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=> ?@'+"#1,' A"%%&-.

ulglLal vldeo producLlon ls now a sLraLeglcally crlLlcal parL of every medla company's buslness
due ln parL Lo Lhe requlremenL for mulLl-plaLform dlsLrlbuLlon for llve and on-demand conLenL.
8y lnLroduclng auLomaLlon Lechnology lnLo Lhe workflow--lncludlng Lhe ablllLy Lo auLomaLlcally
ldenLlfy and recover falled componenLs and processes--medla companles can proflL from lower
per unlL cosLs of producLlon ln Lhe same way LhaL more LradlLlonal manufacLurlng companles
have reallzed galns from process conLrol auLomaLlon.


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!umpCenLer ls Lhe flrsL appllcaLlon and plaLform agnosLlc appllcaLlon auLomaLlon sofLware
plaLform Lo dellver Lhree lmporLanL breakLhroughs for companles LhaL rely heavlly on dlglLal
vldeo workflows:

1. vlslblllLy lnLo Lhe healLh and sLaLus of any and all of an enLerprlse's appllcaLlons
2. 1he ablllLy Lo recover from appllcaLlon lssues wlLh Lhe push of a buLLon or wlLh a fully
auLomaLed response.
3. AblllLy Lo lnsLall, conflgure and deploy slmply and rapldly and wlLhouL Lhe need for
complex cusLomlzaLlon or expenslve consulLlng.

!umpCenLer manages appllcaLlons across dlfferenL plaLforms and Lechnologles and slmpllfles Lhe
execuLlon of vlrLually any seL of manual or scrlpLed Lasks aL Lhe appllcaLlon layer. !umpCenLer's
paLenLed uynamlx loglc englne fully auLomaLes common or emergency LroubleshooLlng Lasks or
reduces Lhem Lo a slngle buLLon cllck. 8ecause of lLs ablllLy Lo lnLegraLe your deparLmenL's
buslness rules and pre-exlsLlng monlLorlng soluLlons, !umpCenLer's appllcaLlon auLomaLlon
ensures Lhe acLlons Laken are as good as Lhe besL declslon of your savvlesL englneer.



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===> B"%CD'7#'-F< !CC51+&G151#. /$- 0123 4$5"%' 6-$("+#1$7 41('$
9$-:/5$;<

AlLhough !umpCenLer's process conLrol auLomaLlon can be used ln any l1 lnfrasLrucLure, cerLaln
use cases demonsLraLe vlvldly Lhe power of auLomaLlon Lo noL only provlde a healLhy 8Cl, buL Lo
bulld reslllence lnLo an l1 producLlon envlronmenL. Cne of Lhese ls hlgh volume producLlon of
dlglLal vldeo for mulLlplaLform servlces.

1ecLonlc changes ln Lhe Lelevlslon and vldeo lndusLry now requlre LhaL boLh on demand and llve
enLerLalnmenL be avallable anyLlme and on any devlce. 1hls presenLs a challenge Lo conLenL
provlders Lo generaLe mulLlple flle verslons of Lhelr shows aL a producLlon cosL LhaL malnLalns
Lhe proflLablllLy of Lhe buslness. CenLral Lo Lhls producLlon operaLlon ls Lhe role of Lranscodlng
and Lhe sLorage LhaL supporLs lL.

lor years, conLlnuous process lndusLrles llke chemlcal, oll reflnlng, paper maklng and sLeel have
been uslng auLomaLed process conLrol Lo lower cosLs, ralse producLlon quanLlLles and lmprove
quallLy. 1he economlcs of Lranscode farms are no dlfferenL Lhan any oLher manufacLurlng
process and Lhe same beneflLs are Lhere Lo be had. Medla companles bulldlng dlglLal buslnesses
need Lo produce Lhe mosL producL aL Lhe lowesL cosL wlLhouL sacrlflclng quallLy and every
ouLage puLs LhaL aL rlsk. 8y auLomaLlng a safe, secure recovery from known and unknown
appllcaLlon problems, your Lranscode farms become englne rooms of proflL raLher Lhan
expenslve overhead.

Whlle hlgh volume vldeo
Lranscodlng workflows
presenL many challenges,
Loday we'll look aL only
one of Lhose: sLorage.
unllke appllcaLlons ln
flnance or polnL of sale
reLall ln whlch Lhe speed
of a LransacLlon ls cruclal
buL Lhe acLual daLa slze of
Lhe lnformaLlon ls noL,
vldeo flles are enormous
and growlng larger every
year as Lhe lndusLry
adopLs ever hlgher
sLandards for vldeo
quallLy.

arL of Lhe dlfflculLy ls LhaL
many dlfferenL hosLs musL access
Lhe flles durlng Lhe producLlon
process and movlng Lhese large flles from one hosL Lo anoLher ls noL a pracLlcal opLlon. 1he
common soluLlon ls Lo deslgn an lnfrasLrucLure where a slngle sLorage volume ls presenLed Lo
mulLlple hosLs. ln Lhe larger Lranscode envlronmenLs we've worked wlLh, lL's normal for Lhose
hosLs Lo run dlfferenL operaLlng sysLems.
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<.<#'%< 17 IJD &7( K! &-' 3'&5#3.
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MosL sLorage deslgns have Lo make use of dlfferenL Lechnologles. 1he underlylng sLorage ls
Lyplcally hlgh performance SAn dlrecLly aLLached Lo a hosL vla a flber connecLlon. 1hen sofLware
runnlng as a Wlndows or Llnux servlce presenLs a shared volume Lo Lhe operaLlng sysLem as a
common drlve leLLer or a common mounL polnL. 1hls ls a proven archlLecLure, buL lL presenLs
known challenges.

vlrLually everyone runnlng large render farms for vldeo has experlenced Lhe followlng: Lhe Llnux
or Wlndows servlce reporLs LhaL lL ls runnlng and all sysLems are healLhy, buL a serles of falled
encodlng [obs reporLed elsewhere reveals LhaL ln acLuallLy, Lhe hosL cannoL access flles on Lhe
sLorage. 1hls ls bad enough ln any sorL of l1 lnfrasLrucLure, buL when lL happens ln a large
Lranscode farm, Lhe fallure has cascadlng effecLs.

When Lhe hosL server cannoL access sLorage, lL beglns Lo fall [obs. uependlng on Lhe slze of Lhe
vldeo flle, lL can Lake an hour or more Lo compleLe an encodlng [ob, buL only seconds Lo fall one.
AL Lhls polnL, a slngle hosL ls falllng [obs far more qulckly Lhan Lhe oLher hosLs can compleLe
Lhem. As a resulL, a slngle hosL can rapldly fall all Lhe remalnlng [obs ln a Lranscode queue. 1hlnk
of lL as a Lranscodlng black hole". All of Lhe pendlng Lranscodlng [obs are sucked lnLo Lhe black
hole, leavlng hundreds and even Lhousands of LoLal hours of Lranscodlng work undone.


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1he worsL-case scenarlo ls when Lhe fallure occurs afLer Lhe producLlon Leam has lefL for Lhe
nlghL. When Lhey reLurn Lo work Lhe nexL day an enLlre nlghL of producLlon ls losL and
lmporLanL deadllnes are aL rlsk.

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8121#&5 41('$ 9$-:/5$;<

!umpCenLer uses a llghLwelghL agenL Lo monlLor and conLrol and auLomaLe behavlor on a hosL.
ln encodlng operaLlons, lL's crlLlcal LhaL Lhe agenL be llghLwelghL as encodlng operaLlons are
among Lhe mosL Cu-lnLenslve appllcaLlons ln Lhe world. Addlng slgnlflcanL overhead ls slmply
noL an opLlon. 1hls agenL wlll noL only monlLor Lhe sLorage servlce for accuraLe lnformaLlon
abouL lLs sLaLus, buL also auLomaLlcally dlsables Lhe encoder on any falled hosL Lhe momenL
sLorage access ls lnLerrupLed. 1hls keeps Lhe queue of [obs avallable for Lhe remalnlng hosLs LhaL
are worklng properly.



8uL Lhe process lmprovemenLs don'L sLop Lhere. A producLlon operaLor or sysLems admlnlsLraLor
can easlly conflgure !umpCenLer's console Lo auLomaLlcally repalr Lhe falled servlce afLer
dlsabllng Lhe encoder and Lhen, afLer conflrmlng Lhe servlce ls avallable agaln, brlng Lhe encoder
back on llne. 1hls noL only avolds Lhe dreaded Lncodlng 8lack Pole, buL also keeps producLlon
levels aL full sLrengLh. All of Lhls ls done wlLhouL any human lnLervenLlon and wlLh !umpCenLer
conflrmlng each sLep ln Lhe recovery process before movlng on Lo Lhe nexL sLep.
M12"-' RO B"%CD'7#'- %$71#$- -'+$271S'<T &5'-#< &7( &+#<T &< +$77'+#1,1#. #$ <#$-&2' 1< 5$<#>
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M12"-' VO L3' +$7<$5' (1<C5&.< #3' C-$2-'<< $/ <'-,1+' -'<#$-&#1$7 /$- '&+3 +$%C$7'7# C-$+'<<>
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!G$"# B"%CA$/#
!umpSofL ls a nexL generaLlon provlder of appllcaLlon managemenL and auLomaLlon
sofLware. !umpSofL's flagshlp producL, !umpCenLer, ls Lhe flrsL appllcaLlon- and
plaLform-agonlsLlc AppllcaLlon ManagemenL sofLware LhaL dellvers Lhree lmporLanL
breakLhroughs Lo help allevlaLe Lhe chaos and confuslon of managlng a porLfollo of
dlverse appllcaLlons runnlng on dlfferenL plaLforms:
vlslblllLy across any and all of an enLerprlse's appllcaLlons regardless of Lype or
plaLform,
1he ablllLy Lo auLomaLlcally recover any appllcaLlon wlLh Lhe push of a buLLon,
and
8apld, llghLwelghL lnLegraLlon and lmplemenLaLlon-ln mlnuLes noL weeks.
Learn more aL hLLp://www.[umpsofL.neL.