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SERVICE INSTRUCTIONS
310 Series Heat Pump
TM025
R
Reevviissiioonn:: B
B
PPuubblliisshheedd:: 0088//0077
551310
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Contents
Safety Warning ....................................................................................................................2
Introduction ..........................................................................................................................2
Specifications.......................................................................................................................3
Preventative Maintenance ...................................................................................................3
Operation .............................................................................................................................4
Electronic Controller ............................................................................................................5
Operating Sequence Flow Charts:.......................................................................................6
Refrigeration Terms and their Meaning................................................................................8
Components and their Function...........................................................................................8
Common Faults ...................................................................................................................9
Wiring Diagram ..................................................................................................................11
Refrigeration Sealed System Diagram...............................................................................12
LED Indication ...................................................................................................................12
Fault Finding ......................................................................................................................14
Refrigerant Charge ............................................................................................................45
Electrical Insulation Testing ...............................................................................................46
Component Replacement Procedures Water Heater......................................................47
Component Replacement Procedures Refrigeration Plant .............................................52
Component Replacement Procedures Sealed Refrigeration System .............................57
Exploded View - Refrigeration Plant ..................................................................................62
Replacement Parts List Refrigeration Plant.................................................................63
Exploded View - Water Heater...........................................................................................64
Replacement Parts List Water Heater .........................................................................65
Rheem Electric Water Heater Warranty - (Australia Only) .................................................66
Document Revision History................................................................................................67
1
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Safety Warning
The purpose of this Service Manual is to provide sufficient information to allow a person
with the skills as required by the controlling Regulatory Authorities to carry out effective
repairs to a Rheem 310 series Heat Pump Water Heater in the minimum of time.
Safety precautions or areas where extra care should be observed when conducting tests
outlined in this manual are indicated by print in bold italics and/or a warning symbol. Take
care to observe the recommended procedure.
Certain diagnostic procedures outlined in these service instructions require
live testing to be conducted. Wear Personal Protective Equipment (PPE)
when conducting these tests to prevent the risk of electric shock. (Refer to
the Rheem Safety Procedure on electrical testing)
R134A is a controlled substance under the fair trading act. Personnel
qualified and licensed to work with refrigerants may only carry out service
and repair to the sealed refrigeration system. During repair the refrigerant
must be recovered, not vented to atmosphere.
Environmental
At the end of the service life of a Rheem heat pump the refrigerant must be
recovered by personnel qualified and licensed to work with refrigerants
prior to the unit being disposed of. Refrigerants must not be vented to
atmosphere.
Introduction
The information provided in these instructions is based on the water heater being installed
in accordance with the Installation Instructions provided with each water heater.
Should you require further technical advice on a Rheem 310 Series Heat Pump Water
Heater, contact your nearest Rheem Service Department where all genuine replacement
parts are also available.
Heater Model Identification
All identification numbers are designed to convey detailed information about the water
heater to which it is attached. The model number consists of 8 digits.
5
310
2
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Specifications
Water Heater
Model
Capacity - Litres
Boost Capacity - Litres
Booster element rating - kW
T&PR valve Rating - kPa
With ECV
Without ECV
Inlet / Outlet
Water Connections
T&PR
Quantity
Anode
Length
Control board thermostat setting (fixed)
Limp mode mechanical thermostat setting
Mechanical thermostat ECO setting
Maximum inlet pressure - kPa
551310
310
220
2.4 or 3.6
1000
680
800
RP/20
RP/15
1
1153
60C
70C
88C
Refrigeration System
Parameter
Sound rating
Superheat setting (Factory)
Refrigerant charge R134A
Compressor internal OTC
Compressor winding resistance
Compressor Capacitor
Fan winding resistance
Fan Capacitor
Circulator winding resistance
551310
51 dBA @1.5m
+6C at 10C Evaporator temp.
1050 grams
Open 150C. Close 90C (automatic reset)
Run winding - Red & Blue: 2.2 ohms at 20C
Start winding - Red & Black: 3.27 ohms at 20C
35F 240 VAC 50HZ
Run winding Black & Brown: 184 ohms at 20C
Start winding Black & Blue: 238 ohms at 20C
2F 240 VAC 50HZ
75.3 ohms @ 20C
Preventative Maintenance
It is suggested for peak performance that the water heater be serviced annually.
1. Check for discharge from the T&PR valve. When the element or heat pump is
operating a small discharge of water may be evident. Operate the valve-easing lever to
ensure the valve opens and resets properly. Always open and close the valve gently.
The T&PR valve should be replaced at 5 yearly intervals.
2. Check for leaks at all cylinder fittings.
3. Check for signs of excessive corrosion on the water heater jacket.
4. Isolate power to the water heater and check all electrical connections for signs of
overheating due to poor connection.
5. Conduct an 'Electrical insulation test' on the water heater (refer to page 46).
6. Check evaporator fins and fan blade for build up of dust or debris.
7. Check for sludge build up and if necessary drain and flush tank.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
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Operation
Operation Water System:
The heat pump utilises a form of heating called top down heating.
The circulator (1) draws cooler water from the bottom of the cylinder
via the long dropper tube (2). The water passes through the heat
exchanger (condenser) (3) where it is heated by the refrigerant and is
then returned to the top of the cylinder via a short dropper tube (4).
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6
3
4
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Boost mode allows 220 litres of 60C hot water to be provided by electric boosting. During
this mode the circulator will cycle on and off periodically allowing for the 220 litre boost
capacity rather than just the amount of water above the element as is the case with a
conventional electric boost system.
Once a heating cycle is completed the error is cleared and normal operation is resumed on
the next call for heat.
Note: If sensor S4 fails the system will operate on boost mode however the temperature
will in this case be controlled by the mechanical thermostat and 220 litres of 70C water
will be available.
Operation Limp Mode:
Limp mode will only occur due to the failure of both sensors S1 and S4.
In limp mode the electronic controller no longer controls the operation of the heat pump
and both heat pump mode and boost mode are rendered inoperable. The control relay is
de-energised switching the power supply from the compressor triac to the element.
Limp mode allows 111 litres of hot water to be provided by electric boosting and the water
temperature is controlled by the mechanical thermostat which is set to 70C; in this
condition only the water in the zone above the element is heated as the circulator does not
operate.
It should be noted that if sensor S1 fails and sensor S4 is operational the system operates
in boost mode however the circulator cannot operate. In this case the end result is an
operation similar to limp mode in which 111 litres of water is heated by the booster and the
temperature controlled to 70C by the Robertshaw thermostat.
Electronic Controller
The main features of the electronic controller
(control board) are shown on the diagram opposite.
The inputs to the software are shown in blue and
the outputs that control the heat pump are shown in
red.
The connection marked relay element energises
or de-energises a relay that switches from heat
pump heating to electric element heating when the
system operates in boost or limp mode.
The Compressor TRIAC switches the power to the
compressor on and off.
The Communication port can be used in
conjunction with a computer to read the inputs and
outputs from the software. This information may be
logged using specially designed logging software
(Contact Rheem Service for more information
regarding this software).
The Software loading port is only used for loading
software on to the control board.
The green and red LEDs indicate the condition of
the heat pump (refer to the section titled LED
Indication on page 12).
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
5
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Tank
sensors S3-S5
ok?
NO
YES
A
Sequence 0
Heat
pump sensors
T0-T4 ok?
Thermostat
contacts
closed?
YES
NO
NO
YES
Controller de-energised
no operation
Relay energised
Cylinder sensors
S4< 44.5C
or S3 < 50C
NO
YES
Circulator
fault
T0
>80C?
YES
T4
<0C?
NO
YES
YES
Seq 1
T2
<-3C?
T3
>60C?
NO
Compressor
recently on delay start
YES
Set paramaters
NO
Seq 2
Circulator on
Compressor on
30 seconds later
Evaporator fan on
Circulator to minimum flow rate
Sequence 3
After 2 minutes
T3 >
T4 +15C?
Refrigerant
circuit not
operational
NO
Compressor discharge
temperature 15C above ambient
NO
YES
T0
= or > than
57C?
Heat exchanger
outlet sensor
YES
T0 - T1
Open or
short circuit
Open or
short circuit
Sensor
T0 - T4
S3 - S5
YES
<8C
Sequence 4
T3 >
T4 +15C?
NO
Compressor discharge
temperature 15C above ambient
Condenser inlet
temp higher than
pick up temp
Water
discharge temp
too hot
High ambient
temp or running
too long
Ambient air
temp too
low
Evaporator
frozen
T1 > S4 +7C
T0 > 80C
T3 > 110C
T4 < 0C
T2 < -3C
YES
Check every
11 minutes
NO
T0
= 60C?
Adjust pump
flow rate
NO
YES
Fault
detected?
NO
YES
HPV 4.0
or higher
NO
S4 > 53C
or S5 > 50C?
YES
Circulator off
Compressor off
Evaporator off
Refrigeration
Heating cycle
ends
Software
version
S0 & S1
< 62C?
YES
S4< 44.5C
or S3 < 50C
NO
S0 & S1
> 62C?
YES
YES
B
HPV 3.1, HPV
3.2 or no HPV
identification
NO
Relay
energised &
element off
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Page 2 of 2:
H
Element On
T2
> 2C?
YES
NO
T4
> 2C?
YES
NO
S4
Sensor
ok?
NO
S1
Sensor
ok?
NO
Boost Mode
220L heated to
approx. 70C
YES
Sequence 0
S1
Sensor
ok?
NO
Element On
YES
S1
>62C?
YES
NO
Circulator On
NO
NO
Limp Mode
111L heated to
approx. 70C
S1
<61C?
Element On
YES
Temp at
thermostat =
70C?
YES
Circulator Off
NO
Temp at
thermostat =
70C?
YES
Element Off
YES
Boost Mode
220L heated to
approx. 60C
S1
>62C?
S4
>53C?
YES
Element Off
YES
NO
NO
NO
Circulator On
YES
Heating Cycle
complete
S1
<61C?
Circulator Off
YES
S4
>53C?
NO
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8
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9
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When first attending a call of this nature it is essential to establish the probable hot water
usage by querying the usage habits of the household and compare this with the potential
delivery of the model water heater installed. It can then be established if the usage is
within or outside the capacity of the model. The areas to look at for excessive usage are:
1. Automatic washing machines.
2. Showers exceeding 12 litres/minute for mixed water and 5 minutes in duration.
3. Two or more showers operating at the same time.
4. Change of occupancy or number of persons increased.
5. High water pressure area. (Excessive pressure relief valve discharge)
6. Plumbing leaks.
7. Crossed connection.
Water hammer - A water heater will not cause water hammer, however valves associated
with the water heater may be the source of the problem i.e. cold-water stopcock, nonreturn valve or relief valve.
Most water hammer problems are associated with plumbing, hot and cold or appliances
i.e. solenoid valves, ballcocks, loose pipes, sharp angles in pipe work, faulty or worn valve
parts, loose tap washers or neighbouring equipment.
High water pressure areas will have more complaints of this nature and the use of a
pressure-limiting valve (PLV) to reduce the household cold-water pressure will usually
solve most problems.
Hot water plumbing leaks - If hot water has not been used for a period of time, feeling
the temperature of the hot water line may give an indication of water flow if the pipe is
warm. The method of checking for plumbing leaks is:
1. Turn off the stopcock on the cold water supply to the water heater.
2. Open a hot tap to ensure the flow of water stops. This will confirm the stopcock is
operating correctly.
3. Turn off the hot tap.
4. Turn on the stopcock to make up the water pressure in the cylinder, and then turn the
stopcock off again.
5. Wait approximately 5 minutes then do either of the following:
a. With your ear close to the stopcock turn it on slightly and listen for any water
passing. If there are no leaks, water should not pass.
b. Open a hot tap while listening for any pressure release. If there is a pressure
release there will be no leaks in the plumbing system.
Mixing or crossed connections - If an automatic dishwasher, washing machine, flick
mixer tap, tempering valve or thermostatic mixing valve is installed there is always the
possibility that the cold water could mix with the hot water through a faulty or incorrectly
installed valve. This is referred to as a cross connection. The complaints of insufficient hot
water, water too cold or excessive discharge from the pressure relief valve may be
attributed to a cross connection. The method of checking for a cross connection is:
1. Turn off the stopcock on the cold water supply to the water heater.
2. Open a hot tap. If water flow is persistent and cold a cross connection exists.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
10
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Wiring Diagram
11
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LED Indication
All 310 series Heat Pumps have LED indication. There are two variations of LED indication
depending upon the version of the controllers software; however all versions utilise a red
and green LED to display the operational status and/or fault condition of the appliance.
Note: The software version is printed on a label on the control board.
Controller Software Version HPV 3.1, HPV 3.2 or no HPV identification
310 Series Heat Pumps with controller version HPV3.1, HPV 3.2 or no HPV identification
have a green and red LED located internally on the control board in the heat pump
(refrigeration) module and utilise the following LED indication:
LED Indication
LED Status
Condition
Details
Standby mode (end of heating cycle,
Green Solid
S4 > 53C or S5 > 50C
cylinder water at required temperature).
Green Flashing S4 < 44.5C or S3 < 50C Call for heat initiated.
Various (refer to operating
Component fault or ambient conditions
Red Flashing
sequence flow chart on
too cold for heat pump operation.
page 6 for more details).
Fault or system in limp mode with call for
Fault or system operating
No indication
heat satisfied (water in cylinder @ 70C
in limp mode.
determined by mechanical thermostat).
Note: Refer to diagram on page 5 for control board LED location.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
12
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Red LED
0
0
0
0
Fault Indication: If a fault is present the green and/or red LEDs will indicate the fault
condition according to the table below.
Fault Indication
Fault
Error
Green LED
Red LED
Faulty power supply or system in limp mode
N/A
0
0
with call for heat satisfied (1)
SerrNo 4
1 Flash
0
T3 (comp dis) > 60C in sequence 0 (2)
SerrNo 1
0
Solid
T4 (ambient air) < 0C (3)
Any Sensor Strip Sensor Fault
Any Sflag
0
1 Flash
SerrNo 2
0
2 Flashes
Water circ fault T0 (water outlet) > 80C
SerrNo 8
0
3 Flashes
T2 (evaporator) < -3C
SerrNo 32
0
4 Flashes
Comp/refrig fault T3 > T4 + 15C (in seq3)
SerrNo
32
0
5
Flashes
Comp/refrig fault T0 - T1 < 8C (in seq4)
SerrNo 64
0
6 Flashes
Water circ fault T1 > S4 + 7C
SerrNo 128
0
7 Flashes
TRIAC/refrig fault T3 > 110C
Thermistor T0 Fault
Tflag 1
1 Flash*
1 Flash*
Thermistor T1 Fault
Tflag 2
2 Flashes*
2 Flashes*
Thermistor T2 Fault
Tflag 4
3 Flashes*
3 Flashes*
Thermistor T3 Fault
Tflag 8
4 Flashes*
4 Flashes*
Thermistor T4 Fault
Tflag 16
5 Flashes*
5 Flashes*
Notes:
* The green and red LEDs flash simultaneously in these cases.
(1) System may be in limp mode with call for heat satisfied (water in cylinder @ 70C
determined by mechanical thermostat).
(2) This condition creates a delay start for the compressor. This is not considered a fault.
(3) Ambient temperature too cold for heat pump operation. This is not considered a fault.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
13
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Fault Finding
Fault
No Hot Water
Insufficient hot water
Software version
HPV 3.1, HPV 3.2
or no HPV
identification
Software version
HPV 4.0 or higher
Chart
Number
1
1.1
1.2
7
2
3
3.1
3.2
3.3
3.4
3.5
3.6
3.7
8.1
8.3
4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9 4.13
4.14
8
8.2
5
6
7
Page
16
17
21
43
23
24
25
25
26
27
29
30
30
44
44
32
33
33
34
35
36
37
38
39
40
40
44
44
41
42
43
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No
hot water?
YES
YES
NO
Insufficient
hot water?
NO
System
in boost or limp
mode?
NO
What is the
controller
software
version?
YES
Boost or limp mode will be
indicated by any of the following
LED conditions:
Red solid or flashing.
Red & green flashing together.
No LEDs (Limp mode with
Robertshaw thermostat open)
Leaking
water heater?
YES
YES
NO
Noisy
water heater?
NO
Note: For more information on LED indication refer to pages 12 and 13.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
15
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
YES
1.1
Test 1
NO
Is
the heater
connected to an
off peak
tariff?
YES
YES
NO
NO
Is the
isolating switch
or time clock
turned off?
NO
Is the
fuse blown at the
switchboard?
YES
Reset circuit breaker
or rewire fuse
Did
the fuse or
circuit breaker blow
again?
YES
NO
16
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Test 2
Are the
thermostat contacts
closed?
NO
Replace thermostat.
Is there
Test 3
240V at the
control board &
relay?
YES
Wiring incorrect.
Check control board wiring loom
plug (lower thermostat to control
board wiring loom).
NO
YES
HPV 4.0 or higher
Note: To reset heat
Reset heat pump &
pump switch power off,
wait five minutes
wait for 30 seconds
before progressing
then switch back on.
from this point.
Red solid or Red and
Green LEDs indicating
simultaneously
No indication
What is the
status of the
control boards Red flashing
LEDs five
minutes after
Green solid
resetting?
Is the
refrigeration
system
heating?
YES
Test 4
NO
NO
Green flashing
YES
Is the
compressor
running?
YES
What is the
controller
software
version?
1.2
Is
sensor T3
working?
NO
Test 5
YES
To check if the refrigeration system is
heating feel the braided flexible hose
from the heat exchanger water outlet.
NO
Is the
evaporator fan
operating?
YES
3.6
NO
Is
the air flow
obstructed?
YES
NO
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Test 2
240
Test 6
240
240
18
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Component Test 4
Warning Live equipment wear Personal Protective Equipment when
conducting this test.
Sensor Strip Testing: Unplug the sensor strip plug from the control board and using a
multimeter on the kilo-ohms scale, measure between the pins of the sensor strip plug*.
There are six individual tests to be performed as there are six individual sensors contained
along the length of the sensor strip (sensors S0 S5). As the resistance of each sensor
will change according to its temperature, the resistance measurements for each sensor will
need to be checked against the Temperature/Resistance Table shown below. For this
reason it is best to empty the tank of hot water and then measure the cold water
temperature at the T&PR so a known temperature datum can then be applied to all
sensors which should then in turn all have similar resistance value when tested.
Sensor Test Points
8.49
Testing the
sensor strip
*Note: The sensor strip plug socket test points are quite small, Fine Probe Adapters (part
number WH0020082) can be utilised as probe extensions. Alternatively small pins may be
used however ensure good contact is made when testing.
Sensor Strip Temperature / Resistance Table
T (C)
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
R (k)
37.45
35.73
34.11
32.56
31.10
29.71
28.39
27.13
25.94
24.81
23.73
22.71
21.73
20.81
19.92
19.09
18.29
17.52
16.80
16.11
T (C)
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
R (k)
15.45
14.82
14.22
13.65
13.10
12.58
12.09
11.61
11.16
10.72
10.31
9.913
9.535
9.173
8.826
8.495
8.177
7.873
7.583
7.304
T (C)
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
R (k)
7.037
6.782
6.537
6.302
6.076
5.86
5.653
5.454
5.264
5.081
4.905
4.736
4.574
4.418
4.269
4.125
3.987
3.854
3.726
3.603
T (C)
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
R (k)
3.485
3.371
3.262
3.157
3.055
2.957
2.863
2.773
2.686
2.602
2.521
2.442
2.367
2.295
2.225
2.157
2.092
2.029
1.968
1.91
T (C)
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
R (k)
1.853
1.799
1.743
1.695
1.646
1.589
1.552
1.508
1.465
1.424
1.384
1.345
1.307
1.271
1.236
1.202
1.169
1.137
1.107
1.077
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Component test 5
T Sensor Testing: 310 Series Heat Pumps have five independent thermistors which are
utilised to monitor temperatures at various locations around the system. These thermistors
connect to and are monitored by the control board and are known as T sensors.
All five T sensors are identical and each can be tested as follows:
Warning - Ensure power is isolated before conducting this test.
Unplug the relevant T sensor from the
control board and remove the T sensor
from its location so its temperature will be
the same as the ambient air temperature
(As sensor T4 detects the ambient air
temperature it may remain in position for
this test). Using a multimeter on the kiloohms scale, measure between the two pins
of the T sensor plug*. As the resistance of
each sensor will change according to its
temperature, the resistance measurements
for each sensor will need to be checked
against the Temperature/Resistance Table
shown below and the value then compared
to the ambient air temperature.
*Note: The sensor strip plug socket test points are quite small, Fine Probe Adapters (part
number WH0020082) can be utilised as probe extensions. Alternatively small pins may be
used however ensure good contact is made when testing.
Sensor
T0
T1
T2
T3
T4
Monitors
Water temperature leaving the condenser
Water temperature entering the condenser
Evaporator temperature
Compressor discharge temperature
Ambient air temperature
Part Number
056006
Is there
240V at the
element?
Test 6
Is there
240V at the N/C
relay contact?
NO
YES
YES
Test 7
NO
Test 9
Is there
6VDC at the relay
coil?
YES
Replace relay.
Appliance operation should then
be checked to determine why the
system entered boost or limp
mode as a second fault may be
present.
NO
Test 8
Is the
element resistance
correct?
Replace element.
Appliance operation should then
be checked to determine why the
system entered boost or limp
mode as a second fault may be
present.
NO
YES
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Test 8
240
Test 9
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Is the
What is the
heater operating
controller
YES
in boost or limp
software
Boost or limp mode may be
mode?
version?
indicated by any of the following
LED conditions:
NO
Red solid or flashing.
Red & green flashing together.
No LED indication.
Has the
Is the
usage pattern
YES
heater of sufficient
changed
size?
recently?
i.e. additional appliances
or people using hot water
Is the heater
connected to an
off peak tariff?
NO
YES
Is the
T&PR valve
continuously
discharging
water?
Is the
water supply pressure
more than 80% of the
T&PR rating?
YES
Is the
correct T&PR
valve fitted?
Are there
any plumbing leaks,
crossed connections or
dripping taps?
NO
YES
NO
YES
YES
YES
Is the
tempering valve outlet
NO
Replace tempering valve
water temperature
approx 48C?
Note: This assumes that
the hot water to the
tempering valve is above
52C.
NO
YES
NO
The heater outlet
water temperature
can be measured at
the T&PR.
Are
the filters
blocked?
NO
Is the
heater outlet water
temperature
> 58C
YES
NO
NO
Is a
tempering valve
fitted?
NO
YES
Has the
supply of hot water
recently been
depleted?
NO
YES
NO
Is the
sensor strip
working?
Test 4
NO
YES
YES
System working
Note: For more information on LED indication refer to pages 12 and 13.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
23
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Green flashing
What is the
status of the
control boards
LEDs?
Green solid
No LED Indication
3.1
Red flashing
Are the
relay, circulator,
fan, sensor strip & T
sensors all firmly plugged
into the correct
sockets?
YES
NO
Test 4
Is the
sensor strip
working?
NO
Are all
T sensors
working?
YES
Test 5
NO
YES
LED
Status
after 5
seconds
Red - flashing
3.2
Green - flashing
Is
circulator
operating?
3.8
YES
Note: The compressor
starts 30 seconds after
Does
Does
the circulator.
compressor
compressor try
NO
successfully start
to start after
after delay?
delay?
YES
Let heat pump
run for ten
minutes or until
red LED flashes.
Red LED will flash if
system enters boost
mode.
YES
3.3
NO
Circulator operation can be
checked by feeling circulator
brass body for vibration.
3.4
NO
Has
compressor
recently been
operating?
YES
Does
red LED
flash?
NO
8.3
3.5
YES
NO
Note: Refer to page 5 for T sensor plug socket location on control board.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
24
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
3.1
Test 2
Are the
thermostat contacts
closed?
YES
NO
Is the
sensor strip
working?
Test 4
NO
YES
Are the
sensor strip plug
pins clean?
NO
YES
Is red
LED flashing after
5 seconds?
System in boost or limp mode - Software version HPV 3.1, HPV 3.2 or no HPV
identification
T0 is monitoring
water out of the
heat exchanger
Has
sensor T0 cooled
to below
80C?
YES
NO
Is
Green LED
flashing?
NO
YES
Is circulator
operating?
YES
NO
3.3
NO
3.8
25
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
3.3
Is 240V
present at the
circulator?
System in boost or limp mode - Software version HPV 3.1, HPV 3.2 or no HPV
identification
Test 10
NO
Is the
circulator plug firmly
plugged into correct
socket?
YES
Test 11
Is the
circulator motor
resistance
correct?
NO
YES
YES
NO
Replace circulator
Test 11
Using a multimeter on the AC voltage Unplug the circulator connection plug from
scale, measure between the circulator the control board and using a multimeter on
plug terminals at the control board.
the ohms scale, measure between the two
circulator connection plug terminals.
Normal voltage is 240 volts.
A reading of approximately 75.3 ohms
Note: As the control board controls the should be obtained.
speed of the circulator by pulsing the
electrical supply to the circulator an
analogue
multimeter
may
indicate
between 180 240V.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
26
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
3.4
System in boost or limp mode - Software version HPV 3.1, HPV 3.2 or no HPV
identification
Test 9
Is there
6VDC at the relay
coil?
Is the
relay plug plugged
into the control
board?
NO
YES
NO
YES
Test 13
Test 12
Is 240V
Is 240V
present at the
present at the control
NO
compressor
board compressor
terminals? Note: Tests 12 & 13 must be terminals?
performed after waiting for the 30
second delay after starting of the
circulator and cannot be performed
YES
whilst the red LED is flashing.
Test 14
Are
the compressor
winding resistances
correct?
NO
YES
NO
Test 14
Are
the compressor
winding resistances
correct?
YES
Reset heat pump and run
system until compressor
ECO trips again.
YES
NO
Is the
compressor
temperature 150C
or hotter?
NO
YES
Is the
compressor
capacitor
working?
8.3
Test 15
NO
YES
27
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Component Tests 12 15
Tests 12
Test 13
Test 14
Test 15
28
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
3.5
Is the
temperature at
sensor T4
< 2C?
T4 is ambient
air sensor
YES
NO
T2 is evaporator
sensor
Is the
temperature at
YES
sensor T2
< 2C?
T2 temperature can
be measured by
inserting thermometer
probe into evaporator
NO
fins next to sensor T2.
Is the
ambient air
temperature <
5C?
YES
Is the
circulator water
flow direction
correct?
YES
3.6
YES
Is
the ambient air
temperature above
50C?
NO
NO
NO
Is there
an air lock in the
water system
YES
NO
Is the
circulator impellor
functioning?
NO
YES
YES
Is the
water system
blocked?
NO
Has the
cold water dropper
tube fallen off?
NO
YES
Tests 19 & 20
Are the
refrigeration
system pressures
correct?
NO
YES
8.1
3.7
29
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
3.6
Did the
evaporator fan
come on with the
compressor?
Is
the air flow
obstructed?
YES
YES
Remove obstruction.
Clean dirty evaporator.
Appliance installed in enclosed
room contrary to installation
instructions.
NO
NO
Test 16
Is 240V
present at the fan
NO
terminals?
Is the
evaporator fan firmly
plugged into correct
socket?
YES
NO
YES
Test 17
Are the
fan motor winding
resistances
correct?
NO
Test 18
YES
Is the
fan capacitor
working?
YES
NO
Is the
fan wiring faulty
or incorrect?
Replace capacitor.
YES
NO
3.7
Is the
compressor
capacitor
working?
Test 15
YES
Test 14
Are
the compressor
NO
YES
Replace compressor capacitor
winding resistances
correct?
Note: Compressor internal
ECO is auto trip & auto
reset & is not a replaceable
NO
component.
Opens @ 150C
Replace compressor capacitor.
Test 14
Are
Closes @ 90C
Compressor internal ECO may have
the compressor
tripped open circuiting the compressor
winding resistances
NO
windings. Wait ten minutes for ECO
correct?
to cool and auto reset.
YES
Reset heat pump and run
system until compressor
ECO trips again.
Is the
compressor
temperature 150C
or hotter?
NO
YES
Replace compressor
8.3
30
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Test 17
240
Test 18
31
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Red solid
4.1
Red 1 flash
4.2
Red 2 flash
4.3
Red 3 flash
4.4
Red 4 flash
4.5
Red 5 flash
4.6
Red 6 flash
4.7
Red 7 flash
4.8
4.9
4.10
4.11
4.12
4.13
No LED indication
4.14
What is the
status of the
control boards
LEDs?
Notes:
Flashing frequency: Different combinations of flashing
LEDs (one Red & one Green) will indicate the status of the
heat pump. Each flash in a series will last for 0.5 seconds
and is separated by 0.5 seconds between flashes. Each
series of flashes is separated by 2 seconds.
Other LED indication: If no fault is present the Green LED
will flash to indicate the following:
Green solid - Heat pump operating in sequence 0 (standby)
Green 1 flash - Compressor delay start (T3 > 60C in seq 0)
Green 2 flash - Heat pump operating in sequence 2
Green 3 flash - Heat pump operating in sequence 3
Green 4 flash - Heat pump operating in sequence 4
32
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.1
Note: When T4 < -0C the system will enter boost mode. When in boost mode due
to this operation the system will reset and start at sequence 0 when T4 > 2C
Is the
temperature at
sensor T4
< 2C?
T4 is ambient
air sensor
YES
NO
Is
sensor T4
firmly plugged
into correct
socket?
NO
YES
Is
sensor T4
working?
Test 5
NO
Replace sensor T4
YES
Note: Refer to page 5 for T sensor plug socket location on control board.
Fault Finding Chart 4.2
Red 1 flash
sensor strip fault
4.2
Is the
sensor strip
firmly plugged
into the correct
socket?
NO
NO
YES
YES
Is the
sensor strip
working?
Test 4
33
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.3
T0 is monitoring
water out of the
heat exchanger
Is
sensor T0
firmly plugged
into correct
socket?
NO
YES
Is
sensor T0
working?
Test 5
NO
Replace sensor T0
YES
Switch off heat pump &
allow sensor T0 to cool
below 80C. When
sufficiently cool switch
heat pump back on.
Does red
LED immediately
go to 2 flash?
YES
Has
sensor T0 cooled
to below
80C?
NO
YES
NO
Is circulator
operating?
YES
Is there
an air lock in the
water system?
NO
YES
NO
Test 10
Is 240V
present at the
circulator?
NO
Is the
circulator plug firmly
plugged into correct
socket?
YES
Is the
Test 11
circulator motor
resistance
correct?
NO
YES
YES
NO
Replace circulator
Note: Refer to page 5 for T sensor plug socket location on control board.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
34
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.4
T2 is evaporator
sensor
Is
sensor T2
firmly plugged
NO
into correct
T2 temperature can
socket?
be measured by
inserting thermometer
YES
probe into evaporator
fins next to sensor T2.
Test 5
Is
sensor T2
working?
Is the
temperature at
sensor T2
< 2C?
YES
NO
NO
Replace sensor T2
YES
Is the
ambient air
temperature <
5C?
NO
YES
Raise temperature of sensor T2 to
above 2C by removing from
evaporator and holding probe between
thumb & fingers. Heat pump should
auto reset to sequence 0 when T2
raises above 2C. Ensure sensor
probe is reinserted into evaporator on
completion of testing procedure.
Did the
system reset &
operate in normal
heat pump
mode?
YES
Is the
evaporator fan
running?
YES
Is
the air flow
obstructed?
YES
NO
Note: Compresor
will not start until
30 seconds after
the circulator
Remove obstruction.
NO
NO
Test 16
Is 240V
present at the fan
NO
terminals?
Is the
evaporator fan firmly
plugged into correct
socket?
NO
YES
YES
Test 17
Are the
fan motor winding
resistances
correct?
YES
Is the
fan capacitor
working?
NO
Test 18
NO
YES
Replace capacitor
Note: Refer to page 5 for T sensor plug socket location on control board.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
35
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.5
Note: T3 is compressor discharge sensor. T4 is ambient air sensor. This check is performed in sequence 3 to
ensure that the sealed refrigerant system is operating (heating).
Are
sensors T3 & T4
firmly plugged into
the correct
sockets?
NO
Test 5
YES
Are
sensors T3 & T4
working?
NO
YES
Ensure water in heat
pump is below 60C &
reset heat pum p. To
reset heat pump switch
off, wait for 30 seconds
then switch back on.
Does red
LED immediately
go to 4 flash?
YES
NO
Note: The compressor starts 30
Does
seconds after the circulator.
compressor start
or try to start after
delay?
NO
Test 9
Is there
6VDC at the relay
NO
coil?
YES
Is the
relay plug plugged
in to the control
board?
YES
NO
YES
Is 240V
Is 240V
Test 12
Test 13
present at the
present at the control
NO
YES
compressor
board compressor
Note: Tests 12 & 13 must be
terminals?
terminals?
performed after waiting for the 30
second delay after starting of the
circulator and cannot be performed
YES
NO
whilst the red LED is flashing.
Test 14
Are
the compressor
winding resistances
correct?
NO
Replace compressor
NO
YES
YES
Is the
compressor
capacitor
working?
Test 15
Note: Refer to page 5 for T sensor plug socket location on control board.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
36
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.6
Are
sensors T0 & T1
firmly plugged into
the correct
sockets?
YES
NO
Are
sensors T0 & T1
working?
Test 5
NO
YES
Ensure water in heat
pump is below 60C &
reset heat pump. To
reset heat pump switch
off, wait for 30 seconds
then switch back on.
Does red
LED immediately
go to 5 flash?
YES
NO
Does
compressor start
or try to start after
Note: The
delay?
compressor starts 30
seconds after the
circulator.
NO
Is 240V
present at the
compressor
terminals?
YES
Test 12
NO
Note: Tests 12 & 13 must be
performed after waiting for the 30
second delay after starting of the
circulator and cannot be performed
whilst the red LED is flashing.
Test 14
Are
the compressor
winding resistances
correct?
YES
Is 240V
present at the control
board compressor
terminals?
Test 13
NO
YES
NO
Replace compressor
NO
YES
Is the
compressor
capacitor
working?
Test 15
YES
Note: Refer to page 5 for T sensor plug socket location on control board.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
37
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.7
Note: T1 is heat exchanger water inlet sensor. S4 is thermistor sensor strip sensor.
This check is performed in sequence 3 or 4 to ensure that the circulator is operating.
Is the
circulator water
flow direction
correct?
NO
YES
Is the
sensor strip & sensor
T1 firmly plugged into
the correct
sockets?
NO
YES
Is
sensor T1
working?
Test 5
NO
Replace sensor T1
NO
YES
YES
Is
sensor strip
working?
Test 4
YES
Is there
an air lock
in the water
system?
NO
Has the
cold water dropper
tube fallen off?
YES
NO
Note: Refer to page 5 for T sensor plug socket location on control board.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
38
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.8
Note: T3 is compressor
discharge sensor.
Is
sensor T3
firmly plugged
into correct
socket?
NO
YES
Test 5
Is
sensor T3
working?
NO
Replace sensor T3
YES
YES
Is
the ambient air
temperature above
50C?
NO
Has
sensor T3 cooled
to below
60C?
NO
YES
Is the
head pressure
excessive?
Test 19
8.2
YES
NO
Note: Refer to page 5 for T sensor plug socket location on control board.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
39
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
4.10
4.11
4.12
4.13
T0 fault.
T0 is monitoring
water out of the
heat exchanger.
T1 fault.
T1 is monitoring
water into the
heat exchanger.
T2 fault.
T2 is monitoring
the evaporator
temperature.
T3 fault.
T3 is monitoring
the compressor
discharge temp.
T4 fault.
T4 is monitoring
the ambient air
temperature.
Is
T sensor
firmly plugged
into correct
socket?
NO
NO
Replace T sensor.
YES
Is
T sensor
working?
Test 5
YES
Note: Refer to page 5 for T sensor plug socket location on control board.
Fault Finding Chart 4.14
System in boost or limp mode - Software version 4.0 or higher
4.14
Test 2
Are the
thermostat contacts
closed?
NO
YES
Is there
240V at the
control board &
relay?
Test 3
NO
Wiring incorrect.
Check control board wiring loom
plug (lower thermostat to control
board wiring loom).
YES
Test 4
Is the
sensor strip
working?
YES
NO
Are the
sensor strip plug
pins clean?
NO
YES
40
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Is
the water leak
intermittent?
YES
NO
Is
the T&PR
valve continuously
discharging
water?
Is the
correct T&PR valve
fitted?
YES
NO
YES
YES
Is the
water supply
pressure above
800kPa?
NO
NO
Is
the leak from the
heat pump water
system?
YES
NO
Is the
leak from the
electrical access
cover?
Is the
leak from
the element barrel
fitting?
YES
NO
NO
YES
Are
the anode/s
leaking?
NO
YES
41
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Is the
noise only evident
during the heating
cycle?
Is the
noise from the
evaporator
fan?
YES
NO
AIR
YES
Is
the noise
mechanical or air
related?
NO
Mechanical
Is the
noise water
hammer?
YES
NO
Is the
noise only evident
when water is flowing
through the
heater?
NO
YES
Is the
noise a
metallic popping
sound?
YES
NO
Is the
water pressure
more than 80% of the
T&PR valve
rating?
NO
YES
42
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Note: The control board has an internal resistor that will provide a Megaohm reading of
0.66 Megaohms when an insulation test is conducted on the control board or the
appliance with control board connected.
Is the
reading below 1
Megaohm?
YES
Replace compressor.
Is the
reading below 1
Megaohm?
YES
Is the
reading below 1
Megaohm?
YES
Replace element.
Is the
reading below 1
Megaohm?
YES
Replace thermostat.
Is the
reading below 1
Megaohm?
YES
Replace circulator.
Is the
reading below 0.66
Megaohms?
YES
NO
NO
NO
NO
NO
43
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
8.1
8.2
8.3
Test 19
Is the
head pressure
excessive?
NO
Replace compressor.
NO
YES
NO
YES
Allow time for the
system to equalise.
Did
the system
equalise?
YES
Is the system
taking too long to
equalise?
NO
Is the
TX valve
operating?
Test 21
YES
Test 20
Is the
Suction pressure
YES
low/vacuum or
excessively
high?
Low
High
NO
High side head pressure excessive (Test 18)
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
44
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Component Test 19
Warning Live equipment. Wear Personal Protective Equipment when
conducting this test.
1800 kPa
1400water
range
when
Component Test 20
Warning Live equipment. Wear Personal Protective Equipment when
conducting this test.
Check for persistent air bubbles through
sight glass of receiver/filter drier. Fit
gauges to the low side access pipe and
observe the suction pressure.
The suction (low side) pressure is very
dependent on ambient conditions
however the low pressure range is
typically between 200-600 kPa.
200 kPa @ 10C ambient.
600 kPa @ 45C ambient.
A suction pressure of less than 200kPa
may indicate a refrigerant leak or a
malfunctioning TX valve.
400 kPa
45
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
46
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Insulation resistance of the water heater Active Circuit (reading not to be below 0.66
mega-ohm).
6. Connect megger leads to the Active of the water heater wiring and Earth.
7. Operate megger. A reading above 0.66 Mega ohm should be obtained.
8. If a reading below 0.66 Mega ohm is indicated, all component parts will need to be
individually tested to locate the fault. Refer to Fault Finding Chart 7 on page 43.
To check Continuity of the Heat Pump electrical circuit.
9. Set megger to resistance scale or multimeter to x1 resistance scale.
10. Measure between the Active and Neutral terminals on the power supply terminal block
located behind the electrical/element access cover. The resistance should be
approximately 24 ohms. If a reading outside this resistance is measured all electrical
component parts will need to be individually tested to locate the fault. Refer to
Specifications table on page 3 for indicative resistance values of components.
11. Reconnect active cable to A terminal and neutral cable to N terminal at heater
terminal block.
12. Replace fuse. Note: If continuing with any diagnostic procedures do not replace
the fuse.
Component Replacement Procedures Water Heater
Draining the Water Heater (Procedure 1)
Elevated temperatures may be present during the draining process.
Wear Personal Protective Equipment to prevent scalds or burns.
Wear Personal Protective Equipment when conducting step 3 of this
procedure to reduce the risk of electric shock. Refer to Rheem Safety
Procedure on electrical testing.
1. Isolate the power and water supplies to the water heater.
2. Relieve pressure from the water heater through the T & PR valve or a hot tap.
3. Remove the lower electrical/element access cover and confirm with a multimeter between the Active and Neutral, then Active and Earth, then Neutral and
Earth terminals of the terminal block that voltage is not present.
4. Disconnect the cold water supply pipe
5. Fit a drain hose to the cold-water connection and run the other end to a drain or safe
location.
6. Open the temperature and pressure relief valve to allow air into the system.
47
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
5. Confirm the replacement T&PR valve is the correct rating and refit using thread tape.
6. Refit the drain line.
7. Close the hot tap and restore water supply.
8. Check T&PR valve thread for leaks.
9. Operate the T&PR valve lever to reset relief drain.
10. Purge air from the system through hot taps.
11. Restore the power supply to the water heater.
Dip Tube (Procedure 3)
1. Isolate the power and water supplies to the water heater.
2. Relieve pressure from the water heater through the T & PR valve or a hot tap.
3. Disconnect the hot water line from the outlet of the water heater.
A quantity of hot water will discharge from the outlet during this process.
Wear Personal Protective Equipment to prevent scalds or burns.
4. Using a flat blade screwdriver gently split the outer rim at the top and bottom of the dip
tube face and prise the dip tube out of the cylinder fitting.
5. Fit the replacement dip tube into the cylinder fitting ensuring the flat lines up with the
fitting (dip tube facing up) and gently drive the dip tube into the fitting a short distance.
6. Reconnect the plumbing; this will push the dip tube into the correct location.
7. Restore the water supply and purge air from the system through hot taps.
8. Restore the power supply.
Mechanical Thermostat (Procedure 4)
Wear Personal Protective Equipment when conducting step 2 of this
procedure to reduce the risk of electric shock. Refer to Rheem Safety
Procedure on electrical testing.
1. Isolate the power to the water heater and remove access cover.
2. Confirm with a multi-meter between Active and Neutral, then Active and Earth,
then Neutral and Earth terminals of the terminal block that voltage is not present.
3. Disconnect the wiring to the thermostat.
4. Slide the thermostat out from under the retaining clamp.
5. Remove any scale from the cylinder surface.
6. Fit the replacement thermostat under the clamp.
7. Reconnect the wiring as per the circuit wiring diagram on page 11.
8. Conduct an electrical insulation test. Refer to page 46.
9. Refit the access cover and restore the power supply.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
48
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Anode (Procedure 5)
Elevated temperatures may be present during anode removal process. Wear
Personal Protective Equipment to prevent scalds or burns.
1. Isolate the power and water supplies to the water heater.
2. Relieve pressure from the water heater and drain approximately 10 litres of water
from the cylinder through the T & PR valve.
3. Remove the air inlet louver (Refer to Procedure 10).
4. Remove the refrigeration section jacket top.
5. Remove the anode cap(s). Access is provided through the refrigeration plant chassis.
6. Using a 27mm tube or socket spanner remove the anode(s).
7. Apply thread seal tape to replacement anode, refit and tighten. Note: It may be
necessary to cut the anode to length prior to fitting. Refer to page 3 for the correct
anode length.
8. Restore water supply and check for leaks.
9. Refit the anode cap(s), jacket, air inlet louver and jacket top and restore power.
Heating Unit (Procedure 6)
Wear Personal Protective Equipment when conducting step 1 of this
procedure to reduce the risk of electric shock. Refer to Rheem Safety
Procedure on electrical testing.
1. Drain the water heater. Refer to procedure 1.
2. Remove the access cover and disconnect the wiring from the terminal block.
Disconnect the wiring to the heating unit from the thermostat. Unclip the terminal block
from the jacket and remove thermostat and terminal block.
3. Remove the two screws retaining the thermostat clamp.
4. Loosen the two lower screws slightly. When water is below the heating unit level, refit
the cold water supply pipe.
5. Remove the two lower screws and withdraw the heating unit carefully making sure the
loop does not catch and open up inside the cylinder.
6. Clean around the cylinder fitting, fit gasket to replacement heating unit and insert into
water heater. Note: Ensure the element is installed in the same orientation.
7. Replace screws and thermostat clamp, and then tighten.
8. Close T&PR valve, and open all hot taps. Restore the cold water supply and purge air
through hot taps, close each hot tap as water runs freely.
9. Check heating unit for leaks.
10. Refit thermostat and terminal block and reconnect the wiring as per the circuit wiring
diagram on page 11.
11. Refit the access cover.
12. Restore power supply to the water heater.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
49
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
50
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
51
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
52
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
53
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
54
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
55
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
56
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
57
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
58
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
59
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
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Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
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Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
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Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Description
Air Grille
Fan Motor Assy
Air Shield
Fan Shroud
Jacket Top
Evaporator Coil
Condenser
Hose Braided
Circulator
Capacitor Fan Motor
Relay
Controller Assy
Control Cover
Sensor Clip
Sensor
Capacitor - Compressor
Compressor
Chassis Assy
Receiver/Filter Drier
TX Valve
Drip Tray
Side Cover
Side Cover - Drip tray outlet
Label Air Grille
Condenser Insulation
Condenser Insulation Cover
Pipe Refrigerant, Low Pressure
Pipe Refrigerant, High Pressure
Pipe Refrigerant, Drier to Heat Exchanger
Pipe Refrigerant, Drier to TX
Pipe Refrigerant, TX to Evaporator
Pipe Condenser, Upper Water with Thermistor Holder Fitting
Pipe Condenser, Lower Water with Thermistor Holder Fitting
Heat Pump Module to Water Heater Mounting Screws (pkt of 3)
Part Number
104798
180027
108374
180026
100659
180025
180032
088086
051575
890374
052123
051577
051659
890263
056006
890373
180029
140114
180021
180024
104797
108372
108373
120513
090249
090250
181526
181527
181528
181529
181530
088096
088098
080156
NS = Not shown
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Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
64
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Description
Jacket Bottom
Pipe Seal Inlet/Outlet ( x 38)
Inlet Diffuser
Name Band
Dip Tube (Outlet)
Wiring loom assembly
Anode Black
Anode Blue
Anode Green
Anode Cover
Dropper Tube Seal
Dropper Tube Short
O-ring Dropper Tubes
Fitting to Brass
Pipe Seal Dropper Tubes (30 x 16)
Dropper Tube Long
Grommet - Sensor Strip
Foam Cover
Sensor Strip
Jacket Top
Pipe Seal T & PR ( x 38)
Element Gasket
Thermostat EWT 1L2-561
Thermostat Clamp
Access Cover
Element Bolts
Element 2.4kW
Element 3.6kW
Terminal Block
T & PR Valve HTE523/507
Part Number
100633
221418
220516
120512
225601
N/A
221904
221924
222024
221720-1
087027
220558
087023
088040
221233
220559
080149
221735
053053
108375
221420
050704
051571
102501
100703-1
051404
050324
050323
051521
220641
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Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
3.
4.
5.
6.
7.
WARRANTY EXCLUSIONS
REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER HEATER
WARRANTY ABOVE HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER WARRANTY
TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.
a)
b)
c)
d)
e)
f)
SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY
AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER
HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF
FAILURE.
Rheem Australia Pty Ltd
A.B.N 21 098 823 511
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any
consequences, which may arise as a result of its application.
TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
66
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.
Document Number
TM025
Details of change
Service Instructions issued for 310 Series Heat Pump
Addition to flow diagram
D.O.I.
03/07
08/07
67
Service. All printed copies not bearing this statement in RED are deemed uncontrolled.