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This job description is for a part-time unpaid Family Services Intern position at Habitat for Humanity of Metro Denver. The intern will assist with Habitat's Critical Home Repair program by communicating with families, preparing documentation, and maintaining files. Key responsibilities include responding to inquiries about the program, scheduling meetings with families, and ensuring participant information is kept confidential. Applicants should have strong written and verbal skills, proficiency in Microsoft Office, and the ability to work independently. The 12-16 hour per week internship lasts 3-4 months during the spring semester.
This job description is for a part-time unpaid Family Services Intern position at Habitat for Humanity of Metro Denver. The intern will assist with Habitat's Critical Home Repair program by communicating with families, preparing documentation, and maintaining files. Key responsibilities include responding to inquiries about the program, scheduling meetings with families, and ensuring participant information is kept confidential. Applicants should have strong written and verbal skills, proficiency in Microsoft Office, and the ability to work independently. The 12-16 hour per week internship lasts 3-4 months during the spring semester.
This job description is for a part-time unpaid Family Services Intern position at Habitat for Humanity of Metro Denver. The intern will assist with Habitat's Critical Home Repair program by communicating with families, preparing documentation, and maintaining files. Key responsibilities include responding to inquiries about the program, scheduling meetings with families, and ensuring participant information is kept confidential. Applicants should have strong written and verbal skills, proficiency in Microsoft Office, and the ability to work independently. The 12-16 hour per week internship lasts 3-4 months during the spring semester.
Employment Status: Part-time, Unpaid Internship Department: Family Services
Reports to: Family Support Specialist
GENERAL DESCRIPTION:
The Family Services Intern will report directly to the Family Support Specialist and will have the opportunity to directly support Habitat for Humanity of Metro Denvers Critical Home Repair (CHR) program by monitoring families progress toward successful program completion. The Family Services Intern will be able to apply experience, skills, and education while gaining leadership skills and practical office, customer service, and community engagement experience. Habitat is committed to an employee-oriented, inclusive, high performance culture that emphasizes empowerment, quality, and continuous improvement.
CORE RESPONSIBILITIES:
Respond to Critical Home Repair (CHR) inquiries and answer program questions Communicate program details with CHR families over the phone, in-person at the Habitat office, or in the familys home Assist in the preparation, translation, and mailing of written communication with CHR partners Support the scheduling and tracking of CHR partnership plans Update CHR files as needed with any family or financial changes Maintain CHR electronic and physical files according to Habitat confidentiality procedures
SKILLS AND ABILITIES: English fluency and basic conversational Spanish required Excellent written and verbal communication skills Excellent organizational skills and attention to detail Ability to use or learn to use Microsoft Office programs including Word and Excel Ability to use or learn to use office equipment including computer, printer, fax, scanner and telephone Ability to maintain confidentiality in all aspects of the job responsibilities Applicants with familiarity of the Globeville neighborhood and surrounding community strongly desired
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB: Most work is performed in an office setting at a desk Must be able to work at a computer and speak on the phone for extended periods of time Must have the ability to drive personal vehicle, Habitat vehicle or utilize public transportation for travel to offsite meetings and events
HOURS AND COMPENSATION: Internship duration is 3-4 months during the spring school semester Weekly hour requirements are between 12-16 hours, to be conducted within the timeframe of a standard work week (Monday Friday, 8:30am to 5:00pm) This is an unpaid internship, but if the applicant is in college, Habitat for Humanity will take any necessary steps with the educational institution in order to acquire college credit as compensation for the internship.
Please submit your resume and cover letter no later than November 15, 2014 to:
Attn: Christine Koleski, Executive Assistant Habitat for Humanity of Metro Denver 3245 Eliot Street, Denver, CO 80211 Email: Christine@habitatmetrodenver.org Fax: 303-534-2727 Office: 303-534-2929 x315 Direct: 720-496-2715
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