22 Tray 2 lift-up trouble

(Multi-purpose tray)
Multi-purpose
tray
PCU
H2 00 Thermistor open (HL1)
PCU
01 Thermistor open (HL2)
PCU
DM-3500 TROUBLE CODES 11-1

Trouble
codes
%

Contents

Remark
H3 00 Heat roller high temperature

detection (HL1)
!"#$
Trouble
detection
PCU
01 Heat roller high temperature

detection (HL2)
PCU
01 Heat roller low temperature

detection (HL2)
PCU
H5 01 5-time continuous POD1

not-reaching JAM detection
PCU
L4
01 main motor lock detection
PCU
02 Drum motor lock detection
PCU
10 Polygon motor lock detection
PCU
L8
01 No full-wave signal
PCU
02 Full-wave signal width

abnormality
PCU
U6 00 Desk/LCC communication
trouble
01 Desk/LCC1CS lift-up trouble
(Multi-purpose tray)
With Paper feed PCU

desk installed
02 Desk2 CS lift-up trouble/LCC1

lift-up trouble
With Paper feed PCU

desk installed
03 Desk3 CS lift-up trouble/LCC2

lift-up trouble
With Paper feed PCU

desk installed
10 Desk/LCC transport motor

trouble
With Paper feed PCU

desk installed
Only during
DIAG
PCU
EU Auto developer adjustment

trouble (Under-toner)
Only during
DIAG
PCU
02 Centro port check error
Controller
03 NIC port check error
Controller
U1 01 Battery abnormality
U2 00 EEPROM read/write error
(Controller)
11 Counter check sum error
(Controller EEPROM)
Controller
12 Adjustment value check sum

error (Controller EEPROM)
Controller
90 PCU section EEPROM read/

write error
PCU
91 PCU section memory sum

check error
PCU
PF
-- RIC copy inhibit command

reception
Controller
-- Door open (CH ON)
PCU
--
00 No developer cartridge
PCU
01 No toner cartridge
PCU
-- Auditor not ready
Controller
-- Personal counter not installed
Controller
Content
MC trouble
Detail
Main charger output abnormality

(Output open)
Trouble signal is outputted from the high
voltage transformer.
Cause
The main charger is not installed properly.

The main charger is not assembled properly.
Disconnection of connector of high voltage
transformer.
High voltage harness disconnection or
breakage.
Check and Use the diag mode or DIAG to check the

remedy
main charger output.
Check for disconnection of the main charger.
Replace the high voltage unit.
E7
02
Controller
Controller
PC
00
With FAX board Controller

installed
U7 00 PC/MODEM communication
error
CH
C1
With Paper feed PCU

desk installed
EE EL Auto developer adjustment

trouble (Over-toner)
F9
MAIN SUB
PCU
H4 00 Heat roller low temperature

detection (HL1)
L6
2.Details of trouble codes
Content
Laser trouble
Detail
BD signal from LSU is kept OFF, or ON.
Cause
The connector of LSU or the harness in LSU

is disconnected or broken.
The polygon motor does not rotate normally.
The laser home position sensor in LSU is
shifted.
The proper voltage is not supplied to the
power line for laser.
Laser emitting diode trouble
PCU PWB trouble
Controller PWB trouble
Check and Check for disconnection of the LSU

remedy
connector.
Use DIAG (SIM 61-1) to check LSU
operation.
Check that the polygon motor rotates
normally or not.
Check light emission of laser emitting diode.
Replace the LSU unit.
Replace the PCU PWB.
Replace the Controller PWB.

&

!"#$
MAIN SUB
MAIN SUB
E7
03
F1
Content
HDD trouble
Detail
HDD does not operate properly in the

machine with HDD installed.
Cause
HDD is not installed properly to the Controller

PWB.
HDD does not operate properly in the
Controller PWB.
Check and Check installation of HDD to the Controller

remedy
PWB.
Check connection of the harness of HDD to
the Controller PWB.
Use DIAG (SIM 62-2, -3) to check read/write
of HDD.
Replace HDD.
Replace Controller PWB.
06
Content
Decode error trouble
Detail
A decode error occurs during making of an

image.
Cause
10
Data error during input from PCI to PM.

PM trouble
Data error during image compression/
transfer.
Controller PWB abnormality
Content
LSU connection trouble
Detail
An LSU which does not conform to the

machine is installed.
Cause
PCU PWB trouble

LSU trouble
11
00
Content
Finisher (AR-FN6) communication trouble
Detail
Communication cable test error after turning

on the power or exiting from DIAG.
Communication error with the finisher
Cause
Improper connection or disconnection of

connectors and harness between the
machine and the finisher.
Finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noises
Check and Canceled by turning OFF/ON the power.

remedy
Check connectors and harness in the
communication line.
Replace the finisher control PWB or PCU
PWB.
08
Content
15
19
Staple motor drive trouble
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Motor lock
Content
Finisher (AR-FN6) bundle exit motor trouble
Detail
Bundle exit motor operation abnormality
Cause
Motor lock
Content
Finisher (AR-FN6) lift motor trouble
Detail
Lift motor operation abnormality
Cause
Motor lock
Content
Finisher (AR-FN6) front alignment motor

trouble
Detail
Front alignment motor operation abnormality
Cause
Motor lock
Check and Use DIAG (SIM3-3) to check the motor

remedy
operation.
20
Content
Finisher (AR-FN6) rear alignment motor

trouble
Detail
Rear alignment motor operation abnormality
Cause
Motor lock

remedy
operation.
80
Content
Finisher (AR-FN6) power abnormality
Detail
The 24V power is not supplied to the finisher

PWB.
Cause

connector and harness
Power unit trouble
Check and Use DIAG (SIM3-2) to check the sensor.

remedy
87
Finisher (AR-FN6) staple shift motor trouble
Detail
Stapler motor operation abnormality
Cause

remedy
operation.
Check and Check LSU PWB. Check PCU PWB.

remedy
Check connection of the connector and the
harness between PCU and LSU.
F1
Finisher (AR-FN6) stapler motor trouble
Detail

remedy
operation.
Check and Check insertion of the PWB. (PCI bus)

remedy
If the error occurred in a FAX job, check
installation of the FAX PWB.
For the other cases, check the Controller
PWB.
50
Content
Check and Use DIAG (SIM3-3) to check operations of

remedy
the staple motor.
Content
Finisher (AR-FN6) staple rotation motor

trouble
Detail
Front staple rotation motor trouble
Cause
Motor lock

remedy
operation.

'

!"#$
MAIN SUB
MAIN SUB
F1
00
F1
Content
Mail-bin stacker (AR-MS1)

Detail

Communication error with the Mail-bin
stacker.
Cause

connector and harness between the machine
and the Mail-bin stacker.
Mail-bin stacker control PWB trouble
10
Content

transport motor abnormality
Detail
Transport motor trouble
Cause
11
15
Motor lock
Stapler motor operation abnormality
Cause
Motor lock
Console finisher control PWB trouble
Content
Console finisher (AR-FN7)

bundle exit motor trouble
Detail
Bundle exit motor operation abnormality
Cause
Motor lock
Content
Mail-bin stacker (AR-MS1) gate trouble
Detail
Gate operation abnormality
Cause
Gate lock
19
Content

power abnormality
Detail
The 24V power is not supplied to the Mail-bin

stacker PWB.
Cause

Power unit (AR-DC1) trouble
Content
Console finisher (AR-FN7) lift motor trouble
Detail
Lift motor operation abnormality
Cause
Motor lock

remedy
operation.
Check and Use DIAG (SIM3-21) to check the transport

remedy
gate operation.
80
Detail

remedy
operation.

remedy
motor operation.
12

stapler motor trouble

remedy
operation.

remedy
Check harness and connector in the
communication line.
Replace the Mail-bin stacker PWB or PCU
PWB.
02
Content
Content

front alignment motor trouble
Detail
Front alignment motor operation abnormality
Cause
Motor lock

remedy
operation.
20
Content

rear alignment motor trouble
Detail
Rear alignment motor operation abnormality
Cause
Motor lock
Check and Use DIAG (SIM3-20) to check the sensor

remedy
operation.
F1
03
Content

paddle motor trouble
Detail
Paddle motor operation abnormality
Cause
Motor lock

remedy
operation.
30

remedy
operation.
06
Content

slide motor trouble
Detail
Slide motor operation abnormality
Cause
Motor lock

remedy
operation.
Content

Detail

Communication error with the console
finisher
Cause

connector and harness between the machine
and the console finisher.

remedy
communication line.
Replace the console finisher control PWB or
PCU PWB.

(

!"#$
MAIN SUB
MAIN SUB
F1
31
Content

backup RAM trouble
Sensor input value abnormality
Detail
Backup RAM contents are disturbed.
Sensor breakage
harness breakage
Cause

Malfunction by noise
Content

fold sensor trouble
Detail
Cause
F1
Check and Replace the console finisher control PWB.

remedy

remedy
operation.
32
37
Content
Communication trouble between the console

finisher (AR-FN7)
and the punch unit (AR-PN1).

punch (AR-PN1) backup RAM trouble
Detail
Punch unit backup RAM contents are

disturbed.
Detail
Communication err between the console

finisher and the punch unit.
Cause
Punch control PWB trouble

Cause

connector and harness between the console
finisher and the punch unit.
Check and Replace the punch control PWB.

remedy
Content
38
81

remedy
communication line.
Replace the console finisher control PWB.
33
Content

punch (AR-PN1) side registration motor
trouble
Motor lock
F2
00
Content
Toner control sensor abnormality
Detail
Toner control sensor output open

Connector harness trouble
Connector disconnection
Punch side registration motor operation

abnormality
Cause
Cause
Motor lock
Check and Check connection of the toner control sensor.

remedy
Check connection of connector and harness
to the main PWB.
Check for disconnection of harness.
Content

punch (AR-PN1) motor trouble
Detail
Punch motor operation abnormality
Cause
Motor lock
Content

punch (AR-PN1) side registration sensor
trouble
Detail
Cause
02
Content
04
Sensor breakage
Harness disconnection

punch (AR-PN1) timing sensor trouble
Detail
Cause
Sensor breakage
Harness disconnection
Content
Toner supply abnormality
Detail
Toner control sensor output value becomes

under-toner too earlier.
Cause
Connector harness trouble

Toner control sensor trouble
The toner cartridge seal is not removed
Check and Check connection of the connector in the

remedy
toner motor section.
Check connection of connector and harness
to the main PWB.
Check for disconnection of harness.
Toner control sensor output check DIAG
(SIM25-1)
Remove the toner cartridge seal.
Content
Improper cartridge (life cycle error, etc.)
Detail
An improper process cartridge is inserted.
Cause
IC chip trouble
Improper cartridge
Check and Insert a proper cartridge.

remedy

remedy
operation.
36
Transport motor trouble
Cause

remedy
operation.

remedy
operation.
35
Console finisher transport motor abnormality
Detail
Detail

remedy
operation.
34
Content
05

remedy
operation.
Content
CRUM error
Detail
Communication with IC chip cannot be

made.
Cause
IC chip trouble
Improper cartridge
Check and Insert a proper cartridge.

remedy

)
MAIN SUB
F2
39 Content

!"#$
Process thermistor trouble
Detail
Process thermistor open
Cause
Process thermistor trouble

Process thermistor harness disconnection
PCU PWB trouble
MAIN SUB
H4
00 Content
HL1 Detail
(RT
H1)
01
HL2
(RT
H2) Cause
Check and Check connection of harness and connector

remedy
of the process thermistor.
Check PCU PWB.
F3
12
Content
Machine no. 1 tray lift-up trouble
Detail
PED does not turn ON in the specified time.

LUD does not turn ON in the specified time.
Cause
PED/LUD trouble
No. 1 tray lift-up trouble
Check connection of harness between the
PCVU PWB, lift-up unit, and paper feed unit.
Content
Multi purpose tray lift-up trouble
Detail
MCPED does not turn ON in the specified

time.
MCLUD does not turn ON in the specified
time.
Cause
MCPED/MCLUD trouble
Multi purpose tray lift-up motor trouble
Harness disconnection f the PCU PWB, the
lift-up unit, and the paper feed unit.
H5
01
Check and Check MCPED, PCLUD, and their harness

remedy
and connectors.
Check the lift-up unit.
H2
00 Content
HL1
(RT Detail
H1)
01
HL2
Cause
(RT
H2)
thermistor open
Fusing unit not installed
Thermistor is open.
(An input voltage of 2.92V or above is
detected.)
Thermistor trouble
Control PWB trouble
Fusing section connector disconnection
AC power trouble
00 Content
HL1 Detail
(RT
H1)
01
HL2
(RT
H2)
Cause
Content
5-time continuous POD1 not-reaching jam

detection
Detail
5-time continuous POD1 not-reaching jam

detection
Cause
A fusing section jam is not properly removed.

(Jam paper remains.)
POD1 sensor trouble, or harness
disconnection
Improper installation of fusing unit
Check and Check jam paper in the fusing section.

remedy
(winding, etc.)
Check POD1 sensor harness, and check
installation the fusing unit.
Use DIAG (SIM14) to cancel the trouble.
L4
01
Check and Check harnesses and connectors from the

remedy
thermistor to the control PWB.
Use DIAG (SIM14) to clear the self diag
display.
H3
Content
Main motor lock detection
Detail
The motor lock signal is detected for 1.5sec

during rotation of the main motor.
Cause
main motor trouble

Check connection of harness between the
PCU PWB and the main motor.
Control circuit trouble
Fusing section high temperature trouble

The fusing temperature exceeds 242C.
(An input voltage of 0.27V or above is
detected.)
thermistor trouble
Control PWB trouble
Fusing section connector disconnection
AC power trouble
thermistor trouble
Heater lamp trouble
Control PWB trouble
Thermostat trouble
AC power trouble
Interlock switch trouble
Check and Use DIAG (SIM5-2) to check the heater lamp

remedy
Blinking operation.
If the heater lamp blinks normally:
Check the thermistor and its harness.
Check the thermistor input circuit in the
control PWB.
If the heater lamp does not light:
Check for heater lamp disconnection and
thermostat disconnection.
Check the interlock switch.
Check the AC PWB and the lamp control
circuit in the control PWB.
Use DIAG (SIM14) to cancel the trouble.
Check and Check PED, LUD, and their harness and

remedy
connectors.
Check the lift-up unit.
22
Fusing section low temperature trouble

The set temperature is not reached within
the specified time (normally 3 min) when
warming up or resetting from pre-heating.
Under the ready state.
(An input voltage of 1.21V or below is
detected 5 times continuously.)
Check and Use DIAG (SIM25-1) to check the main

remedy
motor operation.
Check harness and connector between the
PCU PWB and the main motor.
02
Check and Use DIAG (SIM5-2) to check the heater lamp

remedy
Blinking operation.
If the heater lamp blinks normally:
Check the thermistor and its harness.
Check the thermistor input circuit in the
control PWB.
If the heater lamp keep lighting:
Check the AC PWB and the lamp control
circuit in the control PWB.
Use DIAG (SIM14) to cancel the trouble
Content
Drum motor lock detection
Detail
The motor lock signal is detected for 1.5sec

during rotation of the drum motor.
Cause
Drum motor trouble

Improper connection of harness between the
PCU PWB and the drum motor.
Control circuit trouble
Check and Use DIAG (SIM25-1) to check the drum

remedy
motor operation.
Check harness and connector between the
PCU PWB and the drum motor.

*

!"#$
MAIN SUB
MAIN SUB
L6
10
U6
Content
Polygon motor lock detection
Detail
It is judged that the polygon motor lock signal

is not outputted.
Lock signal is checked in the interval of
10sec after starting the polygon motor, and it
is judged that the polygon motor does not
rotate normally.
Cause
01
Content
No fullwave signal
Detail
Full wave signal is not detected.
Cause
The PCU PWB connector or the power unit

harness is disconnected or broken.
PCU PWB trouble
Power unit trouble
03
Content
Full wave signal width abnormality
Detail
It is judged as frequency abnormality of full

wave signal.
(When the detection cycle is judged as 69Hz
or above or 42.5Hz or below)
Cause
The connector or harness of the PCU PWB

and the power PWB is disconnected.
PCU PWB trouble
Power unit trouble
10
00
Content
Desk/LCC communication trouble
Detail
Desk/LCC communication error

on the power or exiting DIAG.
Cause

Desk control PWB trouble
Cause
Sensor trouble
Gear breakage
Lift-up motor trouble
Content
Desk No. 3 tray/LCC2 lift-up trouble
Detail
Desk no. 3 tray lift-up trouble
Cause
Sensor trouble
Gear breakage
Content
Desk/LCC transport motor trouble
Detail
Desk/LCC transport motor operation trouble
Cause
Motor lock

remedy
motor operation.
EE
EL
Check and Check connection of the harness and

remedy
connector.
Replace the PCU PWB.
Replace the power unit.
U6
Desk No. 2 tray/LCC1 lift-up trouble

Desk No. 2 tray/LCC lift-up trouble
Check and Use DIAG (SIM4-2) to check the lift-up

remedy
sensor detection.
Use DIAG (SIM4-3) to check the lift-up motor
operation.
Check and Check connection of the harness and

remedy
connector.
Replace PCU PWB.
Replace the power unit.
02
Content
Detail

remedy
sensor detection.
operation.
The LSU connector or harness in the LSU is

disconnected or broken.
Polygon motor trouble
Check and Use DIAG (SIM61-1) to check the polygon

remedy
motor operation.
Check connector and harness connection.
Replace LSU.
L8
02
Content
Auto developer adjustment trouble

(Over-toner)
Detail
The sample data is of 68 or below when auto

developer adjustment is performed.
Cause
Toner concentration sensor trouble

Charging voltage, developing voltage
abnormality
Insufficient toner concentration
Developing unit trouble
PCU PWB trouble
Check and Use DIAG (SIM25-2) to perform auto

remedy
developer adjustment.
EU
Content
Auto developer adjustment trouble

(Under-toner)
Detail
The sample data is of 168 or above when

auto developer adjustment is performed.
Cause

Charging voltage, developing voltage
abnormality
Developing unit trouble
PCU PWB trouble

remedy
Check connection of the harness and
connector in the communication line.
01
Content
Desk/LCC No. 1 tray lift-up trouble
Detail
Desk/LCC No. 1 tray lift-up trouble
Cause
Sensor trouble
Gear breakage
Check and Use DIAG (SIM25-2) to perform auto

remedy
developer adjustment.
F9
02

remedy
sensor detection.
operation.
Content
PRT Centro port check error
Detail
Controller Centro port trouble
Cause
Centro port trouble

Check and Replace the Controller PWB.

remedy
03
Content
NIC port check error
Detail
NIC port check error
Cause
NIC port trouble

NIC PWB trouble
Check and Replace the NIC PWB.

remedy

+

!"#$
MAIN SUB
MAIN SUB
U1
01
U7
Content
Battery abnormality
Detail
Backup SRAM battery voltage fall
Cause
Battery life
Battery circuit abnormality
00
Check and Check that the battery voltage is about 2.5V

remedy
or above.
Check the battery circuit.
U2
00
Content
EEPROM read/write error (Controller)
Detail
EEPROM write error
Cause
EEPROM trouble
EEPROM is not initialized.
Controller PWB EEPROM access circuit
trouble
Content
Counter check sum error (Controller)
Detail
Counter data area check sum error
Cause
EEPROM trouble
Control circuit trouble by noise
trouble
PF
00
Check and Check that EEPROM is properly inserted.

remedy
Save the counter/adjustment values with the
DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
12
Content
Adjustment value check sum error

(Controller)
Detail
Adjustment data area check sum error
Cause
EEPROM trouble
Control circuit trouble by noise
trouble

remedy
DIAG simulation.
90
Content
EEPROM read/write error (PCU)
Detail
PCU EEPROM write error
Cause
EEPROM trouble
PCU PWB EEPROM access circuit trouble

remedy
DIAG simulation.
91
Content
Memory check sum error (PCU)
Detail
PCU memory check sum error
Cause
EEPROM trouble
PCU PWB EEPROM access circuit trouble
Uninitialized E2PROM installed.
RIC communication trouble

RIC communication trouble
on the power or exiting DIAG.
Cause
Disconnection of connector and harness

RTC control PWB trouble
Control PWB (Controller) trouble

remedy
Check connector and harness in the
communication line.

remedy
DIAG simulation.
11
Content
Detail

remedy
DIAG simulation.
Content
RIC copy inhibit signal is received.
Detail
Copy inhibit command from RIM (host) is

received.
Cause
Judged by the host.
Check and Inform to the host.

remedy

,

!"#$
3.Halt of operation in trouble

A. Troubles where the machine can be operated depending on the conditions (Include Multi Function)
Judgment
block
Trouble
Trouble
code
(SPF trouble)
SCANNER
U5
Scanner section troubles

(Mirror motor, lens, copy lamp)
SCANNER
L1,L3,U2
(80,81)
Operation-possible mode
Copy read
(interruption, etc.)
FAX send
1
X
(AE trouble)
L9
(ADU trouble)
PCU
U4
FAX board trouble
Controller/
FAX
F6,F7
FAX print
Print
List print
1
X
2
FAX power OFF
Controller
Staple trouble
PCU
F1(10)
Paper feed tray trouble
PCU
F3, U6
(Desk)
(Process control trouble)
PCU
PCU section troubles

(Motor, fusing, etc.)
PCU
1
X
Email send
X
9
O
O
6
X
PCU
Laser trouble
PCU
E7
(02 only),
L6
HDD trouble
Controller
E7 (03)
CCD troubles (Shading, etc.)
SCANNER
E7
(10, 11, 13)
O
O
6
X
After-work trouble
6
X
Scanner communication trouble
Controller
E7 (80)
PCU communication trouble
Controller
E7 (90)
Printer port trouble
Controller
F9
11
11
9
X
X
O
Backup battery voltage fall
Controller
U1 (01)
Memory trouble
(Expansion RAM not installed, etc.)
Controller
U2
(00, 11, 12)
External communication invalid (RIC) Controller
U7, PF
Image memory trouble, decode error Controller
E7(01, 06)
O:
Operation possible
X:
Operation impossible
: Operation possible depending on conditions
1 :Operation possible in the OC mode

2 :Operation possible in the manual mode
3 :Single mode only
4 :Operation possible except for the staple mode
5 :Operation possible except for the trouble tray
6 :Operation possible if the image can be limited
8 :Original/list print possible after reception
9 :Operation possible except for the trouble paper exit section
10 :Operation possible by use of memory only
11 :Operation possible if the used port (NIC, Centro) is normal
B. Trouble mode process

Machine operation possible
depending on conditions
Operations except for the trouble mode are possible (READY).

For the mode where operations are impossible, only setup can be allowed, and the message is provided to show
that operations are impossible. (NOT READY in this case.)
(Display)
A dialog is shown in case of a trouble. For the mode where operations are possible, the OK button is added to the
message. For the mode where operations are impossible, the OK button is not shown, and the process to cancel is
indicated.
Machine operation is impossible The trouble display is always shown, and all setup operations are invalid.
C. Writing to the trouble memory

In this series, the simulation (diag) allows to select whether the same trouble is written to the trouble memory when it occurs. If the DIAG simulation is
set as above, when any trouble occurs, its hysteresis is written to the trouble memory. DIAG(SIM 26-35)
0: The same trouble as the previous one is not recorded. (Default)
1: When a trouble occurs, it is written to the trouble memory without exception.

!"#$
[12] ELECTRICAL SECTION

1. Printer model Block diagram
Contro
B to B
PRINTER
50Pin
MOTH
CONTROL
FF
PWB
28
LSU
POLYGON M
PC
BD
VFM1
30Pin
LD
CONTROL PWB
VFM1
HV UNIT
FFC 14Pin
5Pin
6Pin
14Pin
Fusing
Rth1
AC IN
Power
Heat roller temperature detection
Rth2
FUSE
MSW
PWB
200V series
DCPS
HL1
100V series
100V
FILTER PWB
HL2
CFM3
FINISHER
(OPTION)
(AC PWB)
OPTION DCPS
(OPTION)
DH 2Pin
FINISHER
(OPTION)
DESK,LC
(OPTION)
FILTER
PWB 200V only
DM-3500 ELECTRICAL SECTION 12-1

!"#$
Delivery
P-OPE PWB
POD3
POD2
CFM2
FM2
FFC
VFM2
24Pin
B
n
POD1
Ozone exhaust fan
Controller cooling fan
FFC
28Pin
28Pin
DSW-F
DSWL
Front door open detection
Heat exhaust fan
Left door open detection
32Pin
Toner Hopper
2Pin
MOTHER BOARD
FFC
POM
TM
8Pin
CRU
PSPS
DV Unit
TCS
Paper separation solenoid
Toner concentration sensor
DVCH
11Pin
CRU/SRU
Main Drive
FFC 8Pin
DM
FFC 8Pin
PCU PWB
DRAWER PWB
CFM1
MM
Cassette paper empty detection
Left Door Unit
PED
CPFC
LUD
RRC
TRC
Paper transport clutch
Cassette paper feed clutch
Suction fan
HVR PWB
Cassette upper
limit detection
24Pin
Cassette Unit
CSS PWB
Cassette detection
PS Roller Unit
LUM
PPD1
Lift-up motor
Paper transport
detection
ADUM2
Manual paper feed solenoid
MPFS
APID
Manual paper feed clutch
MPFC
APOD
MPWS
APPD1
MPED
APPD2
MSS
DSW-D
24Pin
ADU transport
Manual paper feed
22Pin
width detection
Manual paper empty detection
FINISHER1
(OPTION)
FINISHER2
(OPTION)
DESK,LCC
(OPTION)
Manual paper feed
MultiCS
MCPPD
ADU(OPTION)
ADUM1
30Pin
re detection
HVR PWB
stopper solenoid
MCLUD
MCLUM
MCPCL
Manual paper feed tray
MCDRS
MCSPD
MCSS
MCPED
MCPWS
MCM
MCFCL
MC SET
pullout detection
Manual paper feed

length detection
MPLS1 ADU SET

MPLS2 MPF SET
MPLD
(OPTION)
DGS
ADUFM
detection
ADU door
switch

%

!"#$
2. Wiring Diagram
1
Tiger Wiring Diagram ENGINE1
BOARD to BOARD
CN3
MFP
CONTROL
BOX
CN1
CN1
TX25-50P-LT-H1
TX24-50R-LT-H1
9604S-28C
9604S-28F
+12V
+12V
GND2
28
GND2
+12V
+12V
GND2
27
GND2
+12V
26
+12V
RS
CN3
24FMN-STRK-A
+24V3
+24V3
+24V3
+24V3
+3.3V1
25
+3.3V
R/W
+24V3
+24V3
+3.3V1
24
+3.3V
EN
+5V1
+5V1
+3.3V1
23
+3.3V
D0
+5V1
+5V1
+3.3V1
22
+3.3V
D1
+5V1
+5V1
+3.3V1
21
+3.3V
D2
+5V1
+5V1
+3.3V1
20
+3.3V
D3
+3.3V1
10
10
+3.3V1
+3.3V1
19
10
+3.3V
D4
+3.3V1
11
11
+3.3V1
+3.3V1
18
11
+3.3V
D5
+3.3V1
12
12
+3.3V1
+3.3V1
17
12
+3.3V
D6
10
POF\
13
13
POF\
+3.3V1
16
13
+3.3V
D7
11
FWP-PCU
14
14
FWP-PCU
+3.3V1
15
14
+3.3V
+5V1
12
MSW_MON
15
15
MSW_MON
+3.3V1
14
15
+3.3V
+5V1
13
GND2
16
16
GND2
+5V1
13
16
+5V1
GND2
14
GND2
17
17
GND2
+5V1
12
17
+5V1
GND2
15
FM2\
18
18
FM2\
+5V1
11
18
+5V1
KEY1
16
GND2
19
19
GND2
+5V1
10
19
+5V1
KEY2
17
VIDEOin+
20
20
VIDEOin+
+5V1
20
+5V1
KEY3
18
PCU_RES
21
21
PCU_RES
+5V1
21
+5V1
KEY4
19
PCU_DSR
22
22
PCU_DSR
+5V1
22
+5V1
KEY5
20
PCU_DTR
23
23
PCU_DTR
+24V3
23
+24V3
PCU_RXD
24
24
PCU_RXD
+24V3
24
+24V3
LED1\
22
PCU_TXD
25
25
PCU_TXD
+24V3
25
+24V3
LED2\
23
+12V
26
26
+12V
+24V3
26
+24V3
LED3\
24
+12V
27
27
+12V
+24V3
27
+24V3
+12V
28
28
+12V
+24V3
28
+24V3
+24V3
29
29
+24V3
+24V3
30
30
+24V3
+24V3
31
31
+24V3
+5V1
32
32
+5V1
+5V1
33
33
+5V1
+5V1
34
34
+5V1
+3.3V1
35
35
+3.3V1
+3.3V1
36
36
+3.3V1
37
+3.3V1
MOTHER
BOARD
CN2
PCU
KEY6
PWB
21
CN2
9604S-28C
9604S-28F
CN16
+24V1
28
+24V1
FM2\
27
FM2\
PCU_RXD
26
PCU_RXD
GND2
GND2
25
GND2
SYNC\
+3.3V1
PCU_TXD
24
PCU_TXD
GND2
37
+3.3V1
GND2
23
GND2
GND2
38
38
+3.3V1
PCU_DSR
22
PCU_DSR
GND2
GND2
39
39
GND2
GND2
21
GND2
LSU S/H
GND2
40
40
GND2
PCU_DTR
20
PCU_DTR
VRB
GND2
41
41
GND2
GND2
19
10
GND2
GND2
PAGE
42
42
PAGE
PCU_RES
18
11
PCU_RES
GND2
GND2
43
43
GND2
GND2
17
12
GND2
TEST(TEST\)
10
HSYNC
44
44
HSYNC
VIDEOin+
16
13
VIDEOin+
VIDEO
11
VIDEOin-
45
45
VIDEOin-
VIDEOin-
15
14
VIDEOin-
VIDEO\
12
GND2
46
46
GND2
GND2
14
15
GND2
LDON\
13
GND2
47
47
GND2
HSYNC
13
16
HSYNC
GND2
14
GND2
48
48
GND2
GND2
12
17
GND2
GND2
15
GND2
49
49
GND2
GND2
11
18
GND2
+5V1
16
GND2
50
50
GND2
PAGE
10
19
PAGE
GND2
17
+5V1
18
PWB
S30B-PHDSS-B
45PPM(35PPM)
19
FWP-PCU
22
FWP-PCU
+24V1
20
POF\
23
POF\
VFM1\
21
+5V1
24
+5V1
GND2
22
+5V1
25
+5V1
START\
23
+5V1
26
+5V1
VFM1\
24
+5V1
27
+5V1
PMCLK\
25
+5V1
28
+5V1
READY(READY\)
26
GND2
27
GND2
28
+5V LD
29
GND2
30
BR
GY
+24V1
FM2\
GND2
FM2
Controller Section
GY
BR
BL
+24V1
RD
GY
GY
MSW_MON
BR
BL
21
BR
GY
GY
GY
MSW_MON
FM2\
GY
BR
20
GND2
GY
BR
+24V1
BR
BR
GND2
CN4
GY
GND2
B3B-PH-K-S
RD
RD
BR
GY
BR
BR
BR
BR
GY
GY
BL
GY

&

!"#$
CN3
CN1
24FMN-STRK-A
PCU
PWB
1.0mm pitch FFC
T24FAZ-SMT-TB
RS
24
RS
R/W
23
R/W
EN
22
EN
D0
21
D0
D1
20
D1
D2
19
D2
D3
18
D3
D4
17
D4
D5
16
D5
D6
10
15
D6
D7
11
14
D7
+5V1
12
13
+5V1
+5V1
13
12
+5V1
GND2
14
11
GND2
GND2
15
10
GND2
KEY1
16
KEY1
KEY2
17
KEY2
KEY3
18
KEY3
KEY4
19
KEY4
KEY5
20
KEY5
KEY6
21
KEY6
LED1\
22
LED1\
LED2\
23
LED2\
LED3\
24
LED3\
P-OPE
PWB
LSU UNIT
CN16
CN101
S30B-PHDSS-B
S30B-PHDSS-B
45PPM(35PPM)
GND2
SYNC\
GND2
GND2
GND2
4
5
LSU S/H
VRB
GND2
GND2
TEST(TEST\)
30
GND2
29
SYNC\
28
GND2
27
GND2
BR
GY
GY
GY
26
GND2
25
LSU S/H
24
VRB
23
GND2
22
GND2
21
TEST(TEST\)
20
VIDEO
19
VIDEO\
18
LDON\
17
GND2
16
GND2
15
+5V1
14
GND2
13
+5V1
12
+24V1
11
+24V1
BR
BR
GY
GY
BR
10
BR
VIDEO
11
VIDEO\
12
LDON\
13
GND2
14
GND2
15
+5V1
16
BR
BR
GY
GY
BL
GY
GND2
17
+5V1
18
+24V1
19
+24V1
20
BL
RD
RD
BR
VFM1\
21
GND2
22
START\
23
VFM1\
24
BR
BR
BR
25
READY(READY\)
26
GND2
27
GND2
28
BR
GY
GY
BL
+5V LD
29
GND2
30
GY
S11B-PH-K-S
PHNR-03-H+BU03P-TR-P-H
45PPM(35PPM)
RD
+24V1
11
VFM1\
10
BR
GY
GND2
LSU
+24V1
VFM1\
GND2
+24V1
PMCLK\
READY(READY\)
START\
GND2
RD
RD
+24V1
VFM1\
GND2
BR
GY
VFM1
Power Supply Section
BR
GY
RD
RD
+24V1
BR
VFM1\
BR
GND2
BR
GY
VFM1
BR
GY
PHR-5
CN103
PMCLK
READY
START\
GND2
+24V1
PM
CN101
S4B-PH-K-S
B4B-PH-K-S
BR
10
VFM1\
GND2
GND2
SYNC\
START\
GND2
VFM1\
+5V1
PMCLK\
READY(READY\)
GND2
GND2
+5V LD
GND2
GY
PMCLK\
CN102
45PPM(35PPM)
GY
1
LB
BR
BL
GND2
SYNC\
GND2
+5V1
BD

'

!"#$
Tiger Wiring Diagram ENGINE2
MAIN
DRIVE
8FE-BT-VK-N
DSW-L
DSW-L
GND1
GND1
DM\
DM-T
DMCLK\
(NC)
DM
CN6
9604S-08C
DSW-F
2 DSW-F
3 GND2
4 GND2
5 DM\
6 DM-T
7 DMCLK\
8 (NC)
MAIN
DRIVE
MM
7
6
5
4
3
2
1
173979-2
TMA
1
TMB
2
TM1
BK
BK
7
6
5
4
3
2
1
TONER HOPPER
TSR-04V-K
GND2
+5V1
CRUCLK
CRUSDA
BR
GY
BL
BR
BR
RD
2 PSPS\
1
1 +24V1
2
PSPS
DV(SRU)
TCS
INITIAL
PWB
BR
53047-0410
(NC)
+24V1
TCS
GND2
S4B-PH-K-S
+5V1
DVCRU
PTH
GND2
CN20
B4B-PH-K-S
POM1\
1
POM3\
2
POM0\
3
POM2\
4
(NC)
5
CN7
173981-2
TMA
2 TMB
BR
GY
1
2
BR
GY
RD
BL
BR
RD
CN5
B8B-PH-K-S
1 GND2
2 +5VCRU
3 CRUCLK
4 CRUSDA
5 PSPS\
6 +24V1
7 (NC)
8
DEVELOPER UNIT
C
not installed
mass production
CN9
9604S-08F
1 DSW-F
2 DSW-F
3 GND2
4 GND2
5 +5V1
6 GND2
7 MM\
8 MM-T
9 MMCLK\
10 (NC)
CRU
PWB
CN19
B4B-PH-K-S
POM2
1
POM0
2
POM3
3
POM1
4
TONER HOPPER
8FE-ST-VK-N
DSW-L
DSW-L
GND1
GND1
+5V1
GND2
MM\
MM-T
not installed
mass production
QR/P8-12S-C(01)
DVCH1
1
DVCH2
2
DVCH3
3
PTH
4
GND2
5
GND2
6
TCS
7
GND2
8
+24V1
9
+5V1
10
DVCRU
11
DVBias
12
BR
BR
BR
BR
GY
GY
BR
GY
RD
BL
10
11
12
BR
RD
#187
PCU
PWB
+24V1
CN8
B11B-PH-K-S
1 DVCH1
2 DVCH2
3 DVCH3
4 PTH
5 GND2
6 GND2
7 TCS
8 GND2
9 +24V1
10 +5V1
11 DVCRU\
CN13
B24B-PHDSS-B
GND2
1
+24V1
2
PED
3
CPFC\
4
+5V1
5
+24V1
6
GND2
7
RRC\
8
LUD
9
+24V1
10
+5V1
11
TRC\
12
(NC)
13
CSS
14
GND2
15
GND2
16
PPD1
17
LUMB
18
+5V1
19
LUMA
20
CFM1\
21
GND2
22
+24V1
23
GND2
24
Bias
Bias
CRU
TCS
INITIAL
PWB
BL
53047-0410
(NC)
+24V1
TCS
GND2
S4B-PH-K-S
+5V1
DVCRU
PTH
GND2
BR
GY
1
2
BR
GY
RD
BL
BR
RD
QR/P8-12S-C(01)
DVCH1
1
DVCH2
2
DVCH3
3
PTH
4
GND2
5
GND2
6
TCS
7
GND2
8
+24V1
9
+5V1
10
DVCRU
11
DVBias
12
1
2
3
4
5
6
7
8
9
10
11
Short GIG
12
3
4
CN22
173981-2
1 PCU_RES
2 GND2
Bias
CN4
B32B-PHDSS-B
POM0\
1
+5V1
2
POM2\
3
POD1
4
POM1\
5
GND2
6
POM3\
7
+5V1
8
+24V1
9
POD2
10
+24V1
11
GND2
12
GND2
13
+5V1
14
CFM2\
15
POD3
16
+24V1
17
GND2
18
+24V1
19
CFM2\
20
+24V1
21
VFM2\
22
+24V1
23
GND2
24
(NC)
25
GND2
26
DSW-L
27
DSW-L
28
(NC)
29
(NC)
30
(NC)
31
DSW-F
32
BR
BL
BR
BR
BR
GY
BR
BL
RD
BR
RD
GY
GY
BL
BR
BR
RD
GY
RD
RD
GY
RD
RD
RD
GY
RD
BR
BR
BL
RD
GY
BR
BR
RD
BL
BR
BR
GY
GY
BR
BR
BL
BR
BR
GY
RD
GY

(

!"#$
alled
roduction
alled
roduction
U
B
DELIVERY UNIT
CN19
B4B-PH-K-S
POM2
1
POM0
2
POM3
3
POM1
4
BR
BR
BR
RD
RD
SMP-03V-BC+SMR-03V-B
BL
BR
GY
+5V1
POD1
GND2
1
2
3
1
2
3
1
2
3
4
5
6
BR
RD
BL
POM
YL
WH
BK
179228-3
1 +5V1
2 POD1
GY
3 GND2
POD1
179228-3
1 +5V1
2 POD2
GY
3 GND2
POD2
179228-3
1 +5V1
2 POD3
GY
3 GND2
POD3
BL
BL
BR
BR
GY
POM0\
POM2\
POM1\
POM3\
+24V1
+24V1
BR
BL
BR
BR
BL
BR
BR
BL
BR
BR
GY
BR
DSW-L
BL
RD
RD
BR
SFPS-41T-187
RD
RD
GY
BL
BR
BR
DSW-F
SMR-03V-N+SMP-03V-NC
SMR-03V-N
RD
1 DSW-L
(NC)
2
RD
3 DSW-F
GY
RD
1
2
3
DSW-L
(NC)
DSW-F
1
2
RD
1
2
3
RD
SFPS-41T-187
RD
RD
GY
RD
BR
RD
GY
3
2
1
+24V1
CFM2\
GND2
1
2
3
RD
BR
GY
CFM2
Duct Section
VFM2
Exit feed UNIT Section
RD
GY
RD
BR
RD
GY
RD
3
2
1
+24V1
VFM2\
GND2
1
2
3
RD
BR
GY
Left door section

RD
GY
RD
GY
BR
TSR-04V-K
GND2
2 +24V1
3 GND2
4 CFM1\
1
DRAWER
PWB
PHR-3
RD
RD
+24V1
1
3 +24V1
1
BR
BR
CFM1\
2
2 CFM1\
2
GY
GY
GND2
3
1 GND2
3
HVR
PWB
CFM1
GY
BL
RD
BR
BR
GY
BR
BL
BL
BR
RD
GY
GY
BL
BR
BR
BR
GY
RD
1
2
3
4
5
6
7
8
9
+5V1
PPD1
GND2
+5V1
LUD
GND2
+5V1
PED
GND2
9
8
7
6
5
4
3
2
1
1
BL
BR
+5V1
PPD1
GND2
3
2
1
BL
BR
GY
GY
1
2
3
+5V1
PPD1
GND2
GY
BL
GY
BR
GY
BR
BR
BR
BR
+5V1
PED
GND2
CASETTE UNIT
CSS PWB
CN2
CSS
173979-2
BR
BR
LUD
179228-3(AMP)
BR
GY
BR
BL
HVR
PWB
PPD1
179228-3(AMP)
1 +5V1
2 LUD
3 GND2
BL
BR
BR
GY
179228-3(AMP)
BL
GY
GY
PSroller
CN13
B24B-PHDSS-B
GND2
1
+24V1
2
PED
3
CPFC\
4
+5V1
5
+24V1
6
GND2
7
RRC\
8
LUD
9
+24V1
10
+5V1
11
TRC\
12
(NC)
13
CSS
14
GND2
15
GND2
16
PPD1
17
LUMB
18
+5V1
19
LUMA
20
CFM1\
21
GND2
22
+24V1
23
GND2
24
SMR-06V+SMP-06V-NC
CN20
B4B-PH-K-S
POM1\
1
POM3\
2
POM0\
3
POM2\
4
(NC)
5
CN4
B32B-PHDSS-B
POM0\
1
+5V1
2
POM2\
3
POD1
4
POM1\
5
GND2
6
POM3\
7
+5V1
8
+24V1
9
POD2
10
+24V1
11
GND2
12
GND2
13
+5V1
14
CFM2\
15
POD3
16
+24V1
17
GND2
18
+24V1
19
CFM2\
20
+24V1
21
VFM2\
22
+24V1
23
GND2
24
(NC)
25
GND2
26
DSW-L
27
DSW-L
28
(NC)
29
(NC)
30
(NC)
31
DSW-F
32
CN1
S4B-PH-K-S
1 CSS
2 GND2
3 LUMB
4 LUMA
LUMB
LUMA
1
2
OR
OR
PED
173979-2
LUMB
LUMA
LUM
1
2
GY
RD
GY
BR
RD
1
2
CPFC\
+24V1
2
1
CPFC
BR
RD
1
2
RRC\
+24V1
2
1
RRC
BR
RD
1
2
3
TRC1\
(NC)
+24V1
3
2
MAIN DRIVE
TRC

)

!"#$
Wiring Diagram ENGINE3

FUSING UNIT
100V
09R-RWZV-K2GGP4+CZHR-04V-H
GY
Rth1
GY
GY
Rth2
GY
Rth1
GND2
B-4
B-3
Rth1
GND2
Rth2
GND2
Rth2
GND2
B-2
B-1
SMP-04V-NC+SMR-04V-N
BR
B-1
GY
B-2
BR
B-3
GY
B-4
SRA-51T-4
WH
HL1
WH
BK
BK
HL2
SRA-51T-4
1
2
3
4
HL1
HL2
N2
F-GND
HL1
HL2
N2
F-GND
WH
WH
BK
GY
RTH1
GND2
RTH2
GND2
1
2
3
4
VLP-03
HL1
HL2
N2
1
2
3
BR
GY
BR
GY
CN1
B03P-VL(100V/200V)
HL1
2 HL2
3 N2
WH
WH
BK
SRA-51T-4
CN5
B2B-PH-K-S(JST)(100V/200V)
SRA-51T-4
SRA-51T-4
1
2
100V
B6B-PH-K-S(100V/200V)
+24PR
GND2
HLPR\
HLCNT1
HLCNT2
MSW MON
N1
Nin
LFin
NFin
#250(WH-WH)
#250(200V)(WH)
YL/GR
BK
BK
WH
WH
N2
L2
(N2R)
N2R
(N2)
L
(NC)
N
CN3
B03P-VH
(100V)
#187
(200V ONLY)
B03B-XASK-1
(MFP only)
BK
1
2
BK
3
BK
MSN
#250(YL)
L2
(NC)
N2
1
2
3
2
3
4
WH
BK
MFP
VH-4Pin
only
BK
5
6
7
8
9
10
11
12
RD
RD
BL
BL
OR
OR
GY
GY
GY
GY
BR
CN3
B03P(200V
2
WH
3
L2
FG
#187
N
CN1
N2
SIN-41T
WH -2.4S(WH)
N
WH
BK
NR1 1
NR2 2
-2.4S(BK)
L
1
2
BK
RD
WH
SIN-41T
1
2
WH
3
#250(BL)
L1
#250(YL)
N1
BK
FG
BK
FUSE PWB(100V/200V)
#187
N
#187
L
WH
F-GND
100V
OUTLET
FILTER PWB
WH
NR1
(NC)
NR2
VLP-02+VLR-02
N
1
1
BK
L
2
2
INLET
CN4
N2
VH-3Pin
BR
L2
N
L
FN
FL
N2
WH
200V
BR
WH
F-GND
BK
N2
(NC)
(NC)
N2R
WH
WH
WH
BK
BK
WH
INLET
BR
YL/GR
VLP-04V+VLR-04V
BR
BK
CN2
1
2
3
4
#250(WH)
#250(WH)
BK
FG
BR
ELP-03V+ELR-03V
WH
FG
BR
WH
WH
WH
MSL
#250(YL)
N1
L1
#250(BL)
WH #250(BL)
BK
B12P-HL-A(JST)
(100V/200V)
+24V1
+24V2
+24V3
+5V1
+5V1
+3.3V
+3.3V
GND2
GND2
GND2
GND2
FW
100V
FN
WH
MSW
AC,DC
PWB
L1
#250(WH)
WH
Nout
Lin
#250(BK-BK)
#187
L
+24V1
FM(GND2)
FL
#250(BK)
BK
Lout
PWB
#250(200V)(BK)
100V
FILTER
CN2
WH
ELP-02V
OPTION DCPS
+ELR-02V
200
09R-RWZV-K2GGP
MFP only
B-4
#250(BL)
L1
#250(YL)
N1
#250(BL)
Lout
#250(YL)
Nout
BK
200V
WH
B-3
REACTOR
B-2
B-1
BK
WH
SIN-21T-1.8(BK)
DH-L
SIN-21T-1.8(WH)
DH-N
ELP-02V+ELR-02V
DH-L
1
1
DH-N
2
2
to DESK
1
2
3
BK
Rth1
GND2
Rth2
GND2
HL1
HL2
L
F-GND
WH
FAX
D
VLR-06V+VLP-06V-1
1 LFin
2 FG
BK
YL/GR
BK
WH
YL/GR
WH
3
4
5
6
LFout
NFin
FG
NFout
1
2
3
4
5
6
BK
YL/GR
BK
FAX
BK
POWER
SW
WH
WH
YL/GR
BK
WH
WH
L
N

*

!"#$
not installed
mass production
(100V/200V)
+24PR
GND2
HLPR\
HLCNT1
HLCNT2
MSW MON
CN2
1
2
3
4
5
6
BR
BR
BR
BR
BR
BR
BR
BR
BR
BR
BR
BR
BR
GY
BR
GY
BR
B12P-HL-A(JST)
(100V/200V)
+24V1
+24V2
+24V3
+5V1
+5V1
+3.3V
+3.3V
GND2
GND2
GND2
GND2
FW
CN4
1
2
3
4
5
6
7
8
9
10
11
12
CN14
B14B-PH-K-S
FW
2 +24VPR
3 GND2
4 HLPR\
5 HLCNT1
6 HLCNT2
7 Rth1
8 GND2
9 Rth2
10 GND2
11 +24V1
12 MSWPR\
13 MSW MON
14 (NC)
1
RD
RD
RD
BL
BL
OR
CN15
9604S-14F
DSW-F
1
GND2
2
GND2
3
DHVREM
4
MHVREM\
5
THV+PWM\
6
GBPWM\
7
DHVPWM\
8
THV-PWM\
9
DVREM\
10
DVPWM\
11
THVREM\
12
MHV-T
13
THin
14
GY
GY
GY
BL
BR
BL
OR
OR
GY
GY
BK
PWB
OR
GY
CN21
B8B-PH-K-R
GND2
1
PCU_RES
2
PCU-DSR
3
PCU-RXD
4
PCU-TXD
5
PCU-DTR
6
+5V1
7
(NC)
8
PCU
CN17
B5P-VH
+24V1
2 +24V2
RD
3 +24V3
GY
4 GND2
GY
5 GND2
RD
RD
CN18
B6P-VH
1 +5V1
2 +5V1
3 +3.3V
4 +3.3V
5 GND2
6 GND2
WH
1-84432-4(AMP)
14 DSW-F
13 GND2
12 GND2
11 DHVREM
10 MHVREM\
9 THV+PWM\
8 GBPWM\
7 DHVPWM\
6 THV-PWM\
5 DVREM\
4 DVPWM\
3 THVREM\
2 MHV-T
1 THin
PS-187
RD
MHV
PS-187
WH
HV
THV
PS-187
GB
YL
PS-187
DHV
BL
PS-187
GR
DV
SRA-21T-4L
RD
SRA-21T-3
WH
SRA-21T-4L
WH
SRA-21T-3
RD
BIAS
YL/GR
L2
N2
F-GND
200V
200V
CN3
B03P-VH
(200V)
OUTLET
BK
L2
N2
BK
WH
BK
1
2
WH
3
L2
N2
F-GND
AC,DC
PWB
WH
#250(200V)(BK)
FL
#250(BK)
L1
#250(WH)
N1
#250(200V)(WH)
FN
ELP-03V+ELR-03V
1
2
GY
2
3
VLP-03
HL1
HL2
L
1
2
3
CN1
B03P-VL(100V/200V)
HL1
2 HL2
3 L
WH
BK
2
3
L
(NC)
N
MFP
VLP-04V+VLR-04V
WH
WH
BK
WH
MSN
#250(YL)
WH
BK
MSL
WH
WH
WH
B-4
HL1
HL2
L
F-GND
B-3
MSW
#250(WH)
HL1
HL2
L
F-GND
AC,DC
PWB
B-2
BK
Rth2
GND2
B-1
BK
B-1
Rth1
GND2
Rth2
GND2
B-2
Rth1
GND2
N1
B-3
#250(WH)
B-4
#250(BL)
L1
#250(BL)
200V
09R-RWZV-K2GGP4+CZHR-04V-H
BK #250(YL)
WH
B03B-XASK-1
(MFP only)
1
BK
TION DCPS
L2
(NC)
N2
AC,DC
PWB
WH
BK
WH
BK
SRA-51T-4
1
2
3
4
N
L
FN
FL
only
1
2
3
4
VLP-02+VLR-02
N
1
1
L
2
2
WH
BK
FAX
BK
POWER
SW
WH
BK
WH
L
N
FAX
DCPS
L
N

+

!"#$
Wiring Diagram ENGINE4
CN12
CN10
B30B-PHDSS-B
ADU
B24B-PADES
VAREF
+5V1
+5V1
VAREF
+24V2
+24V2
+24V2
GND2
GND2
GND2
GND2
MCPPD
ADMEN1\
MCDRS
ADMCK1\
MCPED
ADMEN2\
MCLUD
10
ADMCK2\
MCPWS
10
11
MPFC\
MCSS1
11
12
MPFS\
MCSS2
12
13
DGS\
MCSS3
13
14
APID
MCSS4
14
15
APOD
MCSPD
15
16
APPD2
MC SET
16
17
APPD1
MCPCL\
17
18
MPLD1
MCFCL\
18
19
MPED
MCLUM\
19
20
MPWS
MCM-T
20
21
DSW-D
MCMCLK\
21
22
ADU SET
MCM\
22
23
MPF SET
MCPFS\
23
24
MSS\
DCPR\
24
25
ADM H/L
26
ADUFM\
27
MPLS2
28
MPLS1
29
(NC)
30
(NC)
MULTICS
B
PCU
PWB
CN11
B22B-PADRS
TXD-FIN1
RXD-FIN1
DTR-FIN1\
DSR-FIN1\
RES-FIN1
GND2
TXD-FIN2
RXD-FIN2
DTR-FIN2\
DSR-FIN2\
10
RES-FIN2
11
GND2
12
TXD-DSK
13
RXD-DSK
14
DTR-DSK\
15
DSR-DSK\
16
RES-DSK
17
TRC-DSK\
18
FGS-FIN\
19
FM1\
20
DCPR\
21
+24V2
22
OPTION

[13] OTHERS
2. Flash Rom version up procedure
1. PCU self print
A. The following items are required for version up of

the flash ROM:
This mode is used to print by using only the PCU data and the firmware
without using the printer controller.
It is mainly used for separate the PCU and the controller trouble.
A. Execution procedure
1) Remove the printer controller, and remove the rear cabinet.
2) Short CN22 of the PCU PWB.
3) While pressing MENU key and OK key together, turn on the power.
* When the power is turned on, the PCU is reset by pushing the push
switch side of the PWB, and the same operations are performed.
Press MENU key and OK key together.
1. Machine body
2. PC (operating on MS-DOS mode)
3. Printer cable (Parallel)
4. Firmware for version up (XXXX.SFU file)
5. Firmware transfer software (FCOPY.EXE)
6. Flash ROM for written PCU (When PCU version is upgraded)
7. MFP controller Flash Rom (Boot-ROM)
B. Version up procedure
1) Turn off the power.
2) Pull out the controller PWB.
3) Switch the jumper wires shown in Fig. 1.
In the case of printer control PWB
JP-2
JP-4
VCCW
DIAG
L H
OFF ON
In the case of MFP control PWB
CN22
JP-2
JP-5
VCCW
DIAG
L H
OFF ON
4) When the flash ROM version of other than the controller is upgraded,
remove the flash ROM from the said PWB unit and insert it into the
ROM slot on the controller as shown in Fig. 1. When the flash ROM
of Controller is removed, version up of the flash ROM cannot be
made. Therefore install the flash ROM for Controller which are
preliminary arranged to the Controller PWB.
SW1
5) Install the controller PWB.

At this time, disconnect the scanner cable/FAX connection cable.
4) The machine is operated in the diag mode.
6) Connect the PC and the machine with the printer cable.
5) Press MENU key to select the self-print mode.

6) Set the self-print pattern to 1 - 40, and execute the operation.
* Self-print patterns 1 - 40 are formed in the PCU.
Do not set to other than them.
7) Turn on the power.

At this time, the machine is booted in the BOOT mode, and the
following message is displayed on the 2-line display.
Version Check
XXXXXXXXXX
8) Select the following display screen with MENU key, and press OK
key.
Rewriting the flash ROM inserted to an empty socket
CN Update
From Parallel
[OK]key
CN Update
Waiting Data
Rewriting the controller Flash ROM
Firm Update
From Parallel
[OK]key
Firm Update
Waiting Data
DM-3500 OTHERS 13-1

"

9) Boot the PC in the MS-DOS mode.

Check the directory and the file name in advance.
12) When data reception is completed normally, the display is switched

as follows, and the data LED goes off.
10) Enter the command below and execute, and the file is written.
FCOPY XXXX.SFU (XXXX.SFU: File name)
11) When data are received, the display is switched as follows. The data
LED blinks.
CN Update
Receiving Data
Firm Update:XXXX
Result:OK
When data reception is normally completed,

the screen changes to the display below.
CN Update PCU
Writing OK?
[OK] key [Check writing]
CN Update PCU ->CN5

Writing Data
][
CN Update:XXXX
Result:OK
] key [Write slot selection]
CN Update PCU ->CN6

Writing Data
[OK] key [Slot check]
CN Update PCU ->CN6

Writing Data
[Writing]
CN Update PCU ->CN6

Result: OK
Firm Update
Receiving Data
[Data receiving]
Firm Update
Writing Data
[Writing]
Firm Update
Result: OK
DM-3500 OTHERS 13-2

13) If data reception is not completed normally, the display is switched as

follows, and the error LED blinks.
Fig.1
Printer control PWB
CN Update:XXXX
Result:NG
JP4
JP3
JP6
JP5
Firm Update:XXXX
Result:NG
JP2
In this case, turn off the power and repeat procedures from 7).
14) When data reception is completed normally, turn off the power and
pull out the control PWB.
15) Remove the flash ROM from the socket, and replace it to the original
PWB.
16) Replace the jumper wire of the control PWB to the original position.
Flash ROM Slot
Flash ROM Slot
(except JAPAN)
(only JAPAN)
In the case of printer control PWB

JP-2
JP-4
VCCW
DIAG
MFP control PWB
H L
ON OFF
In the case of MFP control PWB

JP-2
JP-5
VCCW
DIAG
JP5
JP4
H L
ON OFF
JP7
17) Install the control PWB.
Table1 Contorol PWB Jumper-PIN
JP6
Printer control PWB

Jumper switching
function
The mark printed

on PWB
BOOT program
start
DIAG
Flash write
(Control-PWB)
VCCW
JP4 ON
OFF*
JP3
JP2 H
enable L*
Battery ON/OFF
BATTERY
JP5 ON*
OFF
no use
SW1
JP3 H
L*
JP2
Function
protect
Default setting
MFP control PWB

Jumper switching
function
Flash ROM Slot

The mark printed
on PWB
BOOT program
start
DIAG
JP5 ON
Flash write
(Control-PWB)
VCCW
JP2 H
Function
[Supplement]
OFF*
enable L*
Battery ON/OFF
BATTERY
JP6 ON*
OFF
no use
SW1
JP4 H
L*
protect
When the controller flash ROM version up procedure is not completed

normally due to a power OFF trouble, etc. it may not be booted by turning
on the power.
In such a case, if the controller boot ROM and the Controller ROM are
available, rewriting can be performed by using the socket. When
servicing, therefore, be sure to carry those two ROMs.
Default setting
Note:
1) To use FCOPY as the writing tool from PC, the controller boot ROM
and the Controller ROM are required.
Therefore, to upgrade the Controller version, the Controller flash
PWB must be arranged separately.
2) When the controller version up procedure is not completed normally
due to a power OFF trouble, etc. it may not be booted by turning on
the power.
In such a case, if the controller boot ROM and the Controller ROM
are available, rewriting can be performed by using the socket. When
servicing, therefore, be sure to carry those two ROMs.
DM-3500 OTHERS 13-3

!

CAUTION FOR BATTERY DISPOSAL

(For USA,CANADA)
Contains lithium-ion battery. Must be disposed of properly.
Remove the battery from the product and contact
federal or state environmental
agencies for information on recycling and disposal options.

"

COPYRIGHT c 2001 BY SHARP CORPORATION

All rights reserved.
Printed in Japan.
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted,
in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise,
without prior written permission of the publisher.
Trademark acknowledgments
Windows and Windows NT are trademarks of Microsoft Corporation in the U.S.A.
and other countries.
IBM and PC/AT are trademarks of International Business Machines Corporation.
PCL is a trademark of Hewlett-Packard Company.
Pentium is a registered trademark of Intel Corporation.
All other trademarks and copyrights are the property of their respective owners.
SHARP CORPORATION
Digital Document System Group
Quality & Reliability Control Center
Yamatokoriyama, Nara 639-1186, Japan
2001 April Printed in Japan

B 8300 SM

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This document has been published to be used for

At the production line, the output power of the scanner unit

For North America:

Do not remove the cabinet, operation panel or any other covers.

INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED.

UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEFFNET UND

OSYNLIG LASERSTRLNING NR DENNA DEL R PPNAD OCH SPRRAR R

AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA NKYMTNT

[8] MACHINE OPERATION

1. System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

3. Setting mode on Computer side . . . . . . . . . . . . . . . . . . 8-2

4. Printer environment setup. . . . . . . . . . . . . . . . . . . . . . . 8-2

3. List of combination of peripheral devices . . . . . . . . . . . .2-2

5. User setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

6. Web menu frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

5. Switch, Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

1. Trouble codes list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

2. Details of trouble codes . . . . . . . . . . . . . . . . . . . . . . . . 11-2

7. Motor, Clutch, Solenoid . . . . . . . . . . . . . . . . . . . . . . . . .5-6

3. Half of operation in trouble . . . . . . . . . . . . . . . . . . . . . . 11-9

[6] UNPACKING AND INSTALLATION

[12] CIRCUIT DIAGRAM

1. Installing procedure flowchart . . . . . . . . . . . . . . . . . . . .6-1

1. Printer model Block diagram . . . . . . . . . . . . . . . . . . . . . 12-1

2. Note for installation place . . . . . . . . . . . . . . . . . . . . . . . .6-2

2. Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3

3. Check the parts included . . . . . . . . . . . . . . . . . . . . . . . .6-2

A.Cautions for servicing

5) Do not make any modifications to this machine. Doing so may result

DM-3500 GENERAL 1-1

B/W scanner module/DSPF(AR-EF1)

Upper exit tray

Multi purpose drawer

Stand/3 x 500 sheet

Other options required for the installation/mounting.

Printer model (35ppm) (NIC option)

DM-3500 Multi Purpose Drawer (AR-MU1), or Stand/MPD&2000 Sheet Paper Drawer

MFP model (35ppm) (NIC standard)

DM-3551 B/W Scanner module/DSPF (AR-EF1) , or B/W Scanner module/SPF (AR-EF2)

MFP model (45ppm) (NIC standard)

DM-4551 B/W Scanner module/DSPF (AR-EF1) , or B/W Scanner module/SPF (AR-EF2)

3. List of combination of peripheral devices

B/W scanner module/DSPF

Related to paper feed unit

Stand/3 x 500 sheet

Stand/MPD & 2000 sheet

Duplex module/bypass tray AR-DU4

Upper exit tray extension

Facsimile expansion kit

Power supply unit

Hard disk drive

Print server card

= Must be installed together.

DM-3500 CONFIGURATION 2-2

Hard disk drive

Power supply unit

Network scanner expansion kit

Facsimile expansion kit

PS3 expansion kit

Multi-function controller board

Print server card

Upper exit tray extension