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Krowll has just come to ULM from another galaxy. Krowll asks for help in learning the rules of your culture,
especially those rules concerning interpersonal interaction. For example, Krowll isnt quite sure about the
following four issues: (1) Is it considered correct to interrupt someone who is speaking, and if so when is it
permissible? (2) How do you begin a conversation with someone you have never met before? (3) How long do
you maintain eye contact when talking to someone? How long do you maintain eye contact when listening to
someone? (4) What do you do with your hands and feet when you are sitting in a chair talking to someone?
Would these rules differ depending on whether Krowll is male or female? What interpersonal communication
rules can you give Krowll for dealing with these four communication situations.
Select 5 from the questions below and discuss within your group:
1. As you look around the classroom in which you are sitting, consider its nonverbal propertieshow
does this space facilitate your learning?
2. How mindful are you about the way you dress, wear your hair, or do your make-up? What messages are
you intentionally sending? To what extent do the people in your group receive your message
accurately?
3. Think about your dorm room, apartment, or house. How do you decorate it? What messages are you
intentionally trying to send?
4. Have you ever received on-the-job training regarding helpful nonverbal behaviors? (For example,
servers are often instructed to touch restaurant patrons lightly on the elbow or arm so they will get a
bigger tip).
5. What do you think about tattoos and body piercings? If you have one or both, why did you get them?
Do you regret it? What do you want to communicate with them?
6. Have you ever had a conflict with someone because you two had a different view of informal time?
What happened?
Select 4 from the questions below and discuss within your group:
1. What type of approaches do you use to initiate conversations? Which ones seem to work for you?
Which ones dont seem to be effective?
2. Discuss a time you received or sent a chain email. What was it about? How do you feel when you get a
lot of chain emails from someone? How can you let this person know, politely, that they are violating
the maxim of quantity?
3. How do you feel when you get interrupted? How do you feel when someone constantly interrupts the
instructor? How can you tactfully address someones tendency to interrupt you?
4. What taboos exist in regard to self-disclosure in the United States? How do you react if someone brings
up a taboo subject?
5. Discuss a time someone disclosed to you in an inappropriate way. What guideline(s) did the person
violate? How did it make you feel?
Table 8.3 on page 218 of the text lists several types of conversational partners that could lead to an ineffective
and frustrating conversation. Create a 1 minute conversation for three of these 10 types of conversational
partners and the rest of the class will guess the type being portrayed in your conversation(s). {Note: that would
be three 1 minute conversations you are creating. The types (for those who didnt bring a book) include: The
detour taker, the monologist, the complainer, the moralist, the inactive responder, the story teller, the egoist, the
thought completer, the self-discloser, and the advisor.