Major Assignment KMS

THE REPORT SHOULD NOT HAVE BULLETED POINTS. ON THE WHOLE,

THE REPORT SHOULD BE SUCH THAT IT CAN BE PUBLISHED AS BOOK
CHAPTERS. PLEASE do a grammar and spell check BEFORE SUBMITING.
Date of submission: 17th Nov 7 AM Type of submission: Soft copy word
document and PPT (no PDF please)
Mid-term deliverable: On 11th Nov from 9.30 AM onwards. The deliverables are
Methodology, Data Collection
All your assignments will go through plagiarism test. This will be checked at
http://www1.ephorus.com/
(Plagiarism should be less than 10%, however,
words/phrases in vision, mission, goals will not be considered as plagiarized). Any
report that has plagiarism contents more than 10% will not be evaluated.
Different sections expected in the report:
1. Executive Summary (write at the end. Executive summary should consist
of background of the project (5 to 6 lines), methodology adopted
(primary/secondary research, sources of information one paragraph 4
to 5 lines), results, benefits to stakeholders, managerial implication, way
forward, conclusion.
2. Methodology: The methodology section will discuss the approach that you
have taken to complete the project. The different sub-sections will be (i)
mode of data collection (whether primary or secondary source of data),
sample selection criteria ( in case of primary survey, i.e. if you have
interviewed some persons, then the sub section will have details of criteria
for selecting the role of the interviewee), how many have you interviewed,
etc.
If you decide to do the entire design through secondary survey, then
please mention the sources which have been used for collecting data.
3. Data Collection: In this section you will mention number of data points
actually collected and the profile of the respondents. This section is
redundant in case you go for secondary survey.
4. Data Analysis:
a. Industry Analysis (PESTEL)
b. Organization (VMG framework, Strategies, Business Metrics,
Stakeholders and their objectives)
c. For secondary survey write it as a case study giving, (at least)
following details: Background of the organization, industry
characteristics, business goals and objectives of the organization,
issues and challenges faced by the firm, what are the goals of KM.
d. Show the PROPOSED KM function organization structure (CKO,
Working Group, CoP, KM architecture and process of data

collections, work flow engine which should be integrated with KM

process)
5. Change Management:
a. Factors that would affect KM Strategy
b. Issues/Challenges that would be faced by the company in
implementing the same
6. Define KPIs for KM Strategy implementation (using technology score card);
steps involved will be
a. Find business goals
b. Define business metrics
c. Determine which biz goals will be addressed by KM
d. For KM function, define functional goals and functional metrics
e. Definitely write about critical success factors.
7. Managerial Implication for KM Strategy
8. Conclusion
THE REPORT SHOULD NOT HAVE BULLETED POINTS. ON THE WHOLE,
THE REPORT SHOULD BE SUCH THAT ANY STUDENT FROM THE NEXT
BATCH CAN UNDERSTAND THE COMPLETE LANGUAGE WITHOUT
KNOWING THE BACKGROUND.PLEASE do a grammar and spell check
BEFORE SUBMITING.