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QUICK FACTS
“With SAP Enterprise Support and its Company Why SAP Services
• Name: UTI Asset Management Company • Close collaboration and ongoing
holistic application and life-cycle Private Limited engagement with SAP through SAP
management, we had the right • Location: Bandra, Mumbai, India Enterprise Support services
• Industry: Banking – financial services • Integration and standardization of
support solution from the beginning, • Products and services: Mutual fund end-to-end solution operations
products • Achievement of operations excellence
helping us to build up our software • Revenue: Rs 6 billion (€96.3 million) based on best practices and standards
landscape based on best practices and • Employees: 1,300 • Protection of mission-critical operations
• Web site: www.utimf.com combined with fast and predictable issue
defined standards to achieve success- resolution, including top project issues
Key Challenges
ful solution operations at lower costs. • Implement with focus on achieving Service Offerings Chosen
operational excellence • SAP Enterprise Support
The close collaboration with SAP
• Minimize risks and continue optimization • SAP Active Global Support organization
makes it valuable for us.” in close cooperation with SAP
• Provide continuous protection through fast
S. R. Reddy, Assistant Vice President of IT, resolution of any problem with guaranteed
UTI Asset Management Company Private Limited action for serious issues, including top
project issues
• Provide direct 24x7 access to SAP® sup-
port services