Customized

Workshops

Customized Workshops
What makes us different to our competitors is our skill-based approach to learning. We
teach international professionals HOW to do, not merely WHAT to do. Our offerings
come from first-hand experience in developing customized programs for top
multinational organizations for over a decade. This experience has not only shown us
what skills are needed to thrive in an international business environment, but also the
most effective way of teaching others how to master those skills.

Global Business Communications:

Our five-level courses teach effective reading, writing, speaking and listening skills for a
variety of business contexts. The fifth level, our Mastery-level, is a series of customized
simulations that provide the opportunity to integrate the skills learned in previous courses
into the company's unique culture and operating procedures. Since our Mastery-level
courses are customized for individual companies, a separate consultation is required for
this option.
Course levels are:

Discovery: Creating an understanding for professional intercultural interactions.

Breakthrough: Promoting an appreciation for intercultural communications

Developing: Enhancing intercultural communication capabilities and professional

interactions.

Independent: Instilling confidence to interact in diverse intercultural settings

Mastery:

Establishing

an

ability

to

engage

in

advanced

intercultural

communications

International Trade and Manufacturing:

Our International Trade and Manufacturing modules are developed and taught by our
own, in-house business experts with years of international trade experience. They focus
on educating buyers and sellers on identifying and developing mutually beneficial
purchasing relationships.

Developing Global Leaders:

As organizations expand, so does the need for strong leadership across all parts of the
business. Using knowledge gained from our years of experience working with successful
multinational companies and their leadership, our modules provide emerging global
leaders with the skills required to successfully lead organizations to new frontiers.

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Customized Workshops

Competence and professionalism in todays global business

environment are communicated through speech.
Therefore,
Professional Business English is becoming ever more important in
global business.
Our in-house communication modules are
designed to develop the communication skills your team require in
their day-to-day business life.
Modules Offered:
Mastering Introductions Introductions play a major role in
nurturing existing business relationships as well as creating new
ones.

Global Connections Today, many travel globally for business. In

todays global environment travelling, being a guest and hosting
guests bring their own unique challenges.

Global Communities In a diverse and changing environment, the

need to understand, appreciate and communicate well with those
from different cultures is essential for global business.

Global Correspondence Electronic communications are used

prominently in global business. Your professional reputation could
depend on how effective your written communication skills are.

Global Business Communications

Global

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Interactions As teleconferencing becomes more

widespread, teams interact virtually across the globe daily. English
on the telephone is now an essential, must have skill.
Global

Business Analysis Gain confidence in presenting

information to colleagues by learning vocabulary and grammar
related to graphs, data, predictions and describing trends.
Global Business Presentations (Introduction) Presenting well is
a challenge for most people, especially when their native language is
not English. Learn key skills to prepare and present with style, ease
and confidence.

Global Leadership (Foundation) A platform for thinking about

global leadership, the key characteristics of a good leader and core
skills required to lead and manage effectively.

Global Sales With increasing globalization, sales people often use

English as the common communication tool across cultures. This
requires learning the language of sales, influence and negotiation.

Global Service Gaining clarity around the core skills, knowledge

and attitude every individual should have, to bring value to both
internal and external customers and the organization as a whole.

Customized Workshops

Global customers have a world of options literally at their

fingertips, so selling internationally oriented skills are necessary
to drive trade and export sales performance in global markets.
Modules Offered:
First Contact

Successful tactics for increasing response rates

from cold calling, face to face meetings and emails by maximizing
your message and creating the right connection with potential
buyers.
Responding

to

Inquiries

Convert prospects to sales by

responding to or counteracting buyers stalling tactics to increase
successful sales conversions.

Buyers who Matter Learn how to vet and qualify potential buyers
in order optimize your time by working with prospects who will
actually buy.

Sales Presentations Whether hosting factory visits or giving sales

presentations learn how to create and deliver powerful presentations
to engage buyers and influence purchasing decisions in your favor.

Creating Partnerships Building partnerships with customers

Strategic Negotiation Learn new and advanced techniques and

tactics that influence your buyers perception of price, cost and value
and enable you to create long term partnerships.

Establishing

Relationships

Master information exchange,

overcoming concerns and negotiations, essential skills needed to
develop lasting, mutually beneficial customer relationships.

Selling at Trade Fairs Recognizing the assets of your team, as

well as utilizing individual strengths and talents to create team
synergy during the event. Discuss key strategies to generate more
exposure, identify and approach high quality leads and maximize
sales at Trade Shows.

Sales Writing Email is the preeminent tool in todays global

trading environment. Avoid email catastrophe by using tools and
strategies to create professional email correspondence for building
new relationships and continuing conversations with existing
customers.

Creating an On-line Presence Create your Linked-In profile to

set the foundation for your cyber-connection with the world. Also
learn how to create a communications strategy going forward to
capitalize on this essential marketing tool.

Sales

International Trade and Manufacturing

works much better than a hard sell approach. The key is knowing
how to build and then maintain such partnerships.

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Customized Workshops

Successful global organizations recognize the significant effects

that supply chain activities have on all elements of an
organizations financial performance. Such organizations enjoy
considerable cost savings, reduced cycle times and improved
production flexibility, providing significant competitive advantage
in the global marketplace.
Modules Offered:
Managing Supply Chains in China

As the global supply chain

becomes more complex companies must adapt to change. Learn
what it takes to successfully manage supply chains in China, reduce
risk and create opportunities for cost saving and innovation.

Purchasing (Introduction) The demand for purchasing skills is

growing steadily on a global scale. Gain insight into the key areas of
the purchasing function in a global market.
an intensely competitive global economy, it is important to not only
manage and develop existing suppliers but also discover new
suppliers.
Identify the process and importance of finding viable
suppliers to optimize quality and performance.

Purchasing (Order Management) Order Management is a key

factor in managing an effective global supply chain to optimize the
purchasing process and gain long term competitive advantage.

Logistics (Introduction) Our global economy relies on competitive

Supply Chain Management

International Trade and Manufacturing

Purchasing (Vendor Management and Selection) To survive in

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transport and logistics solutions, requiring increased skills and

disciplines to plan and manage the flow of goods through an
enterprise and out into the global market

Logistics

(Vendor Management and Selection) Vendor

evaluation, selection and management are complicated by the need
to consider substantial criteria.
Selecting the best partners,
negotiating terms to support long term relationships and managing
partnerships more efficiently can generate savings, establish a
competitive edge, strengthening your ability to respond to ever
changing demands and challenges created by ever-expanding global
markets.

Customized Workshops
The skill sets required for effective leadership in the 21st century
demand new and innovative training methods and programs that
adequately prepare leaders for the key roles they will play in
supporting their organizations success.
Modules Offered:
Defining Leadership When transitioning from individual performer
to leading a team, it is essential to learn effective leadership
fundamentals, for greater success, faster.

Leadership Styles Discover different forms of global leadership.

Explore your own natural style.
Recognize ways to embrace
differences and adapt your own style to achieve high productivity
from others.

Communication Styles In a diverse and changing environment,

the ability to understand, appreciate and communicate with a diverse
range of people, is essential for a leaders global development.

People and Performance Identify the keys to performance and

recognize different strategies and behaviors
relationships and get the best from your people.

to

build

effective

Powerful Presentations This one skill can be the key to opening

doors to leadership development, promotions and upward movement
in any global organization.
Learn how to deliver powerful,
memorable presentations.

Effective Business Writing Every written document represents

you and your organization. Ineffective written communication can
cause confusion, create a negative impression, delay the delivery of
important information and ultimately affect the productivity and
profitability of a company. Build your confidence and heighten your
skills to a professional business writing level.

Developing Global Leaders

Womens Leadership Globally, professional women face a unique

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set of challenges such as discrimination, stereotyping, balancing

career-family pressures to name a few. Learn the difference between
leading and managing and core skills required for global leadership.

Team Building To enhance individual and team growth, we

provide energizing team building sessions that combine fun activities
with communication, problem solving, leadership and strategic
planning to develop stronger team connections, trust and
communication.

Customized Workshops

Global Business Communications

International Trade and Manufacturing

- Sales
- Supply Chain Management

Developing Global Leaders

At Enjoy International, we pride ourselves on developing and

delivering custom-designed in-house workshops.
Call us today to discuss your organizations learning needs and
objectives.
From our list of offerings you select the modules, which suit your
needs.

Our Customized Approach

At Enjoy International we are proud to offer an In-house Training

Suite in the following areas:

We will then work with you to tailor the course content and
book the workshop dates to meet the requirements of your
company.

Enjoy International

Facilitators
Adam-Paul Smolak
Adam-Paul is a global entrepreneur, a thought
leader, ahead of his time. He has worked as a
manager, trainer, facilitator and translator
globally. He is a graduate of Union College in
Schenectady, New York and is fluent in
Mandarin Chinese. Currently CEO of Smolak
Industries his key role is establish and manage
joint venture partnerships in global markets.
Background:
- CEO,
Enjoy
International,
Smolak
Industries, Secure Sling & Strap
- Business Management Consultant
- International Operations Manager
- Senior Lecturer, Focus Business School
(Made-in-China.com)
Specialties Include:
Strategic planning
International trade sales
Government relationship management
Developing
and
operating
global
programs
for
Chinese
and
US
Universities
Designing and delivering corporate
training programs.

Anna Anderson
As a successful business owner and employer
for over 30 years, Anna has provided high level
training and coaching for high performing
teams and individuals throughout a wide range
of industries.
She has coached business
owners, directors, CEOs and managers on how
to create an environment of success for
themselves and for their teams.
Background:
- Managing Director, Enjoy International
- Business Management Consultant
- Lead Developer, Facilitator & Keynote
Speaker, Peoplepower Training Academy
- Senior Corporate Trainer @ multiple
MNCs
Specialties Include:
Leadership & Business Communication
Strategic & Tactical Planning
Change Management
Productivity & Time Management
Australasian Business Culture

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Grant Michaelson
As an innovative logistics and supply chain
executive with more than 25 years of
successful experience, Grant has a proven track
record of global strategic planning and tactical
execution in the manufacturing, logistics &
import/export industries. He has successful
histories within both established and start-up
organizations. Grant is a fluent Mandarin
Chinese speaker with extensive experience in
China, Asia, Europe, Latin America, Australia
and Africa.
Supply Chain Expertise:
- International
Logistics:
Ocean

Container and Bulk, Air, Rail, Truck &

Multimodal.
- Licensee, Federal Maritime Commission
(FMC) Corporate Officer, Certified,
Dangerous Goods Certification, IMDG,
DOT & IATA 2009
Purchasing Expertise:
Development of Direct and Indirect
groups, LEED Facility
Fleet
Management
&
Capital
Expenditures
Global Strategic & Small Business
sourcing
Certified Green Belt and Six Sigma
Small Business Liaison Officer

Scott Holbrook
In addition to being a Senior Consultant at
Enjoy International, Scott is also a Direct Sales
Professional for Smolak Industries. Scott draws
on his experience to teach clients how to
dramatically
improving
their performance
whether in business writing or international
sales. He has successfully advised thousands
of people from junior to senior level positions
on improving their professional presentation
and writing abilities.
Background:
- Senior Consultant, Enjoy International
- Direct Sales, Smolak Industries
- Senior Lecturer, Focus Business School
- Corporate Trainer @ multiple MNCs
Specialties Include:
Business English & Presentation Skills
Written Communication
International Sales Management
American Business Culture
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 Enjoy International

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