Académique Documents
Professionnel Documents
Culture Documents
1
2
3
4
5
6
7
8
9
10
11
MARK J. GERAGOS
BEN J. MEISELAS
GREG L. KIRAKOSIAN
TYLER M. ROSS
SBN 108325
SBN 277412
SBN 294580
SBN 292263
SAMINI SCHEINBERG, PC
BOBBY SAMINI
SBN 181796
NICOLE PRADO
SBN 269833
MATTHEW M. HOESLY SBN 289593
949 S Coast Dr., Suite 420
Costa Mesa, CA 92626
Telephone: (949) 724-0900
Attorneys for STEPHEN JOHNSON, REGINALD PETERSON, RYAN SEDA,
JASON YOUSEPH, and MICHAEL KERR
12
13
14
15
16
27
1. INTENTIONAL INFLICTION
OF EMOTIONAL DISTRESS;
2. NEGLIGENT INFLICTION
OF EMOTIONAL DISTRESS;
3. RELIGIOUS
DISCRIMINATION;
4. RACE DISCRIMINATION;
5. RACE DISCRIMINATION;
6. VIOLATIONS OF EQUAL
PAY ACT;
7. AGE DISCRIMINATION;
8. DISABILITY
DISCRIMINATION;
9. WRONGFUL
TERMINATION;
10. CONSTRUCTIVE
TERMINATION;
11. HARASSMENT;
12. RETALIATION;
13. FAILURE TO MAINTAIN
WORK ENVIRONMENT
FREE FROM HARASSMENT.
28
17
18
19
Plaintiffs,
20
21
vs.
22
23
24
25
26
-1-
INTRODUCTION
1.
individually bring claims against their former employer Zillow, Inc. (NASDAQ: Z)
for horrific and discriminatory working conditions. Specifically, each former Zillow
former employees (1) were referred to by Zillow as the NAACP black coalition, (2)
were nicknamed Samuel Jackson and Bagger Vance, (3) were told they nigger
lipped cigarettes, and (4) were moved to the back of the sales floor where they were
denied sales leads and incoming cold calls which were routed to other non-African
10
American employees by Zillow sales manager Doug Slotkin and Jon Boller. Attached
11
to this Complaint as Exhibit A are text messages from Zillow supervisor Gabe
12
13
daily basis.
14
2.
15
personal Zillow sales icon which read Thank you lord and God over money while
16
permitting other employees who had Zillow icons with alcohol and smoking imagery.
17
Zillow management condoned and endorsed sales icons containing alcohol and
18
smoking imagery, which was reflective of the office culture. Mr. Seda was
19
20
and told that there was no place for religious imagery at Zillow.
21
3.
22
managers yelling in his ear and from the loud techno music which was blasting from a
23
24
accommodations, Zillow managers retaliated against him by moving him directly next
25
to the speaker where the music was blasting from. Mr. Kerr measured the decibel
26
level of the music and yelling and uncovered it was between 80-100 decibels. Mr.
27
Kerrs doctors informed him that he lost 40 percent of his hearing based on high
28
volume sound-related damage. Mr. Kerr will have ringing in his ears for the rest of
-2-
his life. Mr. Kerr was constructively terminated after complaining of these conditions,
and being told by Zillow managers that his hearing loss was attributed to his age and
4.
retaliated against on account of having to undergo surgery for a herniated disk. Mr.
Youseph was placed on probation by his manager because he had to undergo two
informed him that he had to make up 2,100 minutes of call time for the remainder of
the month a task which was nearly impossible. When Mr. Youseph was unable to
10
meet this onerous condition, he received a letter of reprimand and probation which he
11
was required to publically post on his desk for all to see as a form of shaming. When
12
Mr. Youseph finally caught up with his call time hours, he was instructed by his new
13
manager, Gabe Schmidt, to rip up the public reprimand as a reward for meeting call-
14
time goals. Shortly thereafter, Mr. Youseph informed Zillow management that he
15
required another surgery for the same medical condition. Mr. Youseph was swiftly
16
brought in front of human resources and informed he was being terminated for
17
insubordination because he had ripped up the same letter of reprimand that he was
18
19
5.
The five separate Zillow employees who bring their own individual
20
claims herein suffered severe emotional distress from these shockingly heinous
21
22
they be treated with decency and be afforded basic employment rights, they were
23
24
scheme of weeding out employees who did not fit the Zillow prototype of embracing a
25
corrosive and discriminatory work culture where values such as god over money
26
had no place.
27
28
-3-
PARTIES
1
2
3
4
5
6
7
8
9
10
11
12
6.
13
14
15
16
Zillow is an online home and real estate marketplace for homebuyers, sellers, renters,
17
real estate agents, mortgage professionals, landlords, and property managers. Zillow
18
claims its database contains more than 110 million U.S. homes. Zillow also operates
19
the largest real estate and rental advertising networks in the country.
20
12.
Plaintiffs are unaware of the true names and capacities of the Defendants
21
named herein as Does 1 through 50, inclusive, and therefore sue said Defendants by
22
such fictitious names. Plaintiffs will seek leave of Court to amend this Complaint to
23
allege the true names and capacities of said Defendants when the same are
24
ascertained. Plaintiffs are informed and believe and thereon allege that each of the
25
aforesaid fictitiously named Defendants are responsible in some manner for the
26
happenings and occurrences hereinafter alleged, and the Plaintiffs damages and
27
28
-4-
1
2
exclusive of interest and costs and because Defendant is incorporated in a state other
than the state in which all Plaintiffs reside and Defendant has its principal place of
business and high-level officers which direct, control, and coordinate the corporations
9
10
HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411
This Court has jurisdiction over this action pursuant to 28 U.S.C. ' 1332
13.
14.
This Court has supplemental jurisdiction over the remaining common law
11
substantial part of the events giving rise to each Plaintiffs claims occurred in the
12
13
FACTUAL ALLEGATIONS
14
15
16.
16
consistently created an overtly high stress, high intensity, unwelcoming, and hostile
17
atmosphere for their employees to work on a daily basis. Zillow executives within the
18
19
20
higher sales numbers. Attached hereto as Exhibit B is a copy of an email from Zillow
21
Vice President Doug Slotkin informing sales consultants that lunch breaks were
22
23
24
25
26
27
28
17.
termination, Zillow demanded that its sales employees, including Plaintiffs, work
-5-
b. work through their legally mandated rest breaks throughout the day;
c. eat their lunches at their desks while continuously making sales cold
calls; and
d. remain standing for upwards of three hours during non-stop cold call
10
GERAGOS & GERAGOS, APC
18.
11
by setting an unreasonably high 210 minutes of mandatory talk time and requiring
12
Plaintiffs to reach an unattainable sales quota. Plaintiffs were expected to follow these
13
demands without question while managers played deafeningly loud techno music
14
15
19.
16
17
Plaintiffs. By turning a blind-eye to this conduct and failing to control its managers,
18
Zillow effectively condoned its managers conduct and perpetuated the boiler room
19
20
21
22
20.
23
24
25
26
27
28
21.
Plaintiffs Ryan Seda, Stephen Johnson, and Reginald Peterson were some
of the few African-American employees hired at Zillows Irvine Office. Mr. Seda,
-6-
Mr. Johnson, and Mr. Peterson were all hired on or about June 2012. Each Plaintiff
was originally placed under different managers until their second or third week of
work, when all three were placed under the same team managed by the only African-
Zillows Senior Sales Manager, Jon Boller, would openly refer to this
sales team, a team he specifically created upon information and belief based on their
race, as the Black Coalition. When Mr. Boller, the highest ranking sales manager at
Zillows Orange County office, would see Mr. Seda, Mr. Johnson, and Mr. Peterson
10
GERAGOS & GERAGOS, APC
22.
23.
11
Bagger Vance by Zillow management. The sales team consisting of Mr. Seda, Mr.
12
Johnson, and Mr. Peterson were moved to the back corner of the sales floor where
13
they were denied the same sales leads and incoming sales calls as the non-African
14
15
16
outlined above.
Religious Discrimination
17
18
24.
In the face of this discriminatory conduct, Mr. Seda continued to hold his
19
faith near and dear to his heart. Mr. Sedas internal sales icon at Zillow had the words
20
thank the lord and god over money. Mr. Seda was instructed that there is no
21
place for these types of images at Zillow. Mr. Seda complained to his managers that
22
other employees had icons that endorsed alcohol and smoking and were not similarly
23
24
25
25.
26
employees to hurtful and inappropriate comments regarding their age while employed
27
at Zillow including, but not limited to: (1) younger people are faster; (2) youre too
28
old to close; (3) do you even know how to work a computer?; (4) you cant keep
-7-
up with the rest of us, (5) I cant believe youre as old as you are, (6)you dress so
professional, you make people feel uncomfortable and need to tone it down, and (7)
you need to drink the Zillow Kool-Aid to fit in with the culture.
seasoned salesperson with over 15 years in sales and marketing experience. Prior to
working at Zillow, Mr. Johnson received numerous awards, including the Presidents
Club Award on more than one occasion, which is only awarded to individuals who
10
GERAGOS & GERAGOS, APC
26.
27.
11
explicitly racist and discriminatory jokes and statements were commonplace by Zillow
12
managers.
13
14
with specific reference to his age, including but not limited to: older people cant
15
16
28.
Mr. Johnsons Senior Sales Manager, Jon Boller, also routinely and
This repulsive conduct also took the unlawful form denying Mr. Johnson
17
18
benefits of employment based in substantial part on account of his age and race
19
20
29.
21
met sales goals and other criteria established by Zillow, younger non-African
22
American employees in the same position with less experience and less performance
23
24
30.
25
26
27
comments regarding his age while younger non-African American employees were
28
-8-
working conditions to exist. Indeed, the Zillow office culture in Southern California
has been described as an adult frat house where age discrimination and other forms
similarly subjected to discrimination by Zillow on account of his age and race. Prior
to working at Zillow, Mr. Peterson had substantial sales experience including a job on
10
HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411
31.
11
Wall Street.
33.
12
opportunities for advancement within the company, Mr. Peterson relocated himself
13
and his family from Palm Springs to Orange County for the position. Shortly
14
15
16
34.
Zillow Senior Sales Manager Jon Boller and Sales Manager Cody
17
18
comments with specific reference to his age, race, and professional demeanor.
19
Discriminatory statements include, but are not limited to: I cant believe youre as
20
old as you are, you dress so professional, you make people feel uncomfortable and
21
need to tone it down, and you need to drink the Zillow Kool-Aid to fit in with the
22
culture.
23
35.
24
including Mr. Boller and Mr. Fagnant, routinely fraternize with younger employees
25
and help them achieve more sales while continuously ostracizing Mr. Peterson after
26
finding out that he would rather spend time with his family after work instead of
27
drinking Zillow Kool-Aid and taking part in Zillows frat house culture.
28
-9-
When Mr. Peterson noticed that younger employees with either similar or
less successful sales numbers were getting inbound calls, he complained to his
manager who informed him that Doug [Slotkin] has to like you if you expect
incoming calls. When Mr. Peterson approached the Vice President, Mr. Slotkin,
concerning his continuous denial of incoming calls, Mr. Slotkin simply stated youll
work hard in hopes that he would eventually get incoming sales calls. Mr. Peterson
was continuously denied incoming sales calls until he was finally terminated because
10
GERAGOS & GERAGOS, APC
36.
he did not have enough sales and was generally not a good fit for Zillow.
Disability Discrimination / Retaliation
11
12
13
14
37.
15
16
disabilities and its policy and practice of immediately terminating those who took sick
17
days or medical leave. Mr. Youseph witnessed Zillow immediately terminate many
18
19
39.
20
in severe pain associated with four herniated discs which necessitated Mr. Youseph to
21
take time off. Mr. Youseph informed his manager of his serious injuries and his need
22
for leave. Mr. Yousephs manager begrudgingly permitted a limited two weeks off.
23
40.
Before returning to work, Mr. Youseph informed his manager of his need
24
for further time off on account of his serious injuries. Ms. Yousephs manager simply
25
stated, thats not a good idea Jason. Fearful that he would be terminated if he
26
27
28
41.
Upon his return to work, Mr. Youseph informed his manager that his
treatment required daily physical therapy sessions which he had scheduled to take
- 10 -
place on his lunch break. Mr. Yousephs manager shamelessly reminded him that
without his required physical therapy, Mr. Youseph was left with no alternative but to
and immediately punished him by requiring him to make up the 2,100 minutes of call
unreasonably high daily call quota from 210 minutes to the unreachable 310 minutes.
10
HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411
42.
44.
11
demands and was again unfairly reprimanded and forced to publicly post his
12
reprimand and probationary status on his desk for all to see so that he could be
13
14
45.
15
to his human resources supervisor, who simply removed Mr. Youseph from the
16
managers sales team and placed him under the management of Gabe Schmidt.
17
However, neither human resources nor Mr. Schmidt cleared him of his probationary
18
status and, in fact, continued to demand that he keep his public reprimand letter posted
19
on his desk and that he make up his previously missed call minutes.
20
46.
21
overtime hours without compensation, in early May 2014, Mr. Youseph finally caught
22
23
24
25
47.
On or about May 21, 2014, Mr. Youseph learned that his herniated disks
26
27
Youseph informed Mr. Schmidt of his need for surgery. Before responding to Mr.
28
Yousephs request, Mr. Schmidt stated that he would call a meeting with human
- 11 -
resources where Mr. Youseph could formally request his time off.
meeting the following day, Mr. Youseph was informed that he was being terminated
for insubordination arising from Mr. Yousephs act of publicly ripping up his
reprimand letter.
48.
6
7
8
During that
Mr. Kerr immediately noticed Zillows high pressure and bizarre frat-
10
house atmosphere which included managers continuously hazing and yelling in their
11
12
51.
13
high-pitched and painful ringing in his ear, which he never before experienced. Mr.
14
Kerr also began to realize the quick decline of his ability to hear which was similarly
15
16
52.
On or about December 2012, Mr. Kerr brought his painful ear ringing
17
and hearing loss concerns to the attention of Zillow manager, Cody Fagnant. Mr. Kerr
18
explained that the constant techno music played by Zillow managers and the incessant
19
yelling into employees ears during the sales Blitz periods had caused him serious
20
pain and potential hearing loss. Instead of addressing these concerns and changing
21
Zillows management style, Mr. Fagnant insulted him and stated that your hearing
22
23
53.
Mr. Kerr continuously complained of his ear pain and hearing loss until
24
February 2013, when Mr. Fagnant publicly chastised him for his complaints and
25
disciplined him by moving his seat directly next to the speaker which Mr. Kerr had
26
associated as being one of the main causes of his ear pain and hearing loss. In his new
27
location, Mr. Kerr sat next to a co-worker who regularly wore heavy duty shooting
28
loud speaker, Mr. Kerr noticed his ear and hearing condition continue to quickly
worsen. As a result, Mr. Kerr brought a device to measure the noise decibels in the
office. Mr. Kerr kept records of noise decibels reaching upwards of 80 to 100
decibels.
54.
55.
On or about March 2013, Mr. Kerr contacted his manager, Mr. Fagnant,
and human resources supervisor, Hanja Enyeart, to complain of (1) the dangerously
loud recorded decibel levels within the office; (2) OSHAs requirement of employers
10
above 85; (3) and his desire to submit a workers compensation claim in connection to
11
12
ridiculous and retaliated against Mr. Kerr by giving him the unreasonable ultimatum
13
of either continuing to work or quit. This discriminatory conduct led Mr. Kerr to be
14
constructively terminated from Zillow in the spring of 2013, as Mr. Kerr was left with
15
no choice other than to leave the company to preserve what little hearing ability he
16
had left.
17
56.
18
notified him that his hearing had been damaged by loud noise resulting in the loss of
19
40% of his hearing and that the ringing in his ear would be permanent.
Wrongful and Constructive Termination of Employees
20
21
57.
22
consistently treated employees who did not fit into its dictatorial boys club as lepers,
23
objects, and servants undeserving of basic employment rights and human dignity, and
24
25
26
27
28
- 13 -
allegation contained above and incorporate the same herein by this reference as
8
9
Plaintiffs reallege and incorporate as if fully stated herein each and every
58.
59.
10
and Defendant acted with a reckless disregard to the probability that Plaintiffs would
11
12
61.
13
representatives unlawful conduct and behavior as described herein by: (1) allowing
14
an adult frat house culture to exist in its Orange County office; (2) creating a boiler
15
room atmosphere whereby employees would not be allowed to stand and/or sit down
16
for extended periods of time during designated periods Zillow referred to as the
17
wave and the blitz; (3) continuing to pay its agents, servants, employees, and
18
19
herein; and (4) failing to report the unlawful conduct of any of its agents, servants,
20
21
22
took part in the treatment to employees and/or endorsed the conduct towards its
23
employees.
24
62.
25
63.
26
27
28
distress.
64.
acts of Defendant and its respective agents, servants, employees, and authorized
- 14 -
representatives as aforesaid, Plaintiffs have suffered past and future special damages
and past and future general damages in an amount according to proof at trial.
Plaintiffs have been damaged emotionally and financially, including but not limited to
emotional suffering from emotional distress and ridicule, as well as loss of income,
65.
agents, servants, employees, and authorized representatives acted with malice, fraud,
and oppression and/or in conscious disregard of Plaintiffs health, rights, and well-
10
11
12
13
14
15
66.
Plaintiffs reallege and incorporate as if fully stated herein each and every
16
allegation contained above and incorporate the same herein by this reference as
17
18
67.
Defendant owed a duty to use reasonable care in its conduct with regard
19
to the health, safety, and rights of Plaintiffs. It was foreseeable and probable that
20
21
68.
22
23
harassed, and insulted Plaintiffs, and Defendant was aware of such conduct by its
24
25
69.
26
representatives unlawful conduct and behavior as described herein by: (1) allowing
27
an adult frat house culture to exist in its Orange County office; (2) creating a boiler
28
room atmosphere whereby employees would not be allowed to stand and/or sit down
- 15 -
for extended periods of time during designated periods Zillow referred to as the
wave and the blitz; (3) continuing to pay its agents, servants, employees, and
herein; and (4) failing to report the unlawful conduct of any of its agents, servants,
took part in the treatment to employees and/or endorsed the conduct towards its
employees.
70.
10
71.
11
12
distress.
72.
13
acts of Defendant and its respective agents, servants, employees, and authorized
14
representatives as aforesaid, Plaintiffs have suffered past and future special damages
15
and past and future general damages in an amount according to proof at trial.
16
Plaintiffs have been damaged emotionally and financially, including but not limited to
17
emotional suffering from emotional distress and ridicule, as well as loss of income,
18
19
73.
20
agents, servants, employees, and authorized representatives acted with malice, fraud,
21
and oppression and/or in conscious disregard of Plaintiffs health, rights, and well-
22
23
24
25
26
27
28
- 16 -
RELIGIOUS DISCRIMINATION
74.
Plaintiff Seda realleges and incorporates as if fully stated herein each and
every allegation contained above and incorporates the same herein by this reference as
75.
10
11
12
13
14
15
76.
16
17
sections 12940(a).
18
19
20
21
22
78.
of Plaintiff.
80.
23
policy. The underlying public policy being those articulated in the California Fair
24
25
81.
26
harassing and discriminatory conduct with the intent to cause economic and emotional
27
28
Plaintiff Ryan Seda had the phrase Thank You Lord on his Zillow
profile picture, similar other religious phrases that various Zillow employees had on
their profile picture. Zillow management informed Mr. Seda that he had to take the
phrase off of his profile picture, but other Zillow employees displayed pictures of
82.
83.
acts of Defendant Zillow and its respective agents, servants, employees, and
authorized representatives as aforesaid, Plaintiff has suffered past and future special
damages and past and future general damages in an amount according to proof at trial.
10
Plaintiff has been damaged emotionally and financially, including but not limited to
11
emotional suffering from emotional distress and ridicule, as well as loss of income,
12
13
84.
14
its agents, servants, employees, and authorized representatives acted with malice,
15
fraud, and oppression and/or conscious disregard of Plaintiffs health, rights, and well-
16
17
18
19
20
RACE DISCRIMINATION
21
22
85.
Plaintiffs reallege and incorporate as if fully stated herein each and every
23
allegation contained above and incorporates the same herein by this reference as
24
25
26
27
28
86.
1
2
3
Plaintiffs Mr. Seda, Mr. Johnson, and Mr. Peterson, were subjected to the
87.
89.
of the discriminatory conduct described and alleged herein, and condoned, ratified and
10
11
distress.
12
90.
13
discrimination against Plaintiffs, and the failure to act by Defendant, Plaintiffs have
14
suffered mental distress, anguish, and indignation. Plaintiffs are thereby entitled to
15
16
91.
17
18
warranted against Defendants in order to punish and make an example of their actions.
19
20
21
22
92.
Plaintiffs reallege and incorporate as if fully stated herein each and every
23
allegation contained above and incorporate the same herein by this reference as
24
25
93.
26
27
28
- 19 -
of the discriminatory conduct described and alleged herein, and condoned, ratified and
distress.
95.
discrimination against Plaintiffs, and the failure to act by Defendant, Plaintiffs have
suffered mental distress, anguish, and indignation. Plaintiffs are thereby entitled to
10
HISTORIC ENGINE CO. NO. 28
644 South Figueroa Street
Los Angeles, California 90017-3411
94.
11
12
13
warranted against Defendants in order to punish and make an example of their actions.
14
15
16
17
97.
Plaintiffs reallege and incorporate as if fully stated herein each and every
18
allegation contained above and incorporate the same herein by this reference as
19
20
21
22
98.
23
were nicknamed Samuel Jackson, Bagger Vance, and were told not to nigger lip
24
25
26
the sales floor where they were denied the same sales leads and incoming returned
27
28
- 20 -
1
2
101. Plaintiffs complained of this conduct and practices to their managers and
Zillow, and which was evidenced by the direct racist statements made to Plaintiffs.
10
GERAGOS & GERAGOS, APC
11
12
104. Plaintiffs are entitled to an award of damages in the amount of twice the
13
14
counterparts at Zillow.
15
16
105. Plaintiffs are entitled to an award of Attorneys Fees for the violations of
the Equal Pay Act by Defendant Zillow.
17
18
AGE DISCRIMINATION
19
20
106. Plaintiffs reallege and incorporate as if fully stated herein each and every
21
allegation contained above and incorporates the same herein by this reference as
22
23
24
25
26
27
28
- 21 -
sections 12940(a).
110. Plaintiff Stephen Johnson has over fifteen years of experience in sales
and marketing, and was granted the "President's Club" award by his prior employer
10
unlawfully denied participation in lucrative incoming sales calls, while younger, less-
11
experienced employees were given more favorable treatment. Mr. Johnson was
12
13
limited to: "younger people have more energy," "younger people can grind it out," and
14
15
16
salesman with employment that included a position on Wall Street. Mr. Peterson
17
18
including being unlawfully denied participation in lucrative inbound sales calls, while
19
20
21
remarks, including but not limited to: I cant believe youre as old as you are, you
22
dress so professional, you make people feel uncomfortable and need to tone it down,
23
and you need to drink the Zillow Kool-Aid to fit in with the culture. Additionally,
24
Mr. Peterson was told by Zillow management to sit in the back of the room during
25
meetings so younger employees could sit up front, and was denied the chance to take
26
27
28
112. Plaintiffs age was a motivating factor for the discrimination against
Plaintiff in the terms, conditions, or privileges of employment.
- 22 -
113. Plaintiffs age was a motivating factor for the discharge of Plaintiffs.
underlying public policy being those articulated in the California Fair Employment
harassing and discriminatory conduct with the intent to cause economic and emotional
10
11
12
116. As a direct and proximate cause of the tortious, unlawful, and wrongful
13
acts of Defendant Zillow and its respective agents, servants, employees, and
14
authorized representatives as aforesaid, Plaintiffs have suffered past and future special
15
damages and past and future general damages in an amount according to proof at trial.
16
Plaintiffs have been damaged emotionally and financially, including but not limited to
17
emotional suffering from emotional distress and ridicule, as well as loss of income,
18
19
20
its agents, servants, employees, and authorized representatives acted with malice,
21
fraud, and oppression and/or conscious disregard of Plaintiffs health, rights, and well-
22
23
24
25
26
27
28
- 23 -
DISABILITY DISCRIMINATION
118. Plaintiffs reallege and incorporate as if fully stated herein each and every
allegation contained above and incorporate the same herein by this reference as
10
11
12
13
14
15
16
17
18
19
section 12940(a).
20
21
22
23
24
25
underlying public policy being those articulated in the California Fair Employment
26
27
28
harassing and discriminatory conduct with the intent to cause economic and emotional
- 24 -
126. Plaintiff Jason Youseph suffered from four herniated discs which were
exacerbated by Zillows working conditions. Mr. Youseph notified his manager of his
injuries and provided a doctors note reflecting those injuries and the fact that he
needed surgery. As a result, Mr. Youseph was terminated on the pretextual grounds of
insubordination.
10
127. Plaintiff Michael Kerr suffered severe hearing loss as a result of the
11
yelling and loud music he endured during Defendant Zillows wave and blitz
12
periods of the day. After Mr. Kerr submitted a workers compensation claim to
13
Zillow, he was given an ultimatum to come into work or be terminated. Due to these
14
intolerable working conditions at Zillow, Mr. Kerr was forced to resign from his
15
position.
16
128. As a direct and proximate cause of the tortious, unlawful, and wrongful
17
acts of Defendant Zillow and its respective agents, servants, employees, and
18
authorized representatives as aforesaid, Plaintiffs have suffered past and future special
19
damages and past and future general damages in an amount according to proof at trial.
20
Plaintiffs have been damaged emotionally and financially, including but not limited to
21
emotional suffering from emotional distress and ridicule, as well as loss of income,
22
23
24
its agents, servants, employees, and authorized representatives acted with malice,
25
fraud, and oppression and/or conscious disregard of Plaintiffs health, rights, and well-
26
27
28
WRONGFUL TERMINATION
130. Plaintiffs reallege and incorporate as if fully stated herein each and every
allegation contained above and incorporate the same herein by this reference as
other offensive conduct described herein during his employment with Defendant
Zillow.
10
Plaintiffs age and race was a motivating reason for his termination, against California
11
public policy.
12
13
other offensive conduct described herein during his employment with Defendant
14
15
16
17
disability, and other offensive conduct described herein during his employment with
18
19
20
other offensive conduct described herein were motivating reasons for his termination,
21
22
134. Defendant Zillow was aware, or should have been aware, of the
23
likelihood that Plaintiffs would suffer severe emotional distress as a result of the
24
25
Defendant Zillow and its employees was done intentionally and for the purpose of
26
27
28
- 26 -
intolerable working conditions and failed to take appropriate remedial steps to protect
136. Plaintiffs were harmed and the requirement that they endure
discriminatory conduct, and other offensive conduct as described herein during the
10
11
outrageous conduct, Plaintiffs suffered and continue to suffer damages, including lost
12
13
14
15
its agents, servants, employees, and authorized representatives acted with malice,
16
fraud, and oppression and/or in conscious disregard of Plaintiffs health, rights, and
17
18
19
20
21
22
23
140. Plaintiffs reallege and incorporate as if fully stated herein each and every
24
allegation contained above and incorporate the same herein by this reference as
25
26
27
egregious that it effectively compels the employee to resign. The employer must either
28
the time of the employee's resignation, that a reasonable person in the employee's
142. It is the express fundamental public policy of the State of California that
and other offensive conduct described herein during his employment with Defendant
widespread, and persistent that any reasonable employee would have considered his
10
11
12
13
14
15
16
environment in violation of OSHA rules and regulations relating to the noise levels at
17
the workplace. When Plaintiff Kerr complained to his supervisors that his hearing
18
was being damaged because of unsafely loud working conditions, Plaintiffs managers
19
retaliated against Plaintiff by forcing him to sit directly next to the speaker where loud
20
music was blasting, from causing further damage to Plaintiffs hearing. Plaintiff was
21
forced to end his employment with Zillow in order to maintain the hearing ability that
22
he had left. Additionally, Plaintiff was continuously ridiculed for his complaints
23
about these working conditions and was told that it was his age that was causing the
24
25
26
27
28
Plaintiff was told that his religious convictions had no place at Zillow. Faced with
- 28 -
these discriminatory and unlawful acts, Plaintiff Seda was forced to leave his
employment at Zillow.
146. As a direct and proximate cause of the tortious, unlawful, and wrongful
acts of Defendant and its respective agents, servants, employees, and authorized
representatives as aforesaid, Plaintiffs have suffered past and future special damages,
including impairment of reputation and personal humiliation, past and future general
emotionally and financially, including but not limited to emotional suffering from
emotional distress and ridicule, as well as loss of income and earning potential.
10
11
agents, servants, employees, and authorized representatives acted with malice, fraud,
12
and oppression and/or in conscious disregard of Plaintiffs health, rights, and well-
13
14
15
16
17
18
19
20
148. Plaintiffs reallege and incorporate as if fully stated herein each and every
21
allegation contained above and incorporate the same herein by this reference as
22
23
24
25
26
prohibited by the Fair Employment and Housing Act, despite Plaintiffs complaints to
27
28
- 29 -
150. Plaintiffs are informed and believe and thereon allege that the working
constitute a prima facie case of harassment under both state laws and under Zillows
Plaintiffs claims.
10
152. At all relevant times, Zillow had actual and constructive knowledge of
11
the hostile work environment described and alleged herein, and condoned, ratified and
12
failed to remedy the hostile work environment through their upper management,
13
including their head of sales at the Orange County office, Jon Boller.
14
15
16
17
humiliation, indignity and loss of income in an amount provable at the time of trial.
18
154. As a direct and proximate result of the willful, knowing and intentional
19
20
21
22
be proven at trial.
23
24
25
are warranted against Defendants in order to punish and make an example of each of
26
them.
27
28
- 30 -
RETALIATION IN VIOLATION OF
156. Plaintiffs reallege and incorporate as if fully stated herein each and every
allegation contained above and incorporate the same herein by this reference as
from retaliation against Plaintiffs for opposing any practices forbidden or made
10
11
12
13
alleged herein that Plaintiffs were being harassed, denied promotional opportunities,
14
and being retaliated against on account of either race, religion, disability, or age.
15
159. Plaintiffs are informed and believe and thereon allege that Defendant
16
Zillow had numerous opportunities to remedy the hostility of its workplace, but
17
Zillow, through its management level employees and agents, chose to engage in a
18
19
160. Plaintiffs are informed and believe and thereon allege that after Plaintiff
20
21
22
Plaintiffs. Specifically, with respect to Plaintiffs Seda, Johnson, and Peterson, they
23
were required to sit in the back corner of the sales floor and were denied the same
24
incoming sales leads and calls as others which were important to their income. With
25
respect to Plaintiff Kerr, he was moved directly next to the speaker that was causing
26
his hearing problems after complaining about hearing loss. With respect to Youseph,
27
28
front of his peers because he was recovering from a herniated disk surgery, and then
- 31 -
was terminated for insubordination after being set up by manager Gabe Schmidt
who told him he could throw away the public reprimand. Plaintiffs suffered a loss in
retaliation for requesting basic accommodations and that they be treated with human
dignity.
161.
of the retaliatory conduct described and alleged herein, and condoned, ratified and
10
11
12
loss of income, loss of advance and promotions, loss of career opportunity and loss of
13
14
15
despicable, and in conscious disregard of Plaintiffs rights and public policy. As such,
16
punitive damages are warranted against Defendants in order to punish and make an
17
18
19
20
21
22
163. Plaintiffs reallege and incorporate as if fully stated herein each and every
23
allegation contained above and incorporate the same herein by this reference as
24
25
164.
26
against Plaintiffs from occurring, and to take immediate and appropriate corrective
27
28
engaging in the course of conduct set forth above, among other things.
- 32 -
165. Specifically, Defendant failed and has failed to the present time to take
any disciplinary action against Jon Boller who is head of sales at Zillows Orange
County Office, and who is responsible for creating the discriminatory and harassing
culture. Additionally, upon information and belief, Zillow has failed to discipline
litigation in November 2014 and not based on Mr. Schmidts conduct before that time.
Finally, Zillow has made numerous statements to the press since November 2014
where it has denied a workplace culture that promotes discrimination and harassment
10
despite the fact that more than 10 Zillow employees have come forward with their
11
own claims relating to different managers and supervisors who have taken unlawful
12
13
166.
14
of the retaliatory conduct described and alleged herein, and condoned, ratified and
15
16
17
18
19
loss of income, loss of advance and promotions, loss of career opportunity and loss of
20
21
22
despicable, and in conscious disregard of Plaintiffs rights and public policy. As such,
23
punitive damages are warranted against Defendants in order to punish and make an
24
25
26
27
28
- 33 -
1
2
RYAN SEDA, JASON YOUSEPH, and MICHAEL KERR respectfully request for
1.
2.
3.
4.
3.
10
4.
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
- 34 -
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
- 35 -