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What matter did this Consent Order Honda has entered into an agreement with the National
settle?
Highway Traffic Safety Administration (NHTSA) to resolve the
governments inquiry into Hondas early warning reporting as
required by the Transportation Recall Enhancement,
Accountability and Documentation (TREAD) Act.
The Consent Order follows Hondas November 24, 2014
response to a Special Order issued by NHTSA in early
November. That Order was prompted by Hondas disclosure
to NHTSA of preliminary findings from a third-party audit the
company commissioned in September 2014 in response to
inadequately addressed discrepancies in Hondas early
warning reporting
16 Why did the computer program not Early Warning Reports are required to identify the particular
properly map all of Hondas internal component (e.g., brakes) involved in the injury or death
sub-codes to a NHTSA code?
claims being reported using a series of NHTSA codes.
Historically Honda has maintained a more exhaustive series
of its own component/defect sub-codes to track incoming
claims. However, the EWR computer program was not set
up properly at the outset, and did not properly map all of
Hondas comprehensive internal sub-codes to a NHTSA
code. Therefore, when generating its Early Warning Reports,
Hondas computer program missed some incident reports
thus underreporting claims.
Honda is in the process of correcting the computer
programming issue and mapping the complete universe of
Hondas codes to correspond to NHTSA component codes.
17