No.

1, Persiaran Dato Menteri

Peti Surat 7035, 40911 Shah Alam.
Tel:03-5544-6201 / 6239
Fax: 03-5544-6233 / 6214
www.sirim.my


STS-152A
8 May 2014
CSL Technologies S.B.
Lot 9896-B, Jalan Kampung Jawa,
Batu 4, Kampung Jawa, 40460, Shah Alam.

Attn.: Mr. Alex Cheng, COO
H/P: 012-399-6986 alex@lrc.com.my

c.c.: Mr. Idrus Ismail, QMR
H/P : 018-239-5725 idrus@lrc.com.my

SIRIM-I5SO Green 5-S (G5S) Implementation & Certification for CSLT

We are very pleased to attach herewith our Proposal on Training and Consultation Services towards
achieving the SIRIM-I5SO G5S Implementation & Certification for your kind consideration.

The OBJECTIVE of this Proposal is to lead the CSLT staff to improve their safety, health,
quality, productivity, image, cost, environment and speed through the proprietary SIRIM-G5S
Practice, and become the 1
st
SIRIM-G5S Construction Material Manufacturer, first of its kind in
the world.

This proposal is valid for 90 days from the date of issue of this letter.

Please do not hesitate to contact:

1. Prof. Sam HO, Ex-ADB Quality Expert at SIRIM, at H/P: 012-812-6198 ( samho@hk5sa.com ) OR

2. En. Abdul Ghani Mohd Hashim, Principal Consultant, at H/P: 019-228-3777 ( abghani@sirim.my )

if you need further clarification. Thank you.


Yours sincerely,

Azman Idris Azman Idris Azman Idris Azman Idris to be signed on Original Copies
(DR. MOHD AZMAN IDRIS)
Chief Operation Officer,
SIRIM Training Services (STS),
SIRIM Berhad.
Tel: 03-5544-6201
Fax: 03-5544-6214
azmanm@sirim.my

STS-151A/G5S-CSLT/20140408/P- 2










PROPOSAL



TRAINING AND CONSULTATION SERVICE


SIRIM-I5SO G5S
Implementation and Certification

for

CSL Technologies S.B.
Lot 9896-B, Jalan Kampung Jawa,
Batu 4, Kampung Jawa, 40460, Shah Alam.


Dated
8 May 2014


Prepared by

SIRIM Berhad & International 5-S Organization (I5SO)


All information, which is contained in this proposal, belongs to SIRIM Berhad and is specifi commercial information
for CSL Technologies S.B. (CSLT)

The information is to be used for All the sole purpose of review and evaluation by CSLT as the parties anticipate
entering into a forward legal agreement in the near future. The information is highly confidential and shall not in any
manner be used or made known to any third party without prior written permission of
SIRIM Berhad and I5SO.

SIRIM Berhad and I5SO
Use or transmission of any information contained in this proposal is subjected to the notice, which is stated above.



STS-151A/G5S-CSLT/20140408/P- 3

1. Background & Objective

5-S is the first step towards TQM. Over the last century, the Japanese have formalised the technique and
name it as 5-S Practice. Prof. Sam Ho has improved and defined its terms in English/Malay/Chinese and
developed the world's first 5-S Audit Checklist which was used for training in Malaysia under an Asian
Development Bank Quality Expert assignment in 1993-94 at SIRIM. In 1998-2000, a US$600,000 grant
has been given to the author to train up 2,500 5-S Lead Auditors in Hong Kong, the first of its kind in the
world. By now, over 20,000 people have been trained, with over 1,000 organisations representing 50,000
people certified as 5-S Registered Organisation.

Furthermore, in 2006, with the help of Mr. Masaaki Imai, Founder of the Kaizen Institute, Prof. Sam Ho has
developed yet another Audit Checklist named Lean 5-S. Together with the 5-S Checklist, SIRIM has
adopted it as the SIRIM Green 5-S (SIRIM-G5S) Audit Checklist and promoted it since Jan 2011, in line
with the go-GREEN Policy of the Malaysian Government.

Reported on 2011-5-17 at the New Strait Times (NST), PM Najib said at the Oxford Centre for Islamic
Studies that Malaysia cannot be business as usual, it cannot be status quo. We must embrace change.
And we will deliver change for you. The SIRIM 5-S will deliver the right change agent.

Reported on 2011-5-18 at the NST, speaking at the New York Stock Exchange, PM Najib added that The
transformation is going to bring about a high growth rate of at least 6% pa. The transformation is based
on real, deliverable programmes and projects that will touch the people. The SIRIM L5S will deliver
the real, deliverable programmes that will touch the people.

Reported on 2011-5-19 at the NST, Malaysia was ranked 16
th
overall in terms of competitiveness amongst
59 economics, compared with 10
th
place last year. HKSAR was ranked the top of the world, just above
USA. Commissioned by the HKSAR Government to run the HK 5-S Campaign since 12 years ago for
many Government Departments, Prof. Sam Ho, the Ex-Quality Expert from SIRIM, can help to transplant
the HK successful experience to Malaysia via the SIRIM-G5S programme.

The OBJECTIVE of this Proposal is to lead the CSLT staff to improve their safety, health,
quality, productivity, image, cost, environment and speed through the proprietary SIRIM-G5S
Practice, and become the 1
st
SIRIM-G5S Construction Material Manufacturer, first of its kind in
the world.


2. Introduction to the SIRIM 5-S

(SIRIM 5-S) Standard

In order to be able to comment whether 5-S practice is useful, the proprietary SIRIM 5-S Standard
Audit Checklist developed by Ho [1995] in App.1. Following the rule of TQM (i.e., KISS
Keep It Short and Simple), the check-points are summarised in the following Table.

Japan 5S SIRIM 5-S

*
SIRIM 5-S

in Malay *

* 50-pts. * Typical Examples * (from the 50-pts.)

Seiri Structurise Struktur 10 Throw away rubbish and return to store
Seiton Systematise Sistematik 10 30-second retrieval of a document
Seiso Sanitise Sanitis 5 Individual cleaning responsibility
Seiketsu Standardise Standard 15 Transparency of storage and fool-proof
Shitsuke Self-discipline
Sentiasa
disiplin-diri
10 Do 5-S daily and 5-S Audit

* Created by Prof. Sam Ho (Quality Expert, SIRIM)



STS-151A/G5S-CSLT/20140408/P- 4
3. Introduction to the SIRIM Lean 5-S

(SIRIM L5S) Standard

Kaizen Institute (Founded by Mr. Masaaki Imai, the key consultant for the
Lean Production System at Toyota) and the HK 5-S Association (Founded
by Prof. Sam Ho) have created a unique consulting approach to diagnosis
of Lean Status to assist top management in taking such initiatives. The
diagnosis consists of the following steps:-
Step 1: Prof. Sam Ho has developed the road map to lean criteria and it
will be explained during the diagnosis (see App. 2).
Step 2: The corporate financial standing can be assessed by the bottom
line in the financial reports and Management should make every
effort to improve it. Unfortunately, in most enterprises, such
standards are not available to assess the current lean status of the operation system.
Step 3: Where there is no standard, there can be no assessment. L5S can help top management to know
where it is on the journey to the world class and set the target for the next step.
Step 4: This approach has already been practiced in many companies and has left profound impacts on the
minds of top management.

Synopsis: 10 Operations and 5 Steps Approach (see App. 2)

L1: Product/Process Design = +10% (increase of SALES)
L2: Forecasting = +10%
L3: Men & Materials = -10% (reduction of COST)
L4: Utilities & Tax = -20%
L5: 5-R on Machines/Material = -10%
L6: Machine TPM = -10%
L7: Flow Method = +10%
L8: Quality Management = -10%
L9: Stock Control = -10%
L10: Floor and Space = +10%

Overall Target: Sales +10% Costs -10%

4. Introduction to the SIRIM Green 5-S

(SIRIM-G5S) Standard

Profit
Men Machines Materials Method
S-4: Standardise
S-2: Systematise + S-3: Sanitise
5-S Audit S-5: Self-discipline QCC
Quality Cost / Env. Delivery
S-1: Structurise
SIRIM SIRIM Green 5 Green 5- -S S ( (G5S G5S) ) Management Model Management Model
( (G5S G5S = = 5 5- -S S + + L5S L5S) )
L5S
5-S


STS-151A/G5S-CSLT/20140408/P- 5

SIRIM-G5S* = 5-S* + L5S* (ISO 9000/14000/50000 + OH18001) APBEST-TQM

5-S = Structurise, Systematise, Sanitise, Standardise & Self-discipline (see App. 1)
L5S = Lean 5-S Model (see App. 2)
ISO 9001 = Quality Management System [ www.iso.org ]
ISO 14001 = Environmental Management System [ www.iso.org ]
ISO 50001 = Energy Management System [ www.iso.org ]
OHSAS 18001 = Occupational Health & Safety Management System [ www.ohsas.org ]
APBEST = Asia-Pacific Business Excellence Standard (TQM) Award [ www.apbest.org ]


5. Deliverable

In operations, in order to achieve TQM, CSLT must increase Value = Quality / Cost.
G5S implementation will help to increase the value of the operations by: -

5.1 / Improving the Safety/Quality through:-
improve quality of work (e.g. minimise errors via proper labelling and fool-proofing)
improve work environment (e.g. sparkling clean and garden-like setting)
improve sense of responsibility (e.g. one stop service)
raise team spirit (e.g. G5S cross-auditing and G5S day)
improve image & competitiveness (e.g. seeing-is-believing)
improve ISO 9000/14001/50000 & OHSAS 18001 implementation (e.g. all 50 + 50
points of SIRIM 5-S & L5S)

5.2 Reducing Cost through:-
improve space utilisation (e.g. throw away rubbish and better storage methods)
improve productivity (e.g. 30-second retrieval of materials & better Flow Mgt. via L5S)
reduce manpower lost (e.g. occupational health and safety and L5S HR deployment)
reduce wastage & use recycle materials (e.g. L5S)
reduce equipment down time and work delay (e.g. daily G5S activity)

This proposal aims to:

(A) Train up to 40 Executive & Front-line staff of CSLT as G5S Green-belt in order to
implement G5S at the CSLT.

(B) Train up to 20 CSLT Green-belt staff as G5S Blue-belt in order to develop the G5S
Management System at the CSLT.

(C) Implement SIRIM-G5S successfully at the CSLT sites.



STS-151A/G5S-CSLT/20140408/P- 6
6. Programme Content

Note: All dates below are tentative and are subject to final confirmation by both parties.

(A) G5S Green-belt Programme

Day 1: (13 May 2014) Aid

9:00am Introduction to the Seminar, Speaker & Participants
9:15am Introduction to the G5S Practice (Powerpoint)
10:30am Tea Break
10:45am The G5S Case Study (Video)
12:00am How to conduct G5S Audit at own unit and What to do next?
12:30pm Lunch

2-5pm G5S Site Audit (G5S Committee Members only) (d-Camera)

Day 2: (14 May 2014)

9:00am The G5S Audit Team Report and Review (d-Photos)
10:30am Tea Break
10:45am Briefing for the G5S Lead Auditor Test
11:15am Revision for the G5S Lead Auditor Test
11:45am The G5S Lead Auditor Test (Test Paper)
12:30pm Lunch

2-5pm Campaign on S-1: Structurise (G5S Committee Members only)
The photos before and after changes will be recorded and discussed.

Day 3: (15 May 2014)

9:00am Review of the S-1 Campaign
9:30am Experience sharing of the S-1 Campaign
10:30am Tea Break
10:45am The FT G5S Implementation Experience
11:30am The FT G5S Implementation DVD
12:15am Q&A
12:30pm Lunch

2-3:15pm Content of the G5S Manual (a G5S Manual Template WORD file will be given)
3:15pm Tea Break
3:30pm G5S Implementation Planning Meeting
-- role of the steering committee and G5S Green-belts
-- Assignment of responsibilities and what to do next: S-2 & S-3
5pm End



STS-151A/G5S-CSLT/20140408/P- 7
(B) G5S Blue-belt Programme

Day 1: (9 Jun 2014)
How to conduct G5S Assessment
- The techniques and behaviour of a G5S Assessment
- Forms used for G5S Assessment
- Development of G5S Manual
Live Assessment
- The techniques and standards of G5S Assessment
- Mock Assessment conducted at site

Day 2: (10 Jun 2014)
How to lead organizations towards G5S Certification
- G5S Tool-box applications
- Cross-assessment of the G5S Manuals
- Discussion of various problems encountered during G5S implementation
- The G5S Lead Assessor (Blue-belt) Test

Day 3: (11 Jun 2014)

G5S Implementation Briefing to all Department Representatives (by groups).


(C) G5S Implementation Programme

This implementation programme, using the KISS (Keep It Short & Simple) Approach, will be
arranged as follows.

Sess. Date Contents Follow-Up Notes
S1a

___ Jul 14 (am)
Consultancy Part-1:
~ Confirmation of G5S
Manual

~Making of G5S
PowerPoint

~Sharing of G5S Manual
Samples
S1p

___ Jul 14 (pm)


Audit + Site visit & report

Target at 80% min.

Reporting


S2a

___ Jul 14 (am)
Consultancy Part-II:
~Mock Audit~G5S Goals
and Targets
~Case Study (DVD)
~G5S Enforcement
activities 5.1-5.10
~ Finish PowerPoint
~G5S Commission
~Supplement: Good
Housekeeping DVD
S2p

___ Jul 14 (pm)


Audit + Site visit & report

Target at 80% min.

Reporting

S3a

___ Jul 14 (am)
Consultancy Part-III:
~ Production of G5S PPT
All 5-S Committee
Members are
involved
~ Include as many site
staff in PPT production
as possible

S3p

___ Jul 14 (pm)

~ Production of G5S PPT
~ Site visit & report
~ Finish G5S PPT
Production
~ Editing of PPT





STS-151A/G5S-CSLT/20140408/P- 8
7. Fees (special offer)

7.1 Training & Consultancy

@RM8,000 x 9 sessions = RM72,000 *

* Inclusive of the air-tickets & hotel fees plus the G5S training kit as follows:-
(a) 50 x G5S Audit Checklists
(b) G5S DVD
(c) Taylor-made G5S Poster (Softcopy)
Note: Apart from the above materials, the handouts have to be photocopied by the client.

7.2 Certification Audit (carried out 2 weeks after C.2)

G5S Registration and Certification fees will be charged at RM8,000 (registration & manual
audit fees) + RM8,000/manday x 2 = RM24,000. This is followed by a half-yearly
surveillance auditing fee of RM8,000/manday x 2. The Certification Audit Assessor will
be independent of the above consultants. After 3 years (i.e., the 6
th
Surveillance Audit), the
cycle will be reduced to annual.

7.3 Total Turn-key Fees for the Project = RM72,000 + 24,000 = RM96,000 #

Please pay 50% down-payment to SIRIM Berhad before commencement. Balance
payable 2 weeks before the Certification Audit.

# Additional Consultancy services will be provided free-of-charge if the certification does
not go through in the first attempt.


8. Certificates

8.1 G5S Lead Auditor Certificates (Green-Belt)
Up to 40 staff. Each delegate attending the G5S Green-belt course will be awarded a
Certificate of Attendance. If they pass (at 60%) both the group live audit report and the
written test (equally weighted), they will be awarded the G5S Lead Auditor Training
Certificate instead. 20% will be awarded Distinction.

8.2 G5S Lead Auditor Certificates (Blue-Belt)
Up to 20 Green-belt holders. Each delegate of the G5S Implementation Leaders will be
awarded a Certificate of Attendance. If they pass (at 60%) both the group live audit report
and the written test (equally weighted), they will be awarded the G5S Lead Assessor
Training Certificate instead. 20% will be awarded Distinction.

8.3 G5S Registered Firm Certificate
The Client will be awarded a Certificate of G5S Registered Firm if they pass the G5S
Certification. Any Non-Conformances (NCs) found during the assessment have to be
rectified first before the certificate is endorsed by the I5SO Board of Directors and issued
jointly by I5SO + SIRIM.


STS-151A/G5S-CSLT/20140408/P- 9
9. Trainer/Consultant

Founder Chair, HK5SA & I5SO - to take lead from the beginning to the end:
Prof. Sam HO PhD(Mgt.), FIQA, EQA Assessor, H/P: 012-812-6198, samho@hk5sa.com
Founder Chair of the HK 5-S Association & I5SO with over 20,000 members world-wide,
Director of HKSAR Government sponsored 5-S Campaign, certified over 1,000 firms in HK/China,
Oshikawa Fellow of the Asian Productivity Organization (86-87),
Asian Development Bank Quality Expert-SIRIM to the Malaysian Government (93-94),
Chairman of the 1st-19th "International Conference on ISO and TQM - ICIT" (96-15),
Professor of Strategy & Quality, Luton Business School, UK (96-97),
Research Associate, Judge Institute of Management, Cambridge University, UK (96-97),
Guest Speaker, Said Business School, Oxford University, UK,
Professor of Strategic & Quality Management, International Management Centres, UK,
Visiting Professor in TQM at RMIT (Australia), Linnaeus (Sweden) & HKU, CUHK, PKU & THU,
Distinguished Professor in Business Excellence, Sun Yat Sen University (1
st
in China),
Consultant and Trainer for over 200 firms for ISO 9000 & 5-S implementation,
Founder Chair, Asia-Pacific Business Excellence Standards (APBEST) Academy,
Author of over 100 papers & 20 books, including "TQM: An Integrated Approach", translated into 5 languages


G5S Consultant, I5SO Supporting and Certified G5S Auditor:
Ms. Lana Ryzhkova H/P: 011-2329-4038, newsvet2013@yandex.ru

G5S Black-belt
BA in Economics & Accounting
Past work experience include:
-- Production Controller
-- Accountant
-- Administrator



~ E N D ~

STS-151A/G5S-CSLT/20140408/P- 10
App. 1: The SIRIM 5-S

Audit Checklist (ver.13; Jan 2013)

Prof. Sam HO, Ex-ADB Quality Expert at SIRIM, H/P: 012-812-6198 samho@hk5sa.com www.hk5sa.com

5-S What (every audit needs to come with a digital photo, with date) Where How ( / X) Who When
S-1: Structurise (Struktur)
1.1 Throw away/return things which are not needed (>1-year)
1.2 3-R: Reduce, Re-use, Re-cycle & paperless, etc.
1.3 Needed things stored: low, medium & high usage
1.4 Personal belongings kept to the minimum
1.5 Treat defects, leakage, breakage and their causes
1.6 One-is-best #1:Daily Things-to-do List
1.7 One-is-best #2: one set of tools/stationery/1-page form
1.8 One-is-best #3:one hour meeting (be concise)
1.9 One-is-best #4: one stop service for customer
1.10 One-is-best #5: one location for files, server & material
S-2: Systematise (Sistematik)
2.1 Everything has a clearly designated name & place
2.2 Every place should have a responsible person label
2.3 Security on doors/cabinets & key management
2.4 Functional placement for leaflets, tools and material
2.5 Filing standards and control master list
2.6 First in, first out arrangement (always left in, right out)
2.7 Zoning, placement marks, signage and badges
2.8 Neat notice boards (include zoning & labels)
2.9 Easy-to-read notices (include expiry date)
2.10 30-second retrieval of tools, document & parts
S-3: Sanitise (Sanitis)
3.1 Individual cleaning responsibility assigned
3.2 Make cleaning and inspection easy (15cm)
3.3 Clean the places most people do not notice
3.4 Cleaning inspections and correct minor problems
3.5 Regular sparkling cleaning campaigns
S-4: Standardise (Standard)
4.1 Transparency (minimize doors, covers & locks)
4.2 Straight line, right-angle and leveling arrangements
4.3 'Danger' warning, fire extinguisher & exit signs
4.4 Dangerous goods, mechanical safety measures
4.5 Work instructions and passed labels
4.6 Electrical wiring neatness and switch labels
4.7 Energy Conservation Aircon temperature mark/switch
4.8 Physical handling standards and instructions
4.9 Colour coding -- paper, files, containers, etc.
4.10 5-S responsibility labels on floor plan or at site
4.11 Prevent noise and vibration at source
4.12 Exercise Safety Policy and Risk Assessment
4.13 Fool-proofing (Poka-yoke) Practices
4.14 Park-like environment (garden office/factory)
4.15 5-S & OHS Museum (photos before/after)
S-5: Self-discipline (Sentiasa disiplin-diri)
5.1 Execute individual 5-S responsibilities
5.2 Wear, if necessary, safety helmet/gloves/shoes/etc.
5.3 Good communication & phone call (magic-word)
5.4 Daily 5-minute 5-S Practice
5.5 One day processing of job/tasks (see 1.6)
5.6 Safety-box and practise dealing with emergencies
5.7 Organisation Chart and Performance Indicators
5.8 Design and follow the 5-S Manual
5.9 Quarterly 5-S Audit and Improvements
5.10 Seeing-is-believing and Keep It Short & Simple (KISS)

STS-151A/G5S-CSLT/20140408/P- 11
App. 2: The SIRIM Lean 5-S Audit Checklist: 10 Operations & 5 Steps Approach

Prof. Sam Ho, Ex-ADB Quality Expert at SIRIM, ver. 4, Jan 2013, H/P: 012-812-6198, samho@hk5sa.com
Hj. Ab. Ghani Mohd Hashim, Principal Consultant at SIRIM, H/P: 019-228-3777, abghani@sirim.my

Firm/Dept. Audited: _________________________________________ Date: _______________

Address: _____________________________________________________________________

Auditee: ___________________ H/P: _________________ Email: ____________________

Auditor: ___________________ H/P: _________________ Email: ____________________

L5S Checklist Change L5S Checklist Change
L1: Product/Process Design
1.1 Customer Feedback
1.2 Blue-ocean Strategy
1.3 80/20 Rule
1.4 Over-design
1.5 Purchase/Add-value
+10%
_____%
_____%
_____%
_____%
_____%
L6: Machine TPM
6.1 Breakdown
6.2 Spare equipment
6.3 Maintenance Staff
6.4 Obsolete
6.5 Maintenance is Free
-10%
- ____%
- ____%
- ____%
- ____%
- ____%
L2: Forecasting
2.1 Produce > Sales
2.2 Sales > Produce
2.3 Overtime Rate
2.4 Idling Capacity
2.5 Just-In-Time (JIT)
+10%
_____%
_____%
_____%
_____%
_____%
L7: Flow Method
7.1 Bottleneck
7.2 4-M Co-ordination
7.3 Non-stop Flow
7.4 Delay in delivery
7.5 Flow KISS & Merge

+10%
_____%
_____%
_____%
_____%
_____%
L3: Men & Materials
3.1 Idling HR
3.2 Unfit HR
3.3 Expensive Purchases
3.4 Cost of Men/Materials
3.5 Plan at 101%
-10%
- ____%
- ____%
- ____%
- ____%
- ____%
L8: Quality Management
8.1 1-10-100 Rule
8.2 DIRFT
8.3 from 5 to 6-
8.4 Dont Get, Make & Send
poor Quality
8.5 Fool-proofing
-10%
- ____%
- ____%
- ____%
- ____%

- ____%
L4: Utilities & Tax
4.1 Water + Sewage
4.2 Electricity + Aircon
4.3 Gas + Heating
4.4 Computer & Telecom
4.5 Tax Liability
-20%
- ____%
- ____%
- ____%
- ____%
- ____%
L9: Stock Control
9.1 Over-stock
9.2 Loss stock, loss money
9.3 Dead-stock is loss
9.4 Poor control leads to
Cheating
9.5 Loss sales, loss profit
-10%
- ____%
- ____%
- ____%
- ____%

- ____%
L5: 5-R for Machines/Material
5.1 Refuse
5.2 Reduce
5.3 Re-use
5.4 Re-cycle
5.5 Replace
-10%
- ____%
- ____%
- ____%
- ____%
- ____%
L10: Floor and Space
10.1 Floor area is expensive
10.2 Space for storage
10.3 High/Mid/Low Usage
10.4 Park-like setting
10.5 Happy Customer brings
Profit
+10%
_____%
_____%
_____%
_____%
_____%

Profit arise from +%


_____%

Saving arise from -%

_____%


STS-151A/G5S-CSLT/20140408/P- 12
App. 2: Examples of 5-S/L5S Implementation led by the I5SO (1st in the World *)

Manu. Artech Printing, Uchiya (HK) Ltd., Onpress PCB, JTI Tobacco, Aus Plastics, Cemac Building
Materials, Pacific Textiles, Sonca Industries, Group Sense Int., V-Tech Group, Central Textile,
Elec & Eltek, Simons Instruments, Gloria Sun, Wongs PCB, Mansfield Dies & Moulds,
Philips Factories in SZ, Gold-peak Industries, Johnson Auto Electric, Adidas (+ Vendors),
Proton Holdings Bhd., Exclusive Mark (M) S.B., etc.

Constru. HK Housing Authority, HK Housing Society, Hip Hing Construction, Gammon Construction,
Vibro Foundation, Hsin Chong Construction, China Resources Construction, Paul Y
Construction, Gong Hing RMC, China Construction, Berican Construction, Hanison
Construction, Chun Woo Construction, Shui On Const., Putra Perdana Construction S.B.,
IJM Construction Bhd., Pesona Metro Construction S.B., Johawaki Holdings Bhd., etc.

Health @Hospital Authority & its 45 public hospitals, including: Princess Margaret Hospital, Yan
Chai Hospital, Tun Mun Hospital, Kwong Wah Hospital, Alice Ho Hospital, Grantham
Hospital, Queen Mary Hospital, Queen Elizabeth Hospital, Maryknoll Hospital, Caritas
Hospital, Heaven of Hope Hospital & Dental Clinics; HKSAR Dept. of Health, Specialist
Medical Centre; Guangdong Peoples 1
st
Hospital; HK Baptist Hospital; Dr. Wongs Clinic: SZ
Lung Guang District Hospital, Ampang Hospital, DEMC Hospital (Shah Alam), etc.

Education: HK 5-S Kindergarten, Danse A Lili Ballet Academie, Shenzhen #7 Kindergarten, PolyU
Estate Management & Student Affair Office, HK Uni., HK Baptist Uni., Chinese University,
City University, Zhong San University, Chinese Christian Schools, Sing Kung Hui Schools,
China Missionary Centre, NUS (Singapore), UNITEN (Kajang), UiTM (Sarawak), etc.
Quality Education Fund for 10 kindergartens, primary & secondary schools

F&B Ocean Empire Int. Group, Tao Heung Group (70 restaurants in HK & China + Logistic
Centres), Tai Hing Group (40 restaurants in HK & China + Logistic Centre), San See Tai
(Macau), Chee Kee, Cousin, Hung Fa Lau, Maxim Group (60 restaurants in HK & China +
Logistic Centre), Cheung Hing Lung, Fook Yuen, Tang Palace (Shenzhen, Shanghai, Beijing),
Abalone Prince and Princess, Shanghai Tin-Tin Restaurant, Siu Nam Guong (HK & Shanghai),
Victoria Harbour Group, Superstar Group, Guangdong Chung Shum Group, Shenzhen Sing
Kee Group, Nanjing Jing Zhi Wai Group, Star Group (30 restaurants in HK & China + Logistic
Centres), Little Calf Group (HK), Little Sheep Group (SZ), Betterment Catering, Sailing
Catering, Hon Po Group, Tung Chi Tong, Swire Coca-Cola (HK), Lee Kam Kee, Amoy Good,
Nissin Food, Calbee Food, Luthansa Airport Caterer, Taiwan Shen Yip Restaurant Group,
Taiwan Regency Formosa Hotel, Kim-Gary Restaurant Group (M) Sdn. Bhd., etc.

Services @SGS (HK & China), @HKGCC, @DHL-HK, HSBC, Hang Seng Bank, Hsin Chong
Property Management, Fai To Nursing Home, LCN Group, Minxin Insurance Group (HK &
Macau), TQM Consultants, Hong Chi Centres, PCCW Power Logistics, Fuji Xerox (HK), Sony
(HK), Neway Karaoke Group, Shandong Blue Ocean Hotel Group, Toichou, Sanyungji Hotel,
HK Children Association, Squina Health Products Group, Wangtai Group, Sunshine Domestic
Helpers, Red-Cross, Aged Service Association, Daily Jewelery, Sogo Departmental Store,
Ming Saloon, Hang Seng Bank, HSBC, Wing Hang Bank, Shandong Blue Ocean Hotel Group
(4-5 stars), Taipei Formosa Regency Hotel (6-star), Red Box Karaoke (M) Sdn. Bhd., etc.

Public @HKSAR Government Civil Services Training Centre, @ICAC, Fire Services Dept.,
Corrective Service Dept., Police Dept., E&M Services Dept., Social Welfare Dept., Labour
Dept., PCCW, Tramways, China Light & Power, Mass Transit Railway (MTR), HK & China
Gas, Yuntian Container Terminals, HK Jockey Club, SIRIM Bhd., MPC, CIDB, DOSH, etc.

@ Our Franchisees
* Apart from the 1,000+ organizations in HKSAR and China, SIRIM Bhd. has been instrumental to lead no less than
1,000 organizations in Malaysia towards 5-S implementation based on the proprietary 5-S Checklist developed by
Prof. Sam HO, ex-Quality Expert at SIRIM since 1993.

STS-151A/G5S-CSLT/20140408/P- 13
Appendix 3: 5-S/L5S related Publications by Prof. Sam HO

BOOKS

A.2 Ho, S.K.M. (95, 97, 99, 08). "TQM: An Integrated Approach -- Implementing TQ through Japanese 5-S
and ISO 9000, 296 pages, (1st & 2nd Ed., Kogan Page, UK), 3rd Ed., HKBU, ISBN 962-85264-3-X, Hong
Kong. Also translated into: (1) Arabic language by Qatar Quality Consultancy in Sauda Arabia in 1996; (2)
Korean language by Korean Standards Association in 1997; (3) Chinese language by the China Standards Press,
(TQM): Beijing in 1998 & (4) Indian language by Kogan Page in 1999.
A.5 Ho, S.K.M. (97 & 98). 5-S: The Key to Improve your Quality and Productivity, 1st Ed., HKG Industry Dept.
Workbook Series #1, 2nd Ed., 85 pages, HKBU Business School, Hong Kong.
A.10 Ho, S.K.M. (99). 5-S Lead Auditor Training Monograph (ISBN 962-85264-6-4) & 3-hour Video with 5
manufacturing case studies, (in Chinese Language), HKBU Business School, Hong Kong.
A.11 Ho, S.K.M. (99). 5-S Lead Auditor Training Monograph (ISBN 962-85264-7-2) & 3-hour Video with 5
service case studies, (in Chinese Language), HKBU Business School, Hong Kong.
A.12 Ho, S.K.M. (00). Modern Management via 5-S, 180 pages, MingPao Press, ISBN
962-973-335-8, 1
st
10
th
Edition from 2001- 2007, Hong Kong.
A.21 Ho, S.K.M. (1/07). 5-S: The Route to Excellence, 88 pages full colour, ISBN
962-86107-4-0, 3
rd
Edition, HK 5-S Association, Hong Kong.
A.24 Ho, S.K.M. (8/08). , Guangdong Economic Press, China.

REFEREED JOURNAL ARTICLES (for all joint papers below, I am the principal author)
(Underlined papers were published in the HKBU School of Business listed journals)

B.13 Ho, S.K.M., Cicmil S. & Fung C. (1995). "The Japanese 5-S Practice and TQM Training", Training for
Quality Journal, ISSN 0968-4875, Vol.3, No.4, pp.19-24, MCB, UK.
B.14 Ho, S.K.M. & Cicmil S. (Feb 96). "Japanese 5-S Practice", TQM Magazine, Vol.8, No.1, pp.45-53, MCB, UK.
B.25 Ho, S.K.M. (1997). "Workplace Learning: The 5-S Way", Journal of Workplace Learning, Vol.9, No.6,
pp.185-191, MCB, UK, (Highly Commended Award for 1998 by the Literati Club, MCB University Press, UK)
B.27 Ho, S.K.M. (1998). "5-S Practice: a New Tool for Industrial Management", Industrial Management & Data
Systems, Vol.98, No.2, pp.55-62, MCB, UK.
B.34 Ho, S.K.M. (1999). "5-S Practice: The First Step towards TQM", Total Quality Management Journal, Vol.10,
No.3, pp.345-356, Carfax Publishing, UK.
B.35 Ho, S.K.M. (1999). "The 5-S Auditing", Managerial Auditing Journal, Vol.14, No.6, pp.294-301, MCB, UK.
B.37 Ho, S.K.M. (1999, Aug). "5-S Practice: Where TQM Begins", Total Quality Management Magazine, Vol.11,
No.4, pp.311-320, MCB Uni. Press, UK.
B.42 Ho, S.K.M. (2002). "TQM via 5-S Practice", Quality, Innovation & Prosperity Journal, Slovak Union for
Quality, Innovation and Design, No.1, pp.1-10, Slovakia.
B.43 Ho, S.K.M. (Jun 07). Business Excellence through 5-S and 6-Sigma, Proceedings of the Oxford Business &
Economics Conference, Int. Journal of Business & Economics, University of Oxford, UK.
B.46 Ho, S.K.M. (Mar 2010), Integrated Lean TQM Model for Global Sustainability & Competitiveness, TQM
Journal, Vol.22, No.2, pp.143-158, Emerald, UK. (Best Paper Award of the Year by the TQM Journal)
B.48 Ho, S.K.M. & Ho. O.Y.W. (?? 2013), Healthcare quality assurance through 5-S, Int. Journal of Health Care
Quality Assurance, Emerald, UK. (Under Review).

OTHER JOURNAL ARTICLES (for all joint papers below, I am the principal author)

C.15 Ho, S.K.M. (Mar 96). "Japanese 5-S Practice in Practice", Quality World Technical Supplement, pp.20-24,
Institute of Quality Assurance, UK.
C.17 Ho, S.K.M. (Aug 96). "Japanese 5-S Practice in Practice", Reprinted by permission (see 63.), Journal of the
Institute of Manufacturing, UK.
C.20 Ho, S.K.M. & Chan R. (Feb 98). "5-S Practice: The Hong Kong Experience", Quality & Management Journal,
No.12, pp.27-36, Hong Kong.
C.23 Ho, S.K.M. (1999). "1
st
5-S Convention", Quality & Management Journal, No.20, pp.26-42, HK.
C.24 Ho, S.K.M. (2000). "2
nd
5-S Convention", Quality & Management Journal, No.23, pp.4-21, HK.
C.26 Ho, S.K.M. (2001). "3
rd
5-S Convention", Quality & Management Journal, No.27, pp.19-26, HK.
C.27 Ho, S.K.M. (2004-05) 5-S Application to IT a series of 8 articles published in the Linux Pilot Journal
(ISSN 1609-5480) during 7/04 2/05, aiming at adding value to enterprises, HK.
C.29 Ho, S.K.M. (Mar 08). From 5-S to Business Excellence, Quest for Quality On-line Magazine, Middle East
Quality Association, Middle East. http://www.meqa.org/mag/q4q/index.htm
C.30 Ho, S.K.M., Idris, M.A., Yong, N.S. (Feb 11). From 5-S to Construction Excellence, Journal of the Master
Builders Association, Malaysia.

STS-151A/G5S-CSLT/20140408/P- 14

CONFERENCE PROCEEDINGS

D.17 Ho, S.K.M. (Apr 97). "The Japanese 5-S Workshop", Proceedings of the 2nd Int. Conference on ISO 9000
and TQM, pp.233-242, Luton University Press.
D.18 Ho, S.K.M. (Jun 97). "Practising Japanese 5-S", Proceedings of the 41st EOQ Congress, Norway.
D.24 Ho, S.K.M. (Feb 99). Keynote Paper on "The 5-S Evolution", Proceedings of the 3nd Int. Conference on
Quality Management, pp.2-14, RMIT University, Australia.
D.25 Ho, S.K.M. (Mar 99). Keynote Paper on "The Hong Kong 5-S Campaign", Proceedings of the 8th HK Quality
Management Convention, HK Quality Management Association.
D.26 Ho, S.K.M. (Jun 99). Keynote Paper on "Productivity and Quality Improvement through 5-S Practice",
Proceedings of the Int. Conference on Productivity & Quality Research, Uni. of Vaasa, Finland.
D.27 Ho, S.K.M. (Feb 00). Keynote Paper on "From 5-S to Total Learning Organization", Proceedings of the
Qualcon 2000, pp.183-199, Australian Organisation for Quality, Sydney, Australia.
D.33 Ho, S.K.M. (Apr 02). TQM and Change Management via 5-S, Proceedings of the 7
th
Int. Conf. on ISO 9000
and TQM, Paper 1.6, HKBU & RMIT University, ISBN 962-86107-6-7, UK, pp.36-41.
(Best Paper Award by the TQM Magazine, MCB University Press, UK.)
D.34 Ho, S.K.M. (Apr 03). From 5-S to 6-Sigma: The Route to Excellence, Proceedings of the 8
th
Int. Conf. on
ISO 9000 & TQM, Paper 5.2, National Quality Institute, ISBN 962-86107-7-5, Canada, pp.180-185.
(Best Paper Award by the TQM Magazine, MCB University Press, UK.)
D.35 Ho, S.K.M. (Apr 04). TQM Best Practice through 5-S & 6-Sigma the case of SARS & Bird-Flu,
Proceedings of the 9
th
Int. Conf. on ISO 9000 & TQM, Paper 4.2, STOU & HSSC, ISBN 962-86107-9-15,
Thailand, pp.254-262.
(Best Paper Award by the TQM Magazine, MCB University Press, UK.)
D.36 Ho, S.K.M. (Jan 05). A New Era of Quality Management: from 5-S to 6-Sigma, Proceedings of the 1
st
Int.
Conf. on Quality Management & 6-Sigma Keynote Paper, HKQMA, HK.
D.41 Ho, S.K.M. & Ho O.W.Y. (Apr 07). Paper 3.8: 5-S Practice in Hospital Operations - HK & UK compared,
Proceedings of the 12
th
Int. Conf. on ISO 9000 & TQM, 85 papers, NTCUST & APBEST Academy, ISBN
962-86107-9-1-12, Hong Kong/Taiwan.
D.42 Ho, S.K.M. & Ho, O.W.Y. (Dec 07). 5-S Hospital Management, Proceedings of 7
th
Int. Conf. on
Cooperation, Competition and Health care Reform (CCHR), University of Vaxjo, Sweden.
(Best Paper Award by the CCHR Organising Committee)
D.44 Ho, S.K.M. & Ho, O.W.Y. (Jul 08). Health Care Quality & Productivity through 5-S & Lean 5-S,
Proceedings of 8
th
Int. Conf. on Cooperation, Competition and Health care Reform (CCHR), University of
Vaxjo, Sweden.
(Best Keynote Paper Award by the CCHR Organising Committee)

SHORT COMMUNICATIONS & VIDEOS

F.7 "ISO is the way to go in this day and age" "5-S: logical method for starting to organise", HK Standard, pg.15,
27/5/98.
F.8 "Sunnyside have successfully implemented the 5-S Practice", HK Economic News, pg.SP-4, 27/5/98.
F.10 "Video on 5-S Practice from Manufacturing & Services Industries", miscellaneous clips since Apr 98.
F.11 "5-S: An Easy to Master Quality Technique", HK Commercial News, 14 Sep 98.
F.12 "5-S Lead Auditor Training - A Fast-track Quality Technique", Apple Daily, 27 Apr 99.
F.13 Ho, S.K.M. 5-S Lead Auditor Training Monograph (ISBN 962-85264-6-4) & 3-hour Video with 5
manufacturing case studies, (in Chinese Language), HKBU Business School, Hong Kong, Apr 99.
F.14 Ho, S.K.M. 5-S Lead Auditor Training Monograph (ISBN 962-85264-7-2) & 3-hour Video with 5 service
case studies, (in Chinese Language), HKBU Business School, Hong Kong, Apr 99.
F.15-28 A series of 14 articles in the Friday Business Management Column of Ming Pao Daily on Quality and
Management, 2000.
F.29-45 A series of 17 VCDs on 5-S Training & Case Studies (ISBN 962-86107-8-X), HK 5-S Association, 2003.
F.46 5-S Implementation at the Felda Tower by PPCSB DVD, PPCSB & SIRIM, 2010.
F.47 5-S Implementation at the Sarawak Energy Building by PPCSB DVD, PPCSB & SIRIM, 2010.




STS-151A/G5S-CSLT/20140408/P- 15




Date: _____________________
Chief Operation Officer,
SIRIM Training Services (STS),
SIRIM Berhad
No. 1, Persiaran Dato Menteri
Peti Surat 7035, 40911 Shah Alam
Selangor Darul Ehsan
(u/p: Dr. Mohd Azman bin Idris)


SIRIM-I5SO G5S Implementation & Certification for CSLT


I __________________________________________________________________

from_______________________________________________________________

hereby agree to accept the proposal as detailed above.

Herewith enclosed payment of RM48,000.00 (Ringgit Malaysia: Forty-Eight Thousand Only)
being the first payment (50% of the total cost). Payment shall be made to SIRIM Berhad at the
above address.


I also appoint myself / officer* : _______________________________________________

Post : ____________________________________________________________

as Management Representative of the company for the above project.
*delete whichever not applicable

Signature: _________________________

Full Name: _________________________

Designation: _________________________

I.C. No.: _________________________

Company Chop: