Académique Documents
Professionnel Documents
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U S E R S
G U I D E
P R O D U C T
F A M I L Y
R E F E R E N C E
NCR Patent information: This product was produced under the following
United States patents and their foreign equivalents: 5,195,133 and
5,297,202.
ePad Product Family Users Guide P/N 94-21488 Rev. B
2009 EPadLink All rights reserved.
Table of contents
Part I
Introduction ...................................................................................5
About the ePad electronic signature product family .........................5
The standard ePad......................................................................5
The ePad-POS ............................................................................5
The ePad-ink..............................................................................6
The ePad-i.d. .............................................................................6
ePad II ......................................................................................6
ePad-ink Pro ..............................................................................6
ePad-i.d. Pro ..............................................................................7
ePad LS.....................................................................................7
The contents of your package ......................................................8
Installing your ePad ........................................................................9
System requirements for all ePad products: ...................................9
Installing the ePad Serial/USB and ePad II.....................................9
Installing the ePad Serial from CD-ROM ....................................9
Installing the ePad USB and ePad II from CD ........................... 10
Installing the ePad USB and ePad II device.............................. 10
Installing the ePad USB and ePad II drivers ............................. 10
Installing the ePad-i.d. and ePad-i.d. Pro ..................................... 11
Automatic software installation .............................................. 11
Manual ePad-i.d. software installation ..................................... 11
ePad-i.d. and ePad-i.d. Pro hardware installation...................... 12
Connecting the USB Cable ..................................................... 12
Power Supply....................................................................... 12
Capture Ready LED............................................................... 13
Installing the ePad-ink and ePad-ink Pro...................................... 14
ePad-ink and ePad-ink Pro Software Installation....................... 14
Installing the ePad-ink and ePad-ink Pro Device ....................... 14
Installing the ePad-ink and ePad-ink Pro drivers ....................... 14
Uninstalling ePadLink ePad Software .......................................... 15
Installing the ePad LS ............................................................... 16
Installing the ePad LS hardware ............................................. 16
Installing the ePad LS ........................................................... 17
Replacing the protective layer of the ePad LS........................... 17
Miscellaneous ............................................................................... 19
Specifications........................................................................... 19
Thin Client Support Matrix ......................................................... 22
Troubleshooting............................................................................ 23
Care and Maintenance ................................................................... 24
Technical Support ..................................................................... 26
Mailing Address ........................................................................ 26
Part II
Introduction
About the ePad electronic signature product family
ePadLink electronic signature pads (ePad) are pen input
devices that capture hand-written signatures for use in PC
applications. The ePad product family is by far, the most
durable and flexible in the market. Designed to mimic the
natural feel of signing on paper, the ePads can be used on
the desktop, yet are small and light enough to take on the
road. Forms requiring signature approvals can now be
completed and stored electronically. For secure transactions,
the details of a signature can be analyzed to confirm the
identity of a signer. With the ePad product family, its easy to
add signatures to electronic documents, anytime, anywhere!
The standard ePad
The standard ePad is designed for basic electronic signature
capture. It is light-weight and self-powered via a USB or a
Serial (RS232) port. This is ePadLinks standard model and
has been implemented in hundreds of applications and
environments where electronic signature is necessary.
The ePad-POS
This Point of Sale version is fully equipped for retail
transactions and other receipt-signing applications. Like the
standard ePad, it uses the VersaPad Semiconductive
technology in its signing area. It is optimized for use with a
ballpoint pen tethered to the ePad or passive stylus. The
ePad-POS is the ideal pad for paper receipt signing. It comes
in Serial and USB versions.
The ePad-ink
The ePad-ink allows electronic signature capture with
interactive visual feedback via LCD. It is based on a ITO
resistive touchpad technology. The 3 x 2.2, 300 d.p.i.
screen is stylish and allows for powerful integration flexibility
in any environment with its bi-directional communications
capability. USB and Serial (RS232) versions are available.
The ePad-i.d.
With the ePad-i.d. you can capture signatures and perform
fingerprint capture and verification. The fingerprint sensor is
a CMOS active capacitive pixel sensing technology that is
capable of 500 dpi image resolution and capture rate of 14
frames/seconds.
ePad II
The next generation of electronic signature technology from
ePadLink, Inc., ePad II provides increased security and
performance for mission critical applications. Integrating
ePadLinks Semiconductive technology with advanced
features such as, user definable report rates (up to 400 RPS)
and unique serial ID, the ePad II provides higher signature
definition and biometric repeatability. Optimized for use with
a passive stylus, the ePad II is compatible with IntegriSign
Signature Software Suite and proprietary applications in
Windows 2000, XP and Vista.
ePad-ink Pro
Taking the legacy of the ePad-ink to the next level, this
latest addition to the ePad product family comes jam-packed
with features, such as Unique Serial ID, bi-directional
communications, replaceable protective screen film for
increased durability and USB connectivity for deployment
flexibility. The ePad-ink Pro comes with a powerful new
processor and a staggering 16 MB of flash.
ePad-i.d. Pro
This new addition to the ePad family combines the powerful
features of the ePad-ink with the biometric capability of the
ePad-i.d. Moreover, this ePad leverages the ePad-ink Pros
powerful hardware platform, which offers features such as
Unique Serial ID, replaceable protective screen film, and USB
connectivity.
ePad LS
ePad LS, with a best-in-class full color LCD display and
ergonomic design, is perfect for capturing handwritten
electronic signatures in high-volume customer applications.
Providing signature data encryption and increased pad
surface durability via a new fortified field-serviceable writing
surface, ePad LS includes a bi-directional pressure-sensitive
ITO display to present marketing messages to customers
while capturing signatures. ePad LS is the first enterprise
device to offer a fully programmable scrolling text window,
enabling display of Rich Text documents utilizing multiple
fonts and colors.
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11
Power Supply
The ePad-i.d. is designed to draw all its power from your
computers USB port. In most cases, the USB cable will
provide sufficient power to operate the pad, but in some
cases the optional AC adapter power supply may need to
be attached to the pad.
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13
Power requirements:
Voltage: 5VDC +/- 5%
Current: 150 mA max.
The LCD display should indicate the manufacturer's name
and product name for approximately 3 seconds.
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15
17
18
Miscellaneous
Specifications
Technology:
Models:
Compatibility:
Actuator Type:
Software
Included:
Report Rate:
Resolution:
Encryption:
19
Display Size/
Resolution:
Z-Axis/Levels of
pressure:
Hardware
Interface:
Power:
Dimensions:
20
Signing area:
Weight:
Temperature:
Humidity
(Operating):
Approvals and
Certifications:
21
Thin Client
Microsoft Terminal
Services
Citrix ICA
WYSE 3125
(WinCE v4.0
w/optional CE.NET)
WYSE 3200
(WinCE 2.12)
--
ePad USB
All ePads, except ePad- All ePads, except ePadi.d and ePad-i.d. Pro* i.d and ePad-i.d. Pro*
Win32
(Win 2000 to Vista)
All ePads, except ePad- All ePads, except ePadi.d and ePad-i.d. Pro* i.d and ePad-i.d. Pro*
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Troubleshooting
Having trouble? Try the following tips to get your ePad up
and running:
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CAUTION:
a. Do not pour cleaner or alcohol directly onto the device.
Apply the cleaner to a soft cloth first.
b. Do not use De-Natured Alcohol. This will damage the
plastic case.
c. Do not allow liquid to drip inside the unit.
d. Do not scratch the fingerprint sensor surface.
e. Do not expose the device to extreme cold or heat as per
the temperature and humidity specifications.
f. Do not put objects pressing against the signature pad
area when storing the device.
g. Do not use ballpoint pen or other sharp objects. Use only
the supplied stylus. ePad-POS is the only model that is built
to be used with a ballpoint pen.
h. Do not use other power adapters. Use only the power
adapter
module
supplied
with
the
unit.
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Contact Information
Technical Support
If you have any difficulties installing or using your ePad,
please refer to the section of this Users Guide that relates
to your problem. If you are still unable to resolve the
problem, please call our Product Support team for
assistance.
The toll free number for technical support is
800-520-3464.
Support FAQ available at www.epadlink.com. Technical
support and Live Chat is available Monday through Friday
from 8 a.m. 5 p.m. Pacific Time.
Support via email: support@epadlink.com
Developer support via email: developer@epadlink.com
When contacting support, please have the following
information available:
Date and place of purchase
Brand and model of computer
Software you use with this product
Mailing Address
650 Cochran Street Suite 5
Simi Valley, CA 93065
800-520-3464
Fax: 805-520-0867
Web
www.epadlink.com
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27
CE Conformity
This product has been designed to meet requirements of
CE radiated and conducted emissions, as well as all
related susceptibility standards. Tests confirm this
product meets these requirements.
CB Safety Certification
This product has been tested to
requirements of CB safety standard. *
and
meets
* Only for the products listed as such under Approvals and certifications section.
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the
Warranty
a.
Maintenance. In the event of the discovery of any
material failure of the Software to comply with the warranty
of Section 7.2, above, ePadLink sole liability and your sole
remedy shall be, at ePadLink Option, either: (i) return the
License Fee; or (ii) repair or replacement of the Software;
provided, however that ePadLink received written notice of
such failure within the Warranty Period.
b.
Upgrades, Bug Fixes and New Releases. ePadLink
shall make available to you updates, upgrades, bug fixes and
new versions of the ePadLink Software (collectively,
"Updates") which ePadLink generally releases to its
customers from time to time.
9.
Indemnification.
a.
Infringement Indemnification by ePadLink. ePadLink
shall indemnify, defend and hold you harmless from any
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Limitation of Liability.
a.
Consequential
Damages
Waiver.
YOU
ACKNOWLEDGE AND AGREE THAT THE CONSIDERATION
WHICH EPADLINK IS CHARGING HEREUNDER DOES NOT
INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY
EPADLINK OF THE RISK OF YOUR CONSEQUENTIAL OR
INCIDENTAL DAMAGES WHICH MAY ARISE IN CONNECTION
WITH
YOUR
USE
OF
THE
SOFTWARE
AND
DOCUMENTATION. ACCORDINGLY, EPADLINK AND ANY
THIRD PARTY DEVELOPERS SHALL NOT BE LIABLE FOR ANY
LOSS OF USE, INTERRUPTION OF BUSINESS, OR ANY
SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL
DAMAGES OF ANY KIND (INCLUDING LOST PROFITS)
REGARDLESS OF THE FORM OF ACTION WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
PRODUCT LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
b.
Limitation
of
Liability.
SUBJECT
TO
THE
INFRINGEMENT INDEMNIFICATION PROVIDED FOR IN
SECTION 9a OF THIS AGREEMENT, EPADLINK' AND ANY
THIRD PARTY DEVELOPERS AGGREGATE LIABILITY TO YOU
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INTEGRISIGN
DESKTOP
U S E R
M A N U A L
C A P T U R E / B I N D
V E R S I O N
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I I
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1. Welcome
Welcome to IntegriSign Desktop Electronic Signature
Authentication Software. IntegriSign Desktop is easy to use,
reliable and secure. This User Manual is intended to provide
you all the information you need to install and use this
product.
2. Where to find information
Whether you are new to IntegriSign Desktop or an
experienced user, the following resources can help you get
the most out of IntegriSign Desktop.
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4. Preferences
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The Pen Color set is reflected only for the profile for which it
is set. You also can set the details (like Name, Date, Location
etc.) that can be shown along with the signature.
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5.1 Overview
An IntegriSign Desktop plug-in allows you to create a
document and sign it electronically with your handwritten
signature using ePad device. The plug-in facilitates:
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