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Acknowledging exemplary initiatives/practices in the realm
of e-Governance for dissemination of information & services
Nomination Form
Category
Government to Citizens (G2C)
Project of the Year
In
electronic Public Distribution Sstem ! ePDS
for the "e#artment of Civil Su##lies$
Govt% of &elan'ana State
Table of Contents
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1. TITLE.................................................................................................................................. 4
2. URL:.................................................................................................................................... 4
3. STATEMENT OF INTENT & OVERVIEW................................................................................. 4
Major challe!e" # $he %&'l#c (#"$r#'&$#o S)"$e*..........................................................4
e%(S o+er+#e, a- .ea$&re"............................................................................................ /
4. INNOVATION A%%LIE(......................................................................................................... 0
Io+a$#o # 1roce"" re2e!#eer#! 3el#*#a$#! re-&-a$ "$e1"4 5 6o,7.......................0
6o, & ,h#ch e, a- e*er!#! $echolo!) ha" 'ee &"e-7.............................................8
Wha$ #o+a$#+e .ea$&re" ha+e 'ee &"e- 5 ela'ora$e.......................................................9
/. E:TENT OF IM%LEMENTATION & OUTREA;6....................................................................10
S$a$e e<$e$ o. ol#e "er+#ce" 1ro+#-e- 3e-2$o2e- or 1ar$#al4 5 W#$h e<a*1le..............10
E<1la# a'#l#$) $o le+era!e Ne=% 3Na$#oal e2=o+erace %la4 I.ra"$r&c$&re..................12
(oe" $he ,e' a11l#ca$#o &"e *o'#le>SMS $o #crea"e o&$reach.......................................12
?. S;ALA@ILITA OF TE;6NOLO=A......................................................................................... 12
E<1la# $he *o-&lar#$)B re2&"a'#l#$) a- "cala'#l#$) o. $echolo!) &"e-.........................12
6a" $he a11l#ca$#o 'ee re1l#ca$e-7 I. "oB ,here7........................................................13
0. SUSTAINA@ILITA OF INITIATIVE......................................................................................... 13
I" $he ,e' a11l#ca$#o 'a"e- o o1e "o&rce $echolo!#e"............................................13
(oe" $he ,e' a11l#ca$#o &"e -#!#$al "#!a$&re>ecr)1$#o............................................13
I" $he ,e'"#$e > 1or$al 'e#! &"e- .or re+e&e !eera$#o 5 -#rec$>#-#rec$7 6o,7.........13
(oe" $he ,e' a11l#ca$#o reC&#re $ra#e- "$aD .or o1era$#o>*a#$eace7 I" $he
or!a#"a$#o !eare- &1 $o,ar-" $he "a*e7 I" a Ol#e 6el1>T&$or#al a+a#la'le7. . .14
8. OUT;OME & IM%A;T OF INITIATIVE.................................................................................. 14
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I" $here a 1o"#$#+e #*1ac$ o $he co"$B eDor$ a- $#*e #c&rre- ') $he &"er 5 6o,7......14
Sa+#!" -&e $o "ee-#! a- +al#-a$#o" # e%(S:..........................................................14
Ver#.#ca$#o o. $he le!ac) ra$#o car- -a$a $hro&!h Aa-haar.........................................1/
;#$#Ee Fr#e-l) 2 Ac$#+a$#o a$ $he local o..#ce2.............................................................1/
SMS !eera$#o............................................................................................................. 1/
6o, ha" $he ,e' a11l#ca$#o #crea"e- $he e..#c#ec) o. $he -e1ar$*e$ 5 -#rec$>#-#rec$
......................................................................................................................................... 1/
I" $here a) .#ac#al "a+#! .or $he -e1ar$*e$ 2 !#+e a11ro< 1erce$a!e"..................1?
6o, ha" $he ,e' a11l#ca$#o hel1e- 1&'l#c a$ lar!e7.....................................................18
9. SE;URITA......................................................................................................................... 18
6a" $he ,e'"#$e 'ee a&-#$e- .or "ec&r#$)7 A$$ach "ec&r#$) cer$#.#ca$e..........................18
10. F&$&re Roa- Ma1 o. $he 1rojec$........................................................................................ 19
11. So*e S$a$#"$#cal -a$a....................................................................................................... 19
@O=US ;AR(S ELIMINATION 5 WORF (ONE TILL (ATE....................................................19
G OF ALLO;ATION SAVE(................................................................................................ 20
12. ;ONTA;T (ETAILS............................................................................................................ 21
G()*+N,*N& &( CI&I-*NS (G2C) P+(.*C& (F &/* Y*0+
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1. TITLE
electronic Public Distribution Sstem ! ePDS
for the "e#artment of Civil Su##lies$ Govt% of &elan'ana.
2. URL:
https://epds.telangana.gov.in/epdsTG/epds
3. STTE!E"T #$ I"TE"T % #&ER&IE'
In compliance with the orders of Honle !"preme #o"rt in $%&#ivil' (o.)*+/,--).
dated )/.*.,-)) to the Government of India to provide necessary infrastr"ct"re
and financial s"pport for ens"ring the comp"teri0ation of %1! and the direction of
the 1epartment of 2ood and %"lic 1istri"tion. Govt. of India. (ew 1elhi to
implement 34nd-to-4nd #omp"teri0ation of 5%1! 6perations7. erstwhile
Government of Andhra %radesh got the software developed y !tate (I# asing
on the framework given y (I#. 1elhi. 5he software is in "se since April,-)8 in
Hyderaad and 9anga 9eddy districts and has een rolled o"t to all the )- districts
of 5elangana !tate in :"ne,-)/.
5he whole concept of comp"terisation of %1! operations fall "nder , components.
#omponent I deals with s"pply and distri"tion of %1! incl"ding ration card
management and #omponent II deals with 2 % !hop a"tomation. !o e%1! and
!"pply #hain management &!#;' comprising of #omponent I was developed y
!tate (I#. Hyderaad and 99 district were chosen as pilots for e%1! and !#; is
eing piloted in Hyderaad 1istrict. 5he grievance redressal system is handled
thro"gh toll free n"mer in a call centre placed at the 6ffice of the commissioner.
1epartment of civil s"pplies. 5he calls are recorded and the resol"tion of the
complaints is monitored.
e%1! &electronic %"lic 1istri"tion !ystem' is online software application catering
to the 9ation cards management. allocation and seeding of Aadhaar data. 5he
processes involved in the distri"tion of 4ssential #ommodities &4#s' to the <%=
families are a"tomated so as to ring efficiency. acco"ntaility and transparency to
the %1! of #ivil !"pplies 1epartment. 5he initiative was taken "p as per G6I
orders for end to end comp"teri0ation of %1! to arrest the leakage of s"sidy.
!a(o) *hallenges in the +,bli* -ist)ib,tion S.ste/
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+ation car"s > $ith each drive to iss"e new cards. the n"mer of cards
m"ltiplied. (onexistent persons and migrated families contri"ted to the
m"ltiplying factor.
,utations in ration car"s > #hallenges in man"al system as well as legacy
comp"teri0ed were faced in "pdating the changes occ"rring d"e to m"tations.
0llocation > Allocation of 4ssential #ommodities &4#s' depended on the
card position and memer position in a shop. #ommissioner. #ivil !"pplies
allocates to the 1istrict. then from district the allocation goes to the ;andal
and then to the 2% shop. ;an"al allocation was completely discretionary at
the c"tting edge level.
Ina"e1uate monitorin' > 5he man"al system of filing the reports had a lot of
data inconsistencies. As the legacy system did not have work flows. man"al
system of filing reports contin"ed. ;"ch time of the inade?"ate staff was
wasted in gathering information and ta"lating it.
0rchaic Processes > 5he old processes led to lot of d"plicates creeping in.
(ew ration cards were given periodically. !o when anno"nced. lakhs of
applications came. (o systematised compilation of applications received and
acknowledgements was possile. 5here was no transparency in process.
Applicants ran from office to office. 5hinking that their application was not
received or approved. they gave m"ltiple applications. If the field staff co"ld
not detect. d"plicates entered the dataase 2"rther there was no provision to
add memer. !o re?"est for new cards after marriage started. 5here was no
way of knowing in which card the person earlier lived "nless he declared. !o
"nits were in d"plicate.
Sharin' 2ith other "e#artments > 5he "ser departments like Ho"sing.
!ocial $elfare scholarships. !ocial !ec"rity %ensions. Arogyasree &health aid
to <%=' took the data periodically. $henever changes happened. the related
card holders "sed to r"n aro"nd with grievance that their card is not fo"nd in
the concerned dept from which they are seeking enefit.
3ac4 of ration car"s "ata5 Asence of master data of all the 9ation shops
linked to stock points/go downs which are f"rther linked to 2#I go downs.
e+-S ove)vie0 and feat,)es
e%1! is an online software application that helps the #ivil !"pplies
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1epartment in allocating 4ssential #ommodities to 2% shops. seed the ration card
dataase with Aadhaar so as to eliminate og"s / dead/ migrated/ d"plicate
cards/"nits or ineligile persons and carry o"t m"tations received from ;eeseva.
5he ma@or mod"les developed to carry o"t the activities of the civil s"pplies
department are allocation mod"le. Aadhaar seeding mod"le and ration card
management mod"le.
+ation Car" ,ana'ement > 5he entry of 4I1/AI1 in ration card dataase has
helped in weeding o"t d"plicate cards. $henever re?"est for new card comes.
the system checks whether the memer exists in dataase y comparing the
AI1 / 4I1 n"mer and allows the iss"e of new card only after this validation is
checked.
5he ration card management system is integrated with ;eeseva &#ommon
!ervice #entres'. !o the ration card holders can get the details in their cards
"pdated or re?"est for migration of card to another shop / place or re?"est for
d"plicate card etc y visiting the ;eeseva #entres. 5he re?"ired
doc"ments for proof are "ploaded and the entire data rests in e%1! mod"le
wherein necessary approvals are given y Inspector / A!6 / 5ahasildar thro"gh
digital signat"res.
5he e%1! takes care of only one component of the %1!. i.e. the demand side.
5he s"pply side is taken care y !"pply chain management software. which is
eing piloted in one circle in Hyderaad 1istrict. A model comp"ter cain is
"nder constr"ction at #ircle-BI ;=! %oint. Here the stock movement from
2ood #orporation of India &2#I' to ;andal =evel !tock point &;=! point' to
2% shop level is monitored thro"gh generation of tr"ck chits y picking "p
information from e%1! on allocation and generation of 9elease orders after
payments y 2% shop dealers in e!eva.
*ID 6 7ID See"in' ,o"ule > Aadhaar n"mer or the AI1 / 4I1 n"mer is
seeded in the 9ation #ard dataase for all the 9ation #ard memers to
eliminate d"plicate and og"s entries who are eligile for the s"pply of food
grains/ enefits. 5he !tate 9esident 1ata H". !91H of A% has a
dataase of all the AI1 s iss"ed so far in the state and has given a service
ased on AI1/ 4I1 n"mer to give 4I1/AI1 name and the individ"al
photograph. 5his is "sed to display the photograph and the 4I1/ AI1 name for a
given AI1/4I1 n"mer. 5his name is compared with the 9ation card memer
name and also the photograph is checked against the family photograph for
accepting the seeding.
0llocation ,o"ule > Allocation mod"le enales allocation of 4#s to the 2%
shops. 6nce #ommissioner. #ivil !"pplies gives allocation in e%1!. system
calc"lates shop wise allotment taking the #losing <alances &#<s' and the card
strength into acco"nt. 5he 1istrict !"pply officer &1!6' at the 1istrict =evel. with
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the click of a "tton can allocate. (o discretion at any level is allowed as the
proceedings are generated online. It is linked with e!eva for direct remittance
in e!eva kiosks for iss"e of 96s &9elease 6rders'.
5he allocation is linked to e!eva thro"gh we service and the dealers are ale
to pay 11s in e!eva as per the system generated shop wise allocation.
1etails of payment are also recorded instantaneo"sly in e%1!.
1. I""#&TI#" ++LIE-
Innovation in process re-engineering (eliminating redundant
steps) How?
eSeva 4ios4 #aments inte'ration > 5he process of taking fair price shop
payments in e!eva after making the necessary allocation of essential
commodities to the fair price shops in e%1! is completely online. %revio"sly the
e!eva centres were getting the data in spread sheets from the respective circle
offices and the fair price shop owners were making the payments and collecting
9elease orders from the e!eva centres which they wo"ld s"mit in the ;=!
point and get the stock iss"ed. 5he partial payments and m"ltiple 9elease
orders etc from the e!eva centres were involving the complete process as
mentioned aove. 5he present system of linkage of e!eva payments with
e%1! eliminates this man"al proced"re of going to vario"s offices completely.
5he details of allocation and commodities details are sent to the e!eva centre on
giving a fair price shop n"mer y a we service from e%1! and the payment
made is immediately reali0ed in e%1!. 5he fair price shop owner coming for
m"ltiple release orders with partial payments also is immediate and online. 5he
release orders are also availale at login to ;=! points/ A!6 s of circle offices
for dispatching the stocks immediately.
*ntr of stoc4 balances for a fi8e" #erio" > 5he entry of stock closing
alances of all commodities at each of the fair price shops is allowed only for a
fixed period in the month after stock dis"rsement and efore Allocation
generation. 5his enales the department to give an acc"rate allocation to the fair
price shops and may help them in going for Anywhere 9ation in the f"t"re.
,eeseva 4ios4 base" +ation car" ,utations > !imilarly all the 9ation
#ard ;"tations i.e. change of Address. !hop etc are taken at ;eeseva
centres and the details are sent to e%1! along with the scanned doc"ments
s"mitted with the application for going thro"gh the approval process with
workflow. 5he legacy system "sed to allow the ;"tations or modifications in
ration #ards in the ;eeseva centres "t one had to "pload the "pdated data into
the ration card dataase at reg"lar intervals. 5his was res"lting in a lot of
conf"sion and some m"tations/ changes were never getting "pdated in the
dataase. !o the card holder had the changed card in his physical
possession. whereas the online dataase had earlier data. !o the happiness of
getting the m"tation done thro"gh ;eeseva was lost d"e to this anomaly and
again he had to r"n from office to office. A $e service from e%1! gives
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complete information of the card holder on giving the 9ation #ard n"mer
which is then sent to e%1! along with the respective modifications. 5hese are
then inspected and verified in e%1! and the necessary approvals are given
with 1igital signat"re y the concerned officials and sent to the ;eeseva
kiosk. All the necessary details are given in the form of a !;! to the eneficiary
for collecting the modified and printed card.
7ID see"in' b fetchin' "ata from S+D/ "atabase > 6rganic seeding of
placing AI1 / 4I1 n"mer against the 9ation #ard memers was taken "p in the
e%1! system for eliminating nonexistent and d"plicate cards. 2or this the !tate
9esident 1ata H" dataase of AI1 was "sed to verify the AI1 s y a we
service. 5his wo"ld fetch the 4I1/AI1 name and the photograph which was
"sed for verification efore accepting the seeding.
How & which new and emerging technology has been used?
5he following 9ation #ard ;"tation we services are provided to ;ee!eva for
citi0en to apply directly at the ;ee!eva along with re?"ired doc"ments. 5he
application process flow is availale in e%1! 5ahasildar / Inspector login in
e%1!.
1eletion of ;emer in 9ation #ard
Ho"sehold Head ;odifications
Iss"e of (ew 9ation #ard &%ink'
9ation #ard ;emer Addition
9ation #ard ;emer ;igration
9ation card ;issing 1etails in 1ata <ase
9ation #ard ;odifications &Address #hange & ;emer ;odifications'
9ation #ard 5ransfer Application
!"rrender of 9ation #ard
#onversion $hite to %ink #ard
$e services are "sed for linkage to the kiosk ased applications at e!eva.
AI1 dataase of !91H and !"pply #hain ;anagement software.
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1istri"tionC 1istri"tion of commodities "sing e%6! and 1ynamic Dey 9egisters.
1igital !ignat"res are "sed for approvals.
What innovative features have been used elaborate
$orkflow ased 9ation #ard ;"tations and approvals.
Applications for (ew #ards and 9ation card ;"tation services at ;ee!eva #o"nters.
%rinting of #hanged 9ation #ards after 9# ;"tations at ;ee!eva co"nters.
AI1 seeding for assessing the 9ation #ard holder identity.
1ynamic Dey 9egister or the sale registers of 2air %rice shops generation.
Allocation of essential commodities depending on the 9ation card strength and the
availale stock closing alances.
A"tomatic generation of inspection reports.
<"lk migration of cards from one shop to other.
Approvals of (ew #ards and (ew memers in cards as per the Govt. policy.
!ervices provided at vario"s levels on "lk migration of cards from one shop to other.
activating and deactivating cards. tagging of kerosene shops to cards. shops to
inspectors etc and many more feat"res for a"tomating and giving the allocation
proceedings "p to shop level.
5ransaction log and a"dit trial facility for knowing the details on who has done what
in the system.
6nline search of a ration #ard with 9ation card n"mer for card and memer details
which can e "sed y other departments like Aarogyasree &health scheme'.
eSeva kiosk payments integration.
ePOS integration for distribution of commodities.
Supply Chain Management for lifting of commodities based on Release orders generated from
ePDS.
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2. E3TE"T #$ I!+LE!E"TTI#" % #UTREC4
tate e!tent of online services provided (end-to-end or partial)
With e!ample
The Role" a- ac$#+#$#e" o. -#Dere$ .&c$#oar#e" a$
-#..ere$ le+el" are l#"$e- here
Sr.No Ac$#+#$) Role
1
Ne, car- -a$a e$r)B all $)1e" o. *&$a$#o" # $he ra$#o
car-"B checH#! o. $he ra$#o car- -a$aB "&r+e) "$a$&"B
-a) $o -a) e$r#e" o. all re1or$" e$c.
(a$a E$r)
O1era$or
2
;ar- "earchB all $)1e" o. *&$a$#o" # $he ra$#o car-"B
a11l#ca$#o"B all !a1 re1or$"B -a) $o -a) $ra"ac$#o" #
e2%(SB I"1ec$#o re1or$" o Iel- +er#Ica$#o .or
MRO>ASO a11ro+al".
I"1ec$or
3Ma-alLe+el 5 12
2 1er *a-al4
3
Ra$#o car- "earchB "ee-#! .or all ac$#+e *e*'er"B
e-#$#! o. #ac$#+e Racha'a-a co&1o"B &-#"$r#'&$e-
Racha'a-a co&1o"B checH#! .or -&1l#ca$e UI(" .or
ac$#+e *e*'er" a- -#"1la)e- a" re1or$ .or rejec$#! $he
'o!&" UI(B I-#! -&1l#ca$e UI(" o ac$#+e car-" o.
ac$#+e *e*'er"B +#e,#! alloca$#oB alloca$#o
a-j&"$*e$"B e$er#! $he clo"#! 'alace" o.
co**o-#$#e" a$ F% Sho1" # 'e$,ee re"$r#c$e- -a$e"B
co**o-#$)2,#"e RO re1or$ recor-e- a$ eSe+aB !eera$e
c&rre$ allo$*e$ 1rocee-#!" a$$ach*e$"B "ho12,#"e
clo"#! 'alace" e$r) "creeB a""#! F% Sho1" $o
#"1ec$or"B $a!!#! o. car-"B #ac$#+e a- ac$#+e car-B
$a!!#! $he F% Sho1 $o $he MLS 1o#$B $a!!#! $he F%
Sho1 $o ,hole"alerB e,B $ra".erB a11ro+al" a-
rejec$#o" ,#$h -#!#$al "#!a$&re o ra$#o car- *&$a$#o"
e$c.
ASO > Tah"#l-ar
3Ma-al le+el 5
/00 Ma-al"
a11ro<4
4
%r#$ a11ro+e- ra$#o car-B "earch a ra$#o car-
*&$a$#oB alloca$#oB '&lH $ra".er ra$#o car-" $o a)
re!&lar F% Sho1B Fero"ee O#l "ho1B Ac$#+e car- $o
#ac$#+e a- #ac$#+e car- $o ac$#+eB "ee-#! o. car-B
"ee-#! re1or$B e,B $ra".erB *&$a$#o re1or$"B Tah"#l-ar
> ASO $o Tah"#l-ar > ASO car- $ra".er" a- "ho1
$ra".er" e$c.
(#"$r#c$ S&11l)
OJcer 3 10
-#"$r#c$"4
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Sr.No Ac$#+#$) Role
/
;rea$#o o. U"er"B role"B checH#! o. &"er a&-#$B I<#! o.
alloca$#o a- clo"#! 'alace -a$e" e$cB checH#! o.
$ra"ac$#o a&-#$ $r#al"B re+oH#! o. 1a"",or-" a- &"er"
e$c.
A-*#
?
;hecH $he .&c$#o#! o. $he -#"$r#c$ le+el a- *a-al
oJcer" ') +ar#o&" *o#$or#! re1or$" a- Tra"ac$#o
a&-#$ re1or$" a- ac$#+#$) re1or$"
Ko#$ ;ollec$or >
;h#e. Ra$#o
oJcer
3 (#"$r#c$ le+el4
0
Alloca$#o a- Fe) Re!#"$er !eera$#o .or $he e$#re
"$a$e ') I<#! $he alloca$#o 1ol#c) a- ra$e" o.
co**o-#$#e". Mo#$or#! $he "$a$e ac$#+#$) ') +ar#o&"
re1or$"
(e1&$) (#rec$or
3S$a$e4
8
A11ro+al o Ne, ;ar-" ') ,a) o. %ol#c) ea'le*e$ a-
*o#$or#! o. all $he "$a$e ac$#+#$#e" ') +ar#o&" re1or$"
(#rec$or 3S$a$e4
9
Mo#$or#! o. all $he "$a$e ac$#+#$) ') +ar#o&" re1or$"
;o**#""2#oerB
F;S
10
Fe) Re!#"$erB Fero"ee Fe) Re!#"$erB Alloca$#o o. all
co**o-#$#e"B Ol#e SearchB UI( checHB Ra$#o ;ar-
-e$a#l" o. all -#"$r#c$"B MLS 1o#$ ,#"e alloca$#oB MLS
1o#$ -e$a#l" a- .a#r 1r#ce "ho1 -e$a#l" B MeeSe+a
a11l#ca$#o "$a$&" re1or$"2 re1or$"
%&'l#c (o*a#
4xampleC 2or generating the allocation of stock to e sent to all the fair price
shops in a month in e%1!
1ata entry operator does seeding with Aadhaar n"mers validated from
!91H dataase for re@ecting or accepting certain cards which are inspected
y A!6s / 5ahsildars. maintains and manages cards y making
inactive/active and transfer and tagging of cards to shops etc.
;ee!eva kiosks take applications from card holders w.r.t. changes of
memer deletion. cards deletion / s"rrender. change of fair price shops
etc which are immediately availale in A!6s / 5ahsildars login. who in
t"rn send them to inspectors for verification and after receiving inspector
approval and inspector report . they approve the same with digital
signat"re.
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All the approved and 1igitally signed ;ee!eva transactions get printed at
the ;ee!eva kiosk.
A!6s / 5ahsildars enter fair price shop wise closing alances within a
specific time period.
5otal #ard strength is taken and the 1ynamic key registers are generated
for the month for the entire state y the dep"ty director.
After #ommissioner approval . Dey registers are released to e printed as
sale registers for all fair price shops.
Allocation is then generated and e!eva kiosks start accepting fair price
shop payments ased on this allocation and the payment data is
immediately reali0ed in e%1!.
After payments are sent to e%1!. 9elease orders so generated
are a"tomatically seen in ;=! point logins for ooking
stock/commodities in 5r"cks to e sent to fair price shops.
5his entire cycle has to happen efore the distri"tion of commodities
which starts from the )
st
of every month.
2rom )st the commodities distri"tion at the fair price shop egins thro"gh
e%6! devices and dynamic key registers.
"!plain ability to leverage #e$% (#ational e-$overnance %lan)
Infrastructure
5he pro@ect is c"rrently a ;ission ;ode pro@ect likely to e taken for rollo"t in all
the states as assessed y the (ational eGovernance 1ivision memers who
have visited Hyderaad.
&oes the web application use mobile'( to increase outreach
Ees
5. SCL6ILIT7 #$ TEC4"#L#G7
E8plain the /od,la)it.9 )e:,sabilit. and s*alabilit. of te*hnolog.
,sed
;od"larity with respect to f"nctionality. re "saility y the "se of vario"s
common o@ects made the software scalale to all the ,8 districts of erstwhile
Andhra %radesh and then in the )- districts of 5elangana !tate and )8 districts
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of Andhra %radesh !tate in :"ne,-)/ after the state if"rcation.
Bario"s state wise astracts and reports on this massive data was made possile
y "se of f"nctions. materiali0ed views which are sched"led to e exec"ted once
in a day when the load averages on the system are low &at midnight'.
4as the appli*ation been )epli*ated; If so9 0he)e;
Ees. in Andhra %radesh !tate with )8 districts. 5he e%1! software is considered
as a model for all the states in the co"ntry y (ational e Governance 1ivision for
exec"ting the %"lic 1istri"tion !ystem.
<. SUSTI"6ILIT7 #$ I"ITITI&E
Is the 0eb appli*ation based on open so,)*e te*hnologies
Ees. the following 6pen !o"rce 5echnology framework is "sed for the pro@ect
%ostgre!F= *.8 dataase on 9H4=
:oss G.) Application !erver #omm"nity version on 9H4=
:ava $icket framework for application development
Hiernate technology
-oes the 0eb appli*ation ,se digital signat,)e/en*).ption
Ees
Is the 0ebsite / po)tal being ,sed fo) )even,e gene)ation =
di)e*t/indi)e*t; 4o0;
e%1! implementation res"lted indirectly in
!avings on stock allocation after removal of og"s. (on-existent and
d"plicate cards in e%1!
<enefits to officials with respect to effort and time involved in maintaining the
9ation cards information. stock dispatch ased on fair price shop dealer
payments. generation of vario"s reports. proceedings etc
<enefits to eneficiaries with respect to ?"ality of service.
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-oes the 0eb appli*ation )e>,i)e t)ained sta? fo)
ope)ation//aintenan*e; Is the o)ganisation gea)ed ,p to0a)ds
the sa/e; Is an #nline 4elp/T,to)ial available;
Ees. (ational Informatics #entre has cond"cted training programme for
1I6s of the !tate. e1istrict managers of !tate I5 department and also some
district level and state level reso"rce persons who in-t"rn have cond"cted
extensive training programmes for its implementation.
6nline help and 5"torials are availale.
Also an excl"sive programme of ;ana 5B feat"ring the training of e%1!.
;ee!eva etc. is eing planned y the state I5 department which is yet to e
taken "p y (I#.
@. #UTC#!E % I!+CT #$ I"ITITI&E
Is the)e a positive i/pa*t on the *ost9 e?o)t and ti/e in*,))ed b.
the ,se) = 4o0;
Ees
avings due to seeding and validations in e%&)
5he seeding of Aadhaar is helping the department to remove
d"plicates and nonexistent persons. 5he recent 9achaanda cards were iss"ed
thro"gh e%1! only and it ens"red that d"plicate "nits existing in earlier cards
are removed efore iss"ing the new cards. 5his helped in savings and
Government is ale to arrest leakages to that effect.
In ,-)) :an"ary. i.e. prior to iss"e of 9achaanda cards. total cards were
+.G-.8,) with ,+.,+.8,H "nits in Hyderaad district. 5hen in 9achaanda
programme. lakhs of applications were received and en?"ired. <ased on the
en?"iry. cards were printed and given for distri"tion. 5otally. H.G+.*8I cards
were added. 5he "nits added were 8+.IG.,+G.
5he process of Aadhaar seeding started in ,-), and Hyderaad district took
series of meas"res to reg"late the distri"tion of ration cards y leveraging the
advantages of "ni?"e I1. 5ho"gh there was widespread resistance. thro"gh
personal appeal and sensiti0ing the p"lic. Aadhaar was collected from the ration
card holders and seeding was done. (ow as on :"ne end H8 J seeding is
completed in Hyderaad. %resently efforts are eing taken to verify the "nseeded
"nits and take the following action.
!eed 4I1/AI1 if persons are availale
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If 4I1 is re@ected. facilitate for re enrolment
If 4I1 is pending. re?"est AI1IA for priority processing.
1eactivate if the person is not fo"nd.
*erification of the legacy ration card data through +adhaar
5his is for deactivating non-existent. dead. migrated. married and
d"plicate memers of 9ation #ards.
,iti-en .riendly - +ctivation at the local office-
In cases of deactivation on acco"nt of migration. whenever a card holder
comes with his 4I1/AI1 the inspector verifies and the A!6 activates the card.
!o the system is citi0en friendly to the gen"ine card holders. !ince one year
8G.I8+ cards have een activated. !ome of the cards activated elonged to
very poor persons. whose cards were deleted in ,--* field s"rvey and were
r"nning from office to office since then. 5his is the main reason why the
insistence of s"mitting Aadhaar as I1 proof was not resisted y card holders.
5hey realised that decentralised processes in e%1! is giving sol"tion at the
door step. All the re?"ests for new cards now come with Aadhaar proof.
( generation
!;! ;essages are generated for 9ation #ard Application Approvals. !tock
Iss"es and !tock 9eceipts & #ard Activations. etc.
4o0 has the 0eb appli*ation in*)eased the effi*ien*. of the
depa)t/ent = di)e*t/indi)e*t
5he e%1! workflows facilitated improved efficiency in administering %1!. 5he
enefits accr"ing from the system are
5he online allocation has removed any discretion at the field level. 5he field
staff are ale to add new shops in e%1! and tag the ration cards to the
concerned shops. 5he allocation to each shop is calc"lated in the system
itself ased on the cards in the shop and the closing alances of the
previo"s month. 5he closing alances are now easier to monitor. 5he
details of shop wise allocation are linked to e!eva. !o the dealers are ale
to directly go to e!eva and pay the amo"nt for getting 9elease 6rders.
5heir time and energy is saved now. "nlike efore. wherein they had to wait
in the offices for getting man"al allotment.
5he re?"ests from ;ee!eva for different m"tation services are now done in
e%1!. 5his is helping the changes getting reflected in dataase immediately
after approval y the A!6 / 5ahsildar.
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All the activities of the dept are decentrali0ed and the card holders can
approach their concerned A!6 / 5ahsildar office to get their work done. 2or
any m"tation service they need not even approach the office. 5hey can go
to ;ee!eva centre.
5he main advantage of e%1! is that work is done in designated logins and
a log is maintained so as to pinpoint a person doing a work. 5his rings in
more acco"ntaility on the field staff.
e%1! is having important reports in p"lic domain. 5he p"lic can search a
card. see the 1ynamic Dey 9egister of any shop. and know the allocation of
any shop. !hortly seeding report. report on activities done y the field staff
and other important reports will e p"t in p"lic. 5his will ring in more
transparency to the %1!.
Is the)e an. finan*ial saving fo) the depa)t/ent : give app)o8
pe)*entages
5he cost effectiveness is proved eyond do"t when the 9et"rn on
investment is calc"lated. 5he validations in the e%1! software have pl"gged
almost all leakages. 5he seeding of Aadhaar has f"rther helped the ca"se.
5he scenario in Hyderaad 1istrict can e taken as an example.
5he changed card position after introd"ction of e%1! processes and Aadhaar
seeding is given elow. 1eactivation of cards happened y collecting the list
of dead memers thro"gh Aarogyasree dataase and y insisting on Aadhaar
and checking for d"plicates efore iss"ing new cards.
O+er a 1er#o- o. oe )earB 1B29B298 car-" ,ere
-eac$#+a$e- #.e. 1/G o. $he cards were deactivated. !ometimes the
entire memers in the card were also deactivated. 5his applies to families
who migrated. !ometimes a few memers in the card. i.e. those who were
married or were dead or migrated to other place. were deactivated. 5otally
H.G+.*8I were deactivated. 5his amo"nts to ,/J of memers getting
deactivated either partially or f"lly in a card. !o over one year savings in
s"sidy to a t"ne of 9s +.,8 #rores of G6I and 9s ,.GI #rores of !tate
Govt. !avings co"ld e achieved. 5he deactivation of "navailale
memers is still in progress.
#ard position as on date compared to earlier position2
S."
o
7ea)
'hite
*a)ds
Units
1
30.1.2011 3%r#or $o !#+#! Racha'a-a 3R@4
car-"4
?B/0B321
2?B2?B32
8
20
20
2
To$al car-" 1r#$e- # 'e$,ee 2011 & R@ III 3Fe'.B
20144
2B0?B?1?
10B48B93
0
3
The car-" $ha$ ,o&l- ha+e 'ee # c#rc&la$#o #.
e%(S & Aa-haar ,a" o$ #$ro-&ce-. 3 Sr. No. 1L
24
8B/?B930
3?B0/B2?
/
4 %o"#$#o # e%(S a" o 22.8.2014 ?B48B198
24B1/B23
?
/
Savings a*hieved as a )es,lt of *olle*ting
adhaa) in e+-S A S). "o. 3 : 1B
29C@9<3D

1295C9C2
D
? Savings E AS). "o. 2 / 3 3 1CCB 21E 31E
The e<1er#ece # o$her -#"$r#c$" o. Tela!aa "$a$e #" a" .ollo,".

-ISTRICT
"!E
!a):11 ,g:11 Savings
E of
savings
;AR(S UNITS ;AR(S UNITS ;AR(S UNITS ;AR(SUNITS
A-#la'a-
01/942 242?180 ?330?0 20?3?40 8280/ 3?2/33
12 1/
Far#*a!ar
110/2/
8
3/2/331
104080
/
3149/?/ ?4383 30/0??
? 11
Fha**a*
08/014 2/49000 0410?1 2248?0? 439/3 300324
? 12
Maha'&'a!
ar
112?84
2
4140203
100018
1
3?83928 49??1 4?334/
4 11
Me-aH
0942/8 2942390 0391?2 2/29220 //09? 413100
0 14
Nal!o-a
10304/
2
33292?9 9803/9 309/808 /0093 233391
/ 0
N#Ea*a'a-
0300/1 2?12243 ?90118 230/829 40?33 23?414
? 9
Ra!a
Re--)
11/204
0
4288922 92?942 30/38/4 22/10/
123/0?
8 20 29
Wara!al
10120/
4
3413393 9/83/4 3094?2/ /3000 3180?8
/ 9
Total
D1@D<3
2
32113D2
3
<<@<11
D
222D222
2
11C251
3
5@1@<3
1
12 21
Here also the deactivation of "navailale memers is in progress.
As the e%1! is getting scaled "p to all 1istricts in 5elangana !tate in the month
of :"ne ,-)/. r"nning the validations on cards has started and already
a minim"m of GJ savings co"ld e seen.
Activation at the local office-
$henever a card holder comes with his 4I1/AI1 the inspector verifies and the
A!6 activates the card. !o the system is citi0en friendly to the gen"ine card
holders.
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4o0 has the 0eb appli*ation helped p,bli* at la)ge;
5he 9ation #ard holders / p"lic have.
<etter service from the civil s"pplies office which is prompt and acc"rate
Access to Dey 9egister and Allocation on the we in p"lic domain
Access to online search if they have to avail other government enefits like
Aarogyasree . scholarships. etc.
<etter facilities for 9ation card modifications and fair price shop changes with
;ee!eva co"nters.
Activations at the local office at the ;andal/ lock level.
Access to !tat"s of 9ation #ard ;"tation applications for knowing the
pendency details.
!;! facility for !tock arrivals at fair price shops and 9# m"tation approvals.
D. SECURIT7
!oftware is !!= enaled.
5he software is sec"rity a"dited and all the "serids &approx ,G--' are protected with
passwords.
;eeseva approvals are all digitally signed in e%1! and verified y the meeseva kiosks
efore printing.
All the transactions are stored in history for retrieving at a later date as a transaction
log.
All activities of all "sers are recorded online for f"t"re listing
4as the 0ebsite been a,dited fo) se*,)it.; tta*h se*,)it.
*e)tifi*ate
Ees. A"dit certificate is attached
1C. $,t,)e Road !ap of the p)o(e*t
e%1! along withC
!"pply chain management
Behicle tracking system
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%"lic grievance redressal with e%1! workflow
e%6! at the 2air %rice shops
will complete the target of achieving end to end comp"teri0ation in e%1!.
Surve "ata of &elan'ana State to be inte'rate" 2ith ePDS for further #urification of
"ata before issuin' ne2 car"s in the State%
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11. So/e Statisti*al data
6#GUS CR-S ELI!I"TI#" = '#RF -#"E TILL -TE
Particulars .une 29:; .ul 29:; 0u'ust 29:; Se#t 29:;
No of <P3 Car"s =:$>;$==: =9$22$?;> ??$?@$;=9 ?:$A:$@2:
No of <P3 units @$2:$;@$=B@ @$9?$;2$;>9 @$9>$>B$A@2 2$A9$;B$2A9
+ice allocation (,&s) :$@=$9@A :$@?$99> :$@A$:9A :$2@$2B?
Savin's (car"s) :$;2$:;B :;$A?$22: B9$=?$>?@
Savin's (units) :@$9:$;=@ :;$A?$22: B9$=?$>?@
Savin's (+ice in ,&s) :$9@: :$=@9 :B$AA=
E #$ LL#CTI#" S&E-
JUNE 2014 to SEPT 2014 DKR DIST WISE
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CARDS SAVED - 12 %
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12. C#"TCT -ETILS
:) &eam 3ea"er (Corres#on"in' (fficial)
(ameC 1r A 9ama ;ohan 9ao
1esignationC !tate Informatics 6fficer & 1ep"ty 1irector General
1epartmentC (ational Informatics #entre
#ontact AddressC A <lock. <9D9 <havan. (ational Informatics centre.
5elangana !tate Anit. Hyderaad > +8
#ityC Hyderaad
!tateC 5elangana
5elephone (o.C -/- > ,8/*/I)H
2AK (o.C -/--,8,,/G+8 4mail I1.C arr a o L ni c. in
2) Details of NIC &eam ,embers
Sl%
Name Desi'nation (r'anization *mail ID
No%
:% G. !hiva@i 5echnical director (I# g.shiva@iLnic.in
2% Bi@ay ;ohan !enior !ystems Analyst (I# vmohan.apLnic.in
3) Detail o! "oo# $ Ci%il S&''lie Tea( )e(*e+
Sl%
Name Desi'nation (r'anization *mail ID
No%
:%
1r. ;. %adma.
IA!
#hief 9ationing 6fficer
Hyderaad
2ood & #ivil
!"pplies 1ept
padmanirLyahoo.com
2%
<. (arsimha
9eddy
1istrict !"pply 6fficer
9anga 9eddy
2ood & #ivil
!"pplies 1ept
dsoMrrMcsLtelangana.
gov.in
@% !esha Giri Asst. !"pply 6fficer
Hyderaad
2ood & #ivil
!"pplies 1ept
asoMhydMcsLtelangan
a.gov.in