Vous êtes sur la page 1sur 22

Management in all business and organizational

activities is the act of getting people together to


accomplish desired goals and objectives using
available resources efficiently and effectively.
 Management comprises of:


 Planning

 Organizing
 Staffing

 Directing/Leading
 Controlling

1.

2.
3.

4.
5.

6.
7.

Division of Labor
Authority
Discipline
Unity of Command
Unity of Direction
Subordination of individual interests to the
general interests
Remuneration

Centralization
9. Scalar Chain
10. Order
11. Equity
12. Stability of tenure of personnel
13. Initiative
14. Esprit de Corps
8.







Forming a Strategic Vision


Setting Objectives
Crafting a Strategy
Execution of Strategy
Monitoring, Evaluation and Control

What kind of an organization should we


build? 10 years from now, what should we be
known for?

The purpose of setting objectives is to


convert vision and mission statements of the
company to specific targets.
Helps in tracking organizations progress.

Financial

 Enhance long-term shareholder value


 Improve Cost-efficiency

 Increase revenue growth

Customer

 Build high performance products


 Expand market share

 Enhance Brand Image

Internal Process





Operational Excellence
Increase Demand through CRM
Growth through Innovation
Implement good environmental policy

Learning & Growth

 Develop strategic competencies


 Build learning culture
 Expand capabilities with technology







Focus on single business or multiple


business?
Mass market or Niche market?
Wide or narrow range of products?
How to respond to changing preferences of
customers?
How to respond to emerging markets and
competitors?

1.

2.
3.

4.
5.

6.
7.

Define the problem


Identify the limiting factors
Develop potential alternatives
Analyze the alternatives
Select the best alternative
Implement the decision
Establish a control and evaluation system

1.

2.
3.
4.
5.

Review plans and objectives


Identify activities necessary to accomplish
the objectives
Classify and group activities into
manageable units
Assign activities and delegate authority
Design hierarchy of relationships

Vertical Communication

 Downward communication
 Upward communication

Horizontal Communication

Informal Groups

The Grapevine






Recruitment & Selection


Training & Development
Performance Appraisal
Compensation & Wages

Leading is establishing direction and influencing


others to follow that direction.
Leadership traits
 Drive
 Self-confidence
 Motivator
 Cognitive ability
 Business knowledge
 Decision making skills

Empowering employees and setting them on


track to achieve personal as well as
organizational goals.

Theories of Motivation
1. Hierarchy of Needs
2. Herzbergs two-factor theory
3. McGregors Theory X and Theory Y

Corporate Governance is the system by which


companies are directed and controlled
Corporate governance involves a set of
relationships between a companys
management, its board, its shareholders and
other stakeholders.

Business ethics can be defined as written and


unwritten codes of principles and values that govern
decisions and actions within a company. In the
business world, the organization's culture sets
standards for determining the difference between
good and bad decision making and behavior.