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STAFF SCHEDULING

Name 08/18 08/19 08/20 08/21 08/22 08/23 08/24


DELA CRUZ, JUAN AM NOC NOC AM OFF PM PM
SANTOS, ANA PM AM OFF AM NOC AM AM
QUIDLAT, AIMEE AM AM NOC NOC AM PM PM
CHUA, LAURENCE NOC PM AM OFF NOC NOC NOC
PEREZ, DYAN AM NOC AM PM AM NOC OFF
ESPINOSA, OMAR NOC OFF PM NOC PM AM AM
RANARA, AUBREY PM AM PM PM AM OFF AM
ROQUE, HANNAH OFF PM PM AM PM AM NOC
CASE ANALYSIS
MERCY COMMUNITY HOSPITAL, INC.
Mission
Commits to provide compassionate care and
sustain affordable, quality healthcare services
to the community.

Vision
To uphold Christian core values: heal, support
and comfort all whom we serve.

Core Values

1. Compassionate Service
2. Excellence
3. Multiculturalism
4. Integrity
5. Teamwork
6. Social Commitment
7. Networking

BACKGROUND OF THE HOSPITAL
BACKGROUND OF THE HOSPITAL
A charitable institution run
by Sisters of Mercy
A 100-bed hospital
accredited by Philhealth
with:
6 beds in the Intensive
Care Unit
6 beds for Operating
Room/Delivery Room Unit
8 machines in the
Hemidialysis Unit
2 wards and 4 private
rooms in the Pyschiatric
Unit
Geriatric Ward/ Home for
the Ages
COMMON PROBLEMS
IN THE HOSPITAL
SETTING
Staffing
As healthcare costs increase, decreasing the
number of staff nurses is often seen as the
logical way to combat it. Inadequate staffing
and/or increased job responsibilities both
cause problems and stress for nurses. This is
especially true for those staff nurses facing a
variety of patient acuities.
RECOMMENDATION: In response, some
hospitals have adopted legislation to mandate
a fixed nurse-to-patient ratio.

Inter-Professional Relationships


Conflicting views and feeling that you are being
disrespected often cause problems. These conflicts
in nursing relationships can arise between nurse
and their patients, their co-workers, partner
physicians, and/or administrators.
RECOMMENDATION: Conducting monthly
meetings and nurses circle to open the lines of
communication. Team building activities can also
be done.
Patient Satisfaction
Nurses are already stretched too thin to
accommodate staffing issues. But patients
still have needs and expectations.
Unfortunately, meeting these are difficult.
This is especially true as healthcare
conditions become more chronic, and the
number of personnel decreases.
RECOMMENDATION: To increase patient
satisfaction, evaluation tools such as
surveys upon discharge may be filled up.
On the Job Hazards and
Job Safety
Overflowing sharps containers and slippery floors
can pose risks for staff members. Similarly, lifting
heavy patients can pose a physical challenge.
And since we do work with those patients who are
sick, there is a likelihood of contracting their
illness.

These hazards also include the behavior of other
people. In some cases, nurses report feeling
threatened by angry patients. That lack of respect
and/or verbal abuse may also come from
administrators, physicians, and other members of
the care team.
RECOMMENDATION: SAFETY ON
THE JOB
Staff nurses work hard on the job, but they
shouldn't have to risk their health to do so.
1. Safe Patient Handling - Back injuries are
always a danger, so the PNA mounted a
profession-wide effort to reduce them. This
campaign includes greater education and training,
workplace information on increased use of
assistive equipment, and efforts to reshape
government ergonomics policies to protect
nurses. Safe Needles - Safer needle devices and
procedures will keep you safer, and PNA has
information on this important program through
the Safe Needles Save Lives campaign.
2. Preventing Workplace Violence - No staff
nurse should have to deal with violence in the
workplace, whether from staff, patients or
visitors. Replacing Hazardous Products -
Hazardous chemicals, toxins, and dangerous
waste products may be a part of the
workplace, but there are ways to reduce and
replace them.
3. Preventing Influenza - Influenza no doubt
impacts your workplace, but there are ways to
learn about it and prevent it.


Mandatory Overtime
There are also cases when nurses have to go
on mandatory overtime. This can be the result
of insufficient staffing levels and/or high patient
acuity.
RECOMMENDATION: Proper time
management among nurses who have extra
workload if staffing levels persist to be
inadequate.
Ask the Nurse
We dont know everything about healthcare
and related diagnoses simply because we are
nurses. However, friends and family still feel
free to call us at any given hour to ask our
perspective on a symptom or prescribed
medication, just because we are in the nursing
profession.
RECOMMENDATION: Explain to them that
you are a nurse, not a family doctor. The nurse
can talk about the things he/ she knows about
and refer other questions to a doctor.
Patient Relationships
It is easy to develop a close relationship with
our patients. When that patient struggles or
even dies, we feel their pain and we feel that
loss.
RECOMMENDATION: Maintaining a healthy,
professional relationship with the patient is a
must.
Advances in Technology
As technology advances, so do our career
roles. For example, with the growth of the
Internet and smartphones, our roles and duties
have changed. Documentation and databases
are now mostly electronic. Using Skype to
communicate is also common.
RECOMMENDATION: As professionals,
keeping abreast with these advances is
essential.
Certification
Demonstrations of competence are a must.
Maintaining continuing education hours and
related certifications are often required. And
while these equate to safer patient care that
adhere to best practices, maintaining the
required certifications are often overwhelming
when youre juggling a full-time position and
personal responsibilities.