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Safety: follow guidelines, secured at all times at fixed location, secured individually, cylinder cart
Centrifuge: safety cups, disinfect weekly & after all spills/breakage, lubricate O rings & rotor threads, dont
use rotor that have been dropped, contact centrifuge rep for specific information
Fire: evacuate, alert others, close doors to confine fire & smoke, evacuate through nearest safe exit, no
elevators, move away from building, dont return until all clear announced
Electrical conductors: water, metal, human body
Personal injury: fire, radiological spill
Risk management:
Top management set policy, allocate resource; supervisor implement policy, training workers strict &
rigorous attention to details of procedures and practices & report incidents & exposures
ISO15189
4. Management requirements
4.1. Organization & Management
(authority, resources, no pressure) O chart
Quality Manager: ensure consistency, quality & technical validity of lab results;
Maintain quality manual & operation documentation, monitor lab practice to verify continuing
compliance w/ documented policies, ensure equipment calibration & maintenance done per schedule,
selection, training & evaluation of internal auditors, schedule & coordination of internal audits &
management review
4.2. Quality Management System: document polices & procedures communicated, available,
understood & implemented + QC, QC, EQAP, PT; depends on size of lab, staff #, range, vol of tests
Quality Manual: quality manual describe labs quality system; shall be developed as a working
document for use by lab staff, not check list for presentation to lab assessors
Include quality policy & objectives, documentation structure, policies, procedures & roles, scope of test
4.3. Document Control <review annually>
must have title, date of issue, page #, total # of page, issue authorities, source identification
4.4. Review of request & contracts
4.5. Examination by referral laboratories
4.6. External services and supplies (verify & validated before use)
4.7. Advisory Services (advice client on choice of examination & interpret results)
4.8. Resolution of complaints
4.9 Identification & control of Nonconformities
e.g. Out QC, complains, calibration, consumable defect, audits
4.10 Corrective action (investigate to determine root cause P.A)
Process of preventing recurrence of prob/mistake
4.11. Preventive Action (Pro-active)
Process of preventing occurrence of prob/improvement
4.12. Continual improvement (Quality indicator e.g. TAT, education, training)
4.13. Quality & technical records (Legible, Authentic, Reliable, Integral)
4.14. Internal audits (at least once annually/ every 12m)
4.15. Management review (once every 12 m)
5. Technical Requirements
5.1. Personnel; Approved Signatories
5.2. Accommodation & environment; Health, Safety, Manual Handling Operations
5.3. Laboratory equipment; Instruments, Ref materials, Consumables, Reagents, Analytical Systems;
test Bias, Reproducibility (diff lab comparison), Repeatability (same person), Stability, Linearity, Drift
Westgard Multirules
Control rules for interpreting control data; Objective is to obtain high probability of error detection and
low frequency of false rejection of runs.
High detection error from selecting rules sensitive to random & systemic errors
Daily QC: 1 3s, 2 2s, 10x
1 2s Detect systemic error <warning>;
1 3s detect random error <reject>
2 2s Detect systemic error <reject>
R 4s detect random error <reject>
4 1s Detect systemic error <reject>
10 x Detect systemic error <reject>
Hold back patient results check instrument settings, reagents, standards, device repeat run w/
fresh QC & reagents if out again check methodology & instrumentation refer to i/c
call service & take contingency measures keep log