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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 1 of 35 Page ID #:1

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GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

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GERAGOS & GERAGOS


A PROFESSIONAL CORPORATION
LAWYERS
HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411
Telephone (213) 625-3900
Facsimile (213) 625-1600
Geragos@Geragos.com

MARK J. GERAGOS
BEN J. MEISELAS
GREG L. KIRAKOSIAN
TYLER M. ROSS

SBN 108325
SBN 277412
SBN 294580
SBN 292263

SAMINI SCHEINBERG, PC
BOBBY SAMINI
SBN 181796
NICOLE PRADO
SBN 269833
MATTHEW M. HOESLY SBN 289593
949 S Coast Dr., Suite 420
Costa Mesa, CA 92626
Telephone: (949) 724-0900
Attorneys for STEPHEN JOHNSON, REGINALD PETERSON, RYAN SEDA,
JASON YOUSEPH, and MICHAEL KERR

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UNITED STATES DISTRICT COURT

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CENTRAL DISTRICT OF CALIFORNIA

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CASE NO.: 8:14-cv-01991


STEPHEN JOHNSON, an individual;
REGINALD PETERSON, an individual;
RYAN SEDA, an individual; JASON
YOUSEPH, an individual; and
MICHAEL KERR, an individual,

COMPLAINT FOR DAMAGES

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1. INTENTIONAL INFLICTION
OF EMOTIONAL DISTRESS;
2. NEGLIGENT INFLICTION
OF EMOTIONAL DISTRESS;
3. RELIGIOUS
DISCRIMINATION;
4. RACE DISCRIMINATION;
5. RACE DISCRIMINATION;
6. VIOLATIONS OF EQUAL
PAY ACT;
7. AGE DISCRIMINATION;
8. DISABILITY
DISCRIMINATION;
9. WRONGFUL
TERMINATION;
10. CONSTRUCTIVE
TERMINATION;
11. HARASSMENT;
12. RETALIATION;
13. FAILURE TO MAINTAIN
WORK ENVIRONMENT
FREE FROM HARASSMENT.

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DEMAND FOR JURY TRIAL

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Plaintiffs,

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vs.

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ZILLOW, INC., a Washington


corporation; and DOES 1 through 50,
inclusive,
Defendants.

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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 2 of 35 Page ID #:2

INTRODUCTION

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

1.

Plaintiffs Stephen Johnson, Reginald Peterson, and Ryan Seda, each

individually bring claims against their former employer Zillow, Inc. (NASDAQ: Z)

for horrific and discriminatory working conditions. Specifically, each former Zillow

employee faced constant discrimination on account of being African American. These

former employees (1) were referred to by Zillow as the NAACP black coalition, (2)

were nicknamed Samuel Jackson and Bagger Vance, (3) were told they nigger

lipped cigarettes, and (4) were moved to the back of the sales floor where they were

denied sales leads and incoming cold calls which were routed to other non-African

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American employees by Zillow sales manager Doug Slotkin and Jon Boller. Attached

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to this Complaint as Exhibit A are text messages from Zillow supervisor Gabe

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Schmidt containing a sample of the discriminatory culture that Plaintiffs faced on a

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daily basis.

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2.

Separately, Zillow demanded that Plaintiff Ryan Seda remove his

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personal Zillow sales icon which read Thank you lord and God over money while

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permitting other employees who had Zillow icons with alcohol and smoking imagery.

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Zillow management condoned and endorsed sales icons containing alcohol and

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smoking imagery, which was reflective of the office culture. Mr. Seda was

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constructively terminated from Zillow after complaining of the working conditions

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and told that there was no place for religious imagery at Zillow.

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3.

Plaintiff Michael Kerr was injured while working at Zillow based on

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managers yelling in his ear and from the loud techno music which was blasting from a

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speaker near his position on the sales floor.

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accommodations, Zillow managers retaliated against him by moving him directly next

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to the speaker where the music was blasting from. Mr. Kerr measured the decibel

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level of the music and yelling and uncovered it was between 80-100 decibels. Mr.

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Kerrs doctors informed him that he lost 40 percent of his hearing based on high

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volume sound-related damage. Mr. Kerr will have ringing in his ears for the rest of
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When Mr. Kerr requested

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 3 of 35 Page ID #:3

his life. Mr. Kerr was constructively terminated after complaining of these conditions,

and being told by Zillow managers that his hearing loss was attributed to his age and

not from the working conditions he suffered through.

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

4.

Plaintiff Jason Youseph brings claims against Zillow after being

retaliated against on account of having to undergo surgery for a herniated disk. Mr.

Youseph was placed on probation by his manager because he had to undergo two

weeks of physical therapy.

informed him that he had to make up 2,100 minutes of call time for the remainder of

the month a task which was nearly impossible. When Mr. Youseph was unable to

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meet this onerous condition, he received a letter of reprimand and probation which he

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was required to publically post on his desk for all to see as a form of shaming. When

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Mr. Youseph finally caught up with his call time hours, he was instructed by his new

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manager, Gabe Schmidt, to rip up the public reprimand as a reward for meeting call-

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time goals. Shortly thereafter, Mr. Youseph informed Zillow management that he

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required another surgery for the same medical condition. Mr. Youseph was swiftly

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brought in front of human resources and informed he was being terminated for

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insubordination because he had ripped up the same letter of reprimand that he was

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instructed to rip up by his supervisor, Gabe Schmidt.

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5.

When Mr. Youseph returned to work, his manager

The five separate Zillow employees who bring their own individual

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claims herein suffered severe emotional distress from these shockingly heinous

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working conditions. When these employees spoke up to management, and demanded

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they be treated with decency and be afforded basic employment rights, they were

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either directly terminated or constructively terminated through a common plan and

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scheme of weeding out employees who did not fit the Zillow prototype of embracing a

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corrosive and discriminatory work culture where values such as god over money

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had no place.

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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 4 of 35 Page ID #:4

PARTIES

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GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

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6.

Plaintiff Stephen Johnson, at all relevant times, was an individual

residing in Orange County, California.


7.

Plaintiff Reginald Peterson, at all relevant times, was an individual

residing in Orange County, California.


8.

Plaintiff, Ryan Seda, at all relevant times, was an individual residing in

Orange County, California.


9.

Plaintiff Jason Youseph, at all relevant times, was an individual residing

in Orange County, California.


10.

Plaintiff Michael Kerr, at all relevant times, was an individual residing in

Orange County, California.


11.

Defendant Zillow, Inc. (NASDAQ: Z), at all relevant times, was a

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Washington corporation with its headquarters and principal place of business in

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Seattle, Washington. Zillow is registered to do business in the State of California and

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maintains an office with over a hundred employees in Orange County, California.

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Zillow is an online home and real estate marketplace for homebuyers, sellers, renters,

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real estate agents, mortgage professionals, landlords, and property managers. Zillow

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claims its database contains more than 110 million U.S. homes. Zillow also operates

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the largest real estate and rental advertising networks in the country.

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12.

Plaintiffs are unaware of the true names and capacities of the Defendants

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named herein as Does 1 through 50, inclusive, and therefore sue said Defendants by

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such fictitious names. Plaintiffs will seek leave of Court to amend this Complaint to

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allege the true names and capacities of said Defendants when the same are

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ascertained. Plaintiffs are informed and believe and thereon allege that each of the

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aforesaid fictitiously named Defendants are responsible in some manner for the

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happenings and occurrences hereinafter alleged, and the Plaintiffs damages and

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injuries as herein alleged were caused by the conduct of said Defendants.

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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 5 of 35 Page ID #:5

JURISDICTION AND VENUE

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because the amount in controversy as to each individual Plaintiff exceeds $75,000.00

exclusive of interest and costs and because Defendant is incorporated in a state other

than the state in which all Plaintiffs reside and Defendant has its principal place of

business and high-level officers which direct, control, and coordinate the corporations

activities from its headquarters in Seattle, Washington.

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HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411

This Court has jurisdiction over this action pursuant to 28 U.S.C. ' 1332

GERAGOS & GERAGOS, APC

13.

14.

This Court has supplemental jurisdiction over the remaining common law

and state claims pursuant to 28 U.S.C. ' 1367.


15.

Venue is proper in this Court pursuant to 28 U.S.C. ' 1391 because a

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substantial part of the events giving rise to each Plaintiffs claims occurred in the

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Central District of California.

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FACTUAL ALLEGATIONS

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Zillows Intolerable Work Environment

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16.

Zillows managers in the Irvine, California office deliberately and

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consistently created an overtly high stress, high intensity, unwelcoming, and hostile

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atmosphere for their employees to work on a daily basis. Zillow executives within the

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Irvine office continuously turned a blind-eye to their managers unlawful treatment of

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employees and effectively created an anything goes managerial style to effectuate

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higher sales numbers. Attached hereto as Exhibit B is a copy of an email from Zillow

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Vice President Doug Slotkin informing sales consultants that lunch breaks were

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prohibited. The email reads:

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It is not ok to grab the lunch provided and then leave the


office for an hour break at lunch time this defeats the
purpose. Fair?

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17.

Through various methods of intimidation, harassment, and threats of

termination, Zillow demanded that its sales employees, including Plaintiffs, work
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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 6 of 35 Page ID #:6

under impossible and unlawful working conditions.

Plaintiffs through constant yelling, cursing, and disrespect in an attempt to unlawfully

require Plaintiffs to:

a. work countless overtime hours without compensation;

b. work through their legally mandated rest breaks throughout the day;

c. eat their lunches at their desks while continuously making sales cold
calls; and

d. remain standing for upwards of three hours during non-stop cold call

periods Zillow referred to as the Blitz.

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

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GERAGOS & GERAGOS, APC

Zillow managers bullied

18.

Zillow managers created this boiler-room atmosphere of non-stop work

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by setting an unreasonably high 210 minutes of mandatory talk time and requiring

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Plaintiffs to reach an unattainable sales quota. Plaintiffs were expected to follow these

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demands without question while managers played deafeningly loud techno music

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throughout the workday.

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19.

Zillow executives were aware of their managers unlawful treatment of

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employees and consistently ignored the complaints of their employees, including

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Plaintiffs. By turning a blind-eye to this conduct and failing to control its managers,

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Zillow effectively condoned its managers conduct and perpetuated the boiler room

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office atmosphere which led to constant disrespect and blatant violations of

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Californias laws intended to protect employees from such treatment.


Race Discrimination

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20.

Zillow management had a pattern and practice of racial discrimination

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against African-American employees by making explicitly racist and discriminatory

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jokes and statements concerning African-Americans and by creating a system where

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the few African-American employees were denied opportunities and lucrative

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incoming sales calls regularly provided to others.

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21.

Plaintiffs Ryan Seda, Stephen Johnson, and Reginald Peterson were some

of the few African-American employees hired at Zillows Irvine Office. Mr. Seda,
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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 7 of 35 Page ID #:7

Mr. Johnson, and Mr. Peterson were all hired on or about June 2012. Each Plaintiff

was originally placed under different managers until their second or third week of

work, when all three were placed under the same team managed by the only African-

American sales manager, Edward Cornelius.

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Zillows Senior Sales Manager, Jon Boller, would openly refer to this

sales team, a team he specifically created upon information and belief based on their

race, as the Black Coalition. When Mr. Boller, the highest ranking sales manager at

Zillows Orange County office, would see Mr. Seda, Mr. Johnson, and Mr. Peterson

together, he would state, What is this, an NAACP convention?

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GERAGOS & GERAGOS, APC

22.

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Plaintiffs were regularly called nicknames such as Samuel Jackson and

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Bagger Vance by Zillow management. The sales team consisting of Mr. Seda, Mr.

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Johnson, and Mr. Peterson were moved to the back corner of the sales floor where

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they were denied the same sales leads and incoming sales calls as the non-African

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American employees within Zillow. Plaintiffs complained to management of these

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conditions, and management continued to engage in the discriminatory conduct

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outlined above.
Religious Discrimination

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24.

In the face of this discriminatory conduct, Mr. Seda continued to hold his

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faith near and dear to his heart. Mr. Sedas internal sales icon at Zillow had the words

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thank the lord and god over money. Mr. Seda was instructed that there is no

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place for these types of images at Zillow. Mr. Seda complained to his managers that

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other employees had icons that endorsed alcohol and smoking and were not similarly

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instructed to remove their icons.


Age Discrimination

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25.

Zillow management routinely and unapologetically subjected older

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employees to hurtful and inappropriate comments regarding their age while employed

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at Zillow including, but not limited to: (1) younger people are faster; (2) youre too

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old to close; (3) do you even know how to work a computer?; (4) you cant keep
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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 8 of 35 Page ID #:8

up with the rest of us, (5) I cant believe youre as old as you are, (6)you dress so

professional, you make people feel uncomfortable and need to tone it down, and (7)

you need to drink the Zillow Kool-Aid to fit in with the culture.

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Plaintiff Stephen Johnson began his employment with Defendant Zillow

on or about June 1, 2012 as an Inside Sales Consultant. Mr. Johnson is a 45-year-old

seasoned salesperson with over 15 years in sales and marketing experience. Prior to

working at Zillow, Mr. Johnson received numerous awards, including the Presidents

Club Award on more than one occasion, which is only awarded to individuals who

exceed $1,000,000.00 in sales.

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GERAGOS & GERAGOS, APC

26.

27.

Instantly upon beginning work at Zillow, Mr. Johnson learned that

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explicitly racist and discriminatory jokes and statements were commonplace by Zillow

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managers.

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unapologetically subjected Mr. Johnson to harassing and discriminatory comments

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with specific reference to his age, including but not limited to: older people cant

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grind it out, and younger kids can go harder.

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28.

Mr. Johnsons Senior Sales Manager, Jon Boller, also routinely and

This repulsive conduct also took the unlawful form denying Mr. Johnson

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employment advancement and participation in lucrative sales call-ins, and other

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benefits of employment based in substantial part on account of his age and race

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without any reasonable justification.

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29.

Although Mr. Johnson successfully performed his duties and consistently

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met sales goals and other criteria established by Zillow, younger non-African

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American employees in the same position with less experience and less performance

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success were given more favorable treatment.

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30.

When Mr. Johnson questioned or complained about the ongoing

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harassment and unlawful denial of similar opportunities, Zillow managers would

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consistently ignore his concerns.

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comments regarding his age while younger non-African American employees were

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allowed opportunities of advancement and higher earning ability.

Instead, they continued to make unabashed

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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 9 of 35 Page ID #:9

working conditions to exist. Indeed, the Zillow office culture in Southern California

has been described as an adult frat house where age discrimination and other forms

of harassment are normalized, condoned, and promoted by Zillows management.

Ultimately, the reprehensible behavior of Zillow management led to the wrongful

termination of Mr. Johnson.


32.

Plaintiff Reginald Peterson, a family man and experienced salesman, was

similarly subjected to discrimination by Zillow on account of his age and race. Prior

to working at Zillow, Mr. Peterson had substantial sales experience including a job on

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HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411

Zillow intentionally created or knowingly permitted the above-described

GERAGOS & GERAGOS, APC

31.

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Wall Street.
33.

Shortly after hearing the promise of a positive work environment with

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opportunities for advancement within the company, Mr. Peterson relocated himself

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and his family from Palm Springs to Orange County for the position. Shortly

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afterwards, however, Mr. Peterson started to experience discriminatory conduct at the

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hands of Zillow management.

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34.

Zillow Senior Sales Manager Jon Boller and Sales Manager Cody

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Fagnant would routinely subject Mr. Peterson to harassing and discriminatory

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comments with specific reference to his age, race, and professional demeanor.

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Discriminatory statements include, but are not limited to: I cant believe youre as

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old as you are, you dress so professional, you make people feel uncomfortable and

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need to tone it down, and you need to drink the Zillow Kool-Aid to fit in with the

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culture.

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35.

Additionally, Mr. Peterson witnessed members of Zillow management,

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including Mr. Boller and Mr. Fagnant, routinely fraternize with younger employees

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and help them achieve more sales while continuously ostracizing Mr. Peterson after

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finding out that he would rather spend time with his family after work instead of

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drinking Zillow Kool-Aid and taking part in Zillows frat house culture.

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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 10 of 35 Page ID #:10

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

When Mr. Peterson noticed that younger employees with either similar or

less successful sales numbers were getting inbound calls, he complained to his

manager who informed him that Doug [Slotkin] has to like you if you expect

incoming calls. When Mr. Peterson approached the Vice President, Mr. Slotkin,

concerning his continuous denial of incoming calls, Mr. Slotkin simply stated youll

get incoming calls when you deserve them.

deserving than younger non-African American employees, Mr. Peterson continued to

work hard in hopes that he would eventually get incoming sales calls. Mr. Peterson

was continuously denied incoming sales calls until he was finally terminated because

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GERAGOS & GERAGOS, APC

36.

he did not have enough sales and was generally not a good fit for Zillow.
Disability Discrimination / Retaliation

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Confused as to why he was less

37.

Plaintiff Jason Youseph began his employment with Defendant Zillow,

Inc. on or about August 2013 as an Inside Sales Consultant.


38.

Mr. Youseph unfortunately experienced, and learned, of Zillows

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widespread callous and unlawful practices of discriminating against those with

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disabilities and its policy and practice of immediately terminating those who took sick

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days or medical leave. Mr. Youseph witnessed Zillow immediately terminate many

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employees who were either hospitalized or informed Zillow of upcoming surgeries.

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39.

On or about January 2014, Mr. Youseph suffered a back injury resulting

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in severe pain associated with four herniated discs which necessitated Mr. Youseph to

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take time off. Mr. Youseph informed his manager of his serious injuries and his need

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for leave. Mr. Yousephs manager begrudgingly permitted a limited two weeks off.

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40.

Before returning to work, Mr. Youseph informed his manager of his need

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for further time off on account of his serious injuries. Ms. Yousephs manager simply

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stated, thats not a good idea Jason. Fearful that he would be terminated if he

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requested the needed time off, Mr. Youseph returned to work.

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41.

Upon his return to work, Mr. Youseph informed his manager that his

treatment required daily physical therapy sessions which he had scheduled to take
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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 11 of 35 Page ID #:11

place on his lunch break. Mr. Yousephs manager shamelessly reminded him that

you dont have lunch breaks.

without his required physical therapy, Mr. Youseph was left with no alternative but to

complain of the managers unlawful treatment to his human resources supervisor.


43.

Mr. Yousephs manager learned of his complaints to human resources

and immediately punished him by requiring him to make up the 2,100 minutes of call

time he missed during his leave.

unreasonably high daily call quota from 210 minutes to the unreachable 310 minutes.

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HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411

Upon hearing his managers callous demands to work through lunch

GERAGOS & GERAGOS, APC

42.

44.

Mr. Yousephs manager raised the already

As expected, Mr. Youseph inevitably failed to reach these absurd

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demands and was again unfairly reprimanded and forced to publicly post his

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reprimand and probationary status on his desk for all to see so that he could be

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publically ridiculed and shamed.

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45.

Mr. Youseph continued to complain of his managers retaliatory conduct

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to his human resources supervisor, who simply removed Mr. Youseph from the

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managers sales team and placed him under the management of Gabe Schmidt.

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However, neither human resources nor Mr. Schmidt cleared him of his probationary

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status and, in fact, continued to demand that he keep his public reprimand letter posted

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on his desk and that he make up his previously missed call minutes.

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46.

After several months of unlawfully requiring Mr. Youseph to work

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overtime hours without compensation, in early May 2014, Mr. Youseph finally caught

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up with his missed call minutes.

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congratulated Mr. Youseph and instructed him to celebrate by ripping up his

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reprimand still posted on his desk.

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47.

Mr. Schmidt publicly and enthusiastically

On or about May 21, 2014, Mr. Youseph learned that his herniated disks

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had not properly healed and would require immediate surgery.

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Youseph informed Mr. Schmidt of his need for surgery. Before responding to Mr.

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Yousephs request, Mr. Schmidt stated that he would call a meeting with human
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That day, Mr.

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 12 of 35 Page ID #:12

resources where Mr. Youseph could formally request his time off.

meeting the following day, Mr. Youseph was informed that he was being terminated

for insubordination arising from Mr. Yousephs act of publicly ripping up his

reprimand letter.

48.

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GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

During that

Plaintiff Michael Kerr experienced similar heinous treatment and

working conditions as Mr. Youseph.


49.

Mr. Kerr began his employment with Defendant Zillow on or about

September 17, 2012 as an Inside Sales Consultant.


50.

Mr. Kerr immediately noticed Zillows high pressure and bizarre frat-

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house atmosphere which included managers continuously hazing and yelling in their

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employees ears while playing extremely loud electronic techno music.

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51.

Within only a month of Mr. Kerrs employment at Zillow, he noticed a

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high-pitched and painful ringing in his ear, which he never before experienced. Mr.

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Kerr also began to realize the quick decline of his ability to hear which was similarly

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acknowledged by his wife and fellow Zillow employees.

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52.

On or about December 2012, Mr. Kerr brought his painful ear ringing

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and hearing loss concerns to the attention of Zillow manager, Cody Fagnant. Mr. Kerr

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explained that the constant techno music played by Zillow managers and the incessant

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yelling into employees ears during the sales Blitz periods had caused him serious

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pain and potential hearing loss. Instead of addressing these concerns and changing

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Zillows management style, Mr. Fagnant insulted him and stated that your hearing

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loss is because of your old age.

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53.

Mr. Kerr continuously complained of his ear pain and hearing loss until

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February 2013, when Mr. Fagnant publicly chastised him for his complaints and

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disciplined him by moving his seat directly next to the speaker which Mr. Kerr had

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associated as being one of the main causes of his ear pain and hearing loss. In his new

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location, Mr. Kerr sat next to a co-worker who regularly wore heavy duty shooting

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range ear muffs to preserve his hearing.


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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 13 of 35 Page ID #:13

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Immediately after his reprimand of being moved next to the dangerously

loud speaker, Mr. Kerr noticed his ear and hearing condition continue to quickly

worsen. As a result, Mr. Kerr brought a device to measure the noise decibels in the

office. Mr. Kerr kept records of noise decibels reaching upwards of 80 to 100

decibels.

GERAGOS & GERAGOS, APC

54.

55.

On or about March 2013, Mr. Kerr contacted his manager, Mr. Fagnant,

and human resources supervisor, Hanja Enyeart, to complain of (1) the dangerously

loud recorded decibel levels within the office; (2) OSHAs requirement of employers

to provide hearing protection in work environments consisting of decibel levels

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above 85; (3) and his desire to submit a workers compensation claim in connection to

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his hearing loss.

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ridiculous and retaliated against Mr. Kerr by giving him the unreasonable ultimatum

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of either continuing to work or quit. This discriminatory conduct led Mr. Kerr to be

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constructively terminated from Zillow in the spring of 2013, as Mr. Kerr was left with

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no choice other than to leave the company to preserve what little hearing ability he

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had left.

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56.

Both Mr. Fagnant and Ms. Enyeart considered his complaints

Following his constructive termination by Zillow, Mr. Kerrs doctor

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notified him that his hearing had been damaged by loud noise resulting in the loss of

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40% of his hearing and that the ringing in his ear would be permanent.
Wrongful and Constructive Termination of Employees

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57.

Through the above mentioned allegations, Zillow management

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consistently treated employees who did not fit into its dictatorial boys club as lepers,

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objects, and servants undeserving of basic employment rights and human dignity, and

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either terminated or constructively terminated its employees.

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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 14 of 35 Page ID #:14

FIRST CAUSE OF ACTION

INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS

(All Plaintiffs Against All Defendants)

allegation contained above and incorporate the same herein by this reference as

though set forth in full.

8
9

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Plaintiffs reallege and incorporate as if fully stated herein each and every

GERAGOS & GERAGOS, APC

58.

59.

Defendants conduct, as described above, was extreme and outrageous

and beyond the bounds of decency tolerated in a civilized society.


60.

Defendants conduct was intended to cause Plaintiffs emotional distress

10

and Defendant acted with a reckless disregard to the probability that Plaintiffs would

11

suffer emotional distress.

12

61.

Defendant Zillow ratified its agents, servants, employees, and authorized

13

representatives unlawful conduct and behavior as described herein by: (1) allowing

14

an adult frat house culture to exist in its Orange County office; (2) creating a boiler

15

room atmosphere whereby employees would not be allowed to stand and/or sit down

16

for extended periods of time during designated periods Zillow referred to as the

17

wave and the blitz; (3) continuing to pay its agents, servants, employees, and

18

authorized representatives despite knowledge of the unlawful conduct described

19

herein; and (4) failing to report the unlawful conduct of any of its agents, servants,

20

employees, and/or authorized representatives at any point to any authorities within or

21

outside of Zillow. Additionally, Zillows upper management and supervising persons

22

took part in the treatment to employees and/or endorsed the conduct towards its

23

employees.

24

62.

Plaintiffs suffered severe emotional distress.

25

63.

Defendant was a substantial factor in causing Plaintiffs severe emotional

26
27
28

distress.
64.

As a direct and proximate cause of the tortious, unlawful, and wrongful

acts of Defendant and its respective agents, servants, employees, and authorized
- 14 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 15 of 35 Page ID #:15

representatives as aforesaid, Plaintiffs have suffered past and future special damages

and past and future general damages in an amount according to proof at trial.

Plaintiffs have been damaged emotionally and financially, including but not limited to

emotional suffering from emotional distress and ridicule, as well as loss of income,

employment, and career benefits.

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

65.

In engaging in the conduct as hereinabove alleged, Defendant and its

agents, servants, employees, and authorized representatives acted with malice, fraud,

and oppression and/or in conscious disregard of Plaintiffs health, rights, and well-

being, and intended to subject Plaintiffs to unjust hardship, thereby warranting an

10

assessment of punitive damages in an amount sufficient to punish Defendants and

11

deter others from engaging in similar conduct.

12

SECOND CAUSE OF ACTION

13

NEGLIGENT INFLICTION OF EMOTIONAL DISTRESS

14

(All Plaintiffs Against All Defendants)

15

66.

Plaintiffs reallege and incorporate as if fully stated herein each and every

16

allegation contained above and incorporate the same herein by this reference as

17

though set forth in full.

18

67.

Defendant owed a duty to use reasonable care in its conduct with regard

19

to the health, safety, and rights of Plaintiffs. It was foreseeable and probable that

20

Plaintiffs would suffer severe emotional distress from Defendants conduct.

21

68.

Defendant was negligent by breaching the duty of care it owed to

22

Plaintiffs when Defendants agents, employees, and representatives repeatedly abused,

23

harassed, and insulted Plaintiffs, and Defendant was aware of such conduct by its

24

agents, employees, and representatives and allowed it to continue.

25

69.

Defendant Zillow ratified its agents, servants, employees, and authorized

26

representatives unlawful conduct and behavior as described herein by: (1) allowing

27

an adult frat house culture to exist in its Orange County office; (2) creating a boiler

28

room atmosphere whereby employees would not be allowed to stand and/or sit down
- 15 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 16 of 35 Page ID #:16

for extended periods of time during designated periods Zillow referred to as the

wave and the blitz; (3) continuing to pay its agents, servants, employees, and

authorized representatives despite knowledge of the unlawful conduct described

herein; and (4) failing to report the unlawful conduct of any of its agents, servants,

employees, and/or authorized representatives at any point to any authorities within or

outside of Zillow. Additionally, Zillows upper management and supervising persons

took part in the treatment to employees and/or endorsed the conduct towards its

employees.

70.

Plaintiffs suffered severe emotional distress.

10

71.

Defendant was a substantial factor in causing Plaintiffs severe emotional

11
12

distress.
72.

As a direct and proximate cause of the tortious, unlawful, and wrongful

13

acts of Defendant and its respective agents, servants, employees, and authorized

14

representatives as aforesaid, Plaintiffs have suffered past and future special damages

15

and past and future general damages in an amount according to proof at trial.

16

Plaintiffs have been damaged emotionally and financially, including but not limited to

17

emotional suffering from emotional distress and ridicule, as well as loss of income,

18

employment, and career benefits.

19

73.

In engaging in the conduct as hereinabove alleged, Defendant and its

20

agents, servants, employees, and authorized representatives acted with malice, fraud,

21

and oppression and/or in conscious disregard of Plaintiffs health, rights, and well-

22

being, and intended to subject Plaintiffs to unjust hardship, thereby warranting an

23

assessment of punitive damages in an amount sufficient to punish Defendants and

24

deter others from engaging in similar conduct.

25
26
27
28
- 16 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 17 of 35 Page ID #:17

THIRD CAUSE OF ACTION

RELIGIOUS DISCRIMINATION

(By Plaintiff Seda Against All Defendants)

74.

Plaintiff Seda realleges and incorporates as if fully stated herein each and

every allegation contained above and incorporates the same herein by this reference as

though set forth in full.

75.

Government Code section 12940(a) states in pertinent part:

It is an unlawful employment practice for an employer, because


of the race, religious creed, color, age, sexual orientation, or
military and veteran status of any person, to discharge the
person from employment or to discriminate against the person
in compensation or in terms, conditions, or privileges of
employment.

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

10
11
12
13
14
15

76.

Defendant Zillow intentionally created or knowingly permitted the

above-described working conditions to exist.


77.

Plaintiff was subjected to the above-described discrimination in the

16

terms, conditions, or privileges of employment in violation of Government Code

17

sections 12940(a).

18
19
20
21
22

78.

Plaintiffs religion was a motivating factor for the discrimination against

Plaintiff in the terms, conditions, or privileges of employment.


79.

Plaintiffs religion was a motivating factor for the constructive discharge

of Plaintiff.
80.

Defendant Zillow constructively terminated Plaintiff in breach of public

23

policy. The underlying public policy being those articulated in the California Fair

24

Employment and Housing Act, Government Code section 12900, et seq.

25

81.

Defendant Zillows managers, employees, and agents engaged in

26

harassing and discriminatory conduct with the intent to cause economic and emotional

27

distress to Plaintiff. As described above, Defendant Zillows representatives engaged

28

in inappropriate conduct and created a hostile work environment for Plaintiff.


- 17 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 18 of 35 Page ID #:18

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Plaintiff Ryan Seda had the phrase Thank You Lord on his Zillow

profile picture, similar other religious phrases that various Zillow employees had on

their profile picture. Zillow management informed Mr. Seda that he had to take the

phrase off of his profile picture, but other Zillow employees displayed pictures of

them drinking alcohol, taking shots, and partying.

GERAGOS & GERAGOS, APC

82.

83.

As a direct and proximate cause of the tortious, unlawful, and wrongful

acts of Defendant Zillow and its respective agents, servants, employees, and

authorized representatives as aforesaid, Plaintiff has suffered past and future special

damages and past and future general damages in an amount according to proof at trial.

10

Plaintiff has been damaged emotionally and financially, including but not limited to

11

emotional suffering from emotional distress and ridicule, as well as loss of income,

12

employment, and career benefits.

13

84.

In engaging in the conduct as hereinabove alleged, Defendant Zillow and

14

its agents, servants, employees, and authorized representatives acted with malice,

15

fraud, and oppression and/or conscious disregard of Plaintiffs health, rights, and well-

16

being, and intended to subject Plaintiff to unjust hardship, thereby warranting an

17

assessment of punitive damages in an amount sufficient to punish Defendants and

18

deter others from engaging in similar conduct.

19

FOURTH CAUSE OF ACTION

20

RACE DISCRIMINATION

21

(By Plaintiffs Seda, Johnson & Peterson Against All Defendants)

22

85.

Plaintiffs reallege and incorporate as if fully stated herein each and every

23

allegation contained above and incorporates the same herein by this reference as

24

though set forth in full.

25
26
27
28

86.

Government Code section 12940(a) states in pertinent part:


It is an unlawful employment practice for an employer, because
of the race, religious creed, color, age, sexual orientation, or
military and veteran status of any person, to discharge the
person from employment or to discriminate against the person
in compensation or in terms, conditions, or privileges of
employment.
- 18 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 19 of 35 Page ID #:19

1
2
3

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Defendant Zillow intentionally created or knowingly permitted the

above-described working conditions to exist.


88.

Plaintiffs Mr. Seda, Mr. Johnson, and Mr. Peterson, were subjected to the

above-described discrimination in the terms, conditions, or privileges of employment

in violation of Government Code sections 12940(a).

GERAGOS & GERAGOS, APC

87.

89.

At all relevant times, Defendant had actual and constructive knowledge

of the discriminatory conduct described and alleged herein, and condoned, ratified and

participated in the discrimination. As a result of the hostile and offensive work

environment perpetrated and maintained by Defendant, and Defendants failure to

10

protect Plaintiffs from further discrimination, Plaintiffs suffered severe emotional

11

distress.

12

90.

As a direct and proximate result of the willful, knowing, and intentional

13

discrimination against Plaintiffs, and the failure to act by Defendant, Plaintiffs have

14

suffered mental distress, anguish, and indignation. Plaintiffs are thereby entitled to

15

general and compensatory damages in an amount to be proven at trial.

16

91.

Defendants acts alleged herein are malicious, oppressive, despicable,

17

and in conscious disregard of Plaintiffs rights. As such, punitive damages are

18

warranted against Defendants in order to punish and make an example of their actions.

19

FIFTH CAUSE OF ACTION

20

RACIAL DISCRIMINATION 42 U.S.C. 1981

21

(By Plaintiffs Seda, Johnson & Peterson Against All Defendants)

22

92.

Plaintiffs reallege and incorporate as if fully stated herein each and every

23

allegation contained above and incorporate the same herein by this reference as

24

though set forth in full.

25

93.

Defendant, through its agents and employees engaged in a pattern and

26

practice of willful and unlawful racial discrimination in violation of 42 U.S.C. 1981

27

in connection with the terms and conditions of Plaintiffs employment.

28
- 19 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 20 of 35 Page ID #:20

of the discriminatory conduct described and alleged herein, and condoned, ratified and

participated in the discrimination. As a result of the hostile and offensive work

environment perpetrated and maintained by Defendant, and Defendants failure to

protect Plaintiffs from further discrimination, Plaintiffs suffered severe emotional

distress.
95.

As a direct and proximate result of the willful, knowing, and intentional

discrimination against Plaintiffs, and the failure to act by Defendant, Plaintiffs have

suffered mental distress, anguish, and indignation. Plaintiffs are thereby entitled to

10
HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411

At all relevant times, Defendant had actual and constructive knowledge

GERAGOS & GERAGOS, APC

94.

11

general and compensatory damages in an amount to be proven at trial.


96.

Defendants acts alleged herein are malicious, oppressive, despicable,

12

and in conscious disregard of Plaintiffs rights. As such, punitive damages are

13

warranted against Defendants in order to punish and make an example of their actions.

14

SIXTH CAUSE OF ACTION

15

WILLFUL VIOLATIONS OF THE EQUAL PAY ACT

16

(By Plaintiffs Seda, Johnson & Peterson Against All Defendants)

17

97.

Plaintiffs reallege and incorporate as if fully stated herein each and every

18

allegation contained above and incorporate the same herein by this reference as

19

though set forth in full.

20
21
22

98.

Plaintiffs, Ryan Seda, Stephen Johnson, and Reginald Peterson, were

employed by Defendant Zillow.


99.

Plaintiffs suffered willful discrimination on account of their race and

23

were nicknamed Samuel Jackson, Bagger Vance, and were told not to nigger lip

24

cigarettes. Plaintiffs were publicly referred to by Zillow management as the Black

25

Coalition and an NAACP meeting.

26

the sales floor where they were denied the same sales leads and incoming returned

27

cold calls as compared to non-African American employees at Zillow.

Plaintiffs were moved to the back corner of

28
- 20 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 21 of 35 Page ID #:21

1
2

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

and wages than other non-African American employees at Zillow.

101. Plaintiffs complained of this conduct and practices to their managers and

their managers responded by continuing to discriminate against them and continuing

to refuse to provide the same gainful employment opportunity as non-African

Americans employed by Zillow.

102. The discrimination by Defendant Zillow was intentional and willful,

where there was a pattern of discrimination in the wages of African Americans at

Zillow, and which was evidenced by the direct racist statements made to Plaintiffs.

10
GERAGOS & GERAGOS, APC

100. As a result of this treatment, Plaintiffs received substantially less salary

11

103. Plaintiffs have sustained injuries and damages as a result of the


discrimination-based violation of the Equal Pay Act by Defendant Zillow.

12

104. Plaintiffs are entitled to an award of damages in the amount of twice the

13

difference in wages paid to Plaintiffs and their non-African American male

14

counterparts at Zillow.

15
16

105. Plaintiffs are entitled to an award of Attorneys Fees for the violations of
the Equal Pay Act by Defendant Zillow.

17

SEVENTH CAUSE OF ACTION

18

AGE DISCRIMINATION

19

(By Plaintiffs Johnson & Peterson Against All Defendants)

20

106. Plaintiffs reallege and incorporate as if fully stated herein each and every

21

allegation contained above and incorporates the same herein by this reference as

22

though set forth in full.

23
24
25
26
27

107. Government Code section 12940(a) states in pertinent part:


It is an unlawful employment practice for an employer, because
of the race, religious creed, color, age, sexual orientation, or
military and veteran status of any person, to discharge the
person from employment or to discriminate against the person
in compensation or in terms, conditions, or privileges of
employment.

28
- 21 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 22 of 35 Page ID #:22

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

108. Defendant Zillow intentionally created or knowingly permitted the


above-described working conditions to exist.

109. Plaintiffs were subjected to the above-described discrimination in the

terms, conditions, or privileges of employment in violation of Government Code

sections 12940(a).

110. Plaintiff Stephen Johnson has over fifteen years of experience in sales

and marketing, and was granted the "President's Club" award by his prior employer

recognizing over $1,000,000.00 in sales. Mr. Johnson, then 45-years-old, experienced

discriminatory conduct shortly after beginning employment at Zillow, including being

10

unlawfully denied participation in lucrative incoming sales calls, while younger, less-

11

experienced employees were given more favorable treatment. Mr. Johnson was

12

subjected to numerous instances of age-based disparaging remarks, including but not

13

limited to: "younger people have more energy," "younger people can grind it out," and

14

"younger kids can go harder."

15

111. Plaintiff Reginald Peterson was an experienced and accomplished

16

salesman with employment that included a position on Wall Street. Mr. Peterson

17

experienced discriminatory conduct shortly after beginning employment at Zillow,

18

including being unlawfully denied participation in lucrative inbound sales calls, while

19

younger, less-experienced employees were given more favorable treatment. Mr.

20

Peterson was subjected to numerous instances of age-based and demeanor disparaging

21

remarks, including but not limited to: I cant believe youre as old as you are, you

22

dress so professional, you make people feel uncomfortable and need to tone it down,

23

and you need to drink the Zillow Kool-Aid to fit in with the culture. Additionally,

24

Mr. Peterson was told by Zillow management to sit in the back of the room during

25

meetings so younger employees could sit up front, and was denied the chance to take

26

work breaks although younger employees were permitted to do the same.

27
28

112. Plaintiffs age was a motivating factor for the discrimination against
Plaintiff in the terms, conditions, or privileges of employment.
- 22 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 23 of 35 Page ID #:23

113. Plaintiffs age was a motivating factor for the discharge of Plaintiffs.

114. Defendant Zillow terminated Plaintiffs in breach of public policy. The

underlying public policy being those articulated in the California Fair Employment

and Housing Act, Government Code section 12900, et seq.

115. Defendant Zillows managers, employees, and agents engaged in

harassing and discriminatory conduct with the intent to cause economic and emotional

distress to Plaintiffs. As described above, Defendant Zillows representatives engaged

in inappropriate conduct and created a hostile work environment for Plaintiffs by

denying them participation in sales call-ins or other employment opportunities and

10

by creating a hostile work environment by making blatant derogatory comments

11

concerning their age.

12

116. As a direct and proximate cause of the tortious, unlawful, and wrongful

13

acts of Defendant Zillow and its respective agents, servants, employees, and

14

authorized representatives as aforesaid, Plaintiffs have suffered past and future special

15

damages and past and future general damages in an amount according to proof at trial.

16

Plaintiffs have been damaged emotionally and financially, including but not limited to

17

emotional suffering from emotional distress and ridicule, as well as loss of income,

18

employment, and career benefits.

19

117. In engaging in the conduct as hereinabove alleged, Defendant Zillow and

20

its agents, servants, employees, and authorized representatives acted with malice,

21

fraud, and oppression and/or conscious disregard of Plaintiffs health, rights, and well-

22

being, and intended to subject Plaintiffs to unjust hardship, thereby warranting an

23

assessment of punitive damages in an amount sufficient to punish Defendants and

24

deter others from engaging in similar conduct.

25
26
27
28
- 23 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 24 of 35 Page ID #:24

EIGHTH CAUSE OF ACTION

DISABILITY DISCRIMINATION

Government Code 12940(a)

(By Plaintiffs Youseph & Kerr Against All Defendants)

118. Plaintiffs reallege and incorporate as if fully stated herein each and every

allegation contained above and incorporate the same herein by this reference as

though set forth in full.

119. Government Code section 12940(a) states in pertinent part:

It is an unlawful employment practice for an employer, because


of the race, religious creed, color, physical disability, age,
sexual orientation, or military and veteran status of any person,
to discharge the person from employment or to discriminate
against the person in compensation or in terms, conditions, or
privileges of employment.

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

10
11
12
13
14
15
16

120. Defendant Zillow intentionally created or knowingly permitted the


above-described working conditions to exist.

17

121. Plaintiffs were subjected to the above-described discrimination in the

18

terms, conditions, or privileges of employment in violation of Government Code

19

section 12940(a).

20
21
22
23

122. Plaintiffs disability was a motivating factor for the discrimination


against Plaintiffs in the terms, conditions, or privileges of employment.
123. Plaintiffs disability was a motivating factor for the discharge of
Plaintiffs.

24

124. Defendant Zillow terminated Plaintiffs in breach of public policy. The

25

underlying public policy being those articulated in the California Fair Employment

26

and Housing Act, Government Code section 12900, et seq.

27

125. Defendant Zillows managers, employees, and agents engaged in

28

harassing and discriminatory conduct with the intent to cause economic and emotional
- 24 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 25 of 35 Page ID #:25

distress to Plaintiffs. As described above, Defendant Zillows representatives engaged

in inappropriate conduct and created a hostile work environment for Plaintiffs by

denying them participation in sales call-ins or other employment opportunities and

by creating a hostile work environment.

126. Plaintiff Jason Youseph suffered from four herniated discs which were

exacerbated by Zillows working conditions. Mr. Youseph notified his manager of his

injuries and provided a doctors note reflecting those injuries and the fact that he

needed surgery. As a result, Mr. Youseph was terminated on the pretextual grounds of

insubordination.

10

127. Plaintiff Michael Kerr suffered severe hearing loss as a result of the

11

yelling and loud music he endured during Defendant Zillows wave and blitz

12

periods of the day. After Mr. Kerr submitted a workers compensation claim to

13

Zillow, he was given an ultimatum to come into work or be terminated. Due to these

14

intolerable working conditions at Zillow, Mr. Kerr was forced to resign from his

15

position.

16

128. As a direct and proximate cause of the tortious, unlawful, and wrongful

17

acts of Defendant Zillow and its respective agents, servants, employees, and

18

authorized representatives as aforesaid, Plaintiffs have suffered past and future special

19

damages and past and future general damages in an amount according to proof at trial.

20

Plaintiffs have been damaged emotionally and financially, including but not limited to

21

emotional suffering from emotional distress and ridicule, as well as loss of income,

22

employment, and career benefits.

23

129. In engaging in the conduct as hereinabove alleged, Defendant Zillow and

24

its agents, servants, employees, and authorized representatives acted with malice,

25

fraud, and oppression and/or conscious disregard of Plaintiffs health, rights, and well-

26

being, and intended to subject Plaintiffs to unjust hardship, thereby warranting an

27

assessment of punitive damages in an amount sufficient to punish Defendants and

28

deter others from engaging in similar conduct.


- 25 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 26 of 35 Page ID #:26

NINTH CAUSE OF ACTION

WRONGFUL TERMINATION

(By Plaintiffs Peterson, Johnson, & Youseph Against All Defendants)

130. Plaintiffs reallege and incorporate as if fully stated herein each and every

allegation contained above and incorporate the same herein by this reference as

though set forth in full.

131. Plaintiff Reginald Peterson endured age harassment, discrimination, and

other offensive conduct described herein during his employment with Defendant

Zillow.

Defendant Zillow terminated Plaintiff in or around December 2012.

10

Plaintiffs age and race was a motivating reason for his termination, against California

11

public policy.

12

132. Plaintiff Stephen Johnson endured age harassment, discrimination, and

13

other offensive conduct described herein during his employment with Defendant

14

Zillow. Defendant Zillow terminated Plaintiff in or around January 2013. Plaintiffs

15

age and race was a motivating reason for his termination.

16

133. Plaintiff Jason Youseph endured discrimination based on a physical

17

disability, and other offensive conduct described herein during his employment with

18

Defendant Zillow. Defendant Zillow terminated Plaintiffs employment in or around

19

May 2014. Plaintiffs disability discrimination, efforts to go on medical leave, and

20

other offensive conduct described herein were motivating reasons for his termination,

21

against public policy in California.

22

134. Defendant Zillow was aware, or should have been aware, of the

23

likelihood that Plaintiffs would suffer severe emotional distress as a result of the

24

above-described outrageous conduct.

25

Defendant Zillow and its employees was done intentionally and for the purpose of

26

inflicting extreme and severe emotional distress upon Plaintiffs.

The outrageous and shocking conduct of

27
28
- 26 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 27 of 35 Page ID #:27

135. Defendant Zillow knowingly created and intentionally permitted these

intolerable working conditions and failed to take appropriate remedial steps to protect

Plaintiffs from discrimination, retaliation, and harassment.

136. Plaintiffs were harmed and the requirement that they endure

discriminatory conduct, and other offensive conduct as described herein during the

course of their employment was a substantial factor in causing Plaintiffs harm.

137. Plaintiffs termination from their employment was rooted in violation of

public policy embodied in Californias Fair Employment and Housing Act,

Government Code section 12900, et seq.

10

138. As a direct and proximate result of Defendant Zillows extreme and

11

outrageous conduct, Plaintiffs suffered and continue to suffer damages, including lost

12

earnings and benefits, stress, anxiety, humiliation, embarrassment, discomfort, mental

13

anguish, and severe emotional distress in addition to other consequential damages.

14

139. In engaging in the conduct as hereinabove alleged, Defendant Zillow and

15

its agents, servants, employees, and authorized representatives acted with malice,

16

fraud, and oppression and/or in conscious disregard of Plaintiffs health, rights, and

17

well-being, and intended to subject Plaintiffs to unjust hardship, thereby warranting an

18

assessment of punitive damages in an amount sufficient to punish Defendants and

19

deter others from engaging in similar conduct.

20

TENTH CAUSE OF ACTION

21

CONSTRUCTIVE DISCHARGE IN VIOLATION OF PUBLIC POLICY

22

(By Plaintiff Kerr and Seda Against All Defendants)

23

140. Plaintiffs reallege and incorporate as if fully stated herein each and every

24

allegation contained above and incorporate the same herein by this reference as

25

though set forth in full.

26

141. Constructive discharge occurs when the employers conduct is so

27

egregious that it effectively compels the employee to resign. The employer must either

28

intentionally create or knowingly permit working conditions that are so intolerable at


- 27 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 28 of 35 Page ID #:28

the time of the employee's resignation, that a reasonable person in the employee's

position would be compelled to resign.

142. It is the express fundamental public policy of the State of California that

employers may not discriminate against employees because of their physical

disability, gender, age, or religious creed.

143. Plaintiff Michael Kerr was required to endure disability discrimination

and other offensive conduct described herein during his employment with Defendant

Zillow. Plaintiff was subjected to discriminatory conduct that was so severe,

widespread, and persistent that any reasonable employee would have considered his

10

work environment to be abusive. Plaintiffs resignation of his employment was

11

constructive termination of his employment. Defendants constructive termination of

12

Plaintiffs employment because of his complaint of disability is a violation of

13

California's fundamental public policy and is therefore a wrongful employment

14

termination in violation of public policy.

15

144. Additionally, Plaintiff Kerr was exposed to a patently unsafe working

16

environment in violation of OSHA rules and regulations relating to the noise levels at

17

the workplace. When Plaintiff Kerr complained to his supervisors that his hearing

18

was being damaged because of unsafely loud working conditions, Plaintiffs managers

19

retaliated against Plaintiff by forcing him to sit directly next to the speaker where loud

20

music was blasting, from causing further damage to Plaintiffs hearing. Plaintiff was

21

forced to end his employment with Zillow in order to maintain the hearing ability that

22

he had left. Additionally, Plaintiff was continuously ridiculed for his complaints

23

about these working conditions and was told that it was his age that was causing the

24

problems and not Zillows working conditions.

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145. Plaintiff Seda was forced to endure racial discrimination, age

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discrimination, and religious discrimination while employed by Zillow. Plaintiff was

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called heinous discriminatory names by Zillow management as outlined above and

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Plaintiff was told that his religious convictions had no place at Zillow. Faced with
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GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 29 of 35 Page ID #:29

these discriminatory and unlawful acts, Plaintiff Seda was forced to leave his

employment at Zillow.

146. As a direct and proximate cause of the tortious, unlawful, and wrongful

acts of Defendant and its respective agents, servants, employees, and authorized

representatives as aforesaid, Plaintiffs have suffered past and future special damages,

including impairment of reputation and personal humiliation, past and future general

damages in an amount according to proof at trial. Plaintiffs have been damaged

emotionally and financially, including but not limited to emotional suffering from

emotional distress and ridicule, as well as loss of income and earning potential.

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147. In engaging in the conduct as hereinabove alleged, Defendant and its

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agents, servants, employees, and authorized representatives acted with malice, fraud,

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and oppression and/or in conscious disregard of Plaintiffs health, rights, and well-

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being, and intended to subject Plaintiffs to unjust hardship, thereby warranting an

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assessment of punitive damages in an amount sufficient to punish Defendants and

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deter others from engaging in similar conduct.

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ELEVENTH CAUSE OF ACTION

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HARASSMENT - IN VIOLATION OF CALIFORNIA

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GOVERNMENT CODE 12940

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(By All Plaintiffs against All Defendants)

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148. Plaintiffs reallege and incorporate as if fully stated herein each and every

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allegation contained above and incorporate the same herein by this reference as

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though set forth in full.

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149. By engaging in the conduct previously alleged herein, Defendant Zillow

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violated California Government Code 12940 by creating, maintaining, encouraging,

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failing to investigate properly and by failing to remedy a hostile work environment

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prohibited by the Fair Employment and Housing Act, despite Plaintiffs complaints to

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management-level employees of harassment and discrimination.

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Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 30 of 35 Page ID #:30

150. Plaintiffs are informed and believe and thereon allege that the working

conditions at Defendant Zillow were both subjectively and objectively pervasive as to

constitute a prima facie case of harassment under both state laws and under Zillows

purported harassment policies.


151.

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Plaintiffs harassment was made aware to management-level employees

at Zillow. Zillow's management failed to discipline, admonish, or timely investigate

Plaintiffs claims.

environment, Zillow, through its management-level employees and agents, chose to

engage in a campaign of intimidation, harassment and abuse as alleged above.

Instead of prompt investigation or resolution of the hostile

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152. At all relevant times, Zillow had actual and constructive knowledge of

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the hostile work environment described and alleged herein, and condoned, ratified and

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failed to remedy the hostile work environment through their upper management,

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including their head of sales at the Orange County office, Jon Boller.

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153. As a result of the hostile work environment perpetrated and maintained

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by Defendant Zillow, and Zillow's failure to protect Plaintiffs from further

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discrimination and intimidation, Plaintiffs have suffered severe emotional distress,

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humiliation, indignity and loss of income in an amount provable at the time of trial.

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154. As a direct and proximate result of the willful, knowing and intentional

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harassment of Plaintiffs, and Zillow's failure to act in an effort to remedy said

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environment, Plaintiffs have suffered mental distress, anguish and indignation.

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Plaintiffs are thereby entitled to general and compensatory damages in an amount to

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be proven at trial.

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155. Defendant Zillows acts alleged herein are malicious, oppressive,

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despicable, and in conscious disregard of Plaintiffs rights. As such, punitive damages

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are warranted against Defendants in order to punish and make an example of each of

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them.

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- 30 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 31 of 35 Page ID #:31

TWELFTH CAUSE OF ACTION

RETALIATION IN VIOLATION OF

CALIFORNIA GOVERNMENT CODE 12940

(By All Plaintiffs against All Defendants)

156. Plaintiffs reallege and incorporate as if fully stated herein each and every

allegation contained above and incorporate the same herein by this reference as

though set forth in full.

157. Under California Government Code 12940, Defendant is prohibited

from retaliation against Plaintiffs for opposing any practices forbidden or made

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unlawful under California Government Code 12940. Defendant is further prohibited

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from retaliating against Plaintiffs by Zillows unlawful harassment policy.

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158. Plaintiffs complained to Defendants managers on numerous occasions

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alleged herein that Plaintiffs were being harassed, denied promotional opportunities,

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and being retaliated against on account of either race, religion, disability, or age.

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159. Plaintiffs are informed and believe and thereon allege that Defendant

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Zillow had numerous opportunities to remedy the hostility of its workplace, but

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Zillow, through its management level employees and agents, chose to engage in a

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campaign of intimidation, harassment and abuse as alleged above.

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160. Plaintiffs are informed and believe and thereon allege that after Plaintiff

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complained about differential treatment and compensation, and the working

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conditions at Zillow, Zillows managers engaged in tactics to intimidate and harass

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Plaintiffs. Specifically, with respect to Plaintiffs Seda, Johnson, and Peterson, they

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were required to sit in the back corner of the sales floor and were denied the same

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incoming sales leads and calls as others which were important to their income. With

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respect to Plaintiff Kerr, he was moved directly next to the speaker that was causing

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his hearing problems after complaining about hearing loss. With respect to Youseph,

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he was forced to publically display a reprimand notice so he could be embarrassed in

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front of his peers because he was recovering from a herniated disk surgery, and then
- 31 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 32 of 35 Page ID #:32

was terminated for insubordination after being set up by manager Gabe Schmidt

who told him he could throw away the public reprimand. Plaintiffs suffered a loss in

income, and were eventually either directly terminated or constructively terminated in

retaliation for requesting basic accommodations and that they be treated with human

dignity.

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

161.

At all relevant times, Defendant had actual and constructive knowledge

of the retaliatory conduct described and alleged herein, and condoned, ratified and

participated in the retaliation. As a result of the retaliatory behavior perpetrated and

executed by Defendant, and Defendants failure to protect Plaintiffs from retaliatory

10

behavior, Plaintiffs have suffered severe emotional distress, humiliation and

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embarrassment. As a further proximate result of such conduct, Plaintiffs have suffered

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loss of income, loss of advance and promotions, loss of career opportunity and loss of

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tangible job benefits, all in amounts to be proven at trial.

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162. Defendants acts alleged herein are malicious, oppressive, fraudulent,

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despicable, and in conscious disregard of Plaintiffs rights and public policy. As such,

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punitive damages are warranted against Defendants in order to punish and make an

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example out of each of them.

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THIRTEENTH CAUSE OF ACTION

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FAILURE TO MAINTAIN ENVIRONMENT FREE FROM HARASSMENT -

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Cal. Govt. Code 12940

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(By All Plaintiffs against All Defendants)

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163. Plaintiffs reallege and incorporate as if fully stated herein each and every

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allegation contained above and incorporate the same herein by this reference as

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though set forth in full.

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164.

Defendant failed to take all reasonable steps to prevent harassment

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against Plaintiffs from occurring, and to take immediate and appropriate corrective

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action to remedy the harassment, in violation of Cal. Govt. Code 12940, by

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engaging in the course of conduct set forth above, among other things.
- 32 -

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 33 of 35 Page ID #:33

165. Specifically, Defendant failed and has failed to the present time to take

any disciplinary action against Jon Boller who is head of sales at Zillows Orange

County Office, and who is responsible for creating the discriminatory and harassing

culture. Additionally, upon information and belief, Zillow has failed to discipline

Cody Fagnant for encouraging discrimination and harassment in the workplace.

Further, Zillow only took measures to discipline Gabe Schmidt in response to

litigation in November 2014 and not based on Mr. Schmidts conduct before that time.

Finally, Zillow has made numerous statements to the press since November 2014

where it has denied a workplace culture that promotes discrimination and harassment

10

despite the fact that more than 10 Zillow employees have come forward with their

11

own claims relating to different managers and supervisors who have taken unlawful

12

action against them.

13

166.

At all relevant times, Defendant had actual and constructive knowledge

14

of the retaliatory conduct described and alleged herein, and condoned, ratified and

15

participated in the retaliation. As a result of the retaliatory behavior perpetrated and

16

executed by Defendant, and Defendants failure to protect Plaintiffs from retaliatory

17

behavior, Plaintiffs have suffered severe emotional distress, humiliation and

18

embarrassment. As a further proximate result of such conduct, Plaintiffs have suffered

19

loss of income, loss of advance and promotions, loss of career opportunity and loss of

20

tangible job benefits, all in amounts to be proven at trial.

21

167. Defendants acts alleged herein are malicious, oppressive, fraudulent,

22

despicable, and in conscious disregard of Plaintiffs rights and public policy. As such,

23

punitive damages are warranted against Defendants in order to punish and make an

24

example out of each of them.

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- 33 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 34 of 35 Page ID #:34

PRAYER FOR RELIEF

GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

1
2

WHEREFORE, Plaintiffs STEPHEN JOHNSON, REGINALD PETERSON,

RYAN SEDA, JASON YOUSEPH, and MICHAEL KERR respectfully request for

judgment to be entered upon Defendant Zillow, Inc. as follows:

1.

For general and special damages for an amount to be determined at trial;

2.

For pre- and post-judgment interest according to proof;

3.

For Punitive Damages where applicable;

4.

For Attorney Fees where applicable by statute;

3.

For costs of suit incurred herein; and

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4.

For all other relief as this court may deem proper.

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DATED: December 15, 2014

GERAGOS & GERAGOS, APC


SAMINI SCHEINBERG, PC

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By: _/s/ MARK J. GERAGOS _


MARK J. GERAGOS
BEN J. MEISELAS
GREG L. KIRAKOSIAN
TYLER M. ROSS
BOBBY SAMINI
NICOLE PRADO
MATTHEW M. HOESLY
Attorneys for Plaintiffs

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- 34 -

Case 8:14-cv-01991 Document 1 Filed 12/15/14 Page 35 of 35 Page ID #:35

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DEMAND FOR JURY TRIAL


Plaintiffs STEPHEN JOHNSON, REGINALD PETERSON, RYAN SEDA,
JASON YOUSEPH, and MICHAEL KERR hereby demand a jury trial.

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DATED: December 15, 2014

GERAGOS & GERAGOS, APC


SAMINI SCHEINBERG, PC

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GERAGOS & GERAGOS, APC

HISTORIC ENGINE CO. NO. 28


644 South Figueroa Street
Los Angeles, California 90017-3411

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By: _/s/ MARK J. GERAGOS _


MARK J. GERAGOS
BEN J. MEISELAS
GREG L. KIRAKOSIAN
TYLER M. ROSS
BOBBY SAMINI
NICOLE PRADO
MATTHEW M. HOESLY
Attorneys for Plaintiffs

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