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October18,2014,10:54:58PM
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AVASTSupportForumAPoorReflectionOfGoodBusiness
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AVASTSupportForumAPoorReflectionOf
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bootsy
Jr.Member
Posts:98

Sincemypostsarepulledbythemods,Idon'tknowwhytheyleftmyaccountactive.Pulledfordaring
topointoutthatasubsetoftheirfreelaborforcehere(readdevoteeslikeEddy,Rejzor,bob3160,etc)
runaroundthisforumlikeabunchofbulliesattackinganyonewhousesaversionofAVASTtheydon't
prefer,ordarestomakesuggestionsontheproduct.Lisandroisnobetter,ridiculingusershimself,
askingifheis"in[sic]Mars"whensomeonesuggestsupdatingwithoutnoticewaswrong,orusingthe
exampleofaCommodore64(era1982)assomekindofnexustopeoplerunningXPorW7,orperhaps
AVASTv7.1474,whichisonly2yrsold,not32yrs.(BTWEddyusesXPasI'msureothersdo.)
IcametothisforumwithasmallbootproblemwhichIworkedoutwithalittlehelpfromDavidR,oneof
theexceptionalpeopleonthisforum,alongwithDrake127.It'sunfortunatetheyaretheexception.But
whileIarrivedafanoftheAVASTproduct,oneweekhereturnedmeoff.Theforumapparentlyplaces
freelaborovergoodbusiness(i.e.lettingmisguidedanduninformeddevoteesattackuserswith
impunity,thenbanningthevictimsoftheattacksastrollswhentheyreacttothoseattacks).Don'tget
mewrong,thisisn'taboutwhogetsbanned...it'sabouthowthisforumshowssuchpoorbusiness
sense.It'sabouttheunprofessionalismofnotdoingthesimple,business-savvything,whichistosend
aPMtoallmemberslettingthemknowALLusersshouldbetreatedwithrespect,anddifferencesof
opinionshouldbetoleratedhere,justliketheyareinsociety.
Andcrazily,theregularswhoaredoingtheattackingdon'tevenmakesensible,soundarguments.
https://forum.avast.com/index.php?topic=157010.0Rejzorandcompanykeepinsistingnooneishurt
byaforcedupgrade,sayingifaforcedupgradewillbogdownyourmachines,sowouldamanual
upgrade...towhichalltheotherbullies[andLisandro]joinintocallusers"crybabies"and"wipeyour
tears"evenpostingagraphicofalittleboycrying.Meanwhile,intherealworldofadultsweknowina
manualupgradeanadmincanchoosetoleaveoutallbutthenecessarymodulesandfeatures
(perhapstheFileShieldonly,forexample)ifheknowsthehardwarehe'srunningcan'ttakethe
overhead.(AndhereiswherethebulliesjumpintoclaimtheyhaveXPand2GBRAMandAVAST2014
orRC2015runningbeautifully...stoppingtothrowinmoreabuse...completelyoblivioustothefactthat
anadmin'smachinesarerunningOTHERnecessaryapplicationsfortheworktheyaredoinginsome
casescustomapps-thatmightuseupmuchofthelimitedavailableresources.)
Amachine'sprimarypurposeisnottoaccommodateanAV,buttochurnoutwork,espinacorporate
environment.TheonlypurposeoftheAVistoallowittofulfillitsprimarypurpose.Sowhenaforced
upgradecomesalongunannouncedandBYDEFAULTEVERYMODULEISINSTALLEDB/CTHEUIDOES
NOTALLOWACUSTOMINSTALL...thatisenoughtoBRICKanentirecompany'snetwork.Andthat'sto
saynothingofacompletelyre-designedUIwhichtheadminmustmuddlethrough,nothavinghadthe
opportunitytotestoutthenewversionaheadoftime.Achoices/helikelywouldhavemade,hads/he
knownaforcedupdatewasimminent.Ormorelikely,wouldhavemanuallyupdatedthenetworkatan
opportunetime,likewhentheworkforceisnotthereands/hehastimetofinetuneittoensurethere
willbenolossofproductivity...somethingthatcouldcostthatpersonhisorherjob.
Atleastoneadmincomeonthisforumtoexpresstheseexactproblemswiththeforcedupdate,and
wasattackedandridiculedforhistrouble,quicklyleavingashelikelyhadnotimeforsuchnonsense
andNON-HELPinthisSUPPORTforum.Especiallysincethebulliesturnedthethreadintoaflamewar
betweenthemselvesandAVASTuserswhopreferredolderstill-supportedversions,andnotificationof
end-of-life.AndwestillhaveRezjor,Eddy,Staticguy,andothers...againincludingLisandro,anactual
TeamMembermakingfunofpeopleforsayingtheforcedupdatecausedseriousproblemsand
hardshipsallofwhichcouldhavebeeneasilyavoided.
WhichleadsmetothekickertheproblemisSOEASILYremediedtoPLEASEEVERYONEbysendingout
simplenotificationorend-of-lifenotice.Butallsuggestionsofremediesareignoredinfavorofattacking
"thewhinycomplainers."EvenbyanAVASTteammember.Andthat'sjustlayersandlayersofstupidno
matterhowyousliceit.
Thesepeopleclearlydon'tcareaboutAVASTlosingbusinessortakingremedialstepstoimprovethings,
nearlyasmuchastheycareaboutbeingright.Andintheupside-down-worldofthisforum,theyare
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unbelievablysupportedforthatstance.Beingdirectlycounter-productivetotheAVASTbrandinfavorof
preservingtheiregoatallcostsisbusiness-as-usualhere.
FWIWAVAST,thebullieswouldnotbailonyouifyousentthemamemotellingthemtotreatALLusers
withequalrespectandneutrality,evenwhentheydisagree.Theywoulddoanythingtonotbebanned,
becauseunlikenewtransientmembers,thedevoteeshavemadeparticipationinthisforumpartof
theiridentityandthesheernumberofpoststheyhaveloggedundertheirbeltsisnotsomethingthey
wanttolose.Youcantellthemtoabidebycommondecency,goodbusinesspolicy(i.e.don'tattack
AVASTusers,itcausesustolosebusiness)andtheywillabide.Ifsomeonecontinuestobeabusive,
considersuspendinghisaccountfor2weeksoramonth,ratherthanbanninghim.Yougettokeepyour
freeworkforce,theygettokeeptheirhobby,andpeoplelikemedon'tcomehereforasimpleanswer,
andendupswitchingawayfromAVASTbecauseofhowlittlebusinesssavvyandcommonsensethis
forumisshowing.(Ormorelikelywithmostusers,theywillswitchawaysimplyforbeingattacked,
whichisalsounderstandable.)
Sopleasedeletemyaccount.IfIcouldhavedoneitmyself,youwouldhavebeensparedthisfinalbitof
advice,whichiftheignorancecontinuesunabatedhere,willalsobeignored.Eitherway,Ihavemoved
ontoanotherAVandhavetakenmyclientswithme.I'veseenalloftheAVASTbrandIneedto.
Goodluck.
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