Running head: Character of Marilyn Reskovich

Character of Marilyn Reskovich

Group A: Jonathan Bland, Crystal Bromeling, Sofia Hale
& Krystle Lawrence
HSC4060: Working with healthcare professionals
Dr. Nelva Lee
June 18, 2012
South University Online

Character of Marilyn Reskovich

(1) Should Marilyn have kept quiet about all her concerns and allow Dr. K to set the tone for the
department? Is it her place to tell him how she likes things to be and how she wants their
interaction to be managed?
No, it is important that Marilyn addressed her concerns of how the company has changed
which has made her feel that her work performance has decreased. Having a meeting with Dr. K
to figure out the way he would like her to complete her position duties and how she should
handle scheduling his meetings allows communication between the two parties to help make
Marilyn feel better about her work performance and allow Dr. K to see the full potential Marilyn
has as his secretary. It is not Marilyns place to tell Dr. K how she likes things to be ran in the
department or how she wants their interaction managed because she has to remember her
position and Dr. K is her superior; however it is fine to communicate with her chief to discover
the way he would like for her handle their interaction and the tasks he would like for her to
complete.

(2) Marilyn is frightened about losing some important things in her life. What are they? Can you
pick out the satisfying parts of Marilyn's job that exist and the parts that are lost forever now that
Dr. K has joined the Neurology Department? Is Marilyn's written agenda her real agenda? Do
you think most agendas are real? How can you find the real agendas?
She is afraid of losing her place as part of the Neurology Department. Her usual routine
and skills are not needed anymore because Dr. K is not letting her work around him as she used
to do with Dr. Christopher. She feels left out during this initiation period, this could mean that

Character of Marilyn Reskovich

she may be let go. With Dr. Christopher, she felt satisfaction in serving his coffee and getting
things ready for him, schedule his meeting with the other department and monitor the correct
functioning of the office. She also had access to information that she was able to share with the
other departments like who was in trouble and who would be rewarded. Losing control or power
over certain circumstances makes her miserable and it is fairly understandable that she felt
diminish in her work. And it is worth it to add, that she was and will miss the comfort level she
enjoyed with Dr. Christopher which is lost forever since Dr. K took his place.
Marilyn Agenda
Her agenda implies that she wants to know what he wants from her. She wanted to know
her new responsibilities. Also, if Dr. K wants her to manage his schedule or not, she want to
know what are his priorities, what are his methods to communicate with the other department
also organize meeting for him, also she needed to know what is her job description, and what
things are not necessary in her daily performance. I dont see that she was interested in her needs
and wants but in knowing his point of view and his needs and wants. In other circumstances, if
Marilyn had a hidden agenda, the person will try to control the situation, putting first her needs
and her wants to be able to get the desire outcome.
(3) What can you see in Marilyn's behavior about her favored motivational style? What about Dr.
Ks motivational style? Should Dr. K change his motivational style for Marilyn? Why, or why
not? If he should, then what motivational style should he adopt?
I can see that Marilyn has a motivation. For her she has a satisfactory-performance
theory. She was satisfied with her performance and job satisfaction by the way the previous
Doctor she worked with treated her. She does feel that she keeps trying to equity between her

Character of Marilyn Reskovich

new boss and old and runs into problems. She does feel that Dr. K has set goes for himself and
everyone else has to fall in line with what he wants done within the office. He will not change his
style of motivation until Marilyn talks to him about how she is feeling. Dr. K may be unaware of
how she feels. If she does not speak to the doctor he may never change his motivational ways.
When she does speak to him about the problem, I think Dr. K should change his motivational
ways to a goal-setting theory that would help her feel as though she is helping the facility move
instead of being steam rolled each day by the way Dr. K has it working.
(4) By what you have been told, what type of leadership is Marilyn used to, and what does she
prefer? What leadership style does Dr. K have? Should Dr. K change his leadership style for
Marilyn? Why, or why not? If he should, then what leadership style should he adopt?
Marilyn is use to a leader who puts everyone on the same level as they are. The previous
chief talked with her as an equal, with a leadership style similar to charismatic or democratic. He
had a personality that allowed Marilyn to connect with personally and professionally. Dr. K has a
leadership style laissez-faire leadership style. He has taken on most of the responsibilities
himself, but leaving a gap Marilyn unsure of what she should do since he is hand-off. In order to
get more work out of Marilyn, Dr. K should consider changing his leadership style to
democratic. With this style he will be able to lead while allowing Marilyn to give some input in
the decisions of the department. With a democratic style is allows for the leader to lead and the
followers to give feedback which in the end gives the sense they their opinion matters.