www.CountyInnovation.

US
The County Innovation Network

COIN is a Public Private partnership between
NACo, the National Association of Counties, and
Solutionize, pioneers in business engagement networks

www.CountyInnovation.US

INTRODUCTION FOR
LOCAL GOVERNMENT,
AFFILIATES AND NGO TEAMS

www.CountyInnovation.US
COIN was designed for and
with local government
The County Innovation Network (COIN) is local governments network for connecting, searching and sharing.
COIN is a free, private and managed resource for Officials and staff of local government, affiliates and NGOs.
Anyone in local government can join, regardless of affiliations or association memberships.
COIN organizes context and relevance for local government information and communications, so its the place to go to:

Connect Connect to members, join groups or conversations. And start
conversations to leverage people and knowledge nationally
Search Find information, experts, helping hands, and suppliers
Share Documents and videos

COIN is brought to you by the Public Private partnership between NACo and Solutionize

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www.CountyInnovation.US
The Private : Public partnership
at work
NACo
NACos local government leadership position creates
the platform for promotion of COIN for day-to-day
work of government teams
NACos communication channels and events enables
ongoing education
NACos practice areas provide a structure for the
network, and a distribution mechanism for high-
value knowledge (e.g., NACo Research)

Solutionize Communities as a Service
A proven, customized technology platform
Best practices for membership management and
engagement.
Operational management to government privacy and
security rules
Engagement with vendors
Joint
Strategy
Governance
Policies, including
Connections to NACo affiliates and business
partners
New engagement methods for vendors





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www.CountyInnovation.US
COIN connects
high-value audiences nationally
COIN is an organized
group of high-level
officials and decision
makers, including:

County government
commissioners and
elected officials
CIOs,
CSOs
Department heads
Affiliates e.g., State
Associations, NGOs
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www.CountyInnovation.US
All the things you can do in COIN
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Action To from - with COIN feature
Tell COIN what information you want delivered As it comes available from the COIN members Update Preferences in My Account
Broadcast your thoughts on anything, - to start a
conversation
To the whole COIN membership Top of Mind
Start or join a conversation about specific topics In COIN conversations Hot Topics
Ask questions of people that volunteered to help
you, by Topic or by their area of expertize
Government or vendor members Helping Hands
Find documents: Articles, Best Practices, videos,
RFIs, White papers, Research, G2G Agreements
From members Information Exchange
Join public groups or request to join private groups With other government members Groups
Find and connect with members From across the government membership Connect with Members
Offer to help others Any government member Helping Hands
Share documents With government members Information Exchange
Start groups , for friends, colleagues - or anyone With friends you invite into private groups, or for
anyone ito join public groups
Groups
Promote your group across COIN To government members Top of Mind
Find suppliers to government Supplier Zone
For IT: Find applications used across COIN members
- for sharing
From Government IT departments Application Store
Do other things in COIN that arent available yet Across COIN Please talk to us ! support@CountyInnovation.US

www.CountyInnovation.US
The strategy
Create COIN groups
around each hub of
innovation

Share ideas, resources
and ongoing dialog

Independent of location
or organizational
boundaries
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www.CountyInnovation.US
COIN:
The outcome
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COIN lets local government leaders,
officials and staff :
Share the wisdom of the crowd to
accelerate innovation and work
more efficiently
Reduce risk in decision making
Accelerate personal development
For local government decision making





For the teams at work

www.CountyInnovation.US
Things you can do better in COIN:
Sharing Information
Documents and videos can be tagged,
titled and uploaded into COIN hot
topic categories by government
members and suppliers*.
They can be searched, filtered and
downloaded but only by local
government members.
Government members opt in to
receive daily notifications about new
Information uploaded
* Note: Suppliers information/content will not be
product pitches or sales offers. It will be of
educational or general value, about the genre of
their product / solutions, and any relevant
innovations, customer stories, case studies etc.



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www.CountyInnovation.US
Things you can do better in COIN:
Search and Connect
Of Googles 34 million results for Military Community expert your NACo expert, Dr. Mary Bell, was not there!
In COIN, Mary was #1 in search, and available to you as a Helping Hand, just 1-click way. And at no cost !

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www.CountyInnovation.US
Appendix
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www.CountyInnovation.US
COIN is organized by Hot Topic and Groups
that anyone in government can set up
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www.CountyInnovation.US
COIN is your own personal network tool
To help you and your teams daily work. Services include:
Create or join COIN groups: internally in your organization; externally, around common interests; or both
Simply search for COIN members, with 1 click
Send and receive private messages to individual members or across groups and topics
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www.CountyInnovation.US
COIN sends you the information and
connections you want, 24x7

From the preferences
you check in your COIN
registration, the
information and expert
connections you want
get notified to you, as
they become available
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www.CountyInnovation.US
COIN lets anyone initiate a
conversation thats top of mind
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Any COIN member local
government member, Affiliate,
or Supplier can initiate a
conversation

Posting to the whole
community about any subject
that is Top of Mind !

www.CountyInnovation.US
COIN Helping Hands
Helping Hands - experts or
thought leaders - volunteer to
address questions in relevant
hot topic categories, and
include their areas of expertise
to help your selection.

Government members can
submit questions to experts in
categories or specific expertise.

Questions can be directed to :
- Individuals
or
- All relevant experts

Government members opt in
to receive daily notifications
about new Helping Hands
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www.CountyInnovation.US
COIN Groups
Groups can be organized by any
government, affiliate or NACo team
members

Groups can be for discussion only or
organizing group logistics, targeted
information exchange and more

Groups can be Open or By Invitation
only

Group subjects range from very
specific (e.g., Tennessee IT Directors)
to very broad (e.g., Oceanic and
Atmospheric research)

Group conversations can be linked
to the Information Exchange, for the
easy exchange of information
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www.CountyInnovation.US
The genesis: and why local
government is embracing COIN
COIN is the culmination of the farsighted vision and leadership provided by many local government and NACO technology and innovation leaders, including:

Dr. Norman Jacknis, formerly CIO of Westchester County, and Director of Ciscos Public Affairs division

Commissioner Randy Johnson from Hennepin County, Minnesota articulated when he was NACo President over a decade ago how technology would transform
county governments and the role of county elected officials. He continues to serve as NACos technology evangelist, focused on fostering collaboration among
counties.

The Honorable Helen Purcell, Recorder from Maricopa County, Arizona serves as NACos Information Technology Committee Chair. Helen has used NACos
Technology-Innovation Summits to educate county elected officials on how technology can reduce costs and improve constituent services, with a particular
emphasis on how counties have applied innovative solutions.

The forthcoming Technology-Innovation Summit on March 1, 2014 in Washington, DC will focus entirely on county-to-county knowledge exchange, and in
particular, how counties are applying innovative solutions to solve problems and deliver services to other counties and municipalities. Helen knows county staff
has tremendous knowledge in every service that counties provide its residents, and that NACo connects these subject matter experts nationally to share
experiences and best practices.

The Honorable Webster Guillory, Assessor from Orange County, California centers on having counties blessed with technology resources and capabilities help
other counties. Webster founded NACos Essential County Technology Subcommittee, which focuses on identifying county hubs of innovation to serve as role
models to advise/assist other counties. Webster envisions subject matter experts from these county hubs of innovation to serve as Helping Hands to other
counties in COIN.

Mr. Phil Bertolini, Deputy County Executive and Chief Information Officer for Oakland County, Michigan leads by example by collaborating and providing shared
services to other cities and counties. Phil and his staff created the NACo Application Store, naco.g2gcloud.com, which enables counties to share their knowledge
and to streamline efforts. COIN provides a link to the NACo Application Store.

and many more
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Below is an extract of the launch announcement of COIN by NACo, 2/10/14.
For the full announcement go to: http://www.naco.org/programs/csd/Documents/COIN-2-10-2014.pdf

www.CountyInnovation.US
The launch event
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www.CountyInnovation.US
COIN in the press
These types of articles are
cropping up regularly and
driving traffic
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http://www.govtech.com/internet/New-Website-Targets-Inter-County-Collaboration-and-Sharing.html

www.CountyInnovation.US
The other side of the COIN:

A better way to engage with suppliers to local government

Group-based or
topic-based PRIVATE
conversations
Information
Exchange
Educational information
and materials



Top of Mind posts
to start conversations




Helping Hands / Experts
to address community
questions, by Hot Topic
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Suppliers to
local government
Helping Hands /
Experts
Optional
Led by experts and
thought-leadership
communications and
materials















While non-intrusive

www.CountyInnovation.US
COINs unique opportunity
This very recent article says local
government is uniquely positioned to
benefit from innovation - such as joining
groups, and buying custom solutions

Solutionize delivers all of
these capabilities, in one
seamless process!
http://www.govtech.com/budget-finance/Bringing-Innovation-to-Procurement.html

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www.CountyInnovation.US
Next steps
For further information, please contact
Bert Jarreau, Chief Innovation Officer, NACo (BJarreau@NACo.org)
Peter Watts CEO, Solutionize (Peter.Watts@Solutionize.com)


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