Research Paper Outline

reyner i

sarah reyner
Angela McGowan
CMS 320
November 5, y
Persuasive Presentation
Thesis:

States should enforce a mandatory gratuity

I.

Introduction
A. Attention Getter: Tell story of me not getting a tip
B. Why it is relevant: Most of us have been either a server or have
worked in the food industry.
1. Explain that I would have used that extra cash for a movie
ticket but if it was a fellow employee the money would have
paid for their dinner that night.
2. provide statistics to how many people are employed in food
services in the united states full time.
C. Credibility: provide personal knowledge and experience
D. Thesis: We need to work to invoke a mandatory gratuity
E. Preview of Points:

II. Need

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reyner ii

A. Tips are main source of income

1. At most restaurants servers earn the minimum wage which is
a mere $2.15.
2. In her interview Stephanie explained that for almost forty
hours she actually owes money when receiving her paycheck.
It has a large print void stamped on it because the taxes I
owed exceeded my wages.
B. Tip out money
1. Many servers owe a percentage of their sales to pay the host
staff, bussing crew, and bartenders.
2. This percentage comes from the overall sales of the night, but
the actual money is taken from the servers tip pocket
3. This the main reason why not leaving a tip is so bad
a) Servers not only work for free, but they end up owing
money after serving them; essentially they are paying to
wait on a table.
C. Effects the service provided to the rest of the customers
III. Mandatory Gratuity
A. Strategy

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reyner iii

1. Predicting Success
a) Describe own policy for parties 8 and above and how
mandatory gratuity correlates with not choosing to
incorporate it in the check
b) Opinion of Manager
c) Opinion of Server
d) Provided Study
e) Counter arguments
(1) Will take away from motivation to provide good
service: When I was able to use the mandatory
gratuity it encouraged me to work even harder. Even
though I had a promised reward, I worked to obtain
additional tips on top of it.
(2) Most other jobs work for a promised hourly wage
2. Stipulations
a) Servers still need incentives to work. By providing four
tipping options including ten, fifteen, twenty, and additional
on the receipt, customers still have the freedom to decide
and servers remain motivated.

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reyner iv
b) deserves a tip. I am sure we can all look back on a
memory of receiving terrible service. In this case, the
customer should notify the manager and therefor be
exempt from the tip.

IV. Visualization
A. Will prevent you from having to do math
1. With the given amount options already provided, you will not
have to pull up the calculator app on your smart phone
B. May end up paying less
1. For those gracious customers who are guilted into leaving a
dollar bill on the bar for a 3 dollar drink, by paying the required
amount you are actually saving money
C. This mandatory tip will alleviate a great deal of pressure on full
time employees.
1. Not as much competition for hours and certain shifts
2.
V. Action
A. Write to your state legislature

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reyner v

B. If planning on opening a business, enforce this program into your

check system