Vous êtes sur la page 1sur 75

ADempiere ERP & CRM

Information Booklet
Level 1, 10 Kylie Place
Cheltenham Victoria 3192
T:1-300-990-120
Email: info@aa!a"com
#e$: %%%"aa!a"com
Table of Contents
Business Overview
1.1 Origin of the "ERP" System.......................................................................................... 5
1.2 ADempiere ERP & CRM............................................................................................... 5
1.3 ADempieres Origins.....................................................................................................
1.! ADempieres Strengths.................................................................................................
1.5 "he Strengths of Open So#r$e..................................................................................... %
1. ADempiere S#pport...................................................................................................... &
1.% "ot'( Cost..................................................................................................................... )
1.& ADempiere * +'r,-'re & .nfr'str#$t#re Re/#irements................................................)
1.) 0i$en$e "erms............................................................................................................ 11
ADempiere ERP and CRM
2.1 1hy is ADempiere org'nise, to ref(e$t 2#siness Pro$esses3....................................12
2.2 "ermino(ogy................................................................................................................ 13
2.3 4#ote to C'sh............................................................................................................. 13
2.! Re/#isition to P'yment............................................................................................... 13
2.5 Open .tem M'n'gement............................................................................................. 13
2. C#stomer Re('tions M'n'gement............................................................................... 1!
2.% P'rtner Re('tions M'n'gement.................................................................................. 1!
2.& S#pp(y Ch'in M'n'gement......................................................................................... 1!
2.) Perform'n$e An'(ysis................................................................................................. 1!
2.15 1e6 Store 'n, 2#siness P'rtner Se(f Ser7i$e............................................................1!
2.11 M'n#f'$t#ring -ith MRP 'n, MRP2........................................................................... 15
2.12 8i9e, Assets............................................................................................................... 15
2.13 +R 'n, P'yro((............................................................................................................ 15
Quote to Cash
3.1 4#ot'tions.................................................................................................................. 1%
3.2 S'(es Or,ers............................................................................................................... 1%
3.3 Shipments................................................................................................................... 1%
3.! C#stomer .n7oi$es...................................................................................................... 1%
3.5 Re$eipts...................................................................................................................... 1&
3. Ret#rns from C#stomers............................................................................................. 1&
Requisition to Pament
!.1 Re/#isitions................................................................................................................ 25
!.2 P#r$h'se Or,ers......................................................................................................... 25
!.3 M'teri'( Re$eipts........................................................................................................ 25
!.! :en,or .n7oi$es.......................................................................................................... 25
!.5 P'yments.................................................................................................................... 21

&a!a Pty Lt '&"(")" 92 10* +3* *00, Level, -1- .t Kila /oa, 0el$o1rne Victoria 3002 1-300-990-120 %%%"aa!a"com
!. Ret#rns to :en,or....................................................................................................... 21
Open !tem Mana"ement
5.1 P'yment R#(es ;Re$ei7'6(es 'n, P'y'6(es<..............................................................22
5.2 P'yments.................................................................................................................... 23
5.3 2'n= St'tement.......................................................................................................... 23
5.! C'sh 2oo=.................................................................................................................. 23
5.5 Ch'rges...................................................................................................................... 2!
5. E9pense A((o$'tions.................................................................................................... 2!
5.% 2AS Ret#rns 'n, >S"................................................................................................ 2!
Customer Relationship Mana"ement
.1 0e', 'n, A$ti7ity "r'$=ing.......................................................................................... 25
.2 M'r=eting C'mp'ign M'n'gement............................................................................. 2
.3 Promotions.................................................................................................................. 2
.! C#stomer Profit'6i(ity An'(ysis................................................................................... 2
.5 Se(f Ser7i$e On(ine .n/#iry.......................................................................................... 2
Partner Mana"ement
%.1 Sh're, Ser7i$es.......................................................................................................... 2%
%.2 Centr'((y M'int'ine, .nform'tion................................................................................2%
%.3 Co#nter Do$#ments.................................................................................................... 2%
#uppl Chain Mana"ement
&.1 Pro,#$t C't'(og#e...................................................................................................... 2&
&.2 Distri6#tion 'n, M#(ti?1'reho#se Contro(..................................................................2)
&.3 M'teri'(s M'n'gement............................................................................................... 2)
Performan$e Analsis
).1 A$$o#nting R#(es........................................................................................................ 35
).2 .ntegr'te, Reporting@ D't' 1'reho#sing 'n, O0AP..................................................31
).3 M'n#'( Ao#rn'(s.......................................................................................................... 31
).! >ener'( 0e,ger Distri6#tions...................................................................................... 31
).5 >ener'( 0e,ger Re$on$i(i'tions.................................................................................. 31
%eb #tore
15.1 On(ine Pro,#$t C't'(og#e........................................................................................... 3!
15.2 On(ine S'(es "r'ns'$tions.......................................................................................... 3!
15.3 S#pporting Components............................................................................................. 3!
Manufa$turin"
11.1 M'n#f'$t#ring 0ight.................................................................................................... 3
11.2 MRP2 M'n#f'$t#ring.................................................................................................. 3
Te$hni$al Overview

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2 of +-
12.1 "e$hni$'( Ar$hite$t#re................................................................................................ !5
12.2 1or=f(o- 'n, 2#siness Pro$ess M'n'gement...........................................................!1
12.3 Dep(oyment Options................................................................................................... !3
Appli$ation Ar$hite$ture
13.1 Bser .nterf'$e............................................................................................................. !5
13.2 Sm'rt Reporting.......................................................................................................... !
13.3 S'fe?f'i(....................................................................................................................... !&
13.! System Se$#rity......................................................................................................... 55
13.5 +e(p System............................................................................................................... 51
13. S$'('6i(ity.................................................................................................................... 52
!nformation Ar$hite$ture
1!.1 M#(ti?Org'nis'tion 'n, Ser7i$e?Centre.......................................................................5!
1!.2 M#(ti?Component Ch'rt of A$$o#nts...........................................................................5
1!.3 M#(ti?C#rren$y............................................................................................................. 5
1!.! M#(ti?A$$o#nting......................................................................................................... 5%
1!.5 M#(ti?"'9..................................................................................................................... 5&
1!. M#(ti?Costing............................................................................................................... 5&
1!.% M#(ti 0ing#'(................................................................................................................ 5)
1!.& Str#$t#r'( Ch'nges Mi,stre'm................................................................................... 5
1!.) .nform'tion Dimensions 'n, "rees............................................................................. 5
Customisation and E&ternal !nterfa$es
15.1 App(i$'tion Di$tion'ry................................................................................................. 3
15.2 C#stomis'tion............................................................................................................. 3
15.3 8#n$tion'( .ntegr'tion................................................................................................. !
15.! .nterf'$es.................................................................................................................... !
15.5 E9tensions.................................................................................................................. 5
15. eCCommer$e..............................................................................................................
!nte"ration with Other #stems
1.1 .ntegr'tion Options...................................................................................................... &
1.2 "he A,'9' S#ite......................................................................................................... )
1.3 1e6site 'n, 1e6store................................................................................................ )
1.! Do$#ment M'n'gement.............................................................................................. )
1.5 .ntr'net........................................................................................................................ %5
1. Em'i( .ntegr'tion......................................................................................................... %5
1.% "e(ephony................................................................................................................... %5
1.& 2#siness .nte((igen$e 'n, D't' 1'reho#sing.............................................................%1
1.) A$$ess Contro(............................................................................................................ %1
1.15 Point of S'(e............................................................................................................... %1
ADempiere Communit

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 3 of +-
1%.1 An Open So#r$e ProDe$t nee,s ' strong $omm#nity..................................................%2
1%.2 Re$ent ADempiere .mpro7ements.............................................................................. %2

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2 of +-
1 Business Overview
1.1 Origin of the "ERP" System
#i5i7eia tell3 13 that 9E/P 3y3tem3 initially foc13e on a1tomatin8 $ac5 office f1nction3 that i not irectly
affect c13tomer3 an the 8eneral 71$lic" :ront office f1nction3 31ch a3 c13tomer relation3hi7 mana8ement
'C/0, ealt irectly %ith c13tomer3, or e;$13ine33 3y3tem3 31ch a3 e;commerce, e;8overnment, e;telecom,
an e;finance, or 3177lier relation3hi7 mana8ement './0, $ecame inte8rate later, %hen the <nternet 3im7li -
fie comm1nicatin8 %ith e!ternal 7artie3"=
>E/P <<> %a3 coine in the early 20003" <t e3cri$e3 %e$;$a3e 3oft%are that allo%3 $oth em7loyee3 an 7art-
ner3 '31ch a3 3177lier3 an c13tomer3, real;time acce33 to the 3y3tem3" The role of E/P << e!7an3 from the
re3o1rce o7timi?ation an tran3action 7roce33in8 of traitional E/P to levera8in8 the information involvin8
tho3e re3o1rce3 in the enter7ri3e@3 effort3 to colla$orate %ith other enter7ri3e3, not A13t to con1ct e-commerce
$1yin8 an 3ellin8" E/P << i3 more fle!i$le than the fir3t 8eneration E/P" /ather than confine E/P 3y3tem ca7-
a$ilitie3 %ithin the or8ani?ation, it 8oe3 $eyon the cor7orate %all3 to interact %ith other 3y3tem3" Enter7ri3e
a77lication 31ite i3 an alternate name for 31ch 3y3tem3"=
The 9E/P <<= e3cri7tion e3cri$e3 the 71r7o3e an f1nction3 of the &em7iere E/P B C/0 3y3tem very %ell" <t
i3 an inte8rate 3y3tem that mana8e3 all of an or8ani3ation3 internal an e!ternal 7roce33e3 incl1in8 it3 ac-
co1ntin8 reC1irement3 in a 3in8le inte8rate a77lication"
1.2 ADempiere ERP & CR
&Dem7iere E/P B C/0 i3 a 3o7hi3ticate o7en 3o1rce $13ine33 3ol1tion that 7rovie3 an in13trial 3tren8th
alternative to 7ro7rietary 7ro1ct3" 0any E/P 3ol1tion3 availa$le in the mar5et toay 7rovie 3imilar
f1nctionality an many or8ani3ation3 only eval1ate 3ol1tion3 on the $a3i3 of their f1nctional ca7a$ilitie3 at a
7artic1lar 7oint in time" Thi3 a77roach %ill lea to ifferent re31lt3 %hen t%o 7ro1ct3 are eval1ate over a
7erio of time $eca13e of the lea7 fro88in8 of one 7ro1ct over another a3 ne% relea3e3 are $ro18ht to mar5et
an 3ho1l $e 13e %ith ca1tion"
The life 37an of an E/P 3ol1tion i3 often ten or more year3 an 1rin8 thi3 time technolo8y an $13ine33
reC1irement3 %ill chan8e" #hile the f1nctional ca7a$ility of a 7ro1ct i3 im7ortant, it i3 eC1ally im7ortant to
ta5e into con3ieration the technolo8y on %hich the 7ro1ct i3 $a3e an it3 a$ility to $e moifie an
enhance to meet the chan8in8 nee3 of an or8ani3ation a3 it3 $13ine33 nee3 chan8e" :1rthermore it i3

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e * of +-
critical to ma5e 31re that e33ential chan8e3 o not Aeo7ari3e the a$ility to mi8rate to 31$3eC1ent relea3e3 of
the 7ro1ct %hil3t 7re3ervin8 the inte8rity of the $13ine33 37ecific chan8e3"
#hil3t &Dem7iere i3 f1nctionally rich, it i3 it3 a$ility to incor7orate $13ine33 37ecific chan8e3 an 7re3erve tho3e
chan8e3 into f1t1re relea3e3 of the 3oft%are that emon3trate3 it3 real 7o%er"
1.! ADempiere"s Origins
&Dem7iere i3 $a3e on the Com7iere E/PBC/0 7roAect ori8inally create $y Eor8 Ean5e an Kathy Pin5 an
contri$1te to the comm1nity 1ner the Feneral P1$lic Licen3e 'FPLv2," The far-3i8htene33 of the ori8inal
evelo7er@3 ha3 allo%e the evelo7ment over time of a very feat1re-rich E/P an C/0 3y3tem %hich i3 ro$13t
an ea3ily e!teni$le" &Dem7iere %a3 create on .e7tem$er 200- $a3e on the ori8inal Com7iere coe $a3e"
.ince that time &Dem7iere ha3 $een e!tene an chan8e 8reatly $y contri$1tion3 mae $y many or8ani3a-
tion3 an 7eo7le %ith an intere3t in the 3y3tem"
1.# ADempiere"s Strengths
1.#.1 $%e&i'i%ity
&Dem7iere ao7t3 o7en 3tanar3 %hich allo%3:
3tanari3ation, 3ta$ility an intero7era$ility of 3y3tem3
clear, 71$lic an vie%a$le e3cri7tion3 of ata an $ehavio1r
i37arate 3oft%are to act in com7lementary %ay3
Gar%are an o7eratin8 3y3tem ine7enence
1.#.2 (ong)term vi*'i%ity
&Dem7iere 3hiel3 it3elf from o$3ole3cence $y
com7lyin8 %ith in13try 3tanar3 an 1tili3in8 tool3et3 %hich 3177ort the3e 3tanar3 th13 ena$lin8
&Dem7iere to chan8e the 1nerlyin8 $1ilin8 $loc53
en31rin8 availa$ility of a lar8e evelo7er 3177ort $a3e, 5no%le8ea$le in the tool3 13e
7roviin8 3o1rce coe availa$ility allo%in8 3177ort for the lon8 term
$ein8 hi8hly 3cala$le to meet or8anic or e!7lo3ive 8ro%th thro18h acC1i3ition
not $ein8 31$Aect to the financial 31cce33 or 31rvival of any 37ecific or8ani3ation"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e - of +-
(1yer3 attracte to the iea of $1yin8 a 7ro7rietary 7ro1ct for it3 lon8 term relia$ility an $eca13e it i3 93afer=
may $e intere3te to revie% the $lo8 at htt7:HH%%%2"er78raveyar"comHtom$3"html %hich 3ho%3 %hat ha3
ha77ene to 3o many E/P 3y3tem3 over time an ho% they have $een ta5en over an then 5ille $y another
in13try 7layer"
1.#.! (ower +ot*% Cost of Ownership
)o 3oft%are licence fee3 '31$Aect to ata$a3e choice,
)o reC1irement to 7ay for ann1al 178rae3 'ty7ically the maAor 3o1rce of 3oft%are 3177lier3@ on8oin8
reven1e 3tream3,
Lo%er co3t3 a33ociate %ith 3177lier contract mana8ement
/e1ce co3t3 of chan8e mana8ement
1., +he Strengths of Open Sour-e
The follo%in8 o1tline3 the re%ar3 that can $e 8aine from the intro1ction of an o7en 3o1rce 3ol1tion 31ch a3
&Dem7iere"
1.,.1 Re.u-es the re%i*n-e on * sing%e pro.u-t supp%ier
0inimi3e3 7ro7rietary technolo8y loc5-in
Eliminate3 aherence to 3177lier $ia3e licen3in8
Eliminate3 reC1irement3 to mana8e an 7ay for Ie3cro%@ arran8ement3 'if availa$le, from a venor of
7ro7rietary 3oft%are"
1.,.2 Se%f Re%i*n-e
:le!i$le evelo7ment 7roce33 %ith increa3e foc13 on the 37ecific nee3 of the $13ine33
Freater e8ree of 7artici7ation an 1ner3tanin8 $et%een the 3177lier an the 1ltimate 13er
Technolo8ical 3elf-reliance
Freater re37on3ivene33 to are33 %o-*% nee3 an $13ine33 o77ort1nitie3 a3 they are ientifie
Develo7ment 7rioritie3 are tho3e of the J3er )KT the Venor"
1.,.! Bro*. r*nge of support options
Commercial 3177ort from many or8ani3ation3 31ch a3 &D&L&
:ree 3177ort i3 availa$le from a n1m$er of for1m3 on .o1rcefor8e an on the &Dem7iere %e$3ite an
%i5i" 3ee htt7:HH%%%" aem7iere"or8 an htt7:HH%%%"aem7iere"comHine!"7h7H&Dem7iere"
The 3177ort e!7erience i3 freC1ently re7orte a3 more re37on3ive than %ith 7ro7rietary a77lication3

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e + of +-
1.,.# +e-hni-*%%y superior
K.. 7ro1ct3 are more ali8ne %ith o7en 3tanar3 than 7ro7rietary 7ro1ct3 leain8 to a 8reater e8ree of
inter-o7era$ility"
1.,., /ntegr*tion with Other Softw*re Systems
0any or8ani3ation3 acC1ire 7iece3 of 3oft%are to meet 7artic1lar nee3 only to fin that there i3 no metho to
ena$le the 3oft%are 3y3tem3 to 3hare vital information" The 3e7arate M3tove7i7e3M of information re31lt in
17licate effort, ata an error3" The 3ame i331e3 can e!i3t %ith o7en 3o1rce 3oft%are $1t at lea3t %ith o7en
3o1rce 3oft%are yo1 can overcome the3e 7ro$lem3 $eca13e yo1 have acce33 to the 3o1rce coe of each
7ro1ct" .ome 7ro7rietary 3oft%are %ill al3o 7rovie &P<3 e3i8ne to allo% inte8ration %ith other a77lication3
$1t in many ca3e3 the 7artic1lar f1nctionality yo1 nee oe3 not e!i3t"
&D&L& ha3 are33e thi3 nee $y creatin8 an 71$li3hin8 the coe nece33ary to ena$le a 3election of
a77lication3 to inte8rate irectly %ith &Dem7iere" Detail3 of thi3 inte8ration are o1tline in a later 3ection of
thi3 $oo5let"
1.0 ADempiere Support
&n o7en 3o1rce 3ol1tion i3 almo3t al%ay3 3177lie at a lo%er total lifetime co3t than a 3imilar 7ro7rietary 3ol1-
tion ho%ever it i3 often 7erceive to $e 7rovie %ith a lo%er level of 3177ort an at a hi8her level of ri35 than
a 7ro7rietary 3ol1tion" Thi3 i3 ty7ically not the ca3e"
The level of 3177ort 7rovie $y an or8ani3ation 31ch a3 &D&L& can $e 3i8nificantly hi8her than that 7rovie
$y a re3eller i3tri$1tin8 7ro1ct3 from the evelo7er3 of 7ro7rietary 3oft%are a77lication3" The 7rimary rea3on
i3 that the 3o1rce coe i3 availa$le an can $e moifie to re3olve the 7ro$lem locally" <n the ca3e of 7ro7ri -
etary 7ro1ct3 the 3o1rce coe i3 ty7ically not availa$le to the 3177ort or8ani3ation an they are e7enent
17on their 7rinci7al to 7rovie a correction" Thi3 i3 often one in a 31$3eC1ent relea3e 3ome 3i! to t%elve
month3 later"
<n aition to the C1e3tion of 3177ort, mo3t or8ani3ation3 li5e to feel that they can o$tain 981arantee3= that the
3oft%are 71rcha3e i3 free from maAor efect, or if a efect i3 fo1n it %ill $e C1ic5ly fi!e" /ecent hi3tory an
common e!7erience i3 that 71rcha3in8 3oft%are from a maAor venor i3 no 81arantee of freeom from error3"
&r81a$ly, mo3t ver3ion3 of J)<L, incl1in8 Lin1!, are far le33 li5ely to cra3h at ranom than #ino%3, yet for
many <T 7roc1rer3 #ino%3 i3 a 93afer $et=" The reality i3 that in o7en 3o1rce 3ol1tion3, the 5no%n error li3t3
an the 3o1rce coe are availa$le to ena$le the 3177ort or8ani3ation to correct any error that mi8ht ari3e in a
timeframe to match the 7riority of the error" Thi3 i3 131ally not the ca3e %ith 7ro7rietary 3oft%are" Ty7ically

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 6 of +-
the error li3t3 are not 71$li3he an the 3o1rce coe i3 not availa$le to the or8ani3ation3 %ho i3tri$1te an
3177ort the 3oft%are"
Kr8ani3ation3 31ch a3 &D&L& have the e!7erti3e an the tool3 availa$le to them to re1ce the ri35 to e7loyin8
or8ani3ation3 to at lea3t a com7ara$le an 7ro$a$ly lo%er level than tho3e of 7ro7rietary 3y3tem3"
1.1 +ot*% Cost
.ince there can only $e a 3in8le 3y3tem 3electe for a 7artic1lar im7lementation it can $e C1ite iffic1lt to o an
acc1rate co3t com7ari3on $et%een e7loyin8 &Dem7iere an 7ro7rietary com7etitor3" Kne c13tomer %ho %ent
thro18h the f1ll /:< 7roce33 an incl1e all the co3t3 over 10 year re7orte to their $oar that relative co3t of
o7tion3 revie%e %ere
0icro3oft Dynamic3&L an .&P (13ine33Kne: more than t%ice the &em7iere co3t,
Pronto: more than three time3 the &em7iere co3t,
.&P 0y.&P: more than five time3 the &em7iere co3t"
)o o1$t an analy3i3 in a ifferent 7roAect an %ith ifferent im7lementer3 %o1l re31lt in a ifferent 3et of
n1m$er3 ho%ever it i3 intere3tin8 to note that Licence :ee3 re7re3ente nearly *0N of the total e!ternal co3t3
over the 10 year 7erio for the t%o ne!t chea7e3t alternative to &em7iere" <f the analy3i3 ha e!cl1e the
c13tomerM3 o%n 7roAect co3t3 then the licence fee com7onent %a3 aro1n -0N of the 10 year co3t"
1.2 ADempiere 3 4*r.w*re & /nfr*stru-ture Re5uirements
1.2.1 4*r.w*re *n. networ6 infr*stru-ture
&Dem7iere i3 a$le to o7erate on a lar8e 3election of har%are an o7eratin8 3y3tem3, $oth in-ho13e an in the
Clo1" Thi3 fle!i$ility ena$le3 a 13er to choo3e the har%are an o7eratin8 3y3tem 7latform that meet3 their in-
ivi1al reC1irement3"
1.2.2 Oper*ting System softw*re
&3 %ith har%are, &Dem7iere %ill r1n on a ran8e of o7eratin8 3y3tem3 incl1in8 Jni!, #ino%3, Lin1! an
0ac"
1.2.! App%i-*tion servers
&em7iere, $y efa1lt, 1tili3e3 the E(o33 a77lication 3erver for %hich no fee3 are a77lica$le" .ome 13er3 have
al3o e7loye &Dem7iere on <(0 #e$37here an the .1n eC1ivalent"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 9 of +-
1.2.# (i-en-e Costs
1.2.#.1 Softw*re (i-en-es
App%i-*tion Softw*re7 There are )K licence fee3 for the 13e of the &Dem7iere a77lication"
(*yere. pro.u-ts8 mi..%ew*re pro.u-ts: There are no layere 7ro1ct, mile%are licence3 or
C&L3 reC1ire to r1n &Dem7iere" The 7ro1ct3 1tili3e $y &Dem7iere are in13try 3tanar o7en 7ro1ct3
%hich are free of licence fee3"
D*t*'*se %i-en-es7 &Dem7iere 3177ort3 'at &7ril 2013, the 13e of Po3t8re3, 0y3Cl or Kracle"
Po3t8re3 an 0y3Cl are com7letely free of licen3e fee3" Kracle licen3e fee3 for ty7ical &Dem7iere 13a8e are
either free or very lo%" )e% 3ite3 freC1ently have ata$a3e3 %ell 1ner 118$ 3i?e an can therefore o7erate
on the free Kracle LE ver3ion" .ite3 %ith lar8er ata$a3e3 can ty7ically o7erate an 9Kracle .tanar Eition
Kne="
1.2.#.2 Re-urring E&penses
4*r.w*re Support7 Co3t3 %ill $e e7enent on the 13er@3 choice of har%are ho%ever the
o77ort1nity to e7loy the &Dem7iere a77lication in the Clo1 or on 9%hite $o!= commoity har%are 7rovie3
an o77ort1nity to con3train har%are maintenance co3t3"
App%i-*tion Softw*re m*inten*n-e 9upgr*.es:7 The &Dem7iere 13er can o%nloa for free all
chan8e3 an 178rae3 to &Dem7iere from the comm1nity %e$3ite" Data$a3e mi8ration 3cri7t3 are al3o
7rovie to a33i3t %ith ver3ion mi8ration" &Dem7iere 7rovie3 a mechani3m for 7rotectin8 yo1r moification3
'7rovie, nat1rally, that the3e moification3 are not in an area that %a3 chan8e in the 178rae,"
App%i-*tion Softw*re support7 &77lication 3177ort can $e 71rcha3e from &Dem7iere 3177ort
or8ani3ation3 31ch a3 &D&L& or 7erforme $y the 13er@3 o%n 3taff %ho %ill mo3t li5ely 1tili3e the &Dem7iere
3177ort for1m3" &D&L& 7rovie3 a ran8e of 3177ort 3ervice3 for client3 to ena$le them to o7t for a3 m1ch or
a3 little e!ternal 3177ort a3 they %ill reC1ire" &D&L& ty7ically $ill3 for 3ervice3 7rovie on a time-13e $a3i3"
+r*ining *n. Support7 Trainin8 can $e 7rovie $y &D&L& either in 7re-arran8e formal trainin8
co1r3e3 or at the &Dem7iere 13er@3 7remi3e3 %ith co1r3e3 tailore to the 13er@3 37ecific reC1irement3" #here
an &Dem7iere 13er ha3 rea3ona$le <T an a77lication 3177ort ca7a$ilitie3, a Mtrain-the-trainerM a77roach i3
normally a77lie %hich a33i3t3 in containin8 co3t3" E/P 3y3tem3 li5e &Dem7iere ty7ically 7rovie many %ay3 to
7erform the ta353 enco1ntere in an or8ani3ation" Thi3 normally reC1ire3 f1nctionality trainin8 co1r3e3 to $e
e3i8ne to cover only tho3e 7roce33e3 $ein8 1tilii3e"
Enh*n-ements *n. mo.ifi-*tions7 &Dem7iere i3 e3i8ne to 3im7lify enhancement3 an
moification3 $ein8 7erforme" The &ctive Data Dictionary ena$le3 moification3 to $e 7erforme $y 7er3on3
%itho1t coin8 35ill3 meanin8 that many enhancement3, 31ch a3 ain8 ne% col1mn3 of ata to e!i3tin8 ta$le3,
or ain8 ne% ta$le3 an %ino%3, can $e 7erforme $y the 13erM3 3taff" &itionally enhancement3 an
moification3 to &Dem7iere can $e 7erforme $y &D&L& or other3 on a fee for 3ervice $a3i3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 10 of +-
1.; (i-en-e +erms
&Dem7iere, in common %ith m1ch o7en 3o1rce 3oft%are, i3 licen3e 1ner the term3 of the F)J P1$lic Li -
cence" Thi3 licence reC1ire3 that moification3 mae to the coe $e 7rovie to the reci7ient if a co7y i3 9i3-
tri$1te= 'a3 efine in FPL2," There i3 no o$li8ation to 71$li3h any chan8e3 or im7rovement3 yo1 ma5e 1n-
le33 yo1 7rovie a co7y to another 7artyO then yo1 m13t 7rovie the coe chan8e3 an yo1 can not control
%hat that 7arty oe3 %ith the coe"
The &Dem7iere licence term3 are etaile at htt7:HH%%%"8n1"or8Hlicen3e3H87l-2"0"t!t

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 11 of +-
2 ADempiere ERP *n. CR
&Dem7iere 7rovie3 f1lly inte8rate an ea3y to 13e fir3t tier E/P an C/0 f1nctionality for mi-mar5et enter-
7ri3e3" Jnli5e traitional 3y3tem3 it i3 or8ani3e to ma7 onto the ty7ical $13ine33 7roce33e3 a3 3ho%n $elo%"
<t i3 7rovie a3 a com7lete, inte8rate 1nitary 3y3tem rather than a 3erie3 of loo3ely co17le mo1le3 %ith
ata tran3fer3 $et%een them" Thi3 inte8ration a77lie3 to the C13tomer /elation3hi7 0ana8ement, the %e$
3tore ata a3 %ell a3 the traitional E/P information "
2.1 <hy is ADempiere org*nise. to ref%e-t Business Pro-esses=
(13ine33 7roce33e3 rather than traitional e7artment3 rive &Dem7iereM3 e3i8n an in toayM3 %orl, e37e-
cially in mi-mar5et enter7ri3e3, em7loyee3 often 7erform entire $13ine33 7roce33e3 or relate 7roce33e3" The
chart $elo% i3 a ma77in8 of the &Dem7iere 7roce33e3 to the mo1le3 often fo1n in more traitional 7ro7riet -
ary a77lication3"
Traditional Mod'
ule
Quote to
Cash
Requisition
to Pa
Customer
Mana"ement
Partner Man'
a"ement
#uppl
Chain
Performan$e
Analsis
Feneral Le8er
&cco1nt3 Paya$le3
&cco1nt3 /eceiva$le3
P1rcha3e Krer
.ale3
Krer

<nventory 0ana8e-
ment

:i!e
&33et3

C13tomer /elation-
3hi7 0ana8ement


&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 12 of +-
2.2 +ermino%ogy
<n thi3 oc1ment certain %or3 are 13e %hich have 7artic1lar meanin83 %ithin the conte!t of the &Dem7iere
a77lication" They are e3cri$e $elo%"
9C%ient= i3 an entity, mo3t li5ely a com7any or eC1ivalent that i3 13in8 the 3y3tem" <t i3 a Client in the
3en3e that the &Dem7iere 3y3tem i3 a$le to 7rovie 3ervice3 to m1lti7le entitie3 an each one th13 $ecome3 a
client of the &Dem7iere 3y3tem" &nother %or for the 3ame conce7t i3 9Tenant="
9Org*nis*tion= i3 a e7artment or ivi3ion of an entity that i3 a Client of the &Dem7iere 3y3tem" &n
or8ani3ation may al3o $e a le8al entity 31ch a3 a 31$3iiary com7any" &Dem7iere o7tionally enforce3 Mloan
acco1ntM acco1ntin8 on all tran3action3 that cro33 Kr8ani3ation $o1narie3"
9Business P*rtner= i3 an entity %ith %hom the or8ani3ation tran3act3 $13ine33" <t co1l $e a
c13tomer, 3177lier or an em7loyee"
9Do-ument= i3 a ty7e of tran3action ty7ically initiate $y a oc1ment 31ch a3 a 3ale3 invoice, a
material recei7t, a 3hi77in8 oc1ment a 7ayment to a 3177lier or a recei7t from a c13tomer" :or each ty7e of
oc1ment the 13er i3 a$le to efine the acco1ntin8 con3eC1ence ca13e $y the 7roce33in8 of 31ch a oc1ment"
2.! >uote to C*sh
>uote to C*sh cover3 the $13ine33 7roce33e3 13e for creatin8 C1otation3 for 7ro37ect3 or c13tomer3, 3ale3
orer mana8ement, invoicin8 an ca3h recei7tin8" The f1nctionality i3 ti8htly inte8rate %ith .177ly Chain 0an-
a8ement an C13tomer /elation3hi7 0ana8ement com7onent3 of &Dem7iere" Thi3 f1nctionality i3 ty7ically
fo1n in mo1le3 entitle 3ale3 orer entry an acco1nt3 receiva$le"
2.# Re5uisition to P*yment
Re5uisition to P*yment cover3 the $13ine33 7roce33 13e for creatin8 71rcha3e orer3, 7roce33in8 invoice3
receive from venor3 an 8eneratin8 7ayment3" The f1nctionality i3 ti8htly inte8rate %ith .177ly Chain 0an-
a8ement" Thi3 f1nctionality i3 ty7ically fo1n in mo1le3 entitle 71rcha3in8 an acco1nt3 7aya$le"
2., Open /tem *n*gement
Open /tem *n*gement a1tomate3 the 7roce33e3 a33ociate %ith the entry an allocation of ca3h receive
from c13tomer3 an 7ayment3 mae to creitor3" K7en <tem 0ana8ement al3o 7rovie3 for the reconciliation
of $an5 3tatement3 an ca3h $oo53" P&D&L& 7rovie3 an &em7iere a-on to 7rovie the file format reC1ire
$y &13tralian (an53Q"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 13 of +-
2.0 Customer Re%*tions *n*gement
Customer Re%*tions *n*gement i3 an inte8rate mo1le 7roviin8 a lo8ical vie% of all c13tomer an 7ro-
37ect relate activitie3" There are 'in contra3t to traitional C/0 3y3tem3, no $atch or 3ynchroni3ation 7ro-
ce33e3 %ith the $ac5-office f1nctionality" Kri8inally the &em7iere C/0 f1nction3 %ere foc133e on ealin8 %ith
incomin8 comm1nication3 ho%ever &a!a ha3 e!tene the f1nction3 to mana8e Lea3, K77ort1nitie3 an
Cam7ai8n3"
2.1 P*rtner Re%*tions *n*gement
P*rtner Re%*tions *n*gement lin53 ifferent client3 to each other allo%in8 them to mana8e lea i3tri$1-
tion, 3ervice reC1e3t3, collateral i3tri$1tion an mar5etin8 e!7en3e3" <t facilitate3 the 7rovi3ion of 3hare 'cent-
rali3e, 3ervice3 $y one or8ani3ational entity to other or8ani3ational entitie3" Thi3 f1nctionality ena$le3 or8an-
i3ation3 %hich mana8e a n1m$er of %holly or 7artly o%ne entitie3 '31ch a3 a franchi3e o7eration, to 7rovie
centrali3e 3ervice3 to the remote o7eration3"
2.2 Supp%y Ch*in *n*gement
Supp%y Ch*in *n*gement cover3 all material mana8ement activitie3 incl1in8 inventory recei7t3, 3hi7-
ment3, movement3 an 3toc5 ta5e co1nt mana8ement an 7roce33in8"
2.; Perform*n-e An*%ysis
Perform*n-e An*%ysis cover3 the co3tin8 an acco1ntin8 imen3ion of the a77lication" Thi3 f1nctionality i3
ty7ically fo1n in /e7ortin8 an Feneral Le8er mo1le3 a3 %ell a3 in tho3e mo1le3 that 8enerate acco1ntin8
entrie3"
2.1? <e' Store *n. Business P*rtner Se%f Servi-e
The &Dem7iere <e' Store allo%3 an or8ani3ation to maintain an o7erate a %e$ 7re3ence" The information
mae availa$le in the %e$ 3tore i3 3hare %ith the 3tanar a77lication" )o 3ynchroni3ation or aitional inte8-
ration i3 reC1ire" The %e$ 3tore com7onent3 can $e c13tomi3e to the loo5-an-feel reC1ire to match an e!-
i3tin8 %e$ 3ite an in aition to %e$ 3tore ca7a$ility al3o 7rovie 3elf 3ervice f1nctionality to ena$le (13ine33
Partner3 to vie% their tran3action3 online %ith an a77ro7riate level of 3ec1rity"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 12 of +-
2.11 *nuf*-turing with RP *n. RP2
&Dem7iere 3177ort3 man1fact1rin8 in $oth a 3im7le I0an1fact1rin8 Li8ht@ moe an al3o o7tionally 7rovie3
f1ll 0/P2 man1fact1rin8 ca7a$ility"
2.12 $i&e. Assets
The &Dem7iere $i&e. Asset mo1le 7rovie3 the 131al f1nctionality e!7ecte from a fi!e a33et3 mo1le in-
cl1in8 e7reciation calc1lation an 7o3tin8, inte8ration %ith 71rcha3e invoice3, i37o3al3 etc"
2.1! 4R *n. P*yro%%
#hile &Dem7iere incl1e3 relatively recently 7ro1ce 4R *n. P*yro%% f1nctionality &D&L& oe3 not recom-
men it3 13e in &13tralia" Thi3 i3 7rimarily $eca13e there ha3 not $een the c13tomer eman to A13tify moific-
ation to meet the &13tralian le8al reC1irement3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 1* of +-
! >uote to C*sh
IR1ote to Ca3h@ cover3 the $13ine33 7roce33e3 reC1ire for the creation of a C1otation for a 7ro37ect or c13-
tomer, 3ale3 orer mana8ement, invoicin8 an the recei7t of ca3h" The f1nctionality i3 ti8htly inte8rate %ith
.177ly Chain 0ana8ement an C13tomer /elation3hi7 0ana8ement" <n traitional 3y3tem3, thi3 f1nctionality i3
li5ely to $e fo1n in mo1le3 entitle 3ale3 orer 7roce33in8 an acco1nt3 receiva$le3"
& 3chematic 3ho%in8 the 7roce33 flo% from the entry of a R1otation to the recei7t of ca3h i3 3ho%n $elo%


&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 1- of +-
!.1 >uot*tions
&Dem7iere 7rovie3 for the creation an 7rintin8 of c13tomer C1otation3 $a3e on 8eneral or c13tomer 37ecific
7rice li3t3" R1otation3 can $e mae >$inin8>, in %hich ca3e they re3erve inventory" R1otation3 can $e moifie
at any time an %hen a77ro7riate a1tomatically converte to a .ale3 Krer %itho1t aitional ata entry" R1o-
tation3 can either 13e the 3tanar 3ale3 orer n1m$er 3eC1ence3 or $e com7letely 3e7arate an force to
13e their o%n 3eC1ence3 in %hich ca3e aitional 7roce33 can $e ae al3o"
!.2 S*%es Or.ers
& .ale3 Krer i3 the >f1lfilment control oc1ment> an from a .ale3 Krer, 3hi7ment an invoicin8 oc1menta-
tion can $e 8enerate a1tomatically" <n aition it i3 7o33i$le to a1tomatically rai3e Venor P1rcha3e Krer3
for the item3 37ecifie on the .ale3 Krer an ro7-3hi77e to the c13tomer"
Different ty7e3 of 3ale3 orer3 ca13e ifferent $13ine33 7roce33 $ehavio1r" :or e!am7le, a 9Pre7ai Krer= %ill
not allo% 3hi7ment3 to $e 8enerate 1ntil 7ayment occ1r3" & 9Point of .ale= orer a331me3 the c13tomer i3 at
the co1nter %ith the 8oo3 in han an 8enerate3 all tran3action3 incl1in8 3toc5 ecrement, invoicin8 an
7ayment thro18h the entry of a 3in8le oc1ment" & 9.tanar Krer= $y com7ari3on, %ill chec5 availa$ility $e-
fore acce7tin8 the orer then C1e1e the orer for f1lfilment $y the %areho13e an then 8enerate an invoice in
the ne!t invoice r1n or other%i3e in accorance %ith the invoice r1le3 for that c13tomer"
!.! Shipments
(a3e 17on the etail3 ca7t1re on the .ale3 Krer, one or more 3hi7ment3 can $e 8enerate immeiately or
a1tomatically %hen inventory 31$3eC1ently $ecome3 availa$le" &Dem7iere a1tomatically $ac5orer3 1navail-
a$le item3" &Dem7iere can $e confi81re to allo% 3hi7ment3 to $e effecte from the 3hi7ment oc1mentation
or alternatively 7rovie for a more i3ci7line %areho13e a77roach $y reC1irin8 e!7licit confirmation of 7ic5in8
anHor 3hi7ment 7rior to the 8eneration of invoice oc1mentation %ith $arcoe confirmation of 7ic5e 7ro1ct3
an C1antitie3" Confirmation3 can $e 13e to mana8e movement3 of inventory from, 3ay, a receivin8 area to
I71t a%ay@ area3 from %hich it then $ecome3 availa$le for f1rther 7roce33in8"
!.# Customer /nvoi-es
<nvoice3 are 8enerate accorin8 to the arran8ement3 in 7lace %ith the c13tomer" <nvoice3 can $e 8enerate
immeiately the orer i3 receive
immeiately after each 3hi7ment

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 1+ of +-
%hen the orer i3 com7letely 3hi77e, or
$a3e on a 7re-efine <nvoice .che1le 37ecific to the c13tomer
:or e!am7le, an invoice 3che1le co1l $e e3ta$li3he to arran8e for the creation of a 31mmary invoice incl1-
in8 all 3hi7ment3 to the c13tomer over the 7revio13 ay, %ee5 or month"
!., Re-eipts
#hen enterin8 a .ale3 Krer or <nvoice, the 7ayment r1le3 allo% fle!i$ility in the a1tomatic 8eneration of re-
cei7t3:
:or ca3h tran3action3 a Ca3h$oo5 entry i3 a1tomatically 8enerate
:or creit car, cheC1e an irect e$it tran3action3 a 7ayment i3 create a8ain3t the a77ro7riate $an5
acco1nt" &Dem7iere 3177ort3 merchant 7ayment 7roce33or3 via PayPal Pay:loPro an e#ay 'other 7ayment
7roce33or3 can ea3ily $e ae,"
K7en <tem3 are 3ettle $y enterin8 Payment3 'e"8" receivin8 a cheC1e or creatin8 a irect e$it,,
creatin8 a Ca3h (oo5 entry 'e"8" o7en invoice 7ai $y 7etty ca3h later, or 1rin8 the 7roce33 of reconcilin8
(an5 .tatement3 'e"8" $an5 tran3fer3,"
!.0 Returns from Customers
The C13tomer /0& f1nctionality lar8ely mirror3 the Venor /0& f1nctionality e3cri$e in the ne!t 3ection"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 16 of +-
# Re5uisition to P*yment
I/eC1i3ition to Payment@ cover3 the $13ine33 7roce33e3 reC1ire for the creation of reC1i3ition3, 71rcha3e or-
er3, recei7t of venor invoice3 an 7ayment 7roce33in8" The f1nctionality i3 ti8htly inte8rate %ith .177ly
Chain 0ana8ement" <n traitional 3y3tem3 thi3 f1nctionality i3 ty7ically fo1n in mo1le3 entitle 71rcha3in8
an acco1nt3 7aya$le3"
& 3chematic 3ho%in8 the 7roce33 flo% from the entry of a /eC1i3ition to the 7ayment for the 8oo3 receive i3
3ho%n $elo%"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 19 of +-
#.1 Re5uisitions
/eC1i3ition3 can $e rai3e a1tomatically from 0aterial /e7leni3hment /e7ort3 or alternatively entere man1-
ally" & 3am7le %or5flo% im7lementation i3 elivere %ith the 3tanar 7ro1ct an reC1ire3 /eC1i3ition3 in e!-
ce33 of S100 to $e a77rove" Kn a77roval a re7ort of a77rove /eC1i3ition3 i3 a 7re7are a1tomatically from
%hich 71rcha3e orer3 can then $e rai3e man1ally"
Thi3 %or5flo% i3 7rovie a3 an inication of the %ay that a Doc1ment #or5flo% can $e 3et17" P1rcha3e Kr-
er3 are o7tionally a1tomatically 8enerate from the 7roce33in8 of a /e7leni3hment /e7ort"
#.2 Pur-h*se Or.ers
P1rcha3e Krer3 can $e 8enerate 'an con3oliate, if reC1ire, from 0aterial /e7leni3hment /e7ort3 or
man1ally entere"
&Dem7iere 3177ort3 t%o-%ay an three-%ay matchin8 %ith receivin8 an invoicin8 oc1mentation an follo%-
in8 matchin8 P1rcha3e Krer3 are a1tomatically clo3e to minimi3e overhea on the PK 3creen3 $1t remain ac-
ce33i$le via re7ort3"
#.! *teri*% Re-eipts
0aterial /ecei7t3 are 7roce33e $y creatin8 a material recei7t recor" 0aterial /ecei7t recor3 are then
matche to the P1rcha3e Krer or Venor <nvoice" 0aterial /ecei7t recor3 can $e a1to-create from P1rcha3e
Krer3 or Venor <nvoice3 to avoi the overhea of aitional ata entry"
#.# @en.or /nvoi-es
Venor <nvoice3 are entere $a3e on the venor@3 invoice oc1ment or may $e create from 'an matche
%ith, P1rcha3e Krer3 or 0aterial /ecei7t3 a3 M/eci7ient Create Ta! <nvoice3M" 0aterial /ecei7t3 can al3o $e
create a1tomatically from the venor invoice %hen the invoice an 3hi7ment are receive conc1rrently" <n-
voice3 for mi3cellaneo13 $13ine33 e!7en3e3 are a$le to $e 7roce33e %itho1t 71rcha3e orer3 an can $e
co7ie from eC1ivalent 7rior invoice3 or 3et 17 a3 M/ec1rrin8 Doc1ment3M

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 20 of +-
#., P*yments
Payment3 are 8enerate, in $atche3 or inivi1ally, $a3e on 7ayment term3 %hich allo% for 7ayment i3co1nt3
to $e a1tomatically ta5en" Payment3 can $e mae $y irect e$it tran3action3 or &Dem7iere@3 cheC1e 7rintin8
facilitie3" Payment3 can al3o $e mae $y creit car an etail3 can $e recore %hen enterin8 the P1rcha3e
Krer or <nvoice" Creit Car n1m$er3 for com7lete tran3action3 have the mile 6 character3 remove %hen
3tore in the 3y3tem" &D&L& 7rovie3 an a-on to the 3tanar ver3ion of &Dem7iere to 7rovie 7ayment3 in
the file format reC1ire $y &13tralian (an53"
#.0 Returns to @en.or
&Dem7iere can a1tomate yo1r ret1rn to venor 7roce33e3 thro18h Venor /et1rn 0aterial3 &1thori?ation
'/0&," Venor /0&3 are lin5e to the ori8inal P1rcha3e Krer an 0aterial /ecei7t" The Venor /et1rn Policy
can $e 13e to control %hether the 8oo3 are eli8i$le for ret1rn" Venor /0&3 can $e matche to /et1rn to
Venor tran3action3 an Creit 0emo3" /et1rn to venor tran3action3 can $e entere irectly a3 ne% oc1-
ment3, or create from a Venor /0&" <f they are create from a Venor /0&, all the etail3 of the Venor
/0& are a1tomatically co7ie over to the /et1rn to Venor" The Fenerate Creit 0emo 7roce33 can $e 13e to
8enerate the Creit 0emo" &lternatively, the Creit 0emo can $e man1ally entere an matche to the /et1rn
to Venor tran3action"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 21 of +-
, Open /tem *n*gement
,.1 P*yment Ru%es 9Re-eiv*'%es *n. P*y*'%es:
De7enin8 on the 7ayment r1le a33ociate %ith the venor invoice, 7ayment3 are a1tomatically create" Pay-
ment r1le3 can $e chan8e at any time to reflect chan8e3 in the act1al metho of 7ayment an in the event
that it i3 ecie to 7ay an invoice 13in8 an alternative metho" The follo%in8 7ayment r1le3 are 3177orte $y
&Dem7iere:
Ca3h
Kn &cco1nt 'Payment Term,
Creit Car
CheC1e
Direct De$it tran3fer
,.1.1 C*sh
#hen ca3h i3 3electe a3 7ayment metho, an entry i3 a1tomatically mae in the efa1lt Ca3h (oo5 for that
ay"
,.1.2 On A--ount 9P*yment +erm:
:or Ion acco1nt@ c13tomer3 'ie tho3e %ith a creit limit, the 7ayment term efa1lt3 to the 7ayment term in the
(13ine33 Partner efinition 1nle33 another 7ayment term i3 37ecifie $y the 13er"
,.1.! Cre.it C*r.
Creit car tran3action3 can $e entere an 7roce33e online" The invoice i3 mar5e a3 7ai an the char8e
maintaine in the 3y3tem a3 an 1nreconcile 7ayment" )ote that 13e of thi3 facility may reC1ire moification3
to meet the nee3 of the creit car or8ani3ation that yo1 eal %ith"
,.1.# Che5ue
&fter 3election of the a77ro7riate $an5 acco1nt, cheC1e3 can $e entere into the 3y3tem" The a33ociate in-
voice i3 mar5e a3 7ai an the cheC1e maintaine in the 3y3tem a3 an 1nreconcile 7ayment"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 22 of +-
,.2 P*yments
Payment3 recor3 'via Creit Car, Chec5, Tran3fer, can create %hen an invoice $ein8 7ai or can $e entere
into the 3y3tem later" <f a man1al Payment 7ay3 a 3in8le invoice the invoice i3 3electe in a ro7o%n li3t an
a1tomatically matche to the 7ayment" <f a man1al Payment 7ay3 m1lti7le invoice3 then the 7ayment an the
matchin8 invoice3 are 3electe in the Payment &llocation %ino%" .y3tem 8enerate 7ayment3 a1tomatically
match an clear their re37ective invoice3"
,.2.1 A%%o-*tion
The &llocation 7roce33 lin53 'm1lti7le, 7ayment3 to 'm1lti7le, invoice3 or creit memo3 an recor3 7ayment
i3co1nt3 an receiva$le %rite-off3" The 13er 3elect3 the relevant oc1ment3 an then enter3Hconfirm3 the if-
ference a3 a 3hort 7ayment, i3co1nt or %rite-off" The &llocation 7roce33 al3o recor3 reali3e 8ain3 an lo33e3
on forei8n c1rrency enominate &P an &/ tran3action3"
,.! B*n6 St*tement
(an5 .tatement3 item3 can $e 3electe from a 3y3tem-8enerate li3t of 1nreconcile 7ayment3 or a1tomatically
loae from electronic etail3 3177lie $y the financial in3tit1tion" &Dem7iere 7rovie3 f1nction3 to allo% for
the reconciliation of in-tran3it 7ayment3 an $an5 char8e3 or the creation of 7ayment3 for irect e$it tran3-
fer3" 0oification3 may $e reC1ire to 3177ort the reC1irement3 of yo1r financial in3tit1tion"
,.# C*sh Boo6
Petty ca3h tran3action3 are recore in the relevant ca3h$oo5" <nvoice3 7ai $y ca3h are a1tomatically entere
in the ca3h Ao1rnal" & ca3h Ao1rnal i3 create for each or8ani3ation for each ay"
The Ca3h Eo1rnal may al3o $e 13e to recor:
Feneral e!7en3e3 'for acco1nt3 efine in the ca3h$oo5,
Feneral reven1e 'for acco1nt3 efine in the ca3h$oo5,
Petty Ca3h ifference3 'for acco1nt efine in the ca3h$oo5,
Char8e3
Ca3h 7ayment3 of <nvoice3 to a c13tomer or from a 3177lier
Tran3fer3 to or from a $an5 acco1nt"
The Ca3h Eo1rnal i3 7roce33e after $alancin8 aA13tment3 are mae $y creatin8 a ne% ca3h Ao1rnal %ith the
correctin8 entrie3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 23 of +-
,., Ch*rges
<n many 3y3tem3 mi3cellaneo13 e!7en3e3 an reven1e3 are allocate irectly to FL acco1nt coe3" <n
&Dem7iere the3e item3 are entere $y 3electin8 a 9Char8e= %hich act3 a3 an alia3 for a FL acco1nt coe" Thi3
allo%3 &em7iere to 3177ort m1lti7le chart3 of acco1nt3 a3 the Char8e can $e lin5e to &cco1nt 123 in the fir3t
&JD Chart of &cco1nt3 an to '3ay, &cco1nt +69 in the 3econ J.D Chart" #here a 3in8le Chart of &cco1nt3 i3
13e then the Char8e3 are 3im7ly nameHn1m$ere the 3ame a3 the FL acco1nt coe3 they lin5 to"
The 13er can efine the ta! ty7e of the Char8e" <f C13tomer or Venor <nvoice line3 are allocate to a Char8e,
the ta! rate efa1lt3 to the efine ta! ty7e of the Char8e" The amo1nt of a char8e can $e 7reefine to 37ee
ata entry" The c1rrency of the oc1ment etermine3 the c1rrency of the char8e"
,.0 E&pense A%%o-*tions
Defa1lt allocation of e!7en3e3 'or reven1e3, can $e efine 3o that an e!7en3e of a 7artic1lar ty7e anHor from
a 7artic1lar venor i3 37lit 17 an allocate over m1lti7le Kr8ani3ation3 anHor acco1nt coe3"
,.1 BAS Returns *n. AS+
&Dem7iere 7ro1ce3 re7ort3 of all invoice3 containin8 F.T to ena$le 3im7le com7letion of (&.HF.T ret1rn3"
Detail3 of (&. ret1rn 7re7aration i3 $eyon the 3co7e of thi3 oc1ment" Plea3e refer to the &a!a Go%-To
81ie for more etail3"
htt73:HHoc3"8oo8le"comHaHaa!a"comHfolerHH0(3$<ClJcP6LccElTT2*n)5)C0lJHeitUoc<V0(yP?Kfo4E.TL-
#*VeDhAV3lv)20

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 22 of +-
0 Customer Re%*tionship *n*gement
C13tomer /elation3hi7 0ana8ement i3 not an ine7enent mo1le, $1t a lo8ical vie% of all c13tomer an 7ro-
37ect relate activitie3"
C13tomer /elation3hi7 0ana8ement f1nction3 are an inte8ral 7art of the $13ine33 7roce33" &3 a re31lt, there
are no $atch or 3ynchroni3ation 7roce33e3 for the $ac5-office f1nctionality a3 i3 normally reC1ire %ith trai -
tional C/0 3y3tem3"
0.1 (e*. *n. A-tivity +r*-6ing
&Dem7iere ha3 an in-$1ilt ca3e mana8ement 3y3tem of the ty7e that i3 ty7ically 13e for mana8in8 3177ort re-
C1e3t3, 3ale3 enC1irie3, com7laint3 an the li5e" <n &Dem7iere thi3 7roce33 i3 calle 9/eC1e3t3 0ana8ement="
&Dem7iere 3177ort3 the follo%in8 ty7e3 of /eC1e3t3 in the C/0 area:
<nformation - '1n,3tr1ct1re reC1e3t3 from %e$ or email 3o1rce3
.ervice - 3tr1ct1re reC1e3t3 to 7erform a 3ervice at a 8iven time an 7lace
Char8e - 3tr1ct1re reC1e3t3 to reim$1r3e co3t3
&cco1nt - 3tr1ct1re reC1e3t3 concernin8 a c13tomer or venor orer, 3hi7ment, invoice or 7ayment
#arranty - 3tr1ct1re reC1e3t3 concernin8 a 7ro1ct or 3ervice i331e
Gel7 ; '1n,3tr1ct1re c13tomer 3ervice reC1e3t3
De7enin8 on the ty7e of reC1e3t, it can $e a1tomatically converte to a tar8et oc1ment 'e"8" an offer, orer
or invoice," & confirmation email %ith trac5in8 n1m$er can $e 3ent man1ally or a1tomatically" /eC1e3t3 can $e
a33i8ne to 7artic1lar 3y3tem 13er3 for action or follo%-17"
(y 1tili3in8 the trac5in8 n1m$er, the /eC1e3t creator can 17ate information in the /eC1e3t" /eC1e3t 0ana8e-
ment ca7a$ilitie3 %ithin C/0 en31re timely re37on3e, e3calation in accorance %ith a efine 7roce33, time-
3cale an clo31re"
/eC1e3t3 can al3o $e 8enerate $a3e on the acco1nt 3tat13 'e"8" ate of la3t 3ale, over1e 7ayment, etc", for
c13tomer 3ervice or 3ale3 to follo% 17"
/eC1e3t3 can al3o $e create a1tomatically from incomin8 email me33a8e3 3ent to 37ecial 71r7o3e email ac-
co1nt3 'info, 3ale3, acco1nt3 etc," &ttachment3 on the3e email3 can $e a1tomatically attache to the create
/eC1e3t"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2* of +-
0.2 *r6eting C*mp*ign *n*gement
C13tomer retention i3 a cr1cial mi33ion for every com7any" &Dem7iere 3177ort3 thi3 $y creatin8 mailin83 or re-
C1e3t3 for the 'tele,-3ale3 force to follo% 17" Criteria for a cam7ai8n co1l $e la3t 3ale, 3ale3 vol1me, 7ro1ct3
71rcha3e or a variety of other tri88er3"
To attract ne% c13tomer3, are33e3 of 7ro37ect3 can $e im7orte for mailin83 or reC1e3t3 for the 'tele,-3ale3
force to follo% 17" The effectivene33 of mar5etin8 cam7ai8n3 can $e mea31re $y the reven1e or 8ro33 7rofit
8enerate for each cam7ai8n $y lin5in8 each oc1ment 'e"8" <nvoice or Krer, to the relevant cam7ai8n at the
time of invoice creation" Thi3 information i3 then availa$le %ithin &Dem7iere for re7ortin8 an analy3i3"
0.! Promotions
&Dem7iere 7rovie3 for the mana8ement of Promotion3 %ith 7romotion coe3" & 7romotion efine3 %hat 7rice
re1ction3, 8ift3 or other $enefit3 accr1e to the $1yer %hen certain conition3 are met" The chan8e3 are a1to-
matically a77lie %hen the 3ale3 orer i3 I7re7are@ or Icom7lete@" The Promotion3 a77ly to $oth %e$3tore an
normal 3ale3" Promotion3 can $e lin5e to Cam7ai8n3 for 3im7le financial analy3i3 an re7ortin8"
0.# Customer Profit*'i%ity An*%ysis
/e7ort3 on reven1e an 8ro33 7rofit of 37ecific c13tomer3 or c13tomer 8ro173 over a 7erio of time can $e
8enerate 13in8 the re7ort %ritin8 ca7a$ility $1ilt into &Dem7iere or $y 13in8 thir 7arty re7ort %riter3 anHor
KL&P vie%er3"
0., Se%f Servi-e On%ine /n5uiry
The 3y3tem allo%3 a1thori3e (13ine33 Partner Contact3 'i"e" c13tomer3, venor3 or em7loyee3, to acce33 the
3y3tem to vie% or C1ery information relevant to that (13ine33 Partner 13in8 a %e$ $ro%3er" The information
may $e 13e for 31ch 71r7o3e3 a3 o$tainin8 information on acco1nt $alance3, invoice3 an the li5e an to initi -
ate follo%-173 an ma5e 7ayment3 a8ain3t o1t3tanin8 o7en item3" .elf 3ervice can al3o $e 13e to allo%
c13tomer3 to re8i3ter to receive 7ermi33ion $a3e mar5etin8 material for 3electe intere3t area3 an to o%n-
loa file3 31ch a3 material ata 3afety 3heet3 or any other relevant material"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2- of +-
1 P*rtner *n*gement
Partner 0ana8ement lin53 ifferent client3 to each other allo%in8 them to mana8e lea i3tri$1tion, 3ervice re-
C1e3t3 collateral i3tri$1tion an mar5etin8 e!7en3e3" <t al3o allo%3 for the 7rovi3ion of 'centrali3e, 3ervice3
an i3 3ho%n ia8rammatically in the 3chematic $elo%"
1.1 Sh*re. Servi-es
&Dem7iere facilitate3 the mana8ement an 7rovi3ion of 3hare 3ervice3 'e"8" a franchi3or 7roviin8 &cco1ntin8,
Gel7 De35, .hi77in8, etc" to a franchi3ee," The 13erHfranchi3or ha3 acce33 to the information neee for it3
ta353 acro33 m1lti7le Client3 an or8ani3ation3" The franchi3ee ha3 acce33 to only it3 information"
1.2 Centr*%%y *int*ine. /nform*tion
The 3y3tem can maintain centrali3e ata li5e Pro1ct3, Price Li3t3 or &cco1ntin8 <nformation for all $13ine33
7artner3" Partner3 can a aitional entitie3 for their o%n entity$1t cannot chan8e the centrally maintaine
element3 for con3i3tency an 3ec1rity" Thi3 com$ination of central an locally maintaine information 7rovie3
for the mana8ement of a Inet%or5 of or8ani3ation3@ ty7ically fo1n in a franchi3e o7eration or tho3e or8ani3a-
tion3 that 7rovie central f1nction3 for other%i3e ine7enent a33ociate3"
1.! Counter Do-uments
&Dem7iere 7rovie3 f1nctionality %hich ena$le3 ine7enent $1t relate or8ani3ation3 to a1tomatically 8ener-
ate a Ico1nter oc1ment@ in another or8ani3ation" &331me a franchi3ee 'a 3e7arate le8al entity, 7lace3 a P1r-
cha3e Krer on the franchi3or" The corre37onin8 .ale3 Krer can $e a1tomatically create in the franchi3or@3
le8er" #hen the franchi3or 3hi73 anHor invoice3 to the franchi3ee a corre37onin8 material recei7t H venor
invoice %ill $e a1tomatically create in the :ranchi3ee@3 $oo53 an 3o on" The oc1ment3 %ill o7tionally $e
com7lete or 7enin8 com7letion $y the reci7ient"
Thi3 f1nctionality en31re3 that F.T i3 correctly hanle $et%een the 3e7arate le8al entitie3 an al3o 7rovie3
for the 7ro1ct3 to $e recore at ifferent co3t3 in the franchi3or an franchi3ee acco1nt3" :1rthermore it 3i8-
nificantly re1ce3 the effort involve in 7roce33in8 the tran3action3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2+ of +-
2 Supp%y Ch*in *n*gement
.177ly Chain 0ana8ement cover3 all material mana8ement activitie3 incl1in8 inventory recei7t3, 3hi7ment3,
movement3 an co1nt3 %ithin a Client, it3 or8ani3ation3 an to an from 3177lier3 an c13tomer3" The 3chem-
atic re7re3entation of the 7roce33 i3 3ho%n in the 3chematic $elo%"
2.1 Pro.u-t C*t*%ogue
The Pro1ct Catalo81e li3t3 the 13er@3 Pro1ct3 an .ervice3 %ith o7tional (ill of 0aterial3 an .1$3tit1te3" The
3y3tem allo%3 the 13er to im7ort an 17ate 71rcha3e 7rice3 from it3 venor3"
Pro1ct3 are or8ani3e in cate8orie3 an hierarchie3 an can al3o $e 3earche $a3e on attri$1te3 that a77ly
over a n1m$er of 7ro1ct3, for in3tance 9fin me all 7ro1ct3 that are yello% 3hirt3 %ith 3hort 3leeve3="
01lti7le 7rice li3t3 are 3177orte for all 71rcha3e an 3ol item3" &Dem7iere@3 71rcha3e 7rice li3t f1nctionality
allo%3 3im7le control of i3co1nt3 from 3177lier3" The 3y3tem 7rovie3 8eneral an c13tomer 37ecific 3ale3
7rice li3t3" Price li3t3 are Mate controlleM to allo% ne% 7rice li3t3 to $e creat %ell in avance of their 3tart ate"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 26 of +-
2.2 Distri'ution *n. u%ti)<*rehouse Contro%
&Dem7iere 3177ort3 m1lti7le %areho13e3 %ith 13er efine location3 %ithin each %areho13e for recorin8 3toc5
location3 in 3helve3 an $ay3 '(in Location3," & 7hy3ical %areho13e can $e $ro5en into m1lti7le lo8ical %are-
ho13e3 31ch a3 receivin8, C1ality a331rance an te3tin8, $1l5 3tora8e an 7ic5in8" Prioritie3 can $e 3et to en-
31re that 7ic5in8 ta5e3 7lace from $in location3 in a 7re3cri$e 3eC1ence" <nventory movement3 can $e ef-
fecte $et%een $in location3 an %areho13e3" 0ovement3 $et%een %areho13e3 can $e confi81re to 7ro1ce
a77ro7riate 3hi77in8 oc1mentation an mana8e Iin tran3it@ 3toc5"
.toc5 co1nt3 an 3toc5 val1ation aA13tment3 are mana8e $y recorin8 the ifference $et%een the $oo5 3toc5
C1antity an the co1nt C1antity an 7roce33in8 any ifference 3o that 3ale3 activity can contin1e in 7arallel %ith
the 3toc5 ta5e ata entry 7roce33"
.toc5 13e for internal 71r7o3e3 can $e ea3ily %ritten off to recor the 3toc5 ecrement an con3eC1ent finan-
cial entrie3 in the :inancial Le8er"
2.! *teri*%s *n*gement
.hi7ment oc1mentation can $e create in $atche3 or inivi1ally on a 7er orer $a3i3" Foo3 receive from
venor3 can $e com7are irectly %ith the 71rcha3e orer or the venor invoice"
The 3y3tem 3ho%3 Iavaila$le to 7romi3e@, after allo%in8 for re3ervation3 for committe f1t1re c13tomer 3hi7-
ment3 an e!7ecte venor recei7t3"
0aterial /e7leni3hment li3t3 are create $a3e on inventory re7leni3hment r1le3" /eC1i3ition3 or P1rcha3e Kr-
er3 can al3o $e a1tomatically 8enerate from the 0aterial /e7leni3hment re7ort"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 29 of +-
; Perform*n-e An*%ysis
Performance &naly3i3 cover3 the co3tin8 an acco1ntin8 imen3ion of the a77lication" <n traitional 3y3tem3,
thi3 f1nctionality 131ally a77ear3 in mo1le3 calle /e7ortin8 an Feneral Le8er a3 %ell a3 tho3e mo1le3
%hich 8enerate acco1ntin8 entrie3" & ia8rammatic re7re3entation of Performance &naly3i3 i3 3ho%n in the
3chematic $elo%"
;.1 A--ounting Ru%es
&cco1ntin8 entrie3 are a1tomatically 8enerate $a3e on r1le3 %hich a77ly to Doc1ment tran3action ty7e3
efine $y the 3y3tem %hich are a$le to $e e!tene $y the 13er" The r1le3 efine the nat1ral acco1nt coe3
for each 8ro17 of tran3action3 8enerate $y an acco1ntin8 oc1ment" &3 a re31lt tran3action3 are entere into

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 30 of +-
the 3y3tem %itho1t the 13er@3 3taff neein8 to 5no% anythin8 a$o1t acco1nt n1m$er3" The 3y3tem al3o allo%3
for man1al entrie3 to 8enerate aitional 7o3tin83 'act1al, $18et an 3tati3tical,"
;.2 /ntegr*te. Reporting8 D*t* <*rehousing *n. O(AP
/e7ort3 can $e create for every ty7e of Doc1ment in the 3y3tem" The 13er can efine the layo1t, 3eC1ence,
la$el3, format an totallin8 for any re7ort an ma5e it availa$le for any 3y3tem 13er or or8ani3ation $y 3ettin8
the 3ec1rity a77ro7riately" /e7ort Vie%3 ena$le analytical an 31mmary re7ortin8"
The re7ortin8 facility allo%3 rill o%n to 1nerlyin8 element3 'e"8" from orer to $13ine33 7artner, 7ayment
r1le3, etc", or rill acro33 to reference item3 'e"8" from orer to invoice3, or 3hi7ment3 lin5e to that orer,"
Thi3 re7ortin8 facility i3 a77lica$le acro33 the entire 3y3tem allo%in8 any information that can $e 3ho%n on the
13er3 3creen to $e o1t71t %ith a re7ort format an content 37ecifie $y the 13er"
&ll re7ort information can al3o $e e!7orte in a variety of format3 31ita$le for 13e in 37rea3heet3 an %or
7roce33or3" (13ine33 Vie%3 7rovie for re7ortin8 $y e!ternal eicate .RL $a3e re7ortin8 tool3 31ch a3
KL&P vie%er3" &itional (13ine33 Vie%3 can $e create or e!i3tin8 vie%3 e!tene to allo% more etaile ana-
ly3i3 %here nece33ary"
;.! *nu*% Bourn*%s
The maAority of acco1ntin8 tran3action3 are 8enerate a3 a con3eC1ence of the 7roce33in8 of Doc1ment3" Thi3
allo%3 the recorin8 of inivi1al tran3action3 in m1lti7le acco1ntin8 3chema3" 0an1al Ao1rnal3 allo% for the
creation of acco1ntin8 entrie3 for a 37ecific acco1ntin8 3chema" &1to rever3in8 Eo1rnal entrie3 are 3177orte
an &Dem7iere@3 3tanar rec1rrin8 oc1ment f1nctionality can $e 13e to 7roce33 3tanin8 Ao1rnal3 'an any
other oc1ment $a3e tran3action,"
;.# Aener*% (e.ger Distri'utions
The 3y3tem 7rovie3 for the creation of 13er-efine r1le3 to ca13e amo1nt3 e$ite or creite to the 3y3tem
$y any oc1ment to $e 37rea over m1lti7le Feneral Le8er acco1nt3"
;., Aener*% (e.ger Re-on-i%i*tions
&a!a ha3 contri$1te a Feneral Le8er /econciliation3 tool that ha3 $een very %ell receive $y acco1nt3 3taff
an %hich 3im7lifie3 all 8eneral le8er reconciliation 7roce33"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 31 of +-
Detail3 are 3ho%n here:
htt73:HHoc3"8oo8le"comHaHaa!a"comHfolerHH0(3$<ClJcP6LccElTT2*n)5)C0lJHeitUoc<V0(3$<ClJcP6L-
c$E!E.F/5.2c%/EJ

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 32 of +-
1? <e' Store
The &Dem7iere <nte8ral #e$ .tore 7rovie3 a f1nctional %e$ 7re3ence for an or8ani3ation" The information i3
3hare %ith the 3tanar a77lication eliminatin8 the nee for 3ynchroni3ation or aitional inte8ration $et%een
the %e$ 3tore an the $ac5 en a77lication" The %e$ 3tore com7onent3 are $a3e on ca3cain8 3tyle 3heet3
an can $e reaily c13tomi3e to 7rovie the loo5-an-feel reC1ire" & ia8rammatic re7re3entation of the in-
te8ral %e$ 3tore f1nctionality i3 3ho%n $elo%"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 33 of +-
1?.1 On%ine Pro.u-t C*t*%ogue
J3er3 are a$le to vie% an 3earch the 7ro1ct catalo81e" Pro1ct ima8e3 an 37ecification3 are 3tore for each
7ro1ct an can $e i37laye on the %e$ 3tore at the 13er3 i3cretion" The 7ro1ct3 availa$le on the %e$ are
a$le to $e re3tricte accorin8 to the (13ine33 Partner3@ acce33 ri8ht3 an once a 13er ha3 lo88e onto via the
%e$ 3tore 7ro1ct3 are ran8e an 7rice accorin8 the 7ricin8 37ecific to the c13tomer"
Gierarchie3 are a$le to $e efine to limit 7ro1ct 3election an 7ro1ct3 can $e 3earche $y Pro1ct Cate8ory
anHor Pro1ct &ttri$1te3"
1?.2 On%ine S*%es +r*ns*-tions
&Dem7iere ena$le3 13er3 to a item3 to the .ho77in8 (a35et via the Pro1ct Catalo81e or %e$ form reC1e3t"
<tem C1antitie3 can $e chan8e an item3 elete from the 3ho77in8 $a35et" <t i3 manatory to 3i8n on %ith
3ec1re acce33 to retrieve 3tore c13tomer information" The 7ayment information i3 then entere or confirme"
C1rrently, the Pay7al, e#ay an PaymentE!7re33 7ayment 7roce33or3 are 3177orte" Kther3 can $e ea3ily a-
e" (efore 31$mittin8 the 7ayment for a1thori3ation the creit car n1m$er can $e verifie for ata entry er-
ror3" Thi3 en31re3 that tran3action fee3 are minimi3e for reAecte tran3action3 re31ltin8 71rely from erroneo13
ata entry"
&fter receivin8 the 7ayment confirmation, the orer i3 create an the recei7t i3 i37laye to8ether %ith the a1-
thori3ation coe receive from the 7ayment 8ate%ay"
&n email i3 3ent to the 7er3on re37on3i$le for #e$ Krer3 to notify them of the orer an effect f1rther 7ro-
ce33in8""
P)ote: &a!a al3o offer3 the E8ility e-commerce 3y3tem %hich i3 a Dr17al mo1le that act3 a3 a 97re3entation
layer= for the &em7iere 3y3tem" 0ore information i3 availa$le at htt7:HH%%%"e8ility"$i?H Q E8ility i3 foc133e
on 7roviin8 the normal #e$ 2"0 ty7e e!7erience of a moern (2C 3ite" The inte8ral %e$3ite i3 %ell 31ite to
(2( tran3action3 or (2C %ith more limite reC1irement3"
1?.! Supporting Components
1?.!.1 Cser *n*gement
J3er information can $e 3tore an coo5ie3 ena$le to allo% a1tomatic etection an 3i8n in" J3er3 are re-
C1ire to a1thori3e their email are33 to re1ce the 7o33i$ility of fra11lent tran3action3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 32 of +-
1?.!.2 Counter
The 3y3tem monitor3 %e$ reC1e3t3 an collect3 %e$ 3tati3tic3 to analy3e %e$ activity an ientify vi3itor3 to the
3ite a3 %ell a3 clic5 co1nt3"
1?.!.! /nfo Re5uests
& %e$ 13er /eC1e3t can $e for%are to one or more email are33e3 for action" & confirmation can al3o $e
3ent to the reC1e3ter" The /eC1e3t $ecome3 7art of the C13tomer /elation3 0ana8ement information $a3e"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 3* of +-
11 *nuf*-turing
&Dem7iere 7rovie3 t%o level3 of 0an1fact1rin8 f1nctionality" The3e may $e con3iere a3 90an1fact1rin8
Li8ht= an a f1ll 0/P2 im7lementation" The f1ll 0/P2 im7lementation %a3 ae to &Dem7iere 1rin8 2009"
11.1 *nuf*-turing (ight
.tanar &Dem7iere E/P B C/0 7rovie3 31$3tantial element3 of man1fact1rin8 in3ofar a3 it 3177ort3 com7le!
ne3te (ill3 of 0aterial" & (K0 Pro1ct can $e I7ro1ce@ an fini3he 8oo3 inventory %ill $e incremente
an ra% material3 an 3ervice in71t3 creite" Pro1ction recoverie3 an variance3 are calc1late an $oo5e
1rin8 $ac5-fl13hin8"
&D&L& ha3 create e!ten3ion3 to &Dem7iere 7ro1ction f1nctionality that ena$le3 it to f1nction %ell 7artic1larly
in an environment %here many 7ro1ct3 are mae to orer" The e!ten3ion3 are mainly foc133e on 3im7le
man1fact1rin8 7roce33e3 %here com7le! 3ho7 floor 7lannin8 i3 not reC1ire" <t ha3 $een 3ho%n to f1nction ef -
fectively in an environment %here (K03 may $e 17 to 1* level3 ee7, %here a 7ro1ct may $e mae 7artly
mae of it3elf an %here the C1antitie3 mae an con31me an the 7artic1lar in8reient3 may $e 31$Aect to
chan8e after 7ro1ction commitment"
:1rther etail3 of &a!aM3 0an1fact1rin8 Li8ht mo1le can $e fo1n in the Go%To 3ection of the &a!a"com
%e$3ite" The oc1ment i3 at thi3 are33:
htt73:HHoc3"8oo8le"comHaHaa!a"comHfolerHH0(3$<ClJcP6LccElTT2*n)5)C0lJHeitU7liV1Boc<V0(yP?Kf-
o4E.T4n(3.:/Rcn40/m6
11.2 RP2 *nuf*-turing
Thi3 Iheavy %ei8ht@ man1fact1rin8 im7lementation ha3 $een contri$1te $y &Dem7iere 3177orter3 from the
&merica3 an i3 no% availa$le for all to 13e" The f1nctionality 7rovie %ill 3eem familiar to many a3 the
%riter3 of the mo1le %ere im7lementer3 an 3177orter3 of 0:FHP/K for many year3"
The e7th of f1nctionality i3 7erha73 $e3t ill13trate from the men1 3creen 3hot3 3ho%n $elo%"
The 3creen icon3 have the follo%in8 meanin8
i3 an aHeitHeleteHre7ort <in.ow

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 3- of +-
i3 a r1nna$le Pro-ess
i3 a Report
i3 a 3im7le <or6f%ow efinition 13e to li3t a 3erie3 of 3te73 1rin8 3et17"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 3+ of +-

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 36 of +-

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 39 of +-
12 +e-hni-*% Overview
12.1 +e-hni-*% Ar-hite-ture
12.1.1 +e-hno%ogy
&Dem7iere 7rovie3 inte8rate C13tomer /elation3 0ana8ement, Partner /elation3 0ana8ement, .177ly Chain
0ana8ement, Enter7ri3e /e3o1rce Plannin8, an Knline &naly3i3 Proce33in8" The a77lication %a3 e3i8ne to
$e Clo1 ho3te an allo%3 fle!i$le e7loyment o7tion3"
The &ctive Data Dictionary $a3e a77lication en31re3 3ta$le f1nctionality %ith a con3i3tent loo5 an feel" The
f1nctionality %a3 e3i8ne for 8lo$al e7loyment 3177ortin8 m1lti-lin81al, m1lti-c1rrency an m1lti-acco1ntin8"
&Dem7iere i3 e3i8ne to chan8e a3 the $13ine33 evolve3" &t any time, even in 7ro1ction, 3y3tem 13er3 can
chan8e the information 3tr1ct1re of acco1ntin8 an other $13ine33 information, aA13tin8 to ne% nee3 %itho1t
aver3e im7act" <n contra3t, traitional 3y3tem3 are often acco1ntin8 riven, re31ltin8 in an information 8a7
%hich i3 fille $y erive information or e!7en3ive ineffective $ri8e3"
&Dem7iere 7rovie3 m1lti7le vie%3 of a 13er@3 information $a3e on the etail of the act1al tran3action3" Thi3
3tr1ct1re allo%3 ma!im1m fle!i$ility an ea3y inte8ration of 3177lemental e!ternal information" &3 the3e are
A13t vie%3 of the information in the ata$a3e, they can $e chan8e C1ic5ly"
12.1.2 +e-hno%ogy St*-6
&Dem7iere i3 a 100N 71re Eava 3ol1tion $a3e ori8inally on Po3t8re3 or Kracle ata$a3e"
The client a77lication com7onent i3 %ritten in Eava an i3 e3i8ne to 1tili3e the ca7acity of toayM3 PC3" The
Eava De35to7 client i3 the 7referre choice for hi8h ata vol1me an 7rovie3 a hi8h 7erformance 8ra7hical
13er interface" <t comm1nicate3, via thin ED(C, %ith the ata$a3e an via /0< %ith the a77lication 3erver"
&3 an alternative, an &E&L $ro%3er client can $e 13e, %here the in3tallation or o%nloa of the a77lication i3
not a77ro7riate 'i"e" ty7ically on a Clo1-ho3te 3y3tem or %here 7roviin8 3elf-3ervice f1nctionality for
venor3, c13tomer3, em7loyee3," The availa$le f1nctionality 7rovie3 nearly all of the f1nctionality 7rovie $y
the Eava De35to7 Client"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 20 of +-
12.1.! D*t*'*se Options
&Dem7iere 8enerate3 the .RL 3tatement3 an 7ar3e3 them for 3ec1rity" The ata$a3e ine7enence layer then
convert3 the .RL to the tar8et ata$a3e notation" The 3et17 7ro8ram 7ac5a8e3 the reC1ire li$rarie3 for e-
7loyment of a77lication 3erver3 an client3"
Thi3 a77roach eliminate3 the nee to I7ort@ &Dem7iere to other ata$a3e en8ine3 an allo%3 ne% relea3e3 to $e
availa$le on all 7latform3 3im1ltaneo13ly"
12.1.# D*t*'*se De-ision Criteri*
&em7iere reC1ire3 f1ll 3177ort of &).< .RL 99, 3177ort of Vie%3 an Vie%3 on Vie%3, 3177ort of J3er Define
:1nction3, <nline Vie%3, ED(C 3"0 .177ort" The ata$a3e i3 cr1cial for any E/PHC/0 a77lication an 13er3 %ill
%ant to 3elect a ata$a3e $a3e on the follo%in8 criteria" To1 may not nee all of them to the f1ll e!tent an
yo1 can com7en3ate, e"8" $y acce33 to an e!7erience ata$a3e amini3trator $1t the follo%in8 are matter3 for
con3ieration in the choice of ata$a3e:
Co3t
.elf mana8in8 - i3 the ata$a3e 3elf-t1nin8 an e!tenin8U
.ta$ility - can the ata$a3e r1n %itho1t maintenanceH3h1to%n for year3 an tolerate 7ro8ram an
o7eratin8 3y3tem cra3he3 %ith a1tomatic recoveryU
&vaila$ility - i3 it 7o33i$le to r1n the ata$a3e 22H+ 'if yo1 have a %e$ 3tore,, o colHhot $ac5173 an
7rovie a1tomatic fail over
Performance an .cala$ility - oe3 the ata$a3e incl1e 7erformance %i?ar3, f1nction ine!e3, 13e
aitional CPJ3 an Gar%are /&<D an have the a$ility to cl13ter '>8ri>, the ata$a3e"
Clearly a mi33ion critical 7ro1ction environment %ill $enefit from 13in8 a ata$a3e that i3 %ell 1ner3too $y
&Dem7iere 3177orter3" Pre3ently the maAority on ne%er &Dem7iere im7lementation3 are choo3in8 to e7loy on
Po3t8re3" Kler im7lementation3 7ro$a$ly cho3e Kracle 'or Kracle LE, 3ince at that 3ta8e Kracle %a3 $etter
3177orte $y &Dem7iere"
12.2 <or6f%ow *n. Business Pro-ess *n*gement
#or5flo% i3 131ally efine a3 93te73 involvin8 7eo7le=, %herea3 (13ine33 Proce33 0ana8ement i3 efine a3
9%or5flo% an 3y3tem activitie3="

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 21 of +-
&Dem7iere f1lly 3177ort3 (13ine33 Proce33 0ana8ement '(P0, an i3 $a3e on the #or5flo% 0ana8ement Co-
alition an K0F 3tanar3" <n the follo%in8, %e 13e the term #or5flo% to incl1e (P0 ca7a$ilitie3"
<n contra3t to other E/P an C/0 a77lication3, #or5flo% i3 not >on to7> of the a77licationO &Dem7iere i3 $a3e
on #or5flo%" The &Dem7iere #or5flo% En8ine i3 &Dem7iereM3 core tran3action mana8ement" That mean3 that
all 7roce33e3 in &Dem7iere are a1tomatically %or5flo% ena$le an ea3y to e!ten an moify" &3 %or5flo% i3
com7letely inte8rate, &Dem7iere %or5flo%3 are ea3ier to maintain an can 7rovie m1ch more f1nctionality
then the e!ternal or a-on %or5flo% offerin83 of 3ome other E/P an C/0 venor3"
12.2.1 +ypes of <or6f%ow
&Dem7iere 7rovie3 three ty7e3 of %or5flo%:

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 22 of +-
Aener*% <or6f%ow - Provie3 81iance an 3te7-$y-3te7 in3tr1ction3 for achievin8 a ta35" E!am7le3
of 8eneral %or5flo% in &Dem7iere are the 3et17 %i?ar3" Thi3 ty7e of %or5flo% i3 initiate $y a 13er from the
men1"
Do-ument Pro-ess <or6f%ow ; Thi3 ty7e of %or5flo% control3 the 7roce33in8 3te73 of all oc1ment
an i3 a1tomatically 3tarte %hen 7roce33in8 a oc1ment" Ty7ically thi3 ty7e of %or5flo% co1l $e e!tene to
cater for a77roval of a oc1ment %here P1rcha3e Krer may e!cee a certain val1e"
Do-ument @*%ue <or6f%ow- Thi3 ty7e of %or5flo% i3 a1tomatically 3tarte %hen any entity f1lfil3 a
13er efine conition" &n e!am7le may $e the a77roval 7roce33 for a ne% c13tomer %here creit an 7ricin8
a77roval i3 reC1ire 7rior to the train8 %ith the ne% c13tomer"
12.2.2 Do.e A-tions8 +r*nsitions
&n &Dem7iere #or5flo% )oe '.te7, can have the follo%in8 &ction3
Autom*ti- Pro-ess - &ny Proce33, /e7ort, Ta35, #or5flo%, Doc1ment &ction"
Cser A-tion - &ny #ino%, :orm %here a 13er nee3 to confirm Com7letion
Set @*ri*'%e - &ny Col1mn to Con3tant or Varia$le
Cser Choi-e - &ny Choice 'e"8" a77roval,, Li3t 3election
<*it 9S%eep: - can al3o $e 13e for .tartHEnHetc"
Tran3ition $et%een noe3 can o7tionally have conition3" 01lti7le tran3ition3 from a noe allo% 7arallel 7ro-
ce33in8" Thi3 ena$le3 com7le! 3cenario3 to $e moelle 13in8 &Dem7iere@3 %or5flo% f1nctionality"
12.2.! Approv*%s 9Responsi'%e Persons:
J3er3 can efine an a77roval hierarchy or 13e the or8ani3ation hierarchy efine in &em7iere" & 7er3on re-
37on3i$le for a %or5flo% can $e a h1man '37ecific or invo5er,, a 8ro17 'role,, or '317ervi3or, of an or8ani3a-
tion" Different 7er3on3 can $e re37on3i$le for each %or5flo% noeH3te7"
12.2.# Priority8 Es-*%*tion *n. A%erts
&Dem7iere 7rovie3 ynamic 7riority mana8ement ena$lin8 &Dem7iere to $e 13e for Call Centre ro1tin8 an
7riority $a3e c13tomer 3177ort" J3er3 can efine e3calation r1le3 re31ltin8 from inactivity an 3en alert3 to
the 7er3on3 re37on3i$le for the %or5flo% anHor the 317ervi3or"
12.! Dep%oyment Options
&Dem7iere ha3 the follo%in8 main com7onent3:

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 23 of +-
12.!.1 C%ients
Eava &77lication
4K &Aa! #e$ Client
0o$ile Phone J< r1nnin8 in a #e$5it $a3e $ro%3er"
12.!.2 App%i-*tion Server
The a77lication 3erver 7rovie3 the follo%in8 f1nction3:
3erve3 %e$ 7a8e3 for the 4K %e$1i interface
mana8e3 any 3che1le3 ta353 that are create in3ie the a77lication
7erform3 acco1ntin8 7o3tin8 of oc1ment3 if 3erver-$a3e acco1ntin8 7roce33in8 i3 3electe"
7roce33e3 all %or5flo%3 not 3et to $e 7roce33e $y the De35to7 client"
12.!.! D*t*'*se Server
&ll a77lication com7onent3 can $e e7loye on all Eava ena$le 7latform3 incl1in8 #ino%3 'LP to
#ino%3+,, J)<L, Lin1!, 0acinto3h an &77le L.erver3"
& variety of confi81ration3 are 3177orte" #here comm1nication $an%ith allo%3, the Eava a77lication client
can $e e7loye" Kver the #&), 3ec1re acce33 can $e 7rovie 13in8 a terminal 3ervice3 a77roach 13in8 7ro-
7rietary or o7en 3o1rce 3ol1tion3 31ch a3 Citri!, #ino%3 Terminal .ervice3 or )L.erver on Lin1!"
:or the 0o$ile Phone J< GT0L client, a Eava .ervlet an E.P 'Eava .erver Pa8e3, .erver i3 reC1ire" <n aition
to the 3tanar GTTP <nternet comm1nication, the ..L 3ec1re 7rotocol i3 13e for im7lementin8 %e$ 3tore
f1nctionality"
The E(o33 $a3e a77lication 3erver can $e e7loye a3 a 3tan-alone tier or on the 3ame 3erver a3 the ata-
$a3e 3erver" Eava 0ana8ement E!ten3ion3 'E0L, are 13e for .erver 0ana8ement"
The Data$a3e .erver ho3t3 ata an a77lication lo8ic an i3 acce33e $y the 3tanar ED(C 'Eava Data$a3e
Comm1nication, 7rotocol"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 22 of +-
1! App%i-*tion Ar-hite-ture
(13ine33 a77lication3 chan8e over time" They nee to 1tili3e ne% technolo8y an al%ay3 nee to 7rovie ai -
tional an 3marter f1nctionality" Pac5a8e a77lication3 m13t al3o 3177ort aitional c13tomer 37ecific f1nction-
ality, altho18h it i3 often not 31ita$le for inte8ration in the core f1nctionality 'e"8", c13tomi3ation3 an certain
e!ten3ion3,"
Even tho18h it i3 5no%n that reC1irement3 for 7ac5a8e a77lication3 are con3tantly chan8in8 over time, very
fe% a77lication3 are e3i8ne to 313tain chan8e an aition3"
(13ine33 a77lication3 can have a lon8 life e!7ectancy an ten to 7rovie more f1nctionality over time 1e to
enhancement3, 3o it i3 im7ortant to 7rovie a frame%or5 to mana8e thi3 7roliferation of com7le!ity" <f a77lica-
tion3 are not e3i8ne to 313tain increa3in8 com7le!ity they %ill $ecome 1n3ta$le a3 e!tra f1nctionality i3 8raf -
te onto the $a3e a77lication"
&Dem7iere ha3 an K$Aect &rchitect1re 'com7are %ith K$Aect-Kriente, K$Aect-Li5e or traitional
&rchitect1re3," Every K$Aect i3 a3 ine7enent a3 7o33i$le from other K$Aect3 - incl1in8 tran3actional eco17-
lin8"
1!.1 Cser /nterf*-e
The &77lication J3er <nterface an GT0L 3creen3 are 8enerate at r1ntime $a3e on r1le3 in the &77lication
Dictionary" The re31lt i3 a con3i3tent J3er <nterface, allo%in8 13er3 to navi8ate C1ic5ly in 1nfamiliar a77lication
area3" Thi3 metho of 8eneratin8 a 13er interface ena$le3 ra7i evelo7ment an the re31ltin8 3y3tem i3 very
3ta$le"
Thi3 metho al3o ena$le3 3creen layo1t3 to $e moifie or e!tene an ne% %ino%3 create $y 3y3tem a-
mini3trator3 %itho1t the nee to moify any coe" J3er3 a1tomatically 3ee the 9ne%= or moifie %ino% the
ne!t time that they 3elect that men1 item"
The De35to7 a77lication 1tili3e3 the com71tin8 7o%er of toayM3 PC3 an may $e 7refera$le in 3it1ation3 %here
fa3t reaction an navi8ation i3 im7ortant"
The &E&L $ro%3er interface 1tili3e3 the 4K Enter7ri3e :rame%or5" 4K i3 a %ell 7roven &Aa! W 0o$ile frame%or5
e3i8ne to ma!imi3e enter7ri3e o7eration efficiency an minimi3e the evelo7ment co3t"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2* of +-
&Dem7iere al3o 7rovie3 a mo$ile 7hone J< r1nnin8 in3ie a hien #e$5it $ro%3er" The 3y3tem i3 mainly fo-
c133e on reain8 e!i3tin8 information rather than ain8 ne% recor3 'li5e 3ale3 orer3, 3ince the 3mall
3creen 3i?e limit3 %hat can $e one effectively" & oc1ment a$o1t the &m7iere .mart Phone a77lication i3
availa$le in the 9Go% To J3e &Dem7iere 3ection of the aa!a"com %e$3ite4K at
htt73:HHoc3"8oo8le"comHaHaa!a"comHfolerHH0(3$<ClJcP6LccElTT2*n)5)C0lJHeitUoc<V0(3$<ClJcP6L-
ccER2cAEL$A:F4nc
The Data Dictionary 5no%3 a$o1t 3tr1ct1re an e7enencie3" Thi3 allo%3 a 13er %ith the ri8ht acce33 to ?oom
from any 3creen element to the %ino% %here the ata i3 maintaine in orer to 17ate or enter ne% informa-
tion" J3er3 can enter a ne% c13tomer or 17ate e!i3tin8 c13tomer information %hile enterin8 an orer %itho1t
leavin8 the ori8inal %ino%"
The Data Dictionary allo%3 the 13er to C1ic5ly acce33 information" <f more entity information than, for in3tance,
a com7anyM3 name i3 reC1ire to $e vie%e, the I<nfo@ f1nctionality can $e invo5e" :or e!am7le, the C13tomer
<nfo incl1e3 are33 an creit line informationO the Pro1ct <nfo incl1e3 7rice3, mar8in an availa$ility" <nfo
i3 13e if the 13er nee3 more information to ma5e a choice an i3 al%ay3 availa$le" The 3election can $e 3or -
te an %here a77ro7riate, m1lti7le recor3 can $e 3electe"
J3er3 can R1ery recor3" R1erie3 re1ce the n1m$er of recor3 in a %ino% $y allo%in8 the 13er to enter one
or more 3election criteria in an enhance MC1ery $y e!am7leM 3tyle %ino% ta$ acce33i$le thro18ho1t the a77lic-
ation"
& 13er %ith the nece33ary 7ermi33ion can c13tomi3e #ino% layo1t3 an can tailor 3creen3 for a 37ecific 3it1-
ation an client" &ll 13er3 can 3et efa1lt val1e3 in fiel3 on their 3creen3 to avoi re3electin8 commonly 13e
val1e3"
1!.2 Sm*rt Reporting
:or mo3t other a77lication3, /e7ortin8 i3 a 3e7arate or a-on entity" &Dem7iereM3 re7ortin8 i3 $a3e on the
ata ictionary" &3 the re7ort vie%er ha3 acce33 to the efinition3, thi3 ena$le3 the a$ility to rill-o%n to any
entity reference an to rill-acro33 to entitie3 in any re7ort 'refer to 3ection3 13"2"1 an 13"2"2 $elo%," The
lin53 are a1tomatically 8enerate an hi8hli8hte on the 3creen" The rill o%n an acro33 f1nctionality a-
here3 to the 3ec1rity an acce33 efinition3"
(13ine33 Vie%3 are e3i8ne for en 13er3 an allo% acce33 to information 13in8 3tanar .RL $a3e tool3
%itho1t the nee to create .RL ta$le Aoin3" The maAority of (13ine33 Vie%3 are 8enerate $a3e on the &77lica-
tion Dictionary"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2- of +-
&ll re7ortin8 o1t71t can $e vie%e on 3creen $efore 3enin8 it to a 7rinter or 8eneratin8 file3 in many ifferent
format3 'e"8" E!cel, GT0L, L0L, #or an PD:,"
1!.2.1 Dri%%).own
#hen rill-o%n i3 13e, a ne% re7ort i3 8enerate $a3e on the entity 3electe" <n an orer re7ort, for e!-
am7le, it i3 7o33i$le to rill-o%n to the orer line3 $y o1$le clic5in8 on the orer heaer line"
&itionally rill-o%n i3 availa$le $y 3o1rce tran3action" E!am7le3 are:
re7ort3 %here a i37laye n1m$er i3 an aition of n1m$er3
rill-o%n from a 31mmari3e monthly amo1nt to the ori8inal tran3action3
1!.2.2 Dri%%)*-ross
Drill-acro33 allo%3 the 13er create a ne% re7ort %here a 37ecific entity i3 13e" :or e!am7le, in a Pro1ct re7ort
a 13er may 3elect a 37ecific line '7ro1ct,O then rill-acro33 to an Krer-Line or <nvoice-Line /e7ort to i37lay
only the line3, %here that 7ro1ct i3 reference"
1!.2.! Reporting +ypes
&Dem7iere ena$le3 three ty7e3 of re7ortin8 facility
Li3t3 re7ort3 from each %ino%
:inancial re7ort3
KL&P vie%3 '13in8 the Kracle KL&P tool3 or other thir 7arty KL&P tool3,
(ists are $a3e on #ino% information an m1lti7le re7ort3 can $e 8enerate for each %ino% in the 3y3tem"
&ny of the3e re7ort3 can $e initiate from %ithin a 7artic1lar %ino% or alternatively 7lace on the men1 %ith
3election 7arameter3 efine $y the 3y3tem amini3trator" Li3t re7ort3 can $e i37laye a3 M31mmari3eM $y
clic5in8 on the M.1mmaryM $1tton" The re7ort %ill then $e 31mmari3e for all item3 %here the MFro17 (y= tic5-
$o! i3 3et"
Reports are 13e to i37lay atomic or 31mmari3e information %hich are $a3e on /e7ort Vie%3"
O(AP vie%er3 7rovie ifferent imen3ion3 '31ch a3 acco1nt3, 7ro1ct3 or c13tomer3, to $e vie%e in a ta$1-
lar or 8ra7hical format" &Dem7iere 3177lie3 the nece33ary information for i37lay in a thir 7arty KL&P vie%er
of the 13er@3 choice" Data can al3o $e %areho13e in thir 7arty ata %areho13e3 of the 13er3 choice" P)ote
that 8ra7h3 can al3o $e create an i37laye in any &em7iere %ino% a3 9Chart= i3 a 3tanar %ino% ata
element ty7e"Q

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 2+ of +-
1!.2.# Customising Reports
&Dem7iere ifferentiate3 the Mvie%M from the MmoelM" & n1m$er of 3tanar vie%3 are 7rovie $1t aitional
vie%3 of the ata can $e create %ith a 13er-7rovie .RL .elect 3tatement" <n contra3t to other a77lication3,
the 13er oe3nMt nee to re3olve forei8n 5ey reference3 '%hich reC1ire 5no%le8e of the ata moel, or %orry
a$o1t ata 3ec1rity 3ince &Dem7iere a1tomatically re3olve3 the3e i331e3"
:e% 7eo7le a8ree on ho% each re7ort 3ho1l loo5" &Dem7iere allo%3 the 13er to efine re7ort3 at the .y3tem,
Client, Kr8ani3ation or J3er level:
/e7ort col1mn3
Col1mn orer
/e7ort 3ortin8
Col1mn heain8
.1m3, co1nt3, minim1m, ma!im1m, mean, eviation an variance 'for n1meric col1mn3,
Fro17in8
)1m$er an Dare format3
The lan81a8e of the re7ort i3 $a3e on the 13erM3 lan81a8e 3electe at lo8on time" Each 13er can have a iffer -
ent lan81a8e" The 3tr1ct1re of the re7ort i3 co7ie from the lo%er of .y3tem, Client, or Kr8ani3ational level"
Data 3election i3 via /e7ort Parameter3 entere %hen initiatin8 the re7ort, or via the avance R1ery 7anel al -
lo%in8 the 13er to enter criteria in an enhance MC1ery $y e!am7leM 3tyle"
1!.! S*fe)f*i%
J31ally a77lication3 are e3i8ne to $e fail-3afe" <t i3 a331me that everythin8 %or53 an all ata i3 entere
correctly an i3 con3i3tent" <n the ca3e of fail1re, e!7ert3 have to 3earch for the ca13e an chec5 for ama8e3"
The 13er 131ally notice3 the 7ro$lem 3ome time after it ha3 occ1rre" The reality i3 that a77lication3 o 3ome-
time3 fail"
<n contra3t &Dem7iere i3 e3i8ne to $e 3afe-fail" Every tran3action can $e re7eate an re8enerate" 0o3t
fail1re3 are ientifie $y the 3y3tem an the 13er can attem7t to fi! the 7ro$lem" <f recovery i3 not 7o33i$le, the
error i3 i3olate an the re3t of the 3y3tem contin1e3 to %or5" Tran3action e-co17lin8 e3i8n i3 the $a3i3 for
thi3 a$ility"
&3 an e!am7le let@3 3ay the 31$3tr1ct1re of the tran3action to 3ell a 7ro1ct over the co1nter i3 a3 follo%3:
0aterial Tran3action 'aA13t inventory,

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 26 of +-
Fenerate 0aterial &cco1ntin8 'for each &cco1ntin8 .chema,
Po3t
<nvoice Tran3action 'calc1late ta! an create invoice,
Fenerate <nvoice &cco1ntin8 'for each &cco1ntin8 .chema,
Po3t
/ecei7t Tran3action 'create recei7t for invoice,
Fenerate /ecei7t &cco1ntin8 'for each &cco1ntin8 .chema,
Po3t
To have ten or more tran3action3 rather than one or t%o may 3eem to loo5 li5e over5ill, $1t it i3 act1ally fa3ter
an m1ch more relia$le than the 3tanar a77roach:
#hen committin8, only t%o 31$-tran3action3 are 7erforme, the material an invoice tran3action" Thi3 en31re3
a fa3t ret1rn, 3o that the 13er can contin1e %ith enterin8 the ne!t tran3action" The remainin8 31$-tran3action3
are 3che1le, o7tionally $atche an are e!ec1te a3ynchrono13ly in 7arallel on the 3erver at 7reefine in-
terval3" Thi3 allo%3 the e7loyment of loa-$alancin8 r1le3 to en31re fa3t online re37on3e"
Each tran3action only 7erform3 one ta35" Thi3 i3 ea3ier to 3ta$ili3e an the im7act of fail1re i3 i3olate an ea3y
to ientify"
The comm1nication $et%een the inivi1al tran3action3 i3 me33a8e $a3e, allo%in8 a3ynchrono13 $atchin8 of
tran3action3"
&itional f1nctionality i3 m1ch ea3ier to im7lement" The co3t of ain8 ne% f1nctionality in &Dem7iere i3 m1ch
le33 than in many other a77lication3"
The 13er can contin1e %or5in8 %ith little re3triction if the main tran3action 'e"8" inventory aA13tment, i3 31c-
ce33f1l" The remainin8 tran3action3 can $e 8enerate, after the 1nerlyin8 7ro$lem ha3 $een fi!e"
The 3y3tem re81larly chec53 if a tran3action i3 com7lete" <f a tran3action i3 not com7lete an con3i3tent 1e to
3y3tem fail1re, the amini3trator an 13er are informe $y a notice me33a8e"
&3 a77lication3 $ecome more com7le! %ith ever 8ro%in8 com$ination3, the 7o33i$ility of error 8ro%3 e!7onen-
tially" &Dem7iere 7rovie3 an e!ten3ive valiation frame%or5 an if that fail3, it i3olate3 the 7ro$lem en31rin8
hi8h availa$ility of the core f1nction3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e 29 of +-
1!.# System Se-urity
&Dem7iere 7rovie3 com7rehen3ive, yet fle!i$le 3ec1rity to meet the 13er3@ nee3" :1nction 3ec1rity i3 $a3e
on J3er /ole3 %hich control acce33 to #ino%3, /e7ort3 an Proce33e3"
Data 3ec1rity for Client an Kr8ani3ation information i3 maintaine at ata$a3e level thro18h the 3ec1rity con-
te!t" Thi3 i3 an aitional level of 3ec1rity after the normal ata$a3e 13er lo8in" (efore acce33in8 any ata the
13er m13t lo8in via a 3tore 7roce1re %ith a77lication 13ername, 7a33%or, role an o7tionally the 13er@3 lan-
81a8e 7reference" &ll 7a33%or3 are 3tore in encry7te form"
<t i3 iffic1lt to tal5 in 8eneral term3 a$o1t the 3ec1rity in a77lication3 an the follo%in8 i3 intene to 7rovie a
$rief overvie% of the fle!i$ility an 7o%er of the 3ec1rity f1nctionality in &Dem7iere"
1!.#.1 Ro%es
The fir3t level of .ec1rity in &Dem7iere i3 efine $y /ole3" J3er3 are a$le to lo8on to &Dem7iere %ith a 37e-
cific /ole" & J3er may have many role3 $1t i3 8rante acce33 to &Dem7iere $a3e on the 3in8le /ole 3electe
at lo8in"
/ole3 efine the fir3t level of .ec1rity, the Kr8ani3ation3, #ino%3, Proce33e3, :orm3, #or5flo%3 an Ta353
'hereafter 9Entitie3=, that the J3er can acce33" The J3er oe3 not 3ee men1 item3 that they cannot acce33"
/ole3 al3o efine the action3 that a J3er can 7erform in the Entitie3 they can acce33 $y /ole Control"
1!.#.2 Ro%e Contro%
The /ole efinition allo%3 a 3erie3 of action3 to $e ena$le or i3a$le for the 7artic1lar /ole"
Show A--ounting -he-6'o& - allo%3 the /ole to acce33 the &cco1ntin8 ta$3 on %ino%3 The
&cco1ntin8 ta$3 allo% moification of the FL acco1nt3 %hich tran3action3 8enerate $y Doc1ment3 31ch a3
invoice3, 8oo3 recei7t3 an 7ayment3 7o3t to" The .ho% &cco1ntin8 chec5$o! al3o control3 the i37lay of the
Po3teH)ot Po3te $1tton on Doc1ment3 %hich allo%3 the 13er to force immeiate tran3action 7o3tin8 rather
than $atch 7roce33in8 of tran3action3" <t al3o control3 acce33 to the &cco1nt <nfo %ino% %hich allo%3 the
i37lay of acco1ntin8 information %hich %o1l 131ally $e re3tricte"
C*n Report -he-6'o& - allo%3 the /ole to have the a$ility to e!ec1te ar$itrary re7ort3 from %ithin
#ino%3"
C*n E&port -he-6'o& - allo%3 the /ole to have the a$ility to e!7ort ata" & /ole m13t have the
a$ility to /e7ort to $e a$le to E!7ort"
Person*% (o-6 -he-6'o& - allo%3 the /ole to Loc5 recor3 3o no other /ole can acce33 them"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *0 of +-
Person*% A--ess -he-6'o& - allo%3 the /ole to acce33 Loc5e recor3 re8arle33 of the /ole that
loc5e the recor"
Re*. On%y -he-6'o& - control3 %hether the /ole i3 allo%e to 17ate recor3"
Depen.ent Entities -he-6'o& - control3 %hether acce33 3ho1l al3o $e re3tricte for other 3creen3
an 7roce33e3 that 13e thi3 recor 31ch a3 allo%in8 3omeone ealin8 %ith Payment3 Term3 to $e a$le to 3ee
Krer3, <nvoice3, etc" %here any Payment Term i3 13e"
Overwrite Pri-e (imit ; Control3 the a$ility to overrie any 7rice limit3 %hen enterin8 orer3 or
invoice3
*int*in Ch*nge (og ; Determine3 %hether or not the 3y3tem %ill maintain a lo8 of chan8e3 mae
$y 13er3 of thi3 role
A--ess *%% Orgs ; Control3 acce33 to or8ani3ation3" <f thi3 $o! i3 not chec5e it i3 7o33i$le to re3trict
acce33 to the or8ani3ation3 a33i8ne to the 37ecific 13er"
Preferen-e (eve% ; Control3 the a$ility of 13er3 of thi3 role to 3et 7reference3 at the Client,
Kr8ani3ation, #ino% or J3er level"
1!.#.! Ro%e D*t* A--ess
The 3econ level of .ec1rity in &Dem7iere i3 /ole Data &cce33" :or a 8iven /ole an it3 7rivile8e3, the 3ec1rity
can $e f1rther refine $y efinin8 acce33 for 37ecific ta$le3, col1mn3 or recor3" :or e!am7le,
allo%in8 37ecific 13er3 to only create .ale3 Krer3 %ith Payment Term3 of 9<mmeiate=O they are not
allo%e to offer Creit Payment Term3"
Preventin8 J3er3 from 13in8 37ecific acco1nt3 in the FL Eo1rnal or to 3ee the $alance3 for the3e
acco1nt3"
Thi3 can all $e accom7li3he 13in8 /ole &cce33"
1!.#.# Person*% (o-6
<f the /ole ha3 Per3onal Loc5 ena$le a 7aloc5 icon a77ear3 on the tool$ar: The loc5 in the o7en 7o3ition in-
icate3 that thi3 recor i3 o7en to all 13er3" The loc5 in the clo3e 7o3ition inicate3 that thi3 recor i3 o7en to
only the 13er %ho loc5e the recor an tho3e 13er3 %ho3e role ha3 Per3onal &cce33 ena$le"
1!., 4e%p System
&Dem7iere ha3 many level3 an ty7e3 of hel7 an 3177ort f1nctionality" .ome i3 intene to hel7 the 13er an
other 7art3 are intene to hel7 the 3177ort 7er3on attem7tin8 to a33i3t the 13er"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *1 of +-
1!.,.1 4e%p for the En.)Cser
&Dem7iere 7rovie3 on-line, conte!t-3en3itive hel7 for each fiel on each 3creen" Goverin8 over the fiel name
on a %ino% i37lay3 the a$$reviate hel7 for that fiel" J3er3 can al3o mo13e clic5 on the GELP $1tton on the
tool$ar to $e 7rovie %ith acce33 to more e!ten3ive hel7"
The a$$reviate an lon8er hel7 me33a8e3 are 3tore in the &ctive Data Dictionary %ith the etail3 of the fiel
that the hel7 relate3 to an the te!t can $e chan8e or e!tene $y any J3er %ith the nece33ary 7rivile8e"
<n aition, clic5in8 on the GELP $1tton on the ri$$on men1 on the to7 of the 3creen i37lay3 t%o f1rther hel7
o7tion3"
The fir3t i3 on-line hel7 %hich o7en3 an internet $ro%3er 3creen %hich 7oint3 to a %e$3ite %here aitional hel7
information may $e 3tore in a %e$-3erver mana8e $y the J3er or8ani3ation %hich co1l contain 7roce1ral
man1al3 an the li5e for the or8ani3ation"
1!.,.2 4e%p for the Support St*ff
The 3econ hel7 o7tion $1tton create3 an email to the J3er or8ani3ation@3 nominate 3177ort 7er3on or 8ro17
from the 13er" The email contain3 the f1ll information a$o1t the 13er@3 a77licationH3y3tem environment an in-
formation a$o1t the ta35 $ein8 7erforme %hen the C1ery %a3 create" Thi3 information 7rovie3 the 3177ort
7er3on %ith the conte!t of the 13er@3 action %hich ha3 ca13e the 3177ort reC1e3t"
<n aition to the a$ove, in the 13er 7reference3 there i3 a varia$le 9trace level= inicator %hich control3 the
8ran1larity of lo88e information"
1!.0 S-*%*'i%ity
&Dem7iere i3 hi8hly 3cala$le" :actor3 contri$1tin8 to it3 3cala$ility are a3 follo%3:
#ie choice of har%are an o7eratin8 3y3tem3
The 13e of Po3t8re3, 0y3Cl or Kracle a3 the 1nerlyin8 ata$a3e
The a$ility to e7loy m1lti7le a77lication 3erver3
1!.0.1 S-*%*'i%ity 'y Design
The e3i8n of &Dem7iere 7rovie3 for the e-co17lin8 of oc1ment 7o3tin8 7roce33e3 3o that ata %hich re-
C1ire3 in3tantaneo13 17ate i3 7o3te 3e7arately from le33 1r8ent tran3action3 31ch a3, 3ay, matchin8 a 7ay-
ment an an o7en-item invoice"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *2 of +-
&Dem7iere 13er3 are not reC1ire to 97o3t= the financial con3eC1ence3 of tran3action3 to the 3y3tem 3ince the
a77lication 3erver 7erioically '1ner amini3trator control, 3%ee73 an 7o3t3 all 1n-7o3te tran3action3"
The e-co17lin8 of time-critical 7o3tin83 from le33 time-critical 7o3tin83 allo%3 $ac58ro1n ta353 to occ1r
%itho1t affectin8 more 1r8ent ta353" Tran3action e-co17lin8 i3 the $a3i3 for thi3 ca7a$ility"
&3 an aitional o7tion, the 3y3tem amini3trator may 3elect the o7tion to allo% the De35to7 client to 7erform
the 7o3tin8 of oc1ment3 in %hich ca3e 7o3tin8 occ1r3 immeiately the oc1ment i3 com7lete $1t 1tili3in8 the
the e35to7 machine3 7o%er rather than loain8 the 7roce33 on the a77lication 3erver"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *3 of +-
1# /nform*tion Ar-hite-ture
&Dem7iere ha3 an avance information 3tr1ct1re allo%in8 3tr1ct1ral chan8e3 in mi3tream $rea5in8 the limit -
ation3 of the ol fa3hione I.et of (oo53@ 3y3tem 13e $y mo3t com7etitor3"
1#.1 u%ti)Org*nis*tion *n. Servi-e)Centre
The 01lti-Kr8ani3ation ca7a$ility of &Dem7iere ena$le3 ifferent or8ani3ational entitie3 to 3hare ata or ma5e
31re that 7rivate ata i3 not acce33i$le $y other entitie3" .ec1re an 3tr1ct1re 3harin8 of ata i3 a 7rereC1i3ite
for centrali3e f1nctionality, o1t3o1rcin8 or 3ervice centre o7eration"
0any a77lication3 have attem7te to a thi3 feat1re, often %ith incon3i3tent MKr8ani3ationM efinition3 in ac-
co1ntin8 an i3tri$1tion" &l3o, the conce7t of 3hare an 7rivate ata i3 often im7lemente $y re7licatin8 ata
%ith it3 overhea an 3ynchroni3ation i331e3"
&Dem7iere %a3 e3i8ne to maintain ifferent or8ani3ation3 an 3177ort3 three entity level3 a3 follo%3:
.y3tem

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *2 of +-
Client
Kr8ani3ation 'an it3 a33ociate hierarchy,
System level ata i3 mo3tly infra3tr1ct1re information, $1t can al3o incl1e 3y3tem-%ie $13ine33 7artner3,
7ro1ct3, acco1ntin8 3chema'3,, etc" The 3y3tem level i3 eC1ivalent to the ata$a3e in3tallation" &Dem7iere
7rovie3 tool3 to 3ynchroni3e ifferent 3y3tem3"
C%ient level ata efine3 information an acco1ntin8 3tr1ct1re for an entity 'or 8ro17 of entitie3, a3 %ell a3
common $13ine33 7artner3, 7ro1ct3 an then li5e for that entity"
The Org*nis*tion level i3 the tran3action level 'i"e" .y3tem an Client cannot 7erform tran3action3," Kr8ani3a-
tion3 can $e 3tr1ct1re in hierarchie3 %ith the chilren a$le to acce33 their 7arent entity@3 ata"
Data at each level can only $e entere or moifie if the 13er@3 role ha3 %rite 7rivile8e3 for that level" The 13er
can vie% an 13e ata of Mhi8herM level3, $1t not chan8e it" :or e!am7le: J3er3 %ith a .y3tem level role can ac-
ce33 an chan8e .y3tem ata, $1t not acce33 or vie% Client or Kr8ani3ation level ata" J3er3 %ith an Kr8an-
i3ation level role can 13e all .y3tem or Client efine ata, $1t cannot moify any" & role may allo% maintain-
in8 m1lti7le level3 'e"8" 37ecific Client an 37ecific Kr8ani3ation ata,"
Certain entitie3 li5e $13ine33 7artner3 or 7ro1ct3 reC1ire acco1ntin8 information" &cco1ntin8 information i3
maintaine at the Client an or8ani3ation level, $1t not at 3y3tem level" <f yo1 %ant to 3hare a 3y3tem level
entity, yo1 nee to enter 'or efa1lt, the acco1ntin8 information" #itho1t thi3, the entity i3 not vi3i$le for the
or8ani3ation" Thi3 allo%3 an or8ani3ation to $e 3elective in %hat to MinheritM an overcome3 a maAor h1rle to
3harin8 ata" 0any a77lication3 have the acco1ntin8 information a3 7art of the normal attri$1te3 of an entity,
ma5in8 it iffic1lt to 3hare or forcin8 the 3ame information 3tr1ct1re amon8 the entitie3 that %ant to 3hare in-
formation"
&Dem7iere al3o allo%3 13er3 to reor8ani3e their Kr8ani3ation 3tr1ct1re or mer8e entitie3"
.ervice Centre3 are virt1al or8ani3ation3 7erformin8 tran3action3 for other or8ani3ation3" E!am7le3 are central -
i3e 71rcha3in8 or o1t3o1rce acco1ntin8 3ervice3" /ole3 can $e 3et 17 that allo% central e7artment3 or e!-
ternal or8ani3ation3 to acce33 the f1nctional area, %ith acce33 only to the reC1ire information" .ervice centre3
can acce33 m1lti7le or8ani3ation3 %itho1t chan8in8 role3, even if the or8ani3ation3 have ifferent information
an acco1ntin8 3tr1ct1re3"
&Dem7iere a1tomatically 3177ort3 m1lti7le Le8al Entity acco1ntin8, en31rin8 that tran3action3 cro33in8 le8al
entity $o1narie3 are acco1nte correctly $y creatin8 matchin8 intercom7any loan tran3action3 %henever a fin-
ancial con3eC1ence affect3 t%o Kr8ani3ation3 %here $alancin8 i3 3et to MmanatoryM"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e ** of +-
1#.2 u%ti)Component Ch*rt of A--ounts
& Chart of &cco1nt3 in &Dem7iere can have 17 to nine com7onent3" T%o com7onent3, Kr8ani3ation an &c-
co1nt Coe 'e8 9intere3t income=, 97o3ta8e e!7en3e=, are manatory" The other + element3 can $e any other
ta$le3 of ata that e!i3t in &Dem7iere 'e8 Pro1ct, (13ine33 Partner, ProAectHEo$, 0ar5etin8 Cam7ai8n, &ctivity,
Co3t Centre, &33et," &itional 13er efine ta$le3 can al3o $e incl1e a3 com7onent3 of a Chart of &cco1nt3"
The ta$le containin8 all 7o3te acco1ntin8 con3eC1ence3 contain3 3e7arate col1mn3 for each com7onent of the
acco1nt coe an ena$le3 very 3im7le re7ortin8"
1#.! u%ti)Curren-y
The 01lti-C1rrency feat1re3 are:
01lti-C1rrency tran3action3
&$ility to tran3act in other than the 13erM3 acco1ntin8 c1rrency
&$ility to reval1e tran3action3 1e to e!chan8e movement3
(an5 &cco1nt3 in any c1rrency
01lti-C1rrency re7ortin8
&$ility to tran3late &/ an &P tran3action3 or $alance3 for re7ortin8 71r7o3e3
01lti-C1rrency acco1ntin8
&$ility to acco1nt for tran3action3 in 7arallel in ifferent c1rrencie3
<f a77lication3 claim to 3177ort m1lti-c1rrency, they 131ally 3177ort only m1lti-c1rrency tran3action3, $1t often
onMt even 3177ort forei8n c1rrency (an5 &cco1nt3 'in &Dem7iere they are $alance in the forei8n c1rrency
rather than the acco1ntin8 c1rrency,"
.ome a77lication3 7rovie the a$ility to acco1nt for tran3action3 in more than one c1rrency" Thi3 i3 reC1ire
%hen tran3latin8 %o1l re31lt in 1nacce7ta$le c1rrency 8ain3 an lo33e3 'e"8" co1ntrie3 %ith 1n3ta$le c1rren-
cie3, or there i3 a nee to eliminate E1ro ro1nin8 ifference3" .ome a77lication3 have 7arallel f1nctionality for
m1lti-acco1ntin8, $1t their m1lti-c1rrency acco1ntin8 re31lt3 in 1nnece33ary overhea"
&Dem7iere 7rovie3 f1ll 3177ort for all a37ect3 of m1lti-c1rrency f1nctionality 'e"8" 7rice li3t3, 7referre c13-
tomer c1rrency, etc",, an there i3 no nee to co7y or re7licate tran3action3" & tran3action may have one or
many acco1ntin8 c1rrencie3" .tartin8, 3%itchin8 an i3contin1in8 a c1rrency i3 ea3y 1e to lac5 of a 7rimary
acco1ntin8 c1rrency"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *- of +-
&3 trae $ecome3 more 8lo$al, m1lti-c1rrency feat1re3 $ecome im7ortant" 0o3t a77lication3 7rovie 3177ort in
thi3 area $1t %ith 3i8nificant re3triction3 that are avoie in &Dem7iere"
1#.# u%ti)A--ounting
&n entity may $e reC1ire to acco1nt in m1lti7le, 7arallel acco1ntin8 3tanar3 1e to any com$ination of the
follo%in8:
Different acco1ntin8 3tanar3
Different inventory co3tin8 metho3 'e"8", .tanar, &vera8e, :<:K,
Different c1rrencie3
J31ally, a .et of (oo53 i3 efine a3 a 3et of tran3action3 %ith the 3ame Chart of &cco1nt3, Calenar, &cco1nt -
in8 C1rrency, &cco1ntin8 .tanar an Co3tin8 0etho" <n 3ome 3it1ation3, it i3 31fficient to convert or tran3 -
late a .et of (oo53 to another .et of (oo53" :or mo3t com7etin8 a77lication3, thi3 i3 the only o7tion" There are
3it1ation3, %here thi3 i3 not 31fficient 1e to:
Jnacce7ta$le ro1nin8 an conver3ion ifference3
Gi8h man1al effort to convert
0i33in8 a1it trail
Jnacce7ta$le time elay of availa$ility of re31lt3
<na$ility to convert a3 etail information i3 mi33in8
0o3t a77lication3 re7licate tran3action ata to $e a$le to 3177ort the ifferent acco1ntin8 imen3ion3"
&Dem7iere %a3 e3i8ne to 3177ort m1lti7le acco1ntin8 reC1irement3" The conce7t of .et of (oo53 %a3 im-
7rove %ith the conce7t of &cco1ntin8 .chema" &n &cco1ntin8 .chema i3 a com$ination of the follo%in8:
Chart of &cco1nt3
&cco1ntin8 3tanar
Co3tin8 metho
&cco1ntin8 c1rrency
)ote, that in contra3t to a .et of (oo53, a Calenar i3 not irectly 7art of an &cco1ntin8 .chema, a3 m1lti7le
calenar3 7er acco1ntin8 3chema may e!i3t" The calenar i3 re1ce to tran3action 3177ort f1nction3
'o7enHclo3e 7erio3, 31mmary 7o3tin83, allocation efinition an ea3e of entry,"
<n contra3t to mo3t other a77lication3, &Dem7iere ifferentiate3 tran3action an the re31ltin8 acco1ntin8 con-
3eC1ence3 %ith the follo%in8 $enefit3:
tran3action ata i3 not re7licate

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *+ of +-
an acco1ntin8 3chema can $e ae or i3contin1e at any time
acco1ntin8 information for hi3torical tran3action3 can $e 8enerate
any attri$1te can $e moifie or re7lace 'an o7tionally the acco1ntin8 re8enerate,
acco1ntin8 3chema3 are ea3y to e!ten an maintain
the 3y3tem i3 error tolerant $eca13e it can $e correcte an re8enerate"
<t i3 7o33i$le for c13tomer3 to e!ten acco1ntin8 r1le3 '$y 7ro8ramme moification3,, if the 7reefine ac-
co1ntin8 r1le3 are not 31fficient 'internally, acco1ntin8 r1le3 are efine 13in8 an acco1ntin8 r1le en8ine," &-
itional acco1ntin8 r1le3 may $e im7lemente to are33 31ch matter3 a3 commitment acco1ntin8"
1#., u%ti)+*&
&Dem7iere 3177ort3 .ale3 Ta! an Val1e &e Ta!, incl1in8 m1lti7le ta!e3 %here a ta! i3 char8e $a3e on
3ay, a 7ro1ct co3t 7l13 a 3tate $a3e ta! 'e"8" for Canaa," The ta! en8ine etermine3 the correct ta!, it3
amo1nt an ate $a3e on the follo%in8:
Tran3action time
Pro1ct cate8ory
.hi7 fromHto location
<nvoice fromHto location
1#.0 u%ti)Costing
J3in8 ifferent co3tin8 metho3 '.tanar, &vera8e, can re31lt in ifferent financial re31lt3" &Dem7iere 317-
7ort3 13in8 more than one co3tin8 metho, e"8" for le8al acco1ntin8 an $13ine33 eci3ion-ma5in8"
&Dem7iere maintain3 the information for the follo%in8 co3tin8 metho3:
.tanar Co3tin8
&ct1al Co3tin8 '&vera8e,
:<:K
L<:K
1#.0.1 St*n.*r. Costing
<n .tanar Co3tin8, the 3y3tem maintain3 a 3tanar co3t an acc1m1late3 the ifference3 $et%een act1al
co3t3 an 3tanar co3t3 over time" D1e to chan8in8 7rice3, it i3 nece33ary to 3et ne% 3tanar 7rice3 7erioic-
ally" The ne% 3tanar 7rice can $e 3et man1ally or from 3o1rce3 li5e:
C1rrent &vera8e Price

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *6 of +-
La3t PK
P1rcha3e Price li3t
#hen an item i3 receive, it i3 7o3te %ith the 3tanar co3t 7rice" #hen the matche invoice i3 7o3te, the
ifference $et%een the 3tanar 7rice an the act1al 7rice i3 7o3te to a 3tanar co3t ifference3 acco1nt" <f
7ro1ct relate creit memo3 or early 7ayment i3co1nt3 are receive later, or reali3e c1rrency 8ainHlo33e3 oc-
c1r, the3e amo1nt3 are al3o 7o3te to the co3t ifference acco1nt" The $alance on that acco1nt reflect3 ho%
clo3ely the 3tanar co3t 7rice matche3 the act1al co3t3"
1#.0.2 A-tu*% Costing
The act1al co3t 7rice i3 aA13te %hen 7ro1ct3 %ith chan8e co3t3 are receive"
#hen an item i3 receive, it i3 7o3te at the act1al co3t 7rice" <f there i3 no c1rrent act1al co3t 7rice, the 3tan-
ar co3t 7rice i3 13e, or if that oe3 not e!i3t the 71rcha3e orer 7rice i3 13e" #hen the matche invoice i3
7o3te, the ifference $et%een the co3t 7rice 13e an the act1al 7rice i3 7o3te an the co3t3 are aA13te" <f
7ro1ct relate creit memo3 or early 7ayment i3co1nt3 are receive later, or reali3e c1rrency 8ain3Hlo33e3
occ1r, the3e amo1nt3 are al3o 7o3te to the 7ro1ct acco1nt"
Kne maAor i331e in act1al co3tin8 i3 correctin8 the co3t3 if the 7ro1ct ha3 $een 3ol $efore receivin8 the in-
voice" Pre3ently, &Dem7iere oe3 not retroactively aA13t the co3t3 13e in the recei7t an 3ale3 tran3action,
$1t aA13t3 the act1al co3t 7rice for f1t1re 13e"
1#.0.! (/$O & $/$O Costing
#ith effect from the relea3e of the enhance 7ro1ct co3tin8 ver3ion, aitional 7ro1ct co3tin8 o7tion3 31ch
a3 L<:K an :<:K %ill $e 3177orte to8ether %ith the 13e of avera8e co3tin8 for acco1ntin8 71r7o3e3 a3 %ell a3
the recorin8 of avera8e3 a3 7erforme in earlier ver3ion3"
1#.1 u%ti (ingu*%
&Dem7iere 7rovie3 for the tran3lation of the follo%in8 3y3tem element3:
.creen3
/e7ort3
0e33a8e3
.ee Data 'e"8" 3tat13 information li5e K7enHClo3e, etc",
Tran3action3

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e *9 of +-
0any a77lication3 allo% the tran3lation of .creen3, /e7ort3 an 0e33a8e3, $1t fe% allo% the tran3lation of 3ee
ata an even fe%er, the tran3lation of tran3action3" 0any o not 7rovie the a$ility to 3%itch lan81a8e a3 a
13er of the 3y3tem" &Dem7iere 7rovie3:
.y3tem tran3lata$le in one '$a3e, lan81a8e
J3er can ecie, %hich lan81a8e to 13e
Create oc1ment3 in the lan81a8e of a c13tomer or venor"
Very fe% a77lication3 3177ort thi3 $eca13e it reC1ire3 7rintin8 the tran3late %or for M<nvoiceM a3 %ell a3
7roviin8 for ifferent are33 format3, e3cri7tion of 7ro1ct3, etc" '3ee al3o 01lti-C1rrency for $13ine33 7art -
ner 37ecific c1rrency,"
&Dem7iere allo%3 13er3 to tran3late all element3, allo%in8 ifferent 13er3 to have their 3creen3 an re7ort3 in
their lan81a8e an %hil3t allo%in8 oc1ment3 to $e 7rinte in the format an lan81a8e of the c13tomer or
venor" Date3 an are33 format3 are al3o 7rinte in the format 37ecifie for the co1ntry of e3tination"
&3 the tran3lation i3 ictionary $a3e, the tran3lation i3 m1ch more con3i3tent than other a77lication3 %ith if -
ferent tool-3et3 for tran3latin8 the ifferent element3"
1#.2 Stru-tur*% Ch*nges i.stre*m
&fter an a77lication i3 in 7ro1ction or even 1rin8 im7lementation, 13er3 often reC1e3t chan8e3 in the inform-
ation 3tr1ct1re" There are many rea3on3 for thi3 nee to chan8e" D1rin8 the 13e of the a77lication, 7eo7le real -
i3e that information i3 not neee or aitional information i3 reC1ire for eci3ion-ma5in8" &l3o, chan8e3 in
the $13ine33 may reC1ire the collection of aitional information"
0o3t a77lication3 o not allo% any chan8e mi 3tream or alternatively a chan8e reC1ire3 the 3ame effort a3 im-
7lementin8 the 3y3tem from 3cratch"
&Dem7iere 7rovie3 for the aition, chan8e or eletion of information imen3ion3 at any time" The 1nerlyin8
KL&P 'Knline &naly3i3 Proce33in8, 3tr1ct1re i3 maintaine a1tomatically"
1#.; /nform*tion Dimensions *n. +rees
&Dem7iere 7rovie3 an e!ten3ive li3t of 7reefine imen3ion3:
Kr8ani3ation
K%nin8 '$alance 3heet or8ani3ation,
Co3t Centre

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -0 of +-
)at1ral &cco1nt
Date an Time
&cco1ntin8
Pro1ct an Pro1ct Cate8ory
(13ine33 Partner an (13ine33 Partner Cate8ory
ProAect H Pha3e H Ta35
0ar5etin8 Channel
Cam7ai8n
&ctivity 'for activity $a3e co3tin8,
Location '#areho13e, (13ine33 Partner,
:rom
To
&Dem7iere allo%3 the 13er to efine aitional imen3ion3" The3e imen3ion3 can $e valiate via li3t3 or ta$le
loo5173"
&ll imen3ion3 allo% the efinition of Tree3" The3e 31mmary level3 allo% the 13er to reflect the or8ani3ation
3tr1ct1re or the $alance 3heet an income 3tatement 7o3ition3 in a lo8ical tree 3tr1ct1re" Chan8e3 to the tree
3tr1ct1re are 7o33i$le at any time an are reflecte in the ata 3tr1ct1re3 immeiately"
Every information imen3ion ha3 a 7rimary tree an can have aitional 31mmary tree3" Thi3 may $e reC1ire
if it i3 e3ire to maintain the MolM an Mne%M 3tr1ct1re for com7ari3on - or if it i3 nece33ary to 3177ort ifferent
7arallel $13ine33 7artner hierarchie3, e"8" one $y <n13try, another $y cate8ory '%hole3ale, retail, con31mer,"
0any a77lication3 o not have the a$ility to 3tr1ct1re information imen3ion3, %hich re31lt3 in 1nnece33ary
ata entry an overhea" :or e!am7le: if a 13er %ant3 information on $ranch an ivi3ion level3 an ivi3ion3
are mae 17 of $ranche3, the 13er may have to enter the t%o fiel3 $ranch an ivi3ion an efine r1le3, 3o
that 13er3 cannot enter a %ron8 $ranch for a 8iven ivi3ion an vice ver3a"
1#.;.1 Autom*ti- D*t* Co%%e-tion
Data entry nee3 to $e a3 efficient a3 7o33i$le, %hich i3 eC1ivalent to enterin8 a3 fe% fiel3 a3 7o33i$le"
&Dem7iere 7rovie3 a frame%or5, %hich erive3 information a1tomatically from the tran3action conte!t to min-
imi3e the amo1nt of ata that the 13er nee3 to enter" J3er3 can al3o 3elect choice3"
Thi3 i3 a 3i8nificant avanta8e over other a77lication3" :or e!am7le, the Krer Entry f1nctionality i3 not 131ally
Ma%areM of the information nee3 of C13tomer /elation3hi7 f1nctionality, thi3 re31lt3 in information that i3 not
availa$le or nee3 to $e erive from e!i3tin8 ata %ith 31$3eC1ent lo33 of reC1ire etail"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -1 of +-
Fettin8 the information ri8ht from the 3o1rce i3 a tremeno13 $enefit" (1t, if the information i3 not neee, the
13er i3 not a35e"
1#.;.2 Com'in*tion of Dimensions
:or re7ortin8 71r7o3e3, the 13er can 3lice an ice any com$ination of information imen3ion3" :or all tran3ac-
tion3 the 3o1rce an acco1ntin8 c1rrency information i3 maintaine in aition to 1nit of mea31re an C1antity"
J3er3 can vie% financial re31lt3 $y (13ine33 Partner an /e8ion or Pro1ct Fro17 an ate or 7erio"
1#.;.! ESu')(e.gersE *re not re5uire.
&n acco1ntin8 3y3tem i3 often efine a3 the com$ination of Chart of &cco1nt3, Calenar, C1rrency, %ith im-
7lie acco1ntin8 r1le3" &Dem7iere $roaen3 that efinition $y 3torin8 the information on the lo%e3t level of
8ran1larity 'tran3action3," The tran3action3 can $e Mrolle 17M to %hatever level of 8ran1larity i3 reC1ire for any
7artic1lar re7ort $eca13e all 1nerlyin8 ata i3 retaine an availa$le"
The information reC1ire for a $13ine33 eci3ion i3 often not fo1n in traitional acco1ntin8 3y3tem3, 3o ai -
tional ata %areho13in8 3y3tem3 maintain 7arallel ata to accommoate thi3 nee" &Dem7iere i3 $a3e on a
ata %areho13in8 architect1re to allo% fle!i$le re7ortin8"
&Dem7iere maintain3 $oth the acco1ntin8 an tran3action ate" Thi3 i3 reC1ire for reven1e reco8nition r1le3
of 3ervice contract3 or if the co3t3 %ere for another 7erio 'e8" ne!t yearM3 rent,, the acco1ntin8 7erio3 can $e
ifferent" /e7ortin8 can $e $a3e on either vie%"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -2 of +-
1, Customis*tion *n. E&tern*% /nterf*-es
1,.1 App%i-*tion Di-tion*ry
<n the maAority of a77lication3, the evelo7er3 have to e3i8n, coe an te3t every 3creen" &Dem7iere 13e3 the
more avance conce7t of a central active ata ictionary, al3o calle information re7o3itory to 3im7lify thi3
ta35"
&Dem7iereM3 ata ictionary i3 at the meta-ata layer, an 5no%3 ho% to acce33 ata an ho% ata i3 relate"
The ata ictionary contain3 efinition3 of a ata entity 'ty7e, valiation, etc",, ho% it i3 i37laye 'la$el on
3creen3 an re7ort3, hel7, i37lay 3eC1ence an 7o3ition relative to other fiel3,, an the i37lay r1le3" .ec1rity
an acce33 r1le3 are al3o maintaine here" The ata ictionary i3 MactiveM, meanin8 it i3 13e at r1ntime an
conte!t 3en3itive" :or e!am7le: it M5no%3M that an over-the-co1nter 3ale oe3 not have a 7ayment term an
oe3 not i37lay it" <t al3o 5no%3 that there m13t $e 3toc5 availa$le even if the inventory recor 3ho%3 ?ero
'$eca13e, 3ay, a material receivin8 ha3 not $een 7roce33e," Go%ever if the 13er chan8e3 the tran3action ty7e
to a 3tanar orer, a 7ayment term $ecome3 a manatory 7art of the tran3action an the tran3action reco8-
ni3e3 the o1t-of-3toc5 3it1ation"
The Data Dictionary i3 13er-e!ten3i$le an can incl1e 13er 37ecifie r1le3 an information" Thi3 ena$le3 a1-
thori3e 13er3 to a ne% ta$le3 an ne% 3creen3 an aitional fiel3 to e!i3tin8 3creen3" &ll ae item3 are
a1tomatically a$le to $e li3te an re7orte 13in8 the 3tanar re7ortin8 f1nctionality availa$le thro18ho1t the
%hole a77lication"
1,.2 Customis*tion
<n aition to &Dem7iere@3 a$ility to c13tomi3e J3er <nterface3, /e7ort3 an E!ten3ion3, &Dem7iere 7rovie3
aitional c13tomi3ation ca7a$ilitie3 a3 follo%3:
Preference3 allo% efa1lt an 7re3electe choice3
Lo8in 7reference3 - Kr8ani3ation, Lan81a8e, Tran3action Date an Printer
J3er efine 7reference3, li5e 37ecific tran3action ty7e3"
The 0en1 (ar allo%3 the 13er to 3ave any entry in the men1 '#ino%, Proce33, /e7ort, a3 a 3hort-c1t"
Terminolo8y can $e chan8e" E8 chan8e MPro1ct3M to M<tem3M, MKr8ani3ationM to M(ranchM, etc"
Gel7 Te!t can $e moifie an e!tene $y the 13er to 7rovie hint3 an hel7 te!t3"
C13tomi3ation3 are efina$le on ifferent level3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -3 of +-
.y3tem or im7lementation %ie
#ino%, %here a77ro7riate 'e"8", for 7reference3,
Client
Kr8ani3ation
.7ecific J3er
0ore 37ecific level3 over%rite the 3ettin83 of more 8eneral level3" .y3tem level chan8e3 are a1tomatically
3ave an can $e efine a3 c13tomi3ation3 if reC1ire an rea77lie after the in3tallation
1,.! $un-tion*% /ntegr*tion
&Dem7iere f1lly inte8rate3 Enter7ri3e /e3o1rce f1nctionality %ith C13tomer /elation3hi7 f1nctionality an &na-
lytical Proce33in8" Thi3 ti8ht inte8ration en31re3 that the ifferent f1nctional area3 have all the information re-
C1ire for $13ine33 eci3ion-ma5in8" There i3 no nee to erive information a3 everythin8 i3 $a3e on the
3o1rce tran3action"
0any a77lication3 o not 7rovie f1ll f1nctional inte8ration" <n &Dem7iere enterin8 or vie%in8 7roAect informa-
tion in tran3action3 oe3 not reC1ire aitional 3te73" #hen e!ce7tion3 occ1r 31ch a3 venor3 o%in8 money or
c13tomer3 reC1irin8 ref1n3, &Dem7iere treat3 the3e %itho1t aitional overhea"
1,.# /nterf*-es
1,.#.1 Business @iews
<f the internal re7ortin8 facilitie3 are not 31fficient, thir 7arty .RL $a3e tool3 can $e 13e" &Dem7iere
7rovie3 $13ine33 vie%3 %hich re3olve all forei8n 5ey reference3 an are therefore Mreay to 13eM" There i3 no
nee for ata moel 5no%le8e or the evelo7ment an maintenance of catalo81e3 for the 13e of thir 7arty
tool3"
1,.#.2 D*t* E&port
&Dem7iere e!7ort3 all ata in re7ort3 to the follo%in8 ata format3:
E!cel
GT0L
L0L
Te!t
PD:

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -2 of +-
P.
(13ine33 KL&P C1$e3
&Dem7iere allo%3 e!7ortin8 of KL&P ata to E!cel Pivot ta$le3 an 3electe KL&P tool3 for f1rther analy3i3"
1,.#.! D*t* /mport
&Dem7iere im7ort3 ata from a variety of file ty7e3 'C.V, Ta$ etc," There are 7reefine format3, $1t 13er3
can al3o efine their o%n recor format3"
1,., E&tensions
<n aition to the internal a77lication ictionary $a3e c13tomi3ation ca7a$ility, &Dem7iere al3o 7rovie3 the
a$ility to e!ten the a77lication" <n contra3t to other a77lication3, client e!ten3ion3 are 7o33i$le in a ho3te en-
vironment an are maintaine 1rin8 178rae3"
1,.,.1 /nform*tion Stru-ture
<f the information 3tr1ct1re i3 not 31fficient, 13er3 can a fiel3 to any recor %ith it3 7re3entation an valia-
tion r1le3" Data entry can $e mae manatory, if certain conition3 a77ly" The entry valiation can $e $a3e on
li3t3, ta$le3 or f1nction3 li5e callo1t3"
1,.,.2 S-ripting
&Dem7iere .cri7tin8 allo%3 the 13er to e!ten the f1nctionality 13in8 E./223 3cri7tin8 3ynta!" .ee
htt7:HH%%%"aem7iere"comHine!"7h7H.cri7tXCallo1t for f1rther information"
1,.,.! C*%%)out
:1nctional e!ten3ion3 are im7lemente via Mcallo1tM technolo8y" Client3 can 7rovie aitional f1nctionality in
Eava or even native C f1nctionality, e"8" for aitional valiation or ata fee3" Callo1t3 can $e invo5e $efore
or after ata entry in any fiel" &Dem7iere en31re3 that callo1t3 cannot cra3h or corr17t the 3y3tem"
1,.,.# Ru%es
The avance 13er can e!ten an in certain area3 moify the r1le $a3e" /1le3 are or8ani3e in 7ac5et3 ma5-
in8 31re that tran3action inte8rity i3 maintaine" /1le e!ten3ion3 co1l $e 13e for 8eneratin8 3tati3tical entrie3
or 37ecial re7ortin8 nee3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -* of +-
C1rrently, r1le3 are 13e for creatin8 acco1ntin8 tran3action3 an for 7ricin8"
1,.,., <e' Servi-es
&Dem7iere 7rovie3 native %e$ 3ervice3 3177ort that allo%3 3oa7 call3 to $e efine irectly %ithin the a77lica-
tion" &Dem7iere irectly mana8e3 3ec1rity an acce33 control an th13 allo%3 3afe acce33 $y thir 7arty
7rovie a77lication3 to the &Dem7iere 3y3tem"
1,.0 eFCommer-e
1,.0.1 G(8 OAA/S *n. O$G
&Dem7iere 7rovie3 interface3 accorin8 to the K&F<. 'K7en &77lication3 Fro17 <nte8ration .7ecification," The
interface3 are im7lemente in L0L or via <nterface Ta$le3"
The K7en &77lication3 Fro17 i3 a non-7rofit con3orti1m foc13in8 on $e3t 7ractice3 an 7roce33e3 $a3e on L0L
content for e(13ine33 an &77lication <nte8ration" <t i3 the lar8e3t 71$li3her of L0L $a3e content for $13ine33
3oft%are intero7era$ility in the %orl" K7en &77lication3 Fro17, <nc" mem$er3 have over * year3 of e!7erience
in $1ilin8 thi3 in13try con3en313 $a3e frame%or5 for $13ine33 3oft%are a77lication intero7era$ility an have
evelo7e a re7eata$le 7roce33 for C1ic5ly evelo7in8 hi8h C1ality $13ine33 content an L0L re7re3entation3
of that content" 0em$er3 incl1e .&P an Kracle"
&Dem7iere 3177ort3 K:L 'K7en :inancial E!chan8e, tran3action3" K7en :inancial E!chan8e i3 a 1nifie 37e-
cification for the electronic e!chan8e of financial ata $et%een financial in3tit1tion3, $13ine33 an con31mer3
via the <nternet" Create $y Chec5:ree, <nt1it an 0icro3oft in early 199+, K7en :inancial E!chan8e 3177ort3 a
%ie ran8e of financial activitie3 incl1in8 con31mer an 3mall $13ine33 $an5in8, con31mer an 3mall $13ine33
$ill 7ayment an $ill 7re3entment"
1,.0.2 ED/ H ED/$AC+
&Dem7iere 3177ort3 ED< an ED<:&CT" Plea3e refer to the &a!a Go%-To 81ie for etail3 of ho% it i3 im7le-
mente an 13e in a te3t ca3e"
The oc1ment i3 acce33i$le from: htt73:HHoc3"8oo8le"comHaHaa!a"comHfolerHH0(3$<ClJcP6L-
ccElTT2*n)5)C0lJHeitUoc<V0(3$<ClJcP6Lc0nEEJ#82cFlyeA8

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -- of +-
1,.0.! D*t* /mport
&Dem7iere 7rovie3 interface3 accorin8 to the K&F<. 'K7en &77lication3 Fro17 <nte8ration .7ecification," The
interface3 are im7lemente in L0L or via <nterface Ta$le3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -+ of +-
10 /ntegr*tion with Other Systems
10.1 /ntegr*tion Options
&D&L& ha3 inte8rate &Dem7iere %ith other 3y3tem3 ty7ically reC1ire in mei1m 3i?e enter7ri3e3" The
7ro1ct3 %hich %e have 3electe for inte8ration are the $e3t of the availa$le 9tr1e o7en 3o1rce= offerin83 that
%e co1l fin at the time of inte8ration" (y 9tr1e o7en 3o1rce= %e mean 7ro1ct3 that have 3o1rce coe 71$-
li3he for the f1lly feat1re ver3ion of their 7ro1ct %itho1t a reC1irement that the 13er enter3 a 7ro7rietary
3tyle 3oft%are licence in orer to acce33 im7ortant f1nctionality an for %hich :JLL oc1mentation i3 availa$le
to en31re that inte8ration can $e 31cce33f1l an effective"
<t i3 &D&L&M3 9tr1e o7en 3o1rce= reC1irement that ha3 7recl1e a n1m$er of %ell 5no%n offerin83 %hich a-
verti3e them3elve3 a3 o7en 3o1rce $1t %hen 7re33e 3tate that they are 9o7en core= rather than 9o7en 3o1rce="

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -6 of +-
The ri353 of of thi3 from a 13erM3 7er37ective are %ell e!7lore in an article at htt7:HH%%%"h-
online"comHo7enHfeat1re3HThe-K7en-.o1rce-Enter7ri3e-Tra7-+2-**9"html"
10.2 +he A.*&* Suite
&D&L& ha3 inte8rate the follo%in8 7ro1ct3 %ith &Dem7iere" The inte8rate 8ro17 of 7ro1ct3 i3 referre to
$y 13 a3 the M&D&L& .1iteM"
10.! <e'site *n. <e'store
&Dem7iere can $e e7loye in conA1nction %ith the Dr17al Content 0ana8ement 3y3tem 'C0.," Dr17al
7rovie3 a m1ch more feat1re-rich %e$3ite than i3 i37laye $y the 3tanar &Dem7iere %e$3tore" The C0.
ca7a$ilitie3 allo% the 13erM3 3taff to irectly moify an 17ate the information i37laye in the 13erM3 %e$3ite
%itho1t involvin8 any coe chan8e3"
Plea3e 3ee the follo%in8 lin5 for f1rther information a$o1t Dr17al:
htt7:HHr17al"or8
Dr17al ha3 a n1m$er of e-Commerce 7l18-in3 that can $e e7loye in a Dr17al-ho3te %e$3ite" &itionally
&D&L& ha3 $1ilt it3 o%n e-Commerce mo1le no% name E8ility %hich i3 irectly inte8rate %ith &Dem7iere
13in8 &Dem7iereM3 native %e$3ervice3" The inte8ration allo%3 E8ility to act a3 a 7re3entation layer for the
&Dem7iere E/P 3y3tem 3o that all e-Commerce ata i3 create an maintaine irectly in the E/P 3y3tem
rather than $e create in the %e$3tore an then 7ro7a8ate $y 3ome metho into the E/P 3y3tem"
Plea3e 3ee the follo%in8 lin5 for f1rther information a$o1t E8ility:
htt7:HH%%%" e8ility"$i?
10.# Do-ument *n*gement
&Dem7iere can o7tionally $e inte8rate %ith eLK Platform oc1ment mana8ement 3y3tem" The eLK Platform
3y3tem allo%3 oc1ment3 to $e 3tore an ine!e 3o that ri8ht-clic5 f1nctionality in &Dem7iere %ino%3 can
a1tomatically 3earch the oc1ment mana8ement re7o3itory for oc1ment3 an note3 relate to the matter in
conte!t in the &Dem7iere %ino%Hfiel" P)ote that eLK oe3 have 3ome commercially licen3e o7tional com-
7onent3 ho%ever tho3e com7onent3 13e in the &a!a .1ite are f1lly o7en 3o1rceQ
Plea3e 3ee the follo%in8 lin5 for f1rther information:

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e -9 of +-
htt7:HHcomm1nity"e!o7latform"or8H7ortalH71$licHcla33icHhome
10., /ntr*net
The 13erM3 <ntranet can $e $1ilt an e7loye 13in8 eLK 7latform" (eca13e eLK i3 Aava $a3e it i3 7o33i$le to
e!7o3e com7onent3 of the &Dem7iere f1nctionality irectly in the <ntranet to allo% ea3y %e$-$a3e acce33 to
&Dem7iere f1nction3" )ote that 3ome eLK f1nctionality in thi3 area i3 clo3e 3o1rce" &nother o7tion i3 to 1tili3e
Dr17al to 7rovie the 13erM3 <ntranet 3ho1l that $e 7referre"
10.0 Em*i% /ntegr*tion
&n .0TP a8ent can $e e7loye in conA1nction %ith the J3er@3 7referre email 3y3tem that ca7t1re3 all incom-
in8 an o1t8oin8 email3" &ll email3 '$a3e on 3ome r1le3, are ae a1tomatically to the oc1ment mana8e-
ment 3y3tem an ine!e an are al3o availa$le to $e 3earche from %ithin the E/P 3y3tem 13in8 ri8ht-clic5
f1nction3 availa$le in all %ino%3"
Plea3e vi3it the follo%in8 lin53 for f1rther information:
htt7:HH%%%"inovo!"eH7ro1ct3He-mail-archivin8He-mail-archivin8, an
htt7:HH%%%"7o3tfi!"or8
The 13er can al3o choo3e to e7loy Po3tfi! a3 their email 3erver if they have not alreay e7loye an alternat -
ive a77lication"
10.1 +e%ephony
The E/P 3y3tem 95no%3= all em7loyee3, c13tomer3, 3177lier3 an the contact3 %ithin tho3e or8ani3ation3" <f
an incomin8 tele7hone call i3 a$le to $e ientifie in a call $ein8 hanle $y an &3teri35 3%itch$oar, then the
contact information, the 3%itch$oar n1m$er calle an etail3 of all recent interaction3 %ith the contact can
$e i37laye on the an3%erin8 7artie3 3creen" The3e etail3 %ill al3o a77ear on the 3creen of any other em-
7loyee to %hom the call i3 tran3ferre"
Plea3e vi3it the follo%in8 lin5 for f1rther information ')KTE - the call tran3fer f1nction i3 not in 3tanar &3ter -
i35,:
htt7:HH%%%"a3teri35"or8

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e +0 of +-
10.2 Business /nte%%igen-e *n. D*t* <*rehousing
The E/P 3y3tem can Ifee@ a (13ine33 <ntelli8ence .y3tem li5e .7a8o (< or Pentaho an a1tomatically 7rovie
e!tene vie%3 of the ata %ithin the E/P 3y3tem or vie%3 of ata from other e!ternal 3y3tem3 o7tionally com-
$ine %ith ata from the E/P .y3tem"
Plea3e vi3it the follo%in8 lin53 for f1rther information:
htt7:HH37a8o$i"en8"itHecmHface3H71$licH81e3tHhomeH3ol1tion3H37a8o$i, an
htt7:HH%%%"7entaho"com
10.; A--ess Contro%
LD&P a1thentication can $e 13e 3o that all 3y3tem3 a1thenticate a8ain3t a 3in8le ata3et of 13er information
7o71late from the J3er ta$le maintaine from in3ie &Dem7iere"
Plea3e vi3it the follo%in8 lin53 for f1rther information:
htt7:HH%%%"o7enla7"or8, an
htt73:HH$lo83"oracle"comH7raneetHentryHo7en3XanXaem7iereXinte8rationXa
10.1? Point of S*%e
&Dem7iere contain3 a Aava-$a3e 7oint of 3ale that i3 effective %here comm1nication3 $ac5 to the centra
&Dem7iere 3erver are a$le to $e relie 17on" #here comm1nication3 are not relia$le, or %here there i3 a
7reference to $e a$le to i3connect the PK. 3y3tem from the &Dem7iere 3erver, it i3 7o33i$le to to e7loy
.martPK. &vance Point of .ale" 9.martPK. i3 an avance Point of 3ale im7rove 17on 7re3ent o7en$ravo
PK., %hile inte8rate '3lave, to <em7iere E/P '1"0"c, 13in8 an a3ynchrono13 a77roach '/a$$it0R 13in8
&0RP," <t i3 o7timi?e to $e 3ec1re, relia$le %ith foc13 in 7ro1ctivity an fra1 control="
:1rther etail3 are availa$le at
htt7:HH3o1rcefor8e"netH7roAect3H3mart-7o3HU3o1rceVnav$ar
-en-

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e +1 of +-
11 ADempiere Community
11.1 An Open Sour-e ProIe-t nee.s * strong -ommunity
& 3tron8 an vi$rant comm1nity i3 e33ential for the 31cce33 of an o7en 3o1rce 7roAect" <t i3 the comm1nity that
freC1ently 7rovie3 free 3177ort for the a77lication an it i3 mem$er3 of the comm1nity 3cratchin8 their o%n
7er3onal 3oft%are 9itch= that i3 the 3o1rce of many im7rovement3 contri$1te $ac5 to the a77lication" &n o7en
3o1rce 7roAect %itho1t a 3tron8 comm1nity i3 $a3ically oome an i3 3omethin8 to $e 3teere clear of"
The &Dem7iere 7roAect i3 ho3te on .o1rcefor8e" &3 of :e$r1ary, 2012, more than 320,000 3oft%are 7roAect3
have $een re8i3tere to 13e .o1rcefor8eM3 3ervice3 $y more than 3"2 million re8i3tere 13er3, ma5in8 .o1rce-
:or8e"net the lar8e3t collection of o7en 3o1rce tool3 an a77lication3 on the net" Jntil .o1rcefor8e 3to77e
i37layin8 31ch information the &Dem7iere 7roAect %a3 ty7ically in the to7 * of mo3t active 7roAect3 on the
.o1rcefor8e re7o3itory"
11.2 Re-ent ADempiere /mprovements
Kne mea31re of 7roAect activity i3 the n1m$er of e!ten3ion3 an im7rovement3 that are $ein8 contri$1te $y
comm1nity mem$er3" Kn thi3 mea31re &Dem7iere i3 7artic1larly active" The follo%in8 i3 a li3t of the maAor
chan8e3 an im7rovement3 in &Dem7iere from the time of the for5 from Com7iere aro1n .e7tem$er 200-"
The li3t %a3 7re7are $y Carlo3 /1i? %ho i3 a maAor contri$1tor to the &Dem7iere 7roAect an, 1ntil recently,
the hea of the ProAect 0ana8ement Committee" The li3t if of technical enhancement3 an i8nore3 f1nctional
enhancement3"
:JLL Po3t8re3Cl 3177ort for the o7en 3o1rce Po3t8re3Cl ver3ion 'not Enter7ri3eD( 7ro7rietary ver3ion,
:JLL Kracle LE 3177ort
:JLL Aa37er inte8ration 'for common re7ort3, oc1ment3 an financial re7ort3,
:JLL 3177ort of free PD: an LL. 8eneration
Ea3y in3taller3 for %ino%3 an lin1!
&$le to 3ave attachment3 an archive3 in file3y3tem 'to lo%er D( re3o1rce3 i"e" for oracle LE,
0any 7erformance enhancement3
V0#are a77liance3
K7en 0i8ration Path
Centrali?e <D mana8ement for official ictionary an mi8ration 3cri7t 8eneration
0i8ration from Kracle to Po3t8re3Cl 13in8 l1til3

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e +2 of +-
E!ten3i$ility %ith 3cri7t lan81a8e3 for callo1t3, moel valiator, 7roce33e3 13in8 $ean3hell, Aython,
8roovy
Ea3e a77lication of 7atche3 for maintaine ver3ion3
#e$ .ervice3 layer follo%in8 the ictionary moel
.aa. to ena$le c13tom enhancement3 in m1lti-tenant architect1re
P1$li3he locali3ation3 for many co1ntrie3 'Colom$ia, Fermany, <none3ia, <taly,, 3ome locali3ation3
achieve %itho1t to1chin8 core $eca13e of the e!ten3i$ility im7rovement3 in &Dem7iere
(etter mana8ement of m1lti7le 3cenario3 'te3t, evelo7ment, 7ro1ction, allo%in8 to 7a33 ictionary
chan8e3 $et%een in3tallation3 %ith 27ac5
Com7lete %e$ client 13in8 4K '%ith all f1nctionality of 3%in8 client re37ectin8 totally the active
ictionary a77roach, - Aava callo1t3 are evelo7e A13t once
Lot3 of ne% event3 on moel valiator 'e!tenin8 the conce7t to 3omethin8 clo3e to &KP,, for e!am7le
yo1 can moify the 7o3tin8 of a oc1ment
#or5in8 on K.F< im7rovement3
#or5in8 on a1tomate te3t3 %ith :itne33e, .&G<, .eleni1m
/e7lication
0any ictionary im7rovement3 li5e: 3y3tem confi81rator 'im7lementation 7reference3,, 13er
7reference3, ho13e 5ee7in8, $etter chan8e a1it, confi81ra$le 13e of native D( 3eC1ence3, 3hortc1t3, 8lo$al
moel valiator3, ne% fiel 8ro17 ty7e3, allo% more than t%o col1mn3 of fiel3 in %ino%3"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e +3 of +-
DOCCED+ SCARJ S4EE+
C%ient7
+it%e of Do-ument
Summ*ry7 '(rief e3cri7tion of oc1ment,
Thi3 oc1ment contain3 an overvie% of the &Dem7iere E/P B C/0 3y3tem for the 3ole 71r7o3e of
ena$lin8 the tar8et a1ience to 8ain an 1ner3tanin8 of the f1nctionality an architect1re of
&Dem7iere E/P B C/0 3y3tem" <t i3 not %arrante that thi3 oc1ment i3 error free"
/n.e&ing +erms7 9Keywor.s:
<or6 C*rrie. Out By7 9+e*m initi*%s or n*mes: ADAGA Referen-e7
nH*
DOCCED+ RE@/S/OD RECORD
$i%e D*me Rev Do. /ssue D*te Re*son for /ssue
&Dem7iere E/P B C/0 (oo5let 2013-02
v2"ot
1"2 2+H02H2013 revi3ion
DO+ES
/e37on3i$ility i3 i3claime for any lo33 or ama8e 'incl1in8 $1t not limite to ama8e re31ltin8 from
the 13e $y the client of the oc1ment, 31ffere $y any other 7er3on for any rea3on at all incl1in8 $1t not
limite to ne8li8ence $y &D&L& Pty Lt '&D&L&,"
#hil3t thi3 oc1ment i3 acc1rate to the $e3t of o1r 5no%le8e an $elief, &D&L& cannot 81arantee the
com7letene33 or acc1racy of any e3cri7tion or concl13ion3 $a3e on the 3177lie information"
The recommenation3 containe in the oc1ment are avi3ory an &D&L& ha3 no re37on3i$ility for the
mana8ement or o7eration of any recommenation3 that may $e im7lemente $y the client"
Thi3 oc1ment i3 licen3e 1ner a Creative Common3 licen3e" Detail3 can $e fo1n at the follo%in8
lin5"

&13tralia: Level 1, 10 Kylie Pl, Cheltenham, Victoria 3192 1300-990-120 %%%"aa!a"com
)e% 4ealan: +3 (o3ton /oa, 0t Een, &1c5lan, 1023 0600-232-922 info@aa!a"com
7a8e +2 of +-