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Software Development & Education Center




(Cisco Certified Network Associate)




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640-802 CCNA Routing & Switching (ICND1 & ICND2)

Exam Description
The 640-802 CCNA is the composite exam associated with the Cisco Certified Network
Associate certification. Candidates can prepare for this exam by taking the Interconnecting
Cisco Networking Devices Part 1 (ICND1) v1.0 and the Interconnecting Cisco Networking
Devices Part 2 (ICND2) v1.0 courses. This exam tests a candidate's knowledge and skills
required to install, operate, and troubleshoot a small to medium size enterprise branch
network. The topics include connecting to a WAN; implementing network security;
network types; network media; routing and switching fundamentals; the TCP/IP and OSI
models; IP addressing; WAN technologies; operating and configuring IOS devices;
extending switched networks with VLANs; determining IP routes; managing IP traffic with
access lists; establishing point-to-point connections; and establishing Frame Relay
connections.
Exam Topics
The following topics are general guidelines for the content likely to be included on the
Cisco Certified Network Associate exam. However, other related topics may also appear on
any specific delivery of the exam. In order to better reflect the contents of the exam and for
clarity purposes, the guidelines below may change at any time without notice.

Describe How a Network Works
Describe the purpose and functions of various network devices
Select the components required to meet a network specification
Use the OSI and TCP/IP models and their associated protocols to explain how data
flows in a network
Describe common networked applications including web applications
Describe the purpose & basic operation of the protocols in the OSI and TCP models




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Describe the impact of applications such as Voice Over IP on a network
Interpret network diagrams
Determine the path between two hosts across a network
Describe the components required for network and Internet communications
Identify and correct common network problems at layers 1, 2, 3 and 7 using a
layered model approach
Differentiate between LAN/WAN operation and features

Configure, verify and troubleshoot a switch with VLANs and inter switch
communications
Select the appropriate media, cables, ports, and connectors to connect switches to
other network devices and hosts
Explain the technology and media access control method for Ethernet networks
Explain network segmentation and basic traffic management concepts
Explain basic switching concepts and the operation of Cisco switches
Perform and verify initial switch configuration tasks including remote access
management
Verify network status and switch operation using basic utilities (including: ping,
traceroute, telnet, SSH, arp, ipconfig), and SHOW & DEBUG commands
Identify, prescribe, and resolve common switched network media issues,
configuration issues, auto negotiation, and switch hardware failures
Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP,
802.1q)
Describe how VLANs create logically separate networks and the need for routing
between them
Configure, verify, and troubleshoot VLANs
Configure, verify, and troubleshoot trunking on Cisco switches
Configure, verify, and troubleshoot inter VLAN routing



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Configure, verify, and troubleshoot VTP
Configure, verify, and troubleshoot RSTP operation
Interpret the output of various shows and debug commands to verify the
operational status of a Cisco switched network.
Implement basic switch security (including: port security, trunk access,
management VLAN other than vlan1, etc.)

Implement an IP addressing scheme and IP Services to meet network requirements
in a medium-size Enterprise branch office network
Describe the operation and benefits of using private and public IP addressing
Explain the operation and benefits of using DHCP and DNS
Configure, verify and troubleshoot DHCP and DNS operation on a router (using both
the CLI and SDM)
Implement static and dynamic addressing services for hosts in a LAN environment
Calculate and apply an addressing scheme including VLSM IP addressing to a
network
Determine the appropriate classless addressing scheme using VLSM and
summarization to satisfy addressing requirements in a LAN/WAN environment
Describe the technological requirements for running IPv6 in conjunction with IPv4
(including: protocols, dual stack, tunneling, etc.)
Describe IPv6 addresses
Identify and correct common problems associated with IP addressing and host
configurations
Configure, verify, and troubleshoot basic router operation and routing on Cisco
devices
Describe basic routing concepts (including: packet forwarding, router lookup
process)




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Describe the operation of Cisco routers (including: router boot up process, POST,
router components)
Select the appropriate media, cables, ports, and connectors to connect routers to
other network devices and hosts
Configure, verify, and troubleshoot RIPv2
Access and utilize the router to set basic parameters.(including: CLI/SDM)
Connect, configure, and verify operation status of a device interface
Verify device configuration and network connectivity using ping, traceroute, telnet,
SSH or other utilities
Perform and verify routing configuration tasks for a static or default route given
specific routing requirements
Manage IOS configuration files. (Including: save, edit, upgrade, restore)
Manage Cisco IOS
Compare and contrast methods of routing and routing protocols
Configure, verify, and troubleshoot OSPF
Configure, verify, and troubleshoot EIGRP
Verify network connectivity (including: using ping, traceroute, and telnet or SSH)
Troubleshoot routing issues
Verify router hardware and software operation using SHOW & DEBUG commands.
Implement basic router security

Explain and select the appropriate administrative tasks required for a WLAN
Describe standards associated with wireless media (including: IEEE, WI-FI Alliance,
ITU/FCC)
Identify and describe the purpose of the components in a small wireless network.
(Including: SSID, BSS, ESS)
Identify the basic parameters to configure on a wireless network to ensure that
devices connect to the correct access point



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Compare and contrast wireless security features and capabilities of WPA security
(including: open, WEP, WPA-1/2)
Identify common issues with implementing wireless networks. (Including: Interface,
misconfiguration)
Identify security threats to a network and describe general methods to mitigate
those threats
Describe today's increasing network security threats and explain the need to
implement a comprehensive security policy to mitigate the threats
Explain general methods to mitigate common security threats to network devices,
hosts, and applications
Describe the functions of common security appliances and applications
Describe security recommended practices including initial steps to secure network
devices
Implement, verify, and troubleshoot NAT and ACLs in a medium-size Enterprise
branch office network
Describe the purpose and types of ACLs
Configure and apply ACLs based on network filtering requirements using SDM and
CLI
Configure and apply an ACL to limit telnet and SSH access to the router using SDM
and CLI
Verify and monitor ACLs in a network environment
Troubleshoot ACL issues
Explain the basic operation of NAT
Configure NAT for given network requirements using SDM and CLI
Troubleshoot NAT issues
Implement and verify WAN links
Describe different methods for connecting to a WAN



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Configure and verify a basic WAN serial connection
Configure and verify Frame Relay on Cisco routers
Troubleshoot WAN implementation issues
Describe VPN technology (including: importance, benefits, role, impact,
components)
Configure and verify a PPP connection between Cisco routers

























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640-554 IINS (CISCO IOS Network Security)
Exam Description
The 640-554 Implementing Cisco IOS Network Security (IINS) exam is associated with the
CCNA Security certification. This exam tests a candidate's knowledge of securing Cisco
routers and switches and their associated networks. It leads to validated skills for
installation, troubleshooting and monitoring of network devices to maintain integrity,
confidentiality and availability of data and devices and develops competency in the
technologies that Cisco uses in its security infrastructure. Candidates can prepare for this
exam by taking the Implementing Cisco IOS Network Security (IINS) course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the
Implementing Cisco IOS Network Security (IINS) exam. However, other related topics may
also appear on any specific delivery of the exam. In order to better reflect the contents of
the exam and for clarity purposes, the guidelines below may change at any time without
notice.
Common Security Threats
Describe common security threats
Security and Cisco Routers
Implement security on Cisco routers
Describe securing the control, data, and management plane
Describe Cisco Security Manager
Describe IPv4 to IPv6 transition
AAA on Cisco Devices
Implement AAA (authentication, authorization, and accounting)
Describe TACACS+
Describe RADIUS & AAA
Verify AAA functionality



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IOS ACLs
Describe standard, extended, and named IP IOS access control lists (ACLs) to filter
packets
Describe considerations when building ACLs
Implement IP ACLs to mitigate threats in a network

Secure Network Management and Reporting
Describe secure network management
Implement secure network management

Common Layer 2 Attacks
Describe Layer 2 security using Cisco switches
Describe VLAN security
Implement VLANs and trunking
Implement spanning tree

Cisco Firewall Technologies
Describe operational strengths and weaknesses of the different firewall
technologies
Describe Stateful firewalls
Describe the types of NAT used in firewall technologies
Implement zone-based policy firewall using CCP
Implement the Cisco Adaptive Security Appliance (ASA)
Implement Network Address Translation (NAT) and Port Address Translation (PAT)

Cisco IPS
Describe Cisco Intrusion Prevention System (IPS) deployment considerations
Describe IPS technologies
Configure Cisco IOS IPS using CCP





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VPN Technologies
Describe the different methods used in cryptography
Describe VPN technologies
Describe the building blocks of IPSec
Implement an IOS IPSec site-to-site VPN with pre-shared key authentication
Verify VPN operations
Implement Secure Sockets Layer (SSL) VPN using ASA device manager























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640-760 SSPO (Service Provider Operations)
Exam Description
The 640-760 Supporting Cisco Service Provider IP NGN Operations exam is designed to
introduce entry level personnel to the SP network operations environment, processes
orientation, management tools and methods, and enables students to practice the primary
job roles and tasks. The exam is also intended to help prepare students for the Cisco
Certified Network Associate SP Operations (CCNA SP Operations) certification exam.

Exam Topics
The following information provides general guidelines for the content likely to be included
on the Supporting Cisco Service Provider IP NGN Operations exam. However, other related
topics may also appear on any specific delivery of the exam.

Perform the network incident management process
Describe how a trouble ticket processes through the network operations center
(NOC)
Identify key network incident metrics in a NOC incident report
Apply an incident management process
Perform incident management using basic tools and documentation
Close an incident ticket
Prioritize incident tickets according to standards
Escalate an incident ticket according to typical criteria
Create an RFC to implement a fix or workaround for an incident
Apply the problem management process
Apply the Information Technology Infrastructure Library (ITIL) problem
management process to the task of managing networks
Distinguish between incident management and problem management, and
determine the interactions that occur between them



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Perform first-level network monitoring and troubleshooting
Use network management tools to monitor network status
Interpret device specific alarms and determine the severity of the alarm
Initiate troubleshooting procedures based on received alarms and/or log messages
Use network management tools to troubleshoot first-level network incidents
Use syslog functions, severity levels, syslog traps, and buffering
Use knowledge of IP fundamentals to determine the most likely cause of a network
problem
Determine most probable cause of a problem from standard output and SNMP traps
Utilize common structured troubleshooting approaches
Perform network configuration management
Backup configurations across standard NOC architectures
Interpret basic standard scripting commands used in automating network
maintenance
Interpret basic UNIX cron job commands used in automating network maintenance
Use a network inventory management process
Implement network changes and change management
Accurately document a network
Utilize a network change implementation rollback
Implement a network change based on change documentation
Perform a network upgrade
Identify upgrade or downgrade issues and recommend corrective actions
Verify the usability and effectiveness of a network change
Apply the fundamental concepts of service level agreements (SLAs)
Identify the unique characteristics of different SLAs
Inform customers about SLA issues
Monitor service levels against the requirements of an SLA



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Describe basic IP technology in the Service Provider NOC
Describe the purpose and components of an IPv4 address
Describe the purpose of and components of IOS XR
Use IOS XR to perform basic router functions
Compare and contrast IPv4 to IPv6 addresses


























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640-875 SPNGN1 (SP-Next Generation Networks Part-1)
Exam Description
The 640-875 Building Cisco Service Provider Next-Generation Networks, Part 1 exam is
associated with the CCNA SP certification. This exam tests a candidates basic knowledge
and skills necessary to support a service provider network. Candidates can prepare for this
exam by taking the Building Cisco Service Provider Next-Generation Networks, Part 1
(SPNGN1) course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the
Building Cisco Service Provider Next-Generation Networks, Part 1 exam. However, other
related topics may also appear on any specific delivery of the exam. In order to better
reflect the contents of the exam and for clarity purposes, the guidelines below may change
at any time without notice.

IP Networks
Describe the purpose and functions of various network devices (at the core,
distribution, and access layers)
Identify the functional components required to meet a given network specification
Describe the OSI and TCP/IP models and their associated protocols to explain how
data flows in a network
Describe common network applications and their impact on the network
Interpret network diagrams
Troubleshoot common network problems at layers 1, 2, 3, 4, and 7 using a layered
model approach
Describe differences between LAN and WAN operation and features
IPv4 and IPv6 Addressing
Describe the structure of IPv4 and IPv6 addresses




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Describe VLSM, CIDR and route summarization concepts
Describe the different types of IPv4 and IPv6 addresses
Design an IP Subnetting plan based on given requirements
Switched Network Technologies I
Describe bridging concepts and Layer 2 Ethernet frames
Configure basic Spanning Tree operations on Cisco IOS Switches
Interpret the output of various basic show and debug commands to verify the
operational status of a Cisco switched network
Configure basic switch security (i.e. port security, securing unused ports)
Describe Ethernet link bundling, LACP, and PAGP and Flex Links
Routed Network Technologies I
Describe Classful versus classless routing
Describe routing protocols basics (metrics, IGP versus EGP)
Describe RIPv1, RIPv2, RIPNG
Implement EIGRPv4 and EIGRPv6 on Cisco IOS, IOS-XE and IOS-XR routers
Describe route redistribution
Describe VRF
Describe GRE
IP Services
Configure NAT (IPv4) on Cisco routers
Configure DHCP (IPv4 and IPv6) operations on Cisco routers
Describe ICMPv4 and ICMPv6
Describe DNS
Cisco Operating Systems and Platforms I
Implement basic Cisco IOS, IOS-XE and IOS-XR CLI operations
Implement basic Cisco IOS, IOS-XE and IOS-XR routers configurations




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Transport Technologies
Describe SONET and SDH
Describe DWDM, IPoDWDM, and ROADM
Configure 10 Gigabit Ethernet, 40 Gigabit Ethernet, and 100 Gigabit Ethernet
interfaces on Cisco routers
Describe Frame Relay
Describe ATM
Describe Metro Ethernet
Describe DSL
Describe T1, T3, E1, E3, and ISDN
Implement PPP encapsulation on Cisco routers serial and POS interfaces
Describe cable (DOCSIS)
Describe the main BRAS and BNG routers functions in IP NGN
Describe various Passive Optical Network (PON) access technologies and FTTx
Security in the Network
Describe Layer 2 security features on Cisco IOS switches
Configure management plane security on Cisco routers and IOS switches
Describe IPsec
Describe control plane security
Configure basic AAA (TACACS+ and RADIUS) services on Cisco routers
Configure routing protocols authentication between Cisco routers
Describe the relationships between users, user groups, tasks groups and task IDs in
IOS-XR
Describe common types of network attacks
Network Management
Configure NTP server or client on Cisco routers
Configure IP SLA on Cisco routers



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Configure CDP on Cisco routers and IOS switches
Configure SNMP on Cisco routers
Configure NetFlow on Cisco routers
Configure logging to Syslog server on Cisco routers
Describe the Cisco IOS Call-Home feature
Describe Cisco TAC procedure and navigate Cisco support tools (CCO)
Implement management access (SSH, telnet, and out-of-band management design)
Implement SPAN, RSPAN, and ERSPAN
Implement file transfers to manage network devices configurations and images
using FTP, SCP, TFTP, SFTP, and RCP





















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640-878 SPNGN2 (SP-Next Generation Networks Part-2)

Exam Description
The 640-878 Building Cisco Service Provider Next-Generation Networks, Part 2 exam is
associated with the Cisco CCNA Service Provider certification. This exam tests the
knowledge and skills that are necessary to implement and support a service provider
network. Candidates can prepare for this exam by taking the Building Cisco Service
Provider Next-Generation Networks, Part 2 (SPNGN2) course.

Exam Topics
The following topics are general guidelines for the content that is likely to be included on
the Building Cisco Service Provider Next-Generation Networks, Part 2 exam. However,
other related topics may also appear on any specific delivery of the exam. To better reflect
the contents of the exam and for clarity purposes, the guidelines that follow may change at
any time without notice.

IP NGN Architecture
Identify the functional components that are required to meet a given network
specification
Troubleshoot common network problems at Layers 1, 2, 3, 4, and 7 using a layered-
model approach
Describe the different types of service providers
Describe service provider principal and reference next-generation network (NGN)
architecture
Describe the IP address and autonomous system (AS) number allocation process via
the Internet
Assigned Numbers Authority (IANA) and Regional Internet Registries (RIRs)





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Switched Network Technologies II
Configure enhanced switching technologies (including Rapid Spanning Tree
Protocol [RSTP], Multiple Spanning Tree [MST], and Per VLAN Spanning Tree
[PVST]) on Cisco IOS Software switches
Describe how VLANs create logically separate networks and the need for routing
between them
Configure VLANs on Cisco IOS Software switches
Configure trunking on Cisco IOS Software switches
Configure inter-VLAN routing
Configure Resilient Ethernet Protocol (REP) on Cisco IOS Software switches
Configure queue-in-queue (QinQ) on Cisco IOS Software switches

Routed Network Technologies II
Configure basic single-area Open Shortest Path First version 2 (OSPFv2) and OSPF
version 3 (OSPFv3) routing on Cisco routers
Configure basic single-area Intermediate System-to-Intermediate System (IS-IS)
routing on Cisco routers
Describe the differences between static versus dynamic routing as well as distance
vector versus link-state routing protocol operations
Configure basic Border Gateway Protocol (BGP) routing on Cisco routers
Describe the address family concept on Cisco routers
Describe IPv6 transitioning technologies
Configure First Hop Redundancy Protocol (FHRP) (including Hot Standby Router
Protocol [HSRP], Virtual Router Redundancy Protocol [VRRP], and Gateway Load
Balancing Protocol [GLBP]) on Cisco routers
Implement access control list (ACL) on Cisco routers
Describe carrier-grade NAT (CGN) and Network Address Translation 64 (NAT64)




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Describe Multiprotocol Label Switching (MPLS) functions in the service provider IP
NGN
Configure Label Distribution Protocol (LDP) on Cisco routers
Cisco Operating Systems and Platforms II
Manage the Cisco IOS XR configurations and software packages
Describe Cisco IOS XE software packages
Describe Cisco service provider router platforms, their operating system, and their
placement in the service provider IP NGN






















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640-461 ICOMM v8.0 (Voice & Unified Communication)
Exam Description
The 640-461 Introducing Cisco Voice and Unified Communications (ICOMM) v8.0 exam is
associated with the CCNA Voice certification. This exam tests a candidate's knowledge of
the architecture, components, functionalities, and features of Cisco Unified
Communications solutions. It also tests the knowledge needed to perform tasks such as
system monitoring, moves, additions and changes on Cisco Unified Communications
Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and
Cisco Unified Presence. Candidates can prepare for this exam by taking the ICOMM v8.0
Introducing Cisco Voice and Unified Communications Administration v8.0 course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the
Introducing Cisco Voice and Unified Communications (ICOMM) v8.0 exam. However, other
related topics may also appear on any specific delivery of the exam. In order to better
reflect the contents of the exam and for clarity purposes, the guidelines below may change
at any time without notice.
Describe the characteristics of a Cisco Unified Communications solution
Describe the Cisco Unified Communications components and their functions
Describe call signaling and media flows
Describe quality implications of a VoIP network
Provision end users and associated devices
Describe user creation options for Cisco Unified Communications Manager and
Cisco Unified Communications Manager Express
Create or modify user accounts for Cisco Unified Communications Manager
Create or modify user accounts for Cisco Unified Communications Manager Express
using the GUI




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Create or modify endpoints for Cisco Unified Communications Manager
Create or modify endpoints for Cisco Unified Communications Manager Express
using the GUI
Describe how calling privileges function and how calling privileges impact system
features
Create or modify directory numbers
Enable user features and related calling privileges for extension mobility, call
coverage, intercom, native presence, and unified mobility remote destination
configuration
Enable end users for Cisco Unified Presence
Verify user features are operational

Configure voice messaging and presence
Describe user creation options for voice messaging
Create or modify user accounts for Cisco Unity Connection
Describe Cisco Unified Presence
Configure Cisco Unified Presence

Maintain Cisco Unified Communications system
Generate CDR and CMR reports
Generate capacity reports
Generate usage reports
Generate RTMT reports to monitor system activities
Monitor voicemail usage
Remove unassigned directory numbers
Perform manual system backup






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Provide end user support
Verify PSTN connectivity
Define fault domains using information gathered from end user
Troubleshoot endpoint issues
Identify voicemail issues and resolve issues related to user mailboxes
Describe causes and symptoms of call quality issues
Reset single devices
Describe how to use phone applications






















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640-722 IUWNE (Wireless Network Essentials)
Exam Description
The 640-722 Implementing Cisco Unified Wireless Network Essential (IUWNE) exam is the
exam associated with the CCNA Wireless certification. This exam tests a candidate's
knowledge of installing, configuring, operating, and troubleshooting small to medium-size
WLANs. Candidates can prepare for this exam by taking the Implementing Cisco Unified
Wireless Network Essential (IUWNE) course.
Exam Topics
The following information provides general guidelines for the content likely to be included
on the Implementing Cisco Unified Wireless Networking Essentials (IUWNE) exam.
However, other related topics may also appear on any specific delivery of the exam.
Describe WLAN fundamentals
Describe basics of spread spectrum technology
Describe the impact of various wireless technologies (Bluetooth, WiMAX, ZigBee,
and cordless phone)
Describe wireless regulatory bodies, standards and certifications (FCC, ETSI,
802.11a/b/g/n, and Wi-Fi Alliance)
Describe Wireless LAN (WLAN) RF principles (antenna types, RF gain/loss, Effective
Isotropic Radiated Power (EIRP), refraction, reflection, and so on)
Describe networking technologies used in wireless (SSID to WLAN_ID to Interface to
VLAN, 802.1q trunking)
Describe wireless topologies, such as Independent Basic Service Set (IBSS), Basic
Service Set (BSS), Extended Service Set (ESS), Point-to-Point, Point-to-Multipoint,
Mesh, and bridging)
Describe 802.11 authentication and encryption methods (Open, Shared, 802.1X,
EAP, TKIP, and AES)




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Describe frame types (associated and unassociated, management, control, and data)
Describe basic RF deployment considerations related to site survey design of data or
VoWLAN applications, common RF interference sources such as devices, building
material, AP location, and basic RF site survey design related to channel reuse,
signal strength, and cell overlap

Install a basic Cisco wireless LAN
Identify components of Cisco Unified Wireless Network architecture (Split MAC,
LWAPP, stand-alone AP vs controller-based AP, specific hardware examples)
Install and configure autonomous access points in the small business environment
Describe the modes of controller-based AP deployment (local, monitor, HREAP,
sniffer, rogue detector, bridge, OEAP, and SE-Connect)
Describe controller-based AP discovery and association (DHCP, DNS, Master
Controller, Primary-Secondary-Tertiary, and n+1 redundancy)
Describe roaming (Layer 2 and Layer 3, intra-controller and inter-controller, and
mobility list)
Configure a WLAN controller and access points WLC: ports, interfaces, WLANs, NTP,
CLI and Web UI, CLI wizard, and link aggregation group (LAG) AP: Channel and
Power
Describe Radio Resource Management (RRM) fundamentals including ED-RRM.
Verify basic wireless network operation
Install Wireless Clients
Describe client WLAN configuration requirements, such as Service Set Identifier
(SSID), security selection, and authentication
Identify basic configuration of common wireless supplicants (Macintosh, Intel
Wireless Pro, Windows, iOS, and Android)
Describe basic Any Connect 3.0 or above wireless configuration parameters
Identify capabilities available in CCX versions 1 through 5



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Implement basic WLAN Security
Describe the general framework of wireless security and security components
(authentication, encryption, MFP, and IPS)
Describe the evolution of supported authentication methods (PSK, 802.1X including
EAP-TLS, EAP-FAST, PEAP, LEAP, and WPA/WPA2)
Configure the different sources of authentication (EAP-local or -external, and
Radius)
Configure authentication and encryption methods on a WLAN (WPA/WPA2 with
PSK and 802.1x)
Implement wireless Guest networking
Operate basic WCS
Identify key functions of Cisco Wireless Control System (WCS) and Navigator
Navigate WCS interface
Configure controllers and access points (APs) Use preconfigured maps in the WCS
(adding/relocating/removing access points, turn on/off heat maps, view client
location, and view Clean Air zones of influence)
Use the WCS monitor tab and alarm summary to verify the WLAN operations
Generate standard WCS reports (inventory, Clean Air, client-related, AP-related, and
utilization)
Conduct basic WLAN Maintenance and Troubleshooting
Identify and use basic WLAN troubleshooting tools (WLC show debug and logging)
for client to AP connectivity, AP to controller connectivity
Use the WCS client troubleshooting tool
Transfer logs, configuration files, and O/S images to and from the WLC via the GUI
Differentiate and use WLC and AP (autonomous and LAP) management access
methods (console port, CLI, telnet, ssh, http, https, and wired vs wireless
management)



Address: B-125, Sec-2, Noida Web: www.multisoftsystems.com Contact: +91-9810306956 Landline: +91-1202540300/400



CISCO Certification Path & Pyramid







Address: B-125, Sec-2, Noida Web: www.multisoftsystems.com Contact: +91-9810306956 Landline: +91-1202540300/400



Industry Interface Program

Projects

Modular Assignments
Mini Projects
1 Major Project

Domains / Industry

Retail Industry
Banking & Finance
Service
E-Commerce
Manufacturing & Production
Web Application Development
Research & Analytics
HR & Consultancy
FMCG
Consumer Electronics
Event Management Industry
Telecom



Address: B-125, Sec-2, Noida Web: www.multisoftsystems.com Contact: +91-9810306956 Landline: +91-1202540300/400



Training & Performance Tracking
Knowledge related to current technology aspects and corporate level deliverable &
Continuous training and assessment to make you industry ready. Throughout the Training
Curriculum Candidate will go through a Scheduled Assessment Process as below:
Continues Assessments
Practical Workshops
Modular Assignments
Case Studies & Analysis
Presentations (Latest Trends & Technologies)
Tech Seminars
Technical Viva
Observing live Models of various projects
Domain Specific Industry Projects







Address: B-125, Sec-2, Noida Web: www.multisoftsystems.com Contact: +91-9810306956 Landline: +91-1202540300/400



Skills Development Workshop
Communication is something which all of us do from the very first day of our life, yet there
is a question that haunts us most of the time Did I express myself correctly in such and
such situation? The answer to this question is really tricky, because in some cases we
leave our signatures and good impression but in some others we even fail to get our idea
clearly. It happens mostly because we dont know how to act in certain situations. Every
time we fail we dont lose completely, we do learn something, but prior knowledge of the
same thing could be more beneficial because then we could have turned that failure into
success.
The course / workshop would focus at many aspects of personality, like:
Building positive relationships with peers & seniors
Building self-confidence & Developing clear communication skills
Exploring and working on factors that help or hinder effective interpersonal
communication
Learning impacts of non-verbal behavior & Dealing with difficult situations and
difficult people

Workshops Consists of Following Activities:

Personality Development
Group Discussions & Debates
Seminars & Presentations
Case Studies & Analysis
Corporate Communication Development
HR & Interview Skills
Management Games & Simulations
Aptitude, Logical & Reasoning Assessments & Development

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