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A10 Networks, Inc. Products including all AX Series products are protected by one or more of the following US patents and patents pending: 7716378, 7675854, 7647635, 7552126, 20090049537, 20080229418, 20080040789, 20070271598, 20070180101. Information presented in this document describes the specific products noted and does not imply nor grant a guarantee of any technical performance nor does it provide cause for eventual claims
A10 Networks, Inc. Products including all AX Series products are protected by one or more of the following US patents and patents pending: 7716378, 7675854, 7647635, 7552126, 20090049537, 20080229418, 20080040789, 20070271598, 20070180101. Information presented in this document describes the specific products noted and does not imply nor grant a guarantee of any technical performance nor does it provide cause for eventual claims
A10 Networks, Inc. Products including all AX Series products are protected by one or more of the following US patents and patents pending: 7716378, 7675854, 7647635, 7552126, 20090049537, 20080229418, 20080040789, 20070271598, 20070180101. Information presented in this document describes the specific products noted and does not imply nor grant a guarantee of any technical performance nor does it provide cause for eventual claims
A10 Networks, Inc. 11/2/2011 - All Rights Reserved
Information in this document is subject to change without notice. Trademarks A10 Networks, the A10 logo, ACOS, aFleX, aFlow, aGalaxy, aVCS, aXAPI, IDaccess, IDSENTRIE, IP to ID, SmartFlow, SoftAX, VirtualADC, Virtual Chassis, and VirtualN are trademarks or registered trademarks of A10 Networks, Inc. All other trademarks are property of their respective owners. Patents Protection A10 Networks products including all AX Series products are protected by one or more of the following US patents and patents pending: 7716378, 7675854, 7647635, 7552126, 20090049537, 20080229418, 20080040789, 20070283429, 20070271598, 20070180101 Confidentiality This document contains confidential materials proprietary to A10 Networks, Inc. This document and information and ideas herein may not be disclosed, copied, reproduced or distributed to anyone outside A10 Networks, Inc. with- out prior written consent of A10 Networks, Inc. This information may contain forward looking statements and there- fore is subject to change. A10 Networks Inc. Software License and End User Agreement Software for all AX Series products contains trade secrets of A10 Networks and its subsidiaries and Customer agrees to treat Software as confidential information. Anyone who uses the Software does so only in compliance with the terms of this Agreement. Customer shall not: 1) reverse engineer, reverse compile, reverse de-assemble or otherwise translate the Software by any means 2) sublicense, rent or lease the Software. Disclaimer The information presented in this document describes the specific products noted and does not imply nor grant a guarantee of any technical performance nor does it provide cause for any eventual claims resulting from the use or misuse of the products described herein or errors and/or omissions. A10 Networks, Inc. reserves the right to make technical and other changes to their products and documents at any time and without prior notification. No warranty is expressed or implied; including and not limited to warranties of non-infringement, regarding pro- grams, circuitry, descriptions and illustrations herein. Environmental Considerations Some electronic components may possibly contain dangerous substances. For information on specific component types, please contact the manufacturer of that component. Always consult local authorities for regulations regarding proper disposal of electronic components in your area. Further Information For additional information about A10 products, terms and conditions of delivery, and pricing, contact your nearest A10 Networks, Inc. location which can be found by visiting www.a10networks.com. AX Series Advanced Traffic Manager - Installation 3 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design End User License Agreement IMPORTANT: PLEASE READ THIS END USER LICENSE AGREEMENT CARE- FULLY. DOWNLOADING, INSTALLING OR USING A10 NETWORKS OR A10 NETWORKS PRODUCTS, OR SUPPLIED SOFTWARE CONSTITUTES ACCEP- TANCE OF THIS AGREEMENT. A10 NETWORKS IS WILLING TO LICENSE THE PRODUCT (AX 1000) TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CON- TAINED IN THIS LICENSE AGREEMENT. BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR USING THE EQUIPMENT THAT CONTAINS THIS SOFT- WARE, YOU ARE BINDING YOURSELF AND THE BUSINESS ENTITY THAT YOU REPRESENT (COLLECTIVELY, "CUSTOMER") TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, THEN A10 NETWORKS IS UNWILLING TO LICENSE THE SOFTWARE TO YOU AND DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT. The following terms of this End User License Agreement ("Agreement") govern Cus- tomer's access and use of the Software, except to the extent there is a separate signed agreement between Customer and A10 Networks governing Customer's use of the Software License. Conditioned upon compliance with the terms and conditions of this Agree- ment, A10 Networks Inc. or its subsidiary licensing the Software instead of A10 Net- works Inc. ("A10 Networks"), grants to Customer a nonexclusive and nontransferable license to use for Customer's business purposes the Software and the Documentation for which Customer has paid all required fees. "Documentation" means written information (whether contained in user or technical manuals, training materials, specifications or otherwise) specifically pertaining to the product or prod- ucts and made available by A10 Networks in any manner (including on CD-Rom, or on-line). Unless otherwise expressly provided in the Documentation, Customer shall use the Software solely as embedded in or for execution on A10 Networks equipment owned or leased by Customer and used for Customer's business purposes. General Limitations. This is a license, not a transfer of title, to the Software and Documentation, and A10 Networks retains ownership of all copies of the Software and Documentation. Customer acknowledges that the Software and Documentation contain trade secrets of A10 Networks, its suppliers or licensors, including but not limited to the specific internal design and structure of individual programs and asso- ciated interface information. 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Customer shall implement reasonable security mea- sures to protect such trade secrets. Software, Upgrades and Additional Products or Copies. For purposes of this Agreement, "Software" and Products shall include (and the terms and conditions of this Agreement shall apply to) computer programs, including firmware and hard- ware, as provided to Customer by A10 Networks or an authorized A10 Networks reseller, and any upgrades, updates, bug fixes or modified versions thereto (collec- tively, "Upgrades") or backup copies of the Software licensed or provided to Cus- tomer by A10 Networks or an authorized A10 Networks reseller. OTHER PROVISIONS OF THIS AGREEMENT: a. CUSTOMER HAS NO LICENSE OR RIGHT TO USE ANY ADDITIONAL COPIES OR UPGRADES UNLESS CUS- TOMER, AT THE TIME OF ACQUIRING SUCH COPY OR UPGRADE, ALREADY HOLDS A VALID LICENSE TO THE ORIGINAL SOFTWARE AND HAS PAID THE APPLICABLE FEE FOR THE UPGRADE OR ADDITIONAL COPIES b. USE OF UPGRADES IS LIMITED TO A10 NETWORKS EQUIPMENT FOR WHICH CUSTOMER IS THE ORIGINAL END USER PURCHASER OR LEASEE OR WHO OTHER- WISE HOLDS A VALID LICENSE TO USE THE SOFTWARE WHICH IS BEING UPGRADED c. THE MAKING AND USE OF ADDITIONAL COPIES IS LIM- ITED TO NECESSARY BACKUP PURPOSES ONLY. Term and Termination. This Agreement and the license granted herein shall remain effective until terminated. All confidentiality obligations of Customer and all limitations of liability and disclaimers and restrictions of warranty shall survive termi- nation of this Agreement Export. Software and Documentation, including technical data, may be subject to U.S. export control laws, including the U.S. Export Administration Act and its associ- ated regulations, and may be subject to export or import regulations in other coun- tries. Customer agrees to comply strictly with all such regulations and acknowledges that it has the responsibility to obtain licenses to export, re-export, or import Soft- ware and Documentation. Trademarks. A10 Networks, the A10 logo, ACOS, aFleX, aFlow, aGalaxy, aVCS, aXAPI, IDaccess, IDsentrie, IP-to-ID, SoftAX, Virtual Chassis, and VirtualN are trademarks or registered trademarks of A10 Networks, Inc. All other trademarks are property of their respective owners. Patents Protection. A10 Networks products including all AX Series are protected by one or more of the following US patents and patents pending: 7716378, 7675854, AX Series Advanced Traffic Manager - Installation 5 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design 7647635, 7552126, 20090049537, 20080229418, 20080040789, 20070283429, 20070271598, 20070180101. Limited Warranty Disclaimer of Liabilities. REGARDLESS OF ANY REMEDY SET FORTH FAILS OF ITS ESSENTIAL PURPOSE OR OTHERWISE, IN NO EVENT WILL A10 NET- WORKS OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE, PROFIT, OR LOST OR DAMAGED DATA, BUSINESS INTERRUPTION, LOSS OF CAPI- TAL, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNI- TIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY OR WHETHER ARISING OUT OF THE USE OF OR INABILITY TO USE PRODUCT OR OTHERWISE AND EVEN IF A10 NETWORKS OR ITS SUPPLIERS OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAM- AGES. In no event shall A10 Networks or its suppliers' or licensors' liability to Customer, whether in contract, (including negligence), breach of warranty, or otherwise, exceed the price paid by Customer for the Software that gave rise to the claim or if the Soft- ware is part of another Product, the price paid for such other Product. Customer agrees that the limitations of liability and disclaimers set forth herein will apply regardless of whetherCustomer has accepted the Software or any other prod- uct or service delivered by A10 Networks. Customer acknowledges and agrees that A10 Networks has set its prices and entered into this Agreement in reliance upon the disclaimers of warranty and the limitations of liability set forth herein, that the same reflect an allocation of risk between the parties (including the risk that a contract remedy may fail of its essential purpose and cause consequential loss), and that the same form an essential basis of the bargain between the parties. The Warranty and the End User License shall be governed by and construed in accordance with the laws of the State of California, without reference to or applica- tion of choice of law rules or principles. If any portion hereof is found to be void or unenforceable, the remaining provisions of the Agreement shall remain in full force and effect. This Agreement constitutes the entire and sole agreement between the parties with respect to the license of the use of A10 Networks Products unless other- wise supersedes by a written signed agreement. 6 AX Series Advanced Traffic Manager - Installation Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design AX Series Advanced Traffic Manager - Installation 7 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design This guide describes how to physically install the AX 1030 / AX 3030 and configure its MGMT (management) interface for network access to the Command-Line Interface (CLI). FIGURE 1 AX 1030 - front panel FIGURE 2 AX 1030 - rear panel FIGURE 3 AX 3030 - front panel FIGURE 4 AX 3030 - rear panel 8 AX Series Advanced Traffic Manager - Installation Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design Note: This guide applies only to models AX 1030 and AX 3030. Inspection Inspect the box carefully before opening it. If the box is damaged, contact the shipper for instructions on filing a claim. Opening a damaged box before inspection by the shipper will void any potential shipping claims. Caution: Do not attempt to install or operate damaged equipment. As with any electrical equipment, personal injury or damage to other equipment can result from commissioning damaged electrical equipment. Regulations Follow all applicable regulations for installation of electrical equipment. Unpacking Carefully unpack your AX device and included items from the box. Check the Contents Confirm that the following items are included with the AX device: Cables: one AC power, two Cat-5E Ethernet, one Serial to RJ -45 console Hardware: rack-mount kit (2 front brackets and bracket screws); tabletop- mount kit (4 rubber feet) Product documentation, CD (User Manuals, Release Notes, and so on) Other Requirements Other equipment needed for installation: Notebook or workstation PC (Windows, Linux, or Mac) Must have compatible Ethernet connectivity Web browser (IE 6.0-8.0 for Windows, Firefox 2.x-3.x for Windows or Linux, Safari 3.0 for Mac) Terminal Emulation Software (PuTTy, HyperTerminal, or similar) Google Chrome Version >= 19.0.1084.56 m If license must be installed, WinSCP and a SCP server will be required. AX Series Advanced Traffic Manager - Installation 9 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design Installation You can install the AX 1030 or AX 3030 on a tabletop or in a 19 equip- ment rack. Front-mount and center-mount installation are supported. Tabletop 1. Carefully turn the chassis upside down and place it on a smooth, flat surface. 2. Attach the four rubber feet to the bottom of the chassis. 3. Carefully turn the chassis over and place it on the tabletop. 4. Go to Interface Connections on page12. Rack MountingFront Mount Note: Rack screws are not included in the bracket kit. 1. Align a bracket over the 6 black 4-mm flat-head screws that will be used to attach the bracket to the chassis. Make sure to use the correct bracket. Each bracket fits on only one of the chassis sides. (See Figure5 on page10.) 2. Remove the screws. 3. Align the bracket over the screwholes and re-insert the screws. Make sure they are snug. 4. Repeat step1 through step3 to attach the other bracket. 10 AX Series Advanced Traffic Manager - Installation Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design FIGURE 5. Attaching the brackets to the device front mount 5. Attach the AX device to the front of the rack as shown in Figure6. Make sure to fasten the brackets. FIGURE 6. Attaching the device to the front of the rack AX Series Advanced Traffic Manager - Installation 11 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design Caution: Disconnect AC power supply cord(s) before servicing. Tighten the rack screws to secure the equipment to the rack after servicing. 6. Check all screws to verify that they are snug. 7. Go to Interface Connections on page12. Rack MountingCenter Mount Note: Rack screws are not included in the bracket kit. 1. Align a bracket over the 6 black 4-mm flat-head screws that will be used to attach the bracket to the chassis. Make sure to use the correct bracket. Each bracket fits on only one of the chassis sides. (See Figure7.) 2. Remove the screws. 3. Align the bracket over the screwholes and re-insert the screws. Make sure they are snug. 4. Repeat step1 through step3 to attach the other bracket. FIGURE 7. Attaching the brackets to the device center mount 12 AX Series Advanced Traffic Manager - Installation Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design 5. Attach the AX device to the center post in the rack as shown in Figure8. Make sure to fasten the brackets. FIGURE 8. Attaching the device to the center post of the rack Caution: Disconnect AC power supply cord(s) before servicing. Tighten the rack screws to secure the equipment to the rack after servicing. 6. Check all screws to verify that they are snug. 7. Go to Interface Connections on page12. Interface Connections The AX 1030 / 3030 provides the following interfaces: Ethernet data interfaces: 6 1-Gig Copper 2 1-Gig Fiber 2 10-Gig Fiber (AX 3030 only) Management interfaces: 1 serial console interface (Console) 1Ethernet interface (Mgmt) See Port Assignment Diagram AX Series Advanced Traffic Manager - Installation 13 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design 1. Connect the serial cable to the serial console interface. 2. Connect Ethernet cables to the data interfaces you plan to use. 3. Optionally, connect an Ethernet cable to the Mgmt interface. FIGURE 9 Front view (Ethernet and Console connectors, LEDs) Front Panel Status LEDs Power-on The AX 1030 / 3030 automatically boots when the power plug is connected to an electrical outlet. If the unit does not boot automatically, it can be man- ually booted by quickly flipping the power switch. Note: Power OFF To perform a graceful shutdown, use the shutdown com- mand in the CLI. You will be prompted to save your configuration infor- TABLE 1 Front panel LED status indications LED Color Status Description Power Green On Power is switched On Off No power connected HDD Amber On Hard disk under access Off No Data access Status Green On When system under access Off No power access Ethernet Ports (Cat-5) L/A Green Off LNK - Link down On LNK - Link up Flash ACT - Activity SP Off Off 10M Green On 100M Amber On 1G Ethernet Ports (Fiber) L/A Green Off LNK - Link down On LNK - Link up ACT Green Off ACT - No activity Flash ACT - Activity 14 AX Series Advanced Traffic Manager - Installation Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design mation before the device powers down. Force Power OFF If the system stops working and requires a forced shutdown, press and hold the power switch four seconds. Keep in mind that this forced shutdown will cause a loss of configuration information that has not be manually saved. Initial Configuration The AX device can be initially configured using the CLI, accessed through the console connection. To display a list of commands for a level of the CLI, enter a question mark ( ? ) and press Enter. You can display the list separately for each level. For syntax help, enter a command or keyword followed by a space, then enter ? then press Enter. This works for commands with sub-commands also. Note: If you are planning to configure the new AX device by loading the config- uration from another AX device: 1. On the configured AX device, use the copy CLI command to save the startup-config to a remote server. 2. On the new AX device, copy the configured AX devices startup-config from the remote server onto the new AX device. 3. Reboot the new AX device. 4. Modify parameters as needed (such as IP addresses). Connection via Console (Serial Port) 1. Using the included serial cable, connect the AX device to a computer with terminal emulation software. 2. Power on the computer and the AX. Press the ON direction of the lower rocker switch. 3. Set the terminal emulation software for 9600 baud and 8-N-1 (8 bits - no parity - 1 stop bit). Once you are connected, the login prompt will display on the terminal. See shutdown command diagram AX Series Advanced Traffic Manager - Installation 15 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design Login via CLI 1. Log into the AX device with the default username admin and the default password a10. l ogi n as: admin Wel come t o AX Usi ng keyboar d- i nt er act i ve aut hent i cat i on. Passwor d: *** [ t ype ? f or hel p] 2. Enable the Privileged EXEC level by typing enable and pressing the Enter key. There is no default password to enter Privileged EXEC mode on new systems. AX>en Passwor d: (just press Enter on a new system) AX# 3. Enable the configuration mode by typing config and pressing Enter. AX#config AX( conf i g) # 4. It is strongly suggested that a Privileged EXEC enable password be set up as follows: AX( conf i g) #enable-password newpassword AX( conf i g) # How to Configure the MGMT Interface Note: It is recommended to keep the management interface and the data inter- faces in separate networks. Otherwise, some operations such as pinging may have unexpected results. 1. In the factory default configuration, the management interface has IP address 172.31.31.31/24. 2. You can use either a console connection or use another PC with an IP address in the same subnet (for example, 172.31.31.1/24), and connect the PC to the MGMT interface. 3. Configure the management interface IP address and default gateway. - Note: The MGMT interface is an out-of-band interface; therefore, it should not be on the same subnet as any of the data interfaces. - In the example below, the IP address for the MGMT interface is 192.168.2.228. None of the data interfaces should have an IP address of 192.168.2.x. 16 AX Series Advanced Traffic Manager - Installation Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design AX( conf i g) #interface management AX( conf i g- i f : mgmt ) #ip address 192.168.2.228 /24 AX( conf i g- i f : mgmt ) #ip default-gateway 192.168.2.1 4. Verify the interface IP address change: AX( conf i g- i f : mgmt ) #show interface management Gi gabi t Et her net 0 i s up, l i ne pr ot ocol i s up. Har dwar e i s Gi gabi t Et her net , Addr ess i s xxxx. yyyy. zzzz I nt er net addr ess i s 192. 168. 2. 228, Subnet mask i s 255. 255. 255. 0 . . . 5. Optionally, configure the AX device to use the management interface as the source interface for automated management traffic generated by the AX device: AX( conf i g- i f : mgmt ) #ip control-apps-use-mgmt-port (For more information, see the Enabling Use of the Management Interface as the Source for Automated Management Traffic" chapter in the AX Series Configuration Guide.) AX( conf i g- i f : mgmt ) #exit AX( conf i g) # Change the Admin Password A10 Networks recommends that you change the admin password immedi- ately for security. AX( conf i g) #admin admin password newpassword AX( conf i g) # The AX device is now network accessible for configuration under the new IP address and admin password. Note: By default, Telnet access is disabled on all interfaces, including the man- agement interface. SSH, HTTP, HTTPS, and SNMP access are enabled by default on the management interface only, and disabled by default on all data interfaces. Save the Configuration Changes write memory Configuration changes made so far must be saved to the system memory to take effect when the system reboots. Otherwise, a power interruption (for example) could cause the system to be unavailable from the Web interface, in which case the console configuration would need to be repeated. Saving the configuration changes prevents this inconvenience. To write the current configuration to system memory: AX Series Advanced Traffic Manager - Installation 17 Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design AX( conf i g) #write mem Bui l di ng conf i gur at i on. . . [ OK] For More Information For feature information, see the following guides: AX Series System Configuration and Administration Guide AX Series Application Delivery and Server Load Balancing Guide AX Series GUI Reference AX Series CLI Reference AX Series aFleX Reference AX Series MIB Reference AX Series aXAPI Reference 18 AX Series Advanced Traffic Manager - Installation Document No.: D-030-01-00-0031 - 11/2/2011 AX 1030 / AX 3030 Installation Guide Performance by Design Customer Support A10 Networks, Inc. 2309 Bering Dr. San J ose, CA 95131-1125 USA www.a10networks.com Tel: +1-408-325-8668 (main) Tel: +1-888-822-7210 (support - toll-free in USA) Tel: +1-408-325-8676 (support - direct from anywhere) Fax: +1-408-325-8666 Email: support@a10networks.com Do you have feedback or comments about this document? Email: docs@a10networks.com This document is for informational purposes only. A10 Networks MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limit- ing the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of A10 Networks Corporation. A10 Networks may have patents, patent applications, trademarks, copyrights, or other intel- lectual property rights covering subject matter in this document. Except as expressly pro- vided in any written license agreement from A10 Networks, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. 2011 A10 Networks Corporation. All rights reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.