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BA 3352 Production Management

Syllabus – Spring 2006

Instructor: Gene Deluke, email- Use WebCT, Office - SOM 2.613

Office Hours: Monday 9:00 am - 11:00 am, or by appointment
Office phone: 972-883-5953

Teaching Hari Duddi, hari-dp@yahoo.com

Assistant: Office Hours: by appointment
Phone: 817-703-7475

Objective: Production/operations management involves the integration of

numerous activities and processes to produce products and services in
a highly competitive global environment. Many companies have
experienced a decline in market share as a result of their inability to
compete on the basis of product design, cost or quality. Most now
agree that world class performance in operations, i.e., in product
design, manufacturing, engineering, and distribution, is essential for
competitive success and long term survival. This course considers
operations from a managerial perspective. We consider key
performance measures of operations (productivity, flexibility, quality,
and response time) as well as important concepts for improving the
performance of operations along these dimensions. At the end of the
course, students will have a fair understanding of the role
production/operations management plays in business processes.
Emphasis is given both to familiarization of various production
processes and service systems, and to quantitative analysis of
problems arising in the management of operations.

Prerequisites: STAT 3360, MATH 1326, MATH 2333

Textbook: Operations Management by William J. Stevenson, 8th Edition
Irwin/McGraw Hill, 2005
Homework: Each homework assignment must be submitted in class on the day it is
discuss homework problems with others, but you must write it up by
yourself with full understanding of what you write. Identical
assignments will be in violation of university regulations and will
Exams: All three exams will be in-class. NO MAKE-UP EXAMS WILL BE
SCHEDULED. See Tentative Lecture Timeline or Calendar on
WebCT for Exam dates.

Grading Policy: >90 A, 80-90 B, 70-80 C, 60-70 D, <60 F

20% homework, 25% Exam 1, 25% Exam 2, 25% Exam 3, 5%
Assurance of Learning Quiz
BA 3352 Production Management
Syllabus Addendum from UTD Judicial Affairs

Each student in this course is expected to exercise independent scholarly thought, expression
and aptitude. This addendum to the course syllabus is provided to assist you in developing and
maintaining academic integrity while seeking scholastic success.

General – All assignments & exams require individual, independent work.

Comments: Any exceptions will be clearly identified.
– Be sure your name is on your paper.
– Complete and turn in all assignments & exams on time.
– Retain confirmation of document delivery if submitted

Examinations: Be prepared…
– To leave all personal belonging at the front of the room or other
designated location (this includes cell phones, turned off of course,
and beverage containers)
– To remove your cap or hat
– To remove the batteries from any electronic device (e.g. calculator)
– To change seating
– To sign out when exiting the testing room
– To be escorted for lavatory use
All episodes of suspected scholastic dishonesty will be reported according to University policy.
Students who violate University rules on scholastic dishonesty are subject to disciplinary
penalties, including the possibility of failure in the course and/or dismissal from the University.
Since such dishonesty harms the individual, all students and the University, policies on
scholastic dishonesty will be strictly enforced. Penalties that may be assessed for scholastic
dishonesty may be reviewed in Subchapter D. Penalties at

For help with test anxiety or time management, the following resources are available:
your academic advisor, the Learning Resource Center (MC2.402), the Counseling
Center (SU1.608), the New Student Programs Office (SU1.610), and your instructor

University guidelines recommend that you study 2-3 hours per week for every credit
hour in which you are enrolled. For example, University expectations suggest that you
spend 4-9 hours outside of class every week on BA 3352 homework and studying!