Solution #1

(Samsung Galaxy S2, S3, Note , Note 2)

Follow these step carefully, as long as you hae the correct co!e it will wor" 1##$
(%our phone must &e up!ate! to the latest firmware')
1. Please trouble shoot as usual with the customer, the code must be correct and the phone
MUST prompt for the code.
2. If nothing we can proceed to use the "release method" on the phones!"
a. #o to the $ial pad and dial %&1'()2*+,-&
b. Please clic. on number /10 UMTS 1 /10 $ebugging screen 1 /*0 Phone 2ontrol 1 /+0
34T5678 9628
c. :ou will see ) options
d. Please clic. on number /10 Perso Sha2;+ I3<6, the screen will change slightl=
e. Please hit the M43U button then when the menu pops up please carefull= hit >?28 to
return to the pre@ious screen
f. Please clic. on number /20 Perso Sha2;+ 63, the screen will change again to a one line
message
g. 7estart the phone on the screen b= holding the power button and clic. 74ST?7T
h. 5hen the phone prompts for the unloc. code simpl= enter the unloc. code
i. :our phone is now permanentl= unloc.edA
(Samsung Galaxy S( )nly'''''')
Follow these step carefully, as long as you hae the correct co!e it will wor" 1##$
(%our phone must &e up!ate! to the latest firmware')
1. Ma.e sure that the phone P76MPTS for the code with a 363 accepted sim card and that
=our IM4I is correct b= dialing %&-+&

a. #o to the $ial pad and dial %&--11&

b. Please clic. =our M43U button >ottom 94<T button! and clic. >?28 on the menu that
appears, 3othing will happen do not worr= please mo@e to the neBt step

c. Please clic. =our M43U button ?#?I3 and this time clic. 84: I3PUT
d. 5hen the 8e= input boB appears please input the number "1" and hit 68
e. :ou will see a number 1 for a while, please wait until it changes into the S47CI24 M43U

f. Please clic. /10 UMTS 1 /10 $4>U##I3# S27443 1 /+0 Phone 2ontrol 1 /+0 3etwor.
9628
g. :ou will see ) 6PTI63S within 3etwor. 9628
h. Please clic. on number /10 Perso Sha2;+ I3<6, the screen will change slightl=

i. Please hit the M43U button then when the menu pops up please carefull= hit >?28 to
return to the pre@ious screen

D. 3eBt Please clic. on number /20 Perso Sha2;+ 63, the screen will change again to a one
line message
N)*+" If =ou see 43?>94E<9?#/10, refer to the notes below. If =ou see 43?>94E<9?#/-0,
proceed with step ..

.. 7estart the phone on the screen b= holding the power button and clic. 74ST?7T

l. 5hen the phone prompts for the unloc. code simpl= enter the unloc. code pro@ided to
=ou

m. :our phone is now permanentl= unloc.edA
,-f this is not wor"ing, go to Solution #2

,N)*+ . If it shows 43?>94E<9?#/10"
Press menu, select bac. to go bac. to the 3etwor. 9oc. menu.
Select /)0 Perso Sha2;+ 6<<, then select the first item after.
It will sa= "Menu not eBist".
Press menu, select bac., press menu, select bac. to go bac. to the networ. loc. menu
again.
Select /20 Perso Sha2;+ 63 again, it should now show 4nableE<lag/-0
:ou ma= continue to step . in the pre@ious instructions.


Solution #2
Follow these step carefully, as long as you hae the correct co!e it will wor" 1##$
1. Power off and on =our phone with different networ. sim card. "SIM networ. unloc. PI3"
or "4nter 3etwor. 9oc. 2ontrol 8e=" screen will appear.2. T=pe =our UnfreeFe code M28
code! and hit Unloc. button. :ou will get "unsuccessful message" again but donGt worr=.).
3ow t=pe the Unloc. code 3etwor. or 328 code! and hit Unloc. button.
%If phone sa= "3etwor. 9oc. Succesful" it wor.ed, but if not, proceed to step ,.,. If =ou get
"unsuccessful" again then hit $ismiss button and t=pe ,2/0/,3122# on phone
.e=pad. (345*-)N' *his will reformat all your !ata');. ?fter phone restarts, t=pe the
UnfreeFe code M28 code! when prompted to enter "SIM networ. unloc. PI3" or "4nter
3etwor. 9oc. 2ontrol 8e=" screen and hit unloc. button.
It will sa= "unsuccessful" again, donGt worr=A+. T=pe the Unloc. code 3etwor. or 328 code!
and hit Unloc. button.(. :our phone should now gi@e =ou the message "3etwor. 9oc.
Successful"3ow =our phone is successfull= unloc.edA
,-f this is not wor"ing, go to Solution #3

Solution #3
1. Turn off the 5iH<i on =our phone and then turn de@ice 63 without SIM card.6nce itGs on
go to phone dial screen and $I?9" ,/(02022,031,#it will bring =ou to the 34T5678
9628 screen.H in M22IM32 field enter code for the ser@ice pro@ider =our phone is originall=
from eg )1-2+ for THMobile US?!chec. here for list of codes"
http"IIen.wi.ipedia.orgIwi.iIMobileE3etwor.E2ode
%If =our networ. has more than one mccImnc please tr= all of them this is @er= importantH
in 263T769 84: field enter the U39628 codeH hit 68H =ou should get a message" 9628
SU224SS<U9Power phone down, insert SIM card =ou want =our phone to wor. with and
power on.