OASA Telematics & E-Ticketing for

Smarter Public Transport in Athens

September 2013
Stella Papagianni
Transport Planner
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Table of Contents
Athens Urban Transport Organisation
Organisation of PT System in Athens
Athens Area Transport Facts & Figures
OASA ICT Project Description
Operational Features
Project Benefits
System Architecture
OASA ICT Project Budget
Current OASA ICT Project Status
Implementation Risks
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Athens Urban Transport Organisation (OASA)

Metropolitan PT Authority of the Greater Athens Area
Responsible for:
transport planning
contracting transportation services
coordinating all transport modes and
supervising its subsidiary operating
companies, in the Athens metropolitan area
fare policy and distribution of fare revenues
to transport operators
PT priority measures
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OASA Strategic Goals

Sustainable development and rationalised
operation of the Public Transport System
Improvement of the level of service offered to
passengers and modernization of the infrastructure
of OASA and PT operators
Operation Performance and quality of transport
services optimisation, by increasing transport
reliability
Increase PT ridership and share
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Organisational Chart of Athens Public Transport

Ministry of Infrastructure,
Transport and Networks
Athens Urban
Transport Organization

Urban Buses S.A

Diesel-CNG
City Buses

Electric
Buses

Attiko Metro

Urban Rail S.A

Tram

Metro
Line 1

Hellenic Railways

Attica
Suburban Buses
Metro
Suburban
Lines 2 & 3 Buses

Suburban
Rail

Mode Operation
Infrastructure/ Rolling
Stock Planning

Operation Planning
Ownership
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Greater Athens Area Transport Figures (1/2)

3.57 mil. inhabitants
6 modes of Public Transport (city buses,
trolleybuses, metro, tram, suburban buses, suburban
rail)
1,4 million private cars
15.000 taxis
250.000 motorcycles
Total daily PT journeys: 2,35 mil.
Market share of Public Transport : 34%
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Greater Athens Area Transport Figures (2/2)

Urban
Buses S.A

Urban Rail Suburban Suburban

S.A
Buses
Rail

Boardings (in mil.)

386,35

265,94

8,00

2,8

Vehicle-Km (in mil.)

98,50

44,94

7,2

N/A

Buses: 260

Metro: 3

Trolleys:20

Tram: 3

21

6.019

2.557

371

900

Lines / Routes
Employees

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Athens Diesel & CNG City Bus Network

260 lines
5.780 network km
7.400 bus stops
2.138 buses
10,5 min avg. peak headway
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Athens Trolleybus Network

20 lines
373 network km
734 trolleybus stops
292 buses
8,5 min avg. peak headway
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Athens Metro Network

3 lines
83,8 network km
64 metro stops
461 vehicles
4 min avg. peak headway
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Athens Tram Network

3 lines
23,7 network km
48 tram stops
35 vehicles
6 min avg. peak headway

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OASA ICT Project Description

Passenger Information &
Integrated Automatic Fare
Fleet Management System
Collection System
(IST)
(AFCS)
Geographic Coverage:
Across the Greater Metropolitan Area of Athens
Method of Project Finance:
PPP Public Private Partnership
Public Partner:
Athens Urban Transport Organisation (OASA S.A.)
Involved Public Transport Companies:
OASA
OASA
OSY (buses & trolley buses)
OSY (buses & trolley
buses)
STASY (metro & tram)
TRAINOSE (suburban rail)
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OASA ICT Project Description

Integrated Passenger Information and Fleet Management
System (IST)
1.000 smart bus stops w. information panels, in-vehicle
PA, real-time information via web and SMS
Vehicle to Ops center telecoms, vehicle location,
advanced passenger counters
Control centers / back office, plus final design, system
administration and maintenance for 10 years
Integrated Automatic Fare Collection System (AFCS)
E-ticket, metro & suburban rail gating, validators and card
vending machines for all PT modes
Control centers / back office, plus final design, system
administration and maintenance for 10 years
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IST Operational Features

The Integrated Passenger Information and Fleet Management
System will provide:
Continuous vehicle monitoring by specialised control centres
GPS technology to collect data on vehicle movement and
position, and enable visual displays in digital maps
Double confirmation of vehicle position to monitor route and
distance between vehicles
Bi-directional communication (voice, data) between vehicle
and control centre
Information on safety and security incidents (accidents,
disruption of service, malicious acts etc.)
Driver alerts on vehicles deviation from scheduled service
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OASA IST Project Benefits

Integrated Passenger Information and Fleet Management
System (IST)
Convenience benefits for passengers (enhanced route
and schedule information @ bus stop, in-vehicle and
via internet / cell phone apps)
Operator efficiency benefits (resources allocation)
Strategic, tactical and operations planning based on
real data
OASA Operator contract management
Enabling zonal fare policy schemes (with AFCS)
Improved image for PT
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Telematics System Architecture

OASA
Supervision
Centre
Smart Bus
Stop
Control
Centre

Smart
Bus Stops

Buses Control
Centre
Trolley Buses
Control Centre

System
Control
Centre

Depots

Smart Vehicles
Vehicle ICT System
Ticket
Validators

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Telematics
Unit

AFCS Operational Features

The AFCS will provide:
Real time information on fare transactions and usage
of different fares
Effective control and management of demand for all
urban transport modes
Obligatory touch in at the point of boarding (buses/
tram) and/ or at the start of a journey with metro/
suburban rail
Records of usage of the transport services provided by
the various operators
Direct linkage between public transport use and
passenger needs for the various services provided
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OASA AFCS Project Benefits

Integrated Automatic Fare Collection System
Convenience benefits for passengers (time savings,
convenient transfers etc.)
Enabling new fair and smart fare policy schemes
Operator efficiency benefits (less maintenance)
Reduction of Fare Evasion to benchmark EU levels
Community benefits
More data for OASA transport planning
Improved image for PT
Beneficial for national electronic economy
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ACFS System Architecture

SMART CARD
ISSUING
TERMINALS

PORTABLE SC
CHECKING DEVICES

PORTABLE
POS
DEVICES

MANAGEMENT
CENTRE - OASA
PT OPERATORS
CONTROL CENTRE
AUTOMATIC
VENDOR
MACHINES

STATION CONTROL
CENTRE

DEPOT CONTROL
CENTRE

SC ISSUING &
RECHARGING
TERMINALS

EXIT/ ENTRY GATES

WITH SC VALIDATING
READERS

VEHICLE
CONSOLES

PORTABLE SC
CHECKING
DEVICES

IN-VEHICLE SC
VALIDATING
READERS

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The MC-OASA is the

main hub of the system
collecting all
information generated
by the operation of
AFCS.
The PT Operators
CC are connected with
the Station and Depot
CC in order to collect all
transaction and control
data produced by
terminal equipment.

OASA ICT Project Budget

Integrated AFCS

Integrated System of Telematics

Project Construction Cost

70.934.675

13.284.575

OASA Financial Contribution in Construction Cost

funded by NSRF
5.313.830

34.758.000

(40% of the
Construction Cost)

(49% of the
Construction Cost)

Private participation of 60%

Private participation of 51%

NPV of Availability Payments (Operational Cost in

10 years)
94.000.000

26.109.792
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OASA ICT Project Status - Timetables

Preparation
of Tendering
Documents

Public
Consultation /
International
Public
Procurement
Publication

PPP Contract
Agreement
Construction
Period in 3 Phases
System
Commissioning

10 years

2 years

2010

2011

2013
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Full
Operation

2015

2025

OASA ICT Projects Status

Integrated System of Telematics (IST)
Final Bids Received in May 2013. Temporary
Contractor in place. Contract to be signed in Q4
2013
Funding secured
Integrated Automatic Fare Collection System
(AFCS)
Final Bids Received in July 2013. Final selection
of SPV be completed shortly.
Re-submission of EU Large Project Application
& CBA: September 2013 after approval by
JASPERS
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ICT Project Implementation Risks

Complexity and large scale of the projects
The wide geographical spread of necessary
equipment
Succeeding in creating an interface between the
AFCS and the Telematics System

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Thank you for your attention

OASA ICT Projects Contact Info:
Ms. Stella Papagianni
Transport Planner
Tel: +30 2108200022
spapagianni@oasa.gr
OASA, Metsovou 15, 106 82 Athens
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