Dileep Maddukuri

2/10 Wilkinson road ? Ellerslie Auckland 1060 Mobile: 0224382137

Email: mrdileep@hotmail.com
Career Objective.
To obtain part time employment within Customer Service while I complete my studi
es. My previous roles have seen me exposed to all facets of Customer Service in
both phone based and face-to-face environments. I have excellent communication s
kills and the ability to communicate with customers on all levels. I am now look
ing to utilize my previous experience and exposure in a customer focused environ
ment.
Transferrable Skills.
* Excellent verbal and written communication
* Comprehensive problem solving abilities.
* Good time management skills and work well under pressure.
* Positive attitude and willingness to learn.
* Self motivated and enthusiastic in learning new skills..
Employment History.
Edelweiss Financial services, Hyderabad, INDIA
Aug
Management Trainee

2010 Dec ? 2011

Responsibilities And Achievements

Attended the phone calls and listened to the customers for their complaints
?
focused on the human relations
?
Guided the clients with these best suitable products.
?
Worked with set standards and maintained the quality.
?
Created a positive customer services spirit among the employees.
?
Disciplined, dedicated and soft-spoken to the customers.
?
Struggled hard for the better marketing and goodwill of company.
?
Suggested new plans for better marketing and advertisement.
?
a introduced new products and services to the customers and increased th
e sales of company.

2. Karvy Private Wealth, INDIA

2011 SEP ? 2014JUN
Customer Service Representive
Responsibilities And Achievements
To advise clients on research calls and advising them with Equity Investments,Ke
eping abreast of market changes and analysing stock movements/ finance of the co
mpany
Updating clients on research calls and advising them on asset allocation within
their portfolio
Ensuring adherence to compliance norms of the organization
Should be working on primary markets.
Advisory should happen either voice based, Chat based, Email based or inbound ca
lls.
3. Jesus calls NZ Trust Auckland, New Zealand (Voluntary work)
Administration Support
Jul 7 2014 to till Da

te.
Responsibilities And Achievements
as a administrative assistant to Jason prasad my job description was very divers
e doing everything from editing, to data entry, customer support, personal minis
try to supporters, filing with the NEAT file system, purchasing, contacting vend
ors, all mail responsibilities, purchasing, selecting furniture and art, and per
forming hospitality for our nonprofit organization.
4. Maungakiekie Electorate
Administration Support
er

Fixed term till Octob

Responsibilities And Achievements

Administrativesupportstaff assist the Returning Officer( Philip Wilson) to prepare
for and conduct general elections, by -elections and referenda within a designa
ted electorate that maintain public and political confidence by ;
Supporting electorate management and staff in the delivery of electoral events;
delivering high quality services to parties,Candidates and voters on the general
and Maori rols with in your electorate.

Education credentials.
Pursuing: Business Diploma (Level 7) in New Zealand School of education.
Bachelors in computerscience
Masters Of Business Administration (IMI BELGEIUM)
Bachelors of technology In Computer science.
Interests.
Cricket, And Gymnasium.
Referees.
Nirmala Konapur , People Max, Communication ambassador
0223070863
Erin hanifin, Electroate Commission, Hr manager
Ph:0272977753
Jason Prasad ,Jesus Calls Nz trust, Cordinator Jesus
Ph :0274772937

Dileep kumar Maddukuri 3 of 3 pages