AIM 4193: PROFESSIONAL COMMUNICATION III

Summer 2005
Instructor: Tiffany Bortz
Email: tabortz@utdallas.edu
Office SOM 4.223
Phone: (972) 883-4774
Office Hours: Mondays from 3:30 p.m. to 4:30 p.m.
Tuesdays from 9:45a.m. to 10:45a.m.

I. COURSE OVERVIEW

Professional accountants are the information managers of the 21st century. In order to
meet the demands of this strategic business position, professional accountants must be
able to effectively communicate to their clients, their employers, and to the public.

The purpose of this course is to teach the future information managers, accountants, how
to obtain and communicate information. Information managers must be able to identify
their clients’ needs and meet those needs in a timely manner. You will have the
opportunity to develop the oral and written communication skills that are required in a
client-service environment.

II. COURSE MATERIALS

Effective Writing: A Handbook for Accountants 6th Edition by Claire and Gordon May

III. COURSE EVALUATION

1. Class Participation (80%): This course is a combination of discussions, lectures, and

guest speakers. Class participation is expected. In order to maximize your benefits in
this course, you must attend class. Attendance will be taken each session, and you
must dress in business casual attire for guest speaker sessions. You are allowed ONE
absence. More than one absence may result in a reduction of one letter grade.

2. Individual Assignments (20% ): Throughout the course, you will be required to turn in
several short, written assignments.

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 COURSE OUTLINE – AIM 4193

DATE DISCUSSION TOPIC & ASSIGNMENT DUE

• Introduction to the Course
5/17 • Guest Speaker, Judy Guyer, SOM Career • Professional Accountants as Communicators
Services
5/24 • Business Etiquette • None
5/31 • Business Etiquette (cont.) • Business Etiquette Assignment
6/7 • Conflict Resolution in the Workplace • Business Etiquette Assignment Due
6/14 • Conflict Resolution in the Workplace (con’t) • Conflict Resolution Assignment Due
6/21 • Guest Speaker, TBA • Business Casual Attire Required!
6/28 • Guest Speaker, TBA • Business Casual Attire Required!
7/5 • Guest Speaker, TBA • Business Casual Attire Required!
7/12 • The Six Essentials of Effective Listening • None
• The Six Essentials of Effective Listening
7/19 • None
• Course Evaluations

7/26 • Finals Week – NO CLASS • None

NOTE: Guest speaker dates are subject to change due to work obligations. I will inform you of changes as soon
as they occur so that you can dress appropriately

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