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Postal rates

As from 1 August 2014

Postal rates as from 1 August 2014


Contents

Single mail items


General information
Letter rates
Parcel rates
Rates Online Shipping service
Rates Speed Service

3
5
6
7
8

Bulk mail
Product range
Delivery speed
General information
Rates and discounts
Domestic rates
International rates
Additional services

9
10
11
14
16
20
21

Business services
Domestic
International

23
25

Annex 1 General Conditions


Annex 2 Delivery time for international letters
Annex 3 Delivery time for international parcels

26
27
28

Publication
This is a joint publication of Koninklijke PostNL B.V. and PostNL Pakketten Benelux B.V.
Rates as from 1 August 2014. Published Juli 2014.
The specific product conditions and amounts in this brochure are subject to changes and printing errors. In case of any
difference between the specific product conditions in this brochure and our General Conditions, the latter shall prevail.
The various delivery times in this brochure represent target times and are therefore indicative.

Postal rates 2014 2

Single mail items


General Information

Weight categories
The rates for single item mail are per item and always apply
up to the last weight stated for the relevant category. Up to
50 grams therefore means that no item may weigh more
than 50 grams.
VAT
In terms of the Postal Act, 2009, PostNL is obliged to offer
certain products and services. These products and services
are listed on pages 5, 6, 7 and 21 and are exempt from VAT
unless they are shown in grey. In the latter case the rates
include VAT. VAT is charged on our other products and
services.
Registered (for parcels): for these rates, the increased
liability at 1,65 is exempt from VAT.
Insured Service (for parcels): for these rates,
the increased liability at 7,50 is exempt from VAT.
Payment Service (for letters and parcels): For these rates,
the increased liability at 1,65 and the Payment Service
surcharge at 8,30 are exempt from VAT.
Letters and parcels franked with the NetSet franking
machine are exempt from VAT. If you opted for a contract
with an annual volume discount, VAT is charged on all
domestic products.
Franking methods
You can frank your postal items in the following ways:
With stamps. If you use our stamps with a figure,
you no longer have to put on additional stamps.
With prepaid stamps. If you simply want to frank your
domestic parcel, you can do so with a prepaid parcel
stamp. You can also use a prepaid stamp for your
domestic registered postal item. For more information,
visit the MijnPost Shop at postnl.nl/mijnpost or go to
postkantoor.nl.
With our digital stamp. Simply print your stamp yourself
using a DYMO LabelWriter and you will always have the
correct postage for your letters, parcels and letterbox
mail. For more information, visit digitalepostzegel.nl.
With our Online Shipping Service. Using your own
computer and printer you can prepare letters and
letterbox packets for dispatch with Track & Trace
within the Netherlands online. For more information,
go to onlineverzendservice.nl.
With a NetSet franking machine. With this machine you
can frank small and large numbers of mail items in a jiffy.
And in most cases you pay a lower rate than the normal
stamp rate.

With a postage stamp code. The postage stamp code is


a stamp in the form of a 9-digit code which you can buy
direct with your mobile phone. The postage stamp code
is part of the PostNL app; you get your postage stamp
code simply by pressing a button. Write this code on
the letter or postcard where you would normally stick
the stamp and mail it. A postage stamp code costs 0.85.
You can use it to send letters and cards up to 20 grams
within the Netherlands.
All loose mail item products and services are available
from the PostNL postal outlets. So you can also have your
letter, letterbox item or parcel franked by an employee at
a postal outlet.
Conditions
Different conditions are applicable to our loose mail item
products and services:
The general conditions for the Universal Postal Service
(latest version) are applicable to standard parcels,
registered parcels and parcels up to 10 kg (domestic)
and 20 kg (foreign) sent using the Insured Service.
The General Conditions for the Transport of Goods
(latest version) are applicable to heavier parcels.
The General Conditions for the Universal Postal Service
(latest version) are applicable to letters, registered items
and letters with the Insured Service.
The General Conditions for the Universal Postal Service
(latest version) are applicable to letters and parcels,
whether registered or insured or not, franked with a
NetSet franking machine, unless an annual volume
discount is applicable. In the latter case, the General
Conditions for the Transport of Bulk Letterbox Mail (for
letters) or the General Conditions for the Transport of
Goods (for parcels) apply. For more information about
annual volume discount, please see page 14.
The General Conditions for the Transport of Goods
(latest version) are applicable to letters and parcels with
Payment Service.
The General Conditions regarding the Transportation
of Goods are applicable to letters with Speed Service.

Postal rates 2014 3

Single mail items


General information

Braille
Different conditions apply to items for the blind
and persons with impaired vision. You can find more
information at postnl.nl/braille.
Addresses for foreign items
On your mail items to foreign countries, the country of
destination must always be written in Dutch or English
and on the bottom line. Always write the name of the town
and the country in capital letters. The name of the country
must be written out in full. The other address details,
such as the name of the addressee and the street, may
be written in the language of the country of destination.
If a country makes use of post codes, you must state them
in the address. An item destined for a foreign country must
also state the address of the sender in the Netherlands.
Delivery time for foreign mail
When mail is sent abroad, the delivery time depends on
the country of destination. Loose mail going abroad is
sent with the Priority Service. Priority mail must be franked
with a priority stamp, a priority sticker or a Priority image
pre-printed on the item. These images can be found
at postnl.nl. Stickers can be collected free at PostNL outlets
or ordered in the MijnPost Shop at postnl.nl/mijnpost or
via postkantoor.nl.
Postage stamps for use on foreign mail already include
the Priority image. If you are using this type of stamp, there
is no need to add any additional Priority image yourself.
A priority indication is always required and ensures that
your mail receives priority treatment abroad as well.
You will find the delivery time per country in Annexes 2
and 3 on pages 27 and 28.
Goods and customs
For the delivery of goods outside the European Union,
customs forms must be used. Please go to postnl.nl for
the necessary customs forms or ask for them at a PostNL
outlet. Clearance by customs in the country of destination
may result in your mail item being delayed.

Postal rates 2014 4

Single mail items


Rates
Letters and cards

Letter and letterbox parcel


Delivery in the Netherlands, Tuesday to Saturday
(incl.)
Delivery to a letterbox or PostNL outlet.

In the Netherlands (NL): 24-hour service


Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Rates in euros
Up to 20 g
Letters

Letterbox parcel
Proof of acceptance
t racking information on shipment
Registered
Signature for receipt
Track & Trace*
Insured up to 50
Insured service*
Insured up to 500
Track & Trace*
Signature for receipt
Payment Service**
COD (recipient pays)
Track & Trace*
Signature for receipt
Insured up to 500

NL


International

50 g

100 g

250 g

Registered
Delivery in the Netherlands, Monday to Saturday
(incl.).
For the delivery of valuable letters and important
documents.
The item can be followed on tracktrace.nl.
If delivery at the door is not possible, the item
can be collected at a PostNL outlet for up to three
weeks thereafter,
Registered abroad
For the delivery of letters with goods up to a value
of 425 to countries outside the European Union,
customs form CN22 must be used.

2 kg

0.64 1.28 1.92 2.56 3.84


1.05 2.10 3.15 5.25 9.45


NL

3.84

7.95
NL

11.00
Europe

16.00
World


12.95
NL

16.00
Europe
22.00
World

NL 18.35

* Delivery using Track & Trace and/or Insured Service is not possible to all countries. For an overview, please visit postnl.nl.
** Payment service is possible only in the Netherlands.
The rates are exempt from VAT unless shown in grey; then they include VAT.

Letters franked with a NetSetTM franking machine


In the Netherlands (NL): 24-hour service
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Rates in euros

Up to 20 g

50 g

100 g

250 g


NL
0.56 1.12 1.68 2.24 3.36

International 1.02 2.04 3.06 5.09 9.17

Registered
Signature for receipt
Track & Trace*
Insured up to 50


NL

7.71
Europe

10.67
World

15.52

Insured Service*
Insured up to 500
Track & Trace*
Signature for receipt

Payment Service
Delivery Monday to Saturday (incl.).
Payment Service replaces the COD.
The item is handed over after the recipient has paid
PostNL the amount indicated.
The maximum amount to be recovered is 1,000.
PostNL pays the amount recovered subtracting 1%
provision to the sender.
Payment Service is not possible for items addressed
to a post box.
Payment Service is possible only in the Netherlands.

2 kg

Letter

Insured Service
Delivery in the Netherlands, Monday to Saturday
(incl.).
When sending valuables such as money, jewels,
entry cards and documents with monetary value,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the PostNL
outlets or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.
The item can be followed on tracktrace.nl.
Insured Service is not possible in combination with
the Collecting Service. The item must be handed in
at a PostNL outlet.
Insured service abroad
For the delivery of goods with a value of 425 and
more outside the European Union, customs form
CN23 must be used.
When sending a letter abroad with Insured service,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the PostNL
outlets or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.

NL

12.56
Europe

15.52
World

21.34

* Delivery using Track & Trace and/or Insured Service is not possible to all countries. For an overview, please visit postnl.nl.
With the NetSetTM-franking machine, you can frank your mail directly at the lower franking machine rate.

Values of postage stamps as from 1 August 2014



The Netherlands

Postzegelcode

0-20 grams:

0.64
0.85

International

The Netherlands
International

20-50 grams:
1.05

1.28

1.05 + 1.05

Postal rates 2014 5

Single mail items


Rates
Parcels

In the Netherlands (NL): 24-hour service


Maximum size: 100 x 50 x 50 cm
Maximum size domestic parcels 10-30 kg: 176 x 78 x 58 cm
Rates in euros
2 kg without
Parcel
Track & Trace* (foreign items up to
and including 2kg can also be sent
without Track & Trace)
Registered
Signature for receipt
Track & Trace*
Insured up to 500
Insured Service**
Insured up to 5,500
Track & Trace*
Signature for receipt
Payment Service ***
COD (recipient pays)
Track & Trace*
Signature for receipt
Insured up to 500

Up to
Track&Trace 2 kg
5 kg 10 kg 20 kg 30 kg


6.95
6.95
6.95 13.25 13.25
NL
EUR 1
9.00 13.00 19.50 25.00 34.00 45.00
EUR 2
11.00 18.50 25.00 31.00 40.00 55.00
EUR 3
12.00 19.30 26.30 32.30 42.30
World
18.00 24.30 34.30 58.30 105.30


8.60 8.60 8.60 14.90 14.90
NL

14.65 21.15 26.65 35.65 46.65
EUR 1

20.15 26.65 32.65 41.65 56.65
EUR 2

20.95 27.95 33.95 43.95
EUR 3

25.95 35.95 59.95 106.95
World


NL

EUR 1

EUR 2

EUR 3

World


NL

14.45 14.45 14.45 20.75 20.75


20.50 27.00 32.50 41.50 52.50
26.00 32.50 38.50 47.50 62.50
26.80 33.80 39.80 49.80
31.80 41.80 65.80 112.80
18.35 18.35 18.35 23.20 23.20

* Outside the European Union, delivery using Track & Trace is not possible to all countries. For an overview, please visit postnl.nl.
** Parcels can be sent to certain countries using the Insured Service. For an overview, please see postnl.nl.
*** Payment Service is only available within the Netherlands.
All parcel rates are exempt from VAT unless shown in grey; then they include VAT. For more information, please see page 3.

Parcels franked with a NetSetTM franking machine


In the Netherlands (NL): 24-hour service
Maximum size: 100 x 50 x 50 cm
Rates in euros
Parcel
Track & Trace* (up to 2 kg delivery
abroad also possible without Track
& Trace)

2 kg without
Track&Trace 2 kg
Up to
5 kg 10 kg 20 kg


6.95
6.95
6.95
NL

8.73 13.00 19.50 25.00 34.00
EUR 1

10.67 18.50 25.00 31.00 40.00
EUR 2

11.64 19.30 26.30 32.30 42.30
EUR 3

17.46 24.30 34.30 58.30 105.30
World

Registered
Signature for receipt
Track & Trace*
Insured up to 500


NL

EUR 1

EUR 2

EUR 3

World

8.60 8.60 8.60


14.65 21.15 26.65 35.65
20.15 26.65 32.65 41.65
20.95 27.95 33.95 43.95
25.95 35.95 59.95 106.95

Insured Service**
Insured up to 5500
Track & Trace*
Signature for receipt


NL

EUR 1

EUR 2

EUR 3

World

14.45 14.45 14.45


20.50 27.00 32.50 41.50
26.00 32.50 38.50 47.50
26.80 33.80 39.80 49.80
31.80 41.80 65.80 112.80

* Outside the European Union, delivery using Track & Trace is not possible to all countries. For an overview, please visit postnl.nl.
** Parcels can be sent to certain countries using the Insured Service. For an overview, please visit postnl.nl.

Delivery
Delivery in the Netherlands, Monday to
Saturday (incl.). Items sent on Saturday are
delivered from Tuesday.
In the Netherlands, a maximum of two
attempts will be made to deliver the parcel.
If delivery at the door was not possible, the
item can be collected at a PostNL outlet for
up to three weeks thereafter.
Please refer to Annex 3 (page 27) to see which
countries are categorised in the zones EUR 1,
EUR 2, EUR 3 and World.
Parcels
Domestic parcels
If no one is present at the delivery address,
attempts will be made to deliver
to one of the neighbours.
International parcel
For the delivery of parcels with Track & Trace
to countries outside the European Union
(zones EUR 3 and World), customs form CN23
must be used.
For the delivery of parcels without Track &
Trace to countries outside the European Union
(zones EUR 3 and World), customs form CN22
must be used.
Registered
For sending valuable items.
Greater assurance of dispatch and delivery.
Registered international parcel
For the delivery of parcels to countries outside
the European Union (zones EUR 3 and World),
customs form CN23 must be used.
Insured Service
International parcels with Insured Service
When sending valuables such as money,
cheques, jewels, entry cards and documents
with monetary value within the Netherlands,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the
PostNL outlets or from the MijnPost shop at
postnl.nl/mijnpost or via postkantoor.nl.
International parcels with Insured Service
When sending parcels abroad with Insured
Service, the use of a Sealbag at 2.05
(incl. VAT) is not compulsory. However, PostNL
does recommend it if your parcel fits into a
Sealbag. If you do not use a Sealbag,
you must ensure that the item is securely
packaged and sealed.
For the delivery of parcels to countries outside
the European Union (zones EUR 3 and World),
customs form CN23 must be used.
Payment Service
Payment Service replaces COD.
The item is handed over after the recipient has
paid PostNL the amount indicated.
The maximum amount to be recovered is
1,000.
PostNL pays the amount recovered
subtracting 1% provision to the sender.
Payment Service is not possible for items
addressed to a post box.
Payment Service is possible only in the
Netherlands.

Postal rates 2014 6

Single mail items


Rates
Cost effective parcel shipping by
Online Shipping service

Delivery
Delivery in the Netherlands, Monday to
Saturday (incl.). Parcels shipped on Saturday
are delivered from Tuesday.
In the Netherlands, a maximum of two
attempts will be made to deliver the parcel.
If delivery at the door fails, the item may be
collected at a PostNL outlet for up to three
weeks thereafter.
Please refer to Annex 3 (page 27) to see which
countries are included in the zones EUR 1,
EUR 2, EUR 3 and World.

With the Online Shipping service you can easily print shipping
labels for your parcels and letterbox parcels. For more information
visit onlineverzendservice.nl
In the Netherlands: 24-hour service
Maximum size: 100 x 50 x 50 cm
Maximum size domestic parcels 10 30 kg: 176 x 78 x 58 cm

Up to

2 kg

10 kg

30 kg

Letterbox parcel
Proof of acceptance
Tracking information on shipment

NL

3,59

Parcel
Track & Trace
Registered
Signature for receipt
Track & Trace
Insured up to 50

NL

6,50

12,71

NL

8,15

14,36

Parcels
Domestic parcels
If no one is present at the delivery address,
attempts will be made to deliver to one of the
neighbours.
Registered
For sending valuable items.
Greater assurance of dispatch and delivery.

All rates are exempt from VAT unless shown in grey; then they include VAT.

For more rates please visit onlineverzendservice.nl

Postal rates 2014 7

Single mail items


Speed Service
Parcels and letters
maximum size: 100 x 50 x 50 cm
Rates in euros
Zones*

2 kg

5 kg

10 kg

20 kg

30 kg

NL 10 hrs
NL 12 hrs

29.95
24.45

35.95
30.45

35.95
30.45

42.95
36.75

42.95
36.75

Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 9

32.95
43.95
62.25
55.15
59.65
60.45
64.50
76.35
80.95

44.85
59.95
83.25
71.85
79.65
82.35
89.85
105.25
116.15

67.45
86.95
122.45
106.20
114.45
134.35
149.95
172.25
187.35

109.95
135.45
184.15
160.20
170.15
236.15
262.50
287.65
309.25

163.65
203.15
276.25
244.30
255.25
354.25
393.75
431.50
463.75

* For NL and zone 1 up to zone 3, VAT is 21%. For zone 4 up to zone 9, VAT is 0%.

Delivery in European business centres the following working day


Delivery in business centres outside Europe: 2 to 3 working days
Signature for receipt
Insured up to 500
Track & Trace worldwide up to the doorstep
Free delivery envelope

Speed Service zoning


Zone 1: Belgium
Zone 2: Denmark (excl. Faroe Islands and Greenland),
Germany, England, France (incl. Corsica and Monaco),
Italy (excl. San Marino and Vatican City), Luxembourg,
Austria, Spain (incl. Balearic Islands, excl. Canary
Islands), United Kingdom (excl. Gibraltar, Guernsey and
Jersey), Sweden
Zone 3: Bulgaria, Cyprus, Estonia, Finland, Greece,
Hungary, Ireland, Croatia, Latvia, Lithuania, Malta,
Poland, Portugal (incl. Azores and Madeira), Romania,
Slovenia, Slovakia, Czech Republic
Zone 4: Andorra, Canary Islands, Guernsey, Jersey,
Liechtenstein, Norway, San Marino, Turkey, Vatican
City, Switzerland
Zone 5: Albania, Bosnia-Herzegovina, Gibraltar,
Iceland, Kosovo, Macedonia, Moldova, Montenegro,
Ukraine, Serbia, Belarus

Zone 7: Bahrain, Brazil, Egypt, Philippines, Hong Kong,


India, Indonesia, Iraq, Israel, Japan, Yemen, Jordan,
Kuwait, Macao, Malaysia, Mongolia, New Zealand,
Oman, Puerto Rico, Qatar, Russia (including Asian part),
Singapore, Arab Emirates, Vietnam, South Africa, South
Korea, Taiwan, Thailand
Zone 8: Afghanistan, Argentina, Aruba, Azerbaijan,
Bangladesh, Chile, Colombia, Costa Rica, Dominican
Republic, Dutch Antilles, Ecuador, Georgia, Jamaica,
Kazakhstan, Nepal, Nigeria, Pakistan, Peru, Saudi-Arabia, Sri Lanka, Suriname, Venezuela
Zone 9: Algeria, Burkina Faso, Ethiopia, Ghana, Ivory
Coast, Cape Verde, Cameroon, Kenya, Lebanon, Libya,
Morocco, Mozambique, Sierra Leone, Tanzania, Togo,
Tunisia, Uganda, Zimbabwe
For all countries, please visit postnl.nl.

Zone 6: Australia, Canada, China (excl. Hong Kong and


Macao), Mexico, United States

Postal rates 2014 8

Bulk mail
Product range

PostNL offers an extensive and simple range of bulk post


options. Its main features are:

Features of bulk mail shipping, domestic and


international

Clear division into sizes: Mixed, Small, Large and Special


(and for international shipments, including parcels).
Choice of delivery speed within the Netherlands:
24 hours, Basic 48 hours and Basic 72 hours. With Basic
you can have all your bulk mail delivered on Tuesday,
Thursday or Saturday.
Simple making-up and handing in of your bulk mail.

You hand in your bulk mail based on size.


You can choose from the following categories, for domestic
as well as international destinations:
Mixed
Small
Large
 Special
Parcels (international only)

The standard rates depend on the size of the consignment.


For each product there is a single product code.

Sizes
Mixed

Item type

Appearance,
size and weight may vary

Small

Same appearance,
size and weight
(May vary within
weight category)

Large

Same appearance,
size and weight
(May vary within
weight category)

Shape

Special

International parcels

Same appearance,
size and weight
(May vary within
weight category)

Appearance,
size and weight may vary

Rectangular

Minimum
size

140 x 90 mm

Letterbox
(380 x 265 x 32 mm.)

Maximum size

Letterbox
(380 x 265 x 32 mm)

C5 (162 x 229 mm)

C4 (229 x 324 mm)

Letterbox
(380 x 265 x 32 mm)

L + w + h = max. 90 cm
Longest side max. 60 cm

Maximum
thickness:

32 mm

5 mm

10 mm

32 mm

N/a

Maximum
weight

2,000 grams

50 grams

500 grams

2,000 grams

2,000 grams

Contents

All kinds, incl. goods

Paper

Paper

All kinds, incl. goods

All kinds

Type of
packaging

All kinds, e.g. foil

Paper (card, envelope or


self-mailer*)

Paper (card, envelope or


self-mailer*)

All kinds, e.g. foil

All kinds

* For more information, please visit postnl.nl/self-mailer

Postal
Postalrates
rates2014
2014 9

Bulk mail
Delivery speed
Product codes

Domestic

International

Basic**

Basic DM**

Priority

Standard DM

Mixed

2821

2831

6400

Small

2822

2832

2842

6410

6420

Large

2823

2833

2843

6411

6421

Special

2824

2834

2844

6412

6422

Special e-Sort

2825

2835

2845

Periodical

2826*

2846*

Periodical e-Sort

2827*

2847*
6405

Parcels

* Contract products
** One product code for Basic 48 hours (DM) and Basic 72 hours (DM). The delivery time is determined automatically based on the time of handing in.

24 hours

When to use

Basic 48 hours/72 hours*

If your item needs to be delivered the


next day:

If you know in time that your client has


to be informed on a particular day.
You can choose between Basic 48 hours
and basic 72 hours.

From 250 items (minimum order amount


for Mixed is 20).

From 250 items (minimum order amount


for Mixed 20).

Advantages

Quick delivery on the date of your choice

Cost effectieve and delivery date is set

Quality

For the latest information,


visit postnl.kwaliteit

For the latest information,


visit postnl.kwaliteit

Hand-in and delivery

Hand-in
Delivery
Mon
Tue
Tue
Wed
Wed
Thu
Thu
Fri
Fri Sat

Hand-in
Mo
Tue
Wed
Thu
Fri

Where to hand in

At all PostNL Business locations.


See postnl.nl/locatiewijzer.

t all PostNL Business locations.


A
See postnl.nl/locatiewijzer.

Delivery
Thu (72 hours)
Thu (48 hours)
Sat (72 hours)
Sat (48 hours)
Tue (72 hours)

* The different delivery times shown above represent target times and are therefore indicative

Delivery time for international mail


Your international bulk mail is sent with Priority Service. Less
time-critical direct bulk mail can also be sent by our Standard
Service. You will find the delivery time for your international bulk
mail in Annex 2, page 27 (Delivery time for international letters).
Postal rates 2014 10

Bulk mail
General information

How does bulk mail work?


General
What is a consignment?
Bulk refers to a consignment of postal items from one
sender, which is handed in to PostNL for dispatch at the
same time and at the same location, to be delivered with
the same delivery speed accepted at a rate per item that
differs from the loose item rate. In order to be classified as
Small, Large and Special formats, the items in a consignment must have the same appearance and size. With the
exception of Mixed bulk mail, consignments of bulk mail
may not exceed the weight category for the product in
question. Within their weight category, the items may vary
(e.g. 0-20 grams). Consignments must be handed in
sorted into the categories Small, Large or Special.
A Mixed consignment may consist of items in the Small,
Large and Special sizes. International consignments
may also contain packets. The latter may differ in size,
packaging, contents and appearance and may weigh up
to 2 kg per item.

Franking with a franking machine


Domestic bulk mail in the categories Small, Large or
Special can be franked with a franking machine. If you
hand in these items as bulk mail at one of our Business
locations and your consignment meets all the conditions
set by PostNL, you may qualify for the bulk mail rate.

Weight categories
The rates for bulk mail are applied per item, and in every
weight category the item weight is always up to and
including the highest weight stated. For example, in the
category 40 to 50 grams no item may weigh more than
50 grams.
Addresses for international items
On your mail items to foreign countries, the country of
destination must always be written in Dutch or English
and on the bottom line. Always write the name of the town
and the country in capital letters. The name of the country
must be written out in full. Other address details, such as
name of the addressee and streetname, may be written
in the language of the country of destination.
If a country makes use of postcodes, you must include
them in the address. An item destined for a foreign
country must also state the address of the sender in the
Netherlands.
Franking
Franking with PostNL Port Betaald (postage paid)
Postal items in a consignment must be franked with the
standard indication PostNL Port Betaald. For foreign
countries this is PostNL Port Betaald/Port Pay Pays-Bas
or PostNL Port Betaald/Postage Paid The Netherlands.
You may find images at postnl.nl/downloads. If you still
have envelopes with the outdated TNT Post Port
Betaald, you may simply use these up.
Postal rates 2014 11

Bulk mail
General Information

Preparing mail
Would you like to hand in a consignment? Then please
take note of the following.
Design
For consignments of bulk mail consisting of 2500 items or
more that fall within the categories of Small, Large and
Special, the design of your mail is subject to the terms and
conditions described in our brochure Conditions for
designing mail items (latest version). For consignments
of Small, Medium or Special bulk mail consisting of fewer
than 2500 items, this brochure is provided for advisory
purposes only.
Sorting consignments
Bulk mail in the categories Special and Periodicals can be
handed in sorted from 5,000 items upward. You then
qualify for a lower rate. Sorting becomes easier with the
sorting program e-Sort, which you can download free of
charge via postnl.nl/e-sort. For more information about
sorting methods, visit post.nl or contact our Business
Service on 088 868 68 68.

Advance notification
If you have large consignments, please inform us in
advance how large your consignment will be and what it
contains, so that we may offer you the appropriate level of
service. Notifying in advance is easy with MijnPost.
Size
Small
Large
Special

Advance notification of
Consignments >25,000 items
Consignments >5,000 items
Consignments >5,000 items

Minimum numbers or minimum order amount


Bulk mail is subject to a minimum consignment size or a
minimum order amount. This is specified in the relevant
rates. Would you like to hand in a consignment with fewer
items than the smallest defined consignment size? Then
you may either pay the minimum order amount, or you
may pay for the missing number of postal items at the bulk
order rate.

Presenting via MijnPost


For every consignment, you have to submit an order form
(p1700). You can do that quite easily with MijnPost, our
digital customer environment. With MijnPost, you can
arrange your postal affairs quickly and effectively. Already
using MijnPost? Then youll receive a digital order confirmation in MijnPost the day after youve handed in a
consignment at a business location. This way youll always
have the latest information on your order at hand. You will
also receive your invoices from us via MijnPost, and for
each invoicing period youll receive a management report.
With this report you can allocate the products and services
youve purchased to your own cost centres. In short,
MijnPost lets you take care of the financial administration
of all your postal affairs. You can sign up for MijnPost at
postnl.nl/mijnpost.
Note
As from 1 January 2014, we will charge an admin fee of
2.50 for manually completed order forms.

Postal rates 2014 12

Bulk mail
General Information

Hand-in
PostNL has a very extensive network of locations where
you can hand in mail. You can call on these locations every
working day.
Small consignments, up to 5,000 items, may be presented at any of our more than 2,000 PostNL outlets and/or
Business Points.
Consignments up to 25,000 items, including those using
rolling bins (maximum of 6), may be presented at some
30 Business Points XL (often located in retail outlets).
Consignments of 1 to 6 rolling bins can be presented
at some twenty strategically located hand-in locations.
Do you have a consignment of more than 25,000 items,
or are you using more than 6 rolling bins? Please take
them directly to the business counter of one of our 6
sorting centres.
For a location near you and its opening hours, please visit
postnl.nl/locatiewijzer. If you would like for us to come
collect your mail, please select the Pick-up service (see
page 23).

Undeliverable items of bulk mail


PostNL may charge a return fee for individual items of bulk
mail that are returned to sender. You will be informed of this
well in advance.

Handing in
Bulk mail must be submitted in countable units of
(for example) 25, 50 or 100, with the address placed on the
same side and running in the same direction on each item.
When handing in consignments of (Basic) Direct Mail,
Samples or Periodicals, an additional copy (not addressed)
must be handed in for evaluation.
Delivery
We aim to deliver the mail on the date of your choice.
If you opt for Bulk Mail 24 hours within the Netherlands,
your mail can be delivered from Tuesday to Saturday.
If you opt for Basic, delivery can be done on Tuesday,
Thursday or Saturday.
Payment
Payment for your bulk mail is preferably made on account.
If you only send bulk mail occasionally, you may also pay
by single direct debit.
Ordering postal aids by telephone
From 1 January 2014 on, we will apply a service charge of
4.00 whenever postal aids (such as wheeled containers,
crate dollies or sacks) are ordered by telephone. You can
order your postal aids simply, swiflty and free of charge via
postnl.nl/hulpmiddelen or via your MijnPost account.

Postal
Postalrates
rates2014
2014 13

Bulk mail
Rates and discounts

PostNL offers a number of different discount arrangements. Our discounts are given on standard rates. To
qualify for discounts, you must have a written agreement
with PostNL.
Domestic discounts
Annual volume discount on letterbox mail
From an annual volume of 50,000 items of letterbox mail
(meaning items no larger than 380 x 265 x 32 mm and no
heavier than 2 kilos), you qualify for an annual volume
discount. The higher your annual volume, the higher the
discount. The discount is at least 3% off the standard rate.
In determining your annual letterbox mail volume, the
following products are taken into account:
Domestic bulk mail
Domestic business reply items*
Domestic letterbox mail franked with a NetSet franking
machine.*

Domestic business reply items*


You may qualify for a discount on the rate for regular
domestic business reply items if your items comply with
the design as described in our brochure Conditions for
designing mail items (latest version). The discount is
applicable from 25,000 items a month and up per reply
number and is 5.0% off the standard rate.
Location discount
You qualify for a 1% location discount on large consignments if you deliver your consignment at one sorting centre;
your consignment is 25,000 items or more;
you have presented your consignment with MijnPost
and given us notice by Prenotification at which centre
you will be delivering your consignment;
it is bulk mail for All destinations Netherlands.

If the annual volume is 50.000 items or more, the discount


on your bulk mail and your domestic business reply items
is included in your contract rate. The discount on domestic
letters franked with a NetSet franking machine is always
credited retroactively at the end of the year.
If your annual volume is less than 50,000 items, but the
letterbox mail franked with a NetSet franking machine
during the year does exceed 2,500 items, a discount of 1%
is given on this volume. This discount is credited retroactively each year.
Annual volume discount on non-letterbox mail
You receive a 1% discount on the following products if you
send at least 100 items per calendar year:
Registered items franked with a NetSet franking
machine.*
Parcels franked with a NetSet franking machine.*
KIX discount on letterbox mail
You qualify for a 0.5% KIX discount if your annual volume
of domestic letterbox mail is at least 50,000 items and
youve added a special bar code (KIX) to the printed
addresses. The KIX discount does not apply to sorted
consignments, business reply consignments and domestic
letterbox mail franked with a NetSet franking machine.

* Products eligible to rates and discounts at a preset volume are subject to the General Conditions
for the Conveyance of Bulk Letter Mail. These products are subject to V.A.T.. You must apply for a
discount beforehand and in writing. Only the volume portion subject to discount, is considered in
the determination of the annual volume.

Postal rates 2014 14

Bulk mail
Rates and discounts

International discounts

A parcel delivered to your letterbox

Discounts can also be given on international items. At


10,000 or more postal items or 1,000 or more international
parcels a year, you qualify for lower rates. For more
information about the conditions and the rates, contact
our Business Service on 088 868 68 68 or visit postnl.nl.

Around 7.5 million letterboxes in the Netherlands are


large enough to not only receive a letter or large envelope, but are also more than capable of accepting a
letterbox parcel without any trouble. The major benefit of
this is that the parcel can always be delivered, even if the
beneficiary is not at home.

Special domestic and international situations


In special situations we offer other products, rates,
discounts and conditions. These situations may include:
Specific foreign destinations.
Other delivery speeds/delivery times.
Other volumes than covered in this brochure.
Different logistic features and circumstances.
Contract term.
Ability to plan/certainty of volumes handed in.
In these situations you can conclude a separate contract
with us. It is therefore advisable to contact us, especially
in the following cases:
Consignments >5,000 items.
An annual volume of at least 50,000 items of letterbox
mail within the Netherlands.
An annual volume of at least 10,000 items of international letterbox mail.
Consignments of at least 2,500 items of mail to a single
international destination.
An annual volume of at least 1,000 international parcels
without Track & Trace.
An annual volume of more than 45,000 business reply
items within the Netherlands
Diagnostic business reply consignments.

The key features of a letterbox parcel


A letterbox parcel often includes an additional protective
packaging, such as cardboard, studded film or a padded
bag. This makes it an ideal way of sending items such as
clothing, books, DVDs or small gifts.
A letterbox parcel must meet the following conditions:
N
 o more than 3.2 cm high
No more than 26.5 cm wide
No more than 38 cm long
No more than 2 kg in weight
Must contain goods
For further information,
please visit postnl.nl/brievenbuspakje
Door-to-door distribution
Door-to-door distribution involves the delivery of, unaddressed items such as folders, printed matter and samples
to areas of your choosing. For more information, please
visit postnl.nl/huisaanhuis. The rates for door-to-door
delivery can be obtained from our Business Service on 088
868 68 68 on request, or you can visit postnl.nl.
At postnl.nl you will find more information on the various
options and the conditions for concluding a separate
contract with us. You can also contact our Business Service
on 088 868 68 68 or your personal account manager.

Postal rates 2014 15

Bulk mail
Domestic rates

Minimum size: 140 x 90 mm


Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Mixed
Size: may vary
Packaging: may vary
Content: may vary
Appearance: may vary

The Mixed rate is


determined by the number
of items and the average
weight per item of the
consignment.
Small
Size: up to C5
Packaging: paper
(card, envelope or
self-mailer)
Content: paper
Appearance: identical
Weight: max. 50 g
No more than 5 mm thick
Large

Size: up to C4
Packaging: paper (card,
envelope or self-mailer)
Content: paper
Appearance: identical
Weight: max. 500 g
No more than 10 mm thick

Special

Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil packaging
Content: for example,
a letterbox parcel with
a book, or a mailing with
a sample or gadget
Appearance: identical

Delivery Tuesday through Saturday

Product code
2821

General information
Postal items in the categories Small, Large and
Special must have the same appearance and
belong to the same weight category (e.g. 30-40
grams). If this is not the case, they should be
presented as Mixed. You can find more general
information about bulk mail from pages 11 to
15.

Minimum
order/number
20
100
250
500

Av.
weight (g)

64.2 60.0 58.6 54.8
20
119.5 113.0 101.3 91.8
50
139.6 121.0 104.7 96.7
75
185.0 147.8 124.8 121.5
150
230.2 185.3 158.8 158.7
250
290.3 260.1 254.0 253.9
500
293.8 263.9 257.8 257.7
750
304.3 275.1 269.0 268.9
1,500
311.3 282.6 276.5 276.4
2,000

Product code 2822
Minimum number
250 2,500 5,000
Weight (g)


0 - 20
46.4 45.2 43.4

20 - 30
56.0 54.6 52.4

30 - 40
59.1 57.4 55.3

40 - 50
62.3 60.6 58.4
Product code 2823
Minimum
number 250 2,500 5,000

Weight
(g)


0 - 20
49.4 48.2 46.4

20 - 30
59.0 57.6 55.4

30 - 40
62.1 60.4 58.3

40 - 50
65.3 63.6 61.4

50 - 100
71.9 68.4 64.1

100 - 200
92.5 87.0 80.7

200 - 300
130.0 127.3 123.4

300 - 400
167.5 166.1 163.2

400 - 500
200.1 196.6 191.3
Product code 2824 2825

Minimum number 250 2,500 5,000 5,000


sorted

Weight (g)

0 - 20
57.4
56.2
54.4
46.4

20 - 30
67.0 65.6 63.4 55.4

30 - 40
70.1 68.4 66.3 58.3

40 - 50
73.3 71.6 69.4 61.4

50 - 100
79.9 76.4 72.1 64.1

100 - 200
100.5 95.0 88.7 80.7

200 - 300
138.0 135.3 131.4 123.4

300 - 400
175.5 174.1 171.2 163.2

400 - 500
208.1 204.6 199.3 191.3

500 - 1,000
235.7 229.5 221.3 214.4
1
,000 - 2,000
247.9 245.3 240.3 233.5

The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Postal rates 2014


Posttarieven
2013 16

Bulk mail
Domestic rates

Minimum size 140 x 90 mm


Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT
Mixed
 Size: may vary
Packaging: may vary
Content: may vary
 Appearance: may vary

The Mixed rate is


determined by the number
of items and the average
weight per item of the
consignment.

BASIC: Delivery on Thursday


or Saturday

BASIC: Delivery on Tuesday,


Thursday or Saturday

Product code
2831
2831

Minimum
order/number

20 100 250 500
20 100 250 500
weight (g)
Av.
59.4 55.5 54.2 50.7 55.8 52.2 51.0 47.7
20
110.5 104.6 93.7 84.9 104.0 98.3 88.1 79.8
50
129.1 111.9 96.9 89.5 121.4 105.3 91.2 84.2
75
171.1 136.7 115.4 112.3 161.0 128.7 108.5 105.7
150
213.0 171.5 147.0 146.9 200.3 161.2 138.3 138.2
250
268.5 240.6 235.1 235.0 252.6 226.5 220.8 220.7
500
271.9 244.2 238.5 238.4 255.5 229.6 224.3 224.2
750
281.6 254.7 249.0 248.9 264.5 239.3 234.0 233.9
1,500
288.1 261.7 256.0 255.9 270.5 245.8 240.5 240.4
2,000

Small
Size: up to C5
Packaging: paper
(card, envelope or
self-mailer)
Content: paper
Appearance: identical
Weight: max. 50 g
No more than 5 mm thick

Product code
2832
2832

Minimum
number
250 2,500 5,000
250 2,500 5,000

Weight (g)

0 - 20
42.1 41.0 37.1 39.7 38.8 35.1

20 - 30
45.9 44.3 40.1 43.5 41.8 38.0

30 - 40
49.4 47.1 42.4 46.7 44.5 40.1

40 - 50
52.8 51.1 44.6 50.0 48.3 42.2

Large
Size: up to C4
Packaging: paper
(card, envelope or
self-mailer)
Content: paper
 Appearance: identical
Weight: max. 500 g
No more than
10 mm thick

Product code
2833
2833

Minimum number 250 2,500 5,000 250 2,500 5,000
Weight
(g)


0 - 20
45.1 44.0 40.1 42.7 41.8 38.1

20 - 30
48.9 47.3 43.1 46.5 44.8 41.0

30 - 40
52.4 50.1 45.4 49.7 47.5 43.1

40 - 50
55.8 54.1 47.6 53.0 51.3 45.2

50 - 100
63.6 61.9 50.4 60.2 58.4 47.6
87.0 83.4 66.6 82.3 78.8 62.9

100 - 200
123.2 121.8 87.1 116.4 115.2 82.4

200 - 300
156.9 153.6 106.5 148.3 145.2 100.7

300 - 400
191.4 188.5 125.1 181.0 178.2 118.2

400 - 500

Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: for example, a
letterbox parcel with a
book, or a mailing with a
sample or gadget
Appearance: identical

Product code 2834 2835


2834 2835

Minimum number 250 2,500 5,000 5,000 250 2,500 5,000 5,000


sorted

sorted
Weight (g)

0 - 20
53.1 52.0 48.1 40.1 50.7 49.8 46.1 38.1

20 - 30
56.9 55.3 51.1 43.1 54.5 52.8 49.0 41.0

30 - 40
60.4 58.1 53.4 45.4 57.7 55.5 51.1 43.1

40 - 50
63.8 62.1 55.6 47.6 61.0 59.3 53.2 45.2
50.4 68.2 66.4 55.6 47.6

50 - 100
71.6 69.9 58.4
66.6 90.3 86.8 70.9 62.9
95.0 91.4 74.6

100 - 200
87.1 124.4 123.2 90.4 82.4
131.2 129.8 95.1

200 - 300
164.9 161.6 114.5 106.5 156.3 153.2 108.7 100.7

300 - 400
199.4 196.5 133.1 125.1 189.0 186.2 126.2 118.2

400 - 500
220.1 218.9 145.9 139.3 208.1 207.0 138.0 131.7

500 - 1,000
233.4 232.0 159.0 152.4 220.6 219.3 150.4 144.1
1
,000 - 2,000

The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Postal rates 2014 17

Bulk mail
Domestic rates
Basic Direct Mail
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT

BASIC: D
 elivery on Thursday `
or Saturday

BASIC: Delivery on Tuesday,


Thursday or Saturday

Small
Size: up to C5
P
 ackaging: paper
(card, envelope or
self-mailer)
Content: paper
Appearance: identical
Weight: max. 50 g
No more than 5 mm thick

Product code
2842
2842


Minimum number
250 2,500 5,000
250 2,500 5,000
Weight
(g)


0 - 20
40.1 38.0 33.2 37.9 35.8 31.4

20 - 30
43.8 41.0 35.8 41.4 38.7 33.9

30 - 40
47.0 43.7 37.8 44.4 41.2 35.7

40 - 50
50.3 47.3 39.8 47.6 44.7 37.6

Large
Size: up to C4
P
 ackaging: paper
(card, envelope or
self-mailer)
Content: paper
Appearance: identical
Weight: max. 500 g
N
 o more than
10 mm thick

Product code
2843
2843

Minimum number 250 2,500 5,000 250 2,500 5,000
Weight
(g)


0 - 20
43.1 41.0 36.2 40.9 38.8 34.4

20 - 30
46.8 44.0 38.8 44.4 41.7 36.9

30 - 40
50.0 46.7 40.8 47.4 44.2 38.7

40 - 50
53.3 50.3 42.8 50.6 47.7 40.6

50 - 100
60.6 57.4 44.9 57.2 54.1 42.5

100 - 200
82.9 77.1 59.5 78.4 73.0 56.2

200 - 300
117.4 112.9 77.7 111.0 106.8 73.5

300 - 400
149.5 142.2 95.0 141.3 134.4 89.9

400 - 500
182.3 174.5 111.7 172.4 165.0 105.6

Special
S ize: maximum
380 x 265 x 32 mm
P
 ackaging: e.g. foil
packaging
C
 ontent: for example,
a letterbox parcel with
a book, or a mailing with
a sample or gadget
Appearance: identical

Product code 2844 2845 2844 2845



Minimum number
250 2,500 5,000 5,000
250 2,500 5,000 5,000



sorted
sorted
Weight (g)

0 - 20
51.1 49.0 44.2 36.2 48.9 46.8 42.4 34.4

20 - 30
54.8 52.0 46.8 38.8 52.4 49.7 44.9 36.9

30 - 40
58.0 54.7 48.8 40.8 55.4 52.2 46.7 38.7

40 - 50
61.3 58.3 50.8 42.8 58.6 55.7 48.6 40.6

50 - 100
68.6 65.4 52.9 44.9 65.2 62.1 50.5 42.5

100 - 200
90.9 85.1 67.5 59.5 86.4 81.0 64.2 56.2

200 - 300
125.4 120.9 85.7 77.7 119.0 114.8 81.5 73.5

300 - 400
157.5 150.2 103.0 95.0 149.3 142.4 97.9 89.9

400 - 500
190.3 182.5 119.7 111.7 180.4 173.0 113.6 105.6

500 - 1,000
209.7 202.7 130.3 124.3 198.3 191.7 123.2 117.4
1
,000 - 2,000
222.3 214.7 141.8 135.9 210.1 203.1 134.2 128.6

The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Direct Mail
Direct mail is defined as follows: communications
consisting exclusively of advertising, marketing or
publicity material, containing the same message
and differing only in name, address and
identification number of the addressee, or other
matters that do not alter the nature of the
message.
The category direct mail includes mailings and
advertising folders, but also printed matter without
variables, newspapers and magazines.
Direct mail with gadgets can be classified as
Special. Gadgets are small objects of little
monetary value which are added to postal items to
increase their attention value.
When direct mail is handed in an additional copy
(not addressed) must be added for evaluation
purposes.

Postal rates 2014 18

Bulk mail
Domestic rates
Periodicals
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT


Special
Size: maximum
380 x 265 x 32 mm
P
 ackaging: e.g. foil
packaging
C
 ontent: see the
definition of Periodicals
(in the right-hand column)
Appearance: identical

Delivery on Tuesday to Saturday (incl.)

Productcode
2826
2827

250 2,500 5,000 5,000
Minimum number


sorted

Weight
(g)


0 - 20
44.2 43.5 42.2 35.1

20 - 30
44.2 43.5 42.2 35.1

30 - 40
44.2 43.5 42.2 35.1

40 - 50
44.2 43.5 42.2 35.1

50 - 100
47.6 47.4 45.3 38.5

100 - 200
55.1 54.9 53.1 46.1

200 - 300
66.4 66.2 62.9 55.9

300 - 400
80.1 79.1 76.7 69.9

400 - 500
93.1 92.1 89.4 85.9

500 - 1,000
110.3 104.4 101.4 98.8
1
,000 - 2,000
196.0 185.4 179.9 176.0

Periodicals
Periodicals are magazines which:
present information of a current or social cultural
nature; and
are available generally and for an indeterminate
period, and
are issued at least four times a year; and
are of independent economic value to the publisher;
and
have an independent editorial staff (not influenced
by advertisers); and
contain a maximum of 80% in advertisements,
advertorials and other sales information; and
are presented to PostNL at least once every three
months.
Appearance
In addition, the following applies to periodicals:
they have a table of contents, masthead and a cover;
the publication frequency, date of publication and
serial number appear on the cover;
they are packaged in foil or have a wrapper.
Periodicals may also be presented without packaging
or wrapper in consignments of 200,000 items or more.
For more information and the Terms and Conditions,
please contact our Business Service on 088 868 68 68
or visit postnl.nl.
When Periodicals are handed in, an additional copy
(not addressed) must be added for evaluation
purposes.

BASIC: Delivery on Thursday


or Saturday

Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: see the
definition of Periodicals
(in the right-hand column)
Appearance: identical


Productcode

2846 2847

250 2,500 5,000 5,000


Minimum number



sorted
Weight
(g)



0 - 20
36.7 36.2 34.8 28.3

20 - 30
36.7 36.2 34.8 28.3

30 - 40
36.7 36.2 34.8 28.3

40 - 50
36.7 36.2 34.8 28.3

50 - 100
39.8 39.4 37.8 31.3

100 - 200
46.2 45.9 44.0 37.4

200 - 300
55.9 55.0 54.0 47.5

300 - 400
66.8 66.0 64.1 57.7

400 - 500
77.0 76.2 74.3 67.7

500 - 1,000
94.4 93.4 90.9 84.4
1
,000 - 2,000
177.4 175.7 168.8 157.3


Special
Size: maximum
380 x 265 x 32 mm
Packaging: e.g. foil
packaging
Content: see the
definition of Periodicals
(in the right-hand column)
Appearance: identical

If you would like to qualify for special rates for


Periodicals, contact our Business Service on 088 868
68 68 or visit postnl.nl for the conditions or in order to
conclude an agreement.

BASIC: Delivery on Thursday


or Saturday

Productcode

2846 2847

250 2,500 5,000 5,000


Minimum number


sorted


Weight
(g)

34.8
0 - 20
34.1 33.0
26.8
34.8
20 - 30
34.1 33.0
26.8
34.8
30 - 40
34.1 33.0
26.8
34.8
40 - 50
34.1 33.0
26.8
37.8
50 - 100
37.2 35.8
29.6
43.9
100 - 200
43.4 41.7
35.3
52.8
200 - 300
52.1 51.1
44.8
63.2
300 - 400
62.5 60.6
54.5
73.0
400 - 500
72.0 70.3
63.9
89.2
500 - 1,000
88.5 86.0
79.7
1 167.9
,000 - 2,000
166.2 159.6
148.7

The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

Postal rates 2014 19

Bulk mail
International rates
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT

Mixed
Size: may vary
Packaging: may vary
Content: may vary
Appearance: may vary

The Mixed rate is


determined by the number
of items and the average
weight per item of the
consignment.
Small
Size: up to C5
Packaging: paper (card,
envelope or self-mailer)
Content: paper
Appearance: identical
Weight: max. 50 g
No thicker than 5 mm

Large
S ize: up to C4
P
 ackaging: (card,
envelope or self-mailer)
C
 ontent: paper
Appearance: identical
Weight: max. 500 g
No thicker than 10 mm

Special
Size: maximum
380 x 265 x 32 mm
P
 ackaging: e.g. foil
packaging
C
 ontent: for example, a
letterbox parcel with a
book, or a mailing with a
sample or gadget
A
 ppearance: identical

Parcels
Mail items that do not fit
through the letterbox
Weight: max. 2 kg
L + w + h = 90 cm
and longest side
60 cm
Size: Packaging, content
and appearance may vary
The rate for parcels is
determined by the
number of items and the
average weight per item.

General information
Mail items in the categories Small, Large and
Special must have the same appearance and
belong to the same weight category (for
example 30-40 grams). If this is not the case,
they can be presented as Mixed. You can find

more general information about bulk mail on

11 through 15.
Product code
6400
The postal rates for Mixed apply to all
countries.
Minimum order
20
Direct mail is defined as follows: communicati
International
ons consisting exclusively of advertising,
Av.
weight (g)

marketing or publicity material, containing the
20
95.6
same message and differing only in name,
50
200.3
address and identification number of the
75

246.7
addressee or in other matters that do not alter
150
343.1
the nature of the message.
250

471.6
The category direct mail includes mailings
500

880.0
and advertising folders, but also printed
750

898.5
matter without variables, newspapers and
1,500
917.0
magazines.
2,000
917.0
Direct mail with gadgets can be classified as
Special. Gadgets are small objects of little
Product code 6410 6410 6420
monetary value which are added to postal
items to increase their attention value.
Minimum number
100
500
500
When direct mail is handed in, an additional

Direct Mail
copy (not addressed) must be added for

Europe World Europe World Europe World
evaluation purposes.
Weight (g)
To apply for international bulk mail, postal

0 - 20
78.5 90.7 68.9 79.7 58.2 59.7
items destined for the zones Europe and

20 - 30
91.3 105.5 80.2 92.7 67.9 73.3
World may be combined into one consign
30 - 40
104.9 141.4 92.2 124.2 76.8 90.6
ment in order to reach the minimum order

40 - 50
128.2 166.5 112.7 146.3 84.0 98.8
amount or minimum number. However, the
consignment must always be presented
Product
code 6411 6411 6421

separately by zone. In Annex 2 on page 27
you can see which countries are included in
Minimum number
100
500
500
the Europe and World zones.

Direct Mail
When sending letters and parcels with goods

Europe World Europe World Europe World

up to a value of 425 to countries outside the
Weight
(g)

European Union, customs form CN22 must be

0 - 20
80.1 92.3 70.5 81.3 59.7 61.3
used. If the value of the goods exceeds 425,

20 - 30
93.4 107.6 82.3 94.8 69.9 75.4
customs form CN23 must be completed.

30 - 40
108.0 144.5 95.3 127.3 79.9 93.7

40 - 50
131.3 169.6 115.8 149.4 87.1 101.9

50 - 100
159.4 209.5 140.1 184.1 104.8 124.8

100 - 200
226.9 329.1 199.4 289.1 154.1 198.0

200 - 300
341.4 449.3 300.0 394.8 217.8 297.8

300 - 400
437.7 613.0 384.6 538.6 281.6 397.6

400 - 500
540.1 776.7 474.5 682.5 345.3 497.3
Product code 6412 6412 6422
Minimum number
100
500
500

Direct Mail

Europe World Europe World Europe World
Weight
(g)


0 - 20
86.0 98.2 76.4 87.2 65.7 67.2

20 - 30
99.8 114.0 88.7 101.2 76.4 81.8

30 - 40
114.9 151.4 102.1 134.2 86.8 100.6

40 - 50
138.2 176.5 122.7 156.3 94.0 108.8

50 - 100
166.4 216.5 147.1 191.1 111.7 131.8

100 - 200
233.9 336.1 206.4 296.1 161.0 205.0

200 - 300
348.4 456.3 307.0 401.8 224.8 304.8

300 - 400
444.7 619.9 391.6 545.6 288.6 404.6

400 - 500
547.1 783.7 481.5 689.4 352.2 504.3

500 - 1,000
734.9 917.0 645.7 857.5 506.1 722.8
1
,000 - 2,000
832.4 917.0 731.4 917.0 650.5 917.0
Product code

6405

Minimum number
5

Europe World
Av.
weight (g)

250

7.21 14.42
500

7.21 14.42
750

7.86 15.18
1,500

8.50 15.94
2,000

8.50 15.94

The General Conditions for the Universal Postal Service (latest version) apply to these products.

Postal rates 2014 20

Bulk mail
Additional services
Registered
Delivery in the Netherlands, Monday through
Saturday. Items sent on Saturday are delivered from
Tuesday.
The item can be followed with MijnPost and with
Tracktrace.nl.
The maximum compensation for registered letters is
50.
The maximum compensation for registered parcels
is 500.
If delivery at the door was not possible, the item may
be collected at a PostNL outlet for up to three weeks
thereafter,
Add franking indication PostNL Port Betaald or
PostNL Port Betaald/Port Pay Pays-Bas, in
addition to the bar code sticker.
International
For the delivery of letters containing goods up to a
value of 425 to countries outside the European
Union, customs form CN22 must be used.
For the delivery of letters containing goods
exceeding a value of 425, you can use the Insured
Service with customs form CN23.

Loose items on account


Letters

In the Netherlands (NL): 24 hours service


Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Rates in euros and excluding VAT

0-2 kg

Rate
Product code

Registered
Signature for receipt
Track & Trace*
Insured up to 50

NL
7.95 1010
Europe 11.00 6030
World 16.00 6030

Insured Service*
Contents insured up to 500
Track & Trace*
Signature for receipt

NL
12.95 1338
Europe 16.00 6036
World 22.00 6036

* PostNL does not offer Track & Trace and Insured Services for postage to all countries. Visit postnl.nl for details.
The General Conditions for the Universal Postal Service (latest version) apply to these products.

Parcels

In the Netherlands (NL): 24 hours service


Maximum size: 100 x 50 x 50 cm
Maximum size of domestic parcels 10 -30 kg: 175 x 78 x 58 cm
Rates in euros and excluding VAT

0-2 kg *
0-10 kg
10-30 kg

Rate Product Rate Product
Rate Product
code code code

Parcel
Track & Trace** (except
international items of 0-2 kg)

Registered
Signature for receipt
Track & Trace*
Insured up to 500
Insured Service**
Insured up to 5,500
Track & Trace
Signature for receipt

NL - -
8.41 3062 13.25 3062
EUR 1
9.00
6300
-
-
-
EUR 2
11.00
6300
-
-
-
-
EUR 3
12.00
6300
-
-
-
-
World 18.00 6300
-
-
-
-
NL
EUR 1
EUR 2

-
-
-

- 8.60 1020 14.90


- Rates

-
on request

NL

- - 14.45

Only
with
MijnPost

1348

* Rates without Track & Trace.


** PostNL does not offer Track & Trace and Insured Services for postage to all countries. Visit postnl.nl for details.
The rates are exempt from VAT unless shown in grey; then they include VAT. For more information, please see page 3.
The General Conditions for the Universal Postal Service (latest version) apply to these products, unless they are shown in grey;
then the General Conditions for the Transport of Goods (latest version) apply.

Insured Service
Delivery in the Netherlands, Monday through
Saturday. Items sent on Saturday are delivered from
Tuesday.
For the delivery of valuable goods.
Parcels sent using the Insured Service are insured
to a maximum of 5,500 euros; letters sent using the
Insured Service to a maximum of 500 euros.
When sending valuables such as money, jewels,
tickets and other documents with monetary value,
the use of a Sealbag at 2.05 (incl. VAT) is
compulsory. These can be obtained at the PostNL
outlets or from the MijnPost shop at postnl.nl/
mijnpost or via postkantoor.nl.
Items are trackable with MijnPost and with
Tracktrace.nl.
If delivery at the door was not possible, the item may
be collected at a PostNL outlet for up to three weeks
thereafter,
Insured Service is not possible in combination with
the Pickup service. The item must be handed in at a
PostNL outlet if you wish to insure.
Add franking indication PostNL Port Betaald or
PostNL Port Betaald/Port Pay Pays-Bas, in
addition to the bar code sticker.
International
For international mail items a Sealbag is
compulsory. A Sealbag is not compulsory for
the delivery of registered parcels. However, we do
recommend it if your parcel fits into a Sealbag. If
you do not use a Sealbag, you must ensure that
the item is securely packaged and
sealed yourself.
For the delivery of parcels to countries outside the
European Union (zones EUR 3 and World), customs
form CN23 must be used.
In Annex 3 on page 28 you can see which countries
are included in the zones EUR 1, EUR 2, EUR 3 and
World.

Postal
Postalrates
rates2014
2014 21

Bulk mail
Additional services
Domestic bulk letters

24 hours service
Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT


2-9 items
10 items

Rate Product Rate Product
code code

Registered
Signature for receipt
Track & Trace
Insured up to 50

NL 7.67 1410

Insured Service
Contents insured up to 500
Track & Trace
Signature for receipt

NL 12.67* 1414

6.52 1410

11.52* 1414

* Including 5 surcharge. Insured Services exempt from VAT.


The General Conditions for the Conveyance of Bulk Letter Mail (latest version) apply to these products.

International bulk letters


Minimum size: 140 x 90 mm
Maximum size: 380 x 265 x 32 mm
Maximum weight: 2 kg
Rates in euro cents and excluding VAT

Registered
Signature for receipt
Track & Trace*
Insured up to 50


> 5 items

Rate Product
code

Europe 10.00 6408


World 15.00 6408

* PostNL offers delivery using Track & Trace only to certain countries.
For an overview, please visit postnl.nl.
The General Conditions for the Universal Postal Service (latest version) apply to these products

Domestic bulk parcel mail


24 hours service
Maximum size: 100 x 50 x 50 cm
Maximum weight: 10 kg
Rates in euros and excluding VAT

Registered
Delivery in the Netherlands, Monday through
Saturday. Items sent on Saturday are delivered from
Tuesday.
The item can be followed with MijnPost and with
tracktrace.nl.
The maximum compensation for registered letters
is 50.
The maximum compensation for registered parcels
is 500.
If delivery at the door was not possible, the item may
be collected at a PostNL outlet for up to three weeks
thereafter,
Add franking indication PostNL Port Betaald in
addition to the bar code sticker.
International
For the delivery of letters containing goods up to a
value of 425 to countries outside the European
Union, customs form CN22 must be used.
For the delivery of letters containing goods
exceeding a value of 425, you can use the Insured
Service with customs form CN23.
Insured Service
Delivery in the Netherlands, Monday through
Saturday. Items sent on Saturday are delivered from
Tuesday.
For the delivery of valuable mail items. Parcels
with Insured Service are insured up to a maximum
of 5,500 euros; letters sent with the Insured Service
up to a maximum of 500.
When sending valuables such as money, jewels,
tickets or other documents with monetary value, the
use of a Sealbag at 2.05 (incl. VAT) is compulsory.
These can be obtained at the PostNL outlets
or from the MijnPost shop at postnl.nl/mijnpost
or via postkantoor.nl.
Your items are trackable with MijnPost and with
Tracktrace.nl.
If delivery at the door was not possible, the item
may be collected at a PostNL outlet for up to three
weeks thereafter,
Insured Service is not possible in combination
with the Pick-up service. The item must be handed in
at a PostNL outlet if you wish to insure it.
Add franking indication PostNL Port Betaald
or PostNL Port Betaald/Port Pay Pays-Bas, in
addition to the bar code sticker.


2-9 items
10 items

Rate Product Rate Product
code
code

Registered
Signature for receipt
Track & Trace
Insured up to 500

NL 7.81 1420 6.60 1420



Insured Service**
Insured up to 5500
Track & Trace
Signature for receipt

NL 12.81* 1424

11.60* 1424

* Including 5 surcharge. Insured Services exempt from VAT.


** PostNL offers delivery using Track & Trace only to certain countries.
For an overview, please visit postnl.nl.
The General Conditions for the Transport of Goods (latest version) apply to these parcels.

Postal rates 2014 22

Business services
Domestic

Delivery Service

Subscription service per day in euros and excluding VAT.



Service window 0.5 hour 1 hour
2 hours

Days per week


25.05

20.83
15.49
1

12.52
10.42
7.75
2

10.33
8.56
6.07
3

7.76
6.43
4.56
4
6.20 5.14 3.64
5

5.80
4.81
3.31
6
Volume component per day in euros and excluding VAT.

1 to 12 bags
1.99
1 to 2 roll containers
9.99
From 3 roll containers or more
(price for each)
4.99
The subscription component and the volume component
together give the daily rate you will be invoiced for.

Pick-up service

Subscription service per day in euros and excluding VAT




Service window 0.5 hour 1 hour
2 hours

Days per week


23.41
20.39
15.16
1

11.70
10.20
7.59
2

9.66
8.38
5.94
3

7.25
6.29
4.46
4
5.79
5.03
3.57
5
*

6 5.42 4.71 3.24

* Rates also apply to the combined Pick-up and Delivery Service.


Our Pick-up and Delivery services are subject to the General Conditions for the Collection and Delivery
Service of Koninklijke PostNL B.V. (latest version).

Volume component per day in euros and


excluding VAT

1 to 12 bags
1.99
Roll container (price for each) 4.88
The subscription component and the volume component
together give the daily rate you will be invoiced for.

Delivery and Collection Service


The daily rate for the Delivery and Pick-up Service is
made up of two parts:
- A subscription component, which depends on the
service window (0.5 hour, 1 hour or 2 hours) and the
frequency, i.e. the number of days a week the
service is used.
 - A volume component, which depends on the
number of bags or roll containers per day.
We invoice the actual number of working days that
matches your contract, excepting nationally
recognised holidays, on a monthly basis. The
amount on your monthly invoice may therefore
vary.
It is also possible to order a single, one-off collection
of your mail.
Urban Economy
Urban Economy involves a lower rate for Delivery and
Pick-up Service. The rate is 4,99
a day and applies when you meet the following
conditions:
Delivery between 08:00 - 11:00 or Pick-up between
15:00 and 18:00
Standard 5 days a week, Monday through Friday
A maximum of 12 bags a day
The delivery- or pick-up address is located in
an industrial area*
Business Safekeeping Service
For keeping mail addressed to your business and
sent by PostNL.
The mail we keep is delivered to you on the first
delivery day after the safekeeping period.
You can opt for one continuous period or,
choose a subscription, for a maximum of 7 separate
periods, up to a maximum duration of 14 weeks.
Safekeeping Service can not be contracted for
registered items and items sent with Insured Service.
You can apply online up to 5 working days before the
desired start date via postnl.nl/bewaarservice.
Business Forwarding Service
For forwarding mail to another national or
international postal address.
Handy when your business is temporarily closed,
when you are moving or when you receive mail at
several addresses.
For mail sent to a business address or post box.
For one period, multiple periods (max. 7 periods,
total duration 14 weeks) or continuous (can be
extended annually).
Not applicable to parcels, items heavier than 2 kg,
registered letters abroad, unaddressed mail and mail
delivered by other delivery services or couriers.
You can apply online up to 5 working days before the
desired start date via postnl.nl/bewaarservice.

Business Safekeeping Service



Rates in euros and excluding VAT

The Netherlands
Rate

First
2 weeks
33.00
Per
week thereafter
16.50
Annual
subscription
189.00

Business Forwarding Service



Rates
in euros and excluding VAT

Duration

First 2 weeks
Per week thereafter
Multiple periods in one year
Continuous (extended annually)


Rate
The Netherlands International
33.00
16.50
247.50
435.00

54.00
27.00
-
763.00

This rate for the Business Forwarding Service applies to items sent to countries inside Europe
and elsewhere. The General Conditions for Recipient Services of Koninklijke PostNL B.V. (latest
version) apply to the Business Forwarding Service.

Postal
Postalrates
rates2014
2014 23

Business services
Domestic
PO Box
Depending on the location of your post box,
your mail may be available to you as early as
7:30 am.
You can use your post box as an additional
correspondence address.
You can apply for a post box online.
Please note:
When concluding a new post box contract, an
entry rate is charged.
This entry rate is also charged when you have
your post box number changed.

PO Box


Rates
in euros and excluding VAT

Rate

Per year 160.00
Entry rate 39.00
The General Conditions for PO boxes of PostNL
(latest version) apply to this product.

Freepost - letters

Rates
in euros

Number of items
1-100
100-2,500


Weight (g)
VAT exempt
Excl. VAT

2,500-5,000

Subscription

Excl. VAT

0.65 0.64 0.63 160.00 per year



0 - 20
1.29 1.28 1.26
20 - 50
1.93 1.91 1.88
50 - 100
2.47 2.45 2.41
100 - 250
3.44 3.41 3.35
250 - 2,000

Business reply number


With a business reply number, your customers
can return correspondence and printed matter
without having to pay postage.
The addressee pays for all replies, except for
registered mail or mail sent using the Insured
Service. In which case the sender pays the
delivery costs.
Feel free to make arrangements with us
regarding the place of delivery, e.g. a post box
or a business address.

The General Conditions for PO boxes of PostNL (latest version) apply to this product.
The General Conditions for the Universal Postal Service of Koninklijke PostNL B.V. (latest version) apply to business reply deliveries.
Products to which rates and discounts are applicable and for which a volume threshold is set are subject to the General Conditions
for the Conveyance of Bulk Letter Mail of PostNL Marketing & Sales (latest version). In which case, VAT is charged.

Freepost - parcels

Rates in euros and excluding VAT



Weight (kg)

Rate per item

Subscription

7.74 160.00 per year



0 - 5
10.11
5 - 10
11.78
10 - 20
14.09
20 - 30
The General Conditions for the Transport of Goods of PostNL Pakketten Benelux B.V.
(charging VAT 10 up to 30 kg) apply to letters and parcels sent with the business reply
number, or the General Conditions for the Universal Postal Service of Koninklijke PostNL B.V.
(latest version) (VAT exempt up to 10 kg) apply.
Please note:
Specific requirements are set for the dimensions and weight of freepost and business
reply mail. You can find more information on this in our brochure Conditions for designing
mail items (latest version).
If the place of delivery of freepost mail lies more than fifteen kilometres from the business
reply number, a surcharge of 30% will be added to.

Postal rates 2014 24

Business services
International
International returns
International Returns Light
Rates in euros

Mail from
abroad

Subscription

VAT exempt

Excluding VAT

Weight (g)

Rate per item


0 - 20

20 - 50

50 - 100

100 - 250
250 - 500

1.01
160.00 per year
1.58
2.36
3.94
5.67

The General Conditions for the Universal Postal Service of Koninklijke PostNL B.V.
(latest version) apply to the mail items.

Return Services Bulky


Rates in euros
Europe Subscription


VAT exempt
Excluding VAT

Weight (g)
Rate per item*

250
7.05
500
7.80
1,000
9.28
1,500
10.77
2,000
12.25

International Returns
With International returns Light, your customers can
return correspondence and printed matter without
having to pay postage.
With Internal Returns Bulky, your customers can
return goods from Europe without having to pay
postage.
Items returned using International Returns Light
may not weigh more than 500 grams and must be
no thicker than 3.2 cm. For mail items using
International Return Bulky, the sum of the length,
width and height of the item may not exceed 90 cm
and the longest side may not exceed 60 cm.
If you already have a domestic reply number and
you want to receive return shipments on this
number as well, you need to pay a one-time
subscription fee.
For both Light and Bulky solutions:
- return shipments up to 50 grams can be received
from all countries;
- return shipments exceeding 50 grams can be
received from several countries;
- specific requirements are set for the design of
the return shipments.
For more information about the conditions and
all the options, contact our Business Service on
088 868 68 68 or visit postnl.nl.

160.00 per year

* The Return Services rate is determined by the number of items


and the average weight per item of the consignment.
The General Conditions for the Universal Postal Service of
Koninklijke PostNL B.V. (latest version) apply.

Postal
Postalrates
rates2014
2014 25

Annex 1
General Conditions

General Conditions
This is a joint publication of Koninklijke PostNL B.V. and PostNL Pakketten Benelux B.V.
The following general conditions apply to the products and services described in this rates brochure.
The conveyance of single mail items which comply with the dimensions and the weight as set out in
this rates brochure and of international bulk mail is subject to the General Conditions for the Universal
Postal Service of Koninklijke PostNL B.V. (latest version). The Payment Service, Priority Service and the
conveyance of (consignments of) bigger parcels (heavier than 10 kg within the Netherlands; heavier
than 20 kg to foreign countries; and /or larger than 38 x 26.5 x 3.2 cm in general) are subject to the
General Conditions for the Transport of Goods of PostNL Pakketten Benelux B.V. (latest version). The
conveyance of bulk letter mail not consisting of parcels is subject to the General Conditions for the
Conveyance of Bulk Letter Mail (AVPB) (latest version). The information in this folder is subject to
change, and may possibly contain errors or omissions.
In this edition, the general conditions applicable are always stated together with the specific product
or service information.
These conditions are the following:







General Conditions for the Universal Postal Service (latest version)


General Conditions for the Conveyance of Bulk Letter Mail (latest version)
General Conditions for the Transport of Goods (latest version)
General Conditions for Post boxes (latest version)
General Conditions for Business Reply Numbers (latest version)
General Conditions for the Pick-up and Delivery Service (latest version)
General Conditions for Door-to-Door (latest version)
General Conditions for Recipient Services (latest version)

For more information on which conditions apply to our various products and services, visit postnl.nl
or contact our Business Service on 088 868 68. You may download or request the conditions
simultaneously.

Postal rates 2014 26

Annex 2
Delivery time for international letters
Europe

Albania
Andorra
Austria
Azores
Belarus
Belgium
Bosnia-Herzegovina
Bulgaria
Canary Islands
Channel Islands
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Hungary
Ireland
Iceland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Montenegro
Norway
Poland
Portugal
Romania
Russia
San Marino
Serbia
Slovenia
Slovakia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Vatican City

World
Priority
Speed
4 - 7
3 - 6
2 - 3
3 - 6
5 - 8
2 - 3
4 - 8
3 - 6
3 - 6
4 - 7
3 - 6
4 - 7
2 - 4
2 - 3
2 - 4
2 - 3
2 - 3
2 - 4
3 - 6
2 - 5
2 - 4
2 - 3
2 - 4
2 - 4
4 - 7
2 - 4
2 - 3
3 - 5
2 - 3
4 - 7
3 - 5
5 - 7
5 - 7
2 - 4
2 - 3
2 - 3
2 - 4
8 - 14
3 - 5
3 - 6
2 - 4
2 - 4
2 - 4
2 - 3
2 - 3
5 - 9
5 - 9
2 - 4
3 - 5

3
3
1
1
4
1
3
1
1
2
4
2
1
1
2
1
1
1
2
1
1
1
1
1
5
1
1
1
1
2
1
1
2
1
1
1
1
2
1
2
1
1
1
1
1
2
2
1
1


Aruba
Australia
Bonaire, Saba
and St. Eustatius
Brazil
Canada
China
Curaao
Hongkong
India
Israel
Japan
Morocco
New Zealand
St. Maarten
Suriname
South Africa
United States
Other non-European
Countries

Priority
Speed
5 - 7 4
5 - 9 4
6 - 9 5
6 - 10 4
3 - 6 2
5 - 9 2
4 - 6 4
4 - 6 2
5 - 10 4
4 - 5 2
4 - 6 3
4 - 8 2
5 - 8 4
5 - 7 5
5 - 8 7
7 - 10 3
3 - 6 2
6 - 12 3-11

Delivery time
The tables on this page list a number of frequent foreign
destinations and the applicable indicative delivery times.
The delivery time is the number of working days a mail item is in
transit before reaching its destination.
The delivery time depends on the country of destination, and for
some bulk mail products on the service window selected as well.
Local holidays may also affect the delivery time.
The delivery time of registered letters or letters sent using the
Insured Service may, depending on the country, differ from the
number of working days stated in the table. On average, this type of
mail takes one working day longer than Priority mail, because it is
processed through an additionally secured channel.
Clearance by customs in the country of destination may result in
your mail item being delayed.
Within Europe, the delivery time of mail items using Standard
Service is on average two working days longer than that of items
sent by Priority Service. For countries outside of Europe, this
delivery time is on average four working days longer.
The delivery time given for the Speed Service refers to capital cities
and the main business centres in the relevant countries. For
outlying areas additional delivery time must be allowed. At present
it is not possible to predict a precise delivery time.

Postal rates 2014 27

Annex 3
Delivery time for international parcels
EUR 1

Austria
Belgium
Denmark
France
Germany
Italy
Luxembourg
Spain
Sweden
United Kingdom

Priority
Speed
3 - 4
1 - 2
2 - 3
2 - 3
2 - 3
3 - 6
1 - 2
3 - 5
2 - 4
2 - 4

1
1
1
1
1
1
1
1
1
1

EUR 2

Bulgaria
Czech Republic
Estonia
Finland
Hungary
Ireland
Latvia
Lithuania
Poland
Portugal
Romania
Slovenia
Slovakia

Priority
Speed
4 - 7
3 - 5
4 - 6
4 - 5
3 - 6
2 - 4
4 - 6
4 - 6
3 - 5
4 - 6
4 - 7
4 - 6
3 - 5

1
1
2
1
1
1
1
1
1
1
1
1
1

World

Aruba
Australia
Bonaire, Saba and
St. Eustatius
Brazil
Canada
China
Curaao
Hongkong
Israel
Japan
Morocco
New Zealand
Russia
St. Maarten
Suriname
South Africa
United States

Priority
Speed
5 - 7
6 - 11

4
4

6 - 10
6 - 9
5 - 6
6 - 11
4 - 8
5 - 7
4 - 5
4 - 5
4 - 8
6 - 8
8 - 10
5 - 7
5 - 8
8 - 10
4 - 8

5
4
2
2
4
2
2
3
2
4

EUR 3

Albania
Andorra
Belarus
Bosnia-Herzegovina
Canary Islands
Channel Islands
Croatia
Cyprus
Faroe Islands
Gibraltar
Greece
Greenland
Iceland
Kosovo
Liechtenstein
Macedonia
Malta
Moldova
Montenegro
Norway
San Marino
Serbia
Switzerland
Turkey
Ukraine
Vatican City

Priority
Speed
7 - 9
3 - 4
5 - 8
3 - 9
4 - 8
5 - 7
5 - 9
4 - 7
2 - 3
4 - 6
5 - 7
2 - 3
4 - 5
5 - 9
3 - 4
5 - 9
5 - 7
5 - 8
5 - 9
4 - 7
5 - 7
5 - 9
3 - 5
8 - 10
5 - 8
5 - 7

3
3
4
3
1
2
4
2
N/a
2
1
N/a
1
5
1
2
1
1
2
1
1
5
1
2
2
1

Delivery time
The tables on this page list a number of frequent destinations and
the applicable indicative delivery times.
The delivery time is the number of working days a mail item is in
transit before reaching its destination.
The delivery time depends on the country of destination, and for
some bulk mail products on the service scope selected as well.
Local holidays may also affect the delivery time.
The delivery time of parcels up to 2 kilos without Track & Trace is
the same as for letters.
Clearance by customs in the country of destination may result in
your mail item being delayed.
The delivery time given for Speed refers to capital cities and the
main business centres in the relevant countries. For outlying areas
additional delivery time must be allowed. At present it is not yet
possible to predict the delivery time exactly.

5
7
3
2

Postal rates 2014 28