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Welcome to Symmetrix Performance Analyzer Fundamentals.

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Copyright 2011 EMC Corporation. All rights reserved. Published in the USA.
Revision Date: 05/03/2011
Revision Number: MR-1WP-SPAFUN.1.2.0

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This course provides participants with an overview of the Symmetrix Performance Analyzer
tool. SPA is an intuitive, browser-based user interface for the purpose of historical trending
and analysis of Symmetrix array performance data. This course will cover SPA functionality,
architecture, installation, and configuration.

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This module provides participants with an overview of the Symmetrix Performance Analyzer
tool.

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In this lesson we will discuss Symmetrix Performance Analyzer functionality and SPA
architecture and infrastructure requirements.

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Symmetrix Management Console and Symmetrix Performance Analyzer are intuitive, quick, and
simple. The combination of Symmetrix Management Console and Symmetrix Performance Analyzer
simplifies the task of provisioning storage in the virtual data center.
Symmetrix Performance Analyzer collects and stores historical performance data for you to analyze
and report on workload and resource usage trends for:
High-frequency data collection
Root cause analysis
Alerts and events
User-definable charts
Service level management
Capacity planning
Session Persistency - When changing to and from Diagnostics and/or Real-time modes to any
other mode selected charts were not retained upon return. Selected charts persist across
modes.
Symmetrix Performance Analyzer is launched from Symmetrix Management Console and provides a
detailed view of performance metrics.
The key capabilities of Symmetrix Performance Analyzer are:
Dashboard view configurable for user-defined views.
Heat map provides real-time heat map of entire array.
Real-time monitoring allows a storage administrator to monitor
Advanced diagnostics allows users to set alerts and thresholds and drill down to identify the
root cause of performance issues.
Advanced alerting allows you to establish alerts for informational, warning, and critical.
Trend and forecast provides detailed performance tracking to trend and forecast future
storage growth.
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This slide provides a summary of the Symmetrix Management Console and Symmetrix
Performance Analyzer packaging. This release combines Symmetrix Management Console
and Symmetrix Performance Analyzer into one installation package.
The Symmetrix Management Package Enhanced includes:
Symmetrix Manager
Symmetrix Management Console
Symmetrix Performance Analyzer
Ionix ControlCenter Performance Manager
Ionix ControlCenter StorageScope
Ionix ControlCenter SAN Manager

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Solutions Enabler must be installed before installing Symmetrix Management Console with
Symmetrix Performance Analyzer. It can collect performance data on the Symmetrix arrays
that are directly connected to the host through the Solutions Enabler storstpd daemon.
SPA uses relational database architecture, a relational MySQL database, which support multiuser support. The users login using a web client Internet explorer or Firefox.
SPA collects and stores the data in its database which automatically gets installed when SPA
is installed. For Solaris UNIX and LINUX operation systems the MySQL command is used to
start/stop the SPA database.

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In this lesson we will discuss SPA documentation, SPA installation requirements, and describe
the SPA tool installation process.

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SPA documentation can be found in Powerlink. It includes:

Symmetrix Performance Analyzer online help


SPA Installation Guide
SMC and SPA release notes

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You must install SMC with the SPA installation. When you open SPA, you have the same
access controls and privileges as you have in SMC. For example, if you have access to 3 out of
5 Symmetrix arrays in the domain, you will continue to have access to those same 3 out of 5
Symmetrix arrays.
You must have a SPA license to access all the views. For more information about eLicensing,
refer to the EMC Symmetrix Management Console and Symmetrix Performance Analyzer
Installation Guide.
Procedure
Symmetrix Management Console V7.1 or later must be installed to use the SPA Link and
Launch from SMC.
Note: The secure port must not be disabled during the SMC installation to use the SPA Link
and Launch from SMC. Solutions Enabler V7.1 or later must be installed, and the storstpd
daemon must be running (for SPA data collection). The event daemon must be running for
Real Time collection.
Note: When upgrading to Solutions Enabler 7.1, the SPA service must be stopped before the
upgrade, and then started after the upgrade is complete.
Solaris/Linux installations: When performing a new SPA installation on Solaris or Linux, the
MySQL user and MySQL group must be present before beginning the SPA installation.
An example of the instructions:
groupadd mysql
useradd -g mysql mysql

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10

SMC/SPA is distributed with the SMC/SPA installation DVD, which includes kits for all
supported platforms. To install, either of the following browsers should be used with cookies
and JavaScript enabled:

Internet Explorer 6.0 through 8.0


Firefox 3.5
Browsers should have Flash Player 10.1 plug-in installed. If your browser has an outdated
version of Flash Player, you will be prompted to download the latest version when you start
the web console.
The system requirements are:

Disk space 1024 Mb


Memory 768 Mb

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11

The installation packages are in Powerlink. Depending on the operating system, a specific
installer will be used:
For Windows 32-bit: SMAS_V7.3.x.x_WINDOWS_X86_32.exe
For Windows 64-bit: SMAS_V7.3.x.x_WINDOWS_X86_64.exe
For SunOS: SMAS_V7.3.x.x_SUNOS_SPARC_32.bin
For Linux: SMAS_V7.3.x.x_LINUX_X86_32

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12

The install package is included with SMC. When we open the SMC installer, a dialogue
window appears where SMC and SPA can be installed. You can first install SMC and then
install SPA at a later date; or you can install both SMC and SPA at the same time, as illustrated
here.
After the Next button is pressed, the SPA Ports window appears displaying the default
ports for SPA. By default, SPA uses the secure port. However, you can enable HTTP for
launching the console. The default ports are shown and can be modified as needed.

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13

The SPA licenses are added from the SMC console. To add a license, select Symmetrix Serial
Number to manage licenses. There are tree tabs to manage licenses. Select the SPA tab.

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14

To install the licenses using Symmetrix Management Console, open the Administration menu
and select the Manage Licenses option; then select the SPA tab. In the license file prompt,
enter the location of the Symmetrix license key and press the Apply or Preview button as
illustrated here. The new license will appear with the issued date.
Note: JavaScript must be enabled on your client browser.

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SPA can be launched from SMC. Launch Symmetrix Management Console. In the tree view,
right click on a Symmetrix array. Select Performance Analyzer. Then select either Trend or
Snapshot view. Symmetrix Performance Analyzer is launched as illustrated here.

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To launch directly to Symmetrix Performance Analyzer, open a browser and enter server IP
address or Host name: port number 7070 and /spa.
The Symmetrix Performance Analyzer console login will appear as illustrated here. You can
use either port 7070 with http or port 8443 with https. These are the default ports. Ports can
be changed during install.

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17

In this demo, you will view the installation of Symmetrix Performance Analyzer and the
addition of Symmetrix elicenses.
Play this demonstration now. When you are finished viewing the demonstration, return to
this presentation and continue with the next lesson.

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In this lesson, you will learn about navigation in the SPA tool, registering arrays for data
collection and setting data collection policies. Also, setting performance thresholds, hot to
configure alerts, scheduling a data trace, and managing database backups and restores.

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The Symmetrix Performance Analyzer console displays five icons at the top level: Print,
Refresh, Export, Exit, and Help.
There are three menu tabs that select File operations, Administration tasks, and Help.
View selections include: Dashboard, Snapshot, Trend, Diagnostic, and Real Time.
SPA opens to the Dashboard view. The Dashboard view is divided into 2 sections. The left
section provides a tree view of available dashboards that you can select. SPA provides a predesigned dashboard (Symmetrix Heat Map) and the option to create your own dashboard
view.

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20

From the Symmetrix Performance Console, we can launch the Help facility by pressing the
? icon. The Help menu is an intuitive array of information and demos. There are three
categories: Contents, Search, and Glossary. Glossary contains some utilized metrics
descriptions.

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21

In the SPA demonstration area, you can launch several useful demonstrations to help with
difficult administration and functional tasks. In this illustration, you can see the Snapshot
data points demonstration.

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Policies
Policies are the data saving requirements you set for SPA. SPA includes default values for
each of the policies available.
To set global policies:
Select Administration, Policy. Select a Policy and set a corresponding Value. Perform this
action for each policy you are setting.
Base Interval is the frequency of polling in the Snapshot and Trend views. The default 15
minutes is recommended.

Collection recovery is the amount of data that the storstpd daemon will save if the SPA
server.
Diagnostic interval is the frequency of polling in the Diagnostic view. A default of 5 minutes is
recommended.
Hourly retention is the length of time in months to save the data in the database.

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23

Symmetrix Performance Analyzer Key Performance Indicators include a wide range of array
resources and workloads. The tables illustrated here show the different indicators available
for each Symmetrix component.
Users can take a high-level view of one or multiple arrays, drill down into physical
components, monitor replication via SRDF groups, and gain a better understanding of
application performance by tracking device groups. Overall, this wide range of key
performance indicators provides a comprehensive, yet intuitive, way to monitor the
Symmetrix array performance.

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Data Collection Registration


After installing SPA and its eLicenses, the Symmetrix ID will appear on the Data Collection
Registration; the user will then select the types of collection desired in this window. If no
registrations are selected, no Symmetrix systems will be monitored.
Metrics
All the SPA metrics are continuously collected and calculated. However, the user may want to
select some important metrics. To enhance your overall experience in SPA, we can customize
the list of metrics that display in the Explore tab and Query views.
To filter the SPA metrics in displays:
Select Metrics Management from the Administration menu to open the Metrics
Management dialog box.
Select the Category to display the available metrics for that category.
Select the KPI box for each metric that you want to display by default. Selecting KPI
automatically adds the metric to the All list.
Select the All box for any metric that you do not want to see by default, but may want to see
if needed.

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25

Thresholds and alerts can be established using Symmetrix Performance Analyzer. The
combination of alerts and thresholds as well as the diagnostic drill-down capability allows a
storage administrator to quickly identify the root cause of performance issues.
To set Thresholds:
Select Administration, Thresholds and Alerts to open the "Threshold and Alert Configuration
dialog box.
Select a Category, Symmetrix ID, Component, and Metric. The name in third field
Component in the dialog box changes based on your selections in the first two fields.
Alerts are set only on the component level. When Array is selected as the Category, the
Component field is dimmed and the Symmetrix ID displays. This dialogue window shows the
drill-down selections.
Select Enabled for the First Alert and set the Severity of the alert. Possible severity options
are Information, Warning, and Critical. Enter a number in the Value field, or use the default
value.
Set the number of Occurrences in the data Samples to initiate an alert. For example, if the
threshold is breached 3 times out of 5 samples, initiate an alert.

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Alerts are user defined conditions based on threshold crossings; these will trigger
Information, Warning, and Critical events. The Administration Alert management option
allows adding, removing and modifying alerts.
To configure thresholds and alerts in SPA:
Select Administration, Thresholds and Alerts to open the Thresholds and Alerts configuration
dialog box.
Select a Symmetrix ID and Category, the Category such as Cache partition, and Metric. The
name in third field category in the dialog box changes based on your selections in the first
two fields. Alerts are set only on the component level. When Array is selected as the
Category, the Component field is dimmed and the Symmetrix ID displays. Select Enabled for
the First Alert and set the Severity of the alert. Possible severity options are Information,
Warning, and Critical.
Enter a number in the Value field, or use the default value. Set the number of Occurrences in
the data Samples to initiate an alert. For example, if the threshold is breached 3 times out of
5 samples, initiate an alert.

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27

The Real Time Trace Management selection allows changing the Real Time Trace parameters
in the Real Time submenu. A trace can be configured in advance, or collected by pressing the
Capture button in Real Time view.
To change the setting: Select Administration, Real Time Trace Management to open the Real
Time management dialog box. Press the New button to open the Real Time configuration
dialog box. Select the Symmetrix ID, Date, Start Time, # of Hours, Retention, and provide a
Description for the trace.
SPA can save up to four hours of data (in 4 one hour files). The user can initiate or schedule a
trace from the Real Time view.

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Query
The purpose of Queries is to define and choose different metrics at each object level for
certain time frames in order to export. This function allows for exporting XML and Excel CSV
formats. The user can save query selections for generating a similar export later, or schedule
the query to run on a regular basis.
The SPA database can now be queried in two modes: Ad-hoc and scheduled. Scheduled
reports can be set to repeat on a regular basis. Output format can be CSV or XML.
The SPA Query management feature allows you to perform the following actions:
Define a query of the SPA database
Execute a query
Schedule a query
Copy a query
Modify a query
Delete a query
When you define a query, you can pick and choose different metrics at each object level for
certain time frames. The export function allows for XML and Excel formats (CSV). You can
save query selections for generating a similar export later, or schedule the query to run on a
regular basis.
To create a query, from the Administration tasks, select Query Management, then, press the
New button. The Define Query dialogue window appears. Press the New button, the
Category Instances Metrics; Here the Symmetrix ID can be selected from the available list
and the metrics that the query will be reported.
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From the Administration options, you can run any saved query. To run or execute a Query
report, follow these steps:
1- Select a report.
2- Press the Execute button.
3- Save the report to local disk.
4- Open saved file as shown here.

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30

A dashboard is a collection of charts that you define, or that SPA provides. A user-defined
dashboard must have a unique name, up to 32 characters. In addition a user-defined
dashboard can be contained in a named folder, or to the default Dashboards folder. Folders
can be used to separate arrays, applications, or any other object. The folder name displays in
the Dashboards tree.
When you create a new dashboard, you can set the dashboard to automatically display by
default each time you open SPA. Only one dashboard can be set as the default per user.

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There are 3 options for SPA database management Backup, Restore and Optimize.
To backup the SPA database:
Select Administration, Database Management, Backup to open the Database backup dialog
box, enter the Backup File Name; then, Click OK as illustrated.
Backup files are placed in the EMC\SPA\data\backup folder.
To restore the SPA database:
Select Administration, Database Management, Restore to open the Database restore dialog
box, select a file name from the Available Database Backup Files list.

Backup files are placed in the EMC\SPA\data\backup folder.


Optimize
As the SPA database grows, there are many empty spaces that can be reorganized. Use the
SPA Optimize feature every few weeks, during a slow time, to streamline your database and
improve its performance.

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32

In this demo, you will become familiar with the different SPA Administration functions:

Registering the arrays for data collection


Set data collection policies
set performance thresholds
Configure Alerts
Schedule a data trace
Manage database backups and restores

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33

In this lesson, you will learn how to use the different SPA views, and to collect and display
the metrics for the arrays included in the environment.

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Selecting a type of view is very simple, it depends on the information the user is looking for:

Dashboard view is configurable to establish user-defined views; it is readily available


when a user logs in.

Heat map which is part of the Dashboard has capability provides real-time heat map
of entire array.

Snapshot view The Snapshot view is used to evaluate performance over time
Advanced diagnostics capability allows users to set alerts and thresholds, and drill
down to identify the root cause of performance issues.

Advanced alerting allows you to establish alerts for informational, warning, and
critical.

Trend and forecast provides detailed performance tracking to trend and forecast
future storage growth.

Real-time monitoring allows a storage administrator to monitor and capture traces in


real time.

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35

Icon - Description
1. Real Time views, Line/bar/area chart toggle. Click to change to line, bar, and area chart
types.
2. Diagnostic View, All is well with the threshold that was set, Warning and Alert
notifications
3. Trend projection view graph
4. Edit current chart, Dashboard view
5. Add selected metrics from chart view

6. Notifications of information Alert.


7. Close selected metrics to chart view

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Dashboard view
A dashboard is a collection of charts that you define, or that SPA provides. A user-defined dashboard
must have a unique name, up to 32 characters. In addition a user-defined dashboard can be
contained in a named folder, or to the default Dashboards folder. Folders can be used to separate
arrays, applications, or any other object. The folder name displays in the Dashboards tree.
In this illustration we combine a Host I/O graph and the heat map.
NOTE: there are no Dashboards by default, they must be created.
Heat Map
A SPA heat map provides a snapshot view of one Symmetrix array's health. The map shows, from the
top-down, a color-coded view of the following physical components:
The heat map capability provides a quick summary of array performance color-coded to identify
areas of performance issues.

Maps out physical state of the Symmetrix resources


Can be created as a User Defined Dashboard

The visible resources are:

Front-end directors and their ports


Cache memory
Back-end directors and their ports
Disk distribution

When any component is selected, each Director, port, partition and disk displays a chart that
illustrates the percent busy, or for cache, the percent of write pending used.
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37

To customize a Dashboard:

1. User first selects Charts from Real-time and/or Diagnostics views.


2. By pressing the copy icon the selected charts are saved in table for inclusion during
dashboard creation.
Note: Charts can be saved for inclusion into either new dashboards or into existing
dashboards.

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38

Now that we saved some metrics to add to the Dashboard we can apply them to a new
Dashboard:
3- Right click on Dashboards and select New Dashboard
4- Press the Paste charts button
5- Select charts to be included in Dashboard
Define as Default (optional)
Note: The selected charts can be included into existing dashboards via Manage Dashboards.

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39

To create a new Heat Map to the Dashboard:

1. Right click on Dashboards and select New Dashboard


2. Enter name of Heat Map and press the Add heat map button
3. Select Symmetrix ID to be included in Heat map.

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40

With SPA 2.2 there are new Dashboard metrics which show FAST tier activity. The individual
tiers are displayed to compare utilization as illustrated here.

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41

The Snapshot view displays a calculation of the collected data over time and shows the
relationship between the physical components and logical elements such as device groups,
pools in the system. The time ranges are 24 hours to year to date and custom. The color
codes provide percentage utilization for the components. Each metric can be open for more
detail by clicking on the desired component.
All Snapshot views can be opened by selecting the object in the navigation tree while in the
Snapshot view. For example, to view data for all device groups, select the Device Groups
folder. To view the data for one specific device group, select the device group name in the
navigation tree. The data for the selected object displays in the right side of the SPA window.

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42

In Virtual Provisioning environments, you can monitor the performance of thin pools as well
as the utilization of thin pools. The graphs provide a contrast of activity for the different
types of disk pools. The color coding makes the contrast between pools easier to be
assessed.

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43

In FAST environments, using Symmetrix Performance Analyzer, a storage administrator can


quickly track the performance of Storage Groups and storage tiers. The Symmetrix
Performance Analyzer capability will help storage administrators plan for capacity and
performance. The color coding of the pie graph contrasts the usage of the different types
of disks.

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44

These are some of the Key Performance Indicators that are available for SRDF/A groups:
SRDF/A WP Count that is the number of SRDF/A writes pending.
Percentage SRDF/A Maximum Cache Used.
Min Cycle Time that is the setting for the minimum number of seconds for a cycle.
DSE Used Tracks that is the active cycle spilled count plus the inactive cycle spilled count.
SRDF/A Session Indicator which indicates if group is SRDF/A.
SRDF/A Active Indicator which indicates if the RDF/A group is active.

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45

The Trend view allows the user to see an extended usage of the different Symmetrix
components, for example in the illustration provided the RDF IO and throughput, the chart
provides activity of several days. The other charts display the Write pending usage
percentage and Host IO activity.
All data in the view corresponds to the Time Range selected at the top of the view, which
allows you to toggle between the predetermined times; for example 24 hours, 1 week, or
Custom which opens the Custom Time range dialog box, on which you can specify a
custom time range.

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46

The Trend view is used to obtain predictive information and capacity planning. The Trend
view can best show the consumption of resources over time. The Trend view also supports
linear projection lines, which can be used with user-defined thresholds as the basis for
capacity planning. To create a projection graph, simply select a component metric and press
the Trend view icon.

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47

Use the Linear Projection icon in the top-right of a trend chart to expand it and add a linear
projection line. Using the data points in the time period, the software calculates a linear
projection line and displays it on the chart. The user can edit the number of future forecast
points displayed by using the controls in the upper-right of the display. This projection can
help predict when the performance of the object or folder will reach an unacceptable level.
A simple linear projection is just a planning tool, of course. Many data environments grow
rapidly when new applications are added, not linearly over time.

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48

The back-end directors metrics count the internal reads and writes, resulting from clone
copy and VLUN migration activity. The back-end directors also have activity metrics for thin
devices, thin pools, and thin tiers.
SPA supports views for Thin Tiers pools with an object tree for Snapshot View and Trend
View.

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49

The Trend view support SRDF Director metrics for future projection, some of the metrics are:
SRDF MBs per second shows the MBs per second sent and received over the SRDF link.
SRDF IOs per second shows the current IO/s sent and received over the SRDF link.

In the example we project linearly the IO/s per second into the future.

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50

The Diagnostic view analyzes high- and low-level metrics. It provides an intuitive root cause
analysis engine that provides access to all available metrics and includes composite
comparison charts of related metrics. It also has device-level views, and typically focuses on
a short time, like a couple of hours. The metrics are accompanied by an icon that reflects
their relationship the thresholds, when the user double clicks a Symmetrix ID; then the
component subcategories will be displayed, such as Front-end, back-end, etc.

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51

The Diagnostic view can perform root cause analysis at 5 minute data points. The format
selections: Maximum, Minimum, Average, present the metrics separated by a / as
illustrated here. Also, at the Explore view we can display each Symmetric component, by
using the graph icon, in this illustration the BE I/Os per second was selected.

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52

The Diagnostic view analyzes high- and low-level metrics. It provides an intuitive root cause
analysis engine that provides access to all available metrics and includes composite
comparison charts of related metrics. It also has device-level views, and typically focuses on
a short time, like a couple of hours.

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53

The back-end directors have new metrics that count the internal reads and writes, resulting
from clone copy and VLUN migration activity. The back-end directors also have activity
metrics for thin devices, thin pools, and thin tiers.

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54

Real Time view provides the same navigation style as Diagnostic view - tabbed tables. Click
the table row to select a Symmetrix array in the list, as shown in the top pane. Each
Symmetrix array has tabbed information for front-end directors, back-end directors, and RDF
directors.
The Capture button saves the present charts. The data is saved in a file which can be selected
from the Time Range drop-down list. To display the hour's worth of data, select the trace
from the Time Range drop-down list. The data can be narrowed down by sliding the time bar
to an exact time. When we magnify a chart in Real Time view, the metrics continue to
display every 5 seconds.

Copyright 2011 EMC Corporation. Do not Copy - All Rights Reserved.

55

In the Real Time view we can select more than one format, for example the latest and the
average, each metric: Latest, Minimum, Maximum, Average will be displayed side by side
separated by /. This makes the comparison easier to evaluate.

Copyright 2011 EMC Corporation. Do not Copy - All Rights Reserved.

56

In this demo, you will learn the use of different SPA views and their functionality:

Heat Map
Snapshot View
Trend View
Diagnostic View
Real Time View

Copyright 2011 EMC Corporation. Do not Copy - All Rights Reserved.

57

Listed here are some resources to access additional detail.


Please use this URL:
http://powerlink.emc.com/km/appmanager/km/secureDesktop?_nfpb=true&_pageLabel=se
rvicesDocLibPg&internalId=0b01406680352d08&_irrt=true

Copyright 2011 EMC Corporation. Do not Copy - All Rights Reserved.

58

These are the key points covered in this course. Please take a moment to review them.
This concludes the training. Proceed to the course assessment on the next slide.

Copyright 2011 EMC Corporation. Do not Copy - All Rights Reserved.

59

Copyright 2011 EMC Corporation. Do not Copy - All Rights Reserved.

60

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