CIF and Batch Job Monitoring Guidelines

CIF Transfer of master and transactional data from SAP R3 to APO and vice versa
Monitoring Tool Problem Action Follow Up
Transaction SMQ1 in R3 and
APO
Number of displayed entries greater than !""" #$ecute %eneric Queue
Acti&ation as per document
Transaction SMQ1 in R3 and
APO
Number of displayed entries greater than '"""" ( After
acti&ating generic )ueue a fe* times
+ontact ,-N+T.ONA/
A,T#R 0O-RS S-PPORT1
Monitor )ueue and acti&ate )ueue
generically e&ery 1! mins
Transaction SMQ1 in R3 and
APO
Number of displayed entries remain greater than 3"""" (
After acti&ating generic )ueue and 23""pm batch
schedule is due to commence shortly
STOP the running of the
+.,455 6obs in the 23""pm
batch schedule1 START the
schedule at 6ob 7+484R#"3"1
Monitor Queue and acti&ate )ueue
generically e&ery 1! mins
Running of Compare and Reconcile report Check efore running
Monitoring Tool Problem Action Follow Up
Transaction SMQ1 in R3 Number of displayed entries greater than !""" 8O NOT #9#+-T# +ompare
: Reconcile report1 ,ollo*
action from abo&e1
Transaction SM32 in R3 +., 6obs from the 23""pm batch run ha&e not been
completed
8O NOT #9#+-T# +ompare
: Reconcile report1
+hec; +., )ueue and follo*
actions from +., instructions1
%eneral +ompare : reconcile report has not been completed by
the time the 13""am batch schedule starts in APO1
STOP running the compare :
reconcile report1
Resume running of the report after
the batch schedule has been
completed ( 6ob PP4840#-4RPM
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!onitoring of atch schedule Critical "os
Monitoring Tool Critical Jobs Action
Transaction SM32 in R3 and
APO
The +.,455 daily 6obs from 23""pm should run for
appro$imately 11! hours in total1
.f any +.,455 6obs apart from +.,484M841" runs
longer than "mins = chec; the +., )ueue > and action
as appropriate1
+hec; the +., )ueue and
action appropriately

Transaction SM32 in R3 and
APO
.f any of the +.,455 6obs fail1 Retry once then s;ip1
Transaction SM32 in R3 and
APO
.f the follo*ing 6obs fail = SNP4?4#SS+OP8=
SNP4?4#SS+OPM= SNP4?4#SS+OP+=
SNP4?4#SS+OP38= SNP4?4#SS+OP3M=
SNP4?4#SS+OP3+= SNP4?4#SS+OP1=
SNP4848SS= SNP484#SS+OP@1
Retry once then s;ip1
Transaction SM32 in R3 and
APO
.f the follo*ing 6obs fail = PP4840#- =
SNP4848#P4MAN-, and SNP4848#P48+
+ontact ,-N+T.ONA/
A,T#R 0O-RS S-PPORT1
Transaction SM32 in R3 and
APO
.f PP4840#- runs for longer than hours1
.f PP4840#-4RPM runs for longer than 1 hour1
+ontact ,-N+T.ONA/ A,T#R
0O-RS S-PPORT1

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!onitoring of atch schedule Critical "os #emand Planning
Monitoring Tool Critical Jobs for Action Action Follow Up
Transaction SM32 in APO If any run longer than indicated, tae action !
"unday night schedule
8P4?4,+ST"1"M A3 hoursB
8P4?4,+ST"1"8 A3 hoursB
8P4?4,+ST"1"+ A3 hoursB
8P4?4/OA8"1"M A'" minsB
8P4?4/OA8"1"8 A'" minsB
8P4?4/OA8"1"+ A'" minsB
#ednesday night schedule
8P4?4+ONS""+ A1! hoursB
8P4?4+ONS""8 A1! hoursB
8P4?4+ONS""M A1! hoursB
8P4?4/OA8"1"PR A11! hoursB
8P4?4TR,R"3"PR4R3 A11! hoursB
8P4?4TR,R"1"PR A11! hoursB
.f any of these 6obs ,A./= or
8O NOT R-N *ithin
parameters Arefer flo*chartB=
+all After 0ours
,-N+T.ONA/ Support1
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